Admiral Way, Llc, Apps/cross-resps v. Zurich American Ins. Co., Resps/cross-apps ( 2018 )


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  •                                         COURT OF j~pPEALS DIV
    STATE OF WASHU~G iON
    2OIBDEC 10 AM 8:36
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    ZURICH AMERICAN INSURANCE
    COMPANY, a foreign insurance            DIVISION ONE
    company,
    No. 76405-5-I
    Respondent/Cross Appellant,
    UNPUBLISHED OPINION
    V.
    LEDCOR INDUSTRIES (USA) INC.;           FILED: December 10, 2018
    THE ADMIRAL CONDOMINIUM
    OWNERS’ ASSOCIATION, a
    Washington nonprofit corporation; and
    NATIONAL UNION FIRE INSURANCE
    COMPANY OF PITTSBURGH,
    PENNSYLVANIA, a foreign insurance
    company,
    Defendants,
    ADMIRAL WAY, LLC, a Washington
    limited liability company,
    Appellant/Cross Respondent,
    LEDCOR INDUSTRIES (USA) INC., a
    Washington corporation,
    Defendants,
    No. 76405-5-1/2
    ADMIRAL WAY, LLC, a Washington
    limited liability company,
    Appellant,
    V.
    AMERICAN INTERNATIONAL
    SPECIALTY LINES INSURANCE
    COMPANY, INC., a foreign insurance
    company; VIRGINIA SURETY
    COMPANY, INC., a foreign insurance
    company; CAMBRIDGE INTEGRATED
    SERVICES, INC., a foreign corporation;
    LIBERTY INSURANCE
    UNDERWRITERS, INC., a foreign
    insurance company; AIU
    COMMERCIAL INSURANCE
    COMPANY OF CANADA, a foreign
    insurance company; ADMIRAL
    INSURANCE COMPANY, a foreign
    insurance company; AMERICAN
    SAFETY INSURANCE, a foreign
    insurance company; AMERICAN
    STATES INSURANCE COMPANY, a
    foreign insurance company; THE
    BURLINGTON INSURANCE
    COMPANY, a foreign insurance
    company; CNA INSURANCE
    COMPANIES, a foreign insurance
    company; TRANSPORTATION
    INSURANCE COMPANY,
    a foreign insurance company;
    LEXINGTON INSURANCE COMPANY,
    a foreign insurance company;
    CORN HUSKER CASUALTY
    COMPANY, a foreign insurance
    company; FIRST MERCURY
    INSURANCE COMPANY, a foreign
    insurance company;
    MUTUAL OF ENUMCLAW
    INSURANCE COMPANY, a Washington
    insurance company;
    HARTFORD FIRE INSURANCE
    COMPANY, a foreign insurance
    -2-
    No. 76405-5-1/3
    company; LIBERTY SURPLUS
    INSURANCE CORPORATION, a
    foreign insurance company;
    HARTFORD PROPERTY AND
    CASUALTY COMPANY, a foreign
    insurance company; CONTINENTAL
    WESTERN INSURANCE COMPANY, a
    foreign insurance company;
    ASSURANCE COMPANY OF
    AMERICA, a foreign insurance
    company; MARYLAND CASUALTY
    COMPANY, a foreign insurance
    company; NATIONAL FIRE & MARINE
    INSURANCE COMPANY, a foreign
    insurance company; NORTH PACIFIC
    INSURANCE COMPANY, a foreign
    insurance company; WESTERN
    NATIONAL ASSURANCE COMPANY,
    a Washington insurance company;
    NATIONAL UNION FIRE INSURANCE
    COMPANY OF PITTSBURGH,
    PENNSYLVANIA, a foreign insurance
    company; AMERICAN HOME
    ASSURANCE COMPANY,
    a foreign insurance company; and
    LIBERTY MUTUAL UNDERWRITERS,
    INC., a foreign insurance company,
    Respondents.
    MANN, A.C.J.    —   This is one of two closely connected insurance coverage
    appeals arising out of the construction of “The Admiral,” a mixed-use condominium
    building in West Seattle.1 The appellant in this case is the owner and developer of the
    building, Admiral Way LLC (Admiral Way). Admiral Way contracted with Ledcor
    Industries (USA), Inc. (Ledcor) to serve as the general contractor. Admiral Way’s
    contract with Ledcor required Ledcor to purchase Commercial General Liability (CGL)
    insurance and to name Admiral Way as an additional insured. Ledcor contracted with
    1See Zurich American Ins. v. Ledcor Industries. Inc., No. 76490-0-I (Wash. Ct. App. Dec. 10,
    2018) (unpublished).
    -3-
    No. 76405-5-1/4
    multiple insurance carriers during the period of 2001-2007. The policies at issue are
    from the Virginia Surety Company, Inc. (VSC), the American International Specialty
    Lines Insurance Company, Inc. (AISLIC), and the Zurich American Insurance Company
    (Zurich).
