Traci Turner, Appellant/cross v. Vulcan, Inc, Respondent/cross ( 2015 )


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  •  IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    TRACI TURNER,
    No. 71855-0-1
    Appellant/Cross Respondent,
    DIVISION ONE
    v.
    UNPUBLISHED OPINION
    VULCAN, INC., PAUL ALLEN, JODY
    ALLEN,
    —*cr
    Respondents/Cross Appellants,                                            CD       rn
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    RAY COLLIVER, and LAURA                                                                 X:* -'.
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    MACDONALD,                                                                     £5
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    Respondents.                FILED: November 2,2015               o      -^
    QTl
    Trickey, J. — In a motion to compel arbitration, a trial court must determine
    whether there is a valid agreement to arbitrate and, if so, whether the dispute is
    within the scope of that agreement. Here, the agreement to arbitrate is neither
    procedurally nor substantively unconscionable. The subject of the dispute is
    contained within the agreement to arbitrate. The challenge to the contract as a
    whole is a question for the arbitrator. Because this arbitration provision is part of
    an employment contract, the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16,
    applies.
    The claims presented here are in connection with what is largely an
    employment dispute based primarily on an employee's statutory claims asserted
    under the Washington Law Against Discrimination Act (WLAD), chapter 49.60
    RCW, and the Washington Minimum Wage Act (MWA), chapter 49.46 RCW.
    Because the employer's requested attorney fees would frustrate the broad
    No. 71855-0-1/2
    remedial purposes of those acts, we affirm the arbitrator's award granting attorney
    fees only for the employer's motion on the validity of the employee's release of
    claims against the employer and for prevailing on the defamation claim.
    In all respects, we affirm the trial court's order affirming the arbitrator's
    award.
    FACTS
    Vulcan, Inc. hired Traci Turner as a senior executive protection (EP)
    specialist in January 2011.        At the same time, Turner signed an Employee
    Intellectual Property Agreement (EIPA) providing for an award of attorney fees to
    the prevailing party in any lawsuit arising out of her employment or the agreement
    itself.
    Vulcan promoted Turner to the lead EP detail for Paul Allen in April 2011.
    In May 2011, she was assigned as the lead EP for Paul Allen's personal security
    detail. Two months later, in July 2011, Turner signed a Guaranteed Bonus
    Agreement (GBA), waiving and releasing any then-existing claims against Vulcan
    and agreeing to confidential arbitration in exchange for a guaranteed bonus
    payment in excess ofthe maximum wages she would otherwise receive. Turner's
    yearly wage at the time was $140,000.00. Her minimum guaranteed bonus was
    $25,156.00, subject to proration if her employment ended before the end of the
    year.
    On September 23, 2011, Turner submitted her resignation, which she
    characterized as a constructive discharge. Shortly thereafter, Turner filed her first
    employment discrimination suit against Vulcan and several of its executives
    No. 71855-0-1/3
    (Turner I). Vulcan immediately moved for an order compelling arbitration based
    on the GBA. Judge Patrick Oishi granted Vulcan's motion, compelled arbitration,
    and stayed the proceedings in King County Superior Court.
    Turner moved for reconsideration and Vulcan responded.            Before any
    decision was made on the reconsideration motion, Turner filed a notice of voluntary
    dismissal that was granted ex parte on November 1, 2011. Turner's stated reason
    for dismissal was that a mediation involving other Vulcan employees was taking
    place and, if successful, would resolve all of the issues. That mediation was
    unsuccessful, however. None of the other employees involved in the mediation
    voluntarily dismissed the cases that they had filed in superior court. One of those
    employees who, like Turner, had signed a GBA, was ordered to arbitration on
    February 24, 2012, by a different judge.
    Meanwhile, on December 14, 2011, Vulcan initiated arbitration proceedings
    asserting several claims against Turner. The next day, Turner's counsel, Jerald
    Pearson, sent an e-mail informing Vulcan that Turner's current instructions to him
    were to refile the court case and to not accept the arbitration process. On January
    5, 2012, Pearson withdrew as Turner's counsel.
    On January 26, 2012, Vulcan e-mailed Turner's new attorney, Patrick
    McGuigan of the HKM law firm,1 informing him that it had filed arbitration
    proceedings and intended to proceed with its claims. Vulcan asserted breach of
    the EIPA, anticipatory breach of the EIPA, breach of duty of loyalty, breach of
    confidential relationship, violation of Computer Fraud and Abuse Act (18 U.S.C. §
    1For ease of reference, we refer to McGuigan and HKM law firm collectively as HKM.
    3
    No. 71855-0-1/4
    1030), repayment of prorated bonuses, declaratory relief for nonliabilty for the
    employment related causes of action, fraud, defamation, and any actions prior to
    July 26, 2011.
    On January 27, Turner filed a second lawsuit in superior court (Turner II),
    which was assigned to Judge Monica Benton. Her complaint reiterated the first
    five claims made in Turner I and asserted five additional claims. The first complaint
    asserted claims for gender discrimination, constructive termination, retaliation,
    hostile work environment, and defamation. The five additional claims asserted in
    Turner II were sexual orientation discrimination, age discrimination, intentional
    infliction of emotional distress, negligent infliction of emotional distress, and
    withholding of wages.
    After unsuccessfully trying to transfer this second suit to Judge Oishi,
    Vulcan moved to dismiss the complaint because of the doctrines of res judicata
    and issue preclusion, and, alternatively, to once again compel arbitration under
    the GBA. On March 5, 2012, Turner filed a CR 60 motion to vacate the order
    compelling arbitration in Turner I.
