Billy M. Woods v. Commonwealth of Virginia DMV ( 1998 )


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  •                    COURT OF APPEALS OF VIRGINIA
    Present: Judges Benton, Bray and Senior Judge Hodges
    Argued at Norfolk, Virginia
    BILLY M. WOODS
    OPINION BY
    v.   Record No. 0284-97-1            JUDGE JAMES W. BENTON, JR.
    FEBRUARY 3, 1998
    COMMONWEALTH OF VIRGINIA
    DEPARTMENT OF MOTOR VEHICLES
    FROM THE CIRCUIT COURT OF THE CITY OF VIRGINIA BEACH
    Robert B. Cromwell, Jr., Judge
    Martin A. Thomas (Decker, Cardon, Thomas &
    Weintraub, on brief), for appellant.
    Jeffrey A. Spencer, Assistant Attorney
    General, for appellee.
    Based upon the Department of Motor Vehicles' policy to
    suspend or revoke the sales license of anyone convicted of a
    felony within the preceding five years, the Commissioner revoked
    Billy H. Woods' license to sell motor vehicles.     Woods contends
    the Department's policy constitutes an improper promulgation of a
    rule in violation of the Administrative Process Act and violates
    his right to due process by arbitrarily revoking his license
    without the process afforded by statute.   For the reasons that
    follow, we reverse the order and remand for reconsideration.
    I.
    The evidence before the administrative hearing officer
    proved that Woods was first licensed by the Department as a motor
    vehicle salesperson eighteen to twenty years ago.    On December
    15, 1994, Woods, who was then working as a construction
    supervisor, pleaded guilty in federal court to a felony charge of
    credit card fraud in violation of 15 U.S.C. § 1644(a).          This
    felony conviction did not arise out of the business of selling
    motor vehicles.
    Following the conviction, Woods was again employed as a
    motor vehicle salesperson.     After beginning his employment as a
    salesperson, Woods mistakenly believed that his license to sell
    motor vehicles had expired, and he applied for renewal of his
    license on January 19, 1995.       In his application for renewal,
    Woods disclosed his conviction and supplied the Department with
    the pertinent court documents.      The Department then conducted an
    administrative review to determine whether Woods' license should
    be revoked pursuant to Code § 46.2-1575(13). 1         An informal fact
    finding conference was held.       See Code § 9-6.14:11.     Following
    the conference, the Department informed Woods that in accordance
    with its policy his license was being revoked because he had been
    convicted of a felony.     Woods then requested a hearing pursuant
    to Code § 9-6.14:12.
    At the administrative hearing, Woods' supervising sales
    manager testified that Woods was the automobile dealership's best
    1
    In pertinent part, Code § 46.2-1575(13) reads as follows:
    A license or certificate of dealer
    registration or qualification issued under
    this subtitle may be denied, suspended, or
    revoked on any one or more of the following
    grounds:
    *   *   *     *     *   *   *
    13.     Having been convicted of a felony.
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    employee.   He testified that Woods was honest and well-liked, had
    a good sales record, had a strong work ethic, and had been the
    top salesperson for four months in a row.    The vice president and
    general manager of the automobile dealership testified as to
    Woods' "impeccable" integrity and stated that the dealership
    would like to keep Woods as a salesperson.
    L.S. Stupasky, the Department's representative, testified
    that in 1994 the Department reviewed its policy concerning felony
    convictions.    At that time, he and another Department employee
    sent the following memorandum to the Commissioner of the
    Department:
    This is a follow up to the "Felony
    Conviction" meeting held on Wednesday, June
    29th and to confirm the DMV management
    decision and current policy guidelines
    followed by the Dealer Licensing Section.
    The following policy addresses "denial" of an
    application for a license as a
    salesperson/motor vehicle dealer where the
    applicant has been convicted of a felony. If
    you affirm the prior decision and current
    process, please sign the attached approvals
    sheet.
    CURRENT POLICY GUIDELINES FOR DENIAL
    *    Currently on Probation/Parole status.
    *    Felony conviction occurred within five
    years of the application date.