    After the Admiral Way Condominium Owners’ Association (COA) sued Admiral
    Way and Ledcor in 2007 for construction defects, Ledcor and Admiral Way tendered the
    claim to each of these insurers. Zurich responded to the claim, and defended Ledcor
    and Admiral Way under a reservation of rights. VSC and AISLC denied coverage and a
    defense. Zurich subsequently filed a declaratory judgment action claiming it did not owe
    coverage to Ledcor. Admiral Way, VSC, AISLIC, and others were joined in the action.
    Admiral Way appeals the trial court’s decisions on summary judgment dismissing
    its claims against VSC, AISLIC, and Zurich. We reverse dismissal of Admiral Way’s
    claims against VSC. We affirm dismissal of Admiral Way’s claims against AISLIC and
    Zurich.
    FACTS
    Admiral Way is the owner and developer of “The Admiral” a mixed use, four-story
    building in West Seattle with street level retail, 60 condominiums, and an underground
    parking garage. On April 3, 2001, Admiral Way contracted with Ledcor to act as the
    general contractor for construction of The Admiral.
    The contract between Ledcor and Admiral Way required Ledcor to obtain CGL
    insurance naming Admiral Way as an additional insured. Specifically, Ledcor was
    required to “at its sole cost and expense, secure and maintain throughout the term of
    this Agreement, a policy or policies of comprehensive liability insurance, as will protect
    -4-
    No. 76405-5-1/5
    the Owner, its successors and assigns    .   .   .   from and against any and all claims, losses,
    harm, costs, liabilities, damages and expenses arising out of (1) general liability
    including (a) bodily injury (including death), and property damage.”
    Ledcor purchased multiple CGL policies during the period between 2001 and
    2006. Relevant to this appeal, Ledcor obtained coverage from American Home
    Insurance from December 1, 2001 to December 1, 2003; from VSC covering December
    1, 2003 to December 1, 2004; from AISLIC covering December 1, 2004 to December 1,
    2005; and from Zurich covering December 1, 2005 to December 1, 2006.
    In 2001, Admiral Way retained building envelope consultant Morrison Hershfield
    (Morrison) to provide recommendations to the project. Morrison concluded there were
    “significant areas where there is inappropriate design, and to a lesser degree
    inappropriate construction that in our opinion makes the building high risk for premature
    envelope failure.” The report did not cite any damages, but described instances of what
    it considered inadequate design or construction presenting a “high risk of premature
    failure.”
    On September 30, 2002, Morrison issued another memorandum addressing
    waterproofing issues with the deck and balcony entrances in the condominium units.
    Morrison noted that several of its recommendations for the “balcony wall interface” had
    not been implemented. Morrison also noted that the design of the wall assembly
    created a drainage issue. In another assessment, Morrison stated “[ijt is our opinion
    that water penetration behind the face of the cladding in these assemblies is
    unavoidable over the service life of building and given the lack of a well-defined
    drainage path, we believe water will eventually soak through the weather resistive
    -5-
    No. 76405-5-1/6
    barrier and saturate the wall sheathing.” Morrison similarly predicted water damage in
    several of the other wall assemblies. Finally, in May 2003, Morrison identified several
    areas where the contractors had not implemented their suggestions and concluded that
    under the current design, water saturation and damage was “unavoidable” and would
    likely require “major repairs.”
    The City of Seattle issued a certificate of occupancy for The Admiral in March
    2003. The sale of condominiums began in April 2013. After a contract dispute, on
    February 10, 2004, Ledcor and Admiral Way executed a contract addendum that
    resolved their remaining disputes about payment and performance of Ledcor’s work.
    The parties agreed in the addendum that the project was complete other than specific
    items in an attached punch list that were to be completed by February 20, 2004.
    On February 28, 2007, the COA sent Admiral Way a notice of construction defect
    claim alleging that the building, or components of the building, were defectively
    designed and/or constructed, resulting in water intrusion that affected residential units,
    commercial spaces, and common areas throughout the project. This notice was
    followed by the filing of a complaint in the King County Superior Court. The COA’s
    complaint alleged that damage to the building began at or shortly after the completion of
    each building:
    As a result of Declarant’s acts and omissions, property damage to
    the Condominium has occurred to that part of real property on which
    contractors or subcontractors working on Declarant’s behalf have
    completed their operations. Such property damage has also occurred to
    that part of real property that must be restored, repaired or replaced
    because of the work of others performed on Declarant’s behalf. The
    property damage is continuous and ongoing throughout the Condominium.
    Damage may have commenced at or shortly after the completion of each
    building or element of infrastructure, and may be continuing to the present.
    -6-
    No. 76405-5-1/7
    Admiral Way tendered defense of the COA claim to Ledcor’s insurance
    companies: American Home Insurance, VSC, AISLIC, and Zurich. VSC denied it had a
    duty to defend. AISLIC admitted that it might have a duty to defend subject to
    exhaustion of a self-insured retention (SIR) clause under the contract. Zurich agreed to
    participate with American Home insurance to provide a defense to Ledcor and Admiral
    Way. Zurich reserved the right to contest coverage. VSC subsequently agreed to
    defend only Ledcor.
    The parties settled the COA’s claims for $4.7 million on July 28, 2009. The
    settlement was funded with contributions of $2.55 million from America Home Insurance
    Company, $150,000 from Ledcor, and $2 million from Admiral Way.
