Kumar v. Gate Gourmet, Inc. ( 2014 )


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    IN THE SUPREME COURT OF THE STATE OF WASHINGTON
    JAMES KUMAR, RANVEER SINGH,                        NO. 88062-0
    ASEGEDEW GEFE, ABBAS KOSYMOV,
    individuals, on behalf of themselves and all       ENBANC
    others similarly situated,
    Appellants,    Filed    MAY 2 2 2014
    v.
    GATE GOURMET, INC., a Delaware
    Corporation,
    Respondent.
    GORDON McCLOUD, I.-Appellants James Kumar, Ranveer Singh,
    Asegedew Gefe, and Abbas Kosymov brought a class action lawsuit against their
    employer, Gate Gourmet Inc., alleging two common law torts and two violations of
    Washington's Law Against Discrimination (the WLAD), chapter 49.60 RCW. The
    lawsuit stems from Gate Gourmet's employee meal policy, which bars employees
    from bringing in their own food for lunch (for security reasons), leaving only
    employer-provided food for the employees to eat. According to the plaintiffs, the
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    policy forces them to work without food or eat food that violates their religious
    beliefs. The trial court dismissed the lawsuit in its entirety, finding that the WLAD
    contains no requirement that employers make reasonable accommodations for their
    employees' religious practices. We granted direct review and now reverse.
    The plaintiffs in this action (the employees) work near SeaTac airport for the
    defendant, Gate Gourmet, preparing meals for service on trains and airplanes. Due
    to security concerns, the employees can neither bring food with them to work nor
    leave the premises to obtain food during their 30-minute lunch break. Instead, Gate
    Gourmet provides meals for employees to consume during their break. These meals
    ostensibly consist of one vegetarian and one meat-based main dish. The employees
    allege, however, that Gate Gourmet uses animal by-products in the "vegetarian"
    option.    Clerk's Papers (CP) at 14.       They also allege that they informed Gate
    Gourmet that their various religious beliefs prohibited them from eating the beef-
    pork meatballs the company served, that Gate Gourmet responded by temporarily
    switching to turkey meatballs, that the company later switched back to the beef-pork
    1
    The trial court dismissed for failure to state a claim. For purposes of this analysis,
    therefore, we assume the truth of the plaintiffs' allegations. Cutler v. Phillips Petroleum
    Co., 
    124 Wn.2d 749
    , 755, 
    881 P.2d 216
     (1994) (when reviewing a trial court's dismissal
    for failure to state a claim, the appellate court presumes the truth of the plaintiffs
    allegations).
    -2-
    '
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    mixture without notifying the employees, and that it now refuses to alter the
    employee meals. Finally, the complaint alleges harm. It claims that the employees
    "caused the plaintiffs ... harm by deliberately refusing to accommodate their
    religious and moral beliefs." 
    Id.
     In particular, the complaint alleges that Gate
    Gourmet's alleged deception caused "putative class members [to] unknowingly
    eat[] food forbidden by their beliefs," CP at 19, and that class members "have faced
    the choice of eating food forbidden by their sincerely held beliefs or not eating, have
    suffered offensive touching due to their contact with food prohibited by their beliefs,
    and have suffered distress as a result." CP at 22.
    The employees brought a class action lawsuit alleging that Gate Gourmet's
    knowing refusal to label and "adapt[] its menu to accommodate the tenets of [their]
    beliefs and religions" violated the WLAD. CP at 21. This allegation is based on
    two distinct theories: (1) that Gate Gourmet's meal policy constituted a failure to
    reasonably accommodate the employees' religious practices and (2) that the meal
    policy has a disparate impact on employees who adhere to certain religions. The
    employees' complaint also states claims for the common law torts of battery and
    negligent infliction of emotional distress. 2
    2
    It does not state any claims under Title VII of the Civil Rights Act of 1964 but
    reserves the employees' right to do so in the future. Pub. L. 88-352, 
    78 Stat. 241
    , 255
    (1964); 42 U.S.C. § 2000e-2(a).
    -3-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    The trial court granted in full Gate Gourmet's CR 12(b)(6) motion to dismiss
    the complaint. CP at 118-20. It concluded that under Short v. Battle Ground School
    District, 
    169 Wn. App. 188
    , 
    279 P.3d 902
     (2012), the WLAD provides no cause of
    action for failure to reasonably accommodate religious practices. CP at 119. The
    order of dismissal contains no discussion of the disparate impact, battery, or
    negligence claims; in fact, the CR 12(b)(6) motion contains no discussion of the
    disparate impact claim. 
    Id.
     The employees sought and obtained direct review by
    this court.
    ANALYSIS
    STANDARD OF REVIEW
    All of the issues presented in this case are reviewed de novo. 3 "Under CR
    12(b)(6) a plaintiff states a claim upon which relief can be granted if it is possible
    that facts could be established" that would support relief. McCurry v. Chevy Chase
    Bank, FSB, 
    169 Wn.2d 96
    , 101, 
    23 P.3d 861
     (2010).
    1. Does the WLAD require covered employers to make reasonable
    accommodations for their employees ' religious practices?
    a. The WLAD creates a private cause of action for employment
    discrimination on the basis of religion
    3McKee   v. AT&T Corp., 
    164 Wn.2d 372
    , 387, 
    191 P.3d 845
     (2008) (legal
    conclusions are reviewed de novo); Kinney v. Cook, 
    159 Wn.2d 837
    , 842, 
    154 P.3d 206
    (2001) (trial court's ruling to dismiss a claim under CR 12(b)(6) is reviewed de novo (citing
    Tenore v. AT&T Wireless Servs., 
    136 Wn.2d 322
    , 329-30, 
    962 P.2d 104
     (1998))).
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    Kumar v. Gate Gourmet, Inc., No. 88062-0
    As originally enacted in 1949, the WLAD prohibited employers from
    discriminating on the basis of"race, creed, color, or national origin." LAWS OF 1949,
    ch. 183, § 7. Today, it prohibits discrimination on the basis of those traits as well as
    "sex, marital status, sexual orientation ... honorably discharged veteran or military
    status, or the presence of any sensory, mental or physical disability or the use of a
    trained dog guide or service animal by a person with a disability."                      RCW
    49.60.180(1). Washington courts have long equated the term "creed" in the WLAD
    with the term "religion" in Title VII of the Civil Rights Act of 1964 (Title VII). 4 The
    parties agree that the term "creed" in the WLAD refers to religious belief.
    Since its enactment, the WLAD has been administered by the Washington
    Human Rights Commission (HRC). The HRC has the power to "adopt, amend, and
    rescind suitable rules to carry out [its] provisions ... and the policies and practices
    of the commission in connection therewith." RCW 49.60.120(3). In 1973, the
    WLAD was amended to create a private cause of action against any employer
    engaging in an "unfair practice." Griffin v. Eller, 
    130 Wn.2d 58
    , 63, 
    922 P.2d 788
    (1996); 
    id.
     at 78 & n.3 (Talmadge, J., dissenting). RCW 49.60.180(3) now provides
    4See   Hiatt v. Walker Chevrolet Co., 
    120 Wn.2d 57
    , 61-62, 
    837 P.2d 618
     (1992)
    (stating that "Title VII of the Civil Rights Act of 1964 is the federal counterpart to our state
    law" and referring to "federal and state law against religious discrimination") (emphasis
    added). Accord Riste v. E. Wash. Bible Camp, Inc., 
    25 Wn. App. 299
    , 302, 
    605 P.2d 1294
    (1980) (finding the term "creed," as used in the WLAD, to mean "a system of religious
    beliefs").
    -5-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    in relevant part that it is an "unfair practice" for an employer "[t]o discriminate
    against any person in compensation or in other terms or conditions of employment
    because of age, sex, marital status, sexual orientation, race, creed, color [or] national
    origin .... " The employees brought their class action suit under this provision.
    b. Washington courts look to federal antidiscrimination law to help them
    construe the WLAD' s provisions
    In the employment context, the WLAD has three federal counterparts: Title
    VII, the Age Discrimination in Employment Act (ADEA), 5 and the Americans with
    Disabilities Act (ADA). 6 Title VII has prohibited employment discrimination on the·
    basis of"race, color, religion, sex, or national origin, [etc.]" since 1964,7 the ADEA
    has prohibited discrimination against older workers since 1967, and the ADA ?as
    prohibited employment discrimination on the basis of disability since 1990. The
    WLAD 's employment provisions were amended in 1961 to prohibit age
    5
    Age Discrimination in Employment Act of 1967, Pub. L. 90-202, 
    81 Stat. 602
    , 603
    (1967); 
    29 U.S.C. § 623
    (a).
    6
    American with Disabilities Act of 1990, Pub. L. 101-336, 
    104 Stat. 327
    , 331
    (1990); 
    42 U.S.C. § 12111
    (a). Before Congress passed the ADA, Section 504 of the
    Rehabilitation Act of 1973 prohibited discrimination on the basis of disability in "any
    program or activity receiving federal financial assistance." Pub. L. 93-112, 
    87 Stat. 357
    (1973). The WLAD's prohibitions on disability discrimination predate the Rehabilitation
    Act by several months.
    7
    42 U.S.C. § 2000e-2(a).
    -6-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    discrimination, 8 in 1971 to prohibit sex discrimination, 9 and in 1973 to prohibit
    discrimination on the basis of marital status 10 and disability. 11        Thus, in every
    category but sex-based discrimination, our state WLAD's prohibitions predate their
    federal counterparts. 12
    Even though almost all of the WLAD's prohibitions predate Title VII's, the
    ADA's, and the ADEA's, Washington courts still look to federal case law
    interpreting those statutes to guide our interpretation of the WLAD .13 Federal cases
    8
    LAWS OF 1961, ch. 100, § 1.
    9
    LAWS OF 1971, 1st Ex. Sess., ch. 81, § 3.
    10
    LA WS OF 1973, ch. 141, § 10.
    11
    LAWS OF 1973, 1st Ex. Sess., ch. 214, § 6.
    12
    Note, however, that Title VII afforded employees a private cause of action for
    discrimination nine years earlier than the WLAD did, and the ADEA five years earlier. 42
    U.S.C. § 2000e-2(a) (creating private cause of action for violation of Title VII); LAWS OF
    1973, ch. 141, § 3 (creating private cause of action for violation of the WLAD); 
    29 U.S.C. § 623
    ( a) (creating private cause of action for violation of ADEA).
    13
    Robel v. Roundup Corp., 
    148 Wn.2d 35
    , 44-45, 
    59 P.3d 611
     (2002) (looking to
    federal cases interpreting Title VII and the ADA to determine whether the WLAD supports
    a disability claim based on a hostile work environment); Grimwood v. Univ. of Puget
    Sound, Inc., 
    110 Wn.2d 355
    , 361-62, 
    753 P.2d 517
     (1988) (looking to federal cases
    interpreting the ADEA to determine criteria for establishing an age discrimination claim
    under the WLAD); Fahn v. Cowlitz County, 
    93 Wn.2d 368
    , 376-82, 
    610 P.2d 857
    , 621
    P .2d 1293 (1980) (looking to federal case law interpreting Title VII to determine the extent
    of the Human Rights Commission's authority to prohibit a facially neutral hiring policy
    with disparate impact on women and applicants of certain national origins).
    -7-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    are not binding on this court, which is "free to adopt those theories and rationale
    which best further the purposes and mandates of our state statute." Grimwood v.
    Univ. ofPuget Sound, Inc., 
    110 Wn.2d 355
    ,361-62, 
    753 P.2d 517
     (1988). Where
    this court has departed from federal antidiscrimination statute precedent, however,
    it has almost always ruled that the WLAD provides greater employee protections
    than its federal counterparts do. 14
    c. In Short, the Court of Appeals concluded that Washington's WLAD
    provides fewer protections against religious discrimination than Title
    VII does
    While Title VII has explicitly required employers to make "reasonable
    accommodations" for employees' religious practices since 1972, 15 the WLAD lacks
    14See Brown v. Scott Paper Worldwide Co., 
    143 Wn.2d 349
    , 359,
    20 P.3d 921
     (2001)
    (noting that the WLAD covers a broader range of employers than does Title VII); Martini
    v. Boeing Co., 
    137 Wn.2d 357
    , 372-73, 
    971 P.2d 45
     (1999) (noting that the WLAD's
    express liberal interpretation mandate and greater damages provisions distinguish it from
    Title VII); Marquis v. City ofSpokane, 
    130 Wn.2d 97
    , 110-11, 
    922 P.2d 43
     (1996) (finding
    that the WLAD creates a cause of action for discrimination against independent contractors
    on the basis of sex, race, national origin, religion, or disability, partly on the basis that the
    WLAD prohibits discrimination in a broader range of contexts than does Title VII). But
    see Daileyv. N. Coast Life Ins. Co., 
    129 Wn.2d 572
    ,575-76,
    919 P.2d 589
     (1996) (finding
    that the WLAD does not incorporate ostensible amendments to Title VII authorizing
    punitive damages, partly on the basis that Washington courts require express statutory
    authorization for exemplary damages).
    15 Pub. L. 92-261, 
    86 Stat. 103
     (1972). This requirement appears in Title VII's
    definition of "religion," which has read as follows since the 1972 amendment:
    The term "religion" includes all aspects of religious observance and practice,
    as well as belief, unless an employer demonstrates that he is unable to
    reasonably accommodate to an employee's or prospective employee's
    -8-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    such an express requirement. In Hiatt v. Walker Chevrolet Co., this court noted that
    difference and "specifically disapprove[ d]" a Court of Appeals opinion that
    "assume[ d]" the WLAD provided the same protections against religious
    discrimination that Title VII provides. 
    120 Wn.2d 57
    , 64, 
    837 P.2d 618
     (1992).
    But the Hiatt court expressly declined to decide whether the WLAD requires
    employers to reasonably accommodate their employees' religious practices, because
    doing so was not necessary to resolve the case before it. !d. Hiatt only provided an
    overview of that "important issue." 
    Id.
     It noted that the issue had arisen in several
    other jurisdictions in which state antidiscrimination statutes analogous to the
    WLAD's prohibited religious discrimination but did not affirmatively require
    accommodations. !d. at 63. The Hiatt court found these jurisdictions evenly split:
    in three, courts had found a reasonable-accommodation-for-religion requirement
    implicit in their state's antidiscrimination statutes but in three others courts had
    found no such implicit requirement. 16 Ultimately, the Hiatt court concluded only
    that "[s]trong arguments can be presented on both sides of the issue." 
    Id.
    religious observance or practice without undue hardship on the conduct of
    the employer's business.
    42 U.S.C. § 2000eG).
    16
    
