Sarah's Care Adult Family Home v. Dept. of Social & Health Services ( 2015 )


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  •                                                                        FILED
    NOVEMBER 3, 2015
    In the Office of the Clerk of Court
    W A State Court of Appeals, Division III
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION THREE
    SARAH'S CARE ADULT FAMILY                    )
    HOME (SARAH EVERT AND                        )        No. 32881-3-III
    STEPHEN EVERT),                              )
    )
    Appellants,              )
    )
    v.                                     )        UNPUBLISHED OPINION
    )
    DEPARTMENT OF SOCIAL AND                     )
    HEALTH SERVICES, Adult Protective            )
    Services,                                    )
    )
    Respondent.              )
    FEARING, 1.     The Department of Social and Health Services (DSHS) revoked the
    adult family home license of Stephen and Sarah Evert, d/b/a Sarah's Care Adult Family
    Home (Sarah's Care) because of abuse and neglect of residents by Sarah. DSHS also
    fined the Everts $441,000 for posting, on a website, adult family home residents'
    personal medical information and treatment plans. The superior court affirmed the
    revocation of the license, but reduced the fine to $21,000. On appeal to the Court of
    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    Appeals, the Everts challenge the sufficiency of the evidence that Sarah Evert abused and
    neglected former residents, contend that the First Amendment protects their posting of
    residents' personal medical information, and argue the $21,000 fine against them violates
    the Eighth Amendment's prohibition on excessive fines. We affirm the superior court.
    FACTS
    In February 2012, DSHS licensed Sarah's Care as an adult family home in
    I
    J
    Spokane. Sarah and Stephen Evert owned and operated the home.
    Events relevant to this appeal began in August 2012, when Loganhurst, a Spokane
    I
    f
    adult care facility, abruptly closed. DSHS, needing to find immediate placement for
    Loganhurst residents, contacted Sarah's Care and asked it to accept some residents.
    t
    I   Sarah's Care accepted two Loganhurst residents, Debbie and Greg, whose care gave rise
    to the DSHS charges of abuse and neglect. Sarah Evert did not want either denizen as a
    long-term resident because the respective state reimbursement rates for Debbie's and
    Greg's care was lower than the rate for other residents.
    On August 19,2012, Debbie moved into Sarah's Care. Sarah Evert then received
    a full medical assessment for Debbie and learned that Debbie needed extensive care.
    Debbie's assessment stated that she manipulated staff, especially as to her medications.
    Debbie has a history of overdosing. She once attempted suicide. Debbie suffers from the
    results of a stroke, blindness, fibromyalgia, chronic pain, memory deficits, and mental
    health issues. Debbie required medication and bathing assistance. Sarah wanted to
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    I       No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    I       revoke acceptance of Debbie, but believed she could not refuse care.
    I
    In part because of the history of manipulative behavior by Debbie, Sarah Evert
    i       disbelieved that Debbie was blind, told her she was not blind, and called her a
    I       "prescription drug addict." Report of Proceedings (RP) (Apr. 15,2013) at 61. Sarah,
    II      detying the instructions in Debbie's care plan, directed Sarah's Care staff to withhold
    j
    shower and phoning assistance to Debbie. Stephen and Sarah Evert placed Debbie's
    thirty-five medications in a black toolbox with cards describing her complex medication
    regime. Sarah convinced Debbie's doctor to write a note stating Debbie could manage all
    medications, except narcotics, herself. Therefore, Sarah instructed Sarah's Care staff to
    dispense only narcotics to Debbie.
    Renee, a caregiver at Sarah's Care, witnessed a troubling example of Sarah and
    Stephen Everts' treatment of Debbie. While taking pills during breakfast, Debbie
    dropped a pill on the floor. Renee looked for the pill, but Sarah intervened and scolded
    Debbie by commenting: "What would happen if another resident or one of the dogs got
    the pill?" RP (Apr. 15,2013) at 57. Debbie employed a chair to lower herself to look for
    the pill on her hands and knees. When she found it, Sarah exclaimed: "See, I knew you
    could see, or words to that effect." Clerk's Papers (CP) at 23. Debbie tearfully fled to
    her room without breakfast. Sarah then directed staff members not to help Debbie
    retrieve pills because Debbie manipulated staff by dropping the medications excessively.
    Sarah also articulated to Sarah's Care staff a hope that Debbie would overdose on her
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    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    medications or "blow up," so the adult family home could transport Debbie to a hospital
    emergency room and leave her there.
