Leanne Levno v. Addus Healthcare, Inc. ( 2020 )


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  •                                                                          FILED
    JUNE 2, 2020
    In the Office of the Clerk of Court
    WA State Court of Appeals Division III
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION THREE
    LEANNE LEVNO, an individual,                )        No. 36735-5-III
    )
    Appellant,              )
    )
    v.                                    )        UNPUBLISHED OPINION
    )
    ADDUS HEALTHCARE, INC., an                  )
    Illinois corporation,                       )
    )
    Respondent.             )
    PENNELL, C.J. — Leanne Levno appeals an order of summary judgment,
    dismissing her claims of wrongful employment termination against Addus Healthcare,
    Inc. We affirm.
    FACTS
    Ms. Levno worked at Addus Healthcare as a home caregiver for vulnerable adults.
    From 2012 to 2016, Ms. Levno provided caregiver services for one client, L.J.D. On
    August 29, 2016, Ms. Levno filed an incident report with Adult Protective Services
    (APS), alleging neglect and abuse of L.J.D. by other Addus employees. She followed up
    with a report to Addus the next day.
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    Shortly after the APS report, Ms. Levno was contacted by L.J.D.’s husband. He
    advised he received a letter from Addus dated September 2, 2016, indicating Ms. Levno
    had been removed from L.J.D.’s care. The letter stated:
    Please accept this as formal notice that Addus HomeCare will no longer be
    able to provide you with services per our voicemail. We normally give two
    week[s’] notice before stopping services which means the last day of
    services will be 9/16/16. Unfortunately, we will no longer be able to send
    Leanne Levno to care for you, which means that we may not have enough
    staff to guarantee full coverage until the 16th. Therefore, it is our hope that
    you can work with your case manager . . . to select another provider before
    the 16th.
    Clerk’s Papers (CP) at 413.
    Addus did not provide Ms. Levno a copy of the aforementioned letter. However,
    Ms. Levno was informed that she could not return to work for L.J.D. until after meeting
    with her supervisors.
    The supervisor meeting took place on September 8, 2016. At that time, Ms. Levno
    was informed she had been removed from L.J.D.’s case for performance reasons,
    including failure to maintain professional boundaries. Ms. Levno was provided various
    paperwork, including Addus’s written policy on maintaining client boundaries and a
    document entitled “Disciplinary Warning Notice and Action Taken.”
    Id. at 47
    (some
    capitalization omitted).
    2
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    The disciplinary warning document indicated Ms. Levno was provided a “written
    warning” for “disregard of known rule” and “insubordination.”
    Id. Included was
    the
    following explanation:
    Not following the plan of care for client, not reporting client changes in
    condition and client needs to the supervisor. Having other HCA report to
    her instead of supervisor if they have questions or concerns about client
    crossing professional boundaries, providing care for people other than the
    client, preforming nursing tasks without delegation.
    Id. The bottom
    of the disciplinary warning bears the following statement: “IMMEDIATE
    SATISFACTORY IMPROVEMENT MUST BE SHOWN OR FURTHER
    DISCIPLINARY ACTION WILL BE TAKEN, INCLUDING POSSIBLE SUSPENSION
    FROM DUTY OR DISCHARGE.”
    Id. Below this
    further action options are listed,
    including “Warned Verbally, “Warning in Writing,” “Suspended,” and “Discharged.”
    Id. None of
    the boxes next to these action items are marked. In the comments section, Ms.
    Levno wrote, “I don’t agree—I refuse to sign.”
    Id. at 47
    , 348.
    Addus maintains that after September 8, efforts were made to contact Ms. Levno
    and offer her new assignments. However, Ms. Levno never agreed to alternate
    arrangements. Ms. Levno denies that she was ever contacted after the meeting on
    September 8.
    3
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    In January 2017, Addus claims it terminated Ms. Levno’s employment due to
    abandonment.
    PROCEDURE
    Ms. Levno sued Addus Healthcare for wrongful termination. The crux of her
    complaint was that she had been terminated on September 8, 2016, in retaliation for the
    APS report and in violation of public policy. Ms. Levno’s termination claim was specific
    to September 8 and she did not allege any other form of adverse employment action.
    Addus moved for summary judgment, claiming Ms. Levno lacked proof of
    termination. Ms. Levno filed two responsive declarations. One was from L.J.D.’s
    daughter, H.D. It stated an unnamed “Addus supervisor” called H.D. in late August 2016
    and stated that Addus had terminated Ms. Levno.
