Elliot Gibson, V. Costco Wholesale, Inc. ( 2021 )


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  • IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    ELLIOT GIBSON,
    No. 80976-8-I
    Appellant,
    DIVISION ONE
    v.
    UNPUBLISHED OPINION
    COSTCO WHOLESALE, INC.,
    Respondent,
    DOES I through V, inclusive,
    Defendants.
    APPELWICK, J. — Gibson challenges the trial court’s award of summary
    judgment to Costco on his disability discrimination claim. He argues Costco failed
    to engage in an interactive process to determine a reasonable accommodation for
    his disability before placing him on an unpaid leave. We affirm.
    FACTS
    Elliot Gibson has worked at the Costco Optical Lab (Lab) in Auburn since
    2008. The Lab is one of two that collectively produce all prescription eyewear for
    Costco’s North American warehouses. It is a large, airplane hangar-like facility
    that operates around the clock. The production floor contains large machinery,
    conveyer belts, workers, forklifts, hazardous chemicals, and a dedicated
    environmental compliance team. The Lab is divided into several departments
    including Stockroom, Surface, Anti-Reflective Coating, and Finish. For the most
    No. 80976-8-I/2
    part, these departments are not separated by physical barriers; they exist side-by-
    side on the production floor.
    Gibson began work on the production floor in the Stockroom in 2008. In
    2012, he transferred to Finishing. In that position, he worked on the production
    floor grinding eyeglass lenses into shape to fit the frame.
    In December 2013, Gibson presented Costco with documentation from his
    doctor indicating that he was unable to work around loud noises. His doctor
    recommended that he be permitted to wear noise cancelling headphones. Costco
    had some safety concerns with headphones on the production floor. Nevertheless,
    Costco accommodated Gibson’s request.            Shortly thereafter, Costco further
    accommodated Gibson by facilitating a transfer back to the Stockroom, which is
    generally quieter than Finishing.
    On November 3, 2014, Gibson presented Costco with documentation from
    his doctor that he was “[un]able to be around people [or] loud noises.” His doctor
    indicated he would need to be intermittently absent from work for up to two days
    per month for the next year. Costco agreed to this request, pursuant to its policy
    allowing employees to take two “accommodation days” per month even if they are
    unable to cover those days with sick or Family Medical Leave Act (FMLA) time. 
    29 U.S.C. §§ 2601-2654
    .
    On November 12, 2014, Gibson’s supervisor and another manager had a
    meeting with him to clarify his restrictions. In that meeting, Gibson acknowledged
    that there were no jobs where he would not be around people, and that he told that
    to his doctor. Because of this, Costco placed Gibson on a nine week leave of
    2
    No. 80976-8-I/3
    absence with instructions to get further clarification on his restrictions.    The
    manager documented the meeting on a transitional duty checklist.
    On November 20, 2014, a manager sent Gibson a letter seeking further
    clarification from his doctor on his inability to work around people. She informed
    him that, should he have any difficulty obtaining the records, Costco was willing to
    provide a physician to communicate with his doctor at Costco’s expense. She
    invited him to contact her directly if he had any questions.
    On January 8, 2015, Gibson’s manager sent him another letter informing
    him that he had exhausted his FMLA and state law leave and provided dates when
    he was anticipated to be eligible for further FMLA or state law leave. Despite his
    exhaustion of leave, his manager indicated that he would still be allowed two
    excused absences per month due to his documented health condition. He was
    instructed to indicate absences taken for this purpose were due to his documented
    medical condition when calling out of work. His manager offered to discuss any
    further assistance that would help Gibson not miss work, and encouraged him to
    reach out to her with any questions. Gibson signed this letter indicating that he
    accepted the offered accommodation.
    Thereafter, Gibson submitted further documentation from this doctor dated
    January 2, 2015.      That documentation indicated that Gibson would need
    intermittent leave for up to seven days per month. Gibson’s manager sent another
    letter on January 8, 2015 indicating that Costco would not be able to excuse more
    than two days per month. She indicated that Gibson was able to access personal
    3
    No. 80976-8-I/4
    medical leave (PML): a one year job protected leave provided by Costco in addition
    to FMLA and Gibson refused to sign that letter.