    Zurich filed a declaratory judgment action against Admiral Way and Ledcor on
    March 17, 2009, seeking a declaration that it did not owe indemnity coverage to Admiral
    Way or Ledcor. Ledcor and Admiral Way counter claimed and filed third party claims
    against Ledcor’s other insurers, including VSC and ASLIC. All parties filed motions and
    cross motion for summary judgment. The trial court dismissed all of Admiral Way’s
    claims against Zurich, VSC, and AISLIC.
    Admiral Way appeals.
    ANALYSIS
    Standard of Review
    We review summary judgment orders de novo, engaging in the same inquiry as
    the trial court. Keck v. Collins, 
    184 Wash. 2d 358
    , 370, 
    357 P.3d 1080
     (2015). Summary
    judgment is proper if, after viewing all facts and reasonable inferences in the light most
    favorable to the nonmoving party, there are no genuine issues as to any material fact
    -7-
    No. 76405-5-1/8
    and the moving party is entitled to judgment as a matter of law. CR 56(c); Elcon Const.
    Inc. v. E. Wash Univ., 
    174 Wash. 2d 157
    , 164, 
    273 P.3d 965
     (2012). “The moving party on
    summary judgment must produce factual evidence showing that it is entitled to
    judgment as a matter of law. The burden then shifts to the nonmoving party to set forth
    facts showing that there is a genuine issue of material fact in dispute.” Hartford Ins. Co.
    v. Ohio Cas. Ins. Co., 
    145 Wash. App. 765
    , 779, 
    189 P.3d 195
     (2008).
    The outcome of this case depends on the proper interpretation of the insurance
    policies. “Language in an insurance policy is interpreted as a matter of law, and
    construction of that language is reviewed de novo.” Expedia, Inc. v. Steadfast Ins. Co.,
    
    180 Wash. 2d 793
    , 802, 
    329 P.3d 59
     (2014). We construe insurance policies as contracts.
    Weyerhaeuser Co. v. Commercial Union Ins. Co., 142 Wn.2d 654,665,15 P.3d 115
    (2000). “Every insurance contract shall be construed according to the entirety of its
    terms and conditions as set forth in the policy, and as amplified, extended, or modified
    by any rider, endorsement, or application attached to and made a part of the policy.”
    RCW 48.18.520. We consider the policy as a whole, giving it a “fair, reasonable, and
    sensible construction as would be given to the contract by the average person
    purchasing insurance.” Am. Nat’I Fire Ins. Co. v. B & L Trucking & Constr. Co., 
    134 Wash. 2d 413
    , 427-28, 
    951 P.2d 250
     (1998). Where possible, we harmonize clauses that
    seem to conflict in order to give effect to all of the contract’s provisions. Realm, Inc. v.
    City of Olympia, 
    168 Wash. App. 1
    , 5, 
    277 P.3d 679
     (2012).
    If the policy language is clear and unambiguous, we must enforce it as written;
    we may not modify it or create ambiguity where none exists. Quadrant Corp. v. Am.
    States Ins. Co., 
    154 Wash. 2d 165
    , 171, 
    110 P.3d 733
     (2005). If a term is defined in a
    -8-
    No. 76405-5-1/9
    policy, “the term should be interpreted in accordance with that policy definition.” Kitsap
    County v. Allstate Ins. Co., 
    136 Wash. 2d 567
    , 576, 
    964 P.2d 1173
     (1998). A clause is
    ambiguous only “when, on its face, it is fairly susceptible to two different interpretations,
    both of which are reasonable.” Quadrant, 154 Wn.2d at 171. If a clause is ambiguous,
    we may rely on extrinsic evidence of the intent of the parties to resolve the ambiguity.
    Weyerhaeuser, 142 Wn.2d at 666 (citing B & L Trucking, 134 Wn.2d at 427-28). Any
    ambiguity remaining after examination of the applicable extrinsic evidence is resolved
    against the insurer and in favor of the insured. Weyerhaeuser, 142 Wn.2d at 666.
    vsc
    Admiral Way first asserts that the trial court erred in granting VSC’s motion for
    summary judgment and denying Admiral Way’s motion for partial summary judgment on
    its claims of duty to defend and bad faith. We agree.
    VSC issued Ledcor a CGL policy effective December 1, 2003 to December 1,
    2004. Admiral Way provided VSC with the notice of construction defect claim on April
    30, 2007, along with a certificate of insurance reflecting Admiral Way’s status as an
    additional insured. VSC acknowledged receipt of Admiral Way’s notice and requested
    additional information, which Admiral Way provided the next day. VSC issued a denial
    letter on May 16, 2007. Admiral Way was served with the COA complaint two months
    later and retendered the claim to   VSC on July 25, 2007.   VSC did not respond to the
    tender of the complaint.
    Admiral Way filed a motion for partial summary judgment seeking a
    determination that VSC breached its duty to defend Admiral Way and that its conduct
    constituted bad faith. VSC moved for summary judgment dismissal of Admiral Way’s
    -9-
    No. 76405-5-1/10
    claims. On July 15, 2010, the trial court entered orders denying Admiral Way’s motion
    for partial summary judgment, and granting VSC’s motion to dismiss all of Admiral
    Way’s claims.2
    A.          Dutyto Defend
    The duty to defend is different from and broader than the duty to indemnify. Am.