    Id. at 294.
    The second declaration was
    from Ms. Levno. Ms. Levno’s declaration stated she had been terminated on September 8
    and that Addus’s terminology to the contrary was “irrelevant because [she] was given
    zero hours, zero clients, and zero income.”
    Id. at 289.
    Ms. Levno’s declaration did not
    state she had been orally terminated during the September 8 meeting.
    Addus filed excerpts of Ms. Levno’s deposition in support of its summary
    judgment motion. Throughout the deposition, Ms. Levno repeatedly equated being
    removed from L.J.D.’s case with termination. For example:
    4
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    Q, So on September 8th, you were taken off of the [L.J.D.] assignment?
    A. I was wrongfully terminated, yes.
    Id. at 79,
    347.
    Q. Were you taken off of the [L.J.D.] assignment on September 8th?
    [Objection to form]
    A. Yes, I was wrongfully terminated on—
    Q. [By counsel for Addus] I didn’t ask you whether or not you were terminated.
    I just asked whether or not you were taken off of the [L.J.D.] assignment.
    Were you taken off of the [L.J.D.] assignment?
    A. I was taken off the [L.J.D.] assignment and wrongfully terminated.
    ....
    Q. Respectfully, Ms. Levno, I understand that you have your beliefs. I’m
    not asking you that.
    All I’m asking you is whether or not when you sat down with your
    supervisor, were you told that you were being taken off of the [L.J.D.]
    assignment for crossing professional boundaries.
    [Objection to form]
    A. I was told I was being taken off the client. But it was a wrongful
    termination. I was wrongfully terminated.
    Id. at 79-81,
    347-48.
    In discussing the paperwork generated by Addus, Ms. Levno claimed the
    disciplinary notice provided to her during the September 8 meeting “explicitly” stated she
    was being terminated and the September 2 letter to L.J.D.’s husband “specifically” stated
    she was terminated.1
    Id. at 84-85,
    320-21, 352. Apparently recognizing that neither the
    disciplinary notice nor the September 2 letter mention termination, counsel for Addus
    1
    In the deposition, the disciplinary warning notice was referred to as Exhibit 9.
    5
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    asked Ms. Levno if she understood the difference between termination and reassignment.
    She answered, “[y]es . . . But I was wrongfully terminated. . . . And they did not offer me
    any employment.”
    Id. at 86,
    322, 353.
    The trial court issued a letter ruling, concluding Ms. Levno failed to meet her
    burden of establishing material issues of fact as to termination. The court refused to
    consider H.D.’s declaration as hearsay attributed to an unidentified speaker. The court
    was also unimpressed with Ms. Levno’s deposition testimony because it was purely
    conclusory. Noting that Ms. Levno had not alleged constructive discharge, the trial court
    granted summary judgment to Addus on the basis that Ms. Levno lacked admissible
    evidence indicating she had been terminated on September 8, 2016.
    The day prior to presentment, Ms. Levno filed a motion for reconsideration. In her
    motion, Ms. Levno again relied on the declaration of H.D. For the first time, Levno
    alleged constructive discharge. The trial court denied Ms. Levno’s motion. Noting that
    Ms. Levno’s response to Addus’s motion for summary judgment had been untimely, the
    court refused to consider her postdecision claim of constructive discharge.
    Ms. Levno appeals.
    6
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    ANALYSIS
    A case is appropriate for resolution on summary judgment if competent evidence
    shows no genuine issue of material fact for trial. CR 56. “We review summary judgment
    orders de novo,” with the evidence and all reasonable inferences construed in the “light
    most favorable to the nonmoving party.” Keck v. Collins, 
    184 Wash. 2d 358
    , 370, 
    357 P.3d 1080
    (2015). The party moving for summary judgment bears the initial burden of
    establishing the absence of an issue of material fact. Young v. Key Pharmaceuticals, Inc.,
    
    112 Wash. 2d 216
    , 225, 
    770 P.2d 182
    (1989). If this showing is met, then the burden “shifts
    to the party with the burden of proof at trial, the plaintiff.”
    Id. The contested
    material fact relevant to Ms. Levno’s retaliation and public policy
    claims is termination. Addus asserts that Ms. Levno was not terminated; she instead
    abandoned her job. Ms. Levno contends she was terminated during the September 8
    meeting with her supervisors.