    120 Wn.2d at
    63 n.6 (citing King v. Iowa Civil Rights Commission, 
    334 N.W.2d 598
    , 601-02 (Iowa 1983), Rankins v. Commission on Professional Competence, 
    24 Cal. 3d 167
    , 171-74, 
    593 P.2d 852
    , 
    154 Cal. Rptr. 907
     (1979), and Wondzell v. Alaska Wood
    -9-
    Kumar v. Gate Gourmet; Inc., No. 88062-0
    In Short, 
    169 Wn. App. 188
    , the case on which the trial court below relied
    when it dismissed the employees' claims, Division Two of the Court of Appeals
    answered the question that Hiatt left open. It held that the WLAD does not require
    employers to make reasonable accommodations for their employees' religious
    practices. Id. at 202. The Short court based this conclusion primarily on three
    factors: (1) the absence of an express reasonable-accommodation-for-religion
    requirement in the WLAD, (2) the fact that the WLAD's prohibition on religious
    employment discrimination predates Title VII's by 15 years, and (3) the HRC's
    failure to promulgate any rules containing such a requirement. I d. at 202-03.
    d. We disapprove the Short court's analysis
    The first factor the Short court cited-the WLAD's lack of an express
    reasonable accommodation mandate-is not persuasive. As discussed in detail in
    part (e) below, courts interpreting such silence in religious antidiscrimination law as
    endorsing rather than barring this particular antidiscrimination theory have the more
    persuasive argument.
    Products, Inc., 
    583 P.2d 860
    , 863 (Alaska 1978) as examples of cases finding an implicit
    reasonable accommodation requirement, and American Motors Corp. v. Department of
    Industry, Labor & Human Relations, 
    101 Wis.2d 337
    , 345-50, 
    305 N.W.2d 62
     (1981), Olin
    Corp. v. Illinois Fair Employment Practices Commission, 
    34 Ill. App. 3d 868
    , 876, 
    341 N.E.2d 459
     (1976), aff'd, 
    67 Ill. 2d 466
    , 
    367 N.E.2d 1267
    , 
    10 Ill. Dec. 501
     (1977), and
    Corey v. Avco-Lycoming Division, Avco Corp., 
    163 Conn. 309
    , 322-23, 
    307 A.2d 155
    (1972) as examples of cases finding no such requirement).
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    Kumar v. Gate Gourmet, Inc., No. 88062-0
    The second factor upon which the Short court relied-the WLAD's enactment
    15 years before Title VII-is not persuasive because we have never considered
    chronology when looking to federal case law to help interpret the WLAD. Rather,
    we have relied on federal civil rights jurisprudence where doing so "further[s] the
    purposes and mandates of [the WLAD]." Grimwood, 
    110 Wn.2d at 362
    . This court
    has therefore consulted federal case law in the contexts of age, 17 race, 18 and
    disability 19 discrimination even though the WLAD's provisions on age, race, and
    disability were enacted well before their federal counterparts. Thus, the fact that the
    WLAD's provisions on "creed" predate Title VII does not preclude this court's
    reliance on federal law to interpret those provisions.
    The third factor upon which the Short court relied-the HRC's failure to
    promulgate rules requiring employers to reasonably accommodate employees'
    religious practices-is not persuasive because the agency's silence does not
    constitute an interpretation of the WLAD. It is certainly true that an administrative
    17Allison v. Hous. Auth., 
    118 Wn.2d 79
    , 
    821 P.2d 34
     (1991) (looking to ADEA to
    determine criteria for establishing an age discrimination case under the WLAD).
    18
    0/iver v. Pac. Nw. Bell Tel. Co., 
    106 Wn.2d 675
    , 678, 
    724 P.2d 1003
     (1986)
    (stating, in racial discrimination case, that "decisions interpreting [Title VII] are persuasive
    authority for the construction of [the WLAD]").
    19Robel,  
    148 Wn.2d at 43
     ("[t]o determine whether the [WLAD] supports a
    disability claim based on a hostile work environment, we may look to federal cases
    construing analogous federal statutes" such as the ADA (citing Fahn, 93 Wn.2d at 376)).
    -11-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    agency's silence must be deemed significant where it admits of only one reasonable
    interpretation. 20 Here, however, the HRC's silence regarding an employer's duty to
    accommodate religious practices is subject to more than one reasonable
    interpretation. It might indicate that the agency believes the WLAD imposes no such
    duty. But it might also indicate the opposite-that the agency assumes the WLAD
    imposes exactly the same duty to accommodate religious practices that Title VII
    does and thus needs no regulatory clarification. Indeed, the HRC's amicus brief in
    this case says exactly that; the HRC explains that it "has not doubted that the
    [WLAD] includes a religious accommodation requirement, and thus did not deem a
    rule on the subject necessary." Br. of Amicus Curiae HRC at 15. 21
    Moreover, just as an agency cannot promulgate a rule that exceeds its statutory
    mandate, 22 neither can it diminish statutory protections by failing to act. Gate
    Gourmet makes much of the fact that the HRC has promulgated rules requiring
    20
    See S. Pac. Transp. Co. v. Commercial Metals Co., 
    456 U.S. 336
    , 345, 
    102 S. Ct. 1815
    , 
    72 L. Ed. 2d 114
     (1982) (where agency historically engaged in comprehensive
    regulation of certain industry practices, the agency's silence regarding an affirmative
    defense based on a violation of those regulations was deemed significant).
    21
    The HRC also explains that although it has not promulgated a rule expressly
    requiring employers to accommodate their employees' religious practices, it has
    recognized and enforced that requirement through interpretive guides and complaint
    investigations. Br. of Amicus Curiae HRC at 7-8.
    22
    Ass 'n of Wash. Bus. v. Dep 't ofRevenue, 
    155 Wn.2d 430
    ,437, 
    120 P.3d 46
     (2005).
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    Kumar v. Gate Gourmet, Inc., No. 88062-0
    employers to reasonably accommodate employees with disabilities, arguing that the
    HRC would have issued an identical rule mandating religious accommodations if it
    believed the WLAD required them.            But the HRC 's rules did not create the
    reasonable accommodation requirement for disability-they merely implemented a
    requirement already inherent in the WLAD itself. See Holland v. Boeing Co., 
    90 Wn.2d 384
    , 388-89, 
    583 P.2d 621
     (1978) (finding a reasonable-accommodation-for-
    disability requirement inherent in the "legislative policy" embodied in the WLAD,
    even though that statute did not employ the term "accommodation"). 23 Even if the
    HRC had failed to promulgate any rules requiring reasonable accommodations for
    employee disabilities, this court would still have been required to recognize that
    23
    The dissent's conclusion that Holland "relied on an existing administrative
    regulation" is not accurate. Dissent at 4. While the Holland court cited the existence of
    implementing regulations as support for its conclusion that the WLAD requires affirmative
    accommodations for employees with disabilities, those regulations were not essential to
    the court's holding. See Holland v. Boeing Co., 
    90 Wn.2d 384
    , 388-89, 
    583 P.2d 621
    (1978) (internal citations omitted) ("[The WLAD] contains a strong statement oflegislative
    policy. When, in 1973, the legislature chose to make this policy applicable to
    discrimination against the handicapped, we believe it is clear it mandated positive steps be
    taken. An interpretation to the contrary would not work to eliminate discrimination. It
    would instead maintain the status quo."( citing RCW 49.60.010, .030)). The dissent also
    errs in implying that Holland "distinguished between religious and disability
    discrimination" when it recognized an implied cause of action for failure to accommodate
    disability. Dissent at 4. The Holland court did not distinguish between religious and
    disability discrimination for purposes of the implied cause of action. Rather, it drew that
    distinction when rejecting the defendant employer's suggestion that the court import into
    the disability discrimination context the "de minimus effort test" applied by the United
    States Supreme Court in its seminal Title VII religious discrimination case. Holland, 
    90 Wn.2d at 390
    . See discussion of Trans World Airlines, Inc. v. Hardison, 
    432 U.S. 63
    , 
    97 S. Ct. 2264
    , 
    53 L. Ed. 2d 113
     (1977), infra, pp. 15-16.
    -13-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    implicit requirement in the WLAD's provisions. See Am. Cont'l Ins. Co. v. Steen,
    