    *    Code Authority - § 46.2-1575 Grounds for
    denying, suspending, or revoking
    licenses or certificates for dealer
    registration or qualification.
    A license or certificate may be denied
    on any one or more of the following
    grounds:
    - 3 -
    "13.   Having been convicted of a
    felony;"
    Stupasky testified that pursuant to the policy contained in
    this internal memorandum, he is required to recommend revocation
    whenever a licensee has been convicted of a felony.    He further
    testified that prior to 1994, the Department's practice regarding
    felony convictions had been to revoke only the license of a
    licensee who had been convicted of a felony related to the
    business of selling motor vehicles.    That policy had been in
    existence from 1988, when Code § 46.2-1575 was enacted, until the
    Commissioner changed the policy in 1994.
    Stating that "[i]t is the policy of the Department of Motor
    Vehicles to revoke the license [of] any salesperson that has been
    convicted of a felony within the past five years," the hearing
    officer recommended revocation of Woods' license.    The hearing
    officer ruled that the endorsements of Woods' sales manager and
    general manager were "not sufficient to overcome the statutory
    authority and the Department's policy."
    The Commissioner accepted the hearing officer's
    recommendation and revoked Woods' motor vehicle sales license for
    five years from the date of his felony conviction.    The
    Commissioner's decision stated that the revocation was consistent
    with Code § 46.2-1575(13) and "the DMV policy to revoke the
    salesperson license of anyone convicted of a felony within five
    years of the date of the application."    The decision also stated
    that "[a]lthough representation of your good character is
    - 4 -
    commendable, that information is not sufficient to allow you to
    remain licensed in contravention of the Code of Virginia and DMV
    policy."
    After the Commissioner entered his final decision revoking
    Woods' license, Woods filed a petition for appeal to the circuit
    court.   The circuit court judge affirmed the Commissioner's
    decision revoking Woods' license.
    II.
    Code § 46.2-1508 states that "[i]t shall be unlawful for any
    person to engage in business in the Commonwealth as a motor
    vehicle . . . salesperson without first obtaining a license."      At
    all times relevant to the issues in this case, the Commissioner
    of the Department of Motor Vehicles was the entity charged with
    issuing and enforcing the licensing requirements.     See Code
    § 46.2-1508 - 46.2-1527.8. 2   Indeed, Code § 46.2-1575 provided
    that "[a] license . . . issued under this subtitle may be denied,
    suspended or revoked [by the Commissioner of the Department of
    Motor Vehicles] on any one or more of the following
    grounds:   . . .   13.   Having been convicted of a felony."
    (Emphasis added).   The statute specified eighteen grounds for
    which a license may be denied, suspended or revoked.
    2
    In 1995, the General Assembly amended the provisions of
    Article 2 (Motor Vehicle Dealer Licenses), Code § 46.2-1508 to
    § 46.2-1521, and Article 8 (Denial, Suspension, and Revocation of
    Dealer Licenses), Code § 46.2-1574 to § 46.2-1579, to substitute
    the Motor Vehicle Dealer Board, see Code § 46.2-1500, for the
    Commissioner. See 1995 Acts of Assembly, ch. 767.
    - 5 -
    The evidence at the administrative hearing proved that the
    Commissioner's statutory authority to deny, suspend, or revoke a
    license for the conviction of a felony was first enacted in 1988.
    See 1988 Acts of Assembly, ch. 865.     The evidence also proved
    that prior to 1994, the Department exercised its discretion under
    this provision of the statute to revoke the licenses of those
    licensees who had been convicted of felonies related only to the
    business of selling motor vehicles.    However, in 1994, the
    Commissioner acted on a recommendation from the Department's
    management and instituted a policy that required the Department
    to suspend or revoke, without exception, the license of any
    licensee who had been convicted of any felony.     Indeed, the
    Department's representative testified at the administrative
    hearing that when an applicant or current holder of a license has
    a felony conviction the employee who reviews the application
    always recommends to the Commissioner, pursuant to the
    Department's current policy guidelines, that the license be
    denied or revoked.