    Contrary to Ms. Levno’s deposition statements, the parties now agree that none of
    the paperwork generated by Addus at the time of the September 8 meeting specified
    termination. Instead, Ms. Levno claims she was orally terminated.2 Although Ms. Levno
    2
    Ms. Levno’s reply brief acknowledges this core issue, stating “the disputed fact
    of whether [management] orally terminated Levno on September 8, 2016 . . . is the crux
    of the case at bar.” Reply Br. of Appellant at 11.
    7
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    did not mention oral termination in her declaration filed in response to Addus’s motion
    for summary judgment, Ms. Levno points to excerpts of her deposition testimony where
    she discusses oral termination:
     When asked if she had received a termination letter from Addus, Ms.
    Levno stated, “No. But it was all right in here that—and during the
    meeting, Dawn [Ms. Levno’s manager] told me that I was being
    terminated from—from Addus.” CP at 83, 351.
     Regarding what happened during the September 8 meeting, Ms.
    Levno stated, “I was told that I was being terminated.”
    Id. at 352.
    In
    immediate follow-up, Ms. Levno was asked if she had any
    documentation to reflect termination from employment. She
    referenced the disciplinary notice and the letter to L.J.D.’s husband.
     When asked where Addus’s paperwork stated Ms. Levno was being
    fired, Ms. Levno stated, “Right in here. It’s not following the care
    plan, not—right here are these comments. Right here. And what was
    said between Dawn [and two other managers]. They all three—the
    verbal.”
    Id. at 84,
    352.
    8
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
     In describing her September 8 conversation with supervisors, Ms.
    Levno stated, “They told me I was wrongfully terminated from my
    job.”
    Id. at 351.
    When asked to clarify that “[i]n fact, they
    specifically told you that you were wrongfully terminated from your
    job?” Ms. Levno answered, “[y]es, they did.”
    Id. Viewing the
    matter de novo, we agree with the trial judge that Ms. Levno’s claims
    of oral termination are too conclusory to overcome summary judgment. Throughout her
    deposition, Ms. Levno explicitly and repeatedly refused to disentangle her opinion about
    what happened to her (“wrongful termination”) from what was actually stated (she was
    removed from L.J.D.’s care). See, e.g.,
    id. at 81,
    348 (“I was told I was being taken off
    the client. But it was a wrongful termination.”).
    Id. By so
    doing, Ms. Levno stripped her
    use of the word “termination” from any probative, factual value. No reasonable reading of
    Ms. Levno’s deposition suggests that she was told words to the effect of “you are
    terminated” or “you are fired.” Rather, it is abundantly clear that Ms. Levno was told she
    was being removed from Ms. Levno’s case and she subjectively equated that
    communication to being told she was wrongfully terminated from her job. Given this
    circumstance, Ms. Levno’s deposition fails to raise a material issue of fact as to whether
    termination took place on September 8, 2016.
    9
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    Ms. Levno claims that H.D.’s declaration should be considered to support her
    claim of termination. However, we agree with the trial court; the letter is inadmissible.
    H.D.’s declaration fails to specify who it was that claimed to be an Addus supervisor.
    Without specific attribution, the out-of-court statement cannot qualify as an admission of
    a party opponent. ER 801(d)(2). Nor can it qualify for admission as state of mind
    evidence. ER 803(a)(3). After all, not just anyone’s state of mind is relevant. Only the
    state of mind of a person authorized to terminate Ms. Levno would be relevant to proving
    Ms. Levno was, in fact, terminated. H.D.’s declaration was properly excluded as
    inadmissible hearsay. ER 801(c), 802.
    The last argument raised by Ms. Levno is that the trial court failed to consider her
    claim of constructive discharge. The problem here is that Ms. Levno did not argue
    constructive discharge until her motion for reconsideration. Unlike a summary judgment
    motion, a motion for reconsideration is reviewed for abuse of discretion. Wilcox v.
    Lexington Eye Inst., 
    130 Wash. App. 234
    , 241, 
    122 P.3d 729
    (2005). Regardless of whether
    Ms. Levno’s complaint was sufficient to allege a claim of constructive discharge, she did
    not argue facts in support of constructive discharge until her motion for reconsideration.
    Constructive discharge involves a legal theory distinct from express discharge. See Hill v.
