Mark And Julie Daviscourt v. Quality Loan Services ( 2017 )


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  •   IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    MARK AND JULIE DAVISCOURT,
    a husband and wife and their marital                 No. 74979-0-1
    community,
    DIVISION ONE
    Appellants,
    UNPUBLISHED OPINION
    V.                                                                            CO.cz
    Cza
    QUALITY LOAN SERVICESt
    CORPORATION OF WASHINGTON,
    a Washington Corporation,
    Respondent,
    MCCARTHY HOLTHUS, LLP, a
    California Limited Liability Partnership;
    BANK OF AMERICA, N.A., a national
    association,
    Defendants,
    SELECT PORTFOLIO SERVICING,
    INC., a foreign corporation; BANK OF
    NEW YORK MELLON FKA BANK OF
    NEW YORK, a national association;
    MORTGAGE ELECTRONIC
    REGISTRATION SYSTEMS, INC.,
    a foreign corporation; MERSCORP
    HOLDINGS, INC., a foreign corporation;
    ALTERNATIVE LOAN TRUST
    2005-62, MORTGAGE PASS-
    THROUGH CERTIFICATS SERIES
    2005-62; JOHN DOES 1-99,                            FILED: August 21, 2017
    Respondents.
    TRICKEY, A.C.J. — Mark and Julie Daviscourt appeal the dismissal, on
    summary judgment, of their negligence, outrage, and civil conspiracy claims
    against various defendants who initiated a nonjudicial foreclosure proceeding
    against them after they defaulted on their loan.             Underlying most of the
    t It appears the case caption's reference to "Quality Loan Services Corporation of
    Washington" is a typographical error. All other references in the record refer to "Quality
    Loan Service Corporation of Washington."
    No. 74979-0-1 /2
    Daviscourts' claims are their assertions that the defendants recorded documents,
    including a deed of trust and promissory note, containing false information about
    the identities of the lender, beneficiary, and trustee, and that Quality Loan Service
    Corporation of Washington (Quality) failed to maintain a physical address.
    Because the Daviscourts have failed to establish that the defendants violated any
    duty to them when they recorded the documents, that the defendants employed
    unlawful means, and that the defendants' conduct was outrageous, we affirm.
    The Daviscourts also claim that the defendants violated the Consumer
    Protection Act, chapter 19.86 RCW (CPA), by violating the deeds of trust act,
    chapter 61.24 RCW (DTA). Because the Daviscourts have not shown that any
    violation by Quality constituted an unfair or deceptive practice, or that any of the
    other defendants violated the DTA, we also affirm the dismissal of their CPA
    claims.
    FACTS
    In 2005, the Daviscourts executed a promissory note in the amount of
    $875,000 in favor of America's Wholesale Lender(AWL). They secured the note
    with a deed of trust encumbering their home. The deed of trust identified AWL as
    the lender, and stated that the lender was a corporation under the laws of New
    York. The deed of trust identified Transnation as the trustee and Mortgage
    Electronic Registration Systems, Inc.(MERS)as the beneficiary. The deed of trust
    also contained an instruction to return the document to Countrywide Home Loans
    (Countrywide) after recording.
    2
    No. 74979-0-1 / 3
    In 2009, the Daviscourts sued Countrywide and other defendants on other
    grounds related to a loan modification. The lawsuit identified Countrywide as the
    lender for the 2005 loan.
    In September 2011, MERS purported to assign its beneficial interest in the
    deed of trust to the Bank of New York Mellon f/k/a Bank of New York (BONY).
    In September 2013, BONY, acting as beneficiary, recorded an appointment
    of successor trustee, appointing Quality as the trustee. An officer of Select
    Portfolio Servicing, Inc. (SPS), acting as attorney in fact for BONY, signed the
    appointment. The appointment listed an address in Poulsbo, Washington, for
    Quality.
    Also in September 2013, Quality sent the Daviscourts a notice of default
    (NOD). The NOD identified SPS as the loan servicer, and BONY as the owner of
    the note. It was signed by Quality as the trustee. The NOD listed the same
    Poulsbo, Washington, address for Quality as the appointment had.
    Around that time, the Daviscourts attempted to modify their loan with SPS.
    Mark Daviscourt included letters of hardship with his requests to modify the loan.
    A sample letter, from his physician, addressed "To Whom It May Concern" and
    dated January 23,2007, explained that Mark suffered from depression and that
    his "coping skills and executive functioning decline rapidly when under stress, or
    exposed to situational changes."' The letters warned that "a seizure of [Mark's]
    home would likely have a significantly adverse affect [sic] on [Mark's] future
    medical condition."2 Mark sent the same letters to Quality.
    'Clerk's Papers(CP) at 307.
