Christopher Young v. King County ( 2016 )


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  •       IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    CHRISTOPHER YOUNG,                               No. 73521-7-1
    Appellant,                  DIVISION ONE
    v.
    UNPUBLISHED OPINION
    KING COUNTY, WASHINGTON,
    Respondent.                 FILED: August 22, 2016
    Leach, J. — Christopher Young appeals the trial court's summary
    dismissal of his claims against his employer, King County (County), and denial of
    his motion to amend his complaint. Young asserts that the County violated the
    Washington Law Against Discrimination (WLAD)1 when it failed to address his
    supervisor's    aggressive   behavior   toward   Young,   scrutiny   of   his   work
    performance, and pursuit of discipline for him.      Because Young's proposed
    amendment to his complaint would have been futile and would have caused
    undue delay, the trial court did not abuse its discretion in denying it. Because
    Young failed to present specific and material facts to support his claims of racial
    discrimination and retaliation, the trial court properly dismissed those claims.
    And because the County did not owe Young a duty to prevent workplace
    Ch. 49.60 RCW.
    NO. 73521-7-1/2
    disputes, the trial court properly dismissed his negligent infliction of emotional
    distress claim. Accordingly, we affirm.
    FACTS
    Christopher Young has worked for King County's Facilities Management
    Division (FMD) since 2000. Young and other real property agents (RPAs) in the
    Real Estate Services section (RES) process permits to use county land. Young
    is an RPA level III and the most senior member of the group.           Coworkers
    recognize him as experienced and knowledgeable about permitting.
    Doug Williams supervised Young from 2007 to late 2012. The two had
    numerous conflicts. One of Williams's priorities for RES was to work through a
    backlog of permit applications.    Young and another RPA, Aaron Halley, saw
    Williams as a "top down" supervisor with little experience in their area.    Soon
    after Williams started, Young spoke with him about Young's desire to become an
    RPA IV. Williams declined to support a reclassification at the time but told Young
    he felt Young "could get there."      Williams says that after that point, their
    relationship soured.
    Young and Williams had a physical altercation at work on September 10,
    2010.    Young had been speaking with a coworker, Matthew Burke, when
    Williams interjected. Young put his hand up in Williams's direction. Williams
    either batted it away or grabbed it and put it on the counter. Young reported the
    -2-
    NO. 73521-7-1/3
    incident as an assault and, in two written statements, blamed Williams's
    aggression. He did not allege that racism motivated Williams. Both Young and
    Williams received written reprimands for disorderly conduct.
    Williams saw Young's conduct at work as a problem. This led him to seek
    investigations or discipline three times. In early 2011, he sought and obtained a
    written reprimand for Young's violations of the FMD attendance policy. Young
    and other RPAs are exempt employees under the Fair Labor Standards Act of
    1938 (FLSA)2 and so are allowed to maintain somewhat flexible work schedules.
    They still commit to eight-hour schedules. FMD managers issue reprimands and
    propose suspensions for employees who repeatedly depart from their schedules.
    Also in 2011, Williams sought advice from human resources (HR) managers
    when he suspected Young had closed outstanding permits without following the
    correct procedure. No investigation resulted from that complaint. And later that
    year, Williams complained to management that Young was insubordinate in
    failing to follow the correct steps in processing back payments on a permit. HR
    investigated but did not impose any discipline on Young.
    In addition to Williams, Young's coworkers also urged FMD managers to
    examine Young's conduct. Halley complained to manager Steve Salyer in 2009
    about Young's disruptive conduct. Wendy Siao complained in 2009 that Young
    2 29 U.S.C. §§201-219.
    NO. 73521-7-1/4
    was creating "'an unsafe work environment'" in being rude and bullying toward
    her and Williams. An employee in a different work unit complained in 2013 that
    Young and another RPA, Alex Perlman, were "unprofessional and inappropriate"
    in shouting at each other during a meeting. And Burke complained in 2013 about
    Young's "strange behavior" and that he was "moving towards office violence
    once again."
    Halley also complained repeatedly to Williams that Young violated FMD
    attendance policies.   Without Williams's or management's knowledge, Halley
    kept a log of Young's behavior from 2008 to 2009. He purported to document
    late arrivals, early departures, long breaks, and personal phone calls and Internet
    use at work. Williams instructed Halley to "keep[ ] his opinions to himself about
    Young.   From 2010 to 2011, Williams kept his own log of Young's attendance
    and behavior, which he forwarded to his manager, Salyer.
