Grange Insurance Association v. Elizabeth Roberts ( 2013 )


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  •                                                                       LOJr, j" Or APPEALS DA'
    STATE OFWASBiNGTO::
    20|i»MAR-6 AH 9^ 23
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    GRANGE INSURANCE ASSOCIATION,                   NO. 69356-5-
    a Washington corporation,
    DIVISION ONE
    Respondent,
    v.
    ELIZABETH and WESLEY ROBERTS,                   ORDER GRANTING NONPARTIES'
    husband and wife, and the marital               MOTIONS TO PUBLISH OPINION
    community composed thereof;
    Appellants,
    Nonparties William R. Hickman, Geoffrey Bedell, and Susanna Sharp have filed
    motions to publish opinion filed October 28, 2013. Appellants have filed a response
    supporting publication; the respondent has filed a response objecting to publication.
    The court has determined that the motions should be granted; therefore, it is
    ORDERED that the nonparties' motions to publish opinion are granted.
    DATED this (j?^* day of March 2014.
    .•--r n c ft ? YE &*s- ° •-^ '• i
    W3 OCT 28 W*01
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    GRANGE INSURANCE ASSOCIATION,                    NO. 69356-5-
    a Washington corporation,
    DIVISION ONE
    Respondent,
    v.
    ELIZABETH and WESLEY ROBERTS,                    UNPUBLISHED OPINION
    husband and wife, and the marital
    community composed thereof;                      FILED: October 28, 2013
    Appellants,
    Lau, J. — An insurer's duty to defend arises "if the insurance policy conceivably
    covers the allegations in the complaint, whereas the duty to indemnify exists only if the
    policy actually covers the insured's liability." Woo v. Fireman's Fund Ins. Co., 
    161 Wash. 2d 43
    , 53, 
    164 P.3d 454
    (2007) (emphasis omitted). Grange Insurance Association
    issued an insurance policy to Jane and Wes Roberts.1 The policy imposes on Grange a
    duty to defend its insureds but excludes intentional conduct from the duty to defend.
    Rebecca Brandis sued Roberts, alleging various torts stemming from Roberts's
    intentional conduct. The trial court ruled in a declaratory judgment action that Grange
    1We refer to Jane and Wes collectively as "Roberts."
    69356-5-1/2
    owed Roberts no duty to defend against the Brandis complaint. Because Roberts's
    insurance policy provides no conceivable coverage for the allegations in the Brandis
    complaint, the trial court properly granted declaratory judgment in Grange's favor.
    FACTS
    This coverage dispute began with litigation between siblings. That Trust and
    Estate Dispute Resolution Act (TEDRA) lawsuit involved sisters Rebecca Brandis,
    Suella Hershaw, Myra Converse, and Myrna Seifert2 against their sister, Jane Roberts,
    and her husband, Wes. Brandis sought to set aside transfers of real and personal
    property their now deceased mother, Elizabeth, made to Roberts. The Brandis
    complaint also sought damages alleging that Roberts obtained the property transfers by
    engaging in fraudulent acts, exerting undue influence over their mother, "actively
    interfer[ing]" with their mother, and making false statements and "bad mouth[ing]" them.
    The complaint also alleged that Roberts's conduct resulted in the loss of an expected
    inheritance, loss of a parent-child relationship, and emotional distress/outrage.
    Regarding interference and outrage, the complaint alleged:
    Jane isolated Elizabeth from her longtime friends and family. Jane actively
    interfered with the relationship between Elizabeth and her family and friends,
    including her other children. Jane made false statements about and
    "badmouthed" those other parties in order to so intentionally interfere with their
    relationships. Jane's behavior towards the other family members, including
    making false accusations regarding prior child abuse claims, went beyond the
    bounds of decency, atrocious, and intolerable. The family and friends
    experienced extreme emotional distress as a result of Jane's interference with
    their relationships with Elizabeth, which were adversely affected.
    We refer to these sisters collectively as "Brandis."
    69356-5-1/3
    The complaint's request for relief sought, among other things, "a judgment for damages
    based on [Roberts's] tortious interference with expected inheritance," "a judgment for
    damages based on [Roberts's] tortious interference with the parent/child relationship,"
    and "a judgment for damages based on outrage caused by [Roberts's] outrageous
    conduct which proximately caused severe emotional distress."
    Roberts's Grange policy provisions provide coverage—subject to certain
    exclusions—for bodily injury and property damage liability (coverage H) and personal
    and advertising injury liability (coverage I). Coverage H provides in relevant part:
    COVERAGE H - BODILY INJURY AND PROPERTY DAMAGE LIABILITY
    1. Insuring Agreement
    a. We will pay those sums that an insured becomes legally obligated to pay as
    damages because of bodily injury or property damage to which this
    insurance applies. We will have the right and duty to defend an insured
    against any suit seeking those damages.
    However, we will have no duty to defend an insured against any
    suit seeking damages for bodily injury or property damage to which this
    insurance does not apply.
    b. This insurance applies to bodily injury and property damage only if:
    (1) The bodily injury or property damage is caused by an occurrence ....
    2. Exclusions
    This insurance does not apply to:
    a. Expected Or Intended Injury
    Bodily injury or property damage expected or intended from the standpoint
    of an insured. . . .
    SECTION V - DEFINITIONS
    2. Bodily injury means bodily injury, sickness or disease sustained by a person,
    and includes death resulting from any of these at any time.
    17. Occurrence means an accident, including continuous or repeated exposure
    to substantially the same general harmful conditions.
    69356-5-1/4
    Coverage I provides in relevant part:
    COVERAGE I - PERSONAL AND ADVERTISING INJURY LIABILITY
    1. Insuring Agreement
    a. We will pay those sums that an insured becomes legally obligated to pay
    as damages because of personal and advertising injury to which this
    insurance applies. We will have the right and duty to defend an insured
    against any suit seeking those damages.
    However, we will have no duty to defend an insured against any suit
    seeking damages for personal and advertising injury to which this insurance
    does not apply.
    2. Exclusions
    This insurance does not apply to personal and advertising injury:
    a. Knowing Violation Of Rights Of Another
    Caused by or at the direction of an insured with the knowledge that the act
    would violate the rights of another and would inflict personal and
    advertising injury.
    b. Material Published With Knowledge Of Falsity
    Arising out of oral or written publication of material, if done by or at the
    direction of an insured with knowledge of its falsity.
    SECTION V- DEFINITIONS
    18. Personal and advertising injury means injury, including consequential bodily
    injury, arising out of one or more of the following offenses:
    d. Oral or written publication, in any manner, of material that slanders or
    libels a person or organization or disparages a person's or organization's
    goods, products, or services.
    e. Oral or written publication, in any manner, of material that violates a
    person's right of privacy.
    In June 2010, Roberts tendered defense of the Brandis lawsuit to Grange.
    Grange accepted the tender under a full reservation of rights and retained defense
    attorney Tom Heller to represent Roberts. Grange informed Roberts that their policy
    may not provide coverage and asserted its right to "file a declaratory judgment action
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    69356-5-1/5
    asking a court of law to determine that Grange has no duty to defend the potential
    lawsuit and/or to pay any judgment or settlement of the claims being asserted."
    In September 2010, Grange filed an action for declaratory relief seeking a
    determination of its duty to defend and indemnify Roberts in the underlying action. The
    complaint alleged that Grange had no duty to defend or indemnify Roberts because no
    "occurrence" happened as defined under the insurance policy, some or all of Brandis's
    claims alleged no "bodily injury" or "property damage" within the policy's coverage, and
    exclusions applied to those claims falling under "bodily injury," "property damage," or
    "personal and advertising injury." Summonses were sent to Roberts and each of the
    Brandis plaintiffs in the underlying suit.3
    In June 2011, Roberts filed an answer, affirmative defenses, and a counterclaim
    alleging bad faith by Grange. The counterclaim alleged, "By filing the Coverage Action,
    Grange has breached its fiduciary duties to [Roberts] and committed the tort of
    insurance bad faith. For Grange to prevail in the Coverage Action, Grange will
    necessarily be required to allege facts that, if proved true, would be detrimental to
    [Roberts's] defense in the Underlying Tort Action." Roberts argued, "By seeking to
    prevail in the Coverage Action, Grange will effectively be helping Jane's siblings to
    prove their case against her in the Underlying Tort Action."
    3 In January 2011, attorney Heller requested that Grange delay its declaratory
    judgment action so that a planned motion for summary judgment in the underlying
    action could be heard. Grange agreed and delayed prosecution of its declaratory
    judgment action until after the underlying motion for summary judgment was heard.
    69356-5-1/6
    Grange moved for summary judgment, requesting a ruling that it had no duty to
    defend Roberts in the underlying action. Roberts filed an opposition and a cross motion
    to stay. The basis for the motion to stay was the same as that asserted in Roberts's
    counterclaim: "Any attempt by Grange to offer proof that Jane possessed the intent
    required to invoke the exclusions at issue would work directly against [Roberts's] efforts
    to avoid liability in the underlying action, and would therefore constitute bad faith."
    The court granted Grange's summary judgment motion in July 2011:
    [The court] DECLARES that the claims being made against defendants [Jane]
    and "John Doe" Roberts in the underlying action of Brandis, et. al. v. Elizabeth
    Roberts, et. al., Snohomish County Cause No. 08-4-00999-3 do not trigger
    coverage under Grange's Policy No. FP01010054 and, thus, that Grange has no
    duty to indemnify, or to continue providing a defense to Roberts for the claims
    being made in the underlying [case]. Consequently, Grange may cease
    providing a defense to Roberts.
    The court's order did not specifically address Roberts's counterclaim. The parties agree
    that by considering and ruling on the summary judgment motion, the trial court implicitly
    denied Roberts's cross motion to stay.
    Shortly after the court determined Grange had no duty to defend, Roberts
    tendered defense to a second insurer, Unigard Insurance Company. Unigard defended
    under a reservation of rights for a period of time, but is no longer providing coverage.
    More than a year after the trial court granted Grange's summary judgment
    motion, Roberts asserted that the July 2011 order was not a final order because the bad
    faith counterclaim was never formally dismissed. Grange filed a motion for clarification
    of the court's summary judgment order. Grange argued that the court effectively
    dismissed Roberts's counterclaim when it denied the motion to stay and it was only a
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    69356-5-1/7
    "ministerial error that the [summary judgment] order did not so state." Report of
    Proceedings (RP) (Sept. 21, 2012) at 5. Grange moved the court to amend its prior
    summary judgment order to indicate it was a final order dismissing Roberts's
    counterclaim. In September 2012, the court denied Grange's motion for clarification
    and formally dismissed Roberts's counterclaim "w/prejudice [and] this is the final order
    of the court."
    ANALYSIS4
    Standard of Review
    We review a summary judgment order de novo, performing the same inquiry as
    the trial court and considering facts and reasonable inferences in the light most
    favorable to the nonmoving party. Jones v. Allstate Ins. Co., 
    146 Wash. 2d 291
    , 300, 45
    4 Grange contends that collateral estoppel bars this appeal because Unigard
    subsequently obtained the same order as did Grange and Roberts failed to appeal that
    order. The details of the Unigard claim are not in the record on appeal. The parties
    conveyed only limited information to the trial court regarding the Unigard litigation. See
    Clerk's Papers (CP) at 368-69 (Roberts's declaration stating that Unigard defended
    under a reservation of rights and brought a summary judgment motion against them in
    June 2012); CP at 376 (in its motion for clarification, Grange informed the trial court that
    Roberts, in response to Unigard's motion for summary judgment, asserted that the
    Grange litigation was not complete because Roberts's counterclaim against Grange had
    not been dismissed); RP (Sept. 21, 2012) at 3 (during oral argument on motion for
    clarification, trial court was advised that Unigard was no longer providing coverage).
    Collateral estoppel, also known as issue preclusion, bars relitigation of issues of
    ultimate fact that have been determined by a final judgment in actions involving the
    same parties. State v. Williams, 
    132 Wash. 2d 248
    , 253-54, 
    937 P.2d 1052
    (1997).
    Collateral estoppel must not be applied to work an injustice. "The question is always
    whether the party to be estopped had a full and fair opportunity to litigate the issue."
    State Farm Mut. Auto. Ins. Co. v. Avery, 
    114 Wash. App. 299
    , 304, 
    57 P.3d 300
    (2002).
    On this limited record, we cannot determine that Roberts had a full and fair opportunity
    to litigate the coverage issue in the Unigard case.
    69356-5-1/8
    P.3d 1068 (2002). Summary judgment is proper if no genuine issue of material fact
    remains and the moving party is entitled to judgment as a matter of law. CR 56(c).
    Similarly, the construction of an insurance contract is a question of law. State
    Farm Gen. Ins. Co. v. Emerson, 
    102 Wash. 2d 477
    , 480, 
    687 P.2d 1139
    (1984); Bordeaux,
    Inc. v. Am. Safety Ins. Co., 
    145 Wash. App. 687
    , 694, 
    186 P.3d 1188
    (2008). Courts
    construe insurance policies as contracts. Austl. Unlimited, Inc. v. Hartford Cas. Ins. Co.,
    