    In November 2015, Gibson submitted further documentation from his doctor
    indicating that he was able to work only three days per week, four hours per day.
    It also indicated that he could not push or pull any more than 20 pounds, and could
    only stand, walk, bend or stoop for up to 3 hours per day. In response, Costco
    offered a temporary, part-time assignment in the Stockroom that allowed him to
    work within his restrictions.    Gibson declined that accommodation.          He later
    provided additional documentation with further restrictions, including that he was
    unable to stand or sit continuously for more than 30 minutes.
    On November 17, 2015, Costco offered Gibson a temporary assignment at
    the Auburn Humane Society Thrift Shop under Costco’s Interim Community
    Employment Program (ICEP). Under the program, Gibson would be able to work
    at the thrift store while receiving his full Costco pay and benefits. While working at
    the store, his manager checked in with him regarding his physical restrictions and
    ability to perform job functions. Gibson worked at the store until February 10, 2016.
    At the conclusion of his ICEP assignment, Costco placed Gibson on leave.
    On March 17, 2016, Costco conducted a job assessment meeting (JAM)
    with Gibson. Costco utilizes JAMs where an employee has medical restrictions on
    their ability to perform their job functions. They are designed to clarify restrictions,
    determine whether they can be reasonably accommodated, and assess whether
    there are open positions that the employee can be reassigned to within their
    4
    No. 80976-8-I/5
    restrictions. The meetings generally include the employee, manager, and a neutral
    note taker.
    At the JAM, Gibson and Costco determined that he was still unable to meet
    the essential requirements of his Stockroom job. The Lab had no other open
    positions. Gibson was placed on leave until his restrictions changed or until
    another position which fit his restrictions became available. These findings were
    memorialized in contemporaneous notes, which Gibson signed to indicate his
    agreement.
    On June 1, 2016, Costco offered Gibson a position as a member services
    assistant, and installed a stand/sit desk for him. This position is the only position
    in the Lab that does not require significant physical strain.       The position is
    nevertheless demanding. It involves working to resolve problems with incomplete
    or erroneous eyeglass orders. Costco has high standards for the prompt resolution
    of these issues. Its goal is to have all eyeglass orders processed within 48 hours.
    The position also involves managing phone traffic to and from the Lab, monitoring
    building access, and greeting visitors.    Costco expects all phone calls to be
    answered within three rings. To accomplish this, all Member Services employees
    are expected to answer calls. When someone is unable to answer a call, it will
    increase the workload for the other employees. Costco believes that “reliable
    attendance and cognitive focus and engagement” are essential functions of the
    job.
    5
    No. 80976-8-I/6
    On December 28, 2017, Gibson requested another leave to address
    “auditory hallucinations.” At that time, Gibson had accrued 205 hours of FMLA
    leave. After those hours were exhausted, Costco allowed him to continue leave
    under its PML policy. He remained on PML leave for 12 weeks.
    On March 26, 2018, Gibson was cleared to return to work, but at a reduced
    schedule of five hours per day, four days per week. Costco held another JAM with
    Gibson the next day.      At that meeting, Costco offered Gibson a Temporary
    Transitional Duty (TTD) position in Member Services that allowed his reduced
    schedule. Costco offers TTD when an employee has restrictions that prevent them
    from performing essential functions of their job. It is essentially a temporary, light-
    duty assignment that removes one or more essential function of the employee’s
    job. Costco generally limits TTD to 12 weeks. Gibson’s TTD in this instance was
    for a total of 12 weeks. Gibson accepted the offer.
    During this TTD, Costco noticed that, in addition to his reduced hours,
    Gibson was taking a number of additional breaks. Often, he would simply leave
    his workstation without informing anyone, sometimes for long periods of time,
    prompting complaints from other employees.
    When asked about the breaks, Gibson indicated that he required breaks as
    an additional medical accommodation. Costco management met with him to
    discuss the accommodation the following day, April 26, 2018. Costco indicated
    that Gibson would need to provide medical documentation of his need for this
    accommodation. Still, Costco allowed the breaks pending Gibson providing the
    necessary documentation.