    2 CP at 307.
    3
    No. 74979-0-I /4
    Receiving the NOD distressed Mark. Mark decided to commit suicide
    because he felt that the shame of losing his home was unbearable. Concerned
    about the pain his death would cause his family, he did not follow through with the
    plan.
    In February 2014, Quality sent the Daviscourts a notice of trustee's sale
    because they had defaulted on their obligation. The notice listed a physical
    address for Quality in Seattle, Washington. Mark made several attempts to visit
    Quality at its Seattle office but, although locating the building and seeing a sign for
    Quality, was not able to enter the office or reach anyone through the call box.
    Following his unsuccessful visits to Quality, Mark again considered suicide.
    In March 2014, Quality discontinued the sale.
    In July 2014,the Daviscourts sued MERS, BONY,SPS, Quality, and others
    for negligence, outrage, civil conspiracy, and violation of the CPA. In late
    December 2015, the court granted Quality's motion for summary judgment. In
    March 2016, the court granted summary judgment in favor of the remaining
    defendants (the SPS defendants) and dismissed the Daviscourts' remaining
    claims.
    The Daviscourts appeal.
    ANALYSIS
    Summary Judgment
    Summary judgment is appropriate "if the pleadings, depositions, answers to
    interrogatories, and admissions on file, together with the affidavits, if any, show
    that there is no genuine issue as to any material fact and that the moving party is
    4
    No. 74979-0-1/ 5
    entitled to a judgment as a matter of law." CR 56(c). The affidavits "shall set forth
    such facts as would be admissible in evidence." CR 56(e). Because witnesses'
    opinions on legal issues are not admissible, neither a trial court nor an appellate
    court may consider them when deciding whether to grant summary judgment. King
    County Fire Prot. Dists. v. Hous. Auth. of King County, 
    123 Wash. 2d 819
    , 826, 872
    P.2d 516(1994).
    The court must consider the facts and all reasonable inferences from those
    facts in the light mostfavorable to the nonmoving party. Keck v. Collins, 
    184 Wash. 2d 358
    , 370, 
    357 P.3d 1080
    (2015). Appellate courts review summary judgment
    decisions de novo. 
    Keck, 184 Wash. 2d at 370
    .
    Throughout their brief, the Daviscourts rely on the affidavit of their expert
    witness, Marie McDonnell, as proof that various recorded documents are false or
    void or that various defendants lacked legal authority to take certain actions. The
    Daviscourts note that neither McDonnell's "expertise nor opinions based upon
    findings were challenged in the trial court."3 The defendants argue that the trial
    court properly disregarded McDOnnell's legal conclusions. We agree with the
    defendants and disregard all of McDonell's legal conclusions.
    Negligence
    The Daviscourts argue that the trial court erred by dismissing their
    negligence claims on summary judgment because there were at least genuine
    issues of material fact for each element of their claims. We disagree because the
    Daviscourts have not shown that the defendants had a duty to protect them from
    3   Appellants' Opening Br. at 10.
    5
    No. 74979-0-1 /6
    the type of harm alleged.
    The tort of negligence has four elements: duty, breach, causation, and
    damages. Schooley v. Pinch's Deli Mkt., Inc., 134 Wn.2d 468,474, 
    951 P.2d 749
    (1998). "The existence of a duty may be predicated upon statutory provisions or
    on common law principles." Degel v. Majestic Mobile Manor, Inc., 
    129 Wash. 2d 43
    ,
    49, 
    914 P.2d 728
    (1996). Under the common law, actors "have a duty to exercise
    reasonable care to avoid the foreseeable consequences of their acts." Washburn
    v. City of Federal Way, 
    178 Wash. 2d 732
    , 757, 
    310 P.3d 1275
    (2013) (citing
    RESTATEMENT(SECOND)OF TORTS§281 cmts. C, d (1965)). Actors must also "avoid
    exposing another to harm from the foreseeable conduct of a third party."
    
    Washburn, 178 Wash. 2d at 757
    (citing RESTATEMENT § 302). "The existence of a
    legal duty is a question of law for the court," but the scope of a duty is ordinarily a
    question for the trier of fact. McKown v. Simon Prop. Grp., Inc., 
    182 Wash. 2d 752
    ,
    762, 
    344 P.3d 661
    (2015).
    Here, the Daviscourts argue that the defendants have a duty not to record
    false documents. The Daviscourts cite a warning in Werner v. Werner, that
    corruption of the title registration system could cause "substantial economic loss
    to the parties involved." 
    84 Wash. 2d 360
    , 367,526 P.2d 370(1974). They also point
    out that, in Meyers v. Meyers, the court held that a notary who negligently
    performed her duties could be liable in tort. 