    Best Food, Inc. v. Alea London, 
    168 Wash. 2d 398
    , 404, 
    229 P.3d 693
     (2010); Expedia,
    Inc. v. Steadfast Ins. Co., 
    180 Wash. 2d 793
    , 802, 
    329 P.3d 59
     (2014). The duty to defend
    is one of the main benefits of an insurance contract. Safeco Ins. Co. of Am. v. Butler,
    
    118 Wash. 2d 383
    , 392, 
    823 P.2d 499
     (1992). “While the duty to indemnify exists only if
    the policy covers the insured’s liability, the duty to defend is triggered if the insurance
    policy conceivably covers allegations in the complaint.” Expedia, 180 Wn.2d at 802.
    “The duty to defend arises when a complaint against the insured, construed liberally,
    alleges facts that could, if proven, impose liability upon the insured within the policy’s
    coverage.” Expedia, 180 Wn.2d at 802-03 (quoting Am Best Food, 168 Wn.2d at 404-
    05). Exclusionary clauses in the policy are strictly construed against the insurer.
    Expedia, 180 Wn.2d at 803. If the complaint is ambiguous, it will be liberally construed
    2   Relying on RAP 9.12, VSC moves to strike references in Admiral Way’s brief to materials not
    specifically listed in the trial court’s order on summary judgment. Generally, evidence called to the
    attention of the trial court is properly before us, whether or not it was considered by the trial court.
    Goodwin v. Wright, 
    100 Wash. App. 631
    , 648, 6 P.3d 1(2000).
    As the record on appeal aptly demonstrates the evidence that was brought to the attention of the
    trial court, this error is harmless. See W.R. Grace & Co. v. Dept of Revenue, 
    137 Wash. 2d 580
    , 591, 
    973 P.2d 1011
     (1999). The parties filed cross-motions for summary judgment that were considered by the
    court at the same time and concerned the same parties. Admiral Way cited to the evidence provided in
    its motion for summary judgment in its response to VSC’s motion for summary judgment. Similarly,
    VSC’s motion for summary judgment relied on pleadings from the claims concurrently being considered
    by the court between VSC and Ledcor. The appellate “rules will be liberally interpreted to promote justice
    and facilitate the decision of cases on the merits. Cases and issues will not be determined on the basis
    of compliance or noncompliance with these rules except in compelling circumstances where justice
    demands.” RAP 1 .2. Justice does not so demand in this case. We deny VSC’s motion to strike.
    -10-
    No. 76405-5-I/li
    in favor of triggering the insurer’s duty to defend. Truck Ins. Exch. v. Vanport Homes,
    
    147 Wash. 2d 751
    , 760, 
    5 P.3d 276
     (2002).
    The duty to defend is generally determined by looking at the “eight corners” of
    the insurance contract and the underlying complaint. The insurer is permitted to utilize
    the “eight corners” rule to determine whether, on the face of the complaint and the
    insurance policy, there is an issue of fact or law that could conceivably result in
    coverage under the policy. Expedia, 180 Wn.2d at 803. “There are two exceptions to
    this rule, and both favor the insured.” Expedia, 180 Wn.2d at 803. First, “if it is not clear
    from the face of the complaint that the policy provides coverage, but coverage could
    exist, the insurer must investigate and give the insured the benefit of the doubt that the
    insurer has a duty to defend.” Woo v. Fireman’s Fund Ins. Co., 
    161 Wash. 2d 43
    , 53, 
    164 P.3d 454
     (2007). Second, “if the allegations in the complaint conflict with facts known to
    the insurer or if the allegations are ambiguous, facts outside the complaint may be
    considered.” Expedia, 180 Wn.2d at 803-04 (citing Woo, 161 Wn.2d at 54).
    1.     Coverage
    We first determine whether Admiral Way was covered as an additional insured
    under the policy issued by VSC to Ledcor. The VSC policy issued to Ledcor contains
    two endorsements potentially providing additional insured coverage to Admiral Way.
    The first endorsement, titled the “Commercial General Liability Broadened
    Coverage” endorsement defines “Who is Insured” to include “Any person or
    organization to whom you are obligated by virtue of a valid written contract to provide
    insurance such as is afforded by this policy, but only with respect to liability arising out
    of [Ledcor’s] activities or operations.” Under this endorsement, the question before us is
    —11—
    No. 76405-5-1/12
    whether Ledcor, by virtue of a valid written contract, was required to provide coverage
    for Admiral Way.
    Exhibit G of the contract between Admiral Way and Ledcor provides, in relevant
    part:
    The Contractor shall, at its sole cost and expense, secure and maintain
    throughout the term of this Agreement, a policy or policies of
    comprehensive liability insurance, as will protect the owner,      The policy
    .   .   .
    or policies shall insure the hazards and operations of independent
    contractors, contractual liability (covering the indemnification contained in
    this Agreement) and shall (a) name the Owner as an additional insured,
    per Additional Endorsement Form B.