    6
    No. 80976-8-I/7
    Gibson provided medical documentation May 1, 2018. The documentation
    Gibson provided indicated only that he should “take breaks as needed 5-20
    minutes to manage symptoms.” Costco wanted more information, including what
    the anticipated frequency of the breaks would be, whether they could be
    scheduled, how long the accommodation would be necessary, and whether a
    different accommodation would suffice.          Costco asked Gibson for further
    clarification on the note, but he was unable to provide any.
    On May 5, 2018, Costco management conducted another meeting with
    Gibson to determine if it could continue to accommodate Gibson’s restrictions. At
    that meeting, it was determined that Gibson would be allowed to continue on
    transitional duty until May 31, working his reduced schedule and taking breaks as
    needed to manage his symptoms. Gibson signed a letter indicating his acceptance
    of the offer. On May 17, the TTD was extended to July 5, 2018.
    During this TTD, Costco informally tracked Gibson’s breaks. It found the
    breaks to be unpredictable in frequency and duration. During his 5 hour shift, he
    would take 2 to 3 breaks, often approaching or exceeding 20 minutes, sometimes
    30 minutes. On multiple occasions, the breaks during his shift totaled more than
    an hour. Gibson often did not tell others that he was leaving his station, despite
    policy and practice to do so.
    On June 20, 2018, Costco management met with Gibson to discuss the
    upcoming end to his TTD. Management informed him that, when his TTD ended
    he would need to resume a full-time schedule and provide medical documentation
    of his ability to do so. Gibson claims that management termed this as a “full
    7
    No. 80976-8-I/8
    release,” which Gibson interpreted to mean able to work a full-time schedule. An
    internal management e-mail termed it a “full duty release.” The sender of that e-
    mail indicated that the “full duty release” e-mail was a standard message sent to
    management whenever an employee was nearing the end of a TTD period.
    Nobody from Costco management told Gibson that he would need an
    unconditional release in order to return to work.
    Costco provided testimony from its designated corporate officer that it has
    no policy of requiring a full release at the end of TTD. Instead, the practice is to
    require an employee coming off of TTD to be able to perform all essential job
    functions.
    On June 22, 2018, Gibson presented Costco with a note from his doctor
    indicating he could “return to work immediately.” The note did not indicate any
    restrictions on Gibson’s ability to work. That day, Gibson worked a full eight hour
    shift but still took periodic unscheduled breaks. When asked if he still required
    unplanned breaks on a possibly hourly basis, Gibson indicated that he did. Gibson
    claims that management informed him that if he still required these breaks, he
    would be unable to return to work, and instead would be offered an unpaid leave
    of absence. Gibson was then placed on leave.
    On June 22 and 23, 2018, Costco management e-mailed Gibson, but
    received no response. Management also called and left a message, but he did not
    respond. On July 4, 2018, Gibson sent an e-mail to Costco reminding it that he
    had questions and asking for further details on why he had been placed on leave.
    Management responded the next day.          Management provided more detailed
    8
    No. 80976-8-I/9
    written responses to his questions on December 18, 2018. On June 29 and July
    5, Costco sent Gibson leave paperwork to share with his doctor, but he did not
    respond.
    On July 11, 2018, a representative of Costco’s third party accommodations
    assistance provider, Briotix Health Limited Partnership, called Gibson and offered
    assistance obtaining medical documentation to move the process along. Gibson
    declined assistance. Briotix called again on July 17 and left a message. Gibson
    did not respond.
    On July 21, 2018, Gibson provided a work restriction form—dated July 12—
    which set forth several work restrictions. The form indicated that Gibson still
    required breaks of 5-15 minutes hourly as needed. The form indicated that this
    would be required at a minimum until October 31, or until “treatment success.”
    The form also indicated that he was limited in his ability to perform under stress,
    maintain composure, work with others, and respond to feedback and criticism.
    Costco determined it could not accommodate this restriction for this amount of
    time, and placed Gibson on leave until October 31, or until his restrictions changed,
    whichever came first.
    On July 25, 2018, after unsuccessfully trying to reach Gibson multiple times
    by phone, Costco sent Gibson a letter to notify him of the status of his employment.
    The letter indicated that Costco was unable to accommodate his restrictions at that
    time, that his leave was extended to October 31, 2018, and asked him to notify
    Costco if his restrictions changed.
