Banknorth, N.A. v. Littlefield ( 2005 )


Menu:
  • Banknorth N.A. v. Littlefield, No. S0273-03 CnC (Norton, J., Sept. 1,
    2005)
    [The text of this Vermont trial court opinion is unofficial. It has been
    reformatted from the original. The accuracy of the text and the
    accompanying data included in the Vermont trial court opinion database is
    not guaranteed.]
    STATE OF VERMONT                                     SUPERIOR COURT
    Chittenden County, ss.:                          Docket No.S0273-03 CnC
    BANKNORTH, N.A.
    v.
    LITTLEFIELD
    ENTRY
    This is a case about, stock, margin loans, portfolio management, and
    questions about who bears responsibility when stock prices drop. Plaintiff
    Bank moves for summary judgment on its primary claim of liability under
    its 2001 promissory note. It also moves for summary judgment on several
    of Defendant Borrower’s counterclaims and defenses. These include ,
    promissory estoppel, fraudulent and negligent misrepresentation, consumer
    fraud, breach of fiduciary duties, breach of an implied duty of care, and
    breach of duty to maintain value under 9A V.S.A. § 9–207.
    Facts
    In 1998, Borrower opened an investment account with Stratevest, an
    investment firm affiliated with Bank.1 This account was governed by a
    Managing Agency Agreement, which established the terms of the
    relationship, gave Stratevest some limited control over the account, and
    defined what powers Borrower retained over her investments. The
    agreement created what is known as a custody account. Stratevest was
    responsible for holding Borrower’s shares, but it did not make any
    independent investment decisions or give official recommendations. Under
    this type of account, Borrower maintained control and discretion over her
    stock investments as far as both a day-to-day basis as well as long term
    planning were concerned. This account contained several of Borrower’s
    stock holdings, including about 30,000 shares in Nortel Networks.
    Borrower had worked at Nortel for 13 years and had earned several
    thousand stock options.
    The evidence shows that Stratevest through its employees began to
    give Borrower informal recommendations and advice about her
    investments. This information did not come with any imprimatur of
    1
    In 2002, Banknorth, N.A. became the successor to both the Howard
    Bank, which had extended the line of credit to Borrower, and Stratevest, where
    Borrower had her investments. Therefore, it is irrelevant whether liability in this
    case attaches to either Stratevest or the Howard Bank. For the purpose of
    determining liability, however, it is important to note that prior to the 2002
    merger, the Howard Bank and Stratevest were corporate affiliates and separate
    companies.
    authority beyond its source or make any particular promise to Borrower but
    appears now to have been the beginnings of a larger campaign by Stratevest
    to convince Borrower to transfer more of her holdings to her Stratevest
    accounts and engage more of Stratevest’s investment services. In late 1999
    and 2000, Stratevest employees made several personalized pitches to
    Borrower touting the firm’s acumen and the benefits to Borrower of
    consolidating her accounts under one roof where Stratevest could provide
    long term planning advice as well as day-to-day asset monitoring. As
    before, none of Stratevest’s statements consisted of specific promises or
    mischaracterizations of Stratevest’s current services. Stratevest did portray
    themselves as financial experts who were well-equipped to manage
    Borrower’s investments and structured debt situation.
    While Stratevest was attempting to persuade her, Borrower had
    another account with Merrill Lynch from which she borrowed $1,195,000
    to purchase more of her Nortel stock options. Within a few months, in the
    fall of 2000, Borrower had paid this debt down by nearly $350,000. A few
    months later, she borrowed $600,000 more from Merrill Lynch to purchase
    a house in England. Around this time, Borrower’s broker left Merrill
    Lynch and Borrower accepted advice from Stratevest employees in making
    her financing decisions. In early March 2001, Merrill Lynch demanded
    Borrower provide more collateral or sell off some of her stock shares to
    bring her debt to value ratio down. Borrower sold some stock, brought her
    debt back down to $842,000, and decided to close her Merrill Lynch
    accounts and move her assets to Stratevest. To complete this move,
    Borrower had to pay off her debt to Merrill Lynch. Through Stratevest, she
    obtained a line of credit from Bank for $1,044,000. This loan was secured
    by two investment accounts Borrower was establishing with Stratevest.
    Borrower used the money to pay off her loans at Merrill Lynch and to roll
    over the remaining balance of an existing loan that she had guaranteed for
    her film production company.
    Simultaneously, Borrower entered into a series of agreements with
    Stratevest and Bank. These agreements, like her 1998 agreement,
    established the responsibilities, rights, and powers of each party to manage
    and control the investment account and the line of credit. Unlike the earlier
    agreement, the 2001 agreements gave Stratevest much more control over
    Borrower’s assets and obliged them to manage the investments. Borrower
    retain a certain amount of veto power over these decision, and Stratevest
    was obliged to inform Borrower about certain transactions that it planned.
    Within a month, Borrower’s investments had slipped below the
    Bank’s required debt to value ratio. Bank, through its loan agreement,
    ordered Stratevest to sell off some of Borrower’s shares. This reduced the
    debt by $333,000. In April 2001, Borrower signed the last of her
    agreements with Stratevest and Bank. As well, Merrill Lynch transferred
    the last of Borrower’s assets to Stratevest. In June 2001, Borrower’s stocks
    lost value again and Bank notified Borrower that it would order more
    shares sold if Borrower did not provide additional collateral or provide
    another way of paying down the loan balance. Borrower sought advice
    from Stratevest who recommended that she sell more of her Nortel shares.