    147 Wash. App. 758
    , 765, 
    198 P.3d 514
    (2008). We consider the policy as a whole and
    give it a "'fair, reasonable, and sensible construction as would be given to the contract
    by the average person purchasing insurance.'" Weyerhaeuser Co. v. Commercial
    Union Ins. Co., 
    142 Wash. 2d 654
    , 666, 
    15 P.3d 115
    (2000) (quoting Am. Nat'l Fire Ins. Co.
    v. B&L Trucking & Constr. Co., 
    134 Wash. 2d 413
    , 427-28, 
    951 P.2d 250
    (1998)). "[I]f the
    policy language is clear and unambiguous, the court must enforce it as written and may
    not modify it or create ambiguity where none exists." Austl. 
    Unlimited, 147 Wash. App. at 765-66
    . A policy is ambiguous only if its provisions are susceptible to two different
    interpretations, both of which are reasonable. Allstate Ins. Co. v. Peaslev, 
    131 Wash. 2d 420
    , 424, 
    932 P.2d 1244
    (1997). We resolve ambiguity in favor of the insured. Moeller
    v. Farmer's Ins. Co. of Wash., 
    173 Wash. 2d 264
    , 272, 
    267 P.3d 998
    (2011). When
    interpreting insurance policies, we are bound by the definitions provided in the policy.
    Austl. 
    Unlimited, 147 Wash. App. at 766
    .
    Duty to Defend
    In Washington, "'[t]he duty to defend is different from and broader than the duty
    to indemnify.'" Edmonson v. Popchoi, 
    172 Wash. 2d 272
    , 282, 
    256 P.3d 1223
    (2011)
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    69356-5-1/9
    (quoting Am. Best Food, Inc. v. Alea London, Ltd., 
    168 Wash. 2d 398
    , 404, 
    229 P.3d 693
    (2010)). In Woo v. Fireman's Fund Insurance Co., 
    161 Wash. 2d 43
    , 
    164 P.3d 454
    (2007),
    our Supreme Court summarized the law governing an insurer's duty to defend:
    The duty to defend "arises at the time an action is first brought, and is based on
    the potential for liability." Truck Ins. Exch. v. VanPort Homes, Inc., 147Wn.2d
    751, 760, 
    58 P.3d 276
    (2002) (emphasis added). An insurer has a duty to
    defend 'when a complaint against the insured, construed liberally, alleges facts
    which could, if proven, impose liability upon the insured within the policy's
    coverage.'" Id (quoting Unigard Ins. Co. v. Leven, 
    97 Wash. App. 417
    , 425, 
    983 P.2d 1155
    (1999)). An insurer is not relieved of its duty to defend unless the
    claim alleged in the complaint is "clearly not covered by the policy." ]d. (citing
    Kirk v.Mt. Airy Ins. Co., 
    134 Wash. 2d 558
    , 561, 
    951 P.2d 1124
    (1998)). Moreover,
    if a complaint is ambiguous, a court will construe it liberally in favor of "triggering
    the insurer's duty to defend." 
    Id. (citing R.A.
    Hanson Co. v. Aetna Ins. Co., 
    26 Wash. App. 290
    , 295, 
    612 P.2d 456
    (1980)). In contrast, the duty to indemnify
    "hinges on the insured's actual liability to the claimant and actual coverage under
    the policy." Havden fv. Mut. of Enumclaw Ins. Co.], 141 Wn.2d [55,] 64[, 
    1 P.3d 1167
    (2000)] (emphasis added). In sum, the duty to defend is triggered ifthe
    insurance policy conceivably covers the allegations in the complaint, whereas the
    duty to indemnify exists only if the policy actually covers the insured's liability.
    "There are two exceptions to the rule that the duty to defend must be
    determined only from the complaint, and both the exceptions favor the insured."
    Truck 
    Ins., 147 Wash. 2d at 761
    . First, if it is not clear from the face of the
    complaint that the policy provides coverage, but coverage could exist, the insurer
    must investigate and give the insured the benefit of the doubt that the insurer has
    a duty to defend. 
    Id. Notice pleading
    rules, which require only a short and plain
    statement of the claim showing that the pleader is entitled to relief, impose a
    significant burden on the insurer to determine ifthere are any facts in the
    pleadings that could conceivably give rise to a duty to defend. Hanson, 26 Wn.
    App. at 294. Second, ifthe allegations in the complaint "'"conflict with facts
    known to or readily ascertainable by the insurer,"'" or if "'"the allegations ... are
    ambiguous or inadequate,"'" facts outside the complaint may be considered.
    Truck 
    Ins., 147 Wash. 2d at 761
    (quoting Atl. Mut. Ins. Co. v. Roffe, Inc., 73 Wn.
    App. 858, 862, 
    872 P.2d 536
    (1994) (quoting E-Z Loader Boat Trailers, Inc. v.
    Travelers Indem. Co., 
    106 Wash. 2d 901
    , 908, 
    726 P.2d 439
    (1986))). The insurer
    may not rely on facts extrinsic to the complaint to deny the duty to defend—it
    may do so only to trigger the duty. jd.
    .... Although the insurer must bear the expense of defending the
    insured, by doing so under a reservation of rights and seeking a declaratory
    69356-5-1/10
    judgment, the insurer avoids breaching its duty to defend and incurring the
    potentially greater expense of defending itself from a claim of breach. k±
    