    Thus, in 1994, the Department changed its earlier policy and
    enacted a policy that eliminates any discretion from the
    Department's review of the license status of a person who has
    been convicted of a felony.   The current policy mandates, without
    exception, the suspension or revocation of the license of any
    salesperson convicted of a felony.     The Department applied this
    changed policy to Woods' application.    Thus, the Department
    - 6 -
    enforced in a case decision a "policy guideline" that it adopted
    as a standard for applying the statutory mandate of Code
    § 46.2-1575(13).
    - 7 -
    III.
    In Virginia Board of Medicine v. Virginia Physical Therapy
    Association, 
    13 Va. App. 458
    , 
    413 S.E.2d 59
    (1991), aff'd, 
    245 Va. 125
    , 
    427 S.E.2d 183
    (1993), this Court ruled as follows:
    Under the [Administrative Process Act],
    "rule" and "regulation" are defined as "any
    statement of general application, having the
    force of law, affecting the rights or conduct
    of any person, promulgated by an agency in
    accordance with the authority conferred on it
    by applicable basic laws." Code
    § 9-6.14:4(F) (emphasis added). "Promulgate"
    means to publish or to announce officially,
    and is commonly used in the context of the
    "formal act of announcing a statute."
    Black's Law Dictionary 634 (5th ed. 1983).
    The [Administrative Process Act] and the
    Virginia Register Act provide the procedure
    for the promulgation and adoption of a rule
    or regulation. An agency's rule or
    regulation is invalid if the agency failed to
    comply with these statutes in the
    promulgation 
    process. 13 Va. App. at 466
    , 413 S.E.2d at 64.   This Court noted that
    rules that are not promulgated according to the statutory
    procedure of the Administrative Process Act and the Virginia
    Register Act are invalid as "de facto" rules.   
    Id. However, in Jackson
    v. W, 
    14 Va. App. 391
    , 
    419 S.E.2d 385
    (1992), we noted that this Court has held that "[i]n order to
    carry out its [statutory] purpose, an agency may adopt an
    '"interpretative rule" without the binding force of law.'"      
    Id. at 399, 419
    S.E.2d at 390 (quoting Bader v. Norfolk Redev. &
    Hous. Auth., 
    10 Va. App. 697
    , 702, 
    396 S.E.2d 141
    , 144 (1990)).
    We held that when the legislature authorizes an agency to
    - 8 -
    supervise the administration of a regulatory act, the agency may
    establish guidelines for its employees to use in applying the
    statute so as to give effect to the intent and spirit of the
    legislation.   See 
    Jackson, 14 Va. App. at 399
    , 419 S.E.2d at
    389-90.   Thus, we held that a state agency may issue to its
    employees "guidelines . . . [that] are . . . interpretative rules
    adopted in order to carry out the agency's purpose of
    implementing the Commonwealth's policy [contained in the agency's
    basic law]."   
    Id. at 400, 419
    S.E.2d at 390. 3
    3
    Other jurisdictions recognize the power of administrative
    agencies to adopt interpretative rules or guidelines. See, e.g.,
    General Electric Co. v. Gilbert, 
    429 U.S. 125
    , 141-42 (1976)
    (noting that interpretative rules need not be authorized by
    legislative enactments and should be given weight if persuasive);
    Waverly Press v. Department of Assess. & Tax., 
    539 A.2d 223
    , 227
    (Md. 1988) (holding that "interpretative rules 'only interpret
    the statute to guide the administrative agency in the performance
    of its duties until directed otherwise by decisions of the
    courts'"); Town of Northbridge v. Town of Natick, 
    474 N.E.2d 551
    ,
    556 (Mass. 1985) (ruling that agencies may adopt internal
    policies for carrying out their duties; however, those "policy
    statements do not have the legal force of a statute or
    regulation"); Shenango Township Bd. of Supervisors v.
    Pennsylvania Public Util. Comm'n, 
    686 A.2d 910
    , 914 (Pa. Cmwlth.
    1996) (holding that "a statement of policy does not have the
    force of law, . . . is merely interpretive in nature . . . [,
    and] is only persuasive so long as it represents an accurate
    interpretation of the relevant statute or other authorities from
    which it is derived."); Great American Nursing Centers v.