    Borrower claims that she told Stratevest to sell what it needed to sell. She
    also expressed a concern about losing value in the stocks and ending up
    with nothing after the loan was paid off. Stratevest sold more shares and
    brought the loan-to-value ratio back into balance.
    In the beginning of 2002, Banknorth became the successor to both
    Stratevest and the Howard Bank. Borrower signed a new loan agreement
    with it in February 2002, which extended the term of the loan to July 2002.
    At this time, Borrower indicated that she might obtain funds from other
    sources besides her Stratevest investment accounts to pay off the loan.
    Borrower never provided any additional funds, and Bank sold her
    remaining stock shares and securities in October 2002. With their sale,
    Borrower’s debt was reduced again to a balance of $271,000. This is the
    amount plus interest that Bank seeks to recover.
    Standard for Summary Judgment
    A brief note about the standard for summary judgment applied here.
    The purpose of summary judgment “is intended to ‘smoke out’ the facts so
    that the judge can decide if anything remains to be tried.” Donnelly v.
    Guion, 
    467 F.2d 290
    , 293 (2d Cir. 1972). The standard for summary
    judgment is that the movant can show (1) that is no dispute of material fact
    and (2) that it is entitled to a judgment on the issue as a matter of law.
    V.R.C.P. 56(c); Fireman’s Fund Ins. Co. v. CNA Ins. Co., 
    2004 VT 93
    , ¶ 8.
    In this case, many of Borrower’s arguments are interrelated and dependent
    upon each other for their validity. To the extent that there remain issues of
    material fact or a question of a right to a judgment about the claims and
    counterclaims discussed in Bank’s motion, the court has tried to clarify the
    position that the claim has within the law and what its limitations are in
    light of the established facts. In this respect the court hopes to narrow the
    relevant questions for each of these claims and focus the parties toward a
    final resolution. This is particularly important and noteworthy since much
    of the Bank’s present motion and Borrower’s opposition are devoted to
    clarifying or framing the legal theories of the parties’ more generalized
    claims.
    Borrower’s Liability and Regulation U of the federal Securities
    Exchange Act
    Bank’s sole question that it offers for summary judgment on its own
    claims is whether Borrower is liable under the promissory note. Bank also
    argues that it is eligible for $329,000, but it admits that this amount may
    ultimately be offset or adjusted by a counterclaim from Borrower’s armada.
    Borrower, in turn, argues that this issue cannot be decided, because the loan
    is illegal and void as a matter of public policy under federal securities law.
    Borrower’s argument is somewhat complex in that she simultaneously
    argues that the court should not deal with the underlying federal claims
    while at the same time ruling that the contract is illegal and void under the
    same federal law.
    Borrower cites 15 U.S.C. § 78aa, otherwise known as § 27 of the
    federal Securities Exchange Act, which gives federal district courts
    exclusive jurisdiction over claims raised under its substantive provisions.
    At the same time, there is a well-established exception that,
    notwithstanding § 27's grant of exclusivity, allows state courts to hear
    affirmative defenses based on the Securities Exchange Act. E.g., Sherry v.
    Diercks, 
    628 P.2d 1336
    , 1339 (Wash. App. 1981); see also 69 Am. Jur. 2d
    Securities Regulation—Federal § 954. This exception is based in part on
    the fact that an anticipated defense based on the Securities Exchange Act
    will not support federal subject matter jurisdiction. 69 Am. Jur. 2d
    Securities Regulation—Federal § 954. In this case, Bank brought two state
    law claims that would not, in and of themselves, have supported federal
    jurisdiction. The fact that Borrower has raised a defense that invokes
    federal jurisdiction does not affect this court’s jurisdiction over the case or
    its ability to adjudicate the claim.
    Borrower’s claim that her loan agreement with Bank is illegal and
    void is based on Bank’s alleged violations of federal statutes and
    regulations governing what are known as margin or purpose loans. 12 CFR
    part 221 (known as Regulation U); see generally Annot., What Constitutes
    Violation of Margin Requirements for Banks under § 7 of Securities
    Exchange Act of 1934 (15 U.A.C.A. § 78g) and Regulation U Promulgated
    Thereunder (
    12 CFR §§ 221.1
     et Seq.), 
    34 A.L.R. Fed. 32
    , at § 2 (1977,
    Supp. 2004). These statutes apply only in narrow circumstances.
    Specifically, Regulation U applies if and only if the “bank loans [were]
    collateralized by stock where the proceeds are used for the purpose of
    purchasing or carrying margin securities . . . .’”People’s Nat. Bank of New
    Jersey v. Fowler, 
    372 A.2d 1096
    , 1101 n.5 (N.J. 1977) (citing 
    12 CFR § 221.1
    (a)). Margin securities or margin stocks are defined as any equity
    security that is a stock registered on a national securities exchange. 
    12 CFR § 221.3
    (v). Such loans are required by statute not to exceed the maximum
    loan value of the collateral. 15 U.S.C. § 78g. Presently, that maximum
    value is 50% of the stock’s current market value at the time of the loan. 