    Woo, 161 Wash. 2d at 52-54
    (footnote omitted). In sum, "'if there is any reasonable
    interpretation of the facts or the law that could result in coverage, the insurer must
    defend.'" 
    Edmonson, 172 Wash. 2d at 282
    (quoting 
    Alea, 168 Wash. 2d at 405
    ). Once an
    event triggers the duty to defend, insurers may not desert policyholders while awaiting
    an indemnity determination. 
    Alea, 168 Wash. 2d at 405
    . The obligation encompasses any
    claim that might be covered under any permissible construction of the policy. Baugh
    Constr. Co. v. Mission Ins. Co., 
    836 F.2d 1164
    , 1168 (9th Cir. 1988) (applying
    Washington law); Travelers Ins. v. N. Seattle Christian & Missionary Alliance, 32 Wn.
    App. 836, 839-40, 
    650 P.2d 250
    (1982).
    Policy Coverage
    Roberts argues, "The Brandis complaint triggers [Grange's] duty to defend
    because it alleges defamation, outrage, tortious interference with expected inheritance
    and tortious interference with a parent/child relationship, all of which claims are
    potentially covered by the policy." Appellant's Br. at 16 (formatting omitted). Under the
    principles in Woo and the authority it cites, Grange's duty to defend triggered ifthe
    Brandis complaint, construed liberally, alleged facts that could, if proven, impose liability
    upon Roberts within the policy's coverage. 
    Woo, 161 Wash. 2d at 52-53
    . Relief is
    unavailable to Grange unless the claim alleged in the complaint is clearly not covered
    by the policy. 
    Woo, 161 Wash. 2d at 53
    . The parties do not dispute that the policy
    expressly excludes coverage for intentional acts.
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    69356-5-1/11
    Outrage
    Roberts contends that the outrage allegation falls within Grange's policy
    coverage for bodily injury and property damage. This question depends on whether
    Brandis's alleged injuries constitute an "occurrence" under the terms of the policy.
    Under the policy, an "occurrence" means an accident, including exposure to conditions
    which results in (a) bodily injury or (b) property damage.
    Brandis alleged bodily injury in the form of outrage. To establish a claim for the
    tort of outrage—also known as intentional infliction of emotional distress—the plaintiff
    must show that (1) he or she suffered severe emotional distress; (2) the emotional
    distress was inflicted intentionally or recklessly, but not negligently;5 (3) the conduct
    complained of was outrageous and extreme; and (4) he or she personally was the
    subject of the outrageous conduct. Janaszak v. State, 
    173 Wash. App. 703
    , 736, 
    297 P.3d 723
    (2013). The defendant's conduct must be "'so outrageous in character, and
    so extreme in degree, as to go beyond all possible bounds of decency, and to be
    regarded as atrocious, and utterly intolerable in a civilized community.'" Reid v. Pierce
    5 Conduct is reckless when a person "knows of and disregards a substantial risk
    that a wrongful act may occur and his or her disregard of such substantial risk is a gross
    deviation from conduct that a reasonable man would exercise in the same situation."
    RCW9A.08.010(1)(c).
    Negligent infliction of emotional distress is a limited, judicially created cause of
    action that allows a family member to recover for "foreseeable" intangible injuries
    caused by viewing a physically injured loved one shortly after a traumatic accident.
    Colbert v. Moomba Sports, Inc., 
    163 Wash. 2d 43
    , 49, 
    176 P.3d 497
    (2008). No party
    argues that Brandis alleged negligent infliction of emotional distress in the underlying
    complaint.
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    69356-5-1/12
    County, 
    136 Wash. 2d 195
    , 202, 
    961 P.2d 333
    (1998) (emphasis omitted) (quoting
    Grimsby v.Samson, 
    85 Wash. 2d 52
    , 59, 
    530 P.2d 291
    (1975)).
    Relying on Woo, Roberts argues that even if her conduct was intentional, it is
    conceivable that her conduct resulted in unintended injuries to Brandis. In Woo, the
    insured dentist inserted boar tusks into his patient's mouth while she was under
    anesthesia and took humiliating photographs of the prank. The dentist's staff gave the
    photographs to the patient. 
    Woo, 161 Wash. 2d at 63-64
    . The patient sued the dentist,
    alleging bodily injury resulting from both negligent and intentional conduct. 
    Woo, 161 Wash. 2d at 63
    . The dentist's insurer argued that his general liability policy excluded
    coverage for the boar tusk prank because that conduct was clearly "intentional." 
    Woo, 161 Wash. 2d at 63
    . The relevant policy language provided defense coverage for bodily
    injury caused by an "occurrence," which was defined as "[a]n accident, including
    continuous or repeated exposure to substantially the same general harmful conditions."
    
    Woo, 161 Wash. 2d at 63
    (alteration in original). The policy also defined "accident" as a
    "'fortuitous circumstance, event or happening that takes place and is neither expected
    nor intended from the standpoint of the insured.'" 
    Woo, 161 Wash. 2d at 63
    .
    Our Supreme Court construed the unique policy language at issue to hold that
    the plaintiff's complaint alleged claims that were conceivably covered by the dentist's
    policy. 
    Woo, 161 Wash. 2d at 64-65
    . The court's analysis depended heavily on the
    policy's definition of "accident:"
    Woo's policy covers bodily injury that is caused by an "accident," which is
    defined as a "fortuitous circumstance, event or happening that takes place and is
    neither expected nor intended from the standpoint of the insured." NSW at
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    69356-5-1/13
    000043 (emphasis added). The Court of Appeals limited its analysis of the bodily
    injury coverage to whether Alberts' complaint alleged exclusively intentional
    conduct. However, based on the language of Woo's policy, he had to have
    "expected or intended" the specific "event or happening" alleged in the complaint.
    Thus, he would have to have intended not only the "event or happening" of
    photographing her with the boar tusk flippers in her mouth but also the "event or
    happening" that Alberts would sustain the specific injuries she alleged in her
    complaint. Although Woo's conduct was likely intentional, it is conceivable that
    Woo did not intend that conduct to result in Alberts' injuries.
    Moreover, Woo's policy covers "continuous or repeated exposure to
    substantially the same general harmful conditions." NSW at 000045. Woo's
    "taunts" and the practical joke could have been part of Woo's "continuous or
    repeated" efforts to cultivate a "friendly working environment" in the office. NSW
    at 000045; Br. of Resp'ts at 4-5.
    