    151 Wn.2d 512
    , 518, 
    91 P.3d 864
     (2004) (in interpreting a statute, the court's
    "primary objective is to ascertain and give effect to the [legislature's] intent and
    purpose" (citing State v. Watson, 
    146 Wn.2d 947
    ,954, 
    51 P.3d 66
     (2002))).
    So, with or without recourse to implementing rules, this court must interpret
    RCW 49.60.180 so as to give effect to the legislature's intent. In this case, that
    means choosing between two competing interpretations of the statute: the
    interpretation that says it implies a reasonable-accommodation-for-religion
    requirement and the interpretation that says it lacks such a requirement.
    e. Under state rules of statutory interpretation and persuasive federal
    antidiscrimination case law, the WLAD implies a requirement to
    reasonably accommodate religious practices
    For help interpreting the WLAD, we look to cases applying Title VII's
    prohibition against religious discrimination. See supra notes 13 and 17-19 and
    accompanying text.     Gate Gourmet argues that Title VII is more protective of
    employees' religious practices than is the WLAD, because Title VII was amended
    in 1972 to expressly require reasonable accommodations for religion.            The
    employees counter that Title VII had always imposed a reasonable accommodation
    duty on the employer and that the 1972 amendment clarified (rather than expanded)
    -14-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    that implicit duty. The employees therefore conclude that the WLAD imposes the
    same implicit duty to reasonably accommodate employees' religious practices.
    We agree with the employees. To explain why this is so, we provide a brief
    history of the reasonable accommodation requirement, followed by an overview of
    state and federal disparate impact jurisprudence.
    Shortly after Title VII was enacted in 1964, the Equal Employment
    Opportunity Commission (EEOC) promulgated a rule interpreting the statute to
    require employers to reasonably accommodate employees' religious practices. 29
    C.P.R. § 1605.1 (1967). At that point, Title VII prohibited religious discrimination
    but contained no language addressing reasonable accommodations one way or the
    other. 42 U.S.C. §2000e-2(a).
    Initially the EEOC rule explicitly excluded work schedule alterations from the
    category of "reasonable accommodations," meaning that an employee could not
    demand time off to observe a holy day under that rule. Trans World Airlines, Inc. v.
    Hardison, 
    432 U.S. 63
    , 85, 
    97 S. Ct. 2264
    , 
    53 L. Ed. 2d 113
     (1977) (Marshall, J.,
    dissenting) (quoting 29 C.P.R.§ 1605.1(a)(3), (b)(3)). In 1967, however, the agency
    omitted the language exempting scheduling accommodations and replaced it with
    language requiring any accommodation that did not impose an "'undue hardship"'
    on the employer. Id. at 85-86 (quoting 29 C.P.R.§ 1605.1(b)).
    -15-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    As this court noted in Hiatt, Congress amended Title VII in 1972 to expressly
    affirm the EEOC's reasonable accommodation rule. Hiatt, 
    120 Wn.2d at
    62-63 &
    n.5 (citing 42 U.S.C. § 2000eG); Trans World Airlines, 
    432 U.S. at 73
    ). The 1972
    amendment required employers to "reasonably accommodate to an employee's or
    prospective employee's religious observance or practice" to the extent possible
    "without undue hardship on the conduct of the employer's business." Pub. L. 92-
    261, 
    86 Stat. 103
    .
    Only a few Court of Appeals cases have addressed the nature of the 1972
    amendment. In Dewey v. Reynolds Metals Co., 
    429 F.2d 324
    , 334 (6th Cir. 1970),
    a.ff'd by an equally divided court, 
    402 U.S. 689
    , 
    91 S. Ct. 2186
    , 
    29 L. Ed. 2d 267
    ( 1971 ), a preamendment case, the Sixth Circuit decided that the EEOC had exceeded
    its statutory mandate by promulgating the reasonable accommodation requirement
    because it was "not consistent" with the preamendment statute's "plain language." 24
    24 In addition to concluding that the reasonable accommodation requirement was
    "not consistent" with Title VII's "plain language," the Dewey majority rejected the
    requirement on constitutional avoidance grounds, worrying that it might be employed to
    "coerce or compel an employer to accede to [the] religious beliefs of all of his employees"
    and concluding that it therefore raised "grave constitutional questions" under the
    establishment clause of the First Amendment to the United States Constitution. Dewey,
    