    The “broadened covered” clause unambiguously creates the contractual
    obligation for Ledcor to add Admiral Way as an additional insured.3
    VSC’s policy to Ledcor also contains a separate “Additional Insured”
    endorsement that provides: “Who is An Insured is amended to include as an insured the
    person or organization shown in the Schedule.” The schedule does not list any names,
    but provides “where required by written contract and evidenced by certificate of
    insurance on file with the company.”
    Admiral Way received a certificate of insurance from AON Risk Services, Inc.,
    showing Marc Gartin as an additional insured under the VSC policy. VSC argues that
    Admiral Way was not properly added as an additional insured because the certificate of
    insurance was under the name Marc Gartin, and not Admiral Way. VSC ignores,
    however, that Gartin is the managing member of Admiral Way LLC. The certificate also
    identifies the “Project location” as “2331 42nd Ave SW, Seattle, WA,” the street address
    of The Admiral. There is also evidence that VSC believed Admiral Way was an
    ~ VSC argues that because “Form B” was not included in the record, the additional insured
    requirement is ambiguous. We disagree.
    -12-
    No. 76405-5-1/13
    additional insured. VSC’s initial denial letter to Admiral Way listed the client as “Marc
    Griffin, Managing Director Admiral Way, LLC” and did not contest Admiral Way’s status
    as an additional insured, instead relying on the exclusions within the insurance contract
    to deny coverage.
    Because any ambiguity remaining after examination of the applicable extrinsic
    evidence is resolved against the insurer and in favor of the insured, it appears that that
    Admiral Way was also an additional insured under the “additional insured” clause.
    Weyerhaeuser, 142 Wn.2d at 666.
    2.     Exclusions
    VSC maintains that even if Admiral Way is an additional insured, coverage was
    barred under both the “progressive, continuous or intermittent property damage
    exclusion” (progressive damage exclusion) and the “other insurance” clause of their
    policy. We disagree. We address each in turn, strictly construing the exclusion against
    VSC. Expedia, 180 Wn.2d at 803.
    a. Progressive damage exclusion
    The progressive damage exclusion has three requirements. For the exclusion to
    apply, VSC was required to demonstrate that (1) the property damage “existed or
    commenced prior to the inception date of th[e] policy, or (2) “arose out of any damage,
    defect, deficiency, inadequacy or dangerous condition which existed prior to the
    inception date of th[e] policy, and (3) that the damage was included under the defined
    “products—completed operations hazard.” Work under the products—completed
    operations hazard would be deemed completed: “When all of the work to be done at the
    job site has been completed” or “When that part of the work done at a job site has been
    -13-
    No. 76405-5-1/14
    put to its intended use by any person or organization other than another contractor or
    subcontractor working on the same project.”
    Ledcor’s CGL policy from VSC was effective December 1, 2003 to December 1,
    2004. Thus, the progressive damage exclusion excluded damage that existed or
    commenced, or arose out of a condition that existed, prior to December 1, 2003. While
    the certificate of occupancy for The Admiral was issued by the City of Seattle on March
    14, 2003, and sale of the condominiums began in April 2003, Ledcor and Admiral Way
    contractually agreed that The Admiral was not substantially complete until February
    2004—within the term of the policy.
    The COA complaint is vague as to the start of the damage. The complaint lists
    multiple claims of water intrusion damages and defects, and states “the property
    damage is continuous and ongoing throughout the Condominium. Damage may have
    commenced at or shortly after the completion of each building or element of
    infrastructure, and may be continuing to the present.”4
    Strictly construing the exception against VSC, because the date of substantial
    completion of the Admiral was February 2004—during the term of the VSC policy—
    VSC had a duty to investigate further and give Admiral Way the benefit of the doubt.
    Woo, 161 Wn.2d at 53. And because a reasonable interpretation of the facts could
    result in coverage, the progressive damage exclusion does not apply and VSC was
    under a duty to defend. Am. Best Food, 168 Wn.2d at 405.
    b. Other insured
    The other insured condition in Ledcor’s VSC policy provides that the insurance is
    excess over “Any other primary insurance available to you covering liability for damages
    ~ (Emphasis added.)
    -14-
    No. 76405-5-1/15
    arising out of the premises or operations for which you have been added as an
    additional insured by attachment of an endorsement.” And further,
    When this insurance is excess, we will have no duty under Coverages A
    or B to defend the insured against any “suit” if any other insurer has a duty
    to defend the insured against that “suit.” If no other insurer defends, we
    will undertake to do so, but we wiH be entitled to the insured’s rights
    against all those other insurers.
    In Admiral Way’s original disclosures to VSC, it provided a list of other
    insurers that they had also contacted about these claims. A few other insurers
    did indeed defend Admiral Way. Nonetheless, there is no evidence in the record
    that shows VSC knew there was another primary insurance available to Admiral
    Way at the time it denied the Admiral Way’s tender. Again, strictly construing the
    exception against VSC, VSC had a duty to at least investigate and give Admiral
    Way the benefit of the doubt. Woo, 161 Wn.2d at 53.
    Because Admiral Way appears to have been covered as an additional insured,
    and because the exclusions relied upon by VSC appear not apply, there remains at
    least a question of fact as to whether VSC breached its duty to defend and summary
    judgment dismissal of Admiral Way’s duty to defend claim was not appropriate.