    On March 9, 2012, HKM notified the arbitrator of Turner's counterclaims
    against Vulcan and its executives. In that notification, HKM also challenged the
    arbitrator's jurisdiction, noting that Turner would request a schedule to brief that
    issue during a telephonic case management conference set for March 26, 2012.
    The trial court heard oral argument on April 5, 2012. On April 16, the court
    entered an order denying Turner's CR 60 motion, but reserved ruling on Vulcan's
    No. 71855-0-1/5
    motion to dismiss affording the parties an opportunity to submit additional briefing
    on whether the additional claims were subject to mandatory arbitration.
    On June 8, 2012, the court entered an order dismissing the first five claims
    that were already subject to arbitration as a result of Judge Oishi's order in Turner
    I. The court also dismissed the remaining five claims and referred them to the
    arbitration that was already in progress.
    During these legal proceedings in Turner II, HKM also sought to pursue
    discovery.     Vulcan disputed Turner's right to proceed with legal depositions,
    informing HKM thatdiscovery was available in the arbitration proceedings.2 Judge
    Benton granted Vulcan's motion for a protective order and quashed the
    depositions.
    On July 13, 2012, HKM requested a four month continuance of the
    arbitration hearing scheduled for November 26, 2012, to pursue discovery. The
    arbitrator denied the continuance. On July 16, Vulcan sent a notice that it intended
    to depose Turner's current and past psychologists and her partner.
    On July 30, 2012, HKM sent a letter stating that financial constraints on
    Turner would force a discontinuance of the arbitration. Previously, in response to
    2Am. Arbitration Ass'n, Employment Arbitration Rules and Mediation Procedures 9
    (Nov. 1, 2009). Rule 9 provides:
    The arbitrator shall have the authority to order such discovery, by way of
    deposition, interrogatory, document production, or otherwise, as the arbitrator
    considers necessary to a full and fair exploration of the issues in dispute,
    consistent with the expedited nature of arbitration.
    The [American Arbitration Association (AAA)] does not require notice ofdiscovery
    related matters and communications unless a dispute arises. At that time, the
    parties should notify the AAA of the dispute so that it may be presented to the
    arbitrator for determination.
    No. 71855-0-1/6
    HKM's inquiry regarding applicable rules, the American Arbitration Association
    (AAA) case manager had indicated that the employment arbitration rules applied.
    The case manager subsequently billed both parties in excess of $20,000.00.
    Vulcan paid its portion of the fees, and Turner paid $900.00.
    After receiving HKM's notice of discontinuance, the case manager for AAA
    sent a letter advising that Turner would not be pursuing the counterclaims but
    noting that the matter was moving forward with Vulcan's claims. Vulcan objected
    to the dismissal of Turner's claims under CR 41(a)(3) arguing, inter alia, that the
    GBA was an employer promulgated plan and, under the rules of the AAA, Vulcan
    was responsible for the costs of the arbitration pertaining to those employment
    claims as well as the arbitrator's fees. Vulcan eventually paid all the administrative
    costs of the arbitration as well as the arbitrator's fees, totaling $34,961.24.
    On August 9, 2012, Turner filed a motion to dismiss claims and end the
    arbitration proceedings. Turner argued that, in view of Vulcan's failure to advise
    the AAA that the GBA was an employer promulgated agreement, it could not now
    offer to pay all fees to continue the arbitration. On August 21, 2012, the arbitrator
    issued her ruling denying Turner's motion to dismiss and end the arbitration
    proceedings. The arbitrator based her ruling on the fact that Turner's pleadings
    cited Rule 48 of the AAA rules,3 which permitted the parties to disagree with the
    3Am. Arbitration Ass'n, Employment Arbitration Rules and Mediation Procedures 48
    (Nov. 1, 2009). Rule 48 provides:
    Costs of Arbitration (including AAA Administrative Fees)
    This Costs of Arbitration section contains two separate and distinct sub
    sections. Initially, the AAA shall make an administrative determination as
    to whether the dispute arises from an employer-promulgated plan or an
    individually-negotiated employment agreement or contact.
    No. 71855-0-1/7
    determination of fees, but that she had failed to do so earlier. Vulcan had no
    obligation to assert a claim on Turner's behalf. Because Vulcan agreed that it was
    responsible for the fees, there was no impediment to Turner pursuing arbitration
    of her employment claims. The arbitrator gave Turner five days to reinstate her
    counterclaims.
    On August 27, 2012, HKM withdrew as Turner's attorney. On September
    7, 2012, Turner, representing herself, requested a four month continuance. The
    arbitrator denied the continuance without prejudice and set a schedule for Vulcan's
    motions for summary judgment and Turner's response.
    On October 16, 2012, Vulcan deposed Turner's current psychologist.
    Turner was present at that deposition and asked questions. The following day,
    based on her experience in the deposition, Turner sent an e-mail stating that she
    was withdrawing from the arbitration.
    The arbitration hearing took place as scheduled on November 26, 2012,
    without Turner.4 The arbitrator entered Findings of Fact, Conclusions of Law, and
    an Interim Arbitration Award on December 21, 2012. The interim award dismissed
    If a party disagrees with the AAA's determination, the parties may bring the
    issue to the attention of the arbitrator for a final determination. The
    arbitrator's determination shall be made on documents only, unless the
    arbitrator deems a hearing is necessary.