    On September 4, 2012, Stephen Evert, in front of a caregiver and other residents,
    approached Debbie during lunch and demanded payment for her care. Debbie explained
    to Stephen that the State paid for her care. Stephen raised his voice. Stephen threatened
    to send Debbie away in a taxi if she did not pay. To satisfy Stephen, Debbie
    unsuccessfully tried to contact her DSHS caseworker. At the license revocation hearing,
    Stephen testified that his comment to Debbie was not a threat but an offer to summon a
    taxi to take her to an ATM machine to withdraw money to pay the Everts in advance for
    the month of September. Generally, when a resident refuses to pay for her care, an adult
    family home may issue a thirty-day notice to vacate. The Everts issued no notice to
    Debbie because of their erroneous belief that an adult family home needed to provide
    notice only if the resident resided in the home for at least thirty days. The regulation,
    however, requires that the adult family home provide a resident of less than thirty days a
    notice to vacate "as soon as practicable before transfer or discharge." WAC 388-76­
    10615(4).
    On September 4,2012, when Sarah Evert returned home from another job, she
    learned of the confrontation between Stephen and Debbie. An angry Debbie said to
    Sarah: "I'll show you." RP (Apr. 16,2013) at 229. In response, Sarah directed Debbie
    into a car. Debbie complied, and Sarah took Debbie and her medications to the Sacred
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    No. 32881-3-111
    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    Heart Hospital emergency room. Debbie did not know her destination until inside the
    car. Sarah registered Debbie at the emergency room and told hospital staff that Debbie
    overdosed on medication. Sarah added: "I can't stay," and she left the emergency room
    before any staff member could interview her. RP (Apr. 16,2013) at 144.
    The Sacred Heart emergency room diagnosed Debbie with stress and
    abandonment by an adult family home. Hospital staff contacted Spokane police, who
    investigated the incident. A responding officer wrote that Sarah's Care "summarily
    dumped [Debbie at Sacred Heart], as if she were excessive baggage." Administrative
    Record (AR) at 111. The officer added in his report:
    Apparently the owners/operators, of the privately operated but state
    funded group home, Sarah and Stephen Evert had decided that [Debbie]
    required more effort and work than they cared to provide for and had
    decided that dropping her off at the Sacred Heart emergency room was a
    way to dispose of their requirement, to be responsible for her health and
    welfare.
    AR at 111.
    Spokane police traveled to Sarah's Care to speak with Stephen and Sarah Evert.
    Sarah told the police she conveyed Debbie to the hospital because Debbie overdosed.
    When police questioned the propriety of Sarah's actions, she diplomatically responded,
    "What are you going to do? Send a [d]eputy out here to beat me up?" AR at 111. Sarah
    then telephoned the Sacred Heart emergency room and left a message with the hospital
    secretary stating: "she dropped the resident off because the resident had aggressive,
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    No. 32881-3-II1
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    disruptive behavior." RP (Apr. 15,2013) at 71. Later, when DSHS investigated Sarah's
    Care, Sarah told an investigator that she took Debbie to the emergency room because
    Debbie caused excessive stress to other residents.
    J
    I              Sarah's Care also took custody of another Loganhurst resident, Greg, whom
    Stephen and Sarah Evert also believed would be a short-term resident. Greg moved into
    !
    )
    Sarah's Care Adult Family Home on August 21,2012. Before accepting Greg, the Everts
    received his full assessment, care plan, and medical chart. The Everts negotiated a new
    care plan with Greg. Greg suffers from a traumatic brain injury and is wheelchair bound.
    The brain injury causes cognitive impairments and renders Greg prone to agitation,
    yelling, screaming, and crying. Greg's indistinct speech adds to his agitation. Greg also
    unacceptably touches female caregivers. Greg required more of staffs time, attention,
    I       and assistance than other residents of Sarah's Care.
    II
    1
    DSHS assessment records recommended altering Greg's unsuitable behaviors by
    taking him outdoors until he quietens, petting and holding his cat, and calling a friend or
    f
    I       family member. DSHS advocated that a female caregiver immediately confront Greg if
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    he offensively touched her. Two Sarah's Care staff members expressed fear and
    ~       intimidation when Greg attempted sexual fondling.
    I
    f              Greg's chart notes at Sarah's Care showed no behavioral incidents until September
    1
    1       3,2012. That day Greg grew agitated and raised his fist to a staff member as if ready to
    i,
    I       hit her. Staff called 911, and the responding police officers declined action. Sarah's Care
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    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    staff also called mental health professionals, who arrived to evaluate Greg. Sarah Evert
    requested the professionals perform a mental health assessment on Greg to determine
    whether he should be civilly committed. Greg asked to speak to his attorney, but allowed
    the assessment to proceed. The evaluators concluded Greg did not qualify for
    involuntary commitment because Greg was not a danger to himself or others. The
    professionals noted that Greg was unhappy with his current placement and wished to
    smoke marijuana for pain management and appetite stimulation. Greg possessed a
    medical marijuana card and smoked at his former adult family home. He was also upset
    at the loss of his cat, who he described as his "best friend." AR at 447.