    9
    No. 80976-8-I/10
    On July 26, 2018, Gibson filed a complaint against Costco with the Equal
    Employment Opportunity Commission (EEOC).            On October 8, 2018, Gibson
    commenced this suit in King County Superior Court, alleging that Costco had
    violated the Washington Law Against Discrimination1 (WLAD).
    On October 25, 2018, Gibson e-mailed Costco in anticipation of the end of
    his leave of absence. He indicated that he was ready to work full-time with the
    same break restrictions. Costco replied that if he was ready to return to work,
    Costco needed a medical release, “with or without restrictions.” Gibson replied
    that Costco should be able to use the same paperwork he had submitted at the
    start of his leave.
    On November 9, 2018, Costco held another JAM meeting with Gibson to
    discuss further job accommodations.        At the meeting, the parties discussed
    Gibson’s continued need for breaks during the workday. Costco indicated that the
    breaks posed difficulty because there were not enough employees to answer the
    phones when he was not at his workstation. Costco asked Gibson to go back to
    his medical providers for further clarification on his needed accommodations.
    On December 12, 2018, Gibson submitted an updated medical form on his
    restrictions. It said,
    Elliott has difficulty handeling [sic] stressful social interactions and
    evaluations . . . He has been practicing exercises taught to him by
    psychologist [sic]. He is ready to return to work but will need time to
    practice using his new mental health tools when stressors arise. He
    would benefit from being allowed to take a 5-15 minute break every
    hour. He may not need breaks this often, but knowing this is an
    1
    Chapter 49.60 RCW.
    10
    No. 80976-8-I/11
    option will decrease his overall stress level helping him be more
    successful at work.
    The parties held another JAM on December 28, 2018.              At the
    meeting, it was determined that Gibson would be allowed to come back to
    work on a trial basis. During this trial period, Gibson was instructed to notify
    managers when he took breaks so they could be logged. Management
    confirmed to Gibson that their willingness to allow him back to work arose
    from their sense from his new documentation that his condition was
    improving. Costco indicated their sense that the frequency and duration of
    Gibson’s required breaks had lessened and would continue to do so over
    time.
    On January 2, 2019, Gibson returned to work in the Member
    Services Department. He still took breaks, but they were of less frequency
    and duration than they had been prior to his leave.
    In April 2019, Gibson submitted medical documentation indicating he
    may need to return to a part-time schedule and needed to take longer
    breaks. Costco agreed to a reduced schedule and allowed him to take
    breaks as needed.       Gibson began having attendance issues as well,
    compiling unexcused absences sufficient to trigger discipline. Costco did
    not formally discipline Gibson, opting instead to discuss the issue with him
    informally.
    Gibson requested another leave of absence on October 10, 2019.
    Costco granted this request. Costco claims Gibson is still employed at
    11
    No. 80976-8-I/12
    Costco, and Gibson does not dispute this. It is unclear from the record
    whether he is on leave or working regularly at this time.
    All the while, this lawsuit has continued. On November 15, 2019, the
    parties each requested summary judgment. The trial court denied Gibson’s
    motion and granted summary judgment for Costco.
    Gibson appeals.
    DISCUSSION
    Gibson argues that Costco failed to adequately engage in an interactive
    process to accommodate his disability. Specifically, he takes issue with Costco’s
    decision to place him on leave in June 2018. He claims this decision was based
    on Costco’s unlawful policy requiring employees to provide a “full release” at the
    end of a transitional duty assignment. So, he argues, the trial court erred in
    granting summary judgment for Costco.2
    I. Washington Law Against Discrimination
    The WLAD makes it unlawful for an employer to discriminate against an
    employee because of the presence of any sensory, mental, or physical disability.
    RCW 49.60.180(3).      It requires an employer to reasonably accommodate an
    2
    Gibson’s original complaint alleged violations of WLAD and the
    Washington Family Leave Act (WFLA), former chapter 49.78 RCW, repealed by
    LAWS OF 2006, ch. 59, § 23, LAWS OF 2017, ch. 5, § 98. Costco moved for summary
    judgment on both claims. The trial court granted the motion. Gibson assigns error
    to the trial court’s grant of summary judgment but provides no argument regarding
    his WFLA claim. Appellants are required to provide argument in support of the
    issues presented for review, including citations to the record. RAP 10.3(a)(6).