    12 CFR § 221.4
    . The main purpose of these regulations is to control stock
    market speculation and regulate by limiting the amount that banks can loan
    based on stock collateral that is used to leverage itself or further stock
    purchases. Fowler, 372 A.2d at 1100–01. It was not, as Borrower infers, to
    protect borrower–investors. Stonehill v. Security Nat. Bank, 
    68 F.R.D. 24
    ,
    31 (S.D.N.Y. 1975).
    Before the court can examine the substance of Borrower’s defense,
    there is a final threshold question concerning Borrower’s right to raise
    Regulation U as a defense and whether she has a private right of action.
    The question is one of apparent first impression for the Vermont courts, but
    there is a great deal of guidance from the Second Circuit and the
    neighboring jurisdiction of New York. Traditionally, federal courts found
    an implied right of action in § 7 of the Securities Exchange Act of 1934.
    See generally Annot., Civil Liability of Banks for Violation of Margin
    Requirements of § 7 of Securities Exchange Act of 1934 (15 U.S.C.A. §
    78g) and Regulation U Promulgated Thereunder (12 Cfr §§ 221.1 et Seq.),
    
    34 A.L.R. Fed. 542
     (1977, Supp. 2004) (collecting implied right cases). In
    the 1980s, this approach shifted and reversed as the United States Supreme
    Court tightened the guidelines to determine the existence of an implied
    private right of action and Congress amended the Securities Exchange Act
    to make borrowers as well as banks liable for margin violations under
    Regulation X. The leading case under this revised approach comes from
    the Second Circuit Court of Appeals. Bennett v United States Trust Co. of
    New York, 770 F2d 308, 311–13 (2d Cir. 1985). The legal effect of
    Bennett was a metaphorical opening of the gates as cases began to pour in
    restricting the right of borrowers to bring private actions under § 7.
    Berliner Handels–Und Frankfurter Bank, New York Branch v. Coppola,
    
    626 N.Y.S. 2d 188
    , 189 (N.Y. App. Div. 1995); Banque Indosuez v.
    Pandeff, 
    603 N.Y.S.2d 300
    , 303 (N.Y. App. Div. 1995) (collecting cases
    from federal circuits). The Banque court even went as far as to say: “In
    accordance with the unanimous view of the Federal circuit courts that have
    considered the issue, defendant lacks the standing to assert such a claim
    since section 7 (15 U.S.C. § 78g) does not afford a private right of action
    for a violation of the margin rules.” Id. Commentators have similarly
    picked up the drum beat of Bennett. See, e.g., R. Karmel, Mutual Funds,
    Pension Funds, Hedge Funds and Stockmarket Volatility—What
    Regulation by the Securities and Exchange Commission Is Appropriate?,
    
    80 Notre Dame L. Rev. 909
    , 937–38 (2005) (noting that since 1984 even
    the Federal Reserve Board has moved away from enforcing margin rates);
    B. Black & J. Gross, Making It Up As They Go Along: The Role of Law in
    Securities Arbitration, 
    23 Cardozo L. Rev. 991
    , 1041 (2002) (“Accordingly,
    it has long been settled that a customer has no private right of action for
    damages if the broker permits the account to be out of compliance with the
    margin regulations.”).
    What is perhaps the most persuasive about Bennett is that even
    when courts disagree with its direct holdings, they have still applied its
    underlying rationale to find that borrowers lack a private right of action
    under § 7. See, e.g., Cohen v. Citibank, N.A., 
    954 F. Supp. 621
    , 626 n.3
    (S.D.N.Y. 1996) (distinguishing plaintiff’s case brought under § 29b of the
    Securities Exchange Act from the holding of Bennett). As the court in
    Cohen reasoned,
    [I]n order to establish a violation under Section 29(b), a plaintiff
    must “show that (1) the contract involved a prohibited transaction,
    (2) he is in contractual privity with the defendant, and (3) he is in
    the class of persons the [1934] Act was designed to protect.”
    . . . Additionally, plaintiff, an individual borrower, is not in
    the class of persons the 1934 Act was designed to protect and thus
    fails to meet the third prong necessary to assert her Section 29(b)
    claim. See Bassler [v. Central National Bank, 
    715 F.2d 308
    ,] 310–
    11 [(7th Cir.1983)] (finding that the overriding purpose of margin
    regulations is not to protect any individual, but to safeguard the
    integrity of the markets and the nation's financial health) (holding
    that Congress did not intend “to confer a right of action upon
    investment borrowers as against investment lenders.”); Bennett,
    770 F.2d at 312 (“Section 7 was clearly not passed for the especial
    benefit of individual investors.”) Accordingly, plaintiff's first claim
    is dismissed.
    
    954 F. Supp. at 626
    . Since Bennett and its line of cases, no court has held
    that a private right of action exists under § 7 or its brethren. Given this fact
    and more importantly the fundamental reasoning this shift represents,
    Borrower simply does not have a private right of action under Regulation
    U. Therefore, her defense of illegality and void agreement is unenforceable
    as a matter of law.
    As this argument was Borrower’s only defense to Bank’s motion for
    summary judgment on the issue of liability, summary judgment is
    appropriate in Bank’s favor. Borrower has not produced any further
    evidence that disproves or modifies her liability on the promissory note.
    Notwithstanding this conclusion, the question of damages remains in
    dispute and, depending on the merits and validity of Borrower’s
    counterclaims, the question of whether Borrower will owe Bank or vice
    versa in a final reckoning remains a live issue. For the meantime, Bank is
    entitled to summary judgment as a matter of law on the issue of liability on
    the promissory note.