    After the visit by mental health professionals on September 3, Stephen and Sarah
    Evert handed Greg a discharge notice, which DSHS later determined breached the
    requirements of WAC 388-76-10615. The notice omitted a location to where Greg would
    be discharged and the contact information of the state long-term care ombudsman. See
    WAC 388-76-10615. The discharge letter declared:
    You have exhibited unacceptable behavior that has endangered the
    well being [sic] of, and caused a great deal of stress to other residents and
    staff and have exhibited violent tendencies threatening with your fists and
    yelling and swearing at the caregiver.
    This behavior will not be tolerated here. It puts everyone at risk of
    injury and causes an unnecessarily unpleasant environment. I expect you to
    be civil for the remainder of your stay here. If you choose to leave earlier
    than 30 days, that will be acceptable to me. If you choose to act violently
    or swear and scream abusively at the staff or residents I will file criminal
    charges against you. Also, you will not be allowed to smoke pot or use
    illicit drugs of any kind, or invite your drug providers to the premises. The
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    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep't olSoe. & Health Servo
    police will be called immediately under these circumstances.
    Your 30th day will be October 2, 2012. I will assist you in any way
    I can to facilitate a smooth transition.
    AR at 445. Greg's chart notes did not contain any incidents of smoking pot or inviting
    drug dealers to Sarah's Care, nor were there any other incidents of aggression besides the
    I
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    incident that occurred that day.
    Upon handing Greg the discharge notice, Stephen Evert told Greg: "I am tired of
    putting up with your crap; if! have to, I'll tie a rope to your chair and pull you out with
    I   my tractor." CP at 20-21. Stephen also declared: "if the police and the fire department
    don't take you, I'll put you out into the yard." CP at 21. When later asked by a DSHS
    investigator if the Everts attempted any reasonable accommodation to remedy Greg's
    unacceptable behavior, Stephen responded: "[we] did everything to accommodate him
    except for hav[ing] drug dealers." CP at 22. Stephen could not identity any examples of
    reasonable accommodation.
    DSHS received complaints against Sarah's Care that alleged failure to conduct an
    appropriate tuberculosis screening of a caregiver and inappropriate treatment of residents.
    On September 11,2012, DSHS Complaint Investigator Melissa Axtell, a registered nurse,
    entered Sarah's Care adult family home without advance notice. Axtell interviewed three
    of the complainants, the Everts, and other Sarah's Care staff.
    On September 26, 2012, DSHS notified Stephen and Sarah Evert that the State
    was summarily suspending and revoking Sarah's Care's adult family home license. The
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    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    notice also prohibited the home from accepting additional residents. DSHS immediately
    revoked the license on the ground that serious deficiencies in the home constituted an
    immediate danger to the health, safety, and welfare of residents. The failings included
    failure to confirm tuberculosis testing of a caregiver, failure to reasonably accommodate
    Greg before issuing a discharge notice, failure to safeguard Debbie's safe and orderly
    discharge, and failure to prevent abuse of residents. On September 26, DSHS also served
    the Everts with a statement of deficiencies and plan of correction. The notice accused
    Sarah Evert of abuse and neglect of adult family home residents. On October 5, 2012,
    Sarah requested an administrative hearing to challenge the license revocation.
    On November 20, 2012, while Stephen and Sarah Evert awaited an administrative
    hearing, Stephen launched a public website, www.sarahscare.com. on which he posted
    long rants against DSHS. The website publicized identifying information of former
    residents of Sarah's Care, including residents' first and last names. Postings also accused
    Debbie and Greg of welfare fraud and abusing Sarah's Care staff. One post described
    niceties of residents' care requirements. On the Internet site, Stephen Evert plastered one
    resident's private communications with his attorney and guardian and another resident's
    photograph.
    On December 7, 2012, DSHS employee Ken Yancy discovered Sarah's Care
    website and alerted Elena Madrid, DSHS field manager. Madrid and Melissa Axtell
    studied the website and ascertained that revelations on the site violated statutes and
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    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    regulations protecting adult family home resident privacy and confidentiality. Madrid
    contacted Stephen Evert and demanded immediate removal of the confidential
    information from the website. Madrid warned Stephen that DSHS would assess $3,000
    per day fines for each day that the information remained online.