    Failure to provide this argument renders the issue undeserving of appellate
    consideration. Holland v. City of Tacoma, 
    90 Wn. App. 533
    , 537-38, 
    954 P.2d 290
    (1998). We proceed to consider whether the trial court erred in granting summary
    judgment to Costco on Gibson’s WLAD claim.
    12
    No. 80976-8-I/13
    employee with a disability unless the accommodation would pose an undue
    hardship. Frisino v. Seattle Sch. Dist. No. 1, 
    160 Wn. App. 765
    , 777, 
    249 P.3d 1044
     (2011).    Generally, the best way for the employer and employee to
    determine a reasonable accommodation is through a flexible interactive
    process. Id. at 779. The duty to accommodate is continuing. Id. at 781.
    Employers may wish to test one mode of accommodation, and then test
    another.    See id.     “An employer’s previously unsuccessful attempts at
    accommodation do not give rise to liability if the employer ultimately provides a
    reasonable accommodation.” Id.
    II. Standard of Review
    We review summary judgment decisions de novo. Frausto v. Yakima HMA,
    LLC, 
    188 Wn.2d 227
    , 231, 
    393 P.2d 776
     (2017).                Summary judgment is
    appropriate where there are no genuine issues of material fact and the moving
    party is entitled to judgment as a matter of law. CR 56(c). All facts and reasonable
    inferences must be interpreted in the light most favorable to the non-moving party.
    Sabey v. Howard Johnson & Co., 
    101 Wn. App. 575
    , 582, 
    5 P.3d 730
     (2000).
    WLAD is to be construed liberally to effectuate its purpose of remedying
    discrimination. Clipse v. Commercial Driver Servs., Inc., 
    189 Wn. App. 776
    , 790,
    
    358 P.3d 464
     (2015). Because of this, summary judgment is often inappropriate
    in WLAD cases. Frisino, 160 Wn. App. at 777. But, summary judgment is still
    appropriate where the plaintiff fails to raise a genuine issue of material fact on one
    or more of the prima facie elements of a WLAD claim. Id.
    13
    No. 80976-8-I/14
    To state a prima facie case for failure to accommodate under WLAD,
    Gibson must show:
    (1) That he had an impairment that is medically recognizable or
    diagnosable or exists as a record or history; and
    (2) That . . .
    (a) [he] gave [Costco] notice of the impairment . . . ; . . .
    ....
    (3) That . . .
    (a) the impairment has . . . a substantially limiting effect on
    (i) his . . . ability to perform his . . . job; . . .
    ....
    (4) That he would have been able to perform the essential functions
    of the job in question with reasonable accommodation; and
    (5) That the employer failed to reasonably accommodate the
    impairment.
    6A WASHINGTON PRACTICE: WASHINGTON PATTERN JURY INSTRUCTIONS: CIVIL
    330.33, at 364-65 (7th ed. 2019).
    It is uncontested that Gibson has a disability which Costco knows prevents
    him from performing the essential functions of his job absent accommodation. The
    parties contest only elements (4) and (5).
    III. June Leave Determination Did Not Violate WLAD
    A. No Policy of Automatic Leave
    Gibson claims that Costco automatically denied Gibson’s request for
    accommodation at the end of his 12 week TTD period without engaging in any
    actual discussion with him regarding his job functions, the potential impact of his
    14
    No. 80976-8-I/15
    requested accommodation, and alternative accommodations that could have
    allowed him to perform his job duties. This claim mischaracterizes the record.
    Gibson requested leave in December 2017. He was granted 12 weeks
    leave.3 When that leave expired in March 2018, he was medically cleared to work
    only five hours per day, four days per week. Costco offered and Gibson accepted
    a TTD which allowed him to work under those medical restrictions for 2 weeks.
    The TTD was later extended by agreement to May 31 and then again to July 5.
    This part-time TTD is not a form of required accommodation.            See Davis v.
    Microsoft Corp., 
    149 Wn.2d 521
    , 534-36, 
    70 P.3d 126
     (2003) (employer is not
    required by WLAD to provide a reduced work schedule as an accommodation).