    Norberg, 
    567 A.2d 354
    , 356 (R.I. 1989) (recognizing that "an
    interpretive rule is not specifically authorized by a legislative
    enactment; rather, it is promulgated by an administrative agency
    for the purpose of guidance and definition"); Appalachian Power
    Co. v. Tax. Dept., 
    466 S.E.2d 424
    , 434 (W. Va. 1995) (holding
    that "[i]nterpretative rules . . . merely clarify an existing
    statute or regulation[,] . . . need not go through the
    legislative authorization process[,] . . . do not have the force
    of law . . . [, and are not] irrevocably binding on the agency or
    the court.").
    - 9 -
    Based upon the evidence in this record, we cannot say that
    the Commissioner's adoption of the guidelines in 1994 is the type
    of "de facto" rule that this Court condemned in Virginia Board of
    Medicine.   When the Department enforced Code § 46.2-1575(13)
    prior to 1994, the policy of the Department was to exempt from
    suspension the licenses of salespersons whose felony convictions
    did not relate to the business of selling motor vehicles.   The
    record does not establish whether this was a written policy or
    unwritten practice.   However, in 1994, the Commissioner approved
    a written policy guideline statement that informed Department
    employees charged with reviewing licensees' applications of the
    guidelines that were to be employed from that date forward.     As
    in Jackson, we believe that the Commissioner adopted an
    "interpretative rule" for the purpose of fulfilling the
    Department's responsibility to administer the statute.
    IV.
    Although we find that the Commissioner did not adopt a "de
    facto" rule when he approved the new interpretative guidelines,
    we do find that the policy guidelines are inconsistent with the
    statute.    See Jackson, 14 Va. App. at 
    400, 419 S.E.2d at 390
    .
    The General Assembly used discretionary language in drafting
    Code § 46.2-1575.   The statutory language evinces a recognition
    on the part of the General Assembly that, in some cases, license
    revocation may not be an appropriate remedy.   Indeed, the General
    Assembly specified eighteen separate grounds that "may" give rise
    - 10 -
    to adverse action.   The Department and Woods agree that the
    statute granted the Department the discretion to suspend or
    revoke a license to sell motor vehicles where the licensee has
    been convicted of a felony.
    When the Department established its mandatory revocation
    policy, however, it foreclosed any opportunity for a licensee who
    was affected by the policy to appeal to the discretionary
    authority of the Commissioner.   Although the statute authorizes
    the use of discretion, the current policy guidelines allow no
    discretion to be exercised in determining whether a felony
    conviction will result in revocation or suspension of a license.
    The policy guidelines direct that a revocation or suspension
    must be imposed following a felony conviction.    Clearly, the
    decision to revoke Woods' license did not result from the
    exercise of discretion; it was a mandatory act taken in
    accordance with an internal policy which directly contradicted
    the intent of the General Assembly when it enacted the statute.
    In granting the Department the discretion to revoke
    licenses, the General Assembly intended for the Department to
    determine, on a case-by-case basis, whether revocation properly
    serves the interests of the public.    In those cases in which
    revocation would not serve the interests of the public and would
    work an injustice, the General Assembly intended for the
    Department to exercise its discretion in applying the statute.
    Under the mandatory revocation policy, however, the Department
    - 11 -
    fails to exercise its discretion and revokes licenses in all
    cases involving felony convictions, without considering the best
    interests of the public or the purpose of the statute.   We note
    that the policy guidelines do not provide such a mandatory
    feature for any of the other seventeen grounds specified in Code
    § 46.2-1575.
    The record of the informal fact finding conference, the
    recommendation of the hearing officer, and the final agency
    decision all reference "the [Department's] policy" to suspend or
    revoke the license of anyone convicted of a felony without
    exception or consideration of other circumstances.   We hold that
    the Department's policy guidelines are inconsistent with the
    statute because they remove from the Department's review of
    licensees the discretion granted by statute.
    Accordingly, we reverse the decision and remand the case for
    reconsideration in accordance with the discretionary standard
    enacted within Code § 46.2-1575.
    Reversed and remanded.
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