    B.     Bad Faith
    To succeed on a bad faith claim, the policyholder must show the insurer’s breach
    of the insurance contract was unreasonable, frivolous, or unfounded. Overton, 145
    Wn.2d at 433; St. Paul Fire & Marine Ins. Co. v. Onvia, Inc., 
    165 Wash. 2d 122
    , 130, 
    196 P.3d 664
     (2008). Whether an insurer acted in bad faith is generally a question of fact.
    Van Nov v. State Farm Mut. Auto. Ins. Co., 
    142 Wash. 2d 784
    , 796, 
    16 P.3d 574
     (2001).
    Accordingly, an insurer is only entitled to “dismissal on summary judgment of a
    -15-
    No. 76405-5-1/16
    policyholder’s bad faith claim if there are no disputed material facts pertaining to the
    reasonableness of the insurer’s conduct under the circumstances, or the insurance
    company is entitled to prevail as a matter of law on the facts construed most favorably
    to the nonmoving party.” Smith v. Safeco Ins. Co., 
    150 Wash. 2d 478
    , 484, 
    78 P.3d 1274
    (2003).
    “An insurer has a duty of good faith to all of its policyholders.” Claims of insurer
    bad faith “are analyzed applying the same principles as any other tort: duty, breach of
    that duty, and damages proximately caused by any breach of duty.” Smith, 150 Wn.2d
    at 485. “Claims of bad faith are not easy to establish and an insured has a heavy
    burden to meet.” Overton v. Consol. Ins. Co., 
    145 Wash. 2d 417
    , 433, 
    38 P.3d 322
     (2002).
    To succeed, the insured must show the insurer’s breach of the insurance contract was
    “unreasonable, frivolous, or unfounded.” Kirk v. Mt. Airy Ins. Co, 
    134 Wash. 2d 558
    , 560,
    
    951 P.2d 1124
     (1998). “If the insurer’s denial of coverage is based on a reasonable
    interpretation of the insurance policy, there is no action for bad faith.” Overton, 145
    Wn.2d at 433.
    “If the insured claims that the insurer denied coverage unreasonably in bad faith,
    then the insured must come forward with evidence that the insurer acted unreasonably.”
    Smith, 150 Wn.2d at 486. “If the insurer can point to a reasonable basis for its action,
    this reasonable basis is significant evidence that it did not act in bad faith and may even
    establish that reasonable minds could not differ that its denial of coverage was justified.”
    Smith, 150 Wn.2d at 486. The insured must then present evidence that the insurer’s
    alleged reasonable basis was not the actual basis for its action, or that other factors
    outweighed the alleged reasonable basis. Smith, 150 Wn.2d at 486. The insurer is
    -16-
    No. 76405-5-1/17
    entitled to summary judgment if reasonable minds could not differ that its denial of
    coverage was based upon reasonable grounds. Smith, 150 Wn.2d at 486.
    Admiral Way contends there remains a question of fact whether VSC acted in
    bad faith when it failed to defend Admiral Way, even under a reservation of rights at the
    time they submitted the claim.   VSC argues they did not act in bad faith because their
    denial of coverage was based on a reasonable interpretation of the policy, and because
    their insurance was excess under the “Other Insurance” clause within their policy.
    We agree with Admiral Way. As discussed above, it appears that Admiral Way
    was covered as an additional insured under VSC’s policy issued to Ledcor, and there
    remains at least a question of fact as to whether VSC reasonably investigated whether
    the two exclusions it relies upon actually excluded coverage. Dismissal of Admiral
    Way’s bad faith claim on summary judgment was erroneous.
    AISLIC
    The CGL policy issued by AISLIC to Ledcor covered the term December 1, 2004
    to December 1, 2005. Admiral Way sought coverage as an additional insured under
    that policy. Admiral Way argues that the trial court erred in granting AISLIC’s motions
    for summary judgment and dismissing Admiral Way’s claims. We disagree.
    Admiral Way tendered the COA’s construction defect claim to American Home
    Assurance Company, another insurer for Ledcor, on May 1, 2007. The tender was
    forwarded to AISLIC. AIG Domestic Claims, Inc., on behalf of AISLIC, responded and
    requested additional information regarding the claim. Admiral Way subsequently
    notified AISLIC that the COA had filed suit against Admiral Way.
    -17-
    No. 76405-5-1/18
    On September 6, 2007, AIG Domestic Claims, Inc. issued a position letter to
    Admiral Way on behalf of AISLIC stating that AISLIC owes a defense obligation to
    Admiral Way “subject to the terms and conditions of the policy.” However, the policy
    requires “excess of a $25,000 per dwelling unit/$1 0,000 products completed operations
    Self Insured Retention   .   .   .   [that] must be paid by the insured prior to any involvement of
    AISLIC.” The letter stated, “until the retention has been satisfied, it is our position
    AISLIC has no obligation under the policy to participate.” In addition, the letter identified
    various “potential coverage issues which may present themselves in the evaluation of
    the claim” in the event the self-insured retention was exhausted, such as the
    “continuous or progressive damage” exclusion. Admiral Way did not respond.
