Dawn Lewis Williams v. Commonwealth of Virginia ( 2024 )


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  •             VIRGINIA:
    In the Court of Appeals of Virginia on Tuesday           the 4th day of June, 2024.
    PUBLISHED
    Dawn Lewis Williams,                                                                                       Appellant,
    against             Record No. 1201-22-2
    Circuit Court No. CL21000379-00
    Commonwealth of Virginia,                                                                                  Appellee.
    Upon a Petition for Rehearing En Banc
    Before Chief Judge Decker, Judges Beales, Huff, O’Brien, AtLee, Malveaux, Athey, Fulton, Ortiz,
    Causey, Friedman, Chaney, Raphael, Lorish, Callins, White, and Frucci
    On May 14, 2024, the appellee, by the Attorney General of Virginia, filed a petition requesting that the
    Court set aside the judgment rendered on April 30, 2024, and grant a rehearing en banc on the issue(s) raised
    in the petition.
    On consideration whereof and pursuant to Rule 5A:35 of the Rules of the Supreme Court of Virginia,
    the Court grants the petition for rehearing en banc and reinstates the appeal of those issues on the docket. The
    Court stays the mandate previously entered in this case pending the Court’s en banc decision.
    The parties must file briefs in compliance with the schedule set forth in Rule 5A:35(b).
    A Copy,
    Teste:
    A. John Vollino, Clerk
    original order signed by a deputy clerk of the
    By:      Court of Appeals of Virginia at the direction
    of the Court
    Deputy Clerk
    COURT OF APPEALS OF VIRGINIA
    Present: Judges AtLee, Ortiz and Lorish
    PUBLISHED
    Argued at Richmond, Virginia
    DAWN LEWIS WILLIAMS                                                 OPINION BY
    JUDGE LISA M. LORISH
    v.     Record No. 1201-22-2                                        APRIL 30, 2024
    COMMONWEALTH OF VIRGINIA
    FROM THE CIRCUIT COURT OF THE CITY OF CHARLOTTESVILLE
    Richard E. Moore, Judge
    Seth R. Carroll (Melisa Azak; Commonwealth Law Group, PLLC,
    on briefs), for appellant.
    Laura H. Cahill, Assistant Attorney General (Jason S. Miyares,
    Attorney General; Charles H. Slemp III, Chief Deputy Attorney
    General; Maria N. Wittmann, Deputy Attorney General; Richard
    C. Vorhis, Senior Assistant Attorney General, on briefs), for
    appellee.
    While in the custody of the Virginia Department of Corrections (“VDOC”), Dawn
    Williams was injured and sent a notice of tort claim to the Office of the Attorney General. She
    then filed an initial complaint seeking relief under the Virginia Tort Claims Act (“VTCA”), but
    after she was released from prison, she nonsuited her first action and filed a new complaint. The
    VTCA waives the Commonwealth’s sovereign immunity under certain circumstances, permitting
    plaintiffs to bring tort suits against the Commonwealth. But the VTCA specifically excludes
    from recovery “[a]ny claim by an inmate of a state correctional facility” unless the “claimant
    verifies under oath, by affidavit, that he has exhausted his remedies” under the VDOC grievance
    process. Code § 8.01-195.3. We hold that the VTCA requires a reviewing court to assess
    whether a claimant is an inmate when the complaint was filed. If so, the claimant must have
    exhausted her remedies. Because the operative complaint here was filed when Williams was no
    longer an inmate, the VTCA’s exclusion does not apply. We also find that Williams’s notices of
    claim were sufficient under the VTCA. We therefore reverse the circuit court’s order sustaining
    the Commonwealth’s plea in bar and dismissing Williams’s complaint.
    BACKGROUND1
    On October 11, 2018, while incarcerated at Fluvanna Correctional Center (“Fluvanna”),
    Williams was scheduled to attend a medical appointment at UVA Health University Hospital
    (“UVA Hospital”). Williams required handicap-equipped transportation to take her from
    Fluvanna to the appointment. The VDOC officers assigned to transport Williams informed her
    that a handicap-equipped van was unavailable and that they would instead use a standard
    transport van. Because Williams had difficulty safely loading herself into the van while
    shackled, the officers overseeing her transportation requested, and received, authorization to
    unshackle her so that she could help pull herself inside. When the van arrived at the hospital,
    one officer called again to request permission to unshackle Williams so she could help herself
    out of the van. But because they were running late for the appointment, another officer did not
    wait. Instead, this officer tried to pull Williams out of the van while she was still shackled. The
    officer lost her balance, fell down, and pulled Williams down with her. As a result, Williams
    injured several joints.
    In August 2019, Williams filed, pro se, a handwritten notice of claim with the Office of
    the Attorney General indicating that she intended to sue VDOC for causing her injuries. She
    subsequently retained an attorney, who filed “further notice” of her claim with the Attorney
    General on October 8, 2019.
    1
    We recite the facts as pleaded in the complaint. See Massenburg v. City of Petersburg,
    
    298 Va. 212
    , 216 (2019).
    -2-
    While still incarcerated, Williams filed her first complaint in the Fluvanna Circuit Court a
    few months later. She alleged that the Commonwealth was liable for the injuries she sustained
    while being transported to the hospital and sought relief under the VTCA. She did not file an
    affidavit stating that she had exhausted her remedies under the VDOC’s inmate grievance
    procedures. In response, the Commonwealth filed a plea in bar asserting sovereign immunity.
    Before the court ruled on the pending plea in bar, Williams was released from prison. In
    July 2020, she nonsuited her original action, and refiled her complaint in the Charlottesville
    Circuit Court a month later, again seeking recovery under the VTCA. The Commonwealth filed
    another plea in bar asserting that the VTCA did not waive the Commonwealth’s sovereign
    immunity because Williams asserted a “claim by an inmate” under Code § 8.01-195.3(7) and she
    had not attached an affidavit stating that she exhausted administrative remedies through the
    VDOC grievance process. The Commonwealth also argued that her notices of claim failed to
    meet the statutory requirements of Code § 8.01-195.6(A). The circuit court agreed on both
    fronts, sustaining the Commonwealth’s plea in bar and dismissing the complaint.
    Williams timely appeals.
    ANALYSIS
    Williams asks us to reverse the circuit court’s decision to sustain the Commonwealth’s
    plea in bar based on its claim of sovereign immunity. Where, as here, “no evidence is taken in
    support of a plea in bar, the trial court, and the appellate court upon review, consider solely the
    pleadings in resolving the issue presented.” Massenburg v. City of Petersburg, 
    298 Va. 212
    , 216
    (2019). “The facts as stated in the pleadings by the plaintiff are taken as true for the purpose of
    resolving the special plea.” Gray v. Va. Sec’y of Transp., 
    276 Va. 93
    , 97 (2008) (quoting Niese
    v. City of Alexandria, 
    264 Va. 230
    , 233 (2002)). To determine whether the Commonwealth
    -3-
    waived sovereign immunity here, we must interpret several sections of the VTCA, a task we take
    up de novo. Wright v. Commonwealth, 
    278 Va. 754
    , 759 (2009).
    I. The exhaustion requirement of Code § 8.01-195.3(7)
    “The Commonwealth and its agencies are immune from liability for the tortious acts or
    omissions of their agents and employees in the absence of an express constitutional or statutory
    waiver of sovereign immunity.” Billups v. Carter, 
    268 Va. 701
    , 707 (2004). The VTCA
    generally waives the Commonwealth’s sovereign immunity for claims for money “on account of
    damage to or loss of property or personal injury or death caused by the negligent or wrongful act
    or omission of any employee while acting within the scope of his employment.” Code
    § 8.01-195.3. But the VTCA excludes recovery for certain claims, including “claim[s] by an
    inmate of a state correctional facility, as defined in § 53.1-1, unless the claimant verifies under
    oath, by affidavit, that he has exhausted his remedies under the adult institutional inmate
    grievance procedures promulgated by the Department of Corrections.” Code § 8.01-195.3(7).
    Initiating the institutional inmate grievance procedure tolls “the time for filing the notice of tort
    claim . . . during the pendency of the grievance procedure.” Id. Thus, the VTCA “partially
    waives sovereign immunity” for “state prisoners” who comply with the exhaustion requirements
    of Code § 8.01-195.3(7), but it does not waive immunity for claims by inmates who do not.
