Rebecca A. Rufin, Appellant, v. the City of Seattle, Respondent , 199 Wash. App. 348 ( 2017 )


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  •      IN THE COURT OF APPEALS FOR THE STATE OF WASHINGTON
    REBECCA A. RU FIN, an individual
    No. 74825-4-1
    Appellant,
    DIVISION ONE
    V.
    CITY OF SEATTLE,a municipality,                  PUBLISHED OPINION
    Respondent.                 FILED: June 26, 2017
    SPEARMAN, J. — An agency must respond to a Public Records Act(PRA),
    chapter 42.56 RCW request within five days by providing the records, denying
    the request, or sending a letter estimating the date of production. Rebecca Rufin
    challenges the City of Seattle's response to three of her PRA requests, arguing
    that records were delayed or the search was inadequate. We conclude that with
    respect to one of those requests, the trial court erred in finding no PRA violation
    because the City failed to give Rufin a five-day letter with a reasonable estimate
    of production. We also conclude that the trial court erred in finding that CR 68
    offers of judgment do not apply in PRA proceedings. We affirm in all other
    respects.
    FACTS
    Rebecca Rufin worked for Seattle City Light from 1990 to 2006. While
    there and shortly after leaving, she was involved as a potential witness in an
    No. 74825-4-1/2
    investigation and in a separate lawsuit related to gender discrimination
    allegations by other City Light employees.
    In August 2011, Rufin applied for a civil and mechanical engineer
    manager(CME) position with City Light. She was interviewed three times, but not
    hired. When City Light relisted the CME position in April 2012, Rufin e-mailed
    Mike Haynes, the director of Power and Production, and asked,"[s]o Mike, is
    there any point in applying for this? I still don't understand how I failed to
    measure up with the last lengthy process." CP at 298. Haynes forwarded the e-
    mail to City Light employees Gary Maehara, DaVonna Johnson, and Steve Kern.
    Rufin filed a complaint against City Light and its Director alleging gender
    discrimination and retaliation for her involvement in the above mentioned
    investigation and lawsuit. She began making numerous PRA requests to City
    Light in connection with her retaliation case. Three of her requests, those made
    on September 28, 2012, March 4, 2014, and March 17, 2014, are at issue in this
    appeal.
    On August 15, 2012, Rufin e-mailed a public disclosure request to
    Maehara, City Light's Public Disclosure Officer. Rufin requested, among other
    things, lap e-mails , attachments to e-mails, written correspondence, and/or
    notes, to or from any employee or entity at Seattle City Light, dated January 1,
    2004 or later, containing the name 'Rufin' or referring to Rebecca (Becky) Rufin."
    CP at 140. The City's e-mails are automatically deleted after 45 days unless they
    are saved to an archive folder or a litigation hold is placed on the account. Josh
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    No. 74825-4-1/3
    Walter, who worked on PRA requests, conducted a broad search and found that
    there were thousands or tens of thousands of responsive records. He did not
    review all the e-mails, and instead asked Rufin to refine her request. On
    September 28, 2012, Rufin agreed to narrow the request to the e-mails of Jorge
    Carrasco, Johnson, Kern, and Haynes that mention her name (September 28,
    2012 request). Walter searched the e-mail accounts of these individuals, and
    provided the responsive documents to Rufin. He did not find, and therefore did
    not provide, the April 2012 Rufin e-mail that Haynes forwarded to Johnson, Kern,
    and Maehara.
    With her retaliation trial set to begin in April 2014, Rufin made additional
    requests for documents. On March 4, Rufin requested various payroll records for
    at least 49 City Light employees(March 4, 2014 request). She wrote that"TIME
    IS OF THE ESSENCE, as these items may become important exhibits in a trial
    scheduled for the end of March 2014." CP at 180. Walter acknowledged the
    request, as well as another that Rufin had sent the day before, and estimated
    that the first installment of records would be available in 20 days. Walter provided
    the records on May 8.
    On March 17, Rufin made another PRA request for various partial hiring
    files (March 17, 2014 request). She again indicated that time was of the essence.