    4Am. Arbitration Ass'n, Employment Arbitration Rules and Mediation Procedures 29
    (Nov. 1, 2009). Rule 29 provides:
    Unless the law provides to the contrary, the arbitration may proceed in the
    absence of any party or representative, who, after due notice, fails to be
    present or fails to obtain a postponement. An award shall not be based
    solely on the default of a party. The arbitration shall require the party who
    is in attendance to present such evidence as the arbitrator may require for
    the making of the award.
    No. 71855-0-1/8
    Turner's claims with prejudice and awarded Vulcan $5,696.63 based on Turner's
    breach of contract for failing to repay Vulcan a portion of the bonuses received at
    the start of her employment since she left before the end of the year.
    Vulcan requested $117,735.00 in fees for its efforts in securing a second
    court order compelling arbitration and its success in claims outside of the statutory
    discrimination claims (recovery of defamation and recovery of bonus).
    On March 7, 2013, the arbitrator awarded Vulcan $113,235.00 in attorney
    fees under the EIPA, which contained a fee provision. Because the dispute arose
    out of Turner's employment and Vulcan was the prevailing party, the arbitrator
    found that Vulcan was entitled to fees except for amounts incurred in defending
    against Turner's statutory employment discrimination claims.
    The arbitrator limited the fees to those incurred
    in the second lawsuit in which Vulcan successfully sought to enforce
    the arbitration provision contained in the Guaranteed Bonus
    Agreement (Turner II). Vulcan does not seek fees incurred in the
    first lawsuit in which it successfully sought to enforce the arbitration
    provision (Turner I). Vulcan has further limited its request to only
    those fees incurred in Turner II for partners Harry H. Schneider Jr.,
    Joseph M. McMillan, and then associate Jeffrey M. Hanson, and only
    as to days on which the lawyer billed at least three hours on this
    matter.^
    Vulcan and its executives moved to confirm the final arbitration award and
    for judgment against Turner. Rebecca Roe entered a notice of appearance for
    Turner causing Vulcan's motion for confirmation to be reassigned to Judge Bruce
    Heller, who then entered an order confirming the award on April 5, 2013.
    5 Clerk's Papers (CP) at 4072.
    8
    No. 71855-0-1/9
    Turner moved for reconsideration. Judge Heller granted Turner's motion
    for reconsideration and set the matter for oral argument.
    Turner sought to vacate the final award, arguing that the arbitrator's denial
    of Turner's request for a continuance amounted to misconduct and that the award
    of attorney fees was "irrational"6 and, further, that the arbitrator violated public
    policy and exceeded her authority under the state constitution. Wash. Const, art.
    IV, § 6.
    At the hearing to confirm the arbitration award, Judge Heller requested
    supplemental briefing on whether attorney fees for Vulcan's efforts to compel
    arbitration a second time violated public policy. The court then entered an order
    confirming in part and vacating in part the arbitration award. The matter was
    remanded to the arbitrator to consider whether Vulcan's alternative fee request
    related to non-statutory claims.
    On remand the arbitrator revisited her attorney fee award and, after
    receiving revised information from Vulcan, awarded $39,524.50 in attorney fees to
    Vulcan as follows: $18,875.00 incurred for its successful motion for partial
    summary judgment on Turner's defamation claim, and $21,449.50 for prevailing
    on the partial summary judgment motion on the enforceability of the contractual
    release signed by Turner. The court upheld the revised award and entered final
    judgment.
    6 CP at 2601.
    No. 71855-0-1/10
    Vulcan then moved to confirm the amended final award. Turner responded
    and requested attorney fees for prevailing on the reduction of attorney fees
    awarded in the first final arbitration award. The court denied her request.
    Turner appeals the trial court orders compelling arbitration in Turner I and
    Turner II, the final judgment and final arbitration award, and the order denying her
    request for attorney fees.
    Vulcan cross appeals, objecting to the reduction of attorney fees from the
    original amount awarded by the arbitrator.
    ANALYSIS
    The party opposing arbitration has the burden of demonstrating that an
    arbitration agreement is not enforceable. Zuver v. Airtouch Commc'ns, Inc.. 
    153 Wash. 2d 293
    , 302, 
    103 P.3d 753
    (2004). This court reviews de novo a trial court's
    decision to compel or deny arbitration. Gandee v. LDL Freedom Enter., Inc.. 
    176 Wash. 2d 598
    , 602, 
    293 P.3d 1197
    (2013): Satomi Owners Ass'n v. Satomi. LLC. 
    167 Wash. 2d 781
    , 797, 
    225 P.3d 213
    (2009).
    Turner moved to vacate the final arbitration award. That motion to vacate
    necessarily includes our answering the question of whether the trial court
    appropriately granted the motion to compel arbitration. Tuefel Constr. Co. v. Am.
    Arbitration Ass'n. 
    3 Wash. App. 24
    , 26-27, 
    472 P.2d 572
    (1970) (order compelling
    arbitration not appealable, but if arbitrator without authority, court may later refuse
    to confirm award): see also ACF Prop. Mqmt.. Inc. v. Chaussee, 
    69 Wash. App. 913
    ,
    921, 
    850 P.2d 1387
    (1993); Aanew v. Lacev Co-Play. 
    33 Wash. App. 283
    , 288, 
    654 P.2d 712
    (1982) ("If a dispute is not arbitrable, the arbitrators have no power to
    10
    No. 71855-0-1/11
    resolve it."). Failure to seek discretionary review of a motion to compel arbitration
    does not waive a later challenge. Saleemi v. Doctor's Assocs.. Inc.. 