    AlBritton v. Commonwealth, 
    299 Va. 392
    , 399 (2021).
    Along with excluding certain claims, the statute imposes procedural requirements on
    claimants. To assert a “claim cognizable against the Commonwealth,” a plaintiff must first file a
    “notice of claim” with the Director of the Division of Risk Management or the Attorney General;
    otherwise, her claim “shall be forever barred.” Code § 8.01-195.6(A)-(B). The notice of claim
    must be “a written statement of the nature of the claim” that both describes the “time and place at
    which the injury occurred” and designates the agency or agencies the plaintiff seeks to hold
    -4-
    liable for the injury. Code § 8.01-195.6(A). The VTCA also requires that the notice of claim be
    filed “within one year after such cause of action accrued.” Id.
    The specific language that we must interpret today excludes from recovery: “Any claim
    by an inmate of a state correctional facility, as defined in § 53.1-1, unless the claimant verifies
    under oath, by affidavit, that he has exhausted his remedies.” Code § 8.01-195.3(7). No party
    has suggested that we interpret the word “inmate” to mean anything other than what common
    sense would dictate—that an inmate is someone presently imprisoned in a detention center or in
    the custody of the VDOC. See also Inmate, Black’s Law Dictionary (11th ed. 2019) (defining
    inmate as “[a] person confined in a prison, hospital, or similar institution”). But the tougher
    question is this: when does it matter whether a claimant is an inmate in evaluating the
    Commonwealth’s sovereign immunity defense?
    To understand when claims are barred for failure to exhaust administrative remedies, we
    look to the text and structure of the VTCA. “The ‘primary objective of statutory construction is
    to ascertain and give effect to legislative intent.’” Grethen v. Robinson, 
    294 Va. 392
    , 397 (2017)
    (quoting Turner v. Commonwealth, 
    226 Va. 456
    , 459 (1983)). An appellate court must
    determine the legislative intent “from the plain meaning of the language used.” Street v.
    Commonwealth, 
    75 Va. App. 298
    , 306 (2022) (quoting Hillman v. Commonwealth, 
    68 Va. App. 585
    , 592-93 (2018)). “Where bound by the plain meaning of the language used, we are not
    permitted ‘to add or to subtract from the words used in the statute.’” Coles v. Commonwealth, 
    44 Va. App. 549
    , 557 (2004) (quoting Posey v. Commonwealth, 
    123 Va. 551
    , 553 (1918)). We also
    evaluate the language in the context “of the entire statute” because “it is our duty to interpret the
    several parts of a statute as a consistent and harmonious whole.” Cuccinelli v. Rector & Visitors
    of the Univ. of Va., 
    283 Va. 420
    , 425 (2012) (quoting Eberhardt v. Fairfax Cnty. Emps.’ Ret. Sys.
    Bd. of Trs., 
    283 Va. 190
    , 194-95 (2012)).
    -5-
    Williams asserts that she was not an inmate at the time she filed her most recent
    complaint and so was not subject to the VTCA’s requirement that a “claimant” asserting a “claim
    by an inmate” must exhaust administrative remedies. Code § 8.01-195.3(7). The
    Commonwealth urges us to adopt a different interpretation of a “claim by an inmate.” In the
    Commonwealth’s view, the claimant’s status at the time of injury, rather than at the time of filing
    a complaint, controls under the statute. Thus, because Williams sustained her injuries when she
    was an inmate, the Commonwealth argues that her present complaint asserts “a claim by an
    inmate” even though she filed it after she was released. On this basis, the Commonwealth argues
    that her complaint was properly dismissed. Because a cause of action in tort “does not arise until
    an injury to a plaintiff can be shown,” Kiser v. A.W. Chesterton Co., 
    285 Va. 12
    , 20 (2013), the
    Commonwealth’s position equates the existence of a claim with the accrual of a cause of action.
    Along with Williams’s complaint theory and the Commonwealth’s accrual theory, our
    dissenting colleague places a third possibility on the table. Black’s Law Dictionary defines a
    “claim” as “[a] demand for money, property, or a legal remedy to which one asserts a right; esp.,
    the part of a complaint in a civil action specifying what relief the plaintiff asks for.” Claim,
    Black’s Law Dictionary, supra. As the definition suggests, a “demand for money” may be
    asserted through a complaint. But a demand for payment could also encompass the written
    notice of claim that the VTCA requires a claimant provide to the Office of the Attorney General
    before filing a complaint. Indeed, once a claimant has filed a notice of a claim with the Attorney
    General or the Division of Risk Management, the Attorney General has the authority to settle
    those demands before they reach the litigation stage. Code § 8.01-195.5.
    Thus, we consider here whether the VTCA’s exclusion barring an unexhausted “claim by
    an inmate” is based on the status of being an “inmate” (1) when a cause of action accrues,
    (2) when a notice of claim is provided, or (3) when a complaint is filed. Our task is to interpret
    -6-
    what “claim by an inmate” means in the specific context of the exclusion set out in Code
    § 8.01-195.3(7).
    A. The text and context of “claim by an inmate” in Code § 8.01-195.3(7) show that this
    section focuses on when litigation formally begins through the filing of a complaint.
    We note from the start that the main effect of the sovereign’s waiver of immunity is to
    allow an ordinary citizen to do what is normally prohibited—sue the Commonwealth in a state
    court. “[A]s a general rule, the sovereign is immune not only from actions at law for damages
    but also from suits in equity to restrain the government from acting or to compel it to act.”
    Hinchey v. Ogden, 
    226 Va. 234
    , 239 (1983). As addressed above, the VTCA waives the
    Commonwealth’s immunity for “claims . . . of damage to or loss of property or personal injury or
    death caused by the negligent or wrongful act or omission of any employee while acting within
    the scope of his employment.” Code § 8.01-195.3. This waiver applies to suits filed in the
    Commonwealth’s own courts.2 The “amount of the claim” determines which court has
    jurisdiction over a plaintiff’s claim. For example, general district courts have “exclusive original
    jurisdiction to hear, determine, and render judgment on any claim against the Commonwealth . . .
    when the amount of the claim does not exceed $4,500.” Code § 8.01-195.4. When the “amount
    of [a] claim” increases, circuit courts obtain concurrent or exclusive jurisdiction to hear the
    claim. Id. Thus, the waiver of sovereign immunity allows an individual to initiate a civil suit
    against the Commonwealth, and the amount of money the plaintiff demands determines where
    the suit is filed.
    2
    Federal courts that have addressed the issue have concluded that the VTCA does not
    waive the Commonwealth’s Eleventh Amendment immunity from suits filed in federal court.
    See McConnell v. Adams, 
    829 F.2d 1319
     (4th Cir. 1987), cert. denied, 
    486 U.S. 1006
     (1988);
    Creed v. Virginia, 596 F. Supp .2d 930, 934 (E.D. Va. 2009); Reynolds v. Sheriff, City of
    Richmond, 
    574 F. Supp. 90
     (E.D. Va. 1983).
    -7-
    Turning back to Code § 8.01-195.3, this portion of the VTCA describes the claims for
    which sovereign immunity is waived so that “the Commonwealth shall be liable for claims for
    money.” Then, the statute excludes from its waiver of “liab[ility] for claims for money,” “any
    recovery” based on several types of claims, including “any claim by an inmate” unless the
    inmate has verified under oath that she has fulfilled certain exhaustion requirements. Code
    § 8.01-195.3(7). The effect of this exclusion, and the other exclusions in the statute, is to prevent
    the claimant from holding the Commonwealth “liable” through a lawsuit in the Commonwealth’s
    courts. In other words, in this context, the “claims” excluded from the waiver of immunity refer
    to claims viable in litigation. The web of provisions defining the scope of the Commonwealth’s
    waiver of sovereign immunity, including the notice of claim requirement in Code
    § 8.01-195.6(A) and the statute of limitations in Code § 8.01-195.7, confirm that when Code
    § 8.01-195.3 refers to “claims for money” it looks to those claims actually asserted in court
    during litigation and not during any pre-litigation discussion of potential claims. Each of the
    exclusions listed in Code § 8.01-195.3, then, should be understood as setting out the
    circumstances under which the Commonwealth does not waive its sovereign immunity, with the
    effect of preventing certain lawsuits from going forward.
