Carolyn Moya v. Healthport Technologies, LLC , 375 Wis. 2d 38 ( 2017 )


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    2017 WI 45
    SUPREME COURT               OF     WISCONSIN
    CASE NO.:                2014AP2236
    COMPLETE TITLE:          Carolyn Moya,
    Plaintiff-Respondent-Petitioner,
    v.
    Aurora Healthcare, Inc. and Healthport
    Technologies, LLC,
    Defendants-Appellants.
    REVIEW OF A DECISION OF THE COURT OF APPEALS
    
    366 Wis. 2d 541
    , 
    874 N.W. 2d 336
    (
    2016 WI App 5
     – Published)
    OPINION FILED:           May 4, 2017
    SUBMITTED ON BRIEFS:
    ORAL ARGUMENT:           October 20, 2016
    SOURCE OF APPEAL:
    COURT:                Circuit
    COUNTY:               Milwaukee
    JUDGE:                Karen E. Christenson
    JUSTICES:
    CONCURRED:
    DISSENTED:            ZIEGLER, J. dissents (opinion filed).
    NOT PARTICIPATING:    BRADLEY, R. G., J. and KELLY, J. did not
    participate.
    ATTORNEYS:
    For the plaintiff-respondent-petitioners, there was a brief
    by   Robert         J.   Welcenbach    and   Welcenbach      Law    Offices,    S.C.,
    Milwaukee, and oral argument by Robert J. Welcenbach.
    For the defendants-appellants, there was a brief by John
    Franke,      Daniel      A.   Manna    and   Gass,   Weber    and    Mullins,    LLC,
    Milwaukee, and oral argument by John Franke.
    
    2017 WI 45
    NOTICE
    This opinion is subject to further
    editing and modification.   The final
    version will appear in the bound
    volume of the official reports.
    No.       2014AP2236
    (L.C. No.    13-CV-2642)
    STATE OF WISCONSIN                               :            IN SUPREME COURT
    Carolyn Moya,
    Plaintiff-Respondent-Petitioner,
    v.
    FILED
    Aurora Healthcare, Inc. and Healthport                                MAY 4, 2017
    Technologies, LLC,
    Diane M. Fremgen
    Clerk of Supreme Court
    Defendants-Appellants.
    REVIEW of a decision of the Court of Appeals.                      Reversed and
    remanded for further proceedings.
    ¶1      MICHAEL      J.   GABLEMAN,   J.    This      is    a     review    of    a
    published decision of the court of appeals that reversed the
    Milwaukee County circuit court's1 denial of Aurora Healthcare,
    Inc. and Healthport Technologies, LLC's (collectively referred
    to as "Healthport") motion for summary judgment and remanded the
    case with directions to grant Healthport's motion for summary
    1
    The Honorable Karen E. Christenson presiding.
    No.   2014AP2236
    judgment.     Moya v. Aurora Healthcare, Inc., 
    2016 WI App 5
    , 
    366 Wis. 2d 541
    , 
    874 N.W.2d 336
    .
    ¶2     Today, we are asked to interpret the meaning of the
    phrase    "person    authorized       by       the   patient"       in    
    Wis. Stat. § 146.83
    (3f)(b)4.-5. (2013-14),2 which exempts a "patient or a
    person    authorized   by     the    patient"        from   paying       certification
    charges and retrieval fees for obtaining copies of the patient's
    health    care    records.      More       particularly,       we    are       asked   to
    determine whether an attorney whose client authorized him via a
    HIPAA3 release form to obtain her health care records may benefit
    from this fee exemption.            Because the phrase "person authorized
    by the patient" is defined in 
    Wis. Stat. § 146.81
    (5) to include
    "any person authorized in writing by the patient," we hold that
    an attorney authorized by his or her client in writing via a
    HIPAA release form to obtain the client's health care records is
    a   "person      authorized     by    the       patient"      under       
    Wis. Stat. § 146.83
    (3f)(b)4.-5. and is therefore exempt from certification
    charges     and     retrieval        fees       under       these        subdivisions.
    Consequently, the decision of the court of appeals is reversed,
    and the case is remanded for further proceedings consistent with
    this opinion.