    On December 7, DSHS also issued Stephen and Sarah Evert a notice of civil fine.
    The notice informed the Everts that DSHS would not reinstate the adult family home
    license if they failed to immediately remove from the online website all confidential
    resident record information. At the administrative hearing, Madrid testified that the
    Everts deleted all confidential information by December 13,2012.
    PROCEDURE
    Stephen and Sarah Evert also demanded an administrative hearing to challenge the
    civil fines. DSHS consolidated the appeal challenging the fines with the appeal disputing
    the license revocation. The appeals' administrative law judge affirmed DSHS'
    revocation of Sarah's Care's adult family home license, the findings of abuse, and the
    $3,000 daily fine. The administrative law judge's order did not identify the window of
    time to which the fines applied.
    Stephen and Sarah Evert appealed the administrative law judge's decision to the
    DSHS Board of Appeals (Board). The appeal challenged numerous findings of fact and
    the imposition of the fine but withdrew opposition to the revocation of the adult family
    home license. The Board nonetheless affirmed DSHS' decision to revoke the adult
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    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep't o/Soc. & Health Servo
    family home license and upheld the finding of abuse against Sarah. The Board calculated
    the Everts' fine from November 20,2012, the day Stephen Evert created the website, to
    April 16, 2012, a total of 147 days. Evert testified that he suspended the website on the
    latter day. The Board's ruling did not address whether confidential information remained
    on the website until cessation of the site.
    Stephen and Sarah Evert sought judicial review in superior court of the DSHS
    I    Board's decision. In court, the Everts challenged the sufficiency of the evidence
    Ii   supporting the findings of abuse and neglect against Sarah Evert. The Everts also argued
    that instructions to remove the residents' confidential information from the website and
    the civil fine violated their constitutional right to free speech.
    The superior court modified two of the Board's rulings. The court acknowledged
    DSHS' concession that the Board's finding of fact 43 incorrectly found that DSHS
    demanded that Stephen Evert dismantle the website, when the department instead ordered
    expungement of confidential content. The superior court also found insufficient evidence
    to support the Board's imposition of the $3,000 daily fine for 147 days. The superior
    court reduced the fines to a period of seven days, the window of time between when
    DSHS discovered the violation and Stephen Evert removed the offending information.
    LA W AND ANALYSIS
    Stephen and Sarah Evert raise three issues on appeal. They contend that
    substantial evidence does not support the finding of abuse and neglect against Sarah
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    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    Evert. They argue that DSHS violated their right to free speech by demanding
    elimination of former residents' identifying information from Sarah's Care's website.
    They maintain that the $21,000 fine imposed by DSHS on the Everts for posting the
    information on the website constitutes an excessive fine in violation of the Eighth
    Amendment to the United States Constitution and article I, section 14 of Washington's
    Constitution.
    Issue 1: Whether substantial evidence supports DSHS' finding ofabuse and
    neglect against Sarah Evert?
    Answer 1: We decline to address this assignment oferror because the Everts do
    not properly assign error to any findings offact, fail to cite evidence in the record to
    sustain their assignment oferror, andfail to analyze the findings.
    Stephen and Sarah Evert's brief specifies their assignment of error 1 as:
    The administrative Initial Decision, dated June 18,2013 affirmed in
    the Review Decision and Final Order dated December 20,2013 erred in
    finding Sarah Evert and Stephen Evert abused vulnerable adults placed in
    their Adult Family Home as that finding is not supported by substantial
    evidence in the record when the record is considered as a whole.
    Br. of Appellants at 1 (footnotes omitted). The assignments of error identify no
    specific or numbered finding of fact entered by either the administrative law judge
    or the Board. In an appendix, the Everts isolate specific findings they challenge,
    but they primarily reference the initial order entered by the administrative law
    judge. The appendix only assigns error to seven of the Board's findings of fact.
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    Sarah's Care Adult Family Home v. Dep't a/Soc. & Health Servo
    Those findings only address the Everts' assertion of free speech rights. The
    appendix contains no citation to the record for the alleged Board's errors. In the
    body of the brief, the Everts engage in a scattergun analysis without identifying
    any finding of fact.
