Seattle City Light, Respondent, v. Aaron Swanson, Appellant , 193 Wash. App. 795 ( 2016 )


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    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION ONE
    CITY OF SEATTLE, SEATTLE CITY                      No. 72344-8-1
    LIGHT,
    Respondent/Cross-Appellant,
    PUBLISHED OPINION
    v.
    AARON SWANSON,
    Appellant/Cross-Respondent.                FILED: May 9, 2016
    Schindler, J. —The Local Government Whistleblower Protection Act, chapter
    42.41 RCW, protects employees from retaliation for making a good faith report of
    improper governmental action. "Retaliatory action" is defined as either (a) any adverse
    change in the terms and conditions of employment or (b) hostile actions by another
    employee that "were encouraged by a supervisor or senior manager or official." RCW
    42.41.020(3). A local government is exempt from the provisions of the Whistleblower
    Protection Act if it adopts a program that meets the intent of chapter 42.41 RCW. The
    city of Seattle (City) adopted a whistleblower protection ordinance to implement the
    provisions of chapter 42.41 RCW1 but defined "retaliatory action" to mean only "any
    unwarranted adverse change in an employee's employment status or the terms and
    conditions of employment," former Seattle Municipal Code (SMC) 4.20.850(D) (1994).
    Seattle Ordinance 117039 (Feb. 9, 1994).
    No. 72344-8-1/2
    Seattle City Light employee Aaron Swanson appeals the superior court order
    reversing the decision of the administrative law judge (ALJ) that the City violated the
    state whistleblower statute, chapter 42.41 RCW. The City contends that because the
    former SMC meets the intent of the Whistleblower Protection Act, state law does not
    apply. In a cross appeal, the City argues in the alternative that substantial evidence
    does not support finding the City violated chapter 42.41 RCW. We hold the former SMC
    does not meet the intent of state law to protect City employees from hostile actions by
    another employee that were encouraged by a supervisor or senior manager and
    substantial evidence supports finding retaliation under chapter 42.41 RCW. We reverse
    the superior court and affirm the decision and order of the ALJ but remand to the ALJ to
    determine the amount of attorney fees and costs.
    FACTS
    In February 2009, Seattle City Light (SCL) hired Aaron Swanson as a
    "lineworker" apprentice. The apprentice program required approximately 6,000 hours of
    training over the course of three years divided into six-month increments or "steps."
    The apprentice program included "coursework and exams as well as hands-on training
    in the field." Apprentices rotated between the North Service Center and the South
    Service Center and "received on-the-job training and monthly evaluations from the crew
    chiefs and lineworkers with whom they worked." Failure "to meet expectations" could
    lead to the imposition of "Individualized Training Programs" (ITPs) and extension or
    cancellation of the apprenticeship.
    After graduating from climbing school, Swanson started the first step of the
    apprenticeship program on August 26, 2009. During his first year, Swanson "primarily
    No. 72344-8-1/3
    met expectations" but struggled with climbing skills. In October 2009, Crew Chief
    Damian Mims "scored Mr. Swanson as meeting expectations in five out of seven
    categories" but stated, "Aaron needs to focus on his climbing skills and technique as
    well as practicing knots [and] needs to be more aggressive toward the work." According
    to Crew Chief Lance Stotts, Swanson "agreed that he was not climbing as fast as others
    were, and that he was not fully comfortable with maneuvers."
    During the summer of 2010, Swanson "received scores of 'exceeds expectations'
    on his URD (underground work) evaluation." In July 2010, Crew Chief Tom Caddy
    evaluated Swanson as meeting or exceeding expectations "in all categories" including
    "linework," but noted he needed training on "rigging" and "TRAINING NEEDS TO BE
    BETTER."2
    In August, journey-level lineworker and instructor Ronald Allen told the
    apprentices he planned to give an oral test on the "Safety Standards for Electrical
    Workers." The test was not required as part of the apprenticeship program. After they
    all failed the test, Allen told the apprentices they needed to take the test again. When
    one of the apprentices asked something like, "Would a bottle help?," Allen "responded
    affirmatively to the group that a bottle of whiskey would help." On the day of the retest,
    every apprentice except Swanson brought a bottle of whiskey to give to Allen. The
    other apprentices got a bottle of whiskey for Swanson to give to Allen. Allen accepted a
    bottle of whiskey from each apprentice and each apprentice received a passing grade
    on the test.
    In September 2010, SCL hired Allen as a craft instructor for the apprenticeship
    program. "Allen was the lead instructor for testing and training, and worked with
    Emphasis in original.
    No. 72344-8-1/4
    curriculum development and personalized training of apprentices as needed." Union
    business manager and Allen's uncle Joe Simpson appointed Allen to the Electrical
    Crafts Advisory Committee (ECAC). The ECAC makes recommendations "regarding
    the quality/control of all electrical crafts, including the lineworker apprenticeship
    program."