    2
    All subsequent references to the Wisconsin Statutes are to
    the 2013-14 version unless otherwise indicated.
    3
    HIPAA  stands   for  Health  Insurance Portability  and
    Accountability Act.    A HIPAA release form is a type of form
    wherein a patient consents to the release of his or her health
    care information to a third party.
    2
    No.   2014AP2236
    ¶3      We    begin         with    a     brief        factual       background      and
    description of the procedural history.                       We then set forth the
    standard    of    review        and    the        relevant       rules    for     statutory
    interpretation.       We then conclude that Carolyn Moya's ("Moya")
    attorney is a "person authorized by the patient"                                under 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.           and       is   therefore     exempt       from   the
    certification       charge       and   retrieval           fee    authorized      by     that
    statute.      Next,    we       address      Healthport's         arguments       that   the
    doctrines of voluntary payment and waiver bar Moya's claim.
    I.    FACTUAL BACKGROUND AND PROCEDURAL HISTORY
    A.     The Statutes Governing Access to Health Care Records
    ¶4      Access to patient health care records is governed by
    
    Wis. Stat. § 146.83
    .            Under subsec. (3f), a health care provider
    shall, subject to exceptions that are inapplicable here, provide
    copies of a patient's health care records "if a person requests
    copies of a patient's health care records, provides informed
    consent,    and     pays        the    applicable          fees    under     par.      (b)."
    § 146.83(3f)(a).
    ¶5      Pursuant       to    para.       (b),      health     care    providers      may
    impose    certain     costs      on    the        person    requesting      health       care
    records under para. (a):
    (b) Except as provided in sub. (1f), a health
    care provider may charge no more than the total of all
    of the following that apply for providing the copies
    requested under par. (a):
    1. For paper copies:   $1 per page for the first
    25 pages; 75 cents per page for pages 26 to 50; 50
    cents per page for pages 51 to 100; and 30 cents per
    page for pages 101 and above.
    3
    No.   2014AP2236
    2. For microfiche or microfilm copies, $1.50 per
    page.
    3. For a print of an X-ray, $10 per image.
    4. If the requester is not the patient or a
    person authorized by the patient, for certification of
    copies, a single $8 charge.
    5. If the requester is not the patient or a
    person authorized by the patient, a single retrieval
    fee of $20 for all copies requested.
    6. Actual         shipping   costs   and   any     applicable
    taxes.
    
    Wis. Stat. § 146.83
    (3f)(b) (emphasis added).                According to subd.
    4. and subd. 5., the patient and a person authorized by the
    patient are exempt from the certification charge and retrieval
    fee.    This statute, though, does not provide a definition for a
    "person authorized by the patient."
    ¶6      Instead,   a    "person   authorized    by    the   patient"     is
    defined in 
    Wis. Stat. § 146.81
    (5) as
    the parent, guardian, or legal custodian of a minor
    patient, as defined in s. 48.02 (8) and (11), the
    person vested with supervision of the child under s.
    938.183 or 938.34 (4d), (4h), (4m), or (4n), the
    guardian of a patient adjudicated incompetent in this
    state, the person representative, spouse, or domestic
    partner under ch. 770 of a deceased patient, any
    person authorized in writing by the patient or a
    health care agent designated by the patient as a
    principal under ch. 155 if the patient has been found
    to be incapacitated under s. 155.05 (2), except as
    limited by the power of attorney for health care
    instrument. If no spouse or domestic partner survives
    a deceased patient, "person authorized by the patient"
    also means an adult member of the deceased patient's
    immediate family, as defined in s. 632.895 (1)(d). A
    court may appoint a temporary guardian for a patient
    believed incompetent to consent to the release of
    records under this section as the person authorized by
    4
    No.    2014AP2236
    the patient to decide upon the release of records, if
    no guardian has been appointed for the patient.
    (Emphasis added).              Because this definition uses the disjunctive
    "or," see Hull v. State Farm Mut. Auto. Ins., 
    222 Wis. 2d 627
    ,
    638,       
    586 N.W.2d 863
          (1998)      ("'[O]r'       should    be      interpreted
    disjunctively."),            in order to be a person authorized by the
    patient         under   
    Wis. Stat. § 146.83
    (3f)(b)4.-5.,           and      therefore
    enjoy exemption from the certification charge and retrieval fee,
    a person must fall into only one of the above categories of
    persons.         One of the categories in the above definition is "any
    person authorized in writing by the patient," and it is this
    category on which Moya relies in arguing that her attorney is a
    "person authorized by the patient" under § 146.83(3f)(b)4.-5.