    Woo, 161 Wash. 2d at 64
    (emphasis added in part).
    In Woo, the insurance policy's plain language required that Woo intend not only
    the event or happening that caused the injury, but also the injuries that resulted. Here,
    the definition of "occurrence" includes "accident." In contrast to the policy in Woo, the
    term "accident" is not defined in Grange's policy. We thus look to the common law
    definition. Safeco Ins. Co. of Am. v. Butler, 
    118 Wash. 2d 383
    , 401, 
    823 P.2d 499
    (1992).
    For purposes of liability insurance,
    "an accident is never present when a deliberate act is performed unless some
    additional unexpected, independent and unforeseen happening occurs which
    produces or brings about the result of injury or death. The means as well as the
    result must be unforeseen, involuntary, unexpected and unusual."
    Butler, 118Wn.2dat401 (Quoting Detweiler v. J.C. Pennev Cas. Ins. Co., 110Wn.2d
    99, 104, 
    751 P.2d 282
    (1988)). An act is deliberate when it is "done with awareness of
    the implications or consequences of the act." Nationwide Ins. Co. v. Havles, Inc., 
    136 Wash. App. 531
    , 538, 
    150 P.3d 589
    (2007).
    -13-
    69356-5-1/14
    Where an insured acts intentionally but claims that the result was unintended, the
    incident is not an accident if the insured knew or should have known facts from which a
    prudent person would have concluded that the harm was reasonably foreseeable. State
    Farm Fire & Cas. Co. v. Parrella. 
    134 Wash. App. 536
    , 540, 
    141 P.3d 643
    (2006). Stated
    another way, "[w]e define an outcome as accidental only if both the means and the
    result were 'unforeseen, involuntary, unexpected and unusual.'" Allstate Ins. Co. v.
    Bauer, 
    96 Wash. App. 11
    , 16, 
    977 P.2d 617
    (1999) (guoting Grange Ins. Co. v. Brosseau.
    
    113 Wash. 2d 91
    , 96, 
    776 P.2d 123
    (1989)). "[PJursuant to the common sense definition,
    'accident' is not a subjective term. Thus, the perspective of the insured as opposed to
    the tortfeasor is not a relevant inquiry. Either an incident is an accident or it is not."
    Roller v. Stonewall Ins. Co., 
    115 Wash. 2d 679
    , 685, 
    801 P.2d 207
    (1990), overruled on
    other grounds by Butzberger v. Foster, 
    151 Wash. 2d 396
    , 
    89 P.3d 689
    (2004).
    Under the common law definition of "accident," a reasonably foreseeable harm
    resulting from deliberate conduct is not an "accident" and, thus, not an "occurrence"
    under the Grange policy language at issue. While Brandis could prove outrage by
    showing "reckless" conduct, the complaint's factual allegations, broadly construed,
    allege intentional conduct by Roberts. Even accepting Roberts's argument that she
    could have acted recklessly without intending the result, the complaint clearly alleged
    deliberate actions by Roberts. As defined above, to be reckless is to know of and
    disregard a substantial risk of harm. Roberts's actions could foreseeably result in the
    plaintiffs' severe mental distress. There is no coverage for Roberts's alleged conduct
    under the Grange policy's clear and explicit language because the conduct does not
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    69356-5-1/15
    constitute an "occurrence" within the meaning of the policy. The trial court properly
    determined that the Grange policy triggered no duty to defend the outrage claim.
    An alternative ground also exists to affirm the trial court on this issue. We note
    that Washington courts consistently interpret "bodily injury" provisions in insurance
    policies to include claims for physical injury but exclude claims for purely nonphysical or
    emotional harm unrelated to a physical injury. Although neither party briefed this issue,
    "an appellate court may sustain a trial court on any correct ground, even though that
    ground was not considered by the trial court." Nast v. Michels, 
    107 Wash. 2d 300
    , 308,
    
    730 P.2d 54
    (1986). Accordingly, this case can be decided as a matter of law based on
    whether the term "damages because of bodily injury" in Roberts's policy includes
    damages for emotional distress unrelated to physical injury. See Daley v. Allstate Ins.
    Co., 
    135 Wash. 2d 777
    , 
    958 P.2d 990
    (1998).
    Cases in Washington and other jurisdictions recognize that damages for bodily
    injury include damages for emotional distress if that distress arises as a result of a
    physical injury. See Thompson v. Grange Ins. Ass'n, 
    34 Wash. App. 151
    , 161, 
    660 P.2d 307
    (1983) (damages for loss of consortium allowed where a spouse suffers bodily
    injury and can no longer perform spousal functions); Michael Sean Quinn & L. Kimberly
    Steele, Insurance Coverage Opinions, 36 S. Tex. L. Rev. 479, 527 (1995) (mental
    anguish as a consequence of bodily injury is covered).
    Here, the record contains no evidence or allegation of physical injury. Instead,
    Brandis alleged purely emotional injuries due to Roberts's statements and actions.
    Grange has a duty to defend Roberts against claims asserting "damages because of
    -15-
    69356-5-1/16
    bodily injury." As noted above, Grange's policy defines "bodily injury" as "bodily injury,
    sickness or disease sustained by a person, and includes death resulting from any of
    these at any time." In Daley, our Supreme Court construed similar policy language in
    an underinsured motorist (UIM) policy defining "bodily injury" as "bodily injury, sickness,
    disease or death." 
    Daley, 135 Wash. 2d at 784
    . The court noted, "The clear majority of
    states, including Washington, have held that the term 'bodily injury' does not include
    damages for purely emotional injuries." 
    Daley, 135 Wash. 2d at 784
    -85 (footnote omitted).
    The court discussed its previous cases interpreting "bodily injury" in the insurance
    context:
    Washington follows the majority of jurisdictions which find that the term
    "bodily injury" does not encompass recovery for purely emotional injuries. In E-Z
    Loader [Boat Trailers, Inc. v. Travelers Indemnity Co.. 
    106 Wash. 2d 901
    , 
    726 P.2d 439
    (1986)], this court considered whether an insured could recover for sex and
    age discrimination pursuant to a claim for wrongful discharge under her
    employer's comprehensive general liability policy which allowed recovery for
    "bodily injury." E-Z Loader, 106 Wash.2d at 903-06. The term "bodily injury" was
    defined in the general liability policy, similar to the present case, as "bodily injury,
    sickness or disease . .. ." 
    Id. at 904.
    The court concluded that the employee
    coverage contemplated actual bodily injury, sickness or disease resulting in
    physical impairment, as contrasted to mental impairment, ]d at 908. The court
    reasoned that the terms "sickness" and "disease" were modified by the word
    "bodily" and therefore, "[m]ental anguish and illness, and emotional distress are
    not covered by the express terms of the . . . policy." 
    Id. The court
    declined to
    stretch the policy to the point to where it would cover such problems.
    
    Daley. 135 Wash. 2d at 786
    .6
    The court also cited with approval our decision in Northwest Farm Bureau
    Insurance Co. v. Roberts. 
    52 Wash. App. 888
    , 
    765 P.2d 328
    (1988):
    6The Daley court concluded the term "bodily" modifies the other terms in the
    definition of bodily injury. 
    Daley, 135 Wash. 2d at 787
    .
    -16-
    69356-5-1/17
    Division One of the Court of Appeals has followed E-Z Loader finding that,
    similar to the argument made in the present case, an insured's homeowners
    policy which allowed damages for "bodily injury" did not encompass an insured's
    claim for negligent infliction of emotional distress. Northwest Farm Bureau fins.
    Co. v. Roberts], 52 Wn. App. [888.1 891T.785 P.2d 328 (1988)]. Like the policy at
    issue here, the homeowners policy in Northwest Farm Bureau defined "bodily
    injury" as "physical harm, sickness or disease . ..." Id Thus, courts in
    Washington and elsewhere have found that coverage for "bodily injury" does not
    include claims for purely emotional distress and we find that the present case
    does not warrant a different result.
    