    429 F.2d at 334-35
    . The majority also rejected the requirement on policy grounds,
    predicting that employers would be "harassed by the filing of many of such claims" if the
    court were to "equate religious discrimination with failure to accommodate." Id at 335.
    -16-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    By contrast, more recent Fifth and Ninth Circuit cases have treated the 1972
    amendment as clarifying rather than modifying Title VII's original meaning. 25
    We find that the Fifth and Ninth Circuits' reasoning is more consistent with
    the goals and prior controlling interpretations of the federal anti-discrimination
    law-particularly the United States Supreme Court's decision interpreting Title VII
    as barring not just employment practices based on discriminatory intent but also
    employment practices that produce "disparate impacts." This is critical, because our
    court has held that our Washington's LAD has those same goals and recognizes that
    same "disparate impact" cause of action.
    The United States Supreme Court came to that conclusion first, in Griggs v.
    Duke Power Co., 
    401 U.S. 424
    , 
    91 S. Ct. 849
    , 
    28 L. Ed. 2d 158
     (1971). In that case,
    the Supreme Court held that Title VII prohibits employment practices that are
    discriminatory in effect as well as those based on discriminatory intent. 
    Id.
     at 429-
    30. The unanimous Griggs Court reasoned that Title VII's purposes could not be
    achieved unless the statute was construed to bar "practices ... neutral on their face,
    and even neutral in terms of intent [that] operate to 'freeze' the status quo of prior
    discriminatory employment practices." 
    Id. at 430
    . The Supreme Court therefore
    25
    See, e.g., Yott v. N Am. Rockwell Corp., 
    501 F.2d 398
    , 402-03 (1974) ("Th[e]
    subsequent congressional affirmation strengthens our conclusion about the validity of the
    [EEOC's 1967] regulation."), aff'd, 
    602 F.2d 904
     (9th Cir. 1979); Riley v. Bendix Corp.,
    
    464 F.2d 1113
     (5th Cir. 1972).
    -17-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    held that Title VII barred even a facially neutral job requirement if that requirement
    disproportionately burdened a protected class, unless the requirement bore a
    legitimate relation to "job performance," that is, unless it constituted a "business
    necessity." !d. at 431. The Griggs decision created the cause of action now known
    as a "disparate impact" claim. Smith v. City of Jackson, 
    544 U.S. 228
    , 230, 
    125 S. Ct. 1536
    , 
    161 L. Ed. 2d 410
     (2005).
    This court adopted Griggs' reasoning in Fahn v. Cowlitz County, 
    93 Wn.2d 368
    , 375-77, 
    610 P.2d 857
    , 
    621 P.2d 1293
     (1980). In Fahn, we held that the HRC
    had authority to restrict preemployment inquiries regarding height and weight
    because they have a disparate impact on women and applicants of certain national
    origins. 
    Id.
     The Fahn court cited Griggs for the principle that Title VII must be
    construed broadly and noted that "our legislature has likewise mandated a liberal
    construction for [the WLAD]." 
    Id. at 376
    . We therefore embraced Griggs' logic
    and held that the WLAD empowered the HRC to promulgate rules implementing the
    "disparate impact" doctrine. Jd. at 381. Under Washington law, as under federal
    law, the employer can defeat the plaintiffs prima facie "disparate impact" claim by
    showing that the challenged employment practice serves a "business necessity."
    Hegwine v. Longview Fibre Co., 
    162 Wn.2d 340
    , 354-55, 
    172 P.3d 688
     (2007).
    -18-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    Griggs and Fahn weigh heavily in our decision today. Both the "disparate
    impact" and "religious accommodation" doctrines bar facially neutral employment
    policies that have disproportionate adverse effects on a protected class. For this
    reason, courts in several other jurisdictions have concluded that recognizing an
    implied disparate impact claim goes hand in hand with recognizing an implied
    religious accommodation claim in statutes that prohibit religious discrimination.
    Me. Human Rights Comm 'n v. Local 1361, United Paperworker Int 'I Union AFL-
    CIO, 
    383 A.2d 369
    , 375-78 (Me. 1978); Yott v. N Am. Rockwell Corp., 
    501 F.2d 398
    , 402-03 (1974), aff'd, 
    602 F.2d 904
     (9th Cir. 1979); Reid v. Memphis Publ'g
    Co., 
    468 F.2d 346
    ,350 (1972), aff'd in relevant part, 
    521 F.2d 512
    , 520-21 (6th Cir.
    1975); Montgomery v. Bd. ofEduc., 
    188 Or. App. 63
    ,68-69, 
    71 P.3d 94
     (2003); see
    also Rankins v. Comm 'non Prof'! Competence, 
    24 Cal. 3d 167
    , 172-74, 
    593 P.2d 852
    , 
    154 Cal. Rptr. 907
     (1979) (noting reasoning in federal courts).
    We agree. Disparate impact and reasonable accommodation claims both
    prevent employers from adopting facially neutral policies that create or perpetuate
    discriminatory effects. There is no logical reason to recognize in the WLAD an
    implied prohibition on facially neutral policies that have disparate impacts but not
    -19-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    an implied requirement to reasonably accommodate religious practices, thereby
    avoiding such disparate impacts. 26
    Washington courts construe the WLAD's protections broadly where other
    forms of discrimination are concerned; 27 we decline to carve out an exception for
    religious discrimination. Accordingly, we hold that the WLAD creates a cause of
    action for failure to reasonably accommodate an employee's religious practices. 28
    26 Instead  of relying on Fahn, 
    93 Wn.2d 368
    , the dissent would rely on Hegwine,
    