    At a staff meeting in early 2011, Allen stated the "aim should be getting
    apprentices out of the apprenticeship program who were not a good fit." During 2011,
    Allen made "negative comments to and/or about" Swanson. Swanson believed Allen
    "negatively influenced his . . . daily interactions with the crew" and the March 2011
    evaluation of Crew Chief Stotts. Crew Chief Stotts evaluated Swanson "with 'Concerns'
    or 'Does Not Meet Expectations' in every aspect, including climbing and rigging."
    The City of Seattle Joint Apprenticeship Training Committee (JATC), three union
    representatives and three City members, administer the City apprenticeship programs
    and make recommendations about advancing apprentices to the next step and
    cancelling apprenticeships. On March 30, the JATC voted to extend Swanson's
    apprenticeship by an additional six months.
    In June, Allen suggested Swanson "look into a different apprenticeship." In July,
    Allen "had a flyer delivered to Mr. Swanson containing four new apprenticeship
    openings along with the message that Mr. Swanson look into a different
    apprenticeship." The July evaluation of Swanson by Crew Chief Michael Brooks rated
    Swanson as falling "below expectations for a fourth-period apprentice with regard to
    climbing, rigging, and timeliness."
    No. 72344-8-1/5
    At the end of July, Allen told SCL lineworker Peggy Owens that "the best thing
    about going on vacation was having someone fired while he was gone." Allen told
    Owens the ECAC "was going to vote to fire someone." At the meeting on August 4, the
    ECAC voted to recommend canceling Swanson's apprenticeship.
    In late August, Swanson filed a complaint with the Department of Labor and
    Industries, SCL Human Resources, and the Seattle Ethics and Elections Committee
    (SEEC) reporting Allen "extorted alcohol in exchange for passing test scores."
    Swanson "expressed concern that he was receiving poor and/or unfair performance
    evaluations because of Mr. Allen." Swanson's complaint was not the first report the
    SEEC had received about improper conduct by Allen.
    SCL Human Resources conducted an investigation. Meanwhile, Swanson
    transferred to the South Service Center "where he felt more comfortable, even though
    Mr. Allen also worked out of the South Service Center." Swanson was assigned to
    Crew Chief Todd Warren. Warren was on the ECAC and is Allen's friend.
    On September 15, Swanson made a "formal complaint" to the JATC. Swanson
    reported Allen "abused his position and is working to deny [Swanson's] ability to be a
    successful apprentice," and he "has engaged in acts of collusion with Todd Warren . ..
    and others in an effort to get [Swanson] fired." When Allen saw Swanson at the South
    Service Center on September 19, Allen "became upset and stated, 'You're just a fucking
    squeak.'" Later that day, Swanson saw Allen with a copy of the complaint to the JATC
    "in hand, showing it to groups of lineworkers on the dock."
    Although Warren told the JATC that Swanson "worked too slow," the JATC
    "decided against cancellation" of his apprenticeship "because of evidence that Mr.
    No. 72344-8-1/6
    Swanson had progressed in a number of areas, and because he had not received
    adequate individualized instruction under his ITP." After working with another crew,
    Swanson's November performance evaluations "showed higher marks."
    On December 13, SCL found Allen "improperly accepted alcohol from
    apprentices in exchange for a passing test score." SCL sent the investigative report
    and determination to the SEEC.
    The SEEC interviewed Allen. Allen "was angry, thought the incident was a joke,
    and stated 'this is the way we roll.'" Allen "did not take personal responsibility for his
    behavior" and "believed SCL passed through too many apprentices at too high a cost,"
    a "big shortcoming of the apprenticeship program."
    In January 2012, Swanson saw a poster of himself in the hallway of the North
    Service Center with the word "RAT" written across his chest. Swanson "did not report it
    at the time or take it down because he did not want to cause commotion."
    In February, SCL notified Allen "he had been recommended for suspension
    without pay for 20 working days for his improper extortion of alcohol." The February
    evaluation of Swanson completed by Crew Chief Campy contained "eraser marks on
    scores that were altered down." But the March evaluation from Crew Chief Fugate
    states Swanson met expectations in all categories except two.
    SCL retained lawyer Ronald Knox to investigate whether in addition to accepting
    alcohol, Allen solicited alcohol from the apprentices in exchange for a passing grade on
    the test and to investigate "Swanson's retaliation claims." Knox issued a report on April
    10. Knox found Allen "accepted and received alcohol from all apprentices on test day"
    and "on a more probable than not basis," Allen "responded affirmatively when asked,
    No. 72344-8-1/7
    'Would a bottle help?,' thus accepting alcohol in exchange for passing test scores." The
    report did not address Swanson's retaliation claims "because of the reticence of SCL
    employees" to talk to him.