    Daley, 135 Wash. 2d at 787
    .
    Here, Roberts's policy defines "bodily injury" in terms substantially similar to the
    definition of bodily injury discussed in Daley and the cases Daley cites. Those
    authorities construe such policy language to exclude emotional harm from coverage.
    Because the outrage claim alleges emotional harm, the Grange policy triggers no duty
    to defend under the bodily injury provisions.
    Tortious Interference Claims
    Roberts contends the complaint alleged "two untested theories of tort recovery:
    (1) Tortious interference with expected inheritance and (2) tortious interference with the
    relationship between an adult child and parent." Appellant's Br. at 25. Roberts argues,
    "It is unknown whether or not the innovative tortious interference torts claimed by
    Brandis will, if recognized in Washington, require proof of intention to cause the
    consequential harm, or just proof of the intention to undertake the harmful act, or simply
    proof of reckless disregard or even merely negligence." Appellant's Br. at 26-27. Citing
    the rule that any uncertainty favors defense of the insured, Roberts contends that
    -17-
    69356-5-1/18
    "where the tort claimed is new to Washington, and could include elements that would be
    covered by the Policy, the Insurer must provide coverage." Appellant's Br. at 27.
    Grange responds that although no Washington case has yet recognized the tort
    of interference with expected inheritance, the tort is a logical extension of Washington's
    already-recognized cause of action for tortious interference with an economic
    relationship. That tort requires a showing of intentional conduct. Grange cites as
    authority the jurisdictions that have adopted the tort of interference with expected
    inheritance. Those cases hold this tort is equivalent to a claim for tortious interference
    with an economic relationship. Grange claims the same logic applies to a minor child's
    claim of tortious interference with a parent-child relationship, a tort requiring intentional
    conduct. According to Grange, requiring a claimant to establish intentional conduct in
    the context of an adult child's interference claim is a logical extension of Washington's
    rule applicable to a minor child's claim.
    Roberts "concede[s] that the overwhelming majority, and perhaps all, jurisdictions
    which have considered the two tortious interference claims (inheritance, adult
    child/parental relationship) require an intentional act." Appellant's Reply Br. at 8-9.
    Nevertheless, Roberts claims, "Unless and until a published Washington case sets forth
    the elements of the untested interference claims, the elements of those claims remain
    uncertain" and "uncertainty with respect to coverage must be resolved in favor of the
    insureds." Appellant's Reply Br. at 9.
    -18-
    69356-5-1/19
    Interference with Expected Inheritance
    No Washington case has adopted the tort of interference with expected
    inheritance, although other jurisdictions have recognized this tort or extended the tort of
    interference with a business expectancy to include inheritance expectancy. Washington
    recognizes the tort of interference with a business or economic expectancy, which
    consists of five elements: (1) existence of a valid contractual relationship or business
    expectancy, (2) defendants had knowledge of that relationship, (3) intentional
    interference inducing or causing a breach or termination of the relationship or
    expectancy, (4) defendants interfered for an improper purpose or used improper means,
    and (5) resultant damage. Leingang v. Pierce County Med. Bureau, Inc., 131 Wn.2d
    133,157, 
    930 P.2d 288
    (1997); See also 6A Washington Pattern Jury Instruction:
    Civil 352.02, at 477 (6th ed. 2012). Particularly important here, the tort requires
    intentional interference.
    Multiple jurisdictions have adopted tortious interference with an expected
    inheritance and have uniformly held that the tort is equivalent to tortious interference
    with an economic relationship. See Lindberg v. U.S., 
    164 F.3d 1312
    , 1319 (10th Cir.
    1999) ("The elements of the tort [of intentional interference with inheritance] are quite
    uniform across jurisdictions that have recognized it."); Allen v. Hall, 
    328 Or. 276
    , 282,
    
    974 P.2d 199
    (1999) ("Ultimately, an expectancy of inheritance is an interest that fits by
    logical extension within the concept underlying the tort of intentional interference with
    prospective economic advantage and, absent some legitimate reason for excluding it,
    may be deemed to be covered by that theory of recovery."); Sonja A. Soehnel, Liability
    -19-
    69356-5-1/20
    in Damages for Interference with Expected Inheritance or Gift. 
    22 A.L.R. 4th 1229
    , § 3
    (1983 & Supp. 2013) (summarizing cases).
    Further, the Restatement (Second) of Torts describes "Intentional Interference
    with Inheritance or Gift" and lists cases in jurisdictions that recognize this tort. See
    Restatement (Second) of Torts § 774B (1979). The Restatement and those
    jurisdictions recognizing the tort agree that this is only an intentional tort and that it
    "does not purport to cover liability for negligence ...." Restatement (Second) of
    Torts § 774B cmt. a; 
    Allen, 328 Or. at 282-85
    ; Harmon v. Harmon, 
    404 A.2d 1020
    ,
    1024-25 (Me. 1979); Peffer v. Bennett, 
    523 F.2d 1323
    , 1325 (10th Cir. 1975); Allen v.
    Levbourne, 
    190 So. 2d 825
    , 828-29 (Fla. App. 1966). No jurisdiction has adopted a tort
    of negligent interference with an inheritance. See Cardenas v. Schober, 
    783 A.2d 317
    ,
    324n.2(Pa. Super. 2001).
    Roberts agrees that Grange's policy excludes defense coverage for intentional
    torts but contends that because Washington has not yet recognized tortious interference
    with expected inheritance, we cannot be sure what its elements would be. Roberts
    claims that given this "uncertainty," Grange cannot rely on out-of-state authority to
    refuse a defense. Appellant's Br. at 27.
    Our Supreme Court has rejected the argument that an insurer may refuse to
    defend based on its own interpretation of Washington case law. In Woo, the insurer
    relied on a formal written legal opinion by attorney Stephen G. Skinner, who advised
    that the insurer had no duty to defend based on two Washington Court of Appeals
    cases. 
    Woo, 161 Wash. 2d at 60
    . Skinner's opinion acknowledged, however, that neither
    -20-
    69356-5-1/21
    case was entirely on point and that a reviewing court might conclude they apply only in
    other contexts. 
    Woo, 161 Wash. 2d at 60
    . Our Supreme Court disapproved of the
    insurer's reliance on this "equivocal" legal advice:
    [The insurer's] reliance on Skinner's equivocal advice regarding the
    application of [the Court of Appeals cases] to this case flatly contradicts one of
    the most basic tenets of the duty to defend. The duty to defend arises based on
    the insured's potential for liability and whether allegations in the complaint could
    conceivably impose liability on the insured. Truck 
    Ins., 147 Wash. 2d at 760
    . An
    insurer is relieved of its duty to defend only if the claim alleged in the complaint is
    "clearly not covered by the policy." Id Moreover, an ambiguous complaint must
    be construed liberally in favor of triggering the duty to defend.
    [The insurer] is essentially arguing that an insurer may rely on its own
    interpretation of case law to determine that its policy does not cover the
    allegations in the complaint and, as a result, it has no duty to defend the insured.
    However, the duty to defend requires an insurer to give the insured the benefit of
    the doubt when determining whether the insurance policy covers the allegations
    in the complaint. Here, [the insurer] did the opposite—it relied on an equivocal
    interpretation of case law to give itself the benefit of the doubt rather than its
    insured.
    Woo. 161 Wn.2dat60.
    In Alea, our Supreme Court considered out-of-state authority when determining
    whether an insurer had a duty to defend. There, the insurance policy excluded "assault
    and battery" from the insurer's duty to defend. 
    Alea, 168 Wash. 2d at 406
    . The issue was
    whether postassault negligence by the insured's employees gave rise to a duty to
    defend. 
    Alea, 168 Wash. 2d at 407
    . Because Washington courts had not yet considered
    this factual scenario, the court turned to out-of-state authority. 
    Alea, 168 Wash. 2d at 407
    -
    08. The court recognized that "[m]any states have found a preassault/postassault
    distinction in analyzing 'assault and battery' exclusions." 
    Alea, 168 Wash. 2d at 407
    . After
    analyzing the out-of-state authority, the court recognized a "pattern of holding an insurer
    -21-
    69356-5-1/22
    to a duty to defend in the case of postassault negligence . . . ." 
    Alea, 168 Wash. 2d at 408
    .
    As to its reliance on out-of-state cases, the court reasoned:
    [The insurer] contends that persuasive out-of-state precedent should not
    trump binding in-state law. We agree. However, as the Court of Appeals noted,
    Washington courts have yet to consider the factual scenario before us today.
    Evaluation of out-of-state cases was appropriate in deciding which rule to apply.
    The lack of any Washington case directly on point and a recognized distinction
    between preassault and postassault negligence in other states presented a legal
    uncertainty with regard to [the insurer's] duty. Because any uncertainty works in
    favor of providing a defense to an insured, [the insurer's] duty to defend arose
    when [the underlying plaintiff] brought suit against [the insured].
    Alea. 168Wn.2dat408.
    The court also analyzed several cases cited by the insurer and "disagree[d] that
    any causal connection whatsoever between an assault or battery and subsequent
    negligence would suffice to render the resultant injuries 'clearly not covered.'" 
    Alea, 168 Wash. 2d at 408
    -09. The court concluded:
    [The insurer's] interpretation of Washington lawfails to persuade us that
    its interpretation of the contract is correct. We find persuasive precedent from
    other states that have found claims that the insured acted negligently after an
    excluded event are covered. Further, a balanced analysis of the case law should
    have revealed at least a legal ambiguity as to the application of an "assault and
    battery" clause with regard to postassault negligence at the time [the insured]
    sought the protection of its insurer, and ambiguities in insurance policies are
    resolved in favor of the insured. Because such ambiguity is to be resolved in
    favor of the insured, we hold that [the insurer's] policy afforded coverage for
    postassault negligence to the extent it caused or enhanced [the underlying
    plaintiff's] injuries.
    