    Walter did not send a five-day letter acknowledging the request and estimating a
    time for production. But he provided the first installment of records on May 30,
    2014, and completed the request on July 30, 2014.
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    No. 74825-4-1/4
    Meanwhile, at trial, Rufin did not have the benefit of the documents she
    requested on March 4, 2014 and March 17, 2014. She also did not have the
    forwarded e-mail responsive to her September 28, 2012 request. The City
    prevailed at trial.
    In November 2014, Rufin filed a claim alleging six violations of the PRA. In
    discovery, RUfin requested e-mails bearing her name that may exist among
    public disclosure officers. The City produced the forwarded e-mail. It was located
    in Maehara's e-mail account, which was not searched for the September 28,
    2012 request.
    In June 2015, the City made Rufin a CR 68 offer of judgment for $40,000
    plus reasonable attorney fees for her PRA claims. At that point, Rufin had
    incurred only $12,966.11 in fees and costs. She did not accept the offer of
    judgment. The City moved for summary judgment on all six PRA claims and
    prevailed on two claims that were not appealed. In January 2016, the trial court
    conducted a bench trial on the remaining four claims. On a CR 41(b)(3) motion,
    the court dismissed the March 4, 2014 claim. At the close of trial, the court found
    that the City did not violate the PRA with respect to the September 28, 2012 and
    March 17, 2014 requests.
    Rufin received a judgment for $1,688 for one PRA violation. She
    requested $168,038.96 in fees and costs, but was awarded $33,229.12. The
    court declined to shift attorney fees or costs under CR 68,finding that CR 68
    does not apply in PRA cases. The court reasoned that
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    No. 74825-4-1/5
    it would undermine the statutory purpose of the PRA to limit Plaintiffs
    recovery of costs and attorney fees. The purpose of the PRA is to
    protect the sovereignty of the people of this State. RCW 42.56.020.
    To assure that the public interest will be fully protected, the PRA is a
    strongly worded mandate for broad disclosure of public records and
    should be liberally construed to promote full access to public records,
    and its exemptions are to be narrowly construed. . . . Application of
    CR 68 in this context would have a chilling effect on this public policy.
    CP at 1763.
    Rufin appeals the dismissal of three of her PRA claims arising from the
    September 28, 2012, March 4, 2014, and March 17, 2014 requests. The City
    cross-appeals the trial court's finding that CR 68 does not apply to the PRA.
    DISCUSSION
    September 28, 2012 Request
    Rufin argues that the search in response to her September 28, 2012
    request was not reasonable because it did not follow an "obvious lead" to search
    Maehara's e-mail account.
    When the trial court has weighed the evidence in a bench trial, we review
    whether the court's findings of fact are supported by substantial evidence and, if
    so, whether the findings support the conclusions of law. Panorama Vill.
    Homeowners Ass'n v. Golden Rule Roofing, Inc., 
    102 Wash. App. 422
    , 425, 10
    P.3d 417(2000); Zink v. City of Mesa, 
    140 Wash. App. 328
    , 337, 
    166 P.3d 738
    (2007). Whether the findings of fact support the conclusions of law is a question
    of law that we review de novo. Sunnyside Valley Irr. Dist. v. Dickie, 
    149 Wash. 2d 873
    , 880, 73 P.3d 369(2003). The City bears the burden to establish that it
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    No. 74825-4-1/6
    responded adequately to record requests.' Block v. City of Gold Bar, 189 Wn.
    App. 262, 270, 355 P.3d 266(2015) rev. denied, 
    184 Wash. 2d 1037
    (2016).
    Government agencies must disclose public records upon request.
    The PRA is a strongly worded mandate for broad disclosure of
    public records. Passed by popular initiative, it stands for the
    proposition that 'full access to information concerning the conduct
    of government on every level must be assured as a fundamental
    and necessary precondition to the sound governance of a free
    society.' Agencies are required to disclose any public record on
    request unless it falls within a specific, enumerated exemption.
    Neighborhood Alliance of Spokane County v. County of Spokane, 
    172 Wash. 2d 702
    , 714-15, 261 P.3d 119(2011)(quoting Progressive Animal Welfare Soc'y v.