    On May 2, SCL found Allen violated SCL "Workplace Expectations" and the
    City's "Personnel Rules and Code of Ethics." SCL suspended Allen for 20 workdays
    effective May 3. The suspension meant Allen was not eligible for promotion for one
    year. On May 23, the JATC rejected the recommendation of the ECAC and decided to
    advance Swanson to the fifth period, "i.e. primary, 'hot' period," of his apprenticeship.
    After Allen returned to work on May 31, Simpson removed Allen from the ECAC
    and appointed him to the JATC.
    The evaluations completed by Crew Chief Bob Hernandez for June and July
    showed Swanson " 'met expectations' for all listed criteria.'" Crew Chief Hernandez
    stated," 'He is doing a good job at listening and giving a good effort,'" but noted
    Swanson needed to improve his rigging skill.
    On July 18, Swanson told the SCL Employee Relations Manager that at a union
    meeting on July 12, "Allen became combative," accusing Swanson of "stabbing him in
    the back." Swanson said Allen verbally attacked him and tried to provoke a physical
    fight.
    In August, Swanson overheard Allen tell other lineworkers and a crew chief that
    "it was no longerfun working there anymore." When one of the lineworkers gestured
    toward Swanson, Allen said, "Don'tworry, we'll take care of him hook, line, and sinker."
    In September, someone placed a "Pre-Apprentice Lineworker" (PAL) sticker on
    Swanson's locker.
    No. 72344-8-1/8
    On October 11, SCL Crew Chief Gary Legere evaluated Swanson. The
    evaluation states Swanson "Meets Expectations" in 10 out of 14 categories. The
    evaluation notes "Concerns" and a "Does Not Meet Expectations" for rigging and
    recommends additional ECAC training.
    On November 1, the SEEC notified Allen that it intended to file charges against
    him for ethics violations. The City ethics rules prohibit the acceptance of gifts "given
    with the intent to receive special consideration from a city employee."
    On November 5, The Seattle Times published an article on the Internet about the
    ethics violation, "Ethics Fines May Follow Gifts of Liquor to City Light Trainer." The
    article states, in pertinent part:
    A Seattle City Light employee may face penalties under city ethics rules
    for accepting bottles of liquor from apprentices in a lineworker training
    program for which he administered the test to advance.
    Ronald Allen, an instructor for the apprentice program since 2005,
    received nine bottles of whiskey or other liquor from trainees who were
    about to retake an oral exam that he said some had failed during a
    previous attempt.
    Wayne Barnett, director of the Seattle Ethics and Elections Commission,
    said Allen's actions violate city ethics rules .... "We think that accepting
    liquor from people to whom you're about to administer a test is clearly
    inappropriate," Barnett said.
    Two days later, someone claiming to be Swanson posted an online comment to
    the article. The comment states:
    Hi my name is Arron [sic] Swanson I was the one that brought all this up to
    save my job. I have not been doing well here at the city and this is my
    way of proving a point and saving my job that I might not have for much
    longer. I am saddened for what I have done to my union brother but it is
    already done. Sincerely Arron [sic] Swanson Seattle city light sec.
    Swanson did not post the comment and was unable to determine who posted the
    8
    No. 72344-8-1/9
    comment.
    On November 9, 2012, Swanson filed a complaint for unlawful whistleblower
    retaliation under "SMC 4.20.860 and RCW 42.41.040." Under former SMC 4.20.860(A)
    (1994), an employee must file a whistleblower retaliation complaint "within 30 days of
    the occurrence alleged to constitute retaliation."
    On February 11, 2013, Knox issued a supplemental investigative report finding
    Allen inappropriately accepted gifts of alcohol in exchange for a passing grade on the
    oral test.
    Allen inappropriately accepted gifts of alcohol from nine preapprentices
    under circumstances that suggested providing such gifts would assure a
    passing grade in an oral examination.
    Knox also found Allen retaliated against Swanson and engaged in lobbying
    efforts to evaluate Swanson "more poorly than was justified."
    The evidence also suggests and Ifind that on a more probable than not
    basis, Allen engaged in lobbying activities directed at the Initiating Witness
    [Mr. Swanson]. There is evidence that the conduct escalated after the
    Initiating Witness provided information to SCL about Allen's alleged
    solicitation of alcohol from Apprentices. This involved at least lobbying
    efforts with crews to evaluate the Initiating Witness more poorly than was
    justified. This conduct appears retaliatory in nature and contrary to SCL
    Policy (Rule 1.3.4) and the City of Seattle Code of Ethics. SMC 4.16.070.
    Several witnesses told Mr. Knox that Mr. Allen talked with them about Mr.
    Swanson. Journey-level workers reported that Mr. Allen lobbied them to
    negatively impact Mr. Swanson's evaluations. None of the crew chiefs
    admitted being affected by Mr. Allen's lobbying.