    162 Wn.2d at 349-52
    ; dissent at 4, but Hegwine is inapposite. Hegwine rejected the
    employer's argument that a pregnancy discrimination claim should be viewed as a
    disability discrimination claim and analyzed under the "reasonable accommodation"
    standard. 
    162 Wn.2d at 352
    . Instead, the Hegwine court applied a sex-discrimination
    analysis, since "neither pregnancy nor pregnancy related medical conditions are disabilities
    under Washington law." !d. This holding was not a general indictment of implied causes
    of action. Rather, it was a straightforward application ofthe HRC's interpretive guidelines,
    which "plainly provide that claims of employment discrimination because of pregnancy
    are to be analyzed as matters of sex [as opposed to disability] discrimination." !d. at 349-
    50 ("While the plain language of [the WLAD] prohibits job discrimination 'because of ..
    . sex . . .' and does not specifically mention pregnancy, the [ ]HRC has enacted several
    interpretive regulations that clarify discrimination because of pregnancy is sex
    discrimination." (second and third alterations in original)). Indeed, the question presented
    in Hegwine had nothing to do with implied causes of action. No one argued that the
    plaintiff had no cause of action in Hegwine-rather, the parties argued over how that cause
    of action should be categorized (as sex discrimination or as disability discrimination). !d.
    at 348-50. Thus, the dissent errs by asserting that "Hegwine is our most recent and relevant
    case addressing whether to imply a failure to accommodate cause of action into the
    WLAD." Dissent at 5. Hegwine is simply not on point.
    27 See,   e.g., Martini, 
    137 Wn.2d at 372-73
    ; Fahn, 
    93 Wn.2d at 376-82
    .
    28
    The dissent cites RCW 49.60.040(11), which exempts religious nonprofits from
    liability for employment discrimination under the WLAD, as evidence that "the legislature
    has given due consideration to the complexities and implications of legislating in the
    religious discrimination arena and has chosen not to do so." Dissent at 2. We respectfully
    -20-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    2. Have the employees stated a claim for failure to reasonably accommodate
    religious practices?
    The United States Supreme Court has never listed the elements of a prima
    facie claim for failure to accommodate religious practices. 29 Several Courts of
    Appeals, however, have adopted a test based on the "disparate impact" burden-
    shifting scheme established in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    ,
    802-03,
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
     (1973). See, e.g., Equal Emp 't Opportunity
    Comm 'n v. Abercrombie & Fitch Stores, Inc., 
    731 F.3d 1106
    , 1122 (lOth Cir. 2013);
    Walden v. Ctrs. for Disease Control & Prevention, 
    669 F.3d 1277
    , 1293 (11th Cir.
    2012); Equal Emp't Opportunity Comm 'n v. Firestone Fibers & Textiles Co., 
    515 F.3d 307
    ,312 (4th Cir. 2008); Berry v. Dep't of Soc. Serv., 
    447 F.3d 642
    ,655 (9th
    Cir. 2006).
    Under this test, a plaintiff establishes a pnma facie claim of failure to
    accommodate religious practices by showing that ( 1) he or she had a bona fide
    religious belief, the practice of which conflicted with employment duties; (2) he or
    disagree. While the legislature has chosen to exempt religious nonprofits from liability for
    discrimination under the WLAD, it has not exempted private non-religious-employers like
    the defendant in this case. The dissent therefore errs in citing RCW 49.60.040(11) as proof
    that the legislature does not want non-religious-employers to be liable for discrimination.
    29 Its
    most recent relevant case declines to reach that question. Ansonia Bd. ofEduc.
    v. Philbrook, 
    479 U.S. 60
    , 67, 
    107 S. Ct. 367
    , 
    93 L. Ed. 2d 305
     (1986) (declining the
    petitioner's invitation to "delineat[ e] the plaintiffs prima facie case").
    -21-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    she informed the employer of the beliefs and the conflict; and (3) the employer
    responded by subjecting the employee to threatened or actual discriminatory
    treatment. Porter v. City of Chicago, 
    700 F.3d 944
     (7th Cir. 2012); Lawson v. Wash.,
    
    296 F.3d 799
    , 804 (9th Cir. 2002). 30
    To be sure, the employer can defend by showing that it offered the employee
    a reasonable accommodation or that an accommodation would be an "undue
    hardship" on the employer. Abercrombie, 731 F.3d at 1122-23; Berry, 
    447 F.3d at 655
    . Congress did not define the term "undue hardship" when it enacted the 1972
    amendment, but the United States Supreme Court has ruled that an "undue hardship"
    results whenever an accommodation "require[s an employer] to bear more than a de
    minimis cost." Trans World Airlines, 
    432 U.S. at 84
     (decided in posttrial context,
    not at pleading stage). The United States Supreme Court has also ruled that a
    "reasonable accommodation" need not be the precise accommodation the employee
    requests, even if the employer could provide that accommodation without suffering
    any undue hardship. Ansonia Bd. ofEduc. v. Philbrook, 
    479 U.S. 60
    , 68, 
    107 S. Ct. 367
    ,
    30
    An employee need not be at immediate risk of actual firing or demotion to
    demonstrate threatened or actual discriminatory treatment. See, e.g., Berry, 44 7 F .3d at
    655 (employee established an '"adverse employment action"' for purposes of prima facie
    religious accommodation claim where employer "'formally instruct[ ed] him not to pray
    with or proselytize to clients"'); Equal Emp't Opportunity Comm 'n v. Townley Eng'g &
    Mfg. Co., 
    859 F.2d 610
    , 614 n.5 (9th Cir. 1988) ("An employee does not cease to be
    discriminated against because he temporarily gives up his religious practice and submits to
    the employment policy.").
    -22-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    
    93 L. Ed. 2d 305
     (1986). And other courts have held that an undue hardship may be
    something other than a financial burden.          An employer can defeat a religious
    accommodation claim by showing that valid concerns other than money-e.g., legal
    obligations 31 or the interests of clients 32 or other employees 33-would be unduly
    burdened by an accommodation.
    But the complaint need only allege the elements of a prima facie case. Under
    the test for a prima facie case, described above, the employees here have stated a
    claim for failure to reasonably accommodate their religious practices.             Their
    complaint alleges that (1) they hold sincere religious beliefs, CP at 17-18, which
    conflict with Gate Gourmet's requirement that all employees eat company-provided
    food, CP at 16-17; (2) they informed Gate Gourmet ofthe conflict, CP at 19; and (3)
    31 Berry, 
    447 F.3d at 655
     (risk to public employer of violating the establishment
    clause is an undue hardship).
    32
    E.g., Knightv. Conn. Dep 't ofPub. Health, 
    275 F.3d 156
    , 161 (2d Cir. 2001) (Title
    VII did not require employer to permit nurse to proselytize while providing services).
    33E.g.,  Harrell v. Donahue, 
    638 F.3d 975
    , 981 & n.7 (8th Cir. 2011)
    (accommodation was unreasonable where it would have required other employees to work
    weekend shifts that they otherwise would have been exempt from under the seniority
    system); Peterson v. Hewlett-Packard Co., 
    358 F.3d 599
    , 608 (9th Cir. 2004) (undue
    hardships results where accommodation would "allow[] actions that demean or degrade, or
    are designed to demean or degrade, members of [employer's] workforce"); Wilson v. U.S.
    W. Commc'ns, 
    58 F.3d 1337
    , 1339-42 (8th Cir. 1995) (employee not entitled to display
    religiously motivated image that upset and offended fellow employees to the point of
    disrupting productivity).
    -23-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    Gate Gourmet responded by first deceiving the employees into eating food
    prohibited by their religions, 
    id.,
     and then by refusing to entertain any of the
    employees' proposed accommodations, with the result that the employees were
    forced to eat prohibited food or work hungry, CP at 19-20. The employees have met
    their burden to establish a prima facie religious accommodation claim. Berry, 
    447 F.3d at 655
    ; Lawson, 
    296 F.3d at 804
    . We reverse the trial court's order dismissing
    the employees' claim of failure to reasonably accommodate their religious practices.
    3. Have the employees stated a claim for disparate impact?
    As discussed above, this court has held that the WLAD creates a cause of
    action for disparate impact. E-Z Loader Boat Trailers, Inc. v. Travelers Indem. Co.,
    