    Univ. of Wash., 
    125 Wash. 2d 243
    , 251, 884 P.2d 592(1994)(citations omitted)). To
    adequately disclose documents, the agency must conduct an adequate search
    for records.
    [T]he focus of the inquiry is not whether responsive documents do
    in fact exist, but whether the search itself was adequate. The
    adequacy of a search is judged by a standard of reasonableness,
    that is, the search must be reasonably calculated to uncover all
    relevant documents. What will be considered reasonable will
    depend on the facts of each case. When examining the
    circumstances of a case, then, the issue of whether the search
    was reasonably calculated and therefore adequate is separate
    from whether additional responsive documents exist but are
    not found.
    1 In their appellate briefs, the City and Rufin each argue that the other bore the burden of
    proof at trial. But neither party clearly presented this issue to the trial court to rule on, and the trial
    court did not make such a ruling. In addition, the appellant does not assign error to a decision on
    the burden of proof. It does appear that the burden of proof is on the City in a trial for PRA
    violations. RCW 42.56.550; 
    Block, 189 Wash. App. at 270
    . It also appears that the trial court may
    have placed the burden on Rufin. But, even if a trial court errs in its ruling on the burden of proof,
    its judgment may be sustained if it is supported by the record. Curtiss v. Young Men's Christian
    Ass'n of Lower Columbia Basin, 
    82 Wash. 2d 455
    , 465, 
    511 P.2d 991
    (1973). We conclude that to
    the extent that the trial court did err in placing the burden on Rufin, the error is harmless. We
    have reviewed all the evidence, and it clearly establishes that there were no PRA violations
    except where indicated otherwise herein.
    6
    No. 74825-4-1/7
    Additionally, agencies are required to make more than a
    perfunctory search and to follow obvious leads as they are
    uncovered. The search should not be limited to one or more places
    if there are additional sources for the information requested.
    Indeed,'the agency cannot limit its search to only one record
    system if there are others that are likely to turn up the information
    requested.' This is not to say, of course, that an agency must
    search every possible place a record may conceivably be
    stored, but only those places where it is reasonably likely to
    be found.
    
    Id. at 719-20
    (quoting Oglesby v. U.S. Dep't of Army, 
    287 U.S. App. D.C. 126
    ,
    920 F.2d 57,68(D.C. Cir. 1990)(emphasis added)(citations omitted)).
    Rufin's September 28, 2012 request asked for "all e-mails by or between
    Davonna [sic] Johnson, Jorge Carrasco, Steve Kern, Mike Haynes, and/or any
    individual in the Law Department that mention my name or the[CM E] manager
    hiring process." CP at 151. Rufin sent this request to Walter, who then searched
    the e-mail accounts of Johnson, Carrasco, Kern, and Haynes. Walter did not
    search Maehara's e-mails (where the forwarded Rufin e-mail was eventually
    found in discovery) because he was not among the individuals listed, nor was he
    in the Law Department. This search was reasonably calculated to uncover any e-
    mails by Johnson, Carrasco, Kern, or Haynes, which were the subject of the
    September 28, 2012 request.
    Rufin argues that the trial court erred in concluding that the search was
    adequate. She contends that because Maehara received the original August 15,
    2012 request, and the forwarded Rufin e-mail in April 2012, he should have
    known that his account was an obvious lead that must be searched
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    No. 74825-4-1/8
    under Neighborhood Alliance. But Rufin failed to present any evidence that
    Maehara remembered, or even saw, the e-mail in question. Maehara's account
    was not a place reasonably likely to find e-mails by or between Johnson, Kern,
    Carrasco, Haynes, and/or the Law Department.
    To determine whether a search is reasonable, we focus not on whether a
    document exists that is responsive to the request, but on the nature of the search
    process. We conclude that the trial court did not err in finding that the City
    conducted a reasonable search in response to the September 28, 2012 request.
    March 4, 2014 Request
    Rufin argues that the trial court erred in finding that City Light responded
    to her March 4, 2014 request in reasonable time. She contends that the court
    should have considered whether City Light acted diligently to meet their self-
    imposed deadline, rather than looking only at its diligence after the deadline.