    Stephen and Sarah Evert's assignments of'error and brief disturb several principles
    of appellate review. Under the Administrative Procedure Act, ch. 34.05 RCW, the
    relevant findings on appeal are those of the Board, not those of the administrative law
    judge. Tapper v. Emp't Sec. Dep't, 
    122 Wn.2d 397
    , 406,
    858 P.2d 494
     (1993). This rule
    follows from the agency holding authority to substitute its findings for those of an
    administrative law judge. RCW 34.05.464(4); City a/Fed. Way       V.   Pub. Emp't Relations
    Comm 'n, 
    93 Wn. App. 509
    , 511-12,
    970 P.2d 752
     (1998).
    The rules of appeal contain special rules concerning assignments of error. RAP
    lO.3(g) and (h) read:
    (g) Special Provision for Assignments of Error.... A separate
    assignment of error for each finding of fact a party contends was
    improperly made must be included with reference to the finding by number.
    The appellate court will only review a claimed error which is included in an
    assignment of error or clearly disclosed in the associated issue pertaining
    thereto.
    (b) Assignments of Error on Review of Certain Administrative
    Orders. In addition to the assignments of error required by rule ...
    I O.3(g), the brief of an appellant or respondent who is challenging an
    administrative adjudicative order under RCW 34.05 shall set forth a
    separate concise statement of each error which a party contends was made
    by the agency issuing the order, together with the issues pertaining to each
    assignment of error.
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    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    RAP 1O.3(a)(6) directs each party to supply, in his or her brief, "argument in
    support of the issues presented for review, together with citations to legal authority and
    references to relevant parts of the record." We do not consider conclusory arguments that
    are unsupported by citation to authority. Joy V. Dep 't ofLabor & Indus., 
    170 Wn. App. 614
    ,629,
    285 P.3d 187
     (2012), review denied, 
    176 Wn.2d 1021
    ,
    297 P.3d 708
     (2013).
    Passing treatment of an issue or lack of reasoned argument is insufficient to merit judicial
    consideration. West v. Thurston County, 
    168 Wn. App. 162
    , 187,
    275 P.3d 1200
     (2012);
    Holland v. City of Tacoma, 
    90 Wn. App. 533
    , 538, 
    954 P.2d 290
     (1998).
    Stephen and Sarah Evert fail to properly assign error to any relevant findings of
    fact concerning the conclusion of abuse of residents. Because of a disjointed analysis of
    the assignments, this court must guess as to what findings are challenged, where to locate
    the findings in the record, and what evidence supports and disputes the findings.
    Therefore, we reject the Everts' challenge to the Board's findings of fact.
    Issue 2: Whether DSHS violated the Everts right to free speech by requesting
    J
    they remove the personal and confidential health information offormer residents from
    www.sarahscare.com ?
    Answer 2: No.
    Stephen and Sarah Evert next contend that DSHS violated their right to free
    speech under the First Amendment of the federal constitution or under article I, section 5
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    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep't a/Soc. & Health Servo
    of our state's constitution. The Everts do not assert this right under any particular theory
    of First Amendment law, nor do they challenge the constitutionality of the applicable
    statute and regulations. Instead, they argue that Stephen's posting of former residents'
    confidential identifying and medical information was permissible because Stephen
    "scrubbed" the website of residents' names and neither Debbie nor Greg have
    independently sought legal recourse against them for slander. DSHS contends that the
    Everts have no cognizable First Amendment or Washington Constitution claim and their
    argument lacks sufficient clarity to address. We agree with the State.
    Stephen Evert's posting of personal identifying information and medication
    regimes of patients violated a Washington statute and state regulations. RCW 70.129.050
    provides:
    The resident has the right to personal privacy and confidentiality of
    his or her personal and clinical records ...
    (2) The resident may approve or refuse the release of personal and
    clinical records to an individual outside the facility unless otherwise
    provided by law.
    WAC 388-76-10575(1) reads:
    The adult family home must ensure the right of each resident to
    personal privacy that includes ... (b) Medical treatment; (c) Clinical or
    resident records.
    WAC 388-76-10315 provides:
    The adult family home must:
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    No. 32881-3-111
    Sarah's Care Adult Family Home v. Dep't o/Soc. & Health Servo
    (I) Create, maintain, and keep records for residents in the home
    where the resident lives and ensure that the records:
    (a) Contain enough information so home can provide the needed
    care and services to each resident;
    (b) Be in a format useful to the home;
    (c) Be kept confidential so that only authorized persons see their
    contents;
    (d) Are only released to the following persons:
    (i) A health care institution;
    (ii) When requested by the law;
    (iii) To department representatives; and
    (iv) To the resident.
    Stephen Evert disregarded the commands of Washington law by publishing
    intimate details of residents' care in a disparaging mode. Stephen displayed the
    confidential information entrusted to Sarah's Care while using residents' first and last
    names on a website accessible to anyone online and distributed widely. Nevertheless, the
    Everts attempt to use the First Amendment to shield them from the consequences of their
    actions. As explained below, the attempt fails.