    176 Wash. 2d 368
    , 376, 
    292 P.3d 108
    (2013) (citing with approval Division Two's rejection of the
    proposition that such failure waives a later challenge in Saleemi v. Doctor's
    Assocs.. Inc.. 
    166 Wash. App. 81
    , 91, 
    269 P.3d 350
    (2012)). Here, the trial court
    correctly compelled arbitration.
    Under both federal and state law, a request to compel arbitration presents
    two threshold questions: (1) whether there is an agreement to arbitrate and, if so,
    (2) whether the dispute is within the scope of that agreement. If the answer to both
    questions is affirmative, the trial court's authority is substantially constrained. See
    Heights at Issaquah Ridge. Owners Ass'n v. Burton Landscape Grp.. Inc.. 148 Wn.
    App. 400, 402, 
    200 P.3d 254
    (2009). Because this is a dispute between an
    employee and her employer, the FAA governs. See 
    Zuver. 153 Wash. 2d at 301
    (citing 9 U.S.C. § 2).
    Turner argues that it is the court, not the arbitrator, that determines whether
    an arbitration clause is valid and enforceable.      While it is true that the courts
    determine whether an        arbitration   clause is valid    and   enforceable,    that
    determination is separate and distinct from the question of the validity of the
    contract as a whole. McKee v. AT&T Corp.. 
    164 Wash. 2d 372
    , 383-84, 
    191 P.3d 845
    (2008). Here, Turner challenges the validity of the contract itself.
    A challenge to the validity of the parties' contract as a whole, as opposed to
    the arbitration clause contained in the contract, is for the arbitrator to decide. See
    
    McKee. 164 Wash. 2d at 394
    .
    11
    No. 71855-0-1/12
    The United States Supreme Court has addressed these gateway
    challenges to arbitration under the FAA, beginning with Prima Paint Corp. v. Flood
    & Conklin Manufacturing Co.. 
    388 U.S. 395
    , 
    87 S. Ct. 1801
    , 
    18 L. Ed. 2d 1270
    (1967).     There, the Court held that a challenge to the validity of the entire
    agreement as fraudulently induced was for the arbitrator, not the court. Prima
    
    Paint, 388 U.S. at 404
    .
    In Buckeve Check Cashing. Inc. v. Cardegna. 
    546 U.S. 440
    , 445-46,126 S.
    Ct. 1204, 
    163 L. Ed. 2d 1038
    (2006), the United States Supreme Court reached
    the same conclusion. Analyzing its earlier decisions, including Prima Paint, the
    Court restated three pertinent principles:
    First, as a matter of substantive federal arbitration law, an arbitration
    provision is severable from the remainder of the contract. Second
    unless the challenge is to the arbitration clause itself, the issue ofthe
    contract's validity is considered by the arbitrator in the first instance.
    Third, this arbitration law applies in state as well as federal courts.
    
    Buckeve. 546 U.S. at 445-46
    . The Court concluded "that because respondents
    challenge the Agreement, but not specifically its arbitration provisions, those
    provisions areenforceable apart from the remainder of thecontract. The challenge
    should therefore be considered by an arbitrator, not a court." 
    Buckeve. 546 U.S. at 446
    .
    Here, Turner challenges the contract as a whole, arguing that she was
    forced to sign the contract for fear of losing her job and that she was not given
    sufficient time to review it. Like in Prima Paint and Buckeve. these are issues that
    need to be addressed by the arbitrator.
    The parties' contract, here, provides that
    12
    No. 71855-0-1/13
    [a]ny and all claims, disputes, or other matters in controversy on any
    subject arising out of or related to this Agreement and your
    employment shall be subject to confidential arbitration.[7]
    This language is a "clear and unmistakable expression of the parties' intent to
    leave the question of arbitrability to an arbitrator." Fallo v. High-Tech Inst.. 
    559 F.3d 874
    , 878 (8th Cir. 2009): see also Preston v. Ferrer. 
    552 U.S. 346
    , 349, 28 S.
    Ct. 978, 
    169 L. Ed. 2d 917
    (2008) (when parties agree to arbitrate all questions
    arising under the contract, the question of arbitrability is for the arbitrator).
    In Preston v. Ferrer. 
    552 U.S. 346
    , 
    28 S. Ct. 978
    , 
    169 L. Ed. 2d 917
    (2008),
    the contract provided that the arbitration would be in accordance with the rules of
    the AAA. One of those rules, Rule 7(b), provided that the arbitrator has the power
    to determine the existence or validity of a contract of which an arbitration clause
    forms a part. 
    Preston. 552 U.S. at 362
    . The Court held that to be a sufficient
    indicatorthat the parties intended the arbitrator and not the court to determine the
    arbitrability. Similarly here, the GBA provided that "any arbitration proceedings
    shall be conducted in Seattle, Washington in accordance with applicable AAA
    rules."8 This requirement furthers Congress's intent "to move the parties to an
    arbitrable dispute out of court and into arbitration as quickly and easily as possible."
    Moses H. Cone Mem'l Hosp. v. Mercury Constr. Corp.. 460 US.1, 22, 
    103 S. Ct. 927
    , 
    74 L. Ed. 2d 765
    (1983).
    Arbitration is a matter of contract. "'[I]t is the language of the contract that
    defines the scope of disputes subject to arbitration.'" NASDAQ OMX Grp.. Inc. v.