    If the trial court dismisses a claim as a matter of law on a CR 41(b)(3)
    motion to dismiss, we review de novo whether the plaintiff presented a prima
    facie case, viewing the evidence in the light most favorable to the plaintiff. In re
    Dependency of Schermer, 
    161 Wash. 2d 927
    , 939-40, 
    169 P.3d 452
    (2007). An
    agency must respond to a request for public records within five business days by
    providing the records, denying the request, or providing a reasonable timeframe
    within which to respond to the request. RCW 42.56.520. An agency need not
    meet its estimated time of responding to a PRA request so long as it responds
    with "reasonable thoroughness and diligence." Andrews v. Wash. State Patrol,
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    No. 74825-4-1/9
    
    183 Wash. App. 644
    , 653, 334 P.3d 94(2014). Whether an agency responded
    diligently to a PRA request is a fact-specific inquiry decided on a case by case
    basis. 
    Id. Rufin asked
    for various City Light payroll records in her March 4, 2014
    request. She had made another PRA request the day before. On March 7, Walter
    acknowledged the March 4 request and estimated that he would provide the
    records within 20 days. He contacted Human Resources on March 21,
    requesting that payroll start pulling records to fulfill the request. Human
    Resources provided the records on April 8. Walter completed review and gave
    them to Rufin 65 days after her request.
    Rufin contends that Walter's dilatory request for payroll records violated
    the PRA. But during this time, Walter was also working on two other requests by
    Rufin. Walter testified that he put the request "in the queue along with any other
    requests that I was receiving at the time." Verbatim Report of Proceedings(VRP)
    at 128. He testified that at the time, he was also working on a number of other
    requests, one of which was very complex. Under these circumstances, producing
    records within 65 days is not unreasonable. While Rufin is correct that the trial
    court should have included the period before Walter's self-imposed deadline in its
    diligence analysis, we review de novo whether there is prima facie evidence of a
    violation and conclude that the trial court did not err in this regard. The City
    responded diligently to Rufin's March 4, 2014 request.
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    No. 74825-4-1/10
    March 17, 2014 Request
    Rufin argues that the trial court erred in concluding that the City
    responded to her March 17, 2014 request in a reasonable amount of time
    because she did not get documents before her trial. She also points out that
    RCW 42.56.520 requires a response from the agency within five days, and the
    City did not provide such a five-day response. The City contends that Rufin
    waived the five-day response argument. But we find that Rufin briefed the issue
    sufficiently to allow the City the opportunity to respond.
    An agency must respond promptly to a public records request.
    Within five business days of receiving a public record request,
    an agency ... must respond by either (1) providing the record;
    (2) providing an internet address and link on the agency's
    web site to the specific records requested...;(3)
    acknowledging that the agency ... has received the request
    and providing a reasonable estimate of the time the agency ...
    will require to respond to the request; or (4) denying the
    public record request."
    RCW 42.56.520. The trial court found, and substantial evidence supports, that
    the City did not comply with this provision because it did not provide records,
    deny the request, or acknowledge the request with a time estimate within five
    days. Given this finding of fact, the trial court's conclusion of no PRA violation
    does not flow. The City's failure to provide a response under RCW 42.56.520
    violates the PRA.
    In spite of this violation, the record supports the trial court's conclusion
    that the City produced the documents within a reasonable amount of time. The
    trial court found that the City provided the records 74 days after the request,
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    No. 74825-4-1/11
    while also fielding Rufin's March 4 request. It also found that to fully satisfy her
    request, the City was required to find records in storage and to conduct additional
    inquiries through the Human Resources Department.2 It is true that the records
    were produced after Rufin's trial, and that the City was aware of her trial date.
    But a "delayed response by the agency, especially in circumstances making time
    of the essence" is an aggravating factor in the penalty phase, after a violation of
    the PRA is established. Yousoufian v. Office of Ron Sims, 
    168 Wash. 2d 444
    , 467,
    
    229 P.3d 735
    (2010). The trial court did not err in concluding that the City's
    response to the March 17, 2014 request was reasonable.