    106 Wn.2d 901
    , 909, 
    726 P.2d 439
     (1986). To establish a prima facie case of
    disparate impact, the plaintiff must show that ( 1) a facially neutral employment
    practice (2) falls more harshly on a protected class. Oliver v. Pac. Nw. Bell Tel. Co.,
    
    106 Wn.2d 675
    , 679 & n.1, 
    724 P.2d 1003
     (1986) (citing Shannon v. Pay'N Save
    Corp., 
    104 Wn.2d 722
    , 727, 
    709 P.2d 799
     (1985)).
    The employees' complaint alleges that Gate Gourmet maintains a facially
    neutral employee meal policy that falls more harshly on those within a protected
    class. The trial court's order dismissing this claim is therefore reversed.
    4. Have the employees stated a claim for battery?
    -24-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    A "battery" is an intentional and unpermitted contact with the plaintiffs
    person. A defendant is liable for battery if (a) "he [or she] acts intending to cause a
    harmful or offensive contact with the [plaintiff or a third party], or an imminent
    apprehension of such contact, and (b) a harmful or offensive contact with the
    [plaintiff] directly or indirectly results." RESTATEMENT (SECOND) OF TORTS § 13
    ( 1965). "A bodily contact is offensive if it offends a reasonable sense of personal
    dignity." RESTATEMENT (SECOND) OF TORTS§ 19. Thus, an offensive contact does
    not have to result in physical injury to constitute a battery. See Seigel v. Long, 
    169 Ala. 79
    , 
    53 So. 753
     (1910) (facts established claim for battery where defendant
    pushed plaintiffs hat back in order to see his face); Crawford v. Bergen, 
    91 Iowa 675
    , 
    60 N.W. 205
     (1894) (facts established claim for battery where defendant placed
    his hand on the plaintiffs shoulder and asked him an insulting question).
    Gate Gourmet asserts that the employees have failed to allege an '"intentional
    infliction of a harmful bodily contact upon another,"' because they have failed to
    allege "contact," "force," and "intent." Respt's Br. at 29-31 (quoting Garratt v.
    Dailey, 
    46 Wn.2d 197
    , 200,
    279 P.2d 1091
     (1955)).
    We disagree. First, the "contact" element of a battery is simply a harmful or
    an offensive contact with the plaintiff; thus, a battery can occur where, for example,
    the plaintiff comes in harmful contact with the ground but never touches the
    -25-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    defendant. See Garratt, 46 W n.2d 197 at 200-01. Second, "force" is not an element
    of battery. !d. Finally, the "intent" element of battery is satisfied where a defendant
    knows to a "substantial certainty" that his actions will result in the harmful or
    offensive touching. !d. at 202. A person therefore commits a battery where he or
    she performs '" [a]n act which, directly or indirectly, is the legal cause of a harmful
    contact with another's person'" and that act is intentional, is not consented to, and is
    otherwise unprivileged. !d. at 200 (quoting RESTATEMENT OF TORTS § 13 (1934)).
    These elements are met where the plaintiff's consent to the contact "'is procured by
    fraud or duress."' !d. at 201 (quoting RESTATEMENT OF TORTS§ 13(b)).
    The employees allege that Gate Gourmet deceived them into eating food in
    violation of their religious beliefs, knowing that this would cause an offensive
    contact. These allegations are sufficient to support a claim for battery at this stage.
    The trial court's order dismissing this claim is therefore reversed.
    5. Have the employees have stated a claim for negligent infliction of
    emotional distress?
    A plaintiff may recover for negligent infliction of emotional distress if she
    proves duty, breach, proximate cause, damage, and "objective symptomatology."
    Strong v. Terrell, 
    147 Wn. App. 376
    , 387, 
    195 P.3d 977
     (2008) (citing Kloepfel v.
    Bokor, 
    149 Wn.2d 192
    , 198, 
    66 P.3d 630
     (2003)). This court has recognized that
    actions based on mental distress must be subject to limitation by the courts, and it
    -26-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    has concluded that the proper limitation is a balance of risk against utility. See
    Snyder v. Med. Serv. Corp. ofE. Wash., 
    145 Wn.2d 233
    , 244, 
    35 P.3d 1158
     (2001).
    Accordingly, in the negligent infliction of emotional distress context, we have held
    that an employer's conduct is unreasonable when its risk outweighs its utility. 
    Id.
    The employees allege that Gate Gourmet knowingly implemented a meal policy that
    posed a risk to the employees' religious well-being, and that this risk far outweighed
    the policy's utility to the company. It is "possible that facts could be established" to
    support the employees' allegations that Gate Gourmet breached a duty to the
    employees and that this breach resulted in emotional harm. McCurry, 
    169 Wn.2d at 101
    . To maintain an action for negligent infliction of emotional distress, however,
    a plaintiff must also establish "emotional distress . . . susceptible to medical
    diagnosis and proved through medical evidence." Hegel v. McMahon, 
    136 Wn.2d 122
    , 135, 
    960 P.2d 424
     (1998). The employees here have not identified what, if any,
    specific objective symptomatology their harm entailed, stating that they will be able
    to ascertain "relevant facts" only when discovery begins. CP at 37.
    That is a possibility. This case was dismissed at the pleading stage, and the
    employees' claim for negligent infliction of emotional distress was dismissed
    -27-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    without analysis. In light of this fact and in light of Washington's relatively liberal
    standard for stating a cognizable claim, 34 we reverse the dismissal.
    CONCLUSION
    The WLAD includes a duty to reasonably accommodate an employee's
    religious practices. The trial court thus erred when it dismissed the employees'
    reasonable accommodation claim on the ground that the WLAD created no cause of
    action for failure to accommodate religious practices. The trial court also erred in
    dismissing the employees' claims for disparate impact, battery, and negligent
    infliction of emotional distress. We reverse the decision of the Superior Court and
    remand for further proceedings consistent with this opinion.
    34
    See McCurry, 
    169 Wn.2d at 101-03
     (rejecting the more stringent federal standard
    for stating a claim).
    -28-
    Kumar v. Gate Gourmet, Inc., No. 88062-0
    WE CONCUR:
    ~J!T-=-·--
    __..._,...         '"1,---.,...-··- -
    0
    -29-
    Kumar, et al. v. Gate Gourmet, Inc.
    No. 88062-0
    MADSEN, C.J. (dissenting)-! believe that the majority erred by implying a cause
    of action for religious accommodation into the Washington Law Against Discrimination
    (WLAD), chapter 49.60 RCW, in the absence of any legislative or administrative
    directive. Notwithstanding this error, the majority then misapplies this newly created
    accommodation cause of action to this case. Even assuming a new cause of action,
    Kumar fails to allege a requisite adverse employment action and therefore fails to state a
    prima facie case. I respectfully dissent.
    Discussion
    To begin with, the majority's decision to imply an accommodation cause of action
    encroaches on the exclusive law making function of the legislature and in so doing
    disrupts the delicate balance between the branches of government mandated by the
    Washington Constitution. Neither the legislature nor any administrative agency has
    spoken on the issue of religious accommodation, and "[i]t is not the role of the judiciary
    1
    No. 88062-0
    Madsen, C.J. (dissenting)
    to second-guess the wisdom" of this inaction. Rousso v. State, 
    170 Wn.2d 70
    , 75, 
    239 P.3d 1084
     (2010).
    It is important to remember that a cause of action for discrimination in private
    employment is based in statute. The legislature included religion as one of many grounds
    on which to establish a discrimination claim under RCW 49.60.180(1) and directed the
    Human Rights Commission (HRC) to promulgate rules to implement the purposes of the
    WLAD. RCW 49.60.110, .120. At the same time, the legislature chose to entirely
    exempt nonprofit religious institutions from prosecution under the WLAD. RCW
    49.60.040(1). 1 The existence of this exemption is strong evidence that the legislature has
    given due consideration to the complexities and implications of legislating in the
    religious discrimination arena and has chosen not to do so, at least for the time being.
    This decision may reflect caution to regulate in this complex area, a desire to rely on the
    federal cause of action provided by Title VII of the Civil Rights Act of 1964 (Title VII), 2
    a need for more time to fully vet the likely impact of creating an accommodation cause of
    action, or perhaps deference to the I-IRC through its rule making authority to do this
    vetting and to decide whether to engage in rule making. Whatever the reason, the
    legislature's decision not to act deserves respect.
    The legislature has given authority to the HRC, not this court, to create specific
    rules to effect its general intent. RCW 49.60.110 ("The commission shall formulate
    1
    We recently rejected a facial challenge to the constitutionality of this exemption in Ockletree v.
    Franciscan Health System, 
    179 Wn.2d 769
    , 
    317 P.3d 1009
     (2014).
    2
    Pub. L. 88-352, 
    78 Stat. 241
     (1964); 42 U.S.C. § 2000e-2(a).
    2
    No. 88062-0
    Madsen, C.J. (dissenting)
    policies to effectuate the purposes of this chapter."), .120(3) (stating that the HRC has the
    power "[t]o adopt, amend, and rescind suitable rules to carry out the provisions of this
    chapter"). The HRC has exercised this authority, most notably when it promulgated rules
    requiring accommodation for persons with disabilities.
    Rule making gives the public notice of proposed rules and an opportunity to
    comment thereon. Judicial law making of the type engaged in by the majority,
    alternately, gives no notice to parties and provides no opportunity for public input to help
    vet the consequences. Instead, the majority imposes a new cause of action and applies it
    to Gate Gourmet without any prior notice of how it might have conformed its behavior to
    the law. The HRC has so far declined to exercise their legislative grant of power and has
    neither recognized nor provided rules establishing an accommodation cause of action as it
    did in the context of disability discrimination. Agencies are experts in their fields and
    have the time, resources, and knowledge to make the most informed decisions.
    Additionally, rule making provides an important opportunity to those most affected to
    offer critical input. This court should not announce new regulations where the HRC has
    chosen not to.
    The majority justifies its decision to bypass the HRC by contending that HRC
    regulations merely interpret preexisting WLAD law rather than create new law. Majority
    at 13. The majority cites Holland v. Boeing Co., 
    90 Wn.2d 384
    , 
    583 P.2d 621
     (1978), for
    this proposition, reasoning that in Holland the court found an accommodation action in
    the disability context "inherent" in the WLAD itself. Majority at 13. Though this court
    3
    No. 88062-0
    Madsen, C.J. (dissenting)
    in Holland did recognize the compatibility of a disability accommodation claim with the
    governing policy of WLAD, this court nowhere said such a disability cause of action was
    "inherent" and preexisting in the WLAD. Holland, 
    90 Wn.2d at 388-89
    . In fact, Holland
    gave "great weight" to an existing administrative regulation that had created an
    accommodation cause of action for disability discrimination. I d. at 389 ("The regulation,
    as the construction of the statute by those whose duty it is to administer its terms, is
    entitled to be given great weight."). Moreover, Holland emphasized the unique
    difficulties faced by handicapped individuals in the workplace and even explicitly
    distinguished between religious and disability discrimination. 
    Id. at 388
     (explaining that,
    in contrast to other forms of discrimination, "different treatment may eliminate
    discrimination against the handicapped and open the door to employment opportunities").
    Because Congress had also recognized the exceptional challenges faced by disabled
    employees by providing a cause of action separate from Title VII, this court declined to
    use the Title VII standard for measuring an unfair employment practice in the
    employment context. !d. at 390 ("Congress recognized, as do we, that discrimination on
    the basis of handicap is different in many respects from other types of employment
    discrimination."). Though collateral to the court's decision to imply a cause of action for
    accommodation of disability, the distinction shows the court's recognition of disability
    discrimination and religious discrimination as two different bodies of law. The
    majority's reliance on Holland is misplaced.
    4
    No. 88062-0
    Madsen, C.J. (dissenting)
    Instead, this court should heed the teaching of Hegwine v. Longview Fibre Co.,
    