    B.     Moya's Class Action Lawsuit
    ¶7        This case comes to us by way of a class action lawsuit
    filed      by    Moya   on     behalf    of   not    only    herself     but      all   other
    similarly          situated       persons      who     have       been      billed       the
    certification           charge     and    retrieval         fee   by   Healthport        for
    obtaining their own healthcare records.                       The class action arose
    from Moya's personal injury claim4 in which Moya hired Welcenbach
    Law Offices, S.C. to represent her and the law firm had to pay
    the certification charge and retrieval fee, despite the fact
    that Moya had authorized the law firm in writing to obtain those
    records.
    4
    Moya's personal injury claim arose from a car accident in
    2011 from which she sustained injuries.    This claim has since
    been settled.
    5
    No.   2014AP2236
    ¶8         Moya authorized her attorney,                   Robert Welcenbach,        to
    obtain her health care records by signing HIPAA release forms
    giving       to       Welcenbach      Law    Offices,      S.C.     "authoriz[ation]        to
    receive [her] health information."
    ¶9         Atty. Welcenbach subsequently submitted requests for
    Moya's health care records,5 and Healthport, when fulfilling the
    requests,          imposed         certification        charges    and    retrieval      fees
    pursuant to 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.                              Atty. Welcenbach
    paid the certification charges and retrieval fees and passed the
    associated            costs   to     Moya    by    deducting       the   costs    from     the
    settlement proceeds resulting from her personal injury claim.6
    ¶10        At the time Healthport invoiced Atty. Welcenbach, he
    paid       the    costs,      and     he    did   not    specifically      dispute       them.
    However,         he    had    on    multiple      previous    occasions     disputed       the
    imposition of such costs in other cases.
    5
    Atty. Welcenbach submitted his request to Moya's health
    care provider, Aurora Healthcare, Inc. ("Aurora"), but Aurora
    and Healthport have an agreement whereby Healthport handles
    Aurora's health care records requests.
    6
    The total deducted from Moya's settlement proceeds for
    these costs was $294.70.
    Contrary to the assertion made by the dissent, the fact
    that Atty. Welcenbach passed these costs along to Moya was not a
    factor in arriving at our conclusion that Atty. Welcenbach is a
    person authorized by the patient for purposes of 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.  See dissent, ¶62 n.3.    Our determination
    that Atty. Welcenbach is a person so authorized is derived from
    our application of the plain language of the statute and nothing
    more.
    6
    No.    2014AP2236
    ¶11       In     response       to     Healthport's          imposition            of    the
    certification charges and retrieval fees, Moya filed this class
    action lawsuit.            She argues that Healthport violated 
    Wis. Stat. § 146.83
    (3f)(b)4.-5. when it imposed the certification charges
    and retrieval fees because her attorney is a "person authorized
    by the patient," thereby exempting her attorney from paying the
    certification charges and retrieval fees.
    ¶12       Healthport         moved     to       dismiss    Moya's       complaint        for
    failure       to       state    a    claim,        and    the     circuit      court7      denied
    Healthport's           motion.         Healthport         filed    an     answer,        and    the
    parties          underwent         limited     discovery.            After        the     limited
    discovery, Healthport filed a motion for summary judgment asking
    the circuit court to dismiss Moya's claim with prejudice.                                       The
    circuit court8 denied Healthport's motion.                              Healthport filed a
    motion for reconsideration, and the circuit court9 again denied
    Healthport's motion.
    ¶13       Healthport         filed     an    interlocutory         appeal,        and    the
    court       of     appeals         reversed    the       circuit        court's     denial       of
    Healthport's motion for summary judgment and remanded the case
    with       instructions        to    grant     Healthport's         motion.             Moya,   
    366 Wis. 2d 541
    , ¶1.               The court of appeals determined that Moya's
    attorney         was    not    a    "person        authorized      by    the    patient"        and
    7
    The Honorable William W. Brash III presiding.