    Young, in turn, complained about Williams throughout their time working
    together. Until 2012, Young's complaints centered on his beliefs that Williams
    was incompetent and did not tolerate disagreement.          Young asserted that
    Williams scrutinized his conduct more closely than other employees' conduct, e-
    mailed him frequently with "conflicting unrealistic expectations," and worked
    collaboratively with Burke and Perlman while taking a "top down" approach with
    Young. Young also pointed to a suggestion Williams made early on that Young
    -4-
    NO. 73521-7-1/5
    "did not have the 'education' or 'skill level' to do the permitting work." And he
    asserted that Williams assigned work from him and another RES employee,
    Dorothy Bolar, to Burke and Perlman.
    Halley observed that Williams did not assign Young to train new staff;
    instead, Halley and Bolar were responsible for training staff hired after them.
    Williams was involved in hiring three Caucasian employees: Burke and Perlman
    as RPA lis and a former employee, Carol Thompson, for a temporary position.3
    He also helped Halley move from RPA II to RPA III. Williams, Halley, Bolar, and
    Young are African American. Siao is Asian American. Burke and Perlman are
    Caucasian.
    In March 2012, Young and Williams had a heated argument during a
    training session in Young's cubicle. When Young got up to leave, Williams tried
    to continue the argument and partly blocked Young's exit. Young left anyway,
    and Williams followed him. Both were speaking loudly. Williams then reengaged
    Young when Young returned an hour later.           Management investigated the
    incident and proposed suspensions for both men. In May 2012, Salyer reminded
    Young    that emotional    outbursts and     accusations during   meetings were
    "unacceptable," as was repeatedly seeking help directly from HR rather than
    through his chain of supervision.    At a predisciplinary meeting in June 2012,
    3 Williams invited Young, among other employees, to participate in hiring
    for an RPA III position in 2009.
    -5-
    NO. 73521-7-1/6
    Young's union suggested that race may have been a motivating factor in
    Williams's behavior toward Young. Ultimately, due to procedural concerns, the
    County did not impose discipline on Young or Williams.
    The June 2012 meeting was the first time Young or his representative
    raised a racial discrimination claim. Young stated in his deposition that he did
    not attribute Williams's conduct to Young's race until that time. HR managers
    tried to investigate the discrimination claim, requesting more information by e-
    mail and meeting with Young and his attorney.          Young provided no more
    information at the time. At a meeting with HR the next month, Young's attorney
    asked for disability accommodations but did not mention discrimination. Though
    Young said he had information to support his discrimination claim, he did not
    follow up with any. HR again attempted to investigate the discrimination claim in
    March 2013, but Young did not cooperate. When Williams first learned about the
    racism complaint in March 2013, he no longer supervised Young.
    Young filed a lawsuit against the County in September 2013, seeking relief
    on five theories:   racial discrimination, retaliation, assault, and negligent and
    intentional infliction of emotional distress.   He moved to amend his complaint
    after discovery ended and shortly before the County filed its summary judgment
    motion. The proposed amended complaint added a hostile work environment
    claim. It newly alleged that Halley engaged in "violent and or abusive conduct"
    -6-
    NO. 73521-7-1/7
    and the County ratified that conduct. And it newly alleged that Young's workers'
    compensation claim motivated Williams's conduct against him and that FMD
    managers "condoned" both Williams's and Halley's actions.           The trial court
    denied Young's motion to amend his complaint.
    The trial court granted the County's motion for summary judgment as to
    Young's claims of discrimination, retaliation, assault, and intentional infliction of
    emotional distress.    And the court granted the County's motion to dismiss
    Young's remaining negligent infliction of emotional distress claim for lack of
    jurisdiction. Young appeals.
    STANDARD OF REVIEW
    This court reviews a summary judgment decision de novo, considering the
    record before the trial court in the light most favorable to the nonmoving party.4
    Summary judgment is appropriate only when there is no genuine issue as to any
    material fact.5 "Summary judgment in favor of the employer in a discrimination
    case is often inappropriate because the evidence will generally contain
    reasonable     but    competing     inferences    of   both    discrimination    and
    nondiscrimination" that a jury must resolve.6 But "a plaintiff in a discrimination
    4 Camicia v. Howard S. Wright Constr. Co., 
    179 Wash. 2d 684
    , 693, 
    317 P.3d 987
    (2014).