    UBS Sec. LLC. 
    770 F.3d 1010
    (2nd Cir. 2014) (quoting EEOC v. Waffle House.
    7 CP at 281.
    8 CP at 1570.
    13
    No. 71855-0-1/14
    Inc., 
    534 U.S. 279
    , 289, 
    122 S. Ct. 754
    , 
    151 L. Ed. 2d 755
    (2002)). There is a
    body of substantive federal law that both state and federal courts are required to
    apply. Perry v. Thomas. 
    482 U.S. 483
    , 489, 
    107 S. Ct. 2520
    , 
    96 L. Ed. 2d 426
    (1987).
    Turner also contends that the trial court erred in compelling arbitration
    because the GBA she signed was procedurally and substantively unconscionable.
    Washington recognizes two types of unconscionability for invalidating arbitration
    agreements, procedural and substantive.          
    McKee. 164 Wash. 2d at 396-402
    .
    Procedural unconscionability applies to impropriety during the formation of the
    contract, while substantive unconscionability applies in cases where a term in the
    contract is alleged to be one-sided or overly harsh. Nelson v. McGoldrick. 
    127 Wash. 2d 124
    , 131, 
    896 P.2d 1258
    (1995). Either is sufficient to void the agreement.
    Hill v. Garda CL Nw.. Inc.. 
    179 Wash. 2d 47
    , 55, 
    308 P.3d 635
    (2013) (citing Adler v.
    Fred Lind Manor. 
    153 Wash. 2d 331
    , 347, 
    103 P.3d 773
    (2004)).
    Procedural Unconscionability
    Procedural unconscionability is "the lack of meaningful choice, considering
    all the circumstances surrounding the transaction including '[t]he manner in which
    the contract was entered,' whether each party had 'a reasonable opportunity to
    understand the terms of the contract,' and whether 'the important terms [were]
    hidden in a maze of fine print." 
    Zuver. 153 Wash. 2d at 303
    (alterations in original)
    (internal quotation marks omitted) (quoting 
    Nelson. 127 Wash. 2d at 131
    ). None of
    those circumstances are present here. The GBA offered Turner a guaranteed
    bonus in 2011 for a full release of claims, arbitration, and confidentially.
    14
    No. 71855-0-1/15
    In her declaration opposing arbitration in her first case, Turner indicated
    that, although the agreement itselfprovided that she could seek review by counsel,
    the agreement had to be signed within 24 hours. In her declaration in Turner II,
    Turner said she felt she would be fired if she did not sign the agreement within 24
    hours and that the arbitration agreement itself was confusing because she did not
    have an opportunity to "find out" what the AAA rules said. There is no evidence
    that Turner sought additional time to make her decision or that she felt she needed
    to consult with counsel before signing the agreement.
    The law is well settled that absent fraud or misrepresentation, a party who
    voluntarily and knowingly signs a written contract is bound by its terms. Nat'l Bank
    of Wash, v. Eguitv Inv'rs, 
    81 Wash. 2d 886
    , 912, 
    506 P.2d 20
    (1973), superseded by
    statute on other grounds by Laws of 1973,1st Ex. Sess., ch. 47, § 3. "[Ijgnorance
    of the contents of a contract expressed in a written instrument does not ordinarily
    affect the liability of one who signs it        " Tiart v. Smith Barney, Inc., 107 Wn.
    App. 885, 897, 
    28 P.3d 823
    (2001). A party who has the opportunity to read a
    plain and unambiguous instrument cannot claim to have either been misled by or
    ignorant of its terms. Eouitv 
    Inv'rs, 81 Wash. 2d at 913
    (quoting Johnston v. Spokane
    & l.E.R. Co., 
    104 Wash. 562
    , 569, 
    177 P. 810
    (1919)). Moreover, in Turner's
    motion for relief from the order compelling arbitration (Turner II), HKM argued that
    Turner "did not even read the agreement, which was in the form of a letter. She
    simply turned the letter to its last page and signed it."9
    CP at 594.
    15
    No. 71855-0-1/16
    Turner next argues that the GBA is an adhesion contract and therefore
    unconscionable.    As this court recently noted, the key inquiry is whether an
    employee lacked a meaningful choice.          Such a choice can always include
    employment elsewhere. Romnev v. Franciscan Med. Grp., 
    186 Wash. App. 728
    ,
    736-37, 
    349 P.3d 32
    (2015), review denied, No. 91686-1 (Wash. Sept. 30, 2015).
    Similarly in Zuverv. Airtouch Communications, Inc., 
    153 Wash. 2d 293
    ,
    103 P.3d 753
    (2004), the court concluded that an employment agreement offered to an
    employee on a "take it or leave it" basis is insufficient to negate the existence of
    an arbitration agreement where the employee had a reasonable opportunity to
    inspect the agreement and the terms were fully 
    disclosed. 153 Wash. 2d at 305
    .
    Likewise here, the terms of the agreement were fully disclosed and Turner
    was afforded a reasonable opportunity to inspect the agreement. Her argument
    that she signed only because she thought she would lose her job does not support
    a finding of procedural unconscionability under Washington law.             This is
    particularly true here, because the language in the GBA itself clearly stated that
    Turner was entitled to seek advice before executing the agreement. Furthermore,
    none of the paragraphs contained in the GBA were of small type or buried in a sea
    of fine print.