    Alea, 168 Wash. 2d at 410-11
    (citations omitted).
    Under Alea, when Washington authority is silent regarding a particular claim or
    cause of action, courts may consider persuasive authority when determining an
    insurer's duty to defend. Alea did not end its duty to defend analysis when faced with a
    -22-
    69356-5-1/23
    novel tort claim. The court analyzed persuasive authority, discerned a trend, and
    imposed a duty to defend based on the existence of that trend and the lack of any
    Washington guidance. Alea held that the persuasive authority conflicted with the
    insurer's position, creating a legal uncertainty that triggered the duty. The court so held
    because the persuasive authority on which the insured relied showed that coverage
    could be triggered ifWashington followed the trend established by the other
    jurisdictions. We are unpersuaded by Roberts's argument that the duty to defend
    triggers whenever a claimant alleges a novel tort theory.
    Unlike in Alea, here, the persuasive authority supports the insurer's denial of the
    duty to defend. Roberts cites no authority to the contrary and concedes that "the
    overwhelming majority, and perhaps all, jurisdictions" recognizing this tort require an
    intentional act. Appellant's Reply Br. at 8. No legal uncertainty or ambiguity exists that
    requires construction in favor of the insured. To prevail on the interference claim,
    Brandis must prove intentional, not accidental, conduct. Further, Brandis made no
    allegation that Jane accidentally committed the tort. Brandis alleged that harm resulted
    from Jane's acts of "fraud, undue influence, and tortious interference." Read liberally in
    the context of the entire complaint, these allegations involve intentional or deliberate
    conduct. Because the Grange policy excludes intentional conduct, the trial court
    properly concluded that no duty to defend Roberts extends to Grange.
    Tortious Interference with Parent-Child Relationship
    Alea also controls the resolution of this claim. While no Washington Supreme
    Court case precisely recognizes a cause of action for malicious interference with family
    -23-
    69356-5-1/24
    relations,7 we have dealt with a minor child's claim in Waller v. State, 
    64 Wash. App. 318
    ,
    338, 
    824 P.2d 1225
    (1992). There, we identified a "trend in the law" that began with our
    decision in Strode v. Gleason, 
    9 Wash. App. 13
    , 
    510 P.2d 250
    (1973). The elements of a
    claim for tortious interference with a parent-child relationship are (1) the existence of a
    family relationship, (2) a wrongful interference with the relationship by a third person,
    (3) an intention on the part of the third person that such wrongful interference results in
    a loss of affection or family association, (4) a causal connection between the third
    parties' conduct and the loss of affection, and (5) that such conduct resulted in
    damages. 
    Waller, 64 Wash. App. at 338
    (citing 
    Strode. 9 Wash. App. at 14-15
    . The intent
    element cannot be met by merely showing reckless conduct. Instead, as we explained
    in Waller, intent in the context of an alienation of affections claim requires the plaintiff to
    prove "malice—that is, an intent that [the plaintiff] lose the affection of his or her family.
    
    Waller. 64 Wash. App. at 339
    .
    Roberts claims that Washington has not yet recognized a cause of action for
    tortious interference with a parent-child relationship in the context of an adult child and
    argues without citation to authority that such "[u]ntested torts should trigger a duty to
    defend." Appellant's Reply Br. at 8 (boldface omitted). In addition to our discussion
    above, we note that Roberts provides no argument or citation to authority explaining
    why Washington would apply a different standard when the tort is committed against an
    adult child. To the contrary, our courts have refused to distinguish between adult and
    7 In Tvner v. State Department of Social and Health Services. 
    141 Wash. 2d 68
    , 
    1 P.3d 1148
    (2000), our Supreme Court permitted a parent to sue the state for damage to
    the parent-child relationship.
    -24-
    69356-5-1/25
    minor children when analyzing other torts. See Ueland v. Reynolds Metals Co., 
    103 Wash. 2d 131
    , 132, 139-40, 
    691 P.2d 190
    (1984) (holding that children have a separate
    cause of action for loss of parental consortium when a parent is injured through the
    negligence of another and refusing to limit recovery for loss of parental consortium to
    minor children dependent on the parent); Kramer v. Portland-Seattle Auto Freight, Inc.,
    
    43 Wash. 2d 386
    , 397, 
    261 P.2d 692
    (1953) (allowing a child in wrongful death action to
    recover for loss of parental consortium beyond the period of minority).
    The tort of interference with a parent-child relationship cannot be committed
    accidentally or negligently. Further, as discussed above, Brandis did not allege
    accidental conduct. Brandis claimed that Jane "actively interfered" and "intentionally
    interfere^]" with their relationships. These allegations encompass deliberate,
    intentional action.8 The trial court properly concluded that no duty to defend Roberts
    against such allegations extended to Grange.
    8As persuasive authority, see Drake v. Mutual of Enumclaw Insurance Co., 
    167 Or. App. 475
    , 
    1 P.3d 1065
    (2000), which addressed facts remarkably similar to those in
    the present case. In Drake, the insureds (husband and wife) were sued by the wife's
    sister, who alleged that the insureds exerted undue influence over the wife's mother
    such that the mother disinherited the sister. 
    Drake, 167 Or. App. at 477
    . The insurer,
    Mutual of Enumclaw, rejected the insured's tender of defense. 
    Drake, 167 Or. App. at 477
    . The insureds sued for a judgment, declaring that Mutual had a duty to defend
    them, and Mutual moved for summary judgment, arguing that the insureds' claims
    "alleged only intentional conduct and, therefore, did not allege an 'occurrence' under the
    policies." 
    Drake, 167 Or. App. at 477
    . The trial and appellate courts agreed with
    Mutual. In affirming, the Oregon Court of Appeals invoked the rule of inferred intent:
    Thus, even if it were theoretically possible to commit the civil wrongs of undue
    influence, breach of fiduciary duty, and interference with economic relations
    without intending to injure another person, allegations concerning the manner in
    which those wrongs were committed by plaintiffs may require the inference that
    harm was intended. . . .
    -25-
    69356-5-1/26
    Defamation
    Roberts argues that Brandis's defamation allegation9 falls within Grange's policy
    coverage for personal and advertising injury. Grange contends that the "knowing
    violation of rights of another" and "material published with knowledge of falsity" policy
    exclusions apply. Resp't's Br. at 17 (capitalization omitted).
    Defamation is concerned with compensating the injured party for damage to
    reputation. Eastwood v. Cascade Broad. Co., 
    106 Wash. 2d 466
    , 471, 
    722 P.2d 1295
    (1986). A defamation plaintiff must show four essential elements: (1) falsity, (2) an
    unprivileged communication, (3) fault, and (4) damages. Demopolis v. Peoples Nat-
    Bank of Wash., 
    59 Wash. App. 105
    , 108, 
    796 P.2d 426
    (1990). "The burden of proof on
    the element of fault depends on the nature of the defamed party." Demopolis, 59 Wn.
    App. at 108 n.1. When the defamed party is a public figure or public official, he or she
    must show that the defamatory statement was made with actual malice—that is, made
    with "actual knowledge of its falsity or with reckless disregard for its truth or falsity."
    Herron v. KING Broad. Co., 
    112 Wash. 2d 762
    , 775, 
    776 P.2d 98
    (1989). If the defamed
    The claim for undue influence makes clear that plaintiffs intended to injure
    [the sister]."
    