    GTE Directories Sales Corp., 
    71 Wash. App. 132
    , 143, 
    856 P.2d 746
    (1993). As such, it
    10
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc.
    was not properly argued for the first time on reconsideration. See 
    Wilcox, 130 Wash. App. at 241
    . In her motion for reconsideration, Ms. Levno failed to explain why she had not
    previously argued constructive discharge. Particularly given the tardiness of Ms. Levno’s
    summary judgment briefing, the trial court did not abuse its discretion in refusing to
    excuse Ms. Levno’s belated theory of relief.
    CONCLUSION
    The trial court’s order on summary judgment is affirmed. Addus’s request for
    attorney fees is denied.
    A majority of the panel has determined this opinion will not be printed in the
    Washington Appellate Reports, but it will be filed for public record pursuant to RCW
    2.06.040.
    _________________________________
    Pennell, C.J.
    I CONCUR:
    ______________________________
    Korsmo, J.
    11
    No. 36735-5-III
    FEARING, J. (dissenting) — Both direct and circumstantial evidence create an issue
    of fact as to whether Addus Healthcare, Inc. fired caregiver Leanne Levno for reporting
    abuse of a vulnerable adult client of Addus Healthcare to Adult Protective Services
    (APS). Therefore, I dissent.
    Since the trial court dismissed Leanne Levno’s lawsuit on summary judgment, I
    draw the facts from affidavit and deposition testimony. I consider the facts in a light
    favorable to Levno.
    In 2007, plaintiff Leanne Levno gained employment with defendant Addus
    Healthcare as a home caregiver. Levno cared for vulnerable adults, who suffered from
    physical or mental illnesses. As a mandated reporter, Levno possessed a duty to report
    her reasonable belief of abuse or neglect of a client to APS. RCW 74.34.020 (14);
    .035(1).
    From 2012 to 2016, Leanne Levno cared for one critical care client, Lois
    Davenport, a pseudonym, who could not attend to her basic needs. Levno cared for
    Davenport from Sunday to Thursday afternoon, and another caregiver, Kelly Crawford,
    cared for Davenport Thursday to Saturday. Substitute caregivers assisted with care on
    the one Sunday a month when Levno did not work. Levno grew concerned about the
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    adequacy of care provided by one or more substitute caregivers. Substitute caregivers, at
    the request of Lois Davenport’s husband, often called Levno and asked questions about
    Davenport’s care.
    According to Leanne Levno, she reported to Addus Healthcare’s ever changing
    supervisors neglect and abuse of Lois Davenport by other caregivers ten to fifteen times
    between 2012 and 2016. She presented the reports by direct conversations, timesheets,
    phone calls, and letters.
    One weekend in November 2013, Leanne Levno reported neglect of Lois
    Davenport to Sandra Kester, an employee at Addus Healthcare’s Illinois corporate office.
    Levno called the corporate office because the local Addus office closes on the weekends
    and all calls are forwarded to the corporate office. During this call, Levno expressed her
    concern for Davenport’s lack of care on the weekends because of bedsores suffered by
    Davenport. Levno added that Lois Davenport’s husband complained that some substitute
    Addus Healthcare caregivers failed to show at the couple’s home, leaving Davenport
    stranded in soiled diapers for hours.
    As a result of her concern for abuse of Lois Davenport by substitute care, Leanne
    Levno began to provide some care for Davenport on the weekends. Levno worked as
    much as eighty hours per week in order to provide the care. On one occasion, Levno
    reported extra work to Addus Healthcare because of a failure of a substitute to appear, but
    Addus Healthcare failed to pay her for the time.
    2
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    On Sunday, February 15, 2015, Lois Davenport’s daughter complained to Leanne
    Levno of the failure of a caregiver to appear at Davenport’s residence to care for
    Davenport. Because of her belief that Addus Healthcare supervisors ignored her reports
    of neglect, Levno decided she needed to take additional steps. Levno then reported the
    history of neglect and abuse of Davenport to Ann Moreland at APS. Levno elaborated
    that the dire state of Davenport’s condition required her to work extra hours. Levno did
    not inform her supervisor that she reported Addus Healthcare to APS.
    After the February 2015 report to APS, Leanne Levno’s supervisor, Mike,
    informed her to report any neglect or abuse of Lois Davenport to him before reporting the
    lack of care to APS. Mike would be the one to decide whether a report should be
    forwarded to APS. Mike also warned Levno that Addus Healthcare would fire her if she
    did not obey his instruction.