    On June 20, 2018, Costco management met with Gibson to discuss the
    upcoming end to his TTD. Gibson needed medical clearance to return to full-time
    employment and perform essential job functions. Gibson had not provided medical
    clearance to that point. He was informed that without it, he would be placed on
    leave.4 Whether Gibson was regarded as still being on leave during his TTD or
    being returned to leave when the TTD expired, it is undisputed that he had not
    been reinstated and could not be without medical clearance. This was a correct
    statement of law and fact, not an inappropriate automatic leave policy.
    3
    At this time, Gibson had roughly 205 hours of FMLA leave available. He
    exhausted those hours and covered the remainder through Costco’s PML policy.
    4
    Gibson was ineligible for FMLA or state law leave at this time point in time.
    His leave was based solely on Costco’s internal PML policy.
    15
    No. 80976-8-I/16
    B. No Policy of Full Release after TTD
    Gibson claims that before his 2018 TTD ended, Costco specifically
    instructed him to provide a full-time work release from his doctor, not a full-duty
    release. He claims he was nonetheless placed on an unpaid leave solely because
    the release he provided was for a return to work full-time rather than full-duty. The
    record does not support this claim.
    Gibson could be reinstated to his full-time job answering calls in member
    services only if medically cleared to perform all the essential functions of the job.
    Costco never claimed he must do so without accommodation of his disability. As
    of the June 20 meeting, he had not provided that clearance nor identified the
    accommodations necessary to return full-time.
    Two days later, Gibson produced a doctor’s authorization to return to full-
    time work. No limitation or accommodations were noted. On June 22, Gibson
    reported to member services to work a normal shift. He took unscheduled breaks
    throughout the day. He was told this was not acceptable and placed on leave.
    The record is clear that he had not provided medical documentation of his current
    accommodation needs, and had not obtained Costco’s agreement to such
    accommodations. Only on July 21 did Gibson produce medical documentation of
    accommodations needed to return to his job full-time.5 Costco did not violate the
    WLAD by not reinstating him without medical clearance nor by placing him on
    leave as a result. The full-duty claim lacks factual merit.
    5
    The work restriction form was dated July 12. It indicated that Gibson would
    require breaks “up to 5-15 min. hourly,” and that the accommodation would be
    needed until “[October 31, 2018] or treatment success.”
    16
    No. 80976-8-I/17
    C. No Failure to Interact on Accommodation
    Gibson argues Costco failed to engage in the interactive process before
    placing him on leave in June 2018. He asserts that unless requested by the
    employee or to prevent discharge, a forced unpaid leave of several months cannot
    be considered a reasonable accommodation. To accommodate, the employer
    must affirmatively take steps to help the disabled employee continue working—
    either at their existing position or through attempts to find a position compatible
    with their skills and limitations. Griffith v. Boise Cascade, Inc., 
    111 Wn. App. 436
    ,
    442-43, 
    45 P.3d 589
     (2002).
    Costco had been engaging with Gibson since 2013. Costco was engaging
    in the interactive process on June 20, 2018 when it met with Gibson, and on June
    22 when Gibson worked an additional shift. He was placed on leave because he
    had not responded in that process with the necessary medical information and, as
    a result, had not achieved agreed upon accommodations. Costco reached out to
    him repeatedly during June and July and continued reaching out until December
    when it received revised medical documentation of accommodation needs that it
    believed allowed Gibson to return to work. The record is also clear that Gibson
    did not respond to all of Costco’s attempts to reach him. The record is clear that
    the reason Gibson was placed on leave in June and continued on leave for several
    months was not a failure of Costco to engage in the interactive process.
    17
    No. 80976-8-I/18
    IV. The Accommodation Requested Was Not Reasonable
    Gibson argues that, at the time of his leave in June 2018, he was able to
    perform the essential functions of his job.        Costco counters that “reliable
    attendance” is an essential function, which Gibson was unable to provide. Gibson
    argues that he did not have attendance issues and that his breaks improved his
    cognitive focus.