    That Code § 8.01-195.3 deals with the viability of claims appearing during litigation is
    supported by the specific language of section (7), which bars “any recovery” based on “[a]ny
    claim by an inmate of a state correctional facility . . . unless the claimant verifies under oath, by
    affidavit, that he has exhausted his remedies.” The natural reading is that an affidavit is filed by
    the “claimant” with the complaint, which initiates litigation against the Commonwealth. While
    an inmate may have a right to make a claim for recovery before the complaint is ever filed, the
    exclusion in Code § 8.01-195.3(7) focuses on when an inmate brings that claim to a court. It is
    only once the complaint is filed that a court evaluates whether the claimant is an inmate, and thus
    -8-
    whether an affidavit is needed to waive the Commonwealth’s sovereign immunity and allow the
    claimant a “recovery” at law. Cf. Massenburg, 298 Va. at 221 (noting that a court may grant a
    plea in bar and dismiss an action based on sovereign immunity when underlying facts are
    uncontested). It is also telling that Code § 8.01-195.3(7) does not state that the affidavit must be
    filed at the point the cause of action accrues, or when a notice of claim is filed. The language of
    this particular statute plainly affixes the temporal focus of “claim by an inmate” to the time the
    complaint is filed.
    Beyond the exclusions listed in Code § 8.01-195.3, there are several other sections of the
    VTCA that bar “claim[s]” against the Commonwealth unless the claimant has fulfilled certain
    requirements. Under Code § 8.01-195.7, “[e]very claim cognizable against the Commonwealth
    . . . shall be forever barred, unless within one year after the cause of action accrues to the
    claimant the notice of claim required by § 8.01-195.6 is properly filed.” Further, “[a]ll claims
    against the Commonwealth . . . shall be forever barred unless such action is commenced within
    18 months of the filing of the notice of claim, or within two years after the cause of action
    accrues.” Code § 8.01-195.7. Finally, an otherwise cognizable claim shall also “be forever
    barred unless the claimant or his agent, attorney or representative has filed a written statement of
    the nature of the claim,” including details about the injury. Code § 8.01-195.6(A). A claimant’s
    failure to comply with these requirements bars litigation against the Commonwealth. A
    reviewing court determines whether a claimant has complied with this requirement only when a
    claim reaches that court, which happens to be the point at which the complaint is filed. The bar
    to recovery in Code § 8.01-195.3 based on the failure of an inmate to attach an affidavit
    verifying that she has exhausted her administrative remedies is no different from the other
    hurdles to litigation in the VTCA—it too is a prerequisite to the Commonwealth’s waiver of
    -9-
    sovereign immunity. It follows that a court must evaluate the status of incarceration, which, in
    turn, affects whether a claimant must file the affidavit, at the time the complaint is filed.
    Taking a step back, before concluding, we find that interpreting “claims by an inmate” to
    focus on the status of the claimant at the time the complaint is filed is the only way to make
    sense of the way the sovereign immunity provisions of the VTCA repeatedly differentiate
    between when a “cause of action accrues,” the filing of a “notice of claim,” and the “claim”
    itself. See Code § 8.01-195.6 (barring “claims” unless the claimant “has filed” a notice of the
    claim “within one year after such cause of action accrued”); Code § 8.01-195.7 (“All claims
    against the Commonwealth . . . shall be forever barred unless such action is commenced within
    18 months of the filing of the notice of claim, or within two years after the cause of action
    accrues.” (emphases added)). For a claim to survive the Commonwealth’s sovereign immunity
    defense, the VTCA requires a series of events to occur in a particular order: a cause of action
    accrues, a notice of claim is filed, and then a claim is made in court. Without following the first
    two steps of this process, all claims “shall be forever barred” in the future. When it comes to
    sovereign immunity, the VTCA targets the time an action is filed, and so it is then that a court
    must evaluate a claimant’s compliance with all these provisions. And if that claimant is an
    inmate at the time of filing, that includes complying with the grievance procedure.
    B. The Commonwealth’s suggestion that “claim by an inmate” focuses on when the cause of
    action accrued clashes with the text of the VTCA.
    The Commonwealth argues that a “claim” is “the occurrence of an aggregate set of facts
    giving rise to a potential right to recover recognized by law,” which is essentially the accrual of
    the cause of action. While this is a theoretically plausible definition of claim, it is not how the
    General Assembly used the term in Code § 8.01-195.3(7). First, as we have said, the VTCA
    repeatedly distinguishes between the accrual of the cause of action and when a “claimant”
    initiates a claim by filing a lawsuit. This suggests that the accrual of the cause of action is
    - 10 -
    distinct from the “claim” itself. Additionally, the exclusion applies to “claim[s]” made “by” an
    inmate, which suggests that a claim is a demand or request of some sort rather than a set of facts
    that “occur[s].” In plain speech, the “occurrence of a set of facts” or the occurrence of a
    particular injury, cannot be made “by” someone. Instead, the complaint is the demand for relief
    that is filed “by” the inmate along with the affidavit verifying that the inmate has exhausted her
    administrative remedies. See AlBritton, 299 Va. at 398 (“[The inmate’s] complaint included an
    affidavit stating that he had ‘exhausted the administrative remedies of the adult institutional
    inmate grievance procedure to the extent required . . . .’”).
    The Commonwealth’s primary argument to the contrary is not based in text, but policy.
    The Commonwealth argues that the exhaustion requirement is not intended to create a barrier to
    filing a claim in court, and relies on the premise that exhaustion requirements “protect[]
    ‘administrative agency authority’ and ‘promote[] efficiency’ by encouraging disputes to be
    resolved ‘quickly and economically’ during the prelitigation administrative process.” Id. at
    399-400 (quoting Woodford v. Ngo, 
    548 U.S. 81
    , 89 (2006)). While our Supreme Court has
    explained that these policy rationales support the General Assembly’s decision to include an
    exhaustion requirement, those policy rationales do not permit us to impose that requirement
    where the General Assembly has not manifested an intention to do so. When public policy
    arguments “contravene clear statutory language,” they “should be addressed to the legislature,
    not the courts.” Hartford Underwriters Ins. Co. v. Allstate Ins. Co., 
    301 Va. 460
    , 474 n.12
    (2022). The clear language carries the day here.
    Rewriting the statute to require a former inmate—someone who is no longer in the
    custody of VDOC—to have exhausted administrative remedies before suing under the VTCA
    would lead to the odd result that the word “inmate” would apply to any individual who had ever
    - 11 -
    been detained in the VDOC, rather than just those who are currently detained.3 That would
    include individuals released from custody before the grievance process can be started, or
    completed.4 But “an individual would necessarily need to be confined in order to take advantage
    of administrative remedies offered by a state or local correctional facility.” Lucas v. Woody, 
    287 Va. 354
    , 361 (2014). Interpreting Code § 8.01-243.2, a statute outside the VTCA that imposes
    limitations on personal actions relating to conditions of confinement in local correctional
    facilities, the Supreme Court explained that someone cannot exhaust her administrative remedies
    unless she is incarcerated and that it matters whether she has exhausted her remedies before the
    “filing [of] a personal action” in court, not at the time the cause of action accrues. Id. at 361,
    363. Thus, consistent with the Supreme Court’s interpretation of Code § 8.01-243.2, exhaustion
    3
    See Page v. Torrey, 
    201 F.3d 1136
    , 1139-40, 1139 n.5 (9th Cir. 2000) (holding that
    “only individuals who, at the time they seek to file their civil actions, are detained as a result of
    being accused of, convicted of, or sentenced for criminal offenses are ‘prisoners’ within the
    definition of 
    28 U.S.C. § 1915
     and 42 U.S.C. § 1997e,” and noting that reading the statute to
    include individuals who are “currently detained and who have in the past been accused of,
    convicted of, or sentenced for a criminal offense,” rather than merely those who are currently
    detained, “produces an absurd result”).