    5 CR 56(c); 
    Camicia, 179 Wash. 2d at 693
    .
    6 Davis v. W. One Auto. Grp., 
    140 Wash. App. 449
    , 456, 
    166 P.3d 807
    (2007).
    -7-
    NO. 73521-7-1/8
    case must establish specific and material facts to support each element of a
    prima facie case."7
    This court reviews a trial court's denial of a motion to amend for manifest
    abuse of discretion.8
    ANALYSIS
    Motion To Amend
    Young first contends that the trial court abused its discretion when it
    denied his motion to amend his complaint.
    A trial court shall freely grant a party leave to amend "when justice so
    requires."9 A trial court abuses its discretion if it denies leave to amend without
    explaining its reasons unless those reasons are "apparent in light of the
    circumstances shown in the record."10 These reasons may include futility, undue
    prejudice, and undue delay.11
    Here, the trial court did not explain its ruling.   But the record shows that
    Young's proposed amendment was futile, that denying Young's motion did not
    prejudice him, and that the amendment would have caused undue delay.
    7 
    Davis, 140 Wash. App. at 456
    .
    8 Herron v. Tribune Pub. Co., 108Wn.2d 162, 165, 
    736 P.2d 249
    (1987).
    9 CR 15(a); Rodriguez v. Loudeve Corp., 
    144 Wash. App. 709
    , 729, 
    189 P.3d 168
    (2008).
    10 Donald B. Murphy Contractors, Inc. v. King County, 
    112 Wash. App. 192
    ,
    199, 
    49 P.3d 912
    (2002).
    11 
    Rodriguez, 144 Wash. App. at 729
    ; Donald B. Murphy 
    Contractors, 112 Wash. App. at 199
    .
    -8-
    NO. 73521-7-1/9
    The requested amendment added an express hostile work environment
    claim.    But Young acknowledges that he and the County actually litigated the
    hostile work environment issue, and the record shows that the trial court focused
    on that issue before dismissing it.       Thus, adding an express assertion of that
    claim to the complaint would be futile.
    Adding the revised factual allegations in Young's amended complaint
    would also be futile. Young made these allegations after the discovery cutoff, but
    they described only events that occurred before he filed his original complaint.12
    Young sought to add allegations that Halley discriminated against him, but
    Halley's alleged acts took place, and Young found out about them, before Young
    filed the original complaint.   Thus, any further delay from Young's proposed
    amendment, including interviewing newly named witnesses, would have been
    undue. The trial court was justified in denying Young's motion.13
    Disparate Treatment
    Next, Young challenges the trial court's dismissal of his disparate
    treatment claim.   He contends that he presented sufficient evidence to show a
    12 The amended complaint does not mention the investigation of Young
    that the County began after Young filed the original complaint.
    13 The new allegations that Young sought to include would be futile for the
    additional reason that they contradict the discovery evidence. Some contradicted
    statements in Young's deposition, e.g., that Young did not believe race to
    motivate Halley. Others contradicted other, undisputed evidence, e.g., that
    Halley did not act at management's direction and, instead, Williams discouraged
    his surveillance of Young.
    -9-
    NO. 73521-7-1/10
    prima facie case for disparate treatment and evidence that the County's
    explanations were pretextual.
    To make a prima facie case of disparate treatment, Young must show he
    is part of a protected class; the County treated him less favorably in the terms or
    conditions of his employment than a similarly situated, nonprotected employee;
    and he and that comparator were doing substantially the same work.14
    If Young presents this prima facie case, the burden shifts to the County to
    show legitimate, nondiscriminatory reasons for its adverse employment action.15
    If the County produces this evidence, the burden shifts back to Young to show
    that the County's reasons are pretextual. One way he can do so is by "proving
    that discrimination was a substantially motivating factor in the employment
    decision."16
    Young failed to meet this burden at summary judgment.           He did not
    present sufficient evidence to establish a prima facie case or show pretext. The
    parties do not dispute that as an African American, Young belongs to a protected
    class. We also assume, for our analysis, that Young was doing substantially the
    14 RCW 49.60.180; Domingo v. Boeing Emps.' Credit Union, 
    124 Wash. App. 71
    , 86-88, 
    98 P.3d 1222
    (2004). The elements of a prima facie disparate
    treatment case are not absolute but vary based on the relevant facts. Grimwood
    v. Univ. of Puget Sound. Inc., 110Wn.2d355, 362-63, 
    753 P.2d 517
    (1988).