    But Knox was "unable to conclusively determine specifically which performance
    reviews were the result of Mr. Allen's lobbying efforts" and documented "significant
    No. 72344-8-1/10
    unexpected limitations" regarding the investigation, including the refusal to answer
    questions or provide "critical information due to perceived fear of retaliation."
    [T]he "considerable and significant unexpected limitations" regarding his
    investigation, which included: (a) "extraordinary delays and/or total
    refusals" by various journeymen and their union representatives to meet
    and/or answer specific questions concerning the various allegations", (b)
    "refusal of witness to provide critical information due to perceived fear of
    retaliation from other union members," (c) witnesses' fear of speaking
    freely to Mr. Knox with the union representative present; and (d) refusal to
    give specifics and details due to fear of being identified as the provider,
    resulting in limited access and relationship with those who shared the
    information with them.
    The ALJ conducted an eight-day hearing from February 12 until June 25, 2013
    on Swanson's whistleblower retaliation complaint. A number of witnesses testified at
    the hearing including Swanson, Allen, Knox, Crew Chief Legere, and Crew Chief
    Caddy. The ALJ admitted into evidence over 50 exhibits, including a May 23, 2013
    supplemental investigative report of Knox.
    The May 23, 2013 supplemental investigative report of Knox addressed "whether
    Mr. Allen retaliated against Mr. Swanson at the July 12, 2012 union meeting, and
    whether Mr. Legere's performance evaluation approximately three months after this
    union meeting was retaliatory." Knox could not determine what occurred at the union
    meeting. Knox concluded there was no " 'nexus between the Legere evaluation and the
    July 12, 2012 meeting.'"
    Knox stated he could not conclusively determine what exactly happened
    at the July 12, 2012 union meeting due to the conflicting, credible witness
    statements, and that he could "find no independent evidence of a nexus
    between the Legere evaluation and the July 12, 2012 meeting." Mr. Knox
    found Mr. Swanson credible, and his notes of the incident credible. Mr.
    Knox found Mr. Allen and Mr. Warren credible at times, and not credible at
    other times. Mr. Knox found Mr. Legere "very" credible. Mr. Knox
    concluded, "Based on the evidence available, I do not sustain the
    10
    No. 72344-8-1/11
    allegations of retaliation against Mr. Allen and Mr. Legere associated with
    the charges made."
    The ALJ issued a detailed 20-page decision, "Findings of Fact, Conclusions of
    Law, & Final Order." The ALJ found that after Swanson reported Allen "solicited and
    accepted alcohol from apprentices in exchange for a passing grade on an oral exam,"
    Allen "lobbied line workers and crew chiefs to downgrade Mr. Swanson's performance
    evaluations in an attempt to cancel his apprenticeship." However, because the
    whistleblower retaliation complaint was filed in November 2012, the ALJ addressed only
    the October 2012 evaluation of Crew Chief Legere. The ALJ found Swanson did not
    establish Crew Chief Legere's evaluation was influenced by Allen. The ALJ concluded
    the evaluation did not constitute "retaliation against Mr. Swanson under Chapter 42.41
    RCW and Chapter 4.20 SMC."
    Although Mr. Legere's evaluation was unsatisfactory in that it stated Mr.
    Swanson was not performing up to step in all areas, and that he needed
    additional training, Mr. Swanson has not established by a preponderance
    of the evidence that Mr. Allen in any way influenced Legere's evaluation.
    Mr. Swanson's problem areas as identified by Mr. Legere were nothing
    new to Mr. Swanson; crew chiefs had made similar comments regarding
    Mr. Swanson's rigging skills and preparation for years. In addition, in ten
    out of fourteen categories Mr. Legere found Mr. Swanson "Met
    Expectations." Mr. Legere circled "ECAC" not to threaten Mr. Swanson's
    apprenticeship or hold him back, but to get him the training he needed to
    improve, for his own safety and the safety of his fellow lineworkers.
    The ALJ found that posting a PAL sticker on Swanson's locker "and the
    impersonation of Mr. Swanson to the Seattle Times were undoubtedly hostile actions
    taken by SCL employees." However, because the PAL sticker was placed on
    Swanson's locker more than 30 days prior to filing the whistleblower retaliation
    complaint, the ALJ did not consider it in determining whether SCL retaliated against
    Swanson. The ALJ concluded Allen retaliated by "either vocally or tacitly
    11
    No. 72344-8-1/12
    encourage[ing]" the impersonation of Swanson in the Seattle Times online comment, if
    not posting the comment himself, in violation of chapter 42.41 RCW. Conclusion of law
    5.10 states:
    The PAL sticker and the impersonation of Mr. Swanson to the Seattle
    Times were undoubtedly hostile actions taken by SCL employees toward
    Mr. Swanson that Mr. Allen either vocally or tacitly encouraged, if not
    performed himself. Because I find that the PAL sticker was first on Mr.