    4
    The length of time to complete the grievance procedure is significant enough that the
    General Assembly included a provision tolling the one-year period of time to file a written notice
    of claim during the pendency of the grievance procedure. The Virginia Department of
    Corrections Operating Procedure 866.1 outlines the Offender Grievance Procedure that applies to
    all units operated by the Virginia Department of Corrections. See Virginia Department of
    Corrections Operating Procedure 866.1: Offender Grievance Procedure (Jan. 1, 2021),
    https://perma.cc/V9H9-YDDS. There are many phases of the grievance process, including the
    informal verbal complaint process, the submission of a written complaint, and the filing of a
    “regular grievance.” Id. § I(D), at 4-5. Considering all the relevant time periods for submission
    and staff response, as well as allowable continuances, “[t]he total time allowed from initiation of
    a complaint to resolution through the regular grievance process is 180 days including authorized
    continuances.” Id. § III(F)(2)(a), at 10. We do not think the General Assembly intended to
    exclude anyone serving a shorter sentence from being able to sue the Commonwealth for
    mistreatment during a period of incarceration.
    - 12 -
    requirements do not apply to former inmates, and we evaluate whether an inmate has satisfied
    such requirements at the time of filing the complaint.5
    Finally, the Commonwealth’s interpretation would require us to rewrite “claim by an
    inmate” to instead state, “claim arising out of a period of confinement” or “claim based on an
    occurrence during a period of confinement.” The General Assembly knew how to cast a wider
    net of exclusions and did so in the surrounding subsections of Code § 8.01-195.3. For example,
    the VTCA excludes “[a]ny claim arising out of the institution or prosecution of any judicial or
    administrative proceeding,” Code § 8.01-195.3(6) (emphasis added), and claims “based upon an
    act or omission of an officer, agent or employee of any agency of government in the execution of
    a lawful order of any court,” Code § 8.01-195.3(4) (emphasis added). The language in Code
    § 8.01-195.3(7) is conspicuously narrow by comparison. What is more, as discussed above, the
    General Assembly did address claims “relating to” a current, or former, period of incarceration in
    5
    While Lucas aids our understanding of when a court evaluates exhaustion requirements,
    we acknowledge that Lucas came to a much different conclusion in finding that the statute of
    limitations set out in Code § 8.01-243.2 applies even to those who have been released from
    incarceration. This statute, however, is distinguishable from Code § 8.01-195.3(7). For one, the
    statute lacks the “claim by an inmate” language. For another, the Lucas Court reached its
    conclusion in part because the Court was concerned about applying two different statutes of
    limitations to the same cause of action, 387 Va. at 362, something that is not an issue for the
    VTCA because the VTCA is “self-contained, incorporating its own statute of limitations, which
    likewise is self-contained,” Bing v. Haywood, 
    283 Va. 381
    , 386 (2012) (quoting Ogunde v.
    Commonwealth, 
    271 Va. 639
    , 643-44 (2006)). When an inmate brings an action pursuant to the
    VTCA, even when that action is related to her conditions of confinement, the VTCA’s statute of
    limitations applies. Bing, 283 Va. at 386 (citing Ogunde, 271 Va. at 643-44). This makes sense,
    as statutes of limitations ordinarily run from the date of injury, and do not fluctuate depending on
    the status of a claimant. Lucas, 387 Va. at 362. In contrast, procedural prerequisites to filing a
    lawsuit, such as a claimant’s “verifi[cation] under oath, by affidavit, that he has exhausted his
    remedies under the adult institutional inmate grievance procedures promulgated by the
    Department of Corrections” are logically and temporally focused on the circumstances that exist
    at the time of the filing of the lawsuit, including the status of the claimant. Finally, we note that
    the Supreme Court considered Code § 8.01-243.2’s reference to “such person” to be ambiguous
    in terms of whether it referred merely to the person bringing a lawsuit relating to conditions of
    confinement or whether it also incorporated the condition that the person be incarcerated. Id. at
    361-62. This case presents no such textual ambiguity and does not involve an issue of
    incorporation by reference.
    - 13 -
    Code § 8.01-243.2, which sets out the statute of limitations that applies to prisoners bringing
    cases that accrued for “any personal action relating to the conditions of [their] confinement.”
    While the General Assembly knew how to exclude claims by inmates relating to the conditions
    of incarceration, it chose not to do so in Code § 8.01-195.3(7). See Chenevert v. Commonwealth,
    
    72 Va. App. 47
    , 57 (2020) (The examining court “assume[s] . . . the legislature chose, with care,
    the words it used when it enacted the relevant statute.” (second alteration in original) (quoting
    Coles v. Commonwealth, 
    44 Va. App. 549
    , 557-58 (2004))).
    To wrap up, we cannot read into the statute words that are not supported by the full
    context of the statute, or legislative intent, and so we cannot accept the Commonwealth’s
    position.
    C. The dissent’s argument that a “claim by an inmate” occurs when a notice of claim is filed
    is unworkable given the text of Code § 8.01-195.3(7) and the rest of the VTCA’s
    sovereign immunity provisions.
    The dissent argues that we should interpret “claim” using its ordinary meaning and that
    under that meaning, a claim exists well before a complaint is filed. We agree that the word
    “claim” can generally mean a demand for money that exists, or is made, before litigation—and
    we also recognize that some parts of the VTCA arguably use the word that way.6 But we must
    give the undefined phrase, “claim by an inmate” its “ordinary meaning, given the context in
    which it is used.” Taylor v. Commonwealth, 
    298 Va. 336
    , 342 (2020) (emphasis added). That
    6
    The dissent primarily points to Code § 8.01-195.5 which sets out the Attorney General’s
    “authority . . . to compromise and settle claims,” and the fact that Code § 8.01-195.7 states that a
    lawsuit may only proceed “upon the denial of the claim by the Attorney General,” or the
    expiration of “six months from the date of filing the notice of claim.” We agree that the
    Attorney General has the authority to settle a claim before it is asserted in litigation and that the
    purpose of the notice requirement is to allow the Commonwealth to “investigate and evaluate
    that claim.” Bates v. Commonwealth, 
    267 Va. 387
    , 394 (2004). But there are no questions about
    sovereign immunity in this pre-litigation stage. The point at which it matters whether the
    Commonwealth has waived sovereign immunity is at the litigation stage.
    - 14 -
    context is Code § 8.01-195.3(7), which outlines the parameters for when the Commonwealth
    waives its sovereign immunity to allow claims to proceed in court.
    Our interpretation of “claim by an inmate” in this portion of the VTCA tracks with the
    other sections of the VTCA relevant to the Commonwealth’s sovereign immunity, as discussed
    above. See, e.g., Code § 8.01-195.7 (“Every claim cognizable against the Commonwealth . . .
    shall be forever barred, unless within one year after the cause of action accrues to the claimant
    the notice of claim required by § 8.01-195.6 is properly filed.”); Code § 8.01-195.6(A) (An
    otherwise cognizable “claim” shall also “be forever barred unless the claimant or his agent,
    attorney or representative has filed a written statement of the nature of the claim,” including
    details about the injury.). In contrast, the dissent’s proposed interpretation of “claim by an
    inmate” is unworkable given the three distinct stages the VTCA requires for a suit to fall within
    the Commonwealth’s waiver of sovereign immunity: (1) a cause of action accrues, (2) a notice of
    claim is filed, and (3) a claim may be cognizable in litigation against the Commonwealth.
    Under the dissent’s proposed interpretation of “claim by an inmate,” a court would have
    to evaluate whether a purported claimant possessed a viable “claim” prior to, or at the same time
    as, the filing of the notice of claim. The “claim” would then exist simultaneously with the
    “notice of claim” in which case the VTCA would not need to state that a qualifying “claim” shall
    “be forever barred” without the filing of a written statement of the nature of the claim. Code
    § 8.01-195.6(A). Instead, the claim would simply not exist until notice was filed with the
    appropriate office. But the statute does not read this way—indeed, it distinguishes clearly
    between the claim itself, which is barred if no prior notice of claim is filed, and the filing of the
    notice of claim. See Chaffins v. Atl. Coast Pipeline, LLC, 
    293 Va. 564
    , 570 (2017) (noting that
    courts must avoid interpreting a statute in a way that leads to “absurd results,” or “situations in
    which the law would be internally inconsistent or otherwise incapable of operation”).
    - 15 -
    Finally, the dissent’s proposed interpretation is unmanageable textually. We recognize
    that the notice of claim is a “written statement of the nature of the claim.” And we must give
    effect to the phrase “nature of,” which the text tells us describes the features of the claim,
    including “the time and place at which the injury is alleged to have occurred and the agency or
    agencies alleged to be liable,” not a “demand” for money or an “assert[ion] of a right” to a
    particular remedy. Code § 8.01-195.6(A). The dissent would read “nature of” out of the statute
    altogether, something we are discouraged from doing. See City of Richmond v. Va. Elec. &
    Power Co., 
    292 Va. 70
    , 75 (2016) (“[E]very act of the legislature should be read so as to give
    reasonable effect to every word.” (quoting Lynchburg Div. of Soc. Servs. v. Cook, 
    276 Va. 465
    ,
    483 (2008))).