    Substantive Unconscionability
    Substantive unconscionability focuses on the terms of the agreement and
    the presence of overly harsh or one-sided results.           To be substantively
    unconscionable, the contract must shock the conscious, be monstrously harsh, or
    16
    No. 71855-0-1/17
    exceedingly callous. 
    Romnev. 186 Wash. App. at 740
    (quoting 
    Alder. 153 Wash. 2d at 344-45
    ). None of these terms apply to the contract here.
    On appeal, Turner argues for the first time that the GBA contained a
    unilateral litigation option, making the agreement one-sided.            The clause in
    question provides that
    Vulcan shall have the right, upon its election, to seek emergency
    injunctive relief in court in aid of arbitration to preserve the status quo
    pending determination of the merits in arbitration.1101
    Similarly, Turner would also have the right to seek such relief if Vulcan had pursued
    its recovery in litigation rather than in arbitration. For example, if Vulcan had sued
    Turner to recover the funds overpaid in court, Turner could have moved to compel
    arbitration, thus seeking a stay and preserving the status quo pending the
    determination.   Even if this were not the case, this court has already held that
    mutuality of obligation does not mandate identical requirements. 
    Romnev. 186 Wash. App. at 742
    . "In short, substantive unconscionability does not concern
    'whether the parties have mirror obligations under the agreement, but rather
    whether the effect of the provision is so "one-sided" as to render it patently"overly
    harsh.'"" 
    Romnev. 186 Wash. App. at 742
    (quoting 
    Zuver, 153 Wash. 2d at 317
    n.16).
    Here, Vulcan had the initial burden of proving the existence of the
    agreement to arbitrate the parties' dispute. Submission of the EIPA and the GBA
    agreements, both signed in 2011, met this burden. Those documents included
    provisions that all matters in dispute of the agreement and arising from
    employment were subject to binding arbitration. Once the existence of that valid
    10 CP at 281.
    17
    No. 71855-0-1/18
    agreement to arbitrate was established, the burden shifted to Turner, as the party
    opposing arbitration, to demonstrate that the agreement could not be interpreted
    to require arbitration of her disputes. This Turner has failed to do. General
    allegations concerning lack of discussion orunderstanding regarding the inclusion
    of an arbitration clause are insufficient to prevent arbitration.        Cadv v. A.G.
    Edwards & Sons. Inc.. 
    648 F. Supp. 621
    , 623-24 (1986).
    Turner argues that the provision requiring confidentiality of the arbitration
    violates both McKee v. AT&T Corp.. 
    164 Wash. 2d 372
    , 
    191 P.3d 845
    (2008), and
    Zuver. But confidential agreements have been upheld as the exception tothe state
    constitutional requirement for public judicial proceedings. Barnett v. Hicks, 
    119 Wash. 2d 151
    , 159, 
    829 P.2d 1087
    (1992). Confidentiality agreements are routinely
    found in collective bargaining agreements. 
    Zuver. 153 Wash. 2d at 314
    (citing Coje
    v Burns Int'l Sec. Servs.. 
    105 F.3d 1465
    , 1477 (D.C. Cir. 1997)). In Zuver, the
    court held the confidentially agreement unconscionable because it hampered an
    employee's ability to prove a pattern of 
    discrimination. 153 Wash. 2d at 315
    . Even so,
    there, the Zuver court struck the provision rather than finding the entire agreement
    
    unconscionable. 153 Wash. 2d at 322
    .
    McKee involved a consumer dispute.             The court held the policy of
    confidentially to be in direct conflict with public policy, particularly because it dealt
    with consumers. 
    McKee. 164 Wash. 2d at 398-99
    .
    The scenarios in Zuver and McKee are not present here. Furthermore, the
    confidentiality clause is not particularly one-sided because it benefits both the
    employee and the employer. Vulcan, Paul Allen, his family, and Vulcan's
    18
    No. 71855-0-1/19
    executives obviously desire their privacy. Any employee, such as Turner, would
    desire that the particulars of his or her employment be private, particularly, as here,
    when it involves Turner's personal details. Neither the litigation clause nor the
    confidentiality clause is substantively unconscionable.
    Constitutional Issues
    Turner next argues that the arbitration agreement violates both her
    constitutional right to a jury trial and the separation of powers doctrine by
    improperly delegating judicial authority to arbitrators. Neither contention has any
    merit. First, there is no dispute that Turner signed the agreement at issue. Once
    that has been established "a party implicitly waives his [or her] right to a jury trial
    by agreeing to an alternative forum, arbitration." 
    Adler, 153 Wash. 2d at 360-61
    .
    Second, the FAA is not an incursion on the separation of powers. The FAA
    permits enforcement of agreements to arbitrate. Its primary purpose is to ensure
    that private agreements to arbitrate are enforced in accordance with its terms.
    Such challenges to arbitration agreements as an unconstitutional delegation of
    judicial power have uniformly been rejected. Snvder v. Superior Court of Amador
    County. 
    24 Cal. App. 2d 263
    , 
    74 P.2d 782
    (1937); see also Commodity Futures
    Trading Comm'n v. Schor. 
    478 U.S. 833
    , 855, 
    106 S. Ct. 3245
    , 
    92 L. Ed. 2d 675
    (1986).
    In Schor, a case discussing the limited jurisdiction of the Commodity
    Futures Trading Commission, the Court stated:
    In such circumstances, separation of powers concerns are
    diminished, for it seems self-evident that just as Congress may
    encourage parties to settle a dispute out of court or resort to
    arbitration without impermissible incursions on the separation of
    19
    No. 71855-0-1/20
    powers, Congress may make available a quasi-judicial mechanism
    through which willing parties may, at their option, elect to resolve
    their 
    differences. 478 U.S. at 855
    .