    8
    The Honorable Karen E. Christenson presiding.
    9
    The Honorable Pedro A. Colon presiding.
    7
    No.    2014AP2236
    therefore Healthport could impose the certification charges and
    retrieval fees on Moya's attorney.                      Id., ¶16.         Judge Kessler
    dissented       stating      that   she    would   uphold    the      circuit      court's
    denial of Healthport's motion for summary judgment and would
    conclude    that       Healthport     could      not    impose     the    certification
    charge     and        retrieval     fee.         Id.,     ¶¶28-29        (Kessler,       J.,
    dissenting).
    ¶14     Moya        petitioned        this   court     for     review,       which    we
    granted in order to determine whether her attorney is a "person
    authorized       by    the    patient"     and   thus     exempt    from       paying    the
    certification charge and the retrieval fee found in 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.
    II.    STANDARD OF REVIEW
    ¶15     "Whether the circuit court properly granted summary
    judgment is a question of law that this court reviews de novo."
    Racine County v. Oracular Milwaukee, Inc., 
    2010 WI 25
    , ¶24, 
    323 Wis. 2d 682
    ,          
    781 N.W.2d 88
          (quoting      Hocking        v.     City    of
    Dodgeville, 
    2009 WI 70
    , ¶7, 
    318 Wis. 2d 681
    , 
    768 N.W.2d 552
    ).
    Summary judgment must be granted "if the pleadings, depositions,
    answers    to    interrogatories,          and   admissions      on      file,    together
    with the affidavits, if any, show that there is no genuine issue
    as to any material fact and that the moving party is entitled to
    a judgment as a matter of law."                    
    Wis. Stat. § 802.08
    (2).                In
    making this determination, this court applies a two-step test.
    Green    Spring       Farms    v.   Kersten,     
    136 Wis. 2d 304
    ,      314–15,       
    401 N.W.2d 816
     (1987).            Under the first step, this court asks if the
    plaintiff stated a claim for relief.                      
    Id. at 315
    .            Under the
    8
    No.     2014AP2236
    second step, this court applies the summary judgment statute and
    asks if any factual issues exist that preclude summary judgment.
    
    Id.
    ¶16    "We review questions of statutory interpretation and
    application independently, but benefiting from the discussions
    of    the    circuit    court   and    the       court   of    appeals."     State      v.
    Grunke, 
    2008 WI 82
    , ¶10, 
    311 Wis. 2d 439
    , 
    752 N.W.2d 769
    .
    III.       DISCUSSION
    A.     The Rules of Statutory Interpretation
    ¶17    "[T]he     purpose      of   statutory          interpretation     is    to
    determine what the statute means so that it may be given its
    full, proper, and intended effect."                      State ex rel. Kalal v.
    Circuit Court for Dane Cty., 
    2004 WI 58
    , ¶44, 
    271 Wis. 2d 633
    ,
    
    681 N.W.2d 110
    .          Statutory interpretation begins with the text
    of the statute.         Id., ¶45 (quoting Seider v. O'Connell, 
    2000 WI 76
    , ¶43, 
    236 Wis. 2d 211
    , 
    612 N.W.2d 659
    ).                       If the text of the
    statute is plain and unambiguous, our inquiry stops there.                             
    Id.
    (quoting Seider, 
    236 Wis. 2d 211
    , ¶43).
    ¶18    If the text is ambiguous, we must look beyond the text
    to other, extrinsic sources of information, such as legislative
    history, to interpret the statute.                   Id., ¶46.      "[A] statute is
    ambiguous if it is capable of being understood by reasonably
    well-informed persons in two or more senses."                       Id., ¶47.         Even
    without ambiguity, though, we may consult extrinsic sources to
    confirm our understanding of the plain language of a statute.
    Id., ¶51.
    9
    No.       2014AP2236
    ¶19    "Statutory language is given its common, ordinary, and
    accepted         meaning,    except    that      technical       or    specially-defined
    words       or     phrases     are     given       their       technical        or       special
    definitional meaning."               Id., ¶45.       We also look to the context:
    "[S]tatutory language is interpreted in the context in which it
    is used; not in isolation but as part of a whole; in relation to
    the   language       of     surrounding     or     closely-related           statutes;        and
    reasonably, to avoid absurd or unreasonable results."                               Id., ¶46.