    This interpretation also runs into trouble because the full text of Code § 8.01-195.3(7)
    excludes any “claim by an inmate . . . unless the claimant verifies under oath, by affidavit, that
    he has exhausted his remedies . . . .” (Emphases added). If a claimant is the person making the
    claim, the dissent’s reading seems to require the claimant to verify under oath, by affidavit, that
    he has exhausted his remedies at the time the written statement of the nature of the claim is filed.
    But under the VTCA, the affidavit is filed with the complaint. See AlBritton, 299 Va. at 398
    (“[The inmate’s] complaint included an affidavit stating that he had ‘exhausted the
    administrative remedies of the adult institutional inmate grievance procedure to the extent
    required . . . .’”).
    In conclusion, we hold that a “claim by an inmate” under the VTCA is a complaint, or the
    initiation of a lawsuit, asserted by someone who is currently under the custody and control of a
    state correctional facility. When Williams filed her most recent complaint in Charlottesville
    Circuit Court, she was no longer incarcerated. Thus, she did not assert “a claim by an inmate,”
    and was not required to “verif[y] under oath, by affidavit that that [s]he has exhausted [her]
    - 16 -
    remedies under the adult institutional inmate grievance procedures promulgated by the
    Department of Corrections.” Code § 8.01-195.3(7).7
    Before moving on, we briefly note that the effect of our holding today on the applicability
    of the exhaustion requirement is only marginally greater than the effect of the dissent’s
    alternative interpretation. Under the dissent’s reading of Code § 8.01-195.3(7), any person who
    is injured while incarcerated and has less than one year remaining to serve on their sentence no
    longer needs to exhaust their administrative remedies. Consistent with Code § 8.01-195.6(A),
    that person has one year to submit a notice of claim to the Attorney General, and may do so after
    they are released. At this point, the person is no longer an inmate, and, as the dissent sees it, is
    not subject to the exhaustion requirement. The most recent publicly available data from the
    Virginia Criminal Sentencing Commission reveals that over half of the defendants sentenced to
    any period of incarceration in Virginia receive a sentence of one year or less of incarceration.8
    Under the dissent’s interpretation, unless these individuals are serving for one year exactly, and
    are injured on day one, they may forgo filing their notice of claim until they are released, and in
    so doing, avoid the VTCA requirement that “inmates” exhaust their administrative remedies. As
    7
    We are reminded that “the nonsuit privilege cannot be denied because a claimant has
    surmised the probable outcome of the litigation and has avoided an unfavorable judgment by
    taking a nonsuit.” Clark v. Clark, 
    11 Va. App. 286
    , 294 (1990). Similarly, we do not change our
    construction of the statute simply because a claimant may use pleading rules for their own
    benefit. 
    Id. at 293-94
     (refusing to broaden the scope of Code § 8.01-243.2 to include nonsuits in
    foreign jurisdictions merely because plaintiff exercised his right to a nonsuit in a foreign country
    and again in Virginia, even though such a construction permits “strategic forum shopping”).
    8
    See Virginia Criminal Sentencing Commission Dashboard Data FY18-FY20 (Apr. 16,
    2024), https://perma.cc/8JJF-489H. The disposition summary section of the Dashboard states
    that for Fiscal Years 2018 through 2020, 30.2% of defendants were sentenced to no period of
    incarceration, 33.8% were sentenced to prison, and 36% were sentenced to jail. As the first
    ReadMe tab of the file explains, a sentence to jail is “up to 12 months,” whereas a sentence to
    prison is “greater than 12 months.”
    - 17 -
    can anyone who received a longer sentence but was injured with less than a year remaining to
    serve.9
    Compared to the dissent’s interpretation, our conclusion that a “claim by an inmate”
    refers to when a complaint is filed only marginally increases the group of inmates who are
    effectively exempted from the VTCA’s exhaustion requirement to include those who sustain
    injuries during their last 12 to 24 months in prison. This is because all claims under the VTCA
    must be filed within two years of the day the cause of action accrues, subject to tolling not
    relevant here. Code § 8.01-195.7. In other words, an inmate who is injured while having at least
    two years and one day left to serve would still be an inmate at the time the complaint was filed,
    and would be required under Code § 8.01-195.3(7) to file an affidavit verifying that they have
    exhausted their remedies.
    Our primary duty is to interpret the meaning of the statute based on its text. “[W]e ask
    ‘not what the legislature intended to enact, but what is the meaning of that which it did enact. We
    must determine the legislative intent by what the statute says and not by what we think it should
    have said.’” Vasquez v. Dotson, ___ Va ___, ___ (Apr. 18, 2024) (quoting Carter v. Nelms, 
    204 Va. 338
    , 346 (1963)). Because the statute says that former inmates who file a complaint under
    the VTCA are not subject to the VTCA’s exhaustion requirement, that is what the statute means.
    Interpreting the statute this way does not create an unworkable system—nor is it absurd.10 Cf.
    9
    We also observe that earned sentence credit under Code § 53.1-202.3 means that many
    inmates with sentences of up to 18 months will actually also serve less than 1 year, and thus be
    similarly able to forgo the exhaustion requirement.
    10
    In fact, the Federal Circuits are uniform in interpreting the exhaustion requirement of
    the Federal Prison Litigation Reform Act (PLRA) the same way. The PLRA states that “[n]o
    action shall be brought with respect to prison conditions under section 1983 of this title, or any
    other Federal law, by a prisoner confined in any jail, prison, or other correctional facility until
    such administrative remedies as are available are exhausted.” 
    42 U.S.C. § 1997
    (e)(a). “In light
    of the PLRA’s plain language . . . a plaintiff who seeks to bring suit about prison life after he has
    - 18 -
    Commonwealth v. Doe, 
    278 Va. 223
    , 230 (2009) (“[A] court must avoid any literal interpretation
    of a statute that would lead to absurd results.”). “[G]iven our commitment to ‘neutral principles
    of interpretation,’ we are not ‘free to pave over bumpy statutory texts in the name of more
    expeditiously advancing a policy goal.’” Vasquez, ___ Va. at ___ (quoting Appalachian Power
    Co. v. State Corp. Comm’n, 
    301 Va. 257
    , 279 (2022)). If the General Assembly prefers a
    different system, then it is for the General Assembly, and not this Court, to amend the statute
    accordingly.11
    II. The sufficiency of the notice of claim
    As discussed above, all litigants asserting claims under the VTCA must clear the
    procedural hurdle of filing a “notice of claim.” Code § 8.01-195.6. Even though Williams was
    been released and is no longer a prisoner does not have to satisfy the PLRA’s exhaustion
    requirements before bringing suit.” Norton v. City of Marietta, 
    432 F.3d 1145
    , 1150 (10th Cir.
    2005). See also, e.g., Bargher v. White, 
    928 F.3d 439
    , 447-48 (5th Cir. 2019) (explaining that
    the PLRA’s “plain language” would require a court to dismiss the action of a current inmate who
    fails to comply with such requirements, but would not bind someone who files or “refiles” their
    complaint upon release from prison); Cofield v. Bowser, 
    247 Fed. Appx. 413
    , 414 (4th Cir. 2007)
    (per curiam) (same); Nerness v. Johnson, 
    401 F.3d 874
    , 876 (8th Cir. 2005) (en banc)
    (“[Plaintiff] was not subject to the PLRA’s exhaustion requirement because he was not a prisoner
    or otherwise incarcerated when he filed his complaint.”); Witzke v. Female, 
    376 F.3d 744
    , 750
    (7th Cir. 2004) (same); Cox v. Mayer, 
    332 F.3d 422
    , 424-25 (6th Cir. 2003); Ahmed v.