    RCW 42.56.550(4) authorizes a penalty for the denial of the right to
    inspect or copy a public record, but does not authorize a freestanding penalty for
    lack of a five-day letter. Sanders v. State, 
    169 Wash. 2d 827
    , 860, 
    240 P.3d 120
    (2010). Therefore, there was no error as to imposition of a penalty. But we
    nevertheless remand the case for recalculation of attorney fees, as Rufin is
    entitled to fees for the March 17, 2014 request.
    CR 68 Offer of Judgment
    On cross appeal, the City argues that the trial court erred in ruling that CR
    68 offers of judgment do not apply to the PRA.
    A trial court's interpretation of a statute is a question of law that we review
    de novo. In re Det. of Williams, 
    147 Wash. 2d 476
    , 486, 55 P.3d 597(2002)
    2  This finding of fact is set out in the trial court's conclusions of law. But we review a
    finding of fact erroneously labeled as a conclusion of law as a finding of fact. Scott's Excavating
    Vancouver, LLC v. Winlock Properties, LLC, 
    176 Wash. App. 335
    , 342, 
    308 P.3d 791
    (2013)(citing
    Willener v. Sweetinci, 
    107 Wash. 2d 388
    , 394, 730 P.2d 45(1986)).
    11
    No. 74825-4-1/12
    (citing Western Telepage, Inc. v. City of Tacoma Dep't of Fin., 
    140 Wash. 2d 599
    ,
    
    998 P.2d 884
    (2000)).
    CR 68 is a means by which litigating parties may settle and have judgment
    entered on a pending claim.
    At any time more than 10 days before the trial begins, a party
    defending against a claim may serve upon the adverse party
    an offer to allow judgment to be taken against the defending
    party for the money or property or to the effect specified in the
    defending party's offer, with costs then accrued. If within 10
    days after the service of the offer the adverse party serves
    written notice that the offer is accepted, either party may then
    file the offer and notice of acceptance together with proof of
    service thereof and thereupon the court shall enter judgment.
    CR 68. "If the judgment finally obtained by the offeree is not more favorable than
    the offer, the offeree must pay the costs incurred after the making of the offer."
    
    Id. This provides
    a tactical advantage intended to encourage settlement.
    The civil rules "govern the procedure in the superior court in all suits of a
    civil nature" except "where inconsistent with rules or statutes applicable to special
    proceedings. . . ." CR 1; CR 81(a). An action under the PRA is not a special
    proceeding. Spokane Research & Def. Fund v. City of Spokane, 
    155 Wash. 2d 89
    ,
    104, 
    117 P.3d 1117
    (2005). Courts consistently apply the civil rules to PRA
    proceedings. 
    Id. at 105("normal
    civil procedures are an appropriate method to
    prosecute a claim under the liberally construed PDA."); Neighborhood 
    Alliance, 172 Wash. 2d at 716
    ("the civil rules control discovery in a PRA action."); John Doe
    G v. Dep't of Corr., 
    197 Wash. App. 609
    , 
    391 P.3d 496
    , 506(2017), petition for rev.
    granted,    Wn.2d.      , 397 P.3d 1009(2017)("the normal civil rules apply to
    12
    No. 74825-4-1/13
    PRA proceedings. Thus, the rule governing class certification, CR 23, controls
    here."). Because caselaw clearly establishes that an action under the PRA is not
    a special proceeding, the civil rules apply.
    Rufin argues, however, that CR 68 is inapplicable to the PRA because the
    statute's attorney fee provision mandates an award of costs and reasonable
    attorney fees to a prevailing person. That provision states:
    [a]ny person who prevails against an agency in any action in the
    courts seeking the right to inspect or copy any public record or the
    right to receive a response to a public record request within a
    reasonable amount of time shall be awarded all costs, including
    reasonable attorney fees, incurred in connection with such legal
    action.
    RCW 42.56.550(4). Rufin argues that CR 68 conflicts with this fee provision
    because it would require a plaintiff to bear her own fees and costs incurred after
    rejecting an offer of judgment if she did not achieve a more favorable result at
    trial. The vital public policy of the PRA is to promote access to public records.
    Am. Civil Liberties Union of Wash. v. Blaine Sch. Dist. No. 503, 
    95 Wash. App. 106
    ,
    115, 975 P.2d 536(1999). To that end, the PRA "provides for a more liberal
    recovery of costs. . ." 