    On August 19, 2016, Addus Healthcare assigned Dawn Taylor to be Leanne
    Levno’s supervisor. On August 29, 2016, Levno filed an incident report with APS
    reporting that Lois Davenport again suffered neglect.
    On September 1, 2016, at 4:00 p.m., Dawn Taylor telephoned Leanne Levno and
    informed Levno that she could not return without first speaking with Taylor. Taylor
    scheduled a meeting with Levno for the following day. Levno replied that, as a union
    member, she possessed the right to union representation at a meeting and, due to the late
    notice, she could not promise to be present the next day. Taylor and Levno postponed the
    3
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    meeting and met on September 8. After September 1, but on an unspecified day, Leanne
    Levno received a phone call from Lois Davenport’s husband. He told Levno that he
    received a September 2 letter from Addus Healthcare that declared that Levno would no
    longer care for Davenport. Levno had been unaware that Addus Healthcare had removed
    her from the care of Davenport. The letter read:
    Please accept this as formal notice that Addus HomeCare will no
    longer be able to provide you with services per our voicemail. We
    normally give two week’s [sic] notice before stopping services which
    means the last day of services will be 9/16/16. Unfortunately, we will no
    longer be able to send Leanne Levno to care for you, which means that we
    may not have enough staff to guarantee full coverage until the 16th.
    Therefore, it is our hope that you can work with your case manager
    (Patricia Breidt at Elder Services) to select another provider before the
    16th.
    Clerk’s Papers (CP) at 413. The husband wanted an explanation for the removal of
    Levno from his wife’s care. In her deposition, Leanne Levno testified to her belief that
    the September 2 letter to the Davenports terminated her from employment.
    At the September 8 meeting, Leanne Levno met with Dawn Taylor, Susie Young,
    and another supervisor, Alice. Levno’s supervisors told her that Addus Healthcare was
    removing her from the care of Lois Davenport because Levno failed to follow the care
    plan for Davenport, failed to report changes in the client’s condition, failed to report the
    client needs to her supervisor, told other healthcare aides to report to her rather than their
    supervisor, crossed professional boundaries, provided health care for one other than her
    client, and performed nursing tasks without delegation from a nurse. Susie Young
    4
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    provided Levno with a written disciplinary warning that listed the causes for the
    reassignment and listed insubordination and disregard of a known rule as the basis of the
    warning. Below the listed violations, the form language declared:
    IMMEDIATE SATISFACTORY IMPROVEMENT MUST BE
    SHOWN OR FURTHER DISCIPLINARY ACTION WILL BE TAKEN,
    INCLUDING POSSIBLE SUSPENSION FROM DUTY OR
    DISCHARGE.
    CP at 47. Levno refused to sign the disciplinary warning since she denied the
    truthfulness of the charges. Leanne Levno considered the disciplinary warning and
    removal from the care of Lois Davenport as retaliation.
    During her deposition, Leanne Levno impliedly conceded that she measured Lois
    Davenport’s blood sugar level and added medications to her regimen without Addus
    Healthcare’s approval. Nevertheless, Levno insisted on the need to perform these acts
    because of the lack of resources provided by Addus Healthcare. Leanne Levno agreed
    that other caregivers called her and asked questions about the care for Lois Davenport
    because of the unavailability of Addus Healthcare supervisors, but Levno denied that any
    caregiver “reported” to her. CP at 350.
    In her deposition, Leanne Levno repeatedly testified, even when not asked, that,
    by the end of the September 8 meeting, Addus Healthcare wrongfully terminated her on
    September 8, 2016, for reporting neglect of Lois Davenport to APS. For example, Levno
    averred:
    5
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    Q. . . . It says that you’re receiving a written warning, correct?
    A. Yes. But that—this is not correct. I was wrongfully terminated, and
    it’s also due to the retaliation of what happened on August 29th, and they
    had to come back with something to come back on me. And this is what
    they came back up and not following the care plan.
    This has nothing to do—it’s all because of retaliation.
    And so why did they take my client away from me?
    CP at 350.
    During the deposition of Leanne Levno, Addus Healthcare’s counsel repeatedly
    asked what Addus Healthcare representatives told her during the September 8 meeting in
    order to discover the basis on which Levno claimed termination from employment.