    Dragovich, 
    297 F.3d 201
    , 210 (3d Cir. 2002) (same); Medina-Claudio v. Rodriguez-Mateo, 
    292 F.3d 31
    , 35 (1st Cir. 2002) (same); Page, 
    201 F.3d at 1140
     (same); Greig v. Goord, 
    169 F.3d 167
    (2d Cir. 1999) (per curiam). The Federal Circuit courts are split, however, on the PLRA’s use of
    the word “brought” and the question of “whether a prisoner who fails to comply with that
    exhaustion requirement may cure the defect by filing an amended or supplemental complaint
    after his release.” Wexford Health v. Garrett, 
    140 S. Ct. 1611
    , 1611-12 (2020) (Thomas, J.,
    dissenting from denial of certiorari) (identifying circuit split).
    11
    As discussed above, the General Assembly did require exhaustion for any individual
    bringing actions related to the conditions of their confinement in Code § 8.01-243.2, but our
    Supreme Court has held that this statute does not apply to the VTCA, which is self-contained.
    See Ogunde, 
    271 Va. 639
    . In the more than 15 years following the decision in Ogunde, the
    General Assembly has not amended the relevant statutes to indicate that these same requirements
    should in fact apply to claims brought under the VTCA.
    - 19 -
    not required to exhaust her administrative remedies under the grievance procedures of VDOC,
    she needed to file a notice of claim that complies with Code § 8.01-195.6.
    The notice of claim requirement is a condition precedent to maintaining a cause of action
    against the Commonwealth. Relevant here, the notice must include two things: “(1) the time and
    place at which the injury allegedly occurred and (2) the agency or agencies allegedly liable.”
    Halberstam v. Commonwealth, 
    251 Va. 248
    , 251 (1996). The Commonwealth will not be held to
    have waived sovereign immunity unless each element is stated with specificity. 
    Id.
     That is
    because, without “explicit notice in writing of the time and place of an accident,” “the likelihood
    of prompt attention to the matter to protect the interests of the [Commonwealth] and the public is
    materially diminished.” Bates v. Commonwealth, 
    267 Va. 387
    , 392 (2004) (alteration in
    original) (quoting Halberstam, 
    251 Va. at 252
    ).
    Our Supreme Court has explained that a notice is sufficient under the VTCA if it allows
    for the “reasonable identification” of the place of injury such that the Commonwealth “is in a
    position to investigate and evaluate that claim.” 
    Id. at 394
    . Reasonableness is not a bright-line
    test; it depends on the allegations specific to the case. 
    Id.
     In Halberstam, for example, the
    plaintiff who fell in a parking lot at George Mason University (GMU) sent a letter to the Director
    of the Division of Risk Management stating that “a pothole or eroded area in the asphalt of the
    [GMU] parking lot” caused her to “fall and injure herself.” Halberstam, 
    251 Va. at 250
    .
    Because her notice “[did] not specify the location of the injury” beyond noting that it occurred in
    the “school parking lot” of GMU, and because GMU has several parking lots, 
    id. at 251
    , she
    failed to describe a location “reasonably calculated” to give the Commonwealth adequate notice
    under the VTCA, Bates, 
    267 Va. at 394
    .
    Unlike the plaintiff in Halberstam, the plaintiff in Bates was held to have provided a
    notice of claim that was sufficient to waive the Commonwealth’s sovereign immunity under the
    - 20 -
    VTCA. Bates mailed a notice of claim to the Attorney General of Virginia that designated the
    place of injury as the “University of Virginia Health Sciences Center, Charlottesville, Virginia.”
    Bates, 
    267 Va. at 390
    . The Court held that because there was “only one University of Virginia
    Medical Center in Charlottesville,” her notice of claim reasonably identified the location of
    injury, and did not need to include the precise “floor or room.” 
    Id. at 394-95
    . Thus, in Bates,
    “reasonable compliance with the requirements of the [VTCA], not perfect compliance, was
    sufficient to invoke [the Commonwealth’s] statutory waiver of sovereign immunity.” Billups,
    
    268 Va. at 710
    .
    Williams sent two notices of claim to the Office of the Attorney General. She sent a
    handwritten letter on August 20, 2019, which stated that she intended to file a claim “regarding
    an incident where [she] was hurt during transportation to UVA hospital by corrections officers at
    Fluvanna Correctional Center.” She stated that the “Department of Corrections [we]re at fault”
    because “upon arriving at the hosp[ital], [she] was dropped backwards while still handcuffed and
    shackled.” According to that notice, the incident occurred on October 10, 2018. The second
    notice of claim submitted by Williams’ counsel on October 8, 2019 served as “further notice”
    that Williams was pursuing a claim for “injuries sustained by [] Williams while incarcerated at
    the Fluvanna Correctional Center” and that “on or about” October 10, 2018, “Williams, while at
    the Fluvanna Correctional Center, was pulled backwards out of a transport van in handcuffs and
    was dropped to the ground.” The notice alleges that the personnel were reckless in causing her
    to fall and states the intention to seek compensation for her injuries.
    The Commonwealth argues that the notices fail to sufficiently identify both the time and
    place of the injury. Interpreting “time” to require an hour and minute, the Commonwealth says
    neither notice states the time. As for “place,” the Commonwealth relies on an alleged
    discrepancy between the two notices. While the first notice stated that the incident occurred
    - 21 -
    during “transportation to UVA hospital by corrections officers” and “upon arriving” at the UVA
    Hospital, the Commonwealth reads the second notice to state that the injury occurred when
    Williams was “pulled backwards out of a transport van” at the Fluvanna Correctional Center.
    The Commonwealth has cited no precedent to support its interpretation of “time” as
    requiring an hour and minute, versus a date. While “time” could mean the precise second
    something occurred, it can also refer more generally to when something took place. In keeping
    with our Supreme Court’s determination that “reasonable compliance” with the VTCA’s notice
    provision is enough to invoke the waiver of the Commonwealth’s immunity, we find that
    identifying a date was sufficient here to meet this requirement and allow the agency to
    investigate the underlying incident and respond to the notice of claim. Billups, 
    268 Va. at 710
    .12
    We also find that Williams described the place of the injury with enough specificity to
    pass muster under Code § 8.01-195.6. Both notices state that the place of injury was a VDOC
    transport van. Williams’s notices described the type of vehicle (a transport van that was not
    handicap-equipped), the owner of the vehicle (VDOC), the operators of the vehicle (VDOC
    officers), and the location of the vehicle before transporting Williams (Fluvanna). The first
    notice specifies that the injury occurred when officers tried to remove her from the vehicle upon
    arriving at UVA Hospital. While it is possible to read the second notice to say the injury
    occurred at Fluvanna, as the Commonwealth does, it is just as possible to read that notice as
    12
    Other courts have reached the same conclusion. See, e.g., Fort Wayne v. Bender, 
    105 N.E. 949
    , 950-51 (Ind. Ct. App. 1914) (explaining that the “time of injury” does not “require a
    particular statement as to whether the accident occurred in the forenoon, or in the afternoon, or
    in the evening of a given day,” or “any statement as to the hour or the minute of the day upon
    which the injury occurred,” but “reasonable certainty requires . . . the date of the injury”); Lilly
    v. Woodstock, 
    22 A. 40
    , 42 (Conn. 1890) (“As to the time when the injury was sustained, we see
    no basis for the claim that naming the correct day is not a sufficient compliance with the letter
    and the spirit of the statute, though the hour of the day is not named.”); Nova v. Town of
    Hamden, No. CV-XX-XXXXXXX-S, 
    2023 Conn. Super. LEXIS 723
    , at *5 n.5 (May 23, 2023)
    (collecting Connecticut Superior Court cases finding that a failure to include the time of day in a
    notice of claim is not a fatal defect).
    - 22 -
    simply stating that Williams was an inmate at Fluvanna at the time the injury occurred, not that
    the fall from the transport van took place while the van was at Fluvanna.
    Unlike the notice in Halberstam, designating the “place” of injury as an unidentified
    parking lot among many possible parking lots, the notices here were specific—the injury
    occurred while Williams was being removed from a transport van that went between Fluvanna
    and UVA Hospital. Furthermore, the injury here occurred in a vehicle, a means of conveyance.
    If Williams had fallen while the van was still moving, the VTCA would not require her to
    identify the mile marker of where that fall took place. Only one transport van took Williams
    from Fluvanna to UVA Hospital “on or about October 10.” Williams provided enough detail to
    “reasonably identify” the location of her injury as the non-handicap-equipped transport van into
    which she was loaded such that the Commonwealth could respond to and investigate her
    allegations of negligence. Bates, 
    267 Va. at 394
    .