    This court does not address constitutional arguments when not adequately briefed
    or supported with citation to apposite legal authority. Tunstall v. Bergeson, 
    141 Wn.2d 201
    ,224, 
    5 P.3d 691
     (2000); Farnam v. CRISTA Ministries, 
    116 Wn.2d 659
    , 680, 
    807 P.2d 830
     (1991); City o/Spokane v. Taxpayers o/City o/Spokane, 
    111 Wn.2d 91
    ,96,
    758 P.2d 480
     (1988). A party cannot rely on conclusory statements regarding alleged
    constitutional infirmities. Lund v. Dep't 0/Ecology, 
    93 Wn. App. 329
    , 339, 
    969 P.2d 1072
     (1998). Washington courts, invoking naughty and nautical flair, have declared
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    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    through the years: '" [N]aked castings into the constitutional seas are not sufficient to
    command judicial consideration and discussion.'" Pub. Hosp. Dist. No.1 v. Univ. of
    Wash., 
    182 Wn. App. 34
    ,49,
    327 P.3d 1281
     (2014), review denied sub nom. Pub. Hosp.
    Dist. No.1 v. Univ. of Wash., 
    337 P.3d 326
     (Wash. 2014) (quoting State v. Johnson, 
    179 Wn.2d 534
    , 558, 315 PJd 1090, cert. denied, 
    135 S. Ct. 139
    , 
    190 L. Ed. 2d 105
     (2014));
    In re Rosier, 
    105 Wn.2d 606
    , 616, 717 P .2d 1353 (1986) (quoting United States v.
    Phillips, 
    433 F.2d 1364
    ,1366 (8th Cir. 1970)).
    As authority for their free speech claim, Stephen and Sarah Evert cite three
    misplaced cases: Demers V. Austin, 746 FJd 402 (9th Cir. 2014); Hopper v. City of
    Pasco, 241 FJd 1067 (9th Cir. 2001); and Bradburn v. North Central Regional Library
    District, 
    168 Wn.2d 789
    , 231 PJd 166 (2010). Demers v. Austin addressed the scope of
    First Amendment protections afforded in the academic public employment context. A
    tenured Washington State University professor distributed a pamphlet on school grounds,
    which distribution he contended resulted in retaliatory unfavorable performance reviews
    and audits by his department. In reversing a summary judgment dismissal of the case by
    the district court, the Ninth Circuit held that Pickering v. Board ofEducation, 
    391 U.S. 563
    , 
    88 S. Ct. 1731
    , 
    20 L. Ed. 2d 811
     (1968) controlled because teaching and academic
    writing are a special concern of the First Amendment in the public employment context.
    The pamphlet distributed by Demers addressed matters of public concern because it was
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    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    widely distributed and made broad proposals to change the direction and focus of the
    Edward R. Murrow School of Communication.
    Stephen and Sarah Evert provide a perplexing assay of Demers. The Everts
    actually cite to Demers V. Austin, 
    729 F.3d 1011
     (9th Cir. 2013), a version of the opinion
    later withdrawn. Therefore, all of their citations to Demers are incorrect. Moreover, the
    Everts focus on the method of distributing writings, only one aspect of Pickering's
    "public concern" analysis, rather than the substance of the speech deserving of First
    Amendment protections.
    Stephen and Sarah Evert cite no authority that holds an operator of a privately
    owned adult family home is afforded the same First Amendment protections as a public
    employee because the operator accepts resident placements from the State. They forward
    no legal authority that the owner of an adult family home deserves the same protection as
    a public employee.
    The high traffic to Stephen Evert's spiteful website might render the site's content
    of public concern. Nevertheless, the substance and distribution of allegedly protected
    information is only the first part of a Pickering analysis. A public employee seeking
    shelter under the First Amendment must also demonstrate that his interest in commenting
    on matters of public concern outweighs the interest of the State, as an employer, in
    promoting the efficiency of the public service it performs. Pickering, 
    391 U.S. at 568
    .
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    The Everts advance no argument that their vindictive actions outweigh the State's interest
    in protecting the privacy and safety of its vulnerable adults.