    Levno responded:
    A. I was told I was being taken off the client. But it was a wrongful
    termination. I was wrongfully terminated.
    CP at 348.
    Leanne Levno agreed that she never received a letter of termination from
    employment from Addus Healthcare. Rather, she declared during her deposition that her
    supervisor verbally terminated her: “Dawn told me that I was being terminated from—
    from Addus.” CP at 83, 351. Levno also averred that Alice and Susie, the other
    managers at the September 8 meeting, also told her she was fired.
    According to Dawn Taylor, she and other supervisors at Addus Healthcare
    attempted to contact Levno several times after September 8 to offer assignments as a
    substitute home health giver or as a permanent home health caregiver for other clients.
    6
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    Leanne Levno denied any phone calls after September 8 from Dawn Taylor. She testified
    that Addus Healthcare offered her no hours, clients, or income after September 8, 2016.
    Leanne Levno sued Addus Healthcare for wrongful termination in violation of
    public policy and retaliatory discharge based on Addus Healthcare terminating her
    employment on September 8, 2016, ten days after reporting abuse and neglect of Lois
    Davenport to APS. CP 3-8. In her amended complaint, Leanne Levno alleged:
    2.24 Ms. Levno was officially terminated from Addus on September
    8, 2016.
    2.25 Ms. Levno was terminated in retaliation for her reporting abuse
    of her client.
    2.26 Ms. Levno was terminated in violation of public policy.
    ....
    3.3 It is a violation of public policy to terminate the employment of
    an employee that is required to report abuse/neglect under RCW 74.34 et
    seq.
    3.4 Under RCW 74.34.180, any employee that faces a workplace
    reprisal or retaliatory action for reporting abuse/neglect is granted the
    remedies of RCW 49.60 et seq.
    3.5 Ms. Levno was terminated ten days after reporting the
    abuse/neglect of her client.
    ....
    3.8 Ms. Levno’s termination for reporting abuse is in violation of
    RCW 74.34 et. seq. and therefore, RCW 49.60 et seq.
    CP at 12-13.
    In support of its summary judgment motion, Addus Healthcare submitted excerpts
    from Levno’s deposition. Addus Healthcare emphasized the following passage in
    Levno’s deposition:
    Q. You never received a termination letter from Addus?
    7
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    A. No.
    CP at 82-83.
    Leanne Levno responded by filing her own declaration. Levno testified, in part, in
    her declaration:
    4. Addus did not respond to my repeated reports of abuse until they
    [sic] fired me.
    ....
    10. After I reported the weekend caregiver, another Addus
    employee, to APS, Addus ended my employment.
    ....
    12. I do not know exactly when Addus learned of my report, but they
    knew of it when they terminated me.
    13. After being removed from the care of my only client, I was never
    offered work with another client.
    14. I did not receive a letter from Addus instructing me to respond
    by September 30, 2016 or that I would be terminated.
    15. I received no phone calls from Dawn Taylor in October 2016
    regarding accommodations or work available to me.
    16. Addus told my only client that I was terminated.
    17. Addus states that I was not “terminated” but my weekly hours
    went from 40-60 hours per week to zero hours per week.
    18. Whether Addus claims I was terminated or suspended is
    irrelevant because I was given zero hours, zero clients, and zero income.
    CP at 287-89 (emphasis added).
    On appeal, Leanne Levno challenges the trial court’s grant of summary judgment
    to Addus Healthcare. We review a trial court’s order granting summary judgment de
    novo. Briggs v. Nova Services, 
    166 Wash. 2d 794
    , 801, 
    213 P.3d 910
    (2009). Summary
    judgment is appropriate only if the pleadings, depositions, answers to interrogatories, and
    admissions on file and affidavits show that there is no genuine issue as to any material
    8
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    fact. Morris v. McNicol, 
    83 Wash. 2d 491
    , 494, 
    519 P.2d 7
    (1974). The purpose of
    summary judgment is to avoid a useless trial when there is no genuine issue of any
    material fact. Olympic Fish Products, Inc. v. Lloyd, 
    93 Wash. 2d 596
    , 602, 
    611 P.2d 737
    (1980). Summary judgment is appropriate only when, from all the evidence, reasonable
    persons could reach but one conclusion. Ellis v. City of Seattle, 
    142 Wash. 2d 450
    , 458,
    
    13 P.3d 1065
    (2000); Clements v. Travelers Indemnity Co., 
    121 Wash. 2d 243
    , 249, 
    850 P.2d 1298
    (1993).