    Promissory Estoppel
    Bank seeks to eliminate Borrower’s next claim of promissory
    estoppel based on the existence of several agreements that define the
    relationship and establish the duties and liabilities of each. To the extent
    that there are valid agreements governing the relationship, promissory
    estoppel is inappropriate. LoPresti v. Rutland Reg’l Health Servs., 
    2004 VT 105
    , ¶ 47. Borrower argues that this claim is merely an alternative
    theory of recovery if the court should find any or all of the agreements void
    as a matter of law. As Borrower’s defense of illegality and void agreement
    based on Regulation U fails as a matter of law, Bank is entitled to summary
    judgment in its favor on this issue as well. Since there is a valid agreement
    between the parties, promissory estoppel is inappropriate.
    Fraudulent Misrepresentation
    Bank moves for summary judgment on Borrower’s fraudulent
    misrepresentation claims. These claims are based on the statements made
    by Stratevest employees to Borrower during the 2000–01 period when they
    were soliciting her business. Borrower now claims that in light of their
    failure to maintain the value of her account, these statements amount to
    misrepresentation’s of Stratevest’s ability, services, and expertise. The
    court will look at each standard separately and then at the consumer fraud
    ramifications of each.
    The standard for fraudulent (intentional) misrepresentation is:
    An action for fraud and deceit will lie upon an intentional
    misrepresentation of existing fact, affecting the essence of the
    transaction, so long as the misrepresentation was false when made
    and known to be false by the maker, was not open to the defrauded
    party's knowledge, and was relied on by the defrauded party to his
    damage.
    Union Bank v. Jones, 
    138 Vt. 115
    , 121 (1980), quoted in Silva v. Stevens,
    
    156 Vt. 94
    , 102 (1991). None of the facts in this case show that Stratevest
    or its employees made intentionally false statements to Borrower during the
    solicitation phase of their relationship.
    The evidence shows that Stratevest worked very hard to get
    Borrower to move her assets to Stratevest. The company through its
    employees made statements to her that 1) spoke of the quality of
    Stratevest’s services and 2) its intent to help Borrower increase her assets.
    The bulk of these statements are generic and promise nothing specific. The
    subsequent evidence does not show an intent on Stratevest’s part to mislead
    Borrower about the nature of their investment services. In this sense, they
    simply do not fit the definition of fraudulent misrepresentation. Silva, 156
    Vt. at 103 (“Fraudulent [misrepresentation] involves concealment of facts
    by one with knowledge, or the means of knowledge, and a duty to disclose,
    coupled with an intention to mislead or defraud.”); see also Repucci v. Lake
    Champagne Campground, Inc., 
    251 F. Supp. 2d 1235
    , 1238–39 (D.Vt.
    2002).
    None of the facts suggest that Stratevest wrongly presented itself as
    an investment firm who in reality knew that it was not capable of providing
    such services to Borrower. Stratevest offered to work in Borrower’s best
    interest, and there is no evidence that it failed to do so in its investment
    planning work. Likewise, Stratevest’s employees statements about their
    expertise did not allege anything that they were not. That is the statements
    did not portray the employees as having licenses, special certifications, or
    any particular qualification that they did not actually have. Cf. Marbury
    Management, Inc. v. Kohn, 
    629 F.2d 705
    , 707, 710 (2d Cir. 1980)
    (affirming in general language the lower court’s imposition of liability on
    an employee who represented himself as a fully licensed and registered
    representative of a brokerage house when in fact he was a trainee
    unauthorized to act); see also Hoffman v. TD Waterhouse Investor
    Services, Inc., 
    148 F. Supp. 2d 289
    , 291 n.3 (S.D.N.Y. 2001) (noting that
    any broader interpretation of Marbury is misleading as it must be read
    within the context of federal rule 10-b claims of value); Laub v. Faessel,
    
    745 N.Y.S.2d 534
    , 537 (N.Y. App. Div. 2002) (noting that reliance on
    Marbury’s general liability language is misplaced in common law fraud
    claims).
    The Stratevest employees used only general terminology to describe
    themselves and their services: “your professional money manager;” “loan
    professional;” and a “one-stop set of professionals and experts to insure
    your financial needs are met and exceeded.” Borrower’s argument is that
    these statements are necessarily false because her expert says that the
    employees actions and knowledge fall below the standard for experts. But
    this is not enough for fraudulent misrepresentation as it goes to the
    performance of the employees and not their status. Stratevest and its
    employees did not represent themselves or their services as something they
    were not. While Borrower may be disappointed in the difference between
    Stratevest’s promise and its latter performance, there is no intentional
    misrepresentation that rises to an actionable level. What is particularly
    damning to Borrower’s fraudulent misrepresentation claim is that much of
    the losses she alleges to have sustained came from later fluctuations in
    Nortel stock prices. These were facts unknowable to either party when they
    made their agreements in 2001. Therefore, Bank is entitled to summary
    judgment on Borrower’s fraudulent misrepresentation claims.