    Drake, 167 Or. App. at 482
    .
    9We question whether Brandis's complaint adequately states a claim for
    defamation. While Brandis alleges that Jane made "false statements" and "false
    accusations" and "badmouthed" them, Brandis's request for relief mentions no
    defamation claim and requests no judgment for damages based on such a claim. See
    Ralph v. State Dep't of Natural Res., 
    171 Wash. App. 262
    , 266, 
    286 P.3d 992
    (2012),
    review granted, 
    176 Wash. 2d 1023
    (2013) ("The nature of a claim for relief is determined
    by the facts alleged in the complaint and as adduced thereunder, and by the relief
    reguested.'" (emphasis added) (quoting Silver Surprize, Inc. v. Sunshine Mining Co., 
    74 Wash. 2d 519
    , 522, 
    445 P.2d 334
    (1968)).
    -26-
    69356-5-1/27
    party is a private figure, only negligence need be shown. 
    Demopolis, 59 Wash. App. at 108
    n.1. In the defamation context, negligence means that the defendant "'knew or, in
    the exercise of reasonable care, should have known that the statement was false or
    would create a false impression in some material respect.'" Maison de France, Ltd. v.
    Mais Qui!, Inc., 
    126 Wash. App. 34
    , 44, 
    108 P.3d 787
    (2005) (quoting Vern Sims Ford,
    Inc. v. Hagel, 
    42 Wash. App. 675
    , 680, 
    713 P.2d 736
    (1986)).
    As discussed above, the complaint alleges:
    Jane actively interfered with the relationship between Elizabeth and her family
    and friends, including her other children. Jane made false statements about and
    "badmouthed" those other parties in order to so intentionally interfere with their
    relationships. Jane's behavior towards the other family members, including
    making false accusations regarding prior child abuse claims, went beyond the
    bounds of decency, atrocious, and intolerable.
    Roberts first contends that Grange's "Knowing Violation of Rights of Another" exclusion
    does not apply. That provision excludes personal and advertising injury "[c]aused by or
    at the direction of an insured with the knowledge that the act would violate the rights of
    another and would inflict personal and advertising injury." Roberts argues,
    The exclusion does not apply. The underlying Complaint does not allege
    that Mrs. Roberts knew both that her alleged defamation would violate the rights
    of another arid would slander Brandis. At most, the Complaint urges that Mrs.
    Roberts "actively" and "intentionally" interfered with relationships by
    "badmouthing" the underlying plaintiffs. Grange casually applies the Brandis
    allegation of intentionality to the slander, but the Complaint itself only references
    the intentionality with respect to the charge of interference with relationships.
    Appellant's Br. at 19 (citations omitted); see also Appellant's Reply Br. at 10. Roberts
    thus contends that because the complaint does not allege Jane acted intentionally in
    -27-
    69356-5-1/28
    making false statements and "badmouthing" the other parties, the defamation claim,
    construed liberally, conceivably alleges negligent rather than intentional conduct.
    For similar reasons, Roberts also contends that Grange's exclusion for "Material
    Published With Knowledge Of Falsity" does not apply. That provision excludes personal
    and advertising injury "[ajrising out of oral or written publication of material, ifdone by or
    at the direction of an insured with knowledge of its falsity." Roberts argues that the
    complaint fails to allege that she knew her alleged statements were false. Thus, a
    negligence standard applies.
    The complaint, read liberally in its entire context, alleges intentional and
    deliberate conduct. As to the defamation claim, the complaint alleges that Roberts
    made false statements about the other parties that went beyond the bounds of decency
    "in order to so intentionally interfere with their relationships." The complaint states no
    prima facie claim of negligence and solely refers to intentional, deliberate conduct. To
    state a claim for negligence, the underlying complaint must allege facts that support a
    conclusion that the conduct was negligent. See McLeod v. Grant County Sch. Dist. No.
    128, 42Wn.2d 316, 319, 
    255 P.2d 360
    (1953) ("In order to state a cause of action for
    negligence, it is necessary to allege facts which would warrant a finding that the
    defendant has committed an unintentional breach of a legal duty, and that such breach
    was a proximate cause of the harm."). The complaint states no such facts. Read in
    context, the complaint alleges only intentional torts and, thus, Roberts's knowledge of
    the falsity of her statements may be implied. See Marooles v. Hubbart, 
    111 Wash. 2d 195
    ,
    -28-
    69356-5-1/29
    215, 
    760 P.2d 324
    (1988) ("evidence of hostility or spite is clearly relevant" in
    determining whether defamation defendant acted with knowledge of falsity).
    Further, the allegation of intent and calculation to injure ("in order to so
    intentionally interfere") implies that regardless of whether Roberts knew her statements
    were false, she made the statements knowing that Brandis's rights would be violated
    and that personal and advertising injury would occur. The complaint alleged more than
    merely false statements. It alleged that Roberts made false statements for a specific
    tortious purpose. Relevant here, the policy defines personal and advertising injury as
    "injury . . . arising out of. .. [o]ral or written publication, in any manner, of material that
    slanders or libels a person .. . ."10 The complaint clearly alleges that the injury arising
    out of Roberts's false statements was intentional interference in Brandis's family
    relationships. Read in context, the complaint alleges conduct indicating that Roberts
    intended and knew that her statements would cause interference in Brandis's personal
    relationships (thus violating Brandis's rights). Under the policy's plain language, this
    interference injury is "personal and advertising injury" because it arose from a statement
    that allegedly slandered Brandis, i.e., "tend[ed] to injure the reputation of a person
    referred to in it." Black's Law Dictionary 449 (8th ed. 1999). Under the facts alleged,
    Roberts intended the statements to injure Brandis's reputation with respect to their
    mother and intended the damaged reputation to result in relationship injury. Grange's
    10 Black's Law Dictionary defines "slander" as "[a] defamatory assertion
    expressed in . . . speech." Black's Law Dictionary 1421 (8th ed. 1999). It defines
    "defamatory statement" as "[a] statement that tends to injure the reputation of a person
    referred to in it." Black's Law Dictionary 449 (8th ed. 1999).
    -29-
    69356-5-1/30
    policy excludes such conduct from the duty to defend.11 The trial court properly granted
    summary judgment on the defamation claim.
    Separate Versus Community Liability
    In her reply brief, Roberts contends for the first time that Grange's policy applies
    separately to each insured. Roberts contends Grange owes Roberts a defense
    because the complaint alleges tortious conduct committed by only Jane Roberts, and
    which benefited her own separate property.
    An appellate court "may refuse to review any claim of error which was not raised
    in the trial court." RAP 2.5(a); Roberson v. Perez. 
    156 Wash. 2d 33
    , 39, 
    123 P.3d 844
    11 Woo, discussed above, does not require a different result. There, regarding
    the policy's general liability provision for bodily injury, the dentist argued that the
    plaintiff's complaint "should be construed liberally in his favor as triggering a duty to
    defend because the complaint alleged both intentional and negligent conduct resulting
    in bodily injury." 
    Woo. 161 Wash. 2d at 63
    . The complaint alleged conduct that was "likely
    intentional" but also alleged three negligent causes of action. 
    Woo. 161 Wash. 2d at 64
    .
    The court relied heavily on the specific bodily injury policy exclusion language requiring
    that the dentist intend both the event or happening of photographing the plaintiff with
    boar tusk flippers but also the injuries that resulted, and concluded that under the facts
    alleged, it was conceivable that the dentist did not intend his conduct to result in the
    plaintiff's injuries. 
    Woo. 161 Wash. 2d at 64
    .
    Regarding the insurance policy's "[e]mployment practices liability provision," Woo
    claimed that Fireman's had a duty to defend because the plaintiff's complaint could
    "reasonably be read to include allegations of negligent acts that led to an involuntary or
    constructive discharge." 
    Woo, 161 Wash. 2d at 61
    . The court disagreed, concluding that
    the facts alleged did not meet the definition of wrongful discharge under the insurance
    policy. Thus, "Fireman's had no duty to defend under [the dentist's] employment
    practices liability provision because [the plaintiff's] complaint clearly did not allege
    actions that met the definition of wrongful discharge under the policy." 
    Woo, 161 Wash. 2d at 62
    .
    Unlike in Woo, here, the complaint contains no negligent causes of action and
    cannot reasonably be interpreted to include allegations of negligent acts. Our
    determination is heavily dependent on the precise wording of the policy, as was the
    determination in Woo (interpreting different policy language). On these facts, Grange
    owes no duty to defend.