    Turner relies on State ex rel. Everett Fire Fighters. Local No. 350 v.
    Johnson. 
    46 Wash. 2d 114
    , 121, 
    278 P.2d 662
    (1955), wherein the court held that the
    municipal charter requiring fire fighter contract disputes to be arbitrated was
    unconstitutional. As the Supreme Court noted in City of Spokane v. Spokane
    Police Guild. 87 Wn.2d 457,464, 
    553 P.2d 1316
    (1976), Everett Fire Fighters "was
    decided prior to the enactment. . . of the Public Employees' Collective Bargaining
    Act... and what was held unlawful in that case is now both lawful and mandatory."
    Everett Fire Fighters does not apply here.
    Turner's Reguest for Attorney Fees
    Turner argues that she is a prevailing party because she succeeded in
    substantially reducing the attorney fees awarded to Vulcan for Vulcan's prevailing
    in its suit against her. The prevailing party was Vulcan. Turner did not prevail on
    any of the claims submitted to arbitration. Turner cites Johnson v. Department of
    Transportation. 
    177 Wash. App. 684
    , 695 n.7, 313 P.3d 1197(2013). review denied.
    
    179 Wash. 2d 1025
    , 
    320 P.3d 718
    (2014), for the "general rule [that] fees incurred
    while litigating an entitlement to fees are recoverable under remedial statues such
    as the WLAD." In Johnson, an employee sought an award of attorney fees after a
    successful settlement of a claim against the State. Johnson was in fact the
    prevailing party.
    20
    No. 71855-0-1/21
    Here, Turner is not the prevailing party. RCW 4.84.330 states, "As used in
    this section 'prevailing party' means the party in whose favor final judgment is
    rendered." See also Blair v. Wash. State Univ.. 
    108 Wash. 2d 558
    , 571-72, 
    740 P.2d 1379
    (1987) ("In Washington, the prevailing party is the one who receives
    judgment in that party's favor" or "succeeds on any significant issue which
    achieves some benefit the party sought in bringing suit.") (citing Andersen v. Gold
    Seal Vineyards. Inc.. 
    81 Wash. 2d 863
    , 
    505 P.2d 790
    (1973); Henslev v. Eckerhart,
    
    461 U.S. 424
    , 433, 
    103 S. Ct. 1933
    , 
    76 L. Ed. 2d 40
    (1983)). Turner is not entitled
    to an award of attorney fees.
    Attorney Fees and Vulcan's Cross Appeal
    As noted above, the arbitrator initially awarded Vulcan $113,235.00 for
    attorney fees incurred in connection with the litigation in Turner II. Because the
    attorney fee award violated public policy, the trial court vacated it and remanded
    to the arbitrator to determine Vulcan's alternative basis for the fees.
    On remand, the arbitrator awarded Vulcan $39,524.50 for reasonable
    attorney fees in connection with two successful partial summary judgments
    obtained by Vulcan. Those amounts include $18,875.00 awarded for Vulcan's
    successful dismissal of Turner's defamation claim, and $21,449.50 for prevailing
    on the enforceability of the contractual release signed by Turner in the GBA.
    Turner contends that the reduced amended award is likewise against public
    policy and should be reversed. Vulcan cross appeals and contends that the
    superior court erred when it vacated on public policy grounds that part of the initial
    arbitration award granting it attorney fees.
    21
    No. 71855-0-1/22
    It is well settled that a court may vacate an arbitration award that violates a
    well-defined, explicit, and dominant public policy, such as the laws in the WLAD.
    Int'l Union of Operating Eng'rs. Local 286 v. Port of Seattle. 
    176 Wash. 2d 712
    , 722-
    23, 
    295 P.3d 736
    (2013).
    In its Memorandum Opinion vacating the arbitrator's attorney fee award, the
    trial court recognized that Turner's claims under the WLAD and the MWA were
    subject to this dominant public policy. The WLAD aims "'to enable vigorous
    enforcement of modern civil rights litigation and to make it financially feasible for
    individuals to litigate civil rights violations.'" Martinez v. Citv of Tacoma. 81 Wn.
    App. 228, 235, 
    914 P.2d 86
    (1996) (quoting Hume v. Am. Disposal Co., 
    124 Wash. 2d 656
    , 675, 
    880 P.2d 988
    (1994)). Thus, prevailing plaintiffs, but not prevailing
    defendants, are entitled to reasonable attorney fees. RCW 49.60.030(2); Collins
    v. Clark Ctv. Fire Dist. No. 5. 
    155 Wash. App. 48
    , 104-05, 
    231 P.3d 1211
    (2010).
    Likewise, the legislature in enacting the MWA expressed a similar strong policy.
    See, e.g.. Schilling v. Radio Holdings. Inc.. 
    136 Wash. 2d 152
    , 157, 
    961 P.2d 371
    (1998) ("The Legislature has evidenced a strong policy in favor of payment of
    wages due employees by enacting a comprehensive scheme to ensure payment
    of wages."). Thus, an award of attorney fees to an employer who prevails as a
    defendant in an action under these legislative actions violates public policy.
    In Gandee v. LDL Freedom Enterprises. Inc.. 