    81 Wash. 2d 533
    , 534-36, 
    503 P.2d 59
    (1972).
    But, in both Werner and Meyers, the court was addressing the liability of
    notaries for allegedly negligently performing specific statutorily-prescribed duties.
    6
    No. 74979-0-1/ 7
    Werner,84 Wn.2d at 361, 368-69(applying California law to determine the notary's
    duties and liability and also holding that Washington could exercise personal
    jurisdiction over a non-resident notary); 
    Meyers, 81 Wash. 2d at 535-36
    (citing former
    RCW 64.08.050 (1987)). In both cases, the defendant notaries acknowledged
    deeds signed by people who were not who they claimed to be. 
    Werner, 84 Wash. 2d at 361
    ; Meyers, 81 Wn.2d. at 534-35. And, in both cases, the forged deeds were
    used to convey the property away from the real owners. Werner,84 Wn.2d at 362;
    Meyers, 81 Wn.2d. at 534-35. In those cases, it is easy to see why the notaries
    would owe their statutory duties to the property owners' whose identities they had
    allegedly failed to confirm.
    By contrast, the Daviscourts have not shown why the defendants owe their
    duty to not record false information specifically to them. The traditional purpose of
    a recording statute is to protect subsequent purchasers from secret conveyances
    and encumbrances. See 18 WASHINGTON PRACTICE REAL ESTATE: TRANSACTIONS
    § 14.5, at 126-27 (2d ed. 2004 & Supp. 2017); 1 JOYCE PALOMAR, PArroN AND
    PALOMAR ON LAND TITLES § 12, at 57-58 (3d ed. 2003). Therefore, it is more likely
    that the duty stemming from recording documents would be owed to subsequent
    purchasers, not the original parties to a transaction, like the Daviscourts.
    It is also clear from the Daviscourts' theory of negligence that the recording
    of documents is only tangentially related to their claim. All the injuries the
    Daviscourts suffered were at the hands of Quality, for allegedly failing to maintain
    its physical location,4 or Countrywide, for listing AWL as a New York corporation
    4 The Daviscourts did not argue that Quality was negligent for failing to maintain its
    physical location in their opening brief.
    7
    No. 74979-0-1 /8
    on the note and deed of trust, even though it, allegedly, did not exist.5 The
    Daviscourts argue that recording documents containing false statements caused
    confusion, which Mark believed he had to visit Quality in person in order to dispel.
    Mark's attempts to find Quality's physical location were unsuccessful and
    traumatic, causing him great emotional distress. And Mark's apparent need to
    clear up the confusion also led to the discovery that AWL did not exist in 2005,
    which caused him to have a psychological breakdown.
    The Daviscourts have not shown that a duty exists under these
    circumstances.6 Thus, the trial court did not err by granting the defendants'
    motions for summary judgment on the Daviscourts' negligence claims.
    Outrage
    The Daviscourts argue that the defendants acted outrageously by pursuing
    5 In his declaration, Mark claims that several documents provided by SPS appeared
    forged. The Daviscourts repeat this claim in the facts section of their opening brief. This
    alleged forgery also caused him distress. It does not appear that the Daviscourts'
    negligence claim includes any alleged forgery.
    Regardless, the Daviscourts would have had to specifically plead any allegation of
    forgery in their complaint. RCW 62A.3-308(a). The SPS defendants argued in their reply
    in support of their motion for summary judgment that the Daviscourts had not satisfied that
    pleading standard. As appellants, the Daviscourts have the burden of providing a record
    sufficient for review. See Story v. Shelter Bay Co., 
    52 Wash. App. 334
    , 345, 
    760 P.2d 368
    (1988). They do not appear to have designated the complaint for review.
    6 In their reply brief, the Daviscourts assert that they can "bootstrap their contentions that
    [the defendants] violated" several specific "statutes into their assertions of negligence."
    Appellants' Reply Br. at 8. We do not consider this argument or any new theories of
    negligence the Daviscourts raised in their reply brief, because they were raised too late.
    See Cowiche Canyon Conservancy v. Bosley, 
    118 Wash. 2d 801
    , 809,828 P.2d 549(1992).
    7 Relying on Vawter v. Quality Loan Service Corp. of Washington, the SPS defendants
    argue that the Daviscourts' outrage claim is barred by the economic loss rule. 707 F.
    Supp. 2d 1115, 1128 (W.D. Wash. 2010). But Washington has replaced the "economic
    loss rule" with the "independent duty doctrine," and the defendants do not offer any
    argument to show that the Daviscourts' outrage claim would be barred under the
    independent duty doctrine. See Hendrickson v. Tender Care Animal Hosp. Corp., 
    176 Wash. App. 757
    , 768-71, 312 P.3d 52(2013).