    Bradburn   V.   North Central Regional Library District, 
    168 Wn.2d 789
    , 
    231 P.3d 166
     (2010) and Hopper v. City ofPasco, 
    241 F.3d 1067
     (9th Cir. 2001) are public forum
    cases. Bradburn addressed a certified question from the Eastern District of Washington
    regarding whether the North Central Regional Library (NCLR) could permissibly restrict
    patron access to websites under article I, section 5 of the Washington Constitution. In
    holding that NCLR could lawfully filter patrons' Internet access, the court determined (1)
    Internet access in a public library is not subject to public forum analysis or strict scrutiny
    review, and (2) a public library's filtering policy does not violate article I, section 5 if it is
    "reasonable when measured in light of the library's mission and policies, and is
    viewpoint neutral." Bradburn, 
    168 Wn.2d at 815
    .
    Hopper involved an appeal from two artists who were invited to display their art in
    the Pasco City Hall Gallery, but whose works were subsequently rejected because city
    officials found them too controversial. Hopper, 
    241 F.3d at 1073
    . Reversing the district
    court's grant of summary judgment to the city on the artists' First Amendment claims, the
    Ninth Circuit found that the city had created a designated public forum. Hopper, 
    241 F.3d at 1081
    . As such, Pasco's reason for excluding the artists' work failed under the
    applicable strict scrutiny analysis, as the city could not identifY a compelling government
    interest in censoring the artwork. Hopper, 
    241 F.3d at 1081-82
    .
    19
    No. 32881-3-II1
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    Stephen and Sarah Evert's argument presupposes that Stephen created a public
    forum by building the website www.sarahscare.comandnotrestrictingaccesstoit.This
    argument is nonsensical. Stephen Evert is not a government entity. A party must make a
    threshold showing of government ownership and control before courts will engage in a
    "forum analysis" to determine what, ifany, free speech protections apply. Bradburn, 
    168 Wn.2d at 813
    .
    Stephen and Sarah Evert present only a haphazard, incomplete First Amendment
    argument, and for practical purposes, this court cannot address the Everts' contention.
    The Everts also fail to advance authority suggesting that the Washington Constitution
    provides any enhanced free speech protection in the setting on appeal.
    Issue 3: Whether the $3,000 per day fine imposed by DSHS on the Everts is an
    excessive fine in violation ofthe Eighth Amendment?
    Answer 3: We refuse to address this issue because Stephen and Sarah Evert did
    not raise this issue before DSHS or the superior court and the Everts fail to show
    manifest constitutional error.
    Stephen and Sarah Evert raise their third assignment of error for the first time
    before this appellate court. They argue that the fine imposed by DSHS is
    unconstitutional as excessive. The Everts did not contend until their reply brief that
    DSHS misapplied Washington rules when levying the fine, assuming this argument is
    even raised in the second brief. We do not address claims first asserted in a reply brief.
    20
    No. 32881-3-III
    Sarah's Care Adult Family Home v. Dep 't ofSoc. & Health Servo
    PugetSound Marina, Inc.       V.   Jorgensen, 
    3 Wn. App. 476
    , 480, 
    475 P.2d 919
     (1970). The
    Everts do not challenge the constitutionality of the statutory scheme enacted by the
    Washington legislature or the regulatory scheme of fines adopted by DSHS. Therefore,
    we limit our review to the constitutional claim of excessiveness based on the Everts'
    individual circumstances.
    We must address whether Stephen and Sarah Evert may advance their
    constitutional argument for the first time before this appellate court. RAP 2.5(a)
    provides, in relevant part:
    The appellate court may refuse to review any claim of error which
    was not raised in the trial court. However, a party may raise the following
    claimed errors for the first time in the appellate court: ... (3) manifest error
    affecting a constitutional right.
    In seeking review under RAP 2.5(a)(3), an appellant must identify a constitutional error
    and show how the alleged error actually affected the defendant's rights at trial. State v.
    Kirkman, 
    159 Wn.2d 918
    , 926-27, 
    155 P.3d 125
     (2007). It is this showing of actual
    prejudice that makes the error manifest, allowing appellate review. State v. McFarland,
    
    127 Wn.2d 322
    , 333,
    899 P.2d 1251
     (1995). The focus of the actual prejudice must be on
    whether the error is so obvious on the record that the error warrants appellate review.
    State v. O'Hara, 
    167 Wn.2d 91
    ,99-100,
    217 P.3d 756
     (2009). We hold that the record
    does not permit review of whether the DSHS fine was excessive and thus the Everts do
    not raise an error of manifest constitutional proportions. Thus, we refuse to directly
    21
    No. 32881-3-II1
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    address the merits of the Everts' constitutional assertion.