    15 Kirbv v. City of Tacoma, 
    124 Wash. App. 454
    , 464, 
    98 P.3d 827
    (2004).
    16 Scrivener v.Clark Coll., 
    181 Wash. 2d 439
    , 447, 
    334 P.3d 541
    (2014).
    -10-
    NO. 73521-7-1/11
    same work as two Caucasian coworkers, Matthew Burke and Alex Perlman, who
    were also RPA Ills.
    But Young has not "establish[ed] specific and material facts to support"
    that he was treated less favorably than similarly situated Caucasian coworkers.17
    Specifically, he presented no evidence for his claim that Burke and Perlman were
    similarly situated. The County presented abundant evidence that Young violated
    department attendance policies and policies about using county resources for
    personal matters.     Young did not provide any evidence that his comparators
    behaved similarly. Instead, Young offered broad assertions about unspecified
    other employees at RES:        that Williams "had concerns regarding alleged
    'misconduct'" by a Caucasian employee, that "RES employees often use County
    equipment or phones for personal reasons," and that "[tjhere was a past practice
    in RES permitting exempt employees to set their own schedules."18         These
    observations are not evidence that Burke or Perlman engaged in conduct similar
    to Young's. Nor are they evidence that if Burke or Perlman did engage in this
    conduct, they did not receive discipline similar to Young's. Young attempts to
    17 See 
    Domingo, 124 Wash. App. at 77-78
    .
    18 Young offers the declaration of a coworker, Carolyn Mock, who states
    that she had observed Halley visiting Facebook, watching videos, and making
    personal phone calls. Like Young, Halley is African American. As a member of
    the same protected class as Young, he is not a valid comparator. See 
    Domingo, 124 Wash. App. at 87
    .
    -11-
    NO. 73521-7-1/12
    place the burden of showing this element on the County.19 But this showing is
    part of Young's prima facie case: he needed to present "specific and material
    facts," and he did not.20
    Young does not dispute that the County offered legitimate reasons for
    reprimanding him and scrutinizing his attendance record. These include Young's
    disorderly    conduct during the September 2010 incident;          his consistent
    noncompliance with FMD's attendance policy; and complaints by peers Halley,
    Burke, and Siao, and an employee outside the unit. Young acknowledged it
    would be appropriate for Williams to look into these complaints.
    Instead, Young contends that the County's reasons are a pretext for its
    action.     In his deposition, Young asserted that Williams discriminates against
    other African Americans to curry favor with Caucasian coworkers and
    supervisors. Young may hold this opinion, but that opinion is not evidence. He
    does not point to any "specific and material facts" indicating that his race
    19 The County indeed introduced the only evidence of disciplinary
    comparators. It presented evidence of numerous other employees in FMD—
    though not the same division or section as Young—being disciplined similarly or
    more harshly.
    20 Coworker Dorothy Bolar's declaration suffers from the same vagueness
    as Young's other purported evidence: Bolar "viewed [Young] as professional in
    his tone, says she "cannot imagine anyone viewing Mr. Young as aggressive or
    violent," and did not see Young as neglecting his duties. Likewise, a letter from
    the FMD director noting that some employees had perceived "that FLSA exempt
    employees do not consistently abide by regular work schedules" says nothing
    about whether Burke and Perlman were among the noncompliant employees or
    whether their noncompliance resembled Young's.
    -12-
    NO. 73521-7-1/13
    motivated Williams. And the totality of the circumstances does not support that
    claim.       Young did not mention race as a motivating factor in his
    contemporaneous statements, did not present any evidence of this when HR met
    with him in 2012 to gather evidence of bias or retaliation, and did not cooperate
    when the County again tried to investigate in 2013. Young offered no evidence
    that Williams discriminated in hiring:     as Young acknowledged, he has no
    knowledge about hiring and he did not seek this information in discovery. The
    County offers valid, nondiscriminatory explanations for Williams's supporting role
    in hiring.     Standing alone, Young's statements in his deposition that he told
    managers before 2012 that Williams "had a problem with his own race" and that
    Williams valued Caucasian coworkers' input over Young's does not create an
    issue of material fact about pretext.    The trial court did not err in dismissing
    Young's disparate treatment claim.