    Negligent Misrepresentation
    One question that lingers unanswered in Borrower’s complaint is
    what service Stratevest provided instead of what it promised. Borrower’s
    central complaint against Bank and Stratevest is that they mismanaged the
    portfolio to debt relationship by choosing not to sell or convert more of
    Borrower’s Nortel shares in June 2001. Nowhere in the facts does
    Borrower show evidence that Stratevest failed to monitor Nortel’s stock
    position or provide a quantifiably substandard investment service that
    would qualify as a different service than the one promised. To be perfectly
    clear, Stratevest promised Borrower an investment management program
    that would monitor the Nortel stock and the rest of her portfolio. From the
    available evidence, that is exactly what Stratevest did. Moreover, the
    distinction that Borrower sets up between a promised service and the
    performance of that service confuses contractual obligations with factual
    representations. Howard v. Usiak, 
    172 Vt. 227
    , 231–32 (2001). As with
    the Howard case, Borrower’s theory in this area is so broad as to subsume
    any contractual relationship where a customer does not receive the exact
    service that she was promised into the realm of negligent misrepresentation
    and consumer fraud.
    Borrower’s further claims concerning Stratevest’s “representations”
    and “inducements” fail to make out a case for negligent misrepresentation.
    Vermont has adopted the Restatement (Second) of Torts’s definition of
    negligent misrepresentation. Hedges v. Durrance, 
    2003 VT 63
    , ¶ 10
    (mem.). This definition states that:
    One who, in the course of his business, profession or employment,
    or in any other transaction in which he has a pecuniary interest,
    supplies false information for the guidance of others in their
    business transactions, is subject to liability for pecuniary loss
    caused to them by their justifiable reliance upon the information, if
    he fails to exercise reasonable care or competence in obtaining or
    communicating the information.
    Restatement (Second) of Torts § 552(1). The key word in this definition is
    “information.” All of the alleged misrepresentations that Borrower points
    out in her brief are either broad statements of “expertise” or promises to
    provide future services. As with fraudulent misrepresentation, Borrower
    conflates future performance with these past statements. The evidence does
    not show that Bank or Stratevest knew or should have known that
    Borrower’s investments would continue to fail when they promised to care
    for her investments. While Borrower’s evidence creates an inference that
    Stratevest should have chosen differently, that goes to the quality of
    Stratevest’s service. It does not show that Stratevest misrepresented its
    general services as investment and loan providers.
    Stratevest’s statements do not create an inference that Stratevest
    guaranteed a particular outcome to Borrower. Broad statements such as
    “[we] will insure that your financial needs are met and exceeded” do not
    create a responsibility to guarantee outcomes when both parties know that
    the investments at stake are subject to fluctuations and contingencies.
    Opinions can be considered “information” under § 552 but only in limited
    circumstances where an expert is making a reasoned and intelligent
    judgment on a set of discrete facts. Restatement (Second) of Torts § 552
    cmt. e (noting that opinions considered “information”must be based on
    expert knowledge and careful consideration of the underlying facts); see
    also Howard, 171 Vt. at 232 n. 1 (“Even if plaintiff could base a negligent
    misrepresentation claim on a showing that defendant had no intention of
    fulfilling a promise to perform, he cannot establish defendant's intent solely
    by proof of nonperformance of the promise.”). Thus, Borrower’s negligent
    representation claims must fail for lack of any “information” upon which
    Stratevest or Bank could have made misrepresentations.
    Notwithstanding these shortcomings, there is a kernel to Borrower’s
    negligent misrepresentation argument in the question of what service
    Stratevest had to offer for margin loan financing. Borrower claims that
    Stratevest left much of the loan-to-value planning to employees of the Bank
    who merely monitored her loan for the Bank and did not participate in her
    financial planning.2 In this respect, Borrower raises an issue of material
    2
    Borrower’s evidence shows that Stratevest employees Sandy Kidwell
    and Matthew Malaney lacked even a basic understanding of loan-to-value
    calculations or its relevance to Borrower’s account. As a corporate partner of
    Bank, Stratevest appears for the purpose of summary judgment to have been a
    servant of two masters. In contrast to Borrower’s previous relationship with
    Merrill Lynch where all services went through one office and a single employee
    fact. Stratevest may have behaved as it promised on the investment end of
    its business, but its alleged lack of knowledge about loan-to-value ratios
    and expertise in monitoring and planning for these contingencies create an
    issue about their ability to provide Borrower with complete financial
    planning and “expert” advice in this area. If Stratevest induced Borrower to
    move her assets based, at least in part, on their ability to manage her assets
    and if part of that management included balancing her margin loans, which
    were secured by her investments, then there is a material question whether
    Stratevest was truly qualified and an “expert” in this area as they portrayed
    themselves to be. Limoge v. People’s Trust Co., 
    168 Vt. 265
    , 267–68
    (1998).
    What distinguishes this claim of misrepresentation from Borrower’s
    previous claims is that rather than being based on a promise of future
    performance, the misrepresentation is a specific service that Stratevest did
    not allegedly provide. According to Borrower, Stratevest knew or should
    have known that Borrower’s portfolio included a rather large line of credit
    and would require sophisticated loan-to-value management. This, she
    argues, is a part of a competent, comprehensive investment management
    program. Stratevest’s failure to provide this to her, presumably as Merrill
    Lynch had done, represents a misrepresentation of what Stratevest offered.
    Stratevest counters with evidence that it provided the type of loan-to-value
    service required of it required, but this merely disputes, rather than refutes,
    Borrower’s evidence. This makes summary judgment inappropriate on the
    who dealt with Borrower, Stratevest and Bank were originally bifurcated entities
    with multiple employees who each carried only specific knowledge of their area.