    We hold that circuit court erred in sustaining the Commonwealth’s plea in bar of
    sovereign immunity on the ground that Williams’s notices of claims were defective.13
    CONCLUSION
    Because Williams was not an inmate when she filed the complaint, she was not required
    to file an affidavit stating that she had exhausted her administrative remedies. And her notices of
    claim complied with the VTCA. Thus, we reverse the decision of the circuit court dismissing her
    complaint and remand for further proceedings.
    Reversed and remanded.
    13
    Because we find that her notices are sufficient, we need not consider whether the
    Commonwealth had actual knowledge of the incident and injury under Code § 8.01-195.6(A).
    - 23 -
    AtLee, J., dissenting.
    Code § 8.01-195.3(7) excludes from the VTCA’s waiver of sovereign immunity “[a]ny
    claim by an inmate of a state correctional facility . . . unless the claimant verifies under oath, by
    affidavit, that he has exhausted his remedies under the adult institutional inmate grievance
    procedures promulgated by the Department of Corrections.” Because I would find that the claim
    is made when the claimant files the notice of claim, I would affirm the decision of the circuit
    court.14 Therefore, I respectfully dissent.
    The Supreme Court has repeatedly held that “the doctrine of sovereign immunity is alive
    and well in Virginia.” Phelan v. Commonwealth, 
    291 Va. 192
    , 195 (2016) (quoting Niese v. City
    of Alexandria, 
    264 Va. 230
    , 238 (2002)). Unless there is an express statutory or constitutional
    provision waiving sovereign immunity, “the Commonwealth and its agencies are immune from
    liability for the tortious acts or omissions of their agents and employees.” 
    Id.
     (quoting Melanson
    v. Commonwealth, 
    261 Va. 178
    , 181 (2001)). Through the VTCA, “the General Assembly has
    provided an ‘express but limited waiver of the Commonwealth’s immunity from tort claims.’”
    
    Id.
     (quoting Melanson, 
    261 Va. at 181
    ). The VTCA is “in derogation of common law, and,
    therefore, its limited waiver of immunity must be strictly construed.” Melanson, 
    261 Va. at 181
    .
    The VTCA waives the Commonwealth’s immunity for claims of money “on account of
    damage to or loss of property or personal injury or death caused by the negligent or wrongful act
    or omission of any employee while acting within the scope of his employment.” Code
    § 8.01-195.3. But it excludes recovery for “claim[s] by an inmate of a state correctional facility,
    as defined in § 53.1-1, unless the claimant verifies under oath, by affidavit, that he has exhausted
    his remedies under the adult institutional inmate grievance procedures promulgated by the
    14
    Because I would find that Williams did not fulfill the exhaustion requirement, I would
    not reach the issue of whether Williams’s notices of claim were legally sufficient.
    - 24 -
    Department of Corrections.”15 Code § 8.01-195.3(7). The majority finds that the relevant time
    for evaluating a claimant’s status is at the time the complaint is filed. I would find that the plain
    language of the VTCA and the ordinary meaning of the word “claim” require us to find that the
    claim is made at the time the claimant provides the notice of claim to the Commonwealth.
    “When construing a statute, our primary objective is to ascertain and give effect to the
    legislative intent, which ‘is initially found in the words of the statute itself.’” Chaffins v. Atl.
    Coast Pipeline, LLC, 
    293 Va. 564
    , 568 (2017) (quoting Crown Cent. Petroleum Corp. v. Hill,
    
    254 Va. 88
    , 91 (1997)). “When, as here, a statute contains no express definition of a term, the
    general rule of statutory construction is to infer the legislature’s intent from the plain meaning of
    the language used.” Matzuk v. Price, 
    70 Va. App. 474
    , 483 (2019) (quoting Jones v.
    Commonwealth ex rel. Moll, 
    295 Va. 497
    , 504 (2018)); see also Dietz v. Commonwealth, 
    294 Va. 123
    , 133 (2017) (applying the “ordinary and plain meaning” of words not defined in a statute
    (quoting Hilton v. Commonwealth, 
    293 Va. 293
    , 299 (2017))). To find the ordinary and plain
    meaning of a word, “courts can look to dictionary definitions,” Davenport v. Util. Trailer Mfg.,
    
    74 Va. App. 181
    , 196 (2022), or “pertinent analysis in prior case[s],” Eley v. Commonwealth, 
    70 Va. App. 158
    , 165 (2019).
    Black’s Law Dictionary defines “claim” as “[t]he assertion of an existing right; any right
    to payment or to an equitable remedy, even if contingent or provisional,” “[a] demand for
    money, property, or a legal remedy to which one asserts a right; esp., the part of a complaint in a
    civil action specifying what relief the plaintiff asks for,” or “[a]n interest or remedy recognized at
    law; the means by which a person can obtain a privilege, possession, or enjoyment of a right or
    thing.” Claim, Black’s Law Dictionary (11th ed. 2019). Relying on Websters Third New
    15
    Exhaustion is required so long as the claimant had the temporal opportunity to exhaust
    his or her administrative remedies.
    - 25 -
    International Dictionary, the Supreme Court has defined “claim” as “‘an authoritative or
    challenging request,’ ‘a demand of a right or supposed right,’ or ‘a calling on another for
    something due or supposed to be due.’” Stamie E. Lyttle Co. v. Cnty. of Hanover, 
    231 Va. 21
    , 26
    n.4 (1986) (quoting Claim, Webster’s Third New International Dictionary (1981)). These
    definitions suggest that “claim” requires some sort of action, such as making a demand or
    asserting a right, which suggests that it is more than the occurrence of an injury as argued by the
    Commonwealth.16 And, as noted by the majority, this is also consistent with the language of
    Code § 8.01-195.3(7), which describes a claim “by” an inmate. Although a claim can be asserted
    through a complaint, definitionally, it also encompasses the written notice of claim that the
    VTCA requires a claimant to provide to the Commonwealth before filing a complaint.17
    Beyond the ordinary meaning of the word, the general process for pursuing a claim
    against the Commonwealth also indicates that the claim exists and is made well before a
    complaint is filed. See Geico Advantage Ins. Co. v. Miles, 
    301 Va. 448
    , 455 (2022) (“[W]ords in
    16
    The Commonwealth makes a strong argument that the appropriate time to evaluate the
    status of the claimant is at the time of the injury. Practically speaking, the Commonwealth’s
    position is perhaps the most consistent with the purpose of the exhaustion requirement. See
    AlBritton v. Commonwealth, 
    299 Va. 392
    , 399-400 (2021) (“The exhaustion requirement
    ‘protects “administrative agency authority”’ and ‘promotes efficiency’ by encouraging disputes
    to be resolved ‘quickly and economically’ during the prelitigation administrative process.”
    (quoting Woodford v. Ngo, 
    548 U.S. 81
    , 93-94 (2006))). The Commonwealth’s position is also
    consistent with the distinction between when a claim is created (i.e., when a cause of action
    accrues, here when the allegedly tortious conduct causing personal injury occurred) versus when
    a claim is asserted such as by making a demand or request of some kind. The VTCA appears to
    refer to when the claim is asserted because Code § 8.01-195.3(7) describes claims “by” an
    inmate, which, consistent with the dictionary definition of claim, suggests that a demand or
    request of some sort must be made.
    17
    The majority contends that my interpretation of the statute would read “nature of” out
    of the statute. I disagree. The majority points out that the “nature of” the claim “describes the
    features of the claim, including ‘the time and place at which the injury is alleged to have
    occurred and the agency or agencies alleged to be liable,’ not a ‘demand’ for money or an
    ‘assert[ion] of a right’ to a particular remedy.” I agree that the notice of claim does not include
    an express demand for money. I would find, however, that describing an injury and the liable
    agency is, by its very nature, an assertion of a right to recovery against the Commonwealth.