    Hostile Work Environment
    Young also challenges the trial court's dismissal of his discrimination
    claim.       He claims that he showed that he was subject to a hostile work
    environment.
    To establish a hostile work environment based on race, Young must
    present evidence that he was subject to unwelcome harassment, the harassment
    was due to his race, the harassment affected the terms and conditions of his
    -13-
    NO. 73521-7-1/14
    employment, and the harassment was imputable to the County.21 Young asserts
    that he made such a prima facie case. He also asks this court to recognize a
    new cause of action for "hostile work environment due to retaliation." In effect,
    he proposes that this court substitute harassment due to retaliation for the
    second element above. We decline to do so here, and we conclude that Young's
    hostile work environment claim would fail under either theory.
    We accept, for our analysis, Young's assertion that a jury could infer he
    was subject to unwelcome harassment. A hostile work environment does not
    require a series of discrete adverse actions.22 Young presented evidence of at
    least two acts of physical aggression that would amount to intimidation and, in
    one case, assault.    We further assume that a jury could find this conduct
    sufficiently severe or pervasive to affect Young's conditions of employment. The
    County's investigations, on the other hand, were neither harassment nor
    sufficient to alter Young's workplace. Young's peers or Young himself instigated
    many of those investigations.      The investigations resulted in only minimal
    discipline. And Young agreed at his deposition that their subject matter was
    appropriate.
    21 Davis v. Fred's Appliance, Inc., 
    171 Wash. App. 348
    , 359, 
    287 P.3d 51
    (2012).
    22 See Adams v. Able Bldq. Supply, Inc., 
    114 Wash. App. 291
    , 297, 
    57 P.3d 280
    (2002).
    -14-
    NO. 73521-7-1/15
    We also assume that Young has shown an issue of fact about the
    adequacy of the County's corrective action with respect to Williams's conduct.
    An employer has a duty to take prompt and appropriate action when it knows or
    should know of harassment.23 Since Williams's aggressive conduct recurred with
    the County's knowledge over a period of years, Young created an issue as to
    whether that conduct was imputable to the County.
    But Young fails to show the motivation necessary for a hostile work
    environment. We do not need to consider adopting a new theory of hostile work
    environment based on retaliation in this case because Young offers no evidence
    that his asserted protected conduct motivated the alleged harassment. Nor has
    he shown any evidence that his race motivated that harassment. He cites no
    support for his assertions that his reports to HR were "viewed as disruptive and
    unacceptable" and "that rather than meaningfully investigating the racially
    charged treatment at the time he made his initial complaints . . . , the County's
    decision makers viewed him as the cause of the conflict."    Instead, the record
    points toward the opposite conclusion.    It shows that FMD managers tried to
    investigate Young's claims several times, with limited or no cooperation from
    Young.
    23 
    Domingo, 124 Wash. App. at 85
    n.32.
    -15-
    NO. 73521-7-1/16
    Even if the County did not adequately respond to his complaints, Young
    still did not create a reasonable inference that his race or protected conduct
    motivated Williams's actions. The e-mails from Williams that Young forwarded to
    his union representative, describing them as "abuse," show at most an intrusive
    management style; they do not hint at an improper motive.           Nor has Young
    presented any evidence that Williams knew of Young's complaints and was thus
    capable of intending to retaliate.     Young's theories about Williams's attitudes
    toward other African Americans are no substitute for evidence at summary
    judgment; nor are Young's theories about the way FMD managers viewed him.
    Because Young presented no evidence of a racial or retaliatory motive, we affirm
    the dismissal of his hostile work environment claim.
    Retaliation
    Young also contends that the trial court erred in dismissing his retaliation
    claim.
    To establish a prima facie case of retaliation, Young must show that he
    engaged in statutorily protected activity, that he suffered an adverse employment
    action, and that his protected activity caused the County to take the adverse
    action.24    To show this causal link, Young must show that retaliation was a
    24 RCW 49.60.210(1); Currier v. Northland Servs., Inc.. 
    182 Wash. App. 733
    ,
    742, 
    332 P.3d 1006
    (2014), review denied, 
    182 Wash. 2d 1006
    (2015).