    8
    No. 74979-0-1 /9
    a nonjudicial foreclosure based on an "arguably void deed oftrust" when they knew
    that Mark was particularly susceptible to emotional distress.8 The Daviscourts also
    argue that the defendants' recording of documents containing falsities, Quality's
    failure to maintain a physical location, and Quality's discontinuance of the trustee's
    sale without notice to the Daviscourts all constitute outrageous and extreme
    conduct. We disagree.
    "The tort of outrage requires the proof of three elements:(1) extreme and
    outrageous conduct,(2) intentional or reckless infliction of emotional distress, and
    (3) actual result to plaintiff of severe emotional distress." Kloepfel v. Bokor, 
    149 Wash. 2d 192
    , 195,66 P.3d 630(2003). The "first element of the test goes to the jury
    only after the court 'determine[s] if reasonable minds could differ on whether the
    conduct was sufficiently extreme to result in liability." Robel v. Roundup Corp.,
    
    148 Wash. 2d 35
    , 51, 
    59 P.3d 611
    (2002)(alteration in original)(quoting Dicomes v.
    State, 
    113 Wash. 2d 612
    , 630, 
    782 P.2d 1002
    (1989)). "Liability exists 'only where
    the conduct has been so outrageous in character, and so extreme in degree, as to
    go beyond all possible bounds of decency, and to be regarded as atrocious, and
    utterly intolerable in a civilized community." Grimsby v. Samson, 
    85 Wash. 2d 52
    ,
    59, 
    530 P.2d 291
    (1975) (emphasis omitted) (quoting RESTATEMENT (SECOND)
    TORTS § 46, cmt. d).
    Void Deed of Trust and Note
    We address first the Daviscourts' argument that the defendants' conduct
    was outrageous because the defendants attempted to nonjudicially foreclose on
    8   Appellants' Opening Br. at 26.
    9
    No. 74979-0-1 / 10
    the Daviscourts' house based on a deed of trust and note that were "arguably" or
    "potentially" void.9 The Daviscourts allege that the note and deed of trust are void
    because both documents listed AWL as the lender and AWL did not exist in 2005.
    Because AWL was a known trade name for Countrywide, we disagree.
    AWL is Countrywide's assumed business name. Dawson v. Bank of New
    York Mellon, 3:16-CV-01427-HZ, 
    2016 WL 7217626
    , at *3(D. Or. Dec. 13, 2016)
    (holding several courts have concluded that "the fact that AWL is Countrywide's
    assumed business name cannot be disputed"); see also Tvshkevich v. Wells Fargo
    Bank N.A., 215CV2010JAMACPS,2016 WL 193666, at *9-10 (E.D. Cal. Jan. 15,
    2016), report and recommendation adopted,2016 WL 1162687(E.D. Cal. Mar. 24,
    2016).
    As the Daviscourts point out, the defendants have not proved that AWL was
    Countrywide's "legitimate trade name in Washington" in 2005.19 But, even if
    Countrywide failed to register AWL as a trade name, it does not follow that the
    deed of trust or promissory note are void or that the documents contained falsities.
    A person's failure to register the trade name prevents the person from being able
    to file a lawsuit in the assumed name, but does not "impair the validity of any
    contract or act of such person or persons and shall not prevent such person or
    persons from defending any suit." RCW 19.80.040. Moreover, the Daviscourts'
    lawsuit against Countrywide in 2009 suggests they were aware of AWL's status as
    Countrywide's assumed business name long before the events giving rise to their
    current lawsuit occurred.
    9 Appellants' Opening Br. at 26.
    '° Appellants' Reply Br. at 5 n.5.
    10
    No. 74979-0-1/ 11
    Accordingly, we reject the Daviscourts' argument that the defendants
    behaved outrageously by pursuing a nonjudicial foreclosure. Similarly, we reject
    any of the Daviscourts' other arguments that rely on their allegation that the
    recorded documents contained false information because they listed AWL as the
    original lender.
    Falsities
    It is not clear exactly which false statements the Daviscourts are referring
    to at this point, but we assume the Daviscourts are referring to (1)statements that
    AWL, rather than Countrywide, was the original lender;(2) statements that MERS
    is or was a beneficiary; and (3) statements that MERS assigned its interest to
    BONY.
    (1) AWL & Countrywide
    As discussed above, it was notfalse to list AWL as the original lender. Thus,
    none of the defendants behaved outrageously by recording documents that listed
    AWL as the lender.