    Swanson's locker earlier than 30 days prior to Mr. Swanson's retaliation
    complaint to the Office of the Mayor, I do not consider it in determining
    whether SCL violated Chapter 42.41 RCW and Chapter 4.20 SMC.
    However, at the time the impersonation of Mr. Swanson to the Seattle
    Times took place, Mr. Allen was in a secondary supervisory position with
    the City over Mr. [Swanson] because of his participation with the JATC, a
    City committee with authority to negatively impact Mr. [Swanson]'s
    apprenticeship. Consequently, Mr. Allen's encouragement and/or
    commission of the impersonation of Mr. Swanson publicly to the Seattle
    Times is actionable retaliation under Chapter 42.41 RCW.
    The ALJ recommended suspending Allen for six months and ordered the City to
    pay Swanson attorney fees and costs incurred in bringing his whistleblower retaliation
    claim under chapter 42.41 RCW.
    On October 17, 2013, the City filed a petition for judicial review in superior court.
    The City argued the ALJ erred in relying on the state law definition of "retaliatory action"
    rather than the definition of "retaliatory action" under former SMC 4.20.850(D). In the
    alternative, the City argued substantial evidence did not support finding retaliation under
    state law.3
    The superior court ruled the ALJ erred "as a matter of law in relying on the
    definition of retaliation found in RCW 42.41.020(3)(b)." The court concluded that while
    3Allen also filed a petition for judicial review challenging the assessment of a $1,000 fine against
    him. Allen argued the fine violated his right to due process. Swanson and the City stipulated the fine
    should be stricken.
    12
    No. 72344-8-1/13
    the impersonation of Swanson "may be sufficient to constitute retaliatory action
    pursuant to RCW 42.41.020(3)(b), it is insufficient under [former] SMC 4.20.850(D)."
    No evidence was presented that the impersonation resulted in any
    unwarranted adverse change in Mr. Swanson's employment status or the
    terms and conditions of his employment. The ALJ's failure to cite SMC
    4.20.850(D) in conjunction with RCW 42.41 appears to be a tacit
    acknowledgment of that deficiency.
    The court rejected the City's argument that even if the state law definition of
    "retaliation" applied, the record did not support finding a SCL employee "posted the
    comment or that Mr. Allen encouraged the conduct." The court concluded that "[w]hile
    the record on this issue is not well developed, it is clear that the individual who posted
    the comment had 'insider' information not known to the general public" and was
    "encouraged to act by the behavior and conduct of Mr. Allen."
    Given the historical context and Mr. Allen's prior dealings with Mr.
    Swanson, a reasonable inference can be drawn that the poster was a City
    Light insider who was encouraged to act by the behavior and conduct of
    Mr. Allen. Other potential "suspects" may exist, but the burden of proof is
    merely a preponderance of the evidence and no other individuals were
    identified with similar interests or motives. Accordingly, this Court finds
    that the record is sufficient to support the ALJ's factual finding.
    The court reversed the decision and order of the ALJ. On reconsideration,
    Swanson argued that because the former SMC did not meet the intent of state law to
    protect whistleblowers from hostile actions encouraged by a supervisor or senior
    manager, the ALJ did not err in relying on the state law definition of "retaliatory action"
    under RCW 42.41.020(3)(b). The court denied the motion for reconsideration.
    ANALYSIS
    Swanson appeals the superior court decision reversing the ALJ. Swanson
    contends the ALJ did not err in relying on the state law definition of "retaliatory action"
    13
    No. 72344-8-1/14
    under RCW 42.41.020(3)(b). The City claims that because the former SMC complies
    with the intent of state law, the state law definition of "retaliatory action" does not apply.
    The Washington Administrative Procedure Act (WAPA), chapter 34.05 RCW,
    governs our review. In reviewing administrative action, we sit "in the same position as
    the superior court" and apply the standards of the WAPA directly to the agency
    decision. Tapper v. Emp't Sec. Dep't, 
    122 Wash. 2d 397
    , 402, 
    858 P.2d 494
    (1993). We
    will reverse the agency order if the decision is based on an erroneous interpretation or
    application of the law. RCW 34.05.570(3)(a). The party challenging an agency decision
    must establish error and demonstrate the agency action is invalid. RCW
    34.05.570(1)(a).
    The interpretation of a statute is a question of law reviewed de novo. City of
    Spokane v. Rothwell, 
    166 Wash. 2d 872
    , 876, 
    215 P.3d 162
    (2009); Ellensburq Cement
    Prods.. Inc.. v.Kittitas County. 
    179 Wash. 2d 737
    , 743, 
    317 P.3d 1037
    (2014). We also
    construe a municipal ordinance according to the rules of statutory interpretation.
    Ellensburq 
    Cement, 179 Wash. 2d at 743
    .