    -16-
    NO. 73521-7-1/17
    substantial factor in the County's actions—requiring that the decision-maker
    knew about the protected activity.25
    Young contends that his reports to management about Williams's conduct
    were protected activity. He further contends that he created an issue of fact as to
    whether Williams took adverse actions against him through "a combination of
    reprimands, investigations and physical and non-physical conduct." He alleges
    this "pattern of hostility" continued as Young complained about Williams.        If
    Young succeeds in making this prima facie case, he must also present evidence
    that the County's legitimate reasons for its actions were pretextual.26 We reject
    Young's retaliation claim because Young did not present evidence that Williams
    or others at the County took adverse actions against him because of protected
    activity.
    First, Young alleged no adverse actions that occurred after Williams
    learned of protected activity. A general complaint about an employer's actions is
    not protected conduct under the WLAD without some reference to the plaintiff's
    protected status.27 Young presented no evidence that he made a discrimination
    25 See Francom v. Costco Wholesale Corp., 
    98 Wash. App. 845
    , 862, 991
    P.2d 1182(2000).
    26 
    Currier, 182 Wash. App. at 743
    .
    27 Alonso v. Qwest Commc'ns Co., 
    178 Wash. App. 734
    , 753-54, 315 P.3d
    610(2013).
    -17-
    NO. 73521-7-1/18
    complaint before June 2012.28 Therefore, Young cannot base a retaliation claim
    on any actions taken before then.       Young also presented no evidence that
    Williams learned about Young's racism complaints before 2013, when he was no
    longer supervising Young. Thus, nearly all of Williams's requests for discipline or
    investigations, along with instances of his aggressive conduct, preceded Young's
    asserted protected activity. The lone exception is an October 2012 incident in
    which Williams grabbed papers from Young's hand while Young was at the copy
    machine.    That incident alone is not an adverse employment action and so
    cannot support a retaliation claim.29
    Second, none of the conduct Young complains about is an adverse
    employment action. Young does not allege he was ever denied compensation.
    The most severe action the County took against Young was to threaten
    suspension, but that cannot support a retaliation claim as it came before Young's
    protected activity.   Moreover, the County withdrew that proposal, and a mere
    threat of discipline is not an adverse employment action.30 And while the paper-
    grabbing incident did occur after Young alleged racial discrimination, that incident
    28 Young stated in his deposition that he told several managers before
    2012 that Williams "had a problem with his own race." Young declined to offer
    further details or conduct discovery about these reports. Nor did he offer
    evidence that Williams knew about them.
    29 Washington v. Boeing Co., 
    105 Wash. App. 1
    , 10, 
    19 P.3d 1041
    (2000)
    (noting that "[cjasual, isolated or trivial manifestations of a discriminatory
    environment" do not violate the law).
    30 
    Kirbv, 124 Wash. App. at 465
    .
    -18-
    NO. 73521-7-1/19
    alone cannot support Young's allegation of a "pattern of harassment."           This
    incident   would   not    dissuade   a    reasonable   employee      from   charging
    discrimination.31 We therefore affirm the dismissal of Young's retaliation claim.
    Negligent Infliction of Emotional Distress
    Finally, Young contends that the trial court erred in dismissing his
    negligent infliction of emotional distress (NIED) claim.
    This court may affirm on any basis the record supports.32 Because we
    hold that the County did not owe Young a duty to prevent the acts he alleges, we
    decline to decide whether the Industrial Insurance Act33 barred Young's NIED
    claim and whether that claim duplicated his discrimination claims.
    We test a plaintiff's NIED claim "'against the established concepts of duty,
    breach, proximate cause, and damage or injury.'"34 The existence of a duty is a
    question of law.35       An employer has a duty "to provide all employees a
    reasonably safe place to work."36        But "'absent a statutory or public policy
    mandate, employers do not owe employees a duty to use reasonable care to
    31 See Bovd v. State, 
    187 Wash. App. 1
    , 13, 
    349 P.3d 864
    (2015).
    32 Hadlev v. Cowan, 
    60 Wash. App. 433
    , 444, 
    804 P.2d 1271
    (1991).