    (2) MERS as Beneficiary
    Under Bain v. Metropolitan Mortgage Group, Inc., MERS is not the
    beneficiary of a deed of trust when it does not have physical possession of the
    promissory note. See 
    175 Wash. 2d 83
    , 99, 
    285 P.3d 34
    (2012). Characterizing
    MERS as the beneficiary has the capacity to deceive. 
    Bain, 175 Wash. 2d at 117
    .
    But, absent a showing that this characterization caused damages, the
    characterization of MERS as the beneficiary is immaterial. Bavand v. OneWest
    Bank,-196 Wn. App. 813, 843,385 P.3d 233(2016).
    11
    No. 74979-0-1 / 12
    Here, in 2005, the parties executed the deed of trust, designating MERS as
    the beneficiary. In 2011, MERS purported to assign its interest to BONY. Given
    that these events occurred before the Supreme Court's 2012 decision in Bain, and
    that, even now, the fact that MERS is designated as a beneficiary is usually
    immaterial, we conclude that it was not outrageous for the parties to record or
    serve documents stating that MERS is a beneficiary.
    (3) BONY as Beneficiary     '
    It was not outrageous for any of the parties to list BONY as the beneficiary
    on documents or record a document on behalf of BONY purporting to appoint
    Quality as a trustee, because those statements are not false. BONY is the
    beneficiary because it is the holder of the note and the deed of trust follows the
    note.
    The Daviscourts have two main objections to the defendants' argument that
    BONY is the beneficiary because it holds the note. First, they argue that the note
    is not a negotiable instrument because it is subject to negative amortization. It
    appears that the Daviscourts are arguing that, because the note was not a
    negotiable instrument it fell outside the Uniform Commercial Code, Title 62A RCW
    (UCC), and, therefore, BONY would need to be able to demonstrate valid
    assignments and a chain of title in order to enforce the note.
    The beneficiary is "the holder of the instrument or document evidencing the
    obligations secured by the deed of trust, excluding persons holding the same as
    security for a different obligation." RCW 61.24.005(2). "Under the UCC, the
    'holder' of the note is '[t]he person in possession of a negotiable instrument that is
    12
    No. 74979-0-1 / 13
    payable either to bearer or to an identified person that is the person in possession."
    Bucci v. Nw. Tr. Servs., Inc., 
    197 Wash. App. 318
    , 328, 
    387 P.3d 1139
    (2016)
    (alteration in original) (quoting RCW 62A.1-201(b)(21)(A)), review denied, 
    188 Wash. 2d 1012
    , 
    394 P.3d 1011
    (2017). A negotiable instrument is "an unconditional
    promise or order to pay a fixed amount of money, with or without interest or other
    charges described in the promise or order." RCW 62A.3-104(a). "[N]egotiability
    exists if the fixed amount can be determined from the face of the instrument, except
    for amounts of interest,for which reference to information not contained in the note
    is allowable." 
    Bucci, 197 Wash. App. at 330
    .
    Here, the Daviscourts argue that their note is not a negotiable instrument
    because the possibility of negative amortization means that the principal amount
    is subject to change." This court recently rejected an argument identical to the
    Daviscourts' in Bucci v. Northwest Trustee 
    Services. 197 Wash. App. at 328-32
    .
    There, the court held that, despite the possibility of negative amortization, the note
    was a negotiable instrument under the UCC. 
    Bucci 197 Wash. App. at 331-32
    .
    Bucci controls. The note is a negotiable instrument. Therefore, BONY is the holder
    of the note.
    Second, they argue that BONY cannot be the beneficiary because the
    defendants failed to prove that BONY was not holding the note as security for a
    different obligation. The Daviscourts argue that there is at least a material question
    of fact for this issue. We disagree. BONY's declaration of ownership is evidence
    that BONY is not holding the note to secure some other obligation because the
    'I Although the note identifies a fixed principal amount of $875,000, that principal changes
    if the Daviscourts' monthly payment is less than the interest that has accrued that month.
    13
    No. 74979-0-1 /14
    note indicates that BONY is the beneficiary, and that, as beneficiary, BONY
    understands that the trustee will rely on the declaration in order to initiate a
    trustee's sale. If BONY were holding the note as security for another obligation, it
    could not call itself as the beneficiary.
    The Daviscourts argue that the defendants' admission that BONY holds the
    note as trustee for a securitized trust means that BONY is holding the note as
    securitjt for a different obligation. They ask how the court can "know that the
    separate obligation owed by the trustee to investors does not involve
    rehypothecation unless the purported beneficiary provides some evidence
    addressing this fact."12      We reject both of these arguments because they are
    purely speculative. The Daviscourts' have not offered any actual evidence to
    contradict BONY's declaration that it is the beneficiary.