    Thus instead of providing sophisticated loan management, Bank and Stratevest
    appear to have provided services that may have belied Stratevest’s initial
    description.
    issue of negligent misrepresentation for this specific question.
    Consumer Fraud
    Borrower makes two separate claims for consumer fraud based on
    representations and inducements that she claims Stratevest and its
    employees made that caused her to move her assets from Merrill Lynch.
    The first claim of consumer fraud is based on what Borrower alleges is the
    difference between the services Stratevest promised and what it actually
    provided. In her complaint, Borrower claims that Stratevest through its
    employees promised to “relieve [Borrower] of the day to day concern over
    the movement of Nortel” and “actively monitor and act on Nortel
    positions.” Borrower argues that these “promises” were not bona fide in
    the sense that they described a quality of service that she did not receive.
    This argument is founded upon the Vermont Attorney General’s Rule CF
    103, which was promulgated to further define unfair acts and deceptive
    practices. 9 V.S.A. § 2453(c).
    Rule CF 103 reads in its relevant section:
    (a) A solicitation is not bona fide when the seller or solicitor uses a
    statement or illustration in any advertisement which would create
    in the mind of a reasonable consumer a false impression of the
    grade, quality, quantity, make, value, model year, size, color,
    usability or origin of the goods or services offered or which
    otherwise misrepresents the goods or services in such a manner
    that, on subsequent disclosure or discovery of the true facts, the
    consumer may be switched from the advertised goods or services
    to other goods or services.
    This describes the practice known as “bait and switch” where one type of
    good or service is promised and a lesser equivalent is delivered. E.g.,
    Winey v. William E. Dailey, Inc., 
    161 Vt. 129
    , 136 (1993) (describing “the
    classic bait-and-switch technique by which a seller induces consumer
    interest with an attractive offer and switches to other merchandise or terms,
    considerably less advantageous to the consumer.”). Here, as in the
    fraudulent misrepresentation analysis, the facts do not show such a “bait
    and switch” situation. Stratevest offered investor services, and it provided
    investor services. Notwithstanding Borrower’s surviving claim of
    negligent misrepresentation on the loan-to-value service, Stratevest did not
    offer Borrower a general investment service that differed fundamentally
    from what it eventually delivered. See Winey, 161 Vt. at 136–37 (noting
    that 9 V.S.A. § 2457 should be read narrowly in analyzing contract
    formation). Therefore, Bank is entitled to summary judgment on
    Borrower’s “bait and switch” consumer fraud claims.
    The sole remaining claim mirrors Borrower’s negligent
    representation argument. That is, she argues that Stratevest’s self-described
    full service investment management did not include long-term, competent
    loan-to-value management. As with the misrepresentation arguments, the
    difference between this claim and the “bait and switch” arguments are
    critical. Unlike the other, more generalized claims, the argument here is
    cogent and raises issues of material fact. Bank characterizes Stratevest’s
    services as satisfying its promises. It says that its March and June sales of
    Borrower’s stock were required by the terms of the loan and the plunging
    market. But Borrower’s expert and other evidence suggest that the terms of
    Bank’s loan and the coordination with the investment decisions failed to
    meet the level of investment strategy and long-term planning that Stratevest
    used (and uses) to characterize its service, which initially induced Borrower
    to shift her assets to Stratevest.
    As the court has noted, Borrower’s characterizations do suggest a
    negligent misrepresentations. These alleged misrepresentations, if proven
    true, rise to the level of consumer fraud violations. 9 V.S.A. § 2453; Silva,
    156 Vt. at 102. There is a reasonable inference that Stratevest knew or
    should have known that a normal brokerage house would be able to offer
    different services—taking a more long-term view on a margin loan or
    planning for further stock share growth in its plans to sell or retain it—than
    what it could and that the investor would have no way of knowing this.
    Stratevest, by its bifurcated nature, could only offer a bank/investment
    hybrid that may have had more restrictive features and less cooperation. If
    so, then this and this alone represents a consumer fraud violation.
    Stratevest may have made negligent misrepresentations about its loan and
    investment services, which induced Borrower to switch her assets and lose
    them in the process. Summary judgment on this particular claim is
    inappropriate at this time.
    Fiduciary Duty Before 2001
    Borrower argues that Stratevest had a fiduciary duty to her based on
    their 1998 custody account agreement. She bases this argument on 1) the
    agreement she had with Stratevest; 2) the informal counsel and advice
    Stratevest employees gave her; 3) the fact that her sister worked for
    Stratevest; and 4) her reliance on the informal advice. The facts at this
    point in the case and show a clear picture of what the parties relationship
    was prior to 2001 and what actions either side made. In this respect, the
    record demonstrates that this issue is ripe for summary judgment. Cf.
    Ascension Tech. Corp. v. McDonald Invs., Inc., 
    327 F. Supp. 2d 271
    , 277
    (D.Vt. 2003) (refusing summary judgment where the nature and details of
    the parties relationship had not been developed for the purpose of
    establishing or disproving a fiduciary duty).