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    (2005). Further, we do not consider issues argued for the first time in the reply brief. In
    re Marriage of Sacco, 114Wn.2d 1, 5, 784 P.2d 1266(1990). The reply brief is limited
    to a response to the issues in the responding brief. To address issues argued for the
    first time in a reply brief is unfair to the respondent and inconsistent with the rules on
    appeal. RAP 10.3(c); State v. Hudson. 
    124 Wash. 2d 107
    , 120, 
    874 P.2d 160
    (1994). We
    therefore decline to consider this argument.
    Dismissal of Counterclaim
    Roberts contends the court erred in dismissing the bad faith counterclaim. As
    discussed above, over a year after the trial court granted summary judgment in
    Grange's favor, it entered an order formally dismissing Roberts's bad faith counterclaim.
    The court dismissed the counterclaim after a hearing on Grange's motion to clarify the
    summary judgment order. At the hearing, Grange requested that the court enter an
    order nunc pro tunc dismissing Roberts's counterclaim as of July 22, 2011, when
    Grange's summary judgment motion was granted and Roberts's motion to stay—based
    on the same grounds as the counterclaim—was implicitly denied. Roberts opposed
    Grange's motion, arguing that the request for a nunc pro tunc order was simply a gambit
    to deny Roberts the opportunity to appeal. When the court asked Roberts's counsel,
    "On what basis can your claim of bad faith go forward," counsel responded,
    I am not prepared to argue whether there is a basis or not, but I will assume for
    the purposes of this argument that the counterclaim cannot go forward. The
    question is whether or not the Court has dismissed the counterclaim or not. I
    could enter into an agreed order today that the counterclaim is dismissed, and I
    would have no problem doing that. What I have a problem with is the suggested
    language in Grange's order which seems to provide for a retroactive dismissal of
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    the counterclaim and, therefore, the entire case with finality which is an attempt
    to preclude my clients from appealing the order on summary judgment.
    The fact is that an appeal lies when a final judgment has been entered.
    Final judgment has not been entered, and, therefore, I would ask that your court
    deny their form of the order. And I would be happy to work with counsel on an
    agreed order on the counterclaim as of today's date.
    RP (Sept. 21, 2012) at 4-5.
    Counsel and the court then engaged in the following discussion:
    [COUNSEL]: The prejudice is the loss of the right to appeal.
    . . . Grange could have and should have, perhaps, asked the Court to
    dismiss the counterclaim. It did not. The counterclaim simply wasn't dismissed.
    There's nothing in this record indicating that it was, in fact, dismissed except for a
    logical and legal conclusion that because the summary judgment was granted,
    therefore, logically, and by necessity, the counterclaim could not stand. But that
    is not a logical - -
    THE COURT: Isn't that form over substance, though? Isn't that just
    putting form over substance, something that even CR 1 guides us not to do.
    [COUNSEL]: Of course not. I don't believe so.
    THE COURT: Nothing exists in the counterclaim.
    [COUNSEL]: And you can so find right now.
    THE COURT: It didn't exist as of July of 2011.
    [COUNSEL]: But the Court did not find that as of July 2011.
    THE COURT: I found it by implication. I found it by application.
    THE COURT: I am not prepared to enter an order nunc pro tunc
    amending a July order.
    I think we would - - I'm prepared to take her up on her offer that the matter
    is dismissed. The counterclaim. Or else I can sign an order denying the
    clarification and leave this thing open. Frankly, I think they're going to be hard-
    pressed to convince the Court of Appeals that they have any appellate rights on
    a claim that hasn't existed by operation of law.
    RP (Sept. 21, 2012) at 7-9. Counsel indicated she would be "happy if the Court formally
    dismissed the counterclaim." RP (Sept. 21, 2012) at 9. The court then entered an order
    formally dismissing the counterclaim.
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    69356-5-1/33
    On appeal, Roberts claims that because the trial court's dismissal order
    articulates no basis for its decision, "[t]he inference is that the trial court concluded that
    a counterclaim for bad faith could not proceed where the Insurer prevailed in the
    coverage action." Appellant's Br. at 30.
    The record indicates Roberts never presented argument or evidence to the trial
    court regarding why the counterclaim had merit or should not be dismissed. See CP
    281-85 (Roberts's response to Grange's motion for clarification). The September 21,
    2012 hearing transcript clearly shows that the issue raised at the hearing was whether
    the counterclaim was formally dismissed for appeal purposes. Even when prompted by
    the court, Roberts gave no basis for allowing the bad faith counterclaim to go forward.
    Roberts's counsel clearly asked the court to formally dismiss the counterclaim so that
    Roberts could appeal the summary judgment order. The court noted it could either
    dismiss the counterclaim or leave it open, to which counsel responded, "I'd [be] happy if
    the Court formally dismissed the counterclaim." RP (Sept. 21, 2012) at 9. Roberts did
    not ask the court to leave the matter open, consider the counterclaim's merits, or
    address it other than to dismiss it. Roberts also failed to refute Grange's argument that
    when the court denied the motion to stay, it "implicitly found that the factual basis for the
    counterclaim wasn't true." RP (Sept. 21, 2012) at 8.
    We "may refuse to review any claim of error which was not raised in the trial
    court." RAP 2.5(a); 
    Roberson, 156 Wash. 2d at 39
    . Roberts raised none of her appellate
    arguments at the trial court's dismissal hearing, and we can decline to consider them on
    appeal. Roberts also specifically asked the court to formally dismiss the counterclaim
    -33-
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    rather than keep the claim open. Under the invited error doctrine, a party may not set
    up an error at trial and then complain of it on appeal. In re Pers. Restraint of
    Thompson, 
    141 Wash. 2d 712
    , 723, 
    10 P.3d 380
    (2000). The doctrine applies when a
    party takes affirmative and voluntary action that induces the trial court to take an action
    that party later challenges on appeal. 
    Thompson, 141 Wash. 2d at 723-24
    . Roberts
    cannot complain that the trial court dismissed the counterclaim for the "wrong reason"
    when she (1) affirmatively asked the court to dismiss the claim rather than keep it open
    and (2) failed to argue the merits of the claim when prompted by the court.12 We
    decline to address the counterclaim's merits.
    Attorney Fees and Costs
    Roberts request an award of attorney fees and costs on appeal, citing RAP 18.1
    and Olympic Steamship Co. v. Centennial Insurance Co., 
    117 Wash. 2d 37
    , 52-53, 811
    12 Roberts cites Lavigne v. Chase, Haskell, Haves, & Kalamon, P.S., 112 Wn.
    App. 677, 
    50 P.3d 306
    (2002), to argue that she did not "set up" an error. There, the
    respondent argued that the appellant invited dismissal when it conceded to the trial
    court that an adverse evidentiary ruling "eviscerated" its case and that summary
    judgment was appropriate. 
    Lavigne, 112 Wash. App. at 681
    . We held that the invited
    error doctrine did not apply in those circumstances:
    The doctrine does not apply here because [appellant] did not "set up" an
    error. When the verbatim of the summary judgment hearing is viewed in context,
    it is apparent [appellant] felt compelled by the trial court's negative evidentiary
    ruling to go along with resolution by summary judgment. [Appellant] did not
    concede the merits of its case, and the trial court agreed on that point. It would
    be unfair to characterize [appellant's] counsel's exasperated comment that the
    trial court's evidentiary ruling "eviscerated" [appellant's] case as constituting a
    waiver of the merits of their case.
    
    Lavigne, 112 Wash. App. at 682
    .
    The facts here are different. Roberts clearly asked the court to dismiss the
    counterclaim so she could appeal the summary judgment ruling. Roberts affirmatively
    chose not to present the counterclaim's merits and declined the trial court's offer to keep
    the matter open. This constitutes invited error.
    -34-
    69356-5-1/35
    P.2d 673 (1991). Olympic Steamship provides that an insured successfully suing an
    insurer to obtain coverage may also recover reasonable attorney fees necessarily
    incurred in the endeavor. See McRory v. N. Ins. Co. of New York, 
    138 Wash. 2d 550
    , 
    980 P.2d 736
    (1999) (quoting Olympic 
    Steamship, 117 Wash. 2d at 52-53
    ). Given our
    disposition, we deny Roberts's request for appellate attorney fees and costs.
    CONCLUSION
    Because the Brandis complaint, construed liberally, alleges no claims
    conceivably covered by the insurance policy Grange issued to Roberts, Grange had no
    duty to defend Roberts in the underlying action. We affirm summary judgment
    dismissal and deny Roberts attorney fees and costs on appeal.
    WE CONCUR:
    ^cke^.
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