    Id. But liberal
    recovery is not unlimited, as has been made
    clear by recent cases affirming significant reductions of PRA fee awards. See
    
    Sanders, 169 Wash. 2d at 865-68
    ; Cedar Grove Compostinci, Inc. v. City of
    Marysville, 
    188 Wash. App. 695
    , 731, 
    354 P.3d 249
    (2015). Costs and attorney
    fees are subject to a reasonableness requirement. 
    ACLU, 95 Wash. App. at 117
    ;
    Cedar 
    Grove, 188 Wash. App. at 729
    .
    13
    No. 74825-4-1/14
    Applying CR 68 to the PRA is a reflection of this reasonableness
    requirement: if a plaintiff fails to improve her position at trial, the costs and
    attorney fees associated with the additional litigation are not reasonable, and
    may be limited pursuant to CR 68. The reasonableness requirement inherent in
    CR 68 is not in conflict with the PRA provision that the prevailing party "shall be
    awarded all costs, including reasonable attorney fees, incurred in connection with
    such legal action." RCW 42.56.550(4).
    In addition, Rufin fails to distinguish the language in the PRA attorney fee
    provision from similar statutes that are subject to CR 68 and provide for attorney
    fees to the prevailing plaintiff. The Washington Law Against Discrimination
    (WLAD), chapter 46.60 RCW,employs similar mandatory language regarding
    imposition of attorney fees, and CR 68 has been applied to such disputes.3
    Minger v. Reinhard Distrib. Co., 
    87 Wash. App. 941
    , 947, 
    943 P.2d 400
    (1997);
    Lietz v. Hansen Law Offices, P.S.C., 
    166 Wash. App. 571
    , 584, 
    271 P.3d 899
    (2012).
    Rufin also argues that the trial court correctly reasoned that applying CR
    68 would have a chilling effect on actions to access public records. The City
    argues that CR 68 is good public policy because it promotes the settlement of
    PRA disputes. In spite of concerns about a chilling effect on litigation brought in
    3 The   WLAD states:"Any person deeming himself or herself injured by any act in violation
    of this chapter shall have a civil action in a court of competent jurisdiction to enjoin further
    violations, or to recover the actual damages sustained by the person, or both, together with the
    cost of suit including reasonable attorneys' fees or any other appropriate remedy authorized by
    this chapter. .. ." RCW 49.60.030(2).
    14
    No. 74825-4-1/15
    the public interest, courts have nevertheless applied CR 68 to other remedial
    statutes such as the Consumer Protection Act, chapter 19.86 RCW,and the
    WLAD. Critchlow v. Dex Media West, Inc., 
    192 Wash. App. 710
    , 
    368 P.3d 246
    , rev.
    denied, 186 Wn.2d 1012(2016)(CPA); Johnson v. State, Dep't of Trans., 
    177 Wash. App. 684
    , 313 P.3d 1197(2013)(WLAD). The public policy goal of
    encouraging settlement of lawsuits is equally applicable to the disputes under the
    PRA.
    Rufin argues that CR 68 would discourage an individual from bringing a
    claim for a PRA violation that does not support a freestanding penalty because in
    such a case, a plaintiff can be a prevailing party but not improve her financial
    position at trial. This may be so, but CR 68 is nonetheless an appropriate tool for
    resolving such violations of the PRA. It does not discourage a citizen from
    bringing an enforcement action. It promotes reasonable, prompt, and proportional
    resolution of PRA violations.
    We reverse the trial court's finding that CR 68 does not apply to actions
    under the PRA.
    Attorney Fees
    Rufin requests attorney fees on appeal under RCW 42.56.550(4), which
    provides that attorney fees and costs be awarded for "[a]ny person who prevails
    against an agency in any action in the courts seeking the right to inspect or copy
    any public record or the right to receive a response to a public record request
    15
    No. 74825-4-1/16
    within a reasonable amount of time." Rufin prevails on appeal and therefore is
    awarded her reasonable attorney fees.
    Reversed and remanded for further proceedings consistent with this
    opinion.
    WE CONCUR:
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