    The Eighth Amendment commands: "Excessive bail shall not be required, nor
    excessive fines imposed, nor cruel and unusual punishments inflicted." Article I, section
    14 of the Washington Constitution is identical. The Excessive Fines Clause limits the
    government's power to extract payments, whether in cash or in kind, as punishment for
    some offense. United States V. Bajakajian, 
    524 U.S. 321
    ,328, 
    118 S. Ct. 2028
    , 
    141 L. Ed. 2d 314
     (1998). A fine is excessive if it is "grossly disproportional to the gravity of a
    defendant's offense." Bajakajian, 
    524 U.S. at 334
    . Disproportionality is not sufficient to
    prove a constitutional defect. "Gross" disproportionality is required.
    The Evergreen Supreme Court has held that an Excessive Fines Clause claim
    "involves a genuine constitutional issue." State v. WWJ Corp., 
    138 Wn.2d 595
    , 603, 
    980 P.2d 1257
     (1999). Nevertheless, the record must be sufficiently developed in order for a
    reviewing court to evaluate the merits of such a claim under RAP 2.5(a)(3). WWJ, 
    138 Wn.2d at 603-04
    .
    State v. WWJ Corp. controls this appeal. In WWJ, our high court asked whether
    the record was sufficiently developed to determine whether a $500,000 fine assessed
    against WWJ for multiple violations of the Mortgage Broker Practices Act, ch. 19.146
    RCW, and the Consumer Protection Act, ch. 19.86 RCW, offended the Excessive Fines
    Clause. In holding the record insufficient to allow review of the newly-raised Eighth
    Amendment claim, the Supreme Court identified the "grossly disproportional" standard
    22
    No. 3288l-3-III
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    articulated in Bajakajian. The court found the record wanting because it lacked an
    analysis of the gravity of each of WWJ' s multiple violations. The high court noted that
    had WWJ objected to the size of the requested fine at the trial level, the State and the
    court would have had the opportunity to address the issue. The court held any claimed
    error was not manifest and therefore review was not warranted under RAP 2.5(a)(3).
    Stephen and Sarah Evert contend, for the first time on appeal, that DSHS'
    $3,000.00 per day fine for posting adult family home residents' medical and personal
    identifying information online is excessive, regardless of the number of days for which it
    is imposed. They urge this court to review the issue and contend that DSHS failed to
    demonstrate the proportionality of the fine in relation to the harm caused by their posting
    of the information. DSHS notes that the Everts have not challenged the agency's
    findings that the Everts' actions harmed their former residents.
    The Washington legislature authorized DSHS to impose civil penalties of up to
    $3,000 per day for each incident wherein an adult family home provider breaches a
    statute or associated rules. RCW 70.l28.l60(l)(a), (2)(d). WAC 388-76-lO976 provides
    a tiered grid to guide DSHS in imposing fines. The grid specifies that DSHS may impose
    the $3,000 per day fine when the offending action constitutes serious harm and remains
    uncorrected or when the violation constitutes an imminent danger or immediate threat to
    the residents in its care. WAC 388-76-10976.
    In an appendix to their opening brief, Stephen and Sarah Evert assign error to
    23
    No. 32881-3-111
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    several of the DSHS Board's findings regarding the propriety of the fine imposed.
    Nevertheless, the errors claimed by the Everts merely reargue the facts and the Board's
    credibility findings. The crux of their argument is that sharing personal and embarrassing
    medical information of vulnerable adults causes no harm as long as the posting changes
    the adult's first names.
    Stephen and Sarah Evert do not discuss reasons why the $3,000 per day fine is
    excessive. In their briefing, they identify no daily amount that would be apposite.
    Moreover, the Everts confusingly argue that they face a fine of "over a half million
    dollars," even though the superior court reduced the fine to $21,000. Br. of Appellants at
    27. In oral argument, the Everts first contended that a fine in any amount would be
    excessive, but such an argument goes to the validity of the fine not the disproportionality
    of the fine. Later in oral argument, the Everts asserted that any amount above $1,000 was
    excessive. The Everts still did not analyze for this court why an amount above $1,000 is
    grossly disproportionate. The appellate record and the Everts' arguments fail to assist
    this court in determining whether the fine is "grossly disproportionate."
    CONCLUSIONS
    We affirm the DSHS' finding of abuse by Sarah Evert. We affirm the superior
    court's reduction of the fine to $21,000.
    24
    No. 32881-3-II1
    Sarah's Care Adult Family Home v. Dep't ofSoc. & Health Servo
    A majority of the panel has determined this opinion will not be printed in the
    Washington Appellate Reports, but it will be filed for public record pursuant to RCW
    2.06.040.
    WE CONCUR:
    Brown, A . .1.
    25