    In sum, BONY is the beneficiary. Therefore, it was not outrageous for any
    of the defendants to record or serve documents that stated or relied on the fact
    that BONY is the beneficiary, including documents by which BONY appointed
    Quality as its trustee.
    Quality's Physical Location & Failure to Notify the Daviscourts
    Finally, the Daviscourts argue that two specific acts by Quality were
    outrageous:(1) failing to maintain a physical address, and (2) failing to notify the
    Daviscourts that it had discontinued the trustee's sale. First, all of Mark's attempts
    to visit Quality's physical location in Seattle occurred in March 2014. The failure
    to maintain a physical office for one month is not outrageous or extreme. Second,
    12   Appellants' Opening Br. at 43.
    14
    No. 74979-0-1/15
    Mark does not cite any authority requiring the trustee to inform the borrower that it
    is discontinuing the trustee's sale. Mark's opinion that "Quality stopped the sale
    without telling [him] in order to taunt [him] and cause [him] injury" is just that, an
    opinion.13 He does not offer any evidence that Quality's conduct was outside the
    bounds of decency. Even assuming Quality was aware that Mark was "peculiarly
    susceptible to emotional distress," none of its acts were outrageous enough to
    warrant liability.14
    Accordingly, the trial court did not err by granting the defendants' motions
    for summary judgment on the Daviscourts' outrage claims.
    Civil Conspiracy
    The Daviscourts argue that the trial court erred by granting the defendants'
    motions for summary judgment on their civil conspiracy claims because the
    defendants' conspired to accomplish a lawful purpose, foreclosing on the deed of
    trust, through unlawful means, specifically, illegally recording false documents.
    The Daviscourts argue that, by recording the documents containing false
    statements, the defendants violated two criminal laws. We disagree because the
    Daviscourts have not shown that the defendants' conduct violated either statute.
    "[A]n actionable civil conspiracy exists if two or more persons ... combine
    to accomplish some purpose not in itself unlawful by unlawful means." Corbit v. J.
    I. Case Co., 
    70 Wash. 2d 522
    , 528,424 P.2d 290 (1967).
    The Daviscourts argue that the defendants attempted to nonjudicially
    foreclose by unlawfully filing documents containing false statements. They rely on
    13   CP at 256.
    14   Appellants' Opening Br. at 27.
    15
    No. 74979-0-1 / 16
    two criminal statutes to support their claim that the defendants' conduct was
    unlawful: RCW 9.38.020 and RCW 40.16.030. Even assuming that the defendants
    recorded documents containing some false information, the Daviscourts have not
    produced evidence that the defendants' acts violated either statute.
    First, under RCW 9.38.020, "[e]very person who shall maliciously or
    fraudulently execute or file for record any instrument, or put forward any claim, by
    which the right or title of another to any real or personal property is, or purports to
    be transferred, encumbered or clouded, shall be guilty of a gross misdemeanor."
    The Daviscourts make no attempt to show that the defendants acted
    maliciously or fraudulently.     Because the Daviscourts do not show that the
    defendants had the necessary mens rea, they have not shown that the defendants
    violated this statute.
    Second, under RCW 40.16.030, "[e]very person who shall knowingly
    procure or offer any false or forged instrument to be filed, registered, or recorded
    in any public office, which instrument, if genuine, might be filed, registered or
    recorded in such office under any law of this state or of the United States, is guilty
    of a class C felony."
    In State v. Price, the court had to decide whether a "steelhead receiving
    ticket" was an instrument for purposes of RCW 40.16.030. 
    94 Wash. 2d 810
    , 817-19,
    
    620 P.2d 994
    (1980).        The court determined that the legislature intended
    "instrument" to encompass a document,
    which is required or permitted by statute or valid regulation to be filed,
    registered, or recorded in a public office if (1) the claimed falsity
    relates to a material fact represented in the instrument; and (2a)the
    information contained in the document is of such a nature that the
    16
    No. 74979-0-1 / 17
    government is required or permitted by law, statute or valid regulation
    to act in reliance thereon; or (2b) the information contained in the
    document materially affects significant rights or duties of third
    persons, when this effect is reasonably contemplated by the express
    or implied intent of the statute or valid regulation which requires the
    filing, registration, or recording of the document.
    
    Price, 94 Wash. 2d at 819
    . The Supreme Court has affirmed the use of this test.
    State v. Hampton, 
    143 Wash. 2d 789
    , 793-94, 
    24 P.3d 1035
    (2001).