    The evidence is that the 1998 agreement with Stratevest was limited
    to the custody account and was non-discretionary. This meant that the firm
    exercised only limited control over Borrower’s investments and provided
    no formal planning or maintenance. Borrower remained in charge of her
    investments, and Stratevest was bound to seek her approval for all
    transactions. The intent of the relationship was to allow Stratevest to hold
    the stock shares but not to give it power or discretion over those assets—in
    sharp contrast to the parties relationship under the 2001 agreements. This
    relationship does not in and of itself create any additional fiduciary duty
    beyond the terms of the agreement. See McGee v. Vermont Fed. Bank,
    FSB, 
    169 Vt. 529
    , 530 (1999) (mem.) (suggesting that a fiduciary
    relationship is dependent upon a party actively cultivating reliance in the
    other).
    Rather, Borrower’s central argument on this issue is about the
    informal advice Stratevest gave her during this time and how much she
    claims to have relied on it. Stratevest’s advice to Borrower began with
    standard investment recommendations that were given as part of the firm’s
    communication with client when it sought her approval for stock
    transactions. This advice changed as Stratevest employees and Borrower
    got to know one another and Borrower lost her broker at Merrill Lynch.
    The advice at this point breaks down into two categories: advice from the
    employee to Borrower about present investment decisions and suggestions
    about how Stratevest could serve Borrower’s over-all needs better if
    Borrower shifted her portfolio over. The first, while it may at times have
    exceeded the literal terms of Borrower’s 1998 agreement, does not rise
    above the level of a normal investor–client relationship. The facts do show
    Borrower’s growing reliance on the firm as investment advisors, but this
    relationship did not generate any excessive reliance or alter the relationship
    such that an additional fiduciary duty arose. McGee, 169 Vt. at 530 (noting
    that a fiduciary duty requires the relationship “to ripen into one in which
    the [clients] were dependent on, and reposed trust and confidence in, the
    Bank in the conduct of its affairs.”). When the relationship did alter, the
    parties drew up a new agreement that expanded Stratevest’s responsibility
    and vest greater power in them. Thus, as a matter of law, Stratevest had no
    particular fiduciary duty stemming from its 1998 agreement with Borrower.
    Fiduciary Duty After 2001and an Implied Duty of Care
    Borrower’s claims for a breach of fiduciary duty is based on her
    2001 agreements with Stratevest. Under these agreements, the parties
    established a discretionary account that vested greater power and discretion
    in the hands of Stratevest. Borrower now claims that these obligations
    amounted to a fiduciary duty that Stratevest breached when it failed to take
    reasonable care of her investments, which caused their loss. This argument
    is a question of duty and breach under the parties’ contract and does not
    establish a separate claim. Breslauer v. Fayston Sch. Dist., 
    163 Vt. 416
    ,
    422 (1995). Borrower is free to argue that her 2001 agreements must be
    interpreted in such a way that they vested in Stratevest a high duty of care
    towards Borrower’s investments, but this does not create a separate claim;
    it remains a breach of contract issue. 
    Id.
     As such, Borrower’s claim must
    be dismissed as repetitive and a part of her breach of contract claim.
    Implied Duty of Care
    Along with every contract there is an implied duty to perform “with
    care, skill, reasonable expedience and faithfulness.” S. Burlington Sch.
    Dist. v. Calcanei-Frazier-Zajchowski, 
    138 Vt. 33
    , 44 (1980). This is not a
    tort claim but another breach of contract claim similar to the breach of good
    faith and fair dealing. These claims are allowable as separate contract
    claims so long as the facts support their existence. In support of this claim,
    Borrower’s evidence shows that Stratevest may not have properly
    communicated with Borrower at critical points in their relationship or have
    made proper long-term decisions about stock investment and
    diversification. To the extent that these claims demonstrate an alleged
    failure by Stratevest to perform its investment monitoring duties under the
    2001 agreements with care and skill, summary judgment is inappropriate
    for this claim.
    9A V.S.A. § 9–207
    Borrower’s next counterclaim is that Bank had a duty to preserve the
    value of her Nortel stock under the U.C.C. provisions for secured
    transactions, specifically § 9–207. Bank challenges this claim on the basis
    that the purpose and provisions of § 9–207 do not create a general duty in
    the secured party to maintain the exact value of a volatile collateral. For the
    purposes of this claim, Bank’s status would be as a secured party. 9A
    V.S.A. § 9–102(a)(75). Borrower’s argument relies upon language in the
    section that reads: “a secured party shall use reasonable care in the custody
    and preservation of collateral in the secured party’s possession. In the case
    of chattel paper or an instrument, reasonable care includes taking necessary
    steps to preserve rights against prior parties unless otherwise agreed.” 9A
    V.S.A. § 9–207(a).
    As the official comment to § 9–207 notes this obligation comes from
    an older common law duty of care. 9A V.S.A. § 9–207, cmt. 2. The
    comment cites to §§ 17 and 18 of the Restatement, Security for further
    definition. Id. The first of these two sections refers strictly to maintenance
    of physical care over chattel such as a horse or a piece of jewelry.
    Restatement, Security § 17, cmt. a. As such it is inapposite in the present
    case. The second, § 18, has been held to apply to stock and other equity
    investments. E.g., Layne v. Bank One, Ky., N.A., 
    395 F.3d 271
    , 276 (6th
    Cir. 2005). Like § 17 though, § 18 is limited in its scope of application.
    The comment to the section notes that the secured party “is not liable for a
    decline in the value of pledged instruments, even if timely action could
    have prevented such decline.” Restatement, Security § 18, cmt. a.