    When interpreting a statute, our objective is to ascertain and give effect to
    legislative intent. Ellensburq 
    Cement. 179 Wash. 2d at 743
    . Statutory interpretation
    begins with the plain meaning of the statute. Lake v. Woodcreek Homeowners Ass'n,
    
    169 Wash. 2d 516
    , 526, 
    243 P.3d 1283
    (2010). When the meaning of statutory language
    is plain on its face, we give effect to that plain meaning as an expression of legislative
    intent. City of Spokane v. Spokane County. 
    158 Wash. 2d 661
    , 673, 
    146 P.3d 893
    (2006).
    If the plain language is subject to only one interpretation, our inquiry is at an end. Lake.
    169Wn.2dat526.
    14
    No. 72344-8-1/15
    We construe a statute " 'so that all the language used is given effect, with no
    portion rendered meaningless or superfluous.'" Rapid Settlements. Ltd. v. Symetra Life
    Ins. Co., 
    134 Wash. App. 329
    , 332, 
    139 P.3d 411
    (2006) (quoting Prison Legal News. Inc.
    v. Dep't of Corr.. 
    154 Wash. 2d 628
    , 644, 
    115 P.3d 316
    (2005)). We " 'must not add words
    where the legislature has chosen not to include them.'" 
    Lake. 169 Wash. 2d at 526
    (quoting Rest. Dev.. Inc. v. Cananwill. Inc.. 
    150 Wash. 2d 674
    , 682, 
    80 P.3d 598
    (2003)).
    We consider a provision "within the context of the regulatory and statutory scheme as a
    whole." ITT Rayonier. Inc. v. Dalman. 
    122 Wash. 2d 801
    , 807, 
    863 P.2d 64
    (1993) (cited in
    Dep't of Ecology v. Campbell & Gwinn. LLC. 146Wn.2d 1, 10-11, 
    43 P.3d 4
    (2002)).
    We avoid an interpretation that results in unlikely or strained consequences. Brouqhton
    Lumber Co. v. BNSF Rv., 
    174 Wash. 2d 619
    , 635, 
    278 P.3d 173
    (2012).
    The plain and unambiguous intent of the Local Government Whistleblower
    Protection Act, chapter 42.41 RCW, is to protect local government employees who
    make a good faith report of improper actions taken by officials and employees and
    provide remedies for whistleblowers subjected to retaliation for making such reports.
    RCW 42.41.010 states:
    Policy. It is the policy of the legislature that local government employees
    should be encouraged to disclose, to the extent not expressly prohibited
    by law, improper governmental actions of local government officials and
    employees. The purpose of this chapter is to protect local government
    employees who make good-faith reports to appropriate governmental
    bodies and to provide remedies for such individuals who are subjected to
    retaliation for having made such reports.
    RCW 42.41.020(3) defines "retaliatory action" as (a) any adverse change in the
    employee's terms or conditions of employment or (b) hostile actions by another
    15
    No. 72344-8-1/16
    employee that were encouraged by a supervisor or senior manager. RCW
    42.41.020(3) states:
    "Retaliatory action" means: (a) Any adverse change in a local
    government employee's employment status, or the terms and conditions
    of employment including denial of adequate staff to perform duties,
    frequent staff changes, frequent and undesirable office changes, refusal to
    assign meaningful work, unwarranted and unsubstantiated letters of
    reprimand or unsatisfactory performance evaluations, demotion, transfer,
    reassignment, reduction in pay, denial of promotion, suspension,
    dismissal, or any other disciplinary action; or (b) hostile actions by
    another employee towards a local government employee that were
    encouraged by a supervisor or senior manager or official.[4]
    RCW 42.41.030(1) gives "[e]very local government employee ... the right to
    report . . . information concerning an alleged improper governmental action." RCW
    42.41.040(1) makes it unlawful "for any local government official or employee to take
    retaliatory action against a local government employee because the employee provided
    information in good faith in accordance with the provisions of this chapter that an
    improper governmental action occurred."
    RCW 42.41.050 provides that if a local government adopts a program that
    "meets the intent of this chapter" to protect an employee from reporting alleged
    improper governmental actions and retaliation, it "shall be exemptfrom this chapter."
    RCW 42.41.050 states:
    Any local government that has adopted or adopts a program for reporting
    alleged improper governmental actions and adjudicating retaliation
    resulting from such reporting shall be exempt from this chapter if the
    program meets the intent of this chapter.^
    The City argues the exemption applies because the former SMC meets the intent
    of the Local Government Whistleblower Protection Act. Swanson asserts the remedy
    4 Emphasis added.
    5 Emphasis added.
    16
    No. 72344-8-1/17
    for "retaliatory action" under the former SMC does not meet the intent of state law to
    protect local government employees from hostile actions of other employees
    encouraged by a supervisor or senior manager. Under the plain and unambiguous
    language of chapter 42.41 RCW and the former SMC, we agree with Swanson.