    After AISLIC was added as a defendant in the declaratory judgment action,
    AISLIC moved for summary judgment arguing, among other grounds, that Admiral Way
    was not an additional insured because Ledcor was only obligated to provide such
    coverage during the term of the construction contract. On August 26, 2010, the trial
    court granted summary judgment in favor of AISLIC, determining that it owed no
    coverage to Admiral Way for the COA claim. Admiral Way’s extra-contractual claims
    against AISLIC were reserved for a later motion. On December 5, 2011, the trial court
    also dismissed Admiral Way’s extra-contractual claims asserted against AISLIC.
    AISLIC contends that Admiral Way was not an additional insured under their
    policies because the contract agreement between Admiral Way and Ledcor was
    completed prior to their policies. We agree.
    -18-
    No. 76405-5-1/19
    The AISLIC policy contained an endorsement captioned “Additional Insured        -
    Owners, Lessees or Contractors Completed Operations,” which provided in pertinent
    -
    part:
    Section II Who Is An Insured is amended to include as an insured the
    -
    person or organization shown in the Schedule, but only with respect to
    liability arising out of “your work” at the location designated and described
    in the schedule of this endorsement performed for that insured and
    included in the “products-completed operations hazard.”
    The Schedule states the “name of person or organization” is, “WHERE REQUIRED BY
    ‘INSURED CONTRACT.” Insured Contract is defined as
    That part of any other contract or agreement pertaining to your business
    (including an indemnification of a municipality in connection with work
    performed for a municipality) under which you assume the tort liability of
    another party to pay for “bodily injury” or “property damage” to a third
    person or organization. Tort liability means a liability that would be
    imposed by law in the absence of any contract or agreement.
    Admiral Way’s 2001 contract with Ledcor required that Ledcor obtain
    comprehensive liability insurance that adds Admiral Way as an additional insured “at its
    sole cost and expense.    .   .   throughout the term of this Agreement.” Consequently, the
    key question is whether the AISLC policy was issued during the “term of” the contract.
    The contract’s duration was set by the contractual language. “Unless otherwise
    provided, Contract Time is the period of time, including authorized adjustments, allotted
    in the Contract Documents for Substantial Completion of the Work.” “Substantial
    completion” was defined as “the stage in the progress of the Work when the Work or
    designated portion thereof is sufficiently complete in accordance with the Contract
    Documents so that the Owner can occupy or utilize the Work for its intended use.”
    Substantial completion was to be certified by the architect.
    -19-
    No. 76405-5-1/20
    It is undisputed that the project architect never certified the project as complete.
    However, the City of Seattle issued a certificate of occupancy for The Admiral in March
    2003, and the sale of condominiums began in April 2003. And further, Ledcor and
    Admiral Way agreed in the February 2004 contact addendum that the project was
    complete other than specific items in an attached punch list that were to be completed
    by February 20, 2004. Finally, it is undisputed that the parties found it unnecessary to
    obtain the architect certificate once they reached the February 2004 settlement.
    Therefore, substantial evidence demonstrates the project was substantially
    complete by February 2004—prior to the December 1, 2004, inception of Ledcor’s
    AISLIC policy. Consequently, Admiral Way was not an additionally insured under
    Ledcor’s AISLIC policy and AISLIC did not have a duty to defend. Summary judgment
    and dismissal of Admiral Way’s claims against AISLIC was appropriate.
    Zurich
    Admiral Way next asserts that the trial court erred in concluding that it was not an
    additionally insured under Ledcor’s December 1, 2005, to December 1, 2006, policy
    with Zurich and in dismissing its bad faith and other extra contractual claims. We
    disagree.
    Admiral Way tendered defense of the COA’s claim to Zurich, asserting that it was
    an additional insured under general liability policies issued to Ledcor. Zurich agreed to
    defend Admiral Way under a reservation of rights. Zurich defended both Ledcor and
    Admiral Way. Admiral Way was defended by counsel of its own choosing.
    Zurich commenced this action on March 17, 2009, to determine its insurance
    coverage obligations. The trial court granted Zurich’s motion for summary judgment
    -20-
    No. 76405-5-1/2 1
    dismissing Admiral Way’s claims under the December 1, 2005 to December 1, 2006
    policy on the grounds that Admiral Way was not an additional insured under the Zurich
    policy because the written agreement for Ledcor to include Admiral Way as an
    additional insured was no longer in effect. The trial court also dismissed Admiral Way’s
    bad faith and extra-contractual claims.
    A.        Additional Insured
    Zurich argues that Ledcor was no longer contractually required to provide
    additional insured coverage under the contract because the project was completed
    before Ledcor entered into its policy with Zurich. We agree.
    Ledcor’s Zurich policy contained a blanket additional insured endorsement that
    extended additional insured status to anyone that Ledcor was required by written
    agreement to add as an additional insured. Another endorsement established that an
    organization is an “additional insured only with respect to liability arising out of your
    ongoing operations performed for that insured. A person’s or organization’s status as
    an insured under this endorsement ends when your operations for that insured are
    completed.” As with AISLC, the key question is whether Admiral Way and Ledcor’s
    contract was complete prior to the December 1, 2005, inception date of Ledcor’s Zurich
    policy.