    33 Title 51 RCW.
    34 Snyder v. Med. Serv. Corp. of E. Wash., 
    145 Wash. 2d 233
    , 243, 
    35 P.3d 1158
    (2001) (quoting Hunslev v. Giard, 
    87 Wash. 2d 424
    , 434, 
    553 P.2d 1096
    (1976)).
    35 
    Snyder, 145 Wash. 2d at 243
    .
    36 McCarthy v. Dep't of Soc. & Health Servs., 
    110 Wash. 2d 812
    , 818-19, 
    759 P.2d 351
    (1988) (finding a duty to provide a workplace reasonably free from
    tobacco smoke).
    -19-
    NO. 73521-7-1/20
    avoid the inadvertent infliction of emotional distress when responding to
    workplace disputes.'"37
    The County did not owe Young a duty to prevent the incidents that Young
    alleges harmed him. The Supreme Court has excluded from separate NIED
    claims the type of workplace conflicts that Young points to as aggressive and
    stressful: an incident where Young abruptly left a training exercise, one where
    Williams grabbed papers from Young when Young was at the copier, and
    management's alleged ratification of Halley's surveillance of Young.38
    Young casts his allegations about Williams as "non-work related," but he
    does not support that description.   He presented no evidence that Williams's
    conduct extended beyond workplace matters like the supervisor's conduct in
    Strong v. Terrell,39 on which he relies.      There, the supervisor mocked the
    plaintiff's hair color, her house, her husband's employment, and her role as a
    mother; spit in her face while screaming at her; and disconnected the telephone
    when she worked the night shift.40     In contrast, each instance of aggression
    Young cites arose directly from, and was limited to, workplace matters.41
    37 
    Snyder, 145 Wash. 2d at 244
    (quoting Bishop v. State, 
    77 Wash. App. 228
    ,
    234-35, 
    889 P.2d 959
    (1995)).
    38 See 
    Snyder, 145 Wash. 2d at 243
    -44.
    39 
    147 Wash. App. 376
    , 
    195 P.3d 977
    (2008).
    40 
    Strong, 147 Wash. App. at 388-89
    .
    41 The October 2012 incident apparently stemmed from a dispute over
    whose papers were in the copy machine. The September 2010 incident began
    when Williams interjected in Young and Burke's conversation about permit
    -20-
    NO. 73521-7-1/21
    "'[Ejmployers, not the courts, are in the best position to determine whether such
    disputes should be resolved by employee counseling, discipline, transfers,
    terminations or no action at all.'"42 The County had no duty to provide Young
    "with a stress free workplace."43
    In asserting his NIED claim, Young contends the County should have
    treated him differently, particularly by limiting his interaction with Williams,
    because it knew he had received diagnoses of anxiety, panic attacks, and PTSD
    (posttraumatic stress disorder). The appropriate cause of action in that case
    would be for failure to accommodate a disability.44 But Young did not plead or
    argue such a claim, and we do not speculate whether that claim would have
    succeeded.
    We affirm the dismissal of Young's NIED claim.
    processing. Young does not allege that Williams made comments that went
    beyond workplace matters on these occasions or any other.
    42 
    Snyder, 145 Wash. 2d at 245
    (quoting 
    Bishop, 77 Wash. App. at 234
    ).
    Although Young likens his case to the plaintiff's in Chea v. Men's Wearhouse,
    Inc., 
    85 Wash. App. 405
    , 412, 
    932 P.2d 1261
    (1997), the Supreme Court limited
    Chea to its facts.   It held that this court was correct in affirming the verdict in
    Chea only because the employer did not argue the issue of duty. 
    Snyder, 145 Wash. 2d at 245
    -46. Since the County raised the duty issue at the trial level, Chea
    does not aid Young here.
    43 
    Snyder, 145 Wash. 2d at 243
    .
    44 See Sommer v. Dep't of Soc. & Health Servs., 
    104 Wash. App. 160
    , 172,
    15P.3d664(2001).
    -21-
    NO. 73521-7-1/22
    CONCLUSION
    Because Young fails to present evidence sufficient to avoid summary
    judgment on any claim and the trial court did not abuse its discretion in denying
    his motion to amend the complaint, we affirm.
    WE CONCUR:
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