    The Daviscourts have not shown that the documents at issue in this case
    are "instruments" within the meaning of the statute because they have not shown
    that any of the falsities are material or materially affect the Daviscourts' rights: As
    explained above, it was not false to say that AWL was the lender, that BONY was
    the beneficiary, or that BONY appointed Quality as a successor trustee. There
    remains an argument, at least, that the identification of MERS as the original
    beneficiary was false. But that designation was immateria1.15
    Accordingly, the Daviscourts have not shown that any of the defendants
    employed or conspired to employ any unlawful means to accomplish their goal of
    enforcing the nonjudicial foreclosure. The trial court did not err by granting the
    defendants' motions for summary judgment on the civil conspiracy claim.
    15 Relying on State v. Sanders, the Daviscourts argue that the statute does not require the
    falsity to be material. 
    86 Wash. App. 466
    , 470, 937 P.2d 193(1997). In Sanders, Division
    Two of the Court of Appeals held that the State did not have to prove that a forged child
    support order "was 'materially false' in order to establish a violation of RCW 
    40.16.030." 86 Wash. App. at 470
    . But that case did not examine whether the forged child support order
    was an instrument. 
    Sanders, 86 Wash. App. at 470
    .
    Two interpretations of Sanders are possible. First, it is holding that materiality is
    not relevant to whether a document is an instrument for purposes of the statute. In that
    case, it would conflict with Hampton and Price, and would not be good law. Second, it
    applies only to cases where there is no question that the document at issue is an
    instrument. Either way, it is not controlling here.
    17
    No. 74979-0-1/ 18
    Consumer Protection Act
    The Daviscourts argue that the SPS defendants violated the CPA, because
    SPS, not BONY, appointed Quality as trustee, in violation of the DTA. Because
    SPS was acting as BONY's agent, we disagree.
    The Daviscourts argue that Quality violated the CPA because it violated the
    DTA when it failed to maintain a physical address, ignored problems with its
    appointment as trustee, and failed to notify the Daviscourts that it had cancelled
    the trustee's sale. We conclude that none of Quality's actions were violations of
    the CPA because none constituted an unfair or deceptive act.
    The CPA forbids unfair competition and unfair or deceptive acts. "Unfair
    methods of competition and unfair or deceptive acts or practices in the conduct of
    any trade or commerce are hereby declared unlawful." RCW 19.86.020. The
    Supreme Court identified five elements for a private cause of action for violation of
    the CPA: "(1) unfair or deceptive act or practice; (2) occurring in trade or
    commerce;(3) public interest impact;(4) injury to plaintiff in his or her business or
    property;(5)causation." Hangman Ridge Training Stables, Inc. v. Safeco Title Ins.
    Co. 
    105 Wash. 2d 778
    , 780, 
    719 P.2d 531
    (1986).
    Unfair or Deceptive Acts — SPS Defendants
    The Daviscourts allege that the SPS defendants violated RCW
    61.24.010(2) and RCW 61.24.030(7) when SPS appointed Quality as a trustee,
    even though BONY was the beneficiary of the deed of trust.
    Under RCW 61.24.030(7), the trustee must have proof that the beneficiary
    is the owner of the promissory note secured by the deed of trust before it may
    18
    No. 74979-0-1 /19
    record notice of the trustee's sale. "A declaration by the beneficiary made under
    the penalty of perjury stating that the beneficiary is the actual holder of the
    promissory note or other obligation secured by the deed of trust shall be sufficient
    proof as required under this subsection." RCW 61.24.030(7)(a).
    The Daviscourts argue that only a beneficiary, not an agent of the
    beneficiary, may make that declaration. They are mistaken. An agent may make
    the declaration and act on behalf of the beneficiary in DTA proceedings, so song
    as the agent identifies the principal whose control it is under. See Rucker v.
    Novastar Morta., Inc., 
    177 Wash. App. 1
    , 15, 311 P.3d 31(2013)(quoting 
    Bain, 175 Wash. 2d at 107
    ).
    Here, the declaration of ownership explicitly stated that the person signing
    the document, a "Document Control Officer for Select Portfolio Servicing, Inc.,"
    was "duly authorized to make [the] declaration on behalf of" BONY, and identified
    BONY the beneficiary.16 SPS, acting "as Attorney in Fact" for BONY, appointed
    Quality.17
    We conclude that, because SPS was acting as BONY's agent, neither
    BONY nor SPS violated the DTA when SPS appointed Quality as the trustee.
    Thus, the Daviscourts have not shown that the SPS defendants engaged in any
    unfair or deceptive practices, and the trial court appropriately dismissed the
    Daviscourts' CPA claims against them.
    16   CP at 54.
    17   CP at 31-32.
    19
    No. 74979-0-1/ 20
    Unfair or Deceptive Acts — Quality
    The Daviscourts argue that Quality violated the DTA. We conclude that,
    even assuming Quality violated the DTA,the Daviscourts have not shown that that
    violation constitutes an unfair or deceptive act.