    The City expressly adopted the whistleblower protection ordinance to implement
    state law. Specifically, the state law definition of "retaliatory action," RCW 42.41.030
    and RCW 42.41.040, making retaliation unlawful. Former SMC 4.20.800 (1994) states:
    Policy — Purpose.
    Unless prohibited by State law, City employees are encouraged to
    report on improper governmental action to the appropriate City or other
    government official, depending on the nature of the improper
    governmental action. To assist such reporting and to implement Sections
    42.41.030 and 42.41.040 of the Revised Code of Washington ("RCW"),
    Sections 4.20.800 through 4.20.860 provide City employees a process for
    reporting improper governmental action and protection from retaliatory
    action for reporting and cooperating in the investigation and/or prosecution
    of improper governmental action in good faith in accordance with this
    subchapter.161
    The plain language of RCW 42.41.020(3) protects a whistleblower employee not
    only from adverse changes to the terms and conditions of employment, but also from
    the hostile actions by another employee that were encouraged by a supervisor, senior
    manager, or official. By contrast, the plain language of former SMC 4.20.850(D) defines
    "retaliatory action" as only an adverse change in the terms and conditions of
    employment. Former SMC 4.20.850(D) states:
    "Retaliate," and its kindred nouns, "retaliation" and "retaliatory action,"
    mean to make, because of an activity protected under section 4.20.810,
    any unwarranted adverse change in an employee's employment status or
    the terms and conditions of employment including, but not limited to,
    denial of adequate staff to perform duties; frequent staff changes; frequent
    and undesirable office changes; refusal to assign meaningful work;
    unsubstantiated letters of reprimand or unsatisfactory performance
    6 Emphasis added.
    17
    No. 72344-8-1/18
    evaluations; demotion, reduction in pay; denial of promotion; transfer or
    reassignment; suspension or dismissal; or other unwarranted disciplinary
    action.
    Because the plain language of former SMC 4.20.850(D) did not provide a remedy
    for a whistleblower who is subjected to hostile actions by another employee that are
    encouraged by a supervisor, senior manager, or official as required by state law, RCW
    42.41.020(3)(b), we conclude the former SMC does not meet the intent of state law.7
    Our conclusion that the remedy for a whistleblower reporting hostile actions by
    employees encouraged by a supervisor or senior manager as provided under former
    SMC 4.20.800 through .860 did not meet the intent of state law is reinforced by the
    recent amendment of the SMC. In December 2013, the Seattle City Council added a
    provision.that expressly protects employees from retaliation by "a supervisor or superior
    who behaves in, or encourages coworkers to behave in, a hostile manner toward the
    employee." SMC 4.20.805.
    The City's reliance on Woodbury v. City of Seattle, 
    172 Wash. App. 747
    , 
    292 P.3d 134
    (2013), to argue the former SMC definition of "retaliatory action" meets the intent of
    state law is unpersuasive.
    In Woodbury. Seattle Fire Department Deputy Chief Woodbury filed a complaint
    against the Seattle Fire Department for failure to submit a bill for services. 
    Woodbury. 172 Wash. App. at 749
    . Chief Woodbury filed a whistleblower retaliation complaint.
    
    Woodbury. 172 Wash. App. at 749
    . After the City determined the Seattle Fire Department
    7 For the first time at oral argument, the City claimed the definition of "retaliatory action" under
    former SMC 4.20.850(D) included hostile actions encouraged by a supervisor. We do not consider
    arguments raised for the first time at oral argument. RAP 12.1(a). In any event, the plain and
    unambiguous definition under former SMC 4.20.850(D) addressed only "adverse change in an
    employee's employment status or the terms and conditions of employment" and not hostile actions as
    defined by state law.
    18
    No. 72344-8-1/19
    did not retaliate by demoting him to battalion chief, Woodbury filed an administrative
    appeal and a lawsuit against the City. 
    Woodbury. 172 Wash. App. at 749
    .
    We held that because the procedures the City adopted allowing a whistleblower
    to file a complaint and report improper governmental conduct with the City and request
    an administrative hearing were consistent with state law, Chief Woodbury did not have
    the right to file a cause of action in superior court. 
    Woodbury. 172 Wash. App. at 751-52
    .
    RCW 42.41.040(9) explicitly contemplates that the superior court sits in an
    appellate role .... Read as a whole, it is clear that RCW 42.41.040 does
    not grant local government employees a cause of action in superior court.
    
    Woodbury. 172 Wash. App. at 752
    . The opinion in Woodbury does not address whether
    the SMC met the intent of state law to provide a remedy for a whistleblower subjected to
    "retaliatory action" as defined by state law. See Berschauer/Phillips Constr. Co. v.
    Seattle Sch. Dist. No. 1. 