    B.       Interpretation of "Any Person Authorized in Writing by the
    Patient"
    ¶20    Moya argues that "any person authorized in writing by
    the patient" in 
    Wis. Stat. § 146.81
    (5) is "defined broadly by
    the legislature" and that the plain meaning of the statutory
    language         requires    nothing    more       than    a    person    and       a    written
    authorization from the patient.                    Thus, Moya's attorney qualifies
    as    a    "person       authorized    in     writing      by    the     patient"         simply
    because he is a person and has a written authorization from Moya
    in the nature of the HIPAA release form.                             Healthport, on the
    other hand, argues that the context of § 146.81(5) indicates
    that the person authorized in writing by the patient must (in
    addition to having authorization to obtain health care records)
    also be authorized to make health care decisions on behalf of
    the patient.         In response to this argument, Moya says Healthport
    can achieve this definition only by adding its own language to
    the statute.
    ¶21    After    examining     the      language       of     the    statute         and
    applying the well-established rules of statutory interpretation,
    10
    No.   2014AP2236
    we agree with Moya.       The context of the statutory definition of
    "person    authorized     by    the    patient"     provided    in    § 146.81(5)
    indicates that "any person authorized in writing by the patient"
    is a stand-alone category, separate and apart from the remaining
    categories,    containing       no    limitations    beyond     those      expressly
    written.      We   base   our    determination      in   this    regard      on   the
    punctuation and conjunctions given in the statute and see these
    categories as follows:
    (1)     "[T]he parent, guardian, or legal custodian of a minor
    patient, as defined in s. 48.02 (8) and (11)";
    (2)     "the person vested with supervision of the child under
    s. 938.138 or 938.34 (4d), (4h), (4m), or (4n)";
    (3)     "the guardian of a patient adjudicated incompetent in
    this state";
    (4)     "the personal representative, spouse, or                        domestic
    partner under ch. 770 of a deceased patient";
    (5)     "any person authorized in writing by the patient or";
    (6)     "a health care agent designated by the patient as a
    principal under ch. 155 if the patient has been found
    to be incapacitated under s. 155.05(2), except as
    limited by the power of attorney for health care
    instrument."
    (7)     "If no spouse or domestic partner survives a deceased
    patient, 'person authorized by the patient' also means
    an adult member of the deceased patient's immediate
    family, as defined in s. 632.895(1)(d)."
    (8)     "A court may appoint a temporary guardian for a
    patient believed incompetent to consent to the release
    of records under this section as the person authorized
    by the patient to decide upon the release of the
    records, if no guardian has been appointed for the
    patient."
    
    Wis. Stat. § 146.81
    (5) (emphasis added).
    11
    No.    2014AP2236
    ¶22    Thus, the phrase "any person authorized in writing by
    the patient" must be interpreted as its own category of persons
    authorized        by      the       patient.          The        statutory        language        is
    unambiguous in that it requires only a person with a written
    authorization          from     the    patient.            The    plain    meaning        of    the
    statute      does        not     require       that        the    authorization            be     an
    authorization to make health care decisions on behalf of the
    patient.       Thus,       when       the    phrase        "person    authorized          by     the
    patient"     is     used       in   
    Wis. Stat. § 146.83
    (3f)(b)4.-5.               in     the
    context of obtaining copies of health care records, it includes
    "any person authorized in writing by the patient" to obtain such
    records.      The definition requires no additional authorization
    for   such     person          to     qualify        for    the     exemption           from    the
    certification charge and retrieval fee.
    ¶23    Healthport argues that this conclusion is inconsistent
    with the general principle that we interpret an item in a list
    consistently with the remaining items in the list.                                See State v.
    Popenhagen, 
    2008 WI 55
    , ¶46, 
    309 Wis. 2d 601
    , 
    749 N.W.2d 611
    .
    From this general principle, Healthport urges us to conclude
    that "any person authorized in writing by the patient" must have
    the   ability       to    make      health     care    decisions          on    the     patient's
    behalf.     Healthport's argument runs as follows:                             Because each of
    the other categories of persons in the definition of "person
    authorized by the patient" in 
    Wis. Stat. § 146.81
    (5) has the
    authority     to       make     health      care      decisions      on        behalf     of    the
    patient,     the       fifth        category       listed        above     must       have      that
    12
    No.   2014AP2236
    authority as well in order to qualify as a "person authorized by
    the patient."