    Leanne Levno seeks recovery for retaliatory discharge in violation of RCW 74.34.
    Home health caregivers are mandated reporters, who must report suspected abuse of
    vulnerable adults. RCW 74.34.020(2), (14); 035. Failure to report subjects a caregiver to
    criminal and civil liability. RCW 74.34.053; Kim v. Lakeside Adult Family Home, 
    185 Wash. 2d 532
    , 544-45, 
    374 P.3d 121
    (2016). The Washington Supreme Court compares the
    importance of reporting abuse of vulnerable adults to reporting abuse of children. Kim v.
    Lakeside Adult Family 
    Home, 185 Wash. 2d at 543-44
    .
    In turn, RCW 74.34.180 prohibits retaliation against whistleblowers of abuse or
    neglect of vulnerable adults. The lengthy statute declares, in relevant part:
    (1) An employee or contractor who is a whistleblower and who as a
    result of being a whistleblower has been subjected to workplace reprisal or
    retaliatory action, has the remedies provided under chapter 49.60 RCW.
    RCW 4.24.500 through 4.24.520, providing certain protection to persons
    who communicate to government agencies, apply to complaints made under
    this section. . . .
    9
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    (2)(a) An attempt to expel a resident from a facility, or any type of
    discriminatory treatment of a resident who is a consumer of hospice, home
    health, home care services, or other in-home services by whom, or upon
    whose behalf, a complaint substantiated by the department or the
    department of health has been submitted to the department or the
    department of health or any proceeding instituted under or related to this
    chapter within one year of the filing of the complaint or the institution of
    the action, raises a rebuttable presumption that the action was in retaliation
    for the filing of the complaint.
    (b) The presumption is rebutted by credible evidence establishing the
    alleged retaliatory action was initiated prior to the complaint.
    ....
    (3) For the purposes of this section:
    (a) “Whistleblower” means a resident or a person with a mandatory
    duty to report under this chapter . . . , who in good faith reports alleged
    abandonment, abuse, financial exploitation, or neglect to the department, or
    the department of health, or to a law enforcement agency;
    (b) “Workplace reprisal or retaliatory action” means, but is not
    limited to: Denial of adequate staff to perform duties; frequent staff
    changes; frequent and undesirable office changes; refusal to assign
    meaningful work . . . ; letters of reprimand or unsatisfactory performance
    evaluations; demotion; denial of employment; or a supervisor or superior
    encouraging coworkers to behave in a hostile manner toward the
    whistleblower. The protections provided to whistleblowers under this
    chapter shall not prevent a facility or an agency licensed under chapter
    70.127 RCW from: (i) Terminating, suspending, or disciplining a
    whistleblower for other lawful purposes; or (ii) for facilities licensed under
    chapter 70.128 RCW, reducing the hours of employment or terminating
    employment as a result of the demonstrated inability to meet payroll
    requirements.
    In addition to recovery for termination from employment, the statute allows damages for
    refusal to assign meaningful work and for letters of reprimand.
    Washington also permits a common law cause of action for wrongful discharge
    when the discharge violates established public policy. Bennett v. Hardy, 
    113 Wash. 2d 912
    ,
    10
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    922, 
    784 P.2d 1258
    (1990). Leanne Levno asserts both a statutory claim and one at
    common law.
    A claim of wrongful discharge in violation of public policy requires the plaintiff to
    show that he or she was discharged, and the discharge may have been motivated by
    reasons that “contravenes a clear mandate of public policy.” Thompson v. St. Regis
    Paper Co., 
    102 Wash. 2d 219
    , 232, 
    685 P.2d 1081
    (1984). The parties do not dispute that a
    discharge for whistleblowing would be a violation of RCW 74.34.180 as well as public
    policy.