    As discussed above with AISLC, the contract between Admiral Way and Ledcor
    was complete by February 2004—well before December 1, 2005. Consequently
    Admiral Way was not an additionally insured under Zurich’s policy with Ledcor. The trial
    court did not error in concluding that Admiral Way was not an additional insured under
    Ledcor’s Zurich policy.
    -21   -
    No. 76405-5-1/22
    B.     Bad Faith
    Admiral Way argues next that even if it was not an additional insured, having
    accepted defense, Zurich failed to carry out its defense in good faith and without
    prejudicing Admiral Way’s defense of the underlying claim. See, ~ Sado v. Spokane,
    
    22 Wash. App. 298
    , 301, 
    588 P.2d 1231
     (1979) (“the voluntary assumption of a duty by
    affirmative conduct will give rise to liability if the pertormance is not done with
    reasonable care.”). We disagree.
    “When the facts or the law affecting coverage is disputed, the insurer may defend
    under a reservation of rights until coverage is settled in a declaratory action.” Am. Best
    Food, 168 Wn.2d at 405. An insurer defending under a reservation of rights has “an
    enhanced obligation of fairness toward its insured” because of the “[p]otential conflicts
    between the interests of insurer and insured, inherent in a reservation of rights
    defense.” Tank v. State Farm Fire & Cas. Co., 
    105 Wash. 2d 381
    , 383, 
    715 P.2d 1133
    (1 986). Fulfilling this enhanced obligation requires the insurer to meet four criteria: (1)
    “thoroughly investigate” the claim against the insured, (2) “retain competent defense
    counsel for the insured,” (3) fully inform the insured of “all developments relevant to his
    policy coverage and the progress of his lawsuit,” and (4) “refrain from engaging in any
    action which would demonstrate a greater concern for the insurer’s monetary interest
    than for the insured’s financial risk.” Tank, 105 Wn.2d at 388.
    The only criteria in dispute in this case is whether Zurich engaged “in any action
    which would demonstrate a greater concern for the insurer’s monetary interest than for
    the insured’s financial risk.” Admiral Way contends that Zurich demonstrated greater
    concern for its monetary interest than the interest of Admiral Way when it filed its
    -22-
    No. 76405-5-1/23
    declaratory judgment motion before Admiral Way, Ledcor, and the COA reached a
    settlement. Admiral Way substantially relies on our Supreme Court’s statement that
    “The insurer ‘may defend under a reservation of rights while seeking a declaratory
    judgment that it has no duty to defend,’.         .   .   but it must avoid seeking adjudication of
    factual matters disputed in the underlying litigation because advocating a position
    adverse to its insured’s interests would ‘constitute bad faith on its part.” Mut. of
    Enumclaw Ins. Co. v. Dan Paulson Constr., Inc., 
    161 Wash. 2d 903
    , 914-15, 
    169 P.3d 1
    (2007) (quoting 1 ALLAN D. WINDT, INSURANCE C~lMs & DISPUTES: REPRESENTATION OF
    INSURANCE COMPANIES AND INSUREDS             § 8:3, at 8-1 1 to -12 (5th ed. 2007)).
    We reject Admiral Way’s argument that the Supreme Court intended in Mutual of
    Enumclaw to bar initiating all declaratory judgment actions until after all settlement and
    litigation of the insured is completed. In this case, Zurich’s declaratory judgment action
    occurred years after the original complaint, after the parties in the underlying complaint
    had already attended multiple mediations, and relied on substantially the same
    evidence as was already available to the parties. Moreover, unlike in Mutual of
    Enumclaw, Zurich did not interfere with the underlying action to the detriment of its
    insured. Admiral Way remained independently represented by counsel of its choice,
    funded by Zurich, and there was no evidence that the mediation was affected by
    Zurich’s actions.5
    ~ Admiral Way and Ledcor repeatedly reference Zurich’s attempt to recoup defense costs it paid
    in the COA lawsuit. In 2013, our Supreme Court disallowed such reimbursement, holding “[d]isallowing
    reimbursement is most consistent with Washington cases regarding the duty to defend, which have
    squarely placed the risk of the defense decision on the insurers shoulders.” Nat’l Sur. Corn v. Immunex
    Corp., 
    176 Wash. 2d 872
    , 884, 
    297 P.3d 688
     (2013). While reimbursement has been found to be
    unavailable, neither Admiral Way nor Ledcor make it clear how Zurich briefly requesting such
    reimbursement in 2009 contributes to a bad faith claim. There is no evidence that Zurich pursued these
    costs in an unreasonable or frivolous way, or that any damage arose out of this minor addition to Zurich’s
    claim.
    -23-
    No. 76405-5-1/24
    We hold that Zurich did not act in bad faith in defending Admiral Way, and did not
    unreasonably deny coverage or fail to investigate. Summary judgment dismissal of
    Admiral Way’s claims against Zurich was appropriate.
    We reverse dismissal of Admiral Way’s claims against VSC and remand. We
    affirm dismissal of Admiral Way’s claims against AISLIC and Zurich.
    aM
    WE CONCUR:
    ~“ ~               ~
    4
    -24-