    As such, several courts have held that § 9–207 does not create a duty
    of care for secured parties that holds them responsible for a decline in
    market value of securities. E.g., Layne, 
    395 F.3d at
    276–77 (collecting
    cases); Solfanelli v. Corestates Bank, N.A., 
    203 F.3d 197
    , 201 (3d Cir.
    2000). There are exceptions to this, according to the nature of individual
    agreements. Layne notes that some courts have held secured parties liable
    under § 9–207 where the securities held were convertible debentures (a
    bond or instrument that the holder may change into some other security).
    Layne, 
    395 F.3d at
    277 n.7. But in each of those cases, the duty attached
    because “the losses occasioned by the secured creditor’s failure to convert
    the debentures were clearly foreseeable, because the creditors had specific
    knowledge of an event that would materially affect the value of the
    securities.” 
    Id.
     (quoting approvingly from the lower court opinion).
    In a similar vein, Borrower cites to a class of case that hold a secured
    party responsible for losses under § 9–207 when a loan is over-
    collateralized an Borrower requests that the collateral be redeemed. Id. at
    278–79; Solfanelli, 
    203 F.3d at 201
    . The leading case that Borrower cites
    is FDIC v. Caliendo. 
    802 F.Supp. 575
    , 583–84 (D.N.H.1992). In that case,
    the court found that the lender might have had a duty to protect the value of
    stock shares so long as the original value exceeded the amount of the loan
    and the borrower had requested liquidation. 
    Id. at 584
    . The court
    emphasized the need to establish over-collateralization and the request for
    liquidation as a necessary precursors to any § 9–207 duty. Id. (“Whether
    the loan is over-collateralized is a genuine issue of material fact that must
    be known with complete certainty before the court may impose the duty to
    preserve the value of collateral upon the plaintiff FDIC.”); Solfnelli, 
    203 F.3d at 201
     (emphasizing the need for the borrower to request
    redeemption).
    While the facts of this case arguably show—at least for the purposes
    of summary judgment—that Borrower’s collateral securities may have
    exceeded the value of her loan at the time the line of credit was extended,
    they also show quite clearly that Borrower did not request liquidation.
    Borrower brushes over this element in her argument by arguing that she put
    her total faith in the judgment of Stratevest, but this does not satisfy the
    critical feature of the Caliendo exception. As the court in that case noted,
    its imposition of this duty was a balanced result of fairness and equity. 
    802 F. Supp. at 585
    . The court applied the exception because of the nature of
    the collateral, specifically that the original value of the collateral exceeded
    the value of loan. 
    Id. at 583
    . This meant that some of the collateral did not
    belong to the lender, and the lender had a duty to protect this excess so long
    as it was within its control and the lender made his interests clearly known.
    
    Id.
    Caliendo speaks of a “hesitant[cy] to place the [secured party] in the
    position of an investment advisor or insurer of the securities pledged.” 
    Id.
    It only does so because the lender holding the excess collateral is
    controlling something beyond the scope of its right under article 9. It must,
    therefore, consider the rights of the borrower in its decisions and
    monitoring of the collateral so that the borrower’s rights are preserved.
    Without this additional right, the borrower’s interest is no greater than the
    lender’s, and their right to the collateral is equal. In such a situation, § 9–
    207 will not impose additional duties on the lender. While Stratevest may
    have been Borrower’s investment advisor, Bank was her lender and § 9–
    207 attaches only to the latter. By ignoring this necessary portion of the
    exception, Borrower is essentially arguing to expand § 9–207 to apply
    beyond the realm of secured transactions and into their relationship
    between Bank and Borrower as investment advisor and advisee. This is a
    very different argument than Caliendo and is not supported by any legal
    precedent.
    Moreover, this argument confuses the status of the parties under a §
    9–207 claim. As a secured party, Bank did not have inherent investment
    advisory duties—those were separate contractual obligations and should not
    be considered when evaluating its duties as a secured party under article 9.
    Instead, it had access to the stock shares as secured collateral to a loan and
    a limited duty to care for the stocks that had more to do with keeping
    physical control than maintaining value. Section 9–207 does not create an
    inherent duties in a secured party to monitor the value of securities or
    similar volatile collateral. It does not go to relationships that a borrower
    and lender may have outside the secured transaction. In Caliendo-type
    situations, the secured party has a duty to protect value, but this is due to
    the nature of the collateral and the rights that attach to it. Caliendo, 
    802 F. Supp. at 583
     (discussing the reasoning of Fidelity Bank & Trust Co. v.
    Production Metals Corp., 
    366 F.Supp. 613
     (E.D.Pa.1973)). That is not the
    case here and Borrowers arguments provide no compelling reason to
    expand the law beyond it.
    Finally, Borrower’s argument is not really about Bank’s care, or lack
    thereof, of the Nortel shares, but Stratevests’ failure to properly maintain
    her account so that her overall stock shares (and their potential for future
    income) were not completely sacrificed for a hasty sale. This has nothing
    to do with the Bank’s role and duty as a secured lender under article 9 of
    the UCC. Rather it appears to be a restatement of Borrower’s more
    straightforward contract and fiduciary claims. Therefore, Borrower’s
    counterclaim under 9A V.S.A. § 9–207 is dismissed.
    Based on the foregoing, Plaintiff Bank’s motion for summary
    judgment is Granted in part and Denied in part.
    Dated at Burlington, Vermont________________, 2005.
    ______________________________
    Richard W. Norton, Judge