    Leanne Levno must show a causal link between the filing of her incident report
    and the adverse employment action. Causation can be shown by the timing of the
    adverse action to that of the protected activity. Kahn v. Salerno, 
    90 Wash. App. 110
    , 130-
    31, 
    951 P.2d 321
    (1998). The Washington State Supreme court has stated that, in
    retaliation claims for filing a discrimination claim, the worker presents sufficient
    evidence of causality if the worker takes a protected action, the employer knows of the
    report, and the adverse action is taken against them. See Allison v. Housing Authority of
    City of Seattle, 
    118 Wash. 2d 79
    , 89 n.3, 
    821 P.2d 34
    (1991). Leanne Levno filed a report
    with APS, and, according to Levno’s evidence, Addus Healthcare terminated her
    employment within 10 days. One supervisor earlier warned Levno that, if she reported
    abuse to APS again, Addus Healthcare would fire her.
    11
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    Addus Healthcare argues that Leanne Levno presented no admissible evidence that
    the company terminated her employment. To Addus Healthcare, Levno only relied on
    speculation and argumentative assertions. She merely repeated her allegations in her
    complaint. She supplied ultimate facts and conclusions. Her declaration is self-serving,
    and her declaration contradicts her deposition testimony. Addus Healthcare emphasizes
    that the September 8, 2016, written notification to Leanne Levno disciplined her, rather
    than terminated her employment.
    I agree that the September 8, 2016, written notification does not state that Addus
    Healthcare terminated Leanne Levno. The disciplinary notice that excludes mention of
    termination may harm the credibility of Leanne Levno’s claim. But we do not weigh
    evidence or resolve questions of credibility in reviewing a summary judgment order.
    Sluman v. State, 
    3 Wash. App. 2d
    656, 699, 
    418 P.3d 125
    (2018).
    I disagree that Leanne Levno fails to cite to the record to support her contention
    that Addus Healthcare terminated her employment. In both her opening and reply briefs,
    Levno repeatedly cites to pages 183 and 287 through 289 in the clerk’s papers, on which
    she testified to her oral termination. She cites to the pages on which she testified that
    Addus Healthcare offered her no more work following the September 8, 2016 meeting.
    Addus Healthcare complains that Leanne Levno’s declaration is self-serving.
    Nevertheless, the healthcare company cites no authority that precludes a litigant from
    filing self-serving declarations. All of Addus Healthcare’s declarations are self-serving.
    12
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    Anyway, Leanne Levno’s deposition testimony provides support for Levno’s claims in
    addition to her declaration.
    When contending that Leanne Levno contradicted her deposition testimony,
    Addus Healthcare contends Levno admitted in her deposition that she never received any
    termination notice from Addus. Addus Healthcare emphasizes the following passage in
    Levno’s deposition:
    Q. You never received a termination letter from Addus?
    A. No.
    CP at 82-83. One might be confused with the answer of Levno because of the double
    negatives. Even if Levno agreed she received no termination letter, it does not follow
    that Addus Healthcare did not terminate her employment. Levno has consistently
    testified that Dawn Taylor orally gave her notice of termination.
    I do not deem Leanne Levno’s critical testimony conclusory in nature. One’s
    testimony that the other party told one something is factual in nature. Perhaps the
    testimony would be less conclusory in nature if Levno testified to the exact words uttered
    by Dawn Taylor, assuming Levno could remember the exact words. But Levno averred
    to the gist of the comments from Taylor—that she was fired. Addus Healthcare never
    asked Levno, in her deposition, as to the exact words used by Taylor or Levno’s other
    supervisors.
    13
    No. 36735-5-III
    Levno v. Addus Healthcare, Inc. (Dissent)
    In short, Leanne Levno testified that Addus Healthcare supervisors informed her
    in person on September 8, 2016, that she was fired. Levno testified that she no longer
    received any work after September 8. Addus Healthcare disagreed and provided
    countering evidence, but Levno presented evidence sufficient to allow the trier of fact to
    resolve whether Addus Healthcare terminated her employment.
    The majority writes that Leanne Levno stripped her use of the word “termination”
    from any probative, factual value. Majority at 9. No summary judgment principle allows
    a court to ignore the testimony of a declarant, even a party declarant, because the
    declarant misuses or confuses the meaning of a word. The court impermissibly weighs
    the credibility of the witness when discounting testimony because of the witness’ misuse
    of words. Levno unequivocally testified that Dawn Taylor told her she was “being
    terminated from—from Addus.” CP at 83, 351. The reader should not be confused by
    concluding, based on this deposition passage, that Levno only testified that Addus
    Healthcare removed her from the care of a client. Regardless, in her declaration, Leanne
    Levno employed the word “fired,” when testifying to the action of Addus Healthcare
    toward her.
    Fearing, J.
    14