    162 Wn.2d 340
    , 349-52, 
    172 P.3d 688
     (2007), where we declined to imply an
    accommodation claim for sex discrimination. In Hegwine a woman challenged an
    employer's refusal to hire her because she was pregnant, reasoning that the employer was
    liable for sex discrimination under the WLAD. !d. at 345-48. We noted the legislature's
    silence and reasoned that "[i]t is not for this court to impose such an accommodation
    analysis where the legislature has not seen fit to do so." !d. at 352. The majority
    contends that Hegwine is "inapposite" based on a "straightforward application of the
    HRC's interpretive guidelines." Majority at 20 n.26. Though the Hegwine court did use
    HRC guidelines to determine that pregnancy fell within the realm of sex rather than
    disability discrimination, the court went on to hold that the failure to accommodate is not
    actionable as sex discrimination and declined to imply a cause of action. Whether or not
    the parties focused on this point is irrelevant; this court reached the issue and chose not to
    imply an accommodation action. Hegwine is our most recent and relevant case
    addressing whether to imply a failure to accommodate cause of action into the WLAD,
    and its reasoning is on point here.
    I also disagree with the majority's analogy to disparate impact claims as support
    for implying an accommodation cause of action. The majority reasons that because we
    have implied a disparate impact cause of action into the WLAD, we can imply a similar
    religious accommodation cause of action. Majority at 17-20. Contrary to the majority's
    contention, I do find a "logical reason" to recognize disparate impact but not
    5
    No. 88062-0
    Madsen, C.J. (dissenting)
    accommodation claims in the WLAD. ld. at 20. Unlike religious accommodation,
    disparate impact is not a "cause of action" but is merely an alternate method of proving
    discrimination under RCW 49.60.180(1). An employee can prove discrimination by
    showing actual discriminatory intent or by showing a disparate impact in the absence of
    intent. A typical discrimination claim, whether proven through treatment or impact,
    promotes access to employment opportunities for all. Accommodation claims require
    that the employer not just refrain from discrimination in hiring, firing, and promotion
    decisions but rather reasonably accommodate employees' demands for alterations in
    employment conditions when grounded in bona fide religious belief. The majority cites
    Fahn v. Cowlitz County, 
    93 Wn.2d 368
    , 378, 
    610 P.2d 857
     (1980), to support its
    proposition that disparate impact is its own cause of action, yet Fawn itself refers to
    disparate impact and disparate treatment as two "forms" of discrimination. Our disparate
    impact jurisprudence provides no support for implying an accommodation cause of action
    into the WLAD.
    Furthermore, though the majority is correct that federal Title VII jurisprudence is
    relevant to the interpretation of the WLAD, the United States Supreme Court's decision
    to recognize a religious accommodation cause of action was motivated by a very different
    history than its recognition of disparate impact methods of proof. In 1972, Congress
    created a cause of action for religious accommodation by amending the definition of
    "religion" in Title VII. 42 U.S.C. § 2000eU). The majority credits the employees'
    argument that "Title VII had always imposed a reasonable accommodation duty on the
    6
    No. 88062-0
    Madsen, C.J. (dissenting)
    employer and that the 1972 amendment clarified (rather than expanded) that implicit duty
    ... to reasonably accommodate employees' religious practices." Majority at 15. The
    majority contends that the WLAD must likewise contain an implicit religious
    accommodation cause of action. But the majority overlooks a crucial fact. Shortly after
    Congress enacted Title VII, the Equal Employment Opportunity Commission (EEOC)
    promulgated a rule establishing a religious accommodation cause of action. The EEOC
    promulgated this rule using their legislatively granted rule making authority to apply the
    legislative intent of Title VII. So although the Court did recognize an accommodation
    cause of action before Congress explicitly amended Title VII in 1972, this long standing
    recognition was supported by a rule crafted by an agency that Congress had granted
    specific authority to interpret and apply the statute at issue. As addressed above, the
    HRC, though cloaked with the same authority as the EEOC, never promulgated a rule
    establishing a religious accommodation cause of action. Unlike the United States
    Supreme Court, this court has no support, legislative or administrative, for finding an
    implicit religious accommodation action in the WLAD.
    Even if I agreed with the majority's decision to imply an accommodation cause of
    action, I strongly disagree with its application of such a cause of action to these facts. By
    creating a new accommodation cause of action without any legislative or administrative
    guidance, this court's only choice is to create a cause of action identical to the federal
    Title VII accommodation claim. The majority holds that our new accommodation claim
    will track the federal equivalent but misapplies the prima facie elements. Federal law
    7
    No. 88062-0
    Madsen, C.J. (dissenting)
    requires the existence of a cognizable employment harm to sustain a valid
    accommodation claim. To state a prima facie case of failure to accommodate under Title
    VII, the employee must show ( 1) the employee holds a bona fide religious belief, (2) the
    employee informed the employer of that belief, and (3) the employee was disciplined for
    failing to comply with the conflicting employer policy. 2 CHARLES A. SULLIVAN ET AL.,
    EMPLOYMENT DISCRIMINATION: LAW AND PRACTICE 551 (3d ed. 2002). Indeed, this
    court in Hiatt v. Walker Chevrolet Co., 
    120 Wn.2d 57
    , 64-65, 
    837 P.2d 618
     (1992),
    required actual discharge of the employee in order to satisfy the third prong of a prima
    facie Title VII accommodation claim.
    Kumar fails to allege discharge or discipline. The Gate Gourmet employees may
    have held bona fide religious beliefs and did notify their employer of those beliefs, but
    they did not suffer any sort of punishment, reprimand, threat of punishment, or discharge
    based on these beliefs. The prima facie requirement of an adverse employment action
    serves an important purpose in accommodation claims. Private employers are under no
    constitutional duty to accommodate the religious beliefs of employees and the
    requirement of an adverse employment consequence properly limits the statutory
    accommodation remedy to the most serious cases of employer discrimination.
    Though some cases suggest that actual discharge is not always required, even
    those cases recognize that there must at the very least be an "implicit threat" of adverse
    employment consequences or the existence of constructive discharge. E.g., Berry v.
    Dep 't of Soc. Servs., 
    447 F.3d 642
    , 655 (9th Cir. 2006) (stating that the prima facie
    8
    No. 88062-0
    Madsen, C.J. (dissenting)
    elements may be met by showing an implicit threat of adverse employment action);
    Equal Emp't Opportunity Comm 'n v. Townley Eng'g & Mfg. Co., 
    859 F.2d 610
     (9th Cir.
    1988) (addressing constructive discharge in the context of a religious accommodation
    claim). In a footnote, the majority contends that an "employee need not be at immediate
    risk of actual firing or demotion to demonstrate threatened or actual discriminatory
    treatment." Majority at 22 n.30. Even following the cases the majority cites, the facts
    here do not support an adequate prima facie case.
    For example in Berry, 
    447 F.3d at 655
    , cited by the majority, the court held that
    the third prong of the accommodation cause of action was satisfied because "'the
    employer, at least implicitly, threatened some adverse action by formally instructing [the
    employee] not to pray or proselytize to clients."' Kumar does not come close to showing
    an "implicit threat" because the petitioners were never reprimanded, threatened, or
    "instructed." There is no evidence that the Kumar employees would have faced any
    adverse employment action.
    The majority also quotes Townley for the proposition that "[a]n employee does not
    cease to be discriminated against because he temporarily gives up his religious practice
    and submits to the employment policy." 
    859 F.2d at
    614 n.5; Majority at 22 n.30.
    Though an accurate quotation, the majority overlooks the fact that Townley was a
    constructive discharge case where the employee was so offended by the employer's
    requirement to attend weekly religious services that he felt compelled to quit his job.
    9
    No. 88062-0
    Madsen, C.J. (dissenting)
    Townley, 
    859 F.2d at 612
    . The Gate Gourmet employees, in contrast, were not moved to
    quit. Townley does not support the majority's position.
    In short, I disagree with the majority's decision to create out of whole cloth a new
    cause of action for failure to accommodate without any suggestion that the legislature or
    the HRC intended to provide such a claim. Moreover, Title VII requires some form of
    actual or threatened adverse employment action to meet the third prong of a prima facie
    accommodation claim. The majority is wrong to suggest otherwise. Under any
    reasonable definition of a prima facie case, Kumar failed to allege the requisite
    employment harm. Thus, even if this court implies an accommodation cause of action
    into the WLAD, Kumar cannot state a prima facie case.
    I respectfully dissent.
    10
    No. 88062-0
    Madsen, C.J. (dissenting)
    11
    