    The DTA assigns the trustee a "duty of good faith to the borrower,
    beneficiary, and grantor." RCW 61.24.010(4).
    The Daviscourts argue that Quality violated the DTA by breaching its duty
    of good faith to them in two ways. First, the Daviscourts argue that Quality violated
    its duty of good faith when it "ignored obvious problems with its appointment as
    trustee."18 Because, as explained above, there was nothing wrong with that
    appointment, we reject that argument. In their reply brief, the Daviscourts argue
    that Quality was not entitled to rely on the declaration of ownership because the
    declaration was contested." But none of the evidence the Daviscourts cite gives
    rise to an inference that Quality would have known the declaration was contested
    before it initiated foreclosure proceedings.
    Second, the Daviscourts argue that Quality violated its duty of good faith by
    failing to notify the Daviscourts that it had cancelled the trustee's sale. Once again,
    the Daviscourts do not cite any authority that a trustee has a duty to notify the
    borrower when it cancels the sale. The Daviscourts cite numerous examples of
    courts holding that a trustee's actions or inactions violated the CPA, but all of the
    actions are more serious than failing to notify the borrower that the trustee has
    cancelled the sale. See, e.q., Klem v. Wash. Mut. Bank, 
    176 Wash. 2d 771
    , 789-92,
    18   Appellants' Opening Br. at 47.
    18   Appellants' Reply Br. at 24.
    20
    No. 74979-0-1/ 21
    
    295 P.3d 1179
    (2013)("Quality abdicated its duty to act impartially toward both
    sides" when it refused to postpone a trustee's sale because it did not have the
    beneficiary's permission.).20
    We conclude that the Daviscourts have not shown that Quality breached its
    duty of good faith when it failed to notify them that it had cancelled the sale.
    Finally, the Daviscourts argue that Quality violated its statutory duty to
    maintain a physical presence in Washington.
    The trustee "must maintain a physical presence" at a "street address" in
    Washington, prior to the date of the notice of trustee's sale and continuing
    thereafter through the date of the trustee's sale. RCW 61.24.030(6). The statute
    does not define "physical presence."
    Here, Mark's unsuccessful attempts to access Quality's office and his
    observation that the callbox at Quality's alleged address did not list Quality in the
    directory are sufficient to raise a genuine issue of material fact whether Quality had
    any employees working at its address in Seattle. Therefore, the Daviscourts have
    likely raised a genuine issue of material fact whether Quality violated the DTA.
    But, regardless, that is not the end of the inquiry. The Daviscourts also have
    to show that the violation of the DTA is an unfair or deceptive act. Relying on Frias
    v. Asset Foreclosure Services, Inc., the Daviscourts appear to argue that any
    violation of the DTA is automatically a deceptive or unfair practice. 
    181 Wash. 2d 412
    , 432-33, 
    334 P.3d 529
    (2014). In fact, the holding in Frias is much more
    20 But, in Klem, the court also relied on the trustee's fiduciary duty to the 
    grantor. 176 Wash. 2d at 789-92
    . In 2008, the legislature amended the DTA, adding a provision that
    explicitly stated that the trustee does not have a fiduciary duty to the grantor. RCW
    61.24.010(3)(amended by LAWS OF 2008, ch. 153, § 1).
    21
    No. 74979-0-1 /22
    limited. "[U]nder appropriate circumstances, DTA violations may be actionable
    under the CPA .... Such claims are governed by the ordinary principles applicable
    to all CPA claims." 
    Frias, 181 Wash. 2d at 433
    . To show that an act is unfair or
    deceptive under ordinary CPA principles, a "plaintiff need not show the act in
    question was intended to deceive, only that it had the capacity to deceive a
    substantial portion of the public." Panag v. Farmers Ins. Co., 
    166 Wash. 2d 27
    , 47,
    
    204 P.3d 885
    (2009).
    Here, the Daviscourts have not made any showing that the failure to
    maintain a physical presence had the capacity to deceive a substantial portion of
    the public. Accordingly, we conclude that the trial court properly granted summary
    judgment dismissing the Daviscourts' CPA claims.
    Affirmed.
    WE CONCUR:
    22
    Daviscourt v. Quality Loan Services Corporation of Washington
    No. 74979-0-1
    DWYER, J.(concurring)—I disagree that a question of fact was
    presented regarding whether Quality maintained a physical presence at a street
    address in Washington. All evidence is that it did.
    The Dayiscourts' evidence is that Mark located the Quality office at
    the street address set forth but that he was unable to gain access. Nothing in the
    statute requires that a borrower—without an appointment—be granted access to
    Quality's office at the borrower's whim.
    No question of fact is presented on this issue. In all other respects,
    I join in the majority opinion.