    124 Wash. 2d 816
    , 824, 
    881 P.2d 986
    (1994) ("In cases where a
    legal theory is not discussed in the opinion, that case is not controlling on a future case
    where the legal theory is properly raised.").
    We hold the ALJ did not err in relying on RCW 42.41.020(3)(b) to conclude the
    impersonation of Swanson to The Seattle Times was "undoubtedly" a hostile action
    "taken by SCL employees toward Mr. Swanson that Mr. Allen either vocally or tacitly
    encouraged, if not performed himself."
    Even if the definition of retaliatory action under RCW 42.41.020(3)(b) applies, the
    City claims the record does not support the finding that the impersonation of Swanson
    to The Seattle Times was a hostile action "taken by SCL employees toward Mr.
    Swanson that Mr. Allen either vocally or tacitly encouraged." The City argues
    substantial evidence does not supportfinding a SCL employee posted the comment,
    19
    No. 72344-8-1/20
    Allen encouraged a SCL employee to post the comment, or Allen was a supervisor
    when the comment was posted.
    We review the ALJ findings of fact for substantial evidence. Port of Seattle v.
    Pollution Control Hearings Bd.. 
    151 Wash. 2d 568
    , 588, 
    90 P.3d 659
    (2004). Substantial
    evidence is a sufficient quantity of evidence to persuade a fair-minded person of the
    truth or correctness of the agency action. Port of 
    Seattle. 151 Wash. 2d at 588
    . Our
    review for substantial evidence is deferential. See City of Univ. Place v. McGuire. 
    144 Wash. 2d 640
    , 652-53, 
    30 P.3d 453
    (2001). We will overturn the ALJ findings only if they
    are clearly erroneous and we are " 'definitely and firmly convinced that a mistake has
    been made.'" Port of 
    Seattle. 151 Wash. 2d at 588
    (quoting Buechel v. Dep't of Ecology.
    
    125 Wash. 2d 196
    , 202, 
    884 P.2d 910
    (1994)).
    We view the "evidence and reasonable inferences therefrom in the light most
    favorable to the party who prevailed at the administrative proceeding below." Kirbv v.
    Emp't Sec. Dep't. 
    185 Wash. App. 706
    , 713, 
    342 P.3d 1151
    (2014): William Dickson Co. v.
    Puget Sound Air Pollution Control Agency. 
    81 Wash. App. 403
    , 411, 
    914 P.2d 750
    (1996).
    We will not substitute our judgment for that of the ALJ regarding credibility of witnesses
    or the weight of conflicting evidence. Beattv v. Fish &Wildlife Comm'n. 
    185 Wash. App. 426
    , 449, 
    341 P.3d 291
    (2015); Port of 
    Seattle. 151 Wash. 2d at 588
    . Unchallenged
    findings are verities on appeal. Postema v. Pollution Control Hearings Bd.. 
    142 Wash. 2d 68
    , 100, 
    11 P.3d 726
    (2000).
    The comment posted in response to the Seattle Times article about the ethics
    violation of Allen states:
    Hi my name is Arron [sic] Swanson Iwas the one that brought all this up to
    save my job. I have not been doing well here at the city and this is my
    20
    No. 72344-8-1/21
    way of proving a point and saving my job that I might not have for much
    longer. I am saddened for what I have done to my union brother but it is
    already done. Sincerely Arron [sic] Swanson Seattle city light sec.
    Substantial evidence supports finding a SCL employee or Allen retaliated against
    Swanson by posting the comment. There is no dispute Swanson did not post the
    comment. The comment contains information known only to SCL employees.
    Specifically, that Swanson reported Allen's improper conduct and that he had struggled
    during the apprenticeship program. The unchallenged findings establish SCL
    lineworkers and crew chiefs knew Swanson filed a complaint against Allen for soliciting
    and accepting a bottle of whiskey from each apprentice in exchange for a passing
    grade. The unchallenged record shows Allen lobbied lineworkers and crew chiefs to
    give Swanson negative performance evaluations, and after Swanson filed the
    complaint, Allen "escalated" his efforts to retaliate against Swanson. Allen made clear
    that "we'll take care of [Swanson] hook, line, and sinker."
    Substantial evidence also supports finding Allen "was in a secondary supervisory
    position" over Swanson. There is no dispute Allen was a member of the JATC and the
    JATC had the "authority to negatively impact Mr. [Swansonj's apprenticeship."
    Viewing the record in the light most favorable to Swanson, substantial evidence
    supports the findings and conclusion that the City retaliated against Swanson in
    violation of state law.
    21
    No. 72344-8-1/22
    We reverse the superior court and affirm the decision and order of the ALJ but
    remand to determine the amount of attorney fees and costs.8
    %JL.vdW
    WE CONCUR:
    L~^. -/
    8The parties do not dispute the provisions of former SMC shall apply to the request for an award
    of attorney fees and costs.
    22