Document Info

Docket Number: 88062-0

Filed Date: 5/22/2014

Precedential Status: Precedential

Modified Date: 3/3/2016

Authorities (60)

Tenore v. AT&T Wireless Services , 136 Wash. 2d 322 ( 1998 )

Kloepfel v. Bokor , 149 Wash. 2d 192 ( 2003 )

McKee v. AT&T Corp. , 164 Wash. 2d 372 ( 2008 )

State v. Watson , 146 Wash. 2d 947 ( 2002 )

King v. Iowa Civil Rights Commission , 1983 Iowa Sup. LEXIS 1537 ( 1983 )

Smith v. City of Jackson , 125 S. Ct. 1536 ( 2005 )

Grimwood v. University of Puget Sound, Inc. , 110 Wash. 2d 355 ( 1988 )

Hegwine v. Longview Fibre Co. , 162 Wash. 2d 340 ( 2007 )

Brown v. Scott Paper Worldwide Co. , 143 Wash. 2d 349 ( 2001 )

Snyder v. Medical Service Corp. , 145 Wash. 2d 233 ( 2001 )

Olin Corp. v. Fair Employment Practices Commission , 67 Ill. 2d 466 ( 1977 )

American Motors Corp. v. Department of Industry, Labor & ... , 101 Wis. 2d 337 ( 1981 )

jo-ann-knight-v-state-of-connecticut-department-of-public-health-and , 275 F.3d 156 ( 2001 )

gregory-lawson-v-state-of-washington-the-washington-state-patrol-annette , 296 F.3d 799 ( 2002 )

20-fair-emplpraccas-870-20-empl-prac-dec-p-30226-kenneth-r-yott-v , 602 F.2d 904 ( 1979 )

Garratt v. Dailey , 46 Wash. 2d 197 ( 1955 )

Oliver v. Pacific Northwest Bell Telephone Co. , 106 Wash. 2d 675 ( 1986 )

Southern Pacific Transportation Co. v. Commercial Metals Co. , 102 S. Ct. 1815 ( 1982 )

Marquis v. City of Spokane , 922 P.2d 43 ( 1996 )

Rousso v. State , 170 Wash. 2d 70 ( 2010 )

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