    An “essential function” is a job duty that is fundamental, basic, necessary,
    and indispensable to filling a particular position. Davis, 
    149 Wn.2d at 533
    . The
    ability to work a particular schedule can be an essential function. See 
    id.
     at 535-
    36.     Employers are not required to eliminate essential job functions to
    accommodate a disability. Pulcino v. Fed. Express Corp., 
    141 Wn.2d 629
    , 643, 
    9 P.3d 787
     (2000), overruled in part on other grounds by McClarty v. Totem Elec.,
    
    157 Wn.2d 214
    , 
    137 P.3d 844
     (2006). Nor is an employer required to reassign
    essential job functions to other employees. Id. at 644.
    In March 2018, Gibson submitted medical clearance to return from leave for
    five hours a day, four days a week. That became the basis for his TTD. On May
    1, 2018 Gibson submitted medical documentation indicating that he “[t]ake breaks
    as needed. 5-20 minutes to manage symptoms.” Though Gibson provided a
    medical clearance to return to work full-time on June 22, it did not update any
    accommodation needs.       The medical accommodation information provided to
    Costco was not updated again until July 21, 2018. It requested 5 to 15 minute
    breaks per hour, through October 31 or until treatment success.
    18
    No. 80976-8-I/19
    Gibson’s position involved answering phones and greeting visitors to the
    Lab. These functions require Gibson to be at his workstation. Costco introduced
    evidence that “reliable attendance and cognitive focus and engagement” are
    essential functions of Gibson’s Member Services position. Gibson explains the
    purpose of the extra breaks he sought were to afford him time to engage in guided
    meditation, allowing him to “think more clearly” and “focus better and for longer
    periods of time”—an outcome clearly related to and important for Gibson’s
    “cognitive focus and engagement” requirement. But, the purpose of the breaks
    and the need for such breaks is not in question. What is at issue is whether Gibson
    was performing the essential functions of his job if he was taking these breaks.
    Gibson argues that he did not have attendance issues.           He equates
    “attendance” with showing up to his scheduled shift. But, the issue is not whether
    showed up for work. The issue is whether he was capable of performing essential
    functions on a full-time basis with the requested accommodation, while he was
    present for a shift. If he is not, the requested accommodation is not reasonable.
    Gibson is unable to perform an essential function while his breaks take him
    physically away from his workstation. The record is clear that the amount of break
    time accommodation he has requested was 5 to 20 minutes as needed. Yet, the
    weeks immediately prior to the June leave, while he was working a 5 hour shift on
    his TTD, his breaks often approached or exceeded the maximum duration,
    sometimes being up to 30 minutes long. More than once, his breaks (in total)
    exceeded 1 hour of his already-reduced 5 hour shift. The amount of time he was
    on break during the TTD was very significant.         If viewed as a requested
    19
    No. 80976-8-I/20
    accommodation, it is equivalent to converting a full-time position to a part-time
    position. WLAD does not require an employer to make such an accommodation.
    See Davis, 
    149 Wn.2d at 535-36
    . And, in June, Gibson had not provided Costco
    any medical documentation or even a personal assurance that he would be away
    from his work station less than he had been demonstrating during his part-time
    shifts on the TTD.
    Gibson argues that his June leave was not about essential functions,
    because he was allowed to return to work with what he describes as the same
    breaks accommodation Costco had rejected in June.          But, the new breaks
    restriction differed in ways that were significant to Costco. First, the medical
    documentation describing this restriction indicated that Gibson had developed new
    coping techniques. Second, the new medical documentation indicated that the
    breaks “would benefit” Gibson rather than being “needed.”              Third, the
    documentation indicated that the breaks may not even be needed, but that having
    them available would decrease Gibson’s symptoms.         Taken together, Costco
    believed this new documentation showed meaningful improvement that Costco
    thought could continue if Gibson were allowed to go back to work.
    V. Conclusion
    The evidence, viewed in the light most favorable to Gibson, fails to raise a
    genuine issue of material fact as to whether Costco reasonably accommodated
    him or engaged in an interactive process with him, or whether he would have been
    able meet the essential functions of his position with reasonable accommodation.
    20
    No. 80976-8-I/21
    He fails to make a prima facie case under WLAD. The trial court did not err in
    granting summary judgment for Costco.
    We affirm.
    WE CONCUR:
    21