    - 26 -
    a statute are to be construed according to their ordinary meaning, given the context in which they
    are used.” (alteration in original) (quoting City of Va. Beach v. Bd. of Supervisors, 
    246 Va. 233
    ,
    236 (1993))). Code § 8.01-195.6 requires a claimant to file a notice of claim. A notice of claim
    is “a written statement of the nature of the claim, which includes the time and place at which the
    injury is alleged to have occurred and the agency or agencies alleged to be liable.” Code
    § 8.01-195.6(A); see also Code § 8.01-196.7 (“Every claim cognizable against the
    Commonwealth or a transportation district under this article shall be forever barred, unless
    within one year after the cause of action accrues to the claimant the notice of claim required
    by § 8.01-195.6 is properly filed.”). The purpose of the notice requirement is to “provide notice
    to the Commonwealth of a facially cognizable claim so that the Commonwealth is in a position
    to investigate and evaluate that claim.” Bates v. Commonwealth, 
    267 Va. 387
    , 394 (2004)
    (emphasis added). Once it has investigated the claim, the Commonwealth can then determine
    whether it wants to settle the claim prior to litigation or deny the claim. Code § 8.01-195.5. This
    is often referred to as the claim stage. For the Commonwealth to investigate and make a decision
    about the claim, logically, a claim must already have been made.
    Even the statutory language setting out the authority of the Attorney General and the
    Director of the Division of Risk Management to settle a claim supports this interpretation. While
    the Attorney General has the authority to settle a claim at any point, the Director of the Division
    of Risk Management may only “adjust, compromise and settle claims against the
    Commonwealth cognizable under this article prior to the commencement of suit unless otherwise
    directed by the Attorney General.” Code § 8.01-195.5 (emphasis added). That the Director of
    the Division of Risk Management can only settle a claim prior to the “commencement of suit,”
    i.e., the filing of a complaint, necessarily means that a claim has been made against the
    Commonwealth prior to that point.
    - 27 -
    Further, Code § 8.01-195.7 establishes that a claimant may only proceed with a lawsuit
    (1) “upon the denial of the claim by the Attorney General or the Director of the Division of Risk
    Management” or (2) “after the expiration of six months from the date of filing the notice of claim
    unless, within that period, the claim has been compromised and discharged pursuant to
    § 8.01-195.5.” This language again indicates that the “claim” exists and is made prior to the
    filing of the complaint. Finding that a “claim by an inmate” is not made until the complaint is
    filed directly contradicts the way claim is used in these provisions. See Eberhardt v. Fairfax
    Cnty. Emp.’s Ret. Sys. Bd. of Tr., 
    283 Va. 190
    , 195 (2012) (“[W]hen a term is used in different
    sections of a statute, we give it the same meaning in each instance unless there is a clear
    indication the General Assembly intended a different meaning.”).
    I recognize that there are provisions in the VTCA that seem to suggest a different
    interpretation. Indeed, the majority has done an excellent job analyzing the statutory language
    and crafting a persuasive argument concluding that “claim by an inmate” refers to the time the
    complaint is filed.18 But in those provisions, the General Assembly uses both “claim” and
    “action” or “suit.” 19 See, e.g., Code § 8.01-195.7 (An “action,” which is initiated by filing a
    complaint, “may be commenced . . . upon denial of the claim by the Attorney General or the
    Director of the Division of Risk Management.”); Code § 8.01-195.5 (The Director of the
    Division of Risk Management has authority to “settle claims against the Commonwealth . . .
    18
    Other provisions seem to support the Commonwealth’s position that a claim exists
    when the injury occurred. Indeed, that the claimant has remedies to exhaust through the
    Department of Corrections before he or she even turns to the VTCA suggests that a claim exists
    during that process. The exhaustion requirement is not simply a “gratuitous roadblock to
    prisoner litigation.” AlBritton, 299 Va. at 399. “[E]xhaustion statutes in the prison-litigation
    context are intended to ‘reduce the quantity and improve the quality of prisoner suits.’” Id.
    (quoting Woodford, 
    548 U.S. at 94
    ).
    19
    Code § 8.01-2(1) provides that “‘Action’ and ‘suit’ may be used interchangeably and
    shall include all civil proceedings whether upon claims at law, in equity, or statutory in nature
    and whether in circuit courts or district courts.”
    - 28 -
    prior to the commencement of suit.”). Switching between these terms shows two things. First,
    by referring to the commencement of an action or suit, the General Assembly demonstrated that
    it can, if it chooses, specifically place the temporal focus on the proceedings in court. It did not
    use similar language when drafting the exclusion in Code § 8.01-195.3(7). We assume that the
    “General Assembly chose, with care, the words it used in enacting the statute . . . .” PKO
    Ventures, LLC v. Norfolk Redevelopment & Hous. Auth., 
    286 Va. 174
    , 183 (2013) (quoting Kiser
    v. A.W. Chesterton Co., 
    285 Va. 12
    , 19 n.2 (2013)). Second, by switching between “claim” and
    the commencement of the action or suit, it demonstrates that they mean different things.
    The majority contends that my interpretation of “claim by an inmate,” and my focus on
    the notice of claim, is unworkable given what it views as the three distinct stages the VTCA
    requires for a suit to fall within the Commonwealth’s waiver of sovereign immunity.20 To the
    contrary, I believe that my interpretation gives proper effect to all provisions in the VTCA while
    the majority position undercuts the entire purpose of the notice of claim, which is to notify the
    Commonwealth of the claim so that it may investigate and evaluate the claim with an eye
    towards settling or denying the claim. See Bates, 
    267 Va. at 394
    ; Code § 8.01-195.5. At best,
    the majority position treats the notice of claim and the provisions relating to the Attorney
    General and the Director of the Division of Risk Management as mere procedural hurdles
    necessary to file a complaint. At worst, it reads these provisions entirely out of the VTCA; if no
    20
    The majority also contends that my interpretation “runs into trouble” with the full text
    of Code § 8.01-195.3(7), which excludes any “claim by an inmate . . . unless the claimant
    verifies under oath, by affidavit, that he has exhausted his remedies . . . .” The majority suggests
    that my interpretation of “claim by an inmate” seems to require the claimant to file the affidavit
    at the time the notice of claim is filed, while the VTCA requires the affidavit to be filed with the
    complaint. But nothing in the statute states when the affidavit must be filed or that it must be
    filed simultaneously with the making of the claim. Further, that same provision also provides
    that “[t]he time for filing the notice of tort claim shall be tolled during the pendency of the
    grievance procedure.” Code § 8.01-195.3(7). This seems to recognize that the claim is made
    when the notice of claim is filed, as the claimant must exhaust these remedies prior to making a
    claim.
    - 29 -
    claim has been made, then there is nothing for the Attorney General and the Director of the
    Division of Risk Management to settle or deny, rendering those provisions meaningless form
    without substance. See Spratley v. Commonwealth, 
    298 Va. 187
    , 195 (2019) (“discourag[ing]
    any interpretation of a statute that would render any part of it useless, redundant or absurd” and
    instead “seek[ing] to read statutory language so as to give effect to every word” (quoting Owens
    v. DRS Auto. FantomWorks, Inc., 
    288 Va. 489
    , 497 (2014))).
    A claim cannot be described, investigated, and settled or denied unless that claim has
    already been made. The VTCA provides that all of this happens prior to a complaint ever being
    filed. Stepping back and taking a broad view of the statutory process set out in the VTCA, the
    provisions suggest the following: a cause of action accrues; a claim is made via a notice of claim;
    the Commonwealth evaluates the claim and either settles, denies, or ignores the claim; and then,
    if the Commonwealth denies or ignores the claim, or otherwise fails to make a settlement offer
    acceptable to the claimant, the claimant can proceed to the litigation stage and pursue its claim
    through litigation. The VTCA is not a model of clarity. But this interpretation gives effect to
    both the provisions that refer to a claim made prior to the commencement of litigation and those
    that refer to a claim pursued through litigation. It is also the interpretation that is most consistent
    with the requirement that we strictly construe the VTCA and any waiver of sovereign immunity.
    See Doud v. Commonwealth, 
    282 Va. 317
    , 320 (2011) (“In the VTCA, the Commonwealth has
    waived its sovereign immunity for tort claims in the circumstances to which the statute applies,
    but the waiver is a limited one and the VTCA, being an enactment in derogation of the common
    law, is strictly construed.”). Therefore, I would find that the “claim by an inmate” is made at the
    time the written notice of claim is filed with the Commonwealth, and the claimant’s status should
    be determined at that point in time. Accordingly, I would find that the circuit court did not err in
    sustaining the Commonwealth’s plea in bar, and thus, I respectfully dissent.
    - 30 -
    

Document Info

Docket Number: 1201222

Filed Date: 6/4/2024

Precedential Status: Precedential

Modified Date: 6/4/2024