    176 Wash. 2d 598
    ,606, 
    293 P.3d 1197
    (2013), our Supreme Court held that a "loser pays" provision in an arbitration
    agreement, found in a debt adjustment contract, to be unconscionable because it
    22
    No. 71855-0-1/23
    served to benefit only LDL Freedom and chilled a consumer's ability to bring a suit
    under the Consumer Protection Act (CPA), chapter 19.86 RCW.
    We reached a similar conclusion in Walters v. AAA. Waterproofing. Inc..
    
    151 Wash. App. 316
    , 324-25, 
    211 P.3d 454
    (2009), where we stated:
    While Walters is assured that he will recover his expenses and legal
    fees if he wins decisively, he must assume the risk that if he loses,
    he will have to pay Waterproofing's expenses and legal fees. This
    risk is an enormous deterrent to an employee contemplating a suit to
    vindicate the right to overtime pay. Under these circumstances, in
    the context of an employee's suit where the governing statutes
    provide that only a prevailing employee will be entitled to recover
    fees and costs, a reciprocal attorney fees provision is
    unconscionable and, therefore, unenforceable.
    The provision in the EIPA here is similar to the "loser pays" provisions held
    unconscionable in both Gandee and Walters. By limiting its initial request for fees
    to those incurred in Turner II, Vulcan itself recognized the inapplicability of the
    EIPA to the arbitration proceedings. The fees the arbitrator awarded were for the
    second motion to compel arbitration in Turner II as well as other attorney fees
    incurred during that litigation, e.g., quashing discovery.
    Turner, although compelled to submit to arbitration by the court orderissued
    by Judge Oishi, filed a second suit, thereby generating additional costs and
    attorney fees. But the fees in the litigation of Turner II were incurred in a motion
    to compel arbitration in a suit brought by Turner based in part on the WLAD and
    the MWA. However, in Turner II, the court's order compelling arbitration did not
    find that Turner had done anything inappropriate in bringing her five additional
    claims in a second suit.
    23
    No. 71855-0-1/24
    Vulcan relies on Zuver to support the award of attorney fees in the Turner
    II litigation. In Zuver. the employee asserting claims under WLAD challenged the
    attorney fee provision requiring that the party who filed the judicial action must pay
    attorney fees and costs to the opposing party who successfully stays and/or
    compels arbitration. Because the proviso enabled either party to recover fees, the
    court ruled that it did not "appear to be so one-sided and harsh as to render it
    substantively unconscionable." 
    Zuver. 153 Wash. 2d at 319
    .
    But as noted in Gandee. Zuver merely addressed "the possibility that the
    arbitrator would refuse to award a prevailing plaintiff costs and fees as required
    under the CPA." 
    Gandee. 176 Wash. 2d at 605-06
    (emphasis omitted) (citing 
    Zuver. 153 Wash. 2d at 310-12
    ). Here, that possibility became a reality, and when applied
    to Turner's claims under the WLAD and the MWA, the EIPA provision becomes
    unconscionable. Thus, the trial court was correct in vacating the attorney fees
    initially awarded for litigation costs in Turner II. Vulcan is not entitled to attorney
    fees in its defense against claims asserted under the WLAD and the MWA. The
    trial court's order vacating that portion of the arbitrator's award was correct.
    Standing alone, the EIPA provision is not substantively unconscionable,
    particularly when applied to claims to other than those asserted to recover monies
    an employee might be entitled to under the WLAD and the MWA.                 Here, the
    arbitrator awarded fees for two separate partial summary judgment motions
    regarding the GBA. The arbitrator concluded that the unsuccessful defamation
    claim and the enforceable contractual release signed by Turner were valid
    24
    No. 71855-0-1/25
    alternative grounds for the award of attorney fees unrelated to the statutory claims
    under the WLAD and the MWA.
    The trial court accepted the arbitrator's decision.       Defamation and a
    contractual release are not necessarily intertwined with statutory claims under the
    WLAD and the MWA. The narrow grounds to vacate or modify an arbitrator's
    decision include a facial error "on the face of the award" but such an error is rarely
    demonstrated. Broom v. Morgan Stanley DW, Inc., 
    169 Wash. 2d 231
    , 236-37, 
    236 P.3d 182
    (2010). We see no facial legal error in the arbitrator's alternative grounds
    award of attorney fees.
    We affirm the arbitrator's award of $18,875.00 for Vulcan's successful
    dismissal of Turner's claim of defamation and $21,449.50 for prevailing on the
    enforceability of the contractual release signed by Turner. That claim is outside
    the purview ofeitherthe WLAD or the MWA, and, as such, is subject to the attorney
    fee clause found in the EIPA.
    Attorney Fees on Appeal
    Finally, both parties request attorney fees on appeal. RAP 18.1. Because
    Vulcan substantially prevailed on the appeal of the enforceability of the arbitration
    agreement, and Turner substantially prevailed on the cross appeal ofthe reduction
    ofthe attorney fee award, there is no "prevailing party" under RCW 4.84.330 or the
    attorney fee provision in the EIPA. American Nursery Prods., Inc. v. Indian Wells
    Orchards, 
    115 Wash. 2d 217
    , 234-35, 
    797 P.2d 477
    (1990); Philips Bldg. Co, Inc. v.
    An, 
    81 Wash. App. 696
    , 701-02, 915P.2d 1146(1996). We decline to award fees to
    either party.
    25
    No. 71855-0-1/26
    The trial court is affirmed in requiring arbitration and in the award of
    $5,696.63 for breach of contract. The attorney fees award is affirmed.
    yv \