    ¶24     This argument is unpersuasive in light of the relevant
    statutory      context.          Examining     the       various     categories        in   the
    definition of "person authorized by the patient" in 
    Wis. Stat. § 146.81
    (5) demonstrates that the legislature did not specify
    that each must have the authority to make health care decisions
    for    the    patient.           Instead,     the    legislature          placed       varying
    parameters on each distinct category.                     For example, in the first
    category,      the       legislature      chose     to    limit      it   to   the     parent,
    guardian, or legal custodian of a minor patient.                               Therefore, a
    parent, guardian, or legal custodian of a minor is automatically
    a    "person    authorized         by   the    patient"         wherever       that    phrase
    appears in 
    Wis. Stat. §§ 146.81
    -.84; nothing else is necessary
    to    qualify       and     no    other      limitation         is    imposed.          Other
    categories,         however,     are    narrower.         For     example,       the   eighth
    category       is    specifically         limited        to   a      temporary       guardian
    appointed by a court to "decide upon the release of records" for
    an incompetent patient.                 At least for this category, having
    specific authorization to make health care decisions for the
    incompetent patient is a requirement.
    ¶25     We cite these instances of circumscription within the
    statute not as demonstrations of the legislature's collective
    facility with language but, rather, to bolster our understanding
    that, when the legislature chooses to say "any person authorized
    in    writing       by    the    patient,"    we     must     interpret        these    words
    without      the kind of          limitation       proposed by Healthport.                  Cf.
    13
    No.    2014AP2236
    Indus. to Indus., Inc. v. Hillsman Modular Molding, Inc., 
    2002 WI 51
    , ¶19, 
    252 Wis. 2d 544
    , 
    644 N.W.2d 236
    .                      Put simply, had
    the   legislature        intended    to     place     parameters       of       the    kind
    Healthport suggests on a person authorized in writing by the
    patient, "it would have done so."               
    Id.
           It did not, and so we do
    not.10
    ¶26    Healthport argues that interpreting the category "any
    person      authorized     in    writing      by    the     patient"      without        the
    additional     requirement       that     the   authorization        be     for       making
    health care decisions creates chaos and inconsistency throughout
    the   statutory     scheme.         Without        constancy    as     to       what     the
    authorization must be for, Healthport argues that the definition
    of a "person authorized by the patient" would change each time
    it is used throughout the statute.                    However, it is enough to
    refute this argument to note that, contrary to what Healthport
    argues, the definition of a "person authorized by the patient"
    remains     constant     throughout     the     statutes     governing          access    to
    health care records.            Instead of creating chaos, permitting the
    specific nature of the authorization allows for flexibility.                              In
    10
    According to the dissent, such an interpretation is one
    done in a vacuum, not taking into account the context in which
    the words are written.         E.g., dissent, ¶41.     However,
    interpreting the text to also contain the words "to consent to
    the release of the patient's health care records" ignores the
    immediate context of the text we are asked to interpret here
    because it does not take into account the distinction between
    "any person authorized in writing by the patient" and the other
    categories of persons used in the statute.
    14
    No.   2014AP2236
    all   cases,      we    simply     look   to    the    written         authorization     to
    determine what the patient has authorized the person to do.
    ¶27    Because the definition of "any person authorized in
    writing by the patient" does not specify what the person must be
    authorized to do, the written authorization necessary for an
    attorney to qualify will depend on the function the attorney
    seeks to perform.            In other words, why an attorney might need
    written authorization may be different in different contexts.
    For example, to perform the function of a "person authorized by
    the   patient"         in   some     contexts,        the   attorney        might      need
    authorization          to   make   certain      decisions         on    behalf    of    the
    patient.     See, e.g., 
    Wis. Stat. § 146.82
    (1) (informed consent to
    release records may be given by a "person authorized by the
    patient").     But in other contexts, the attorney would only need
    authorization to receive copies of health care records.                           That is
    the   case   in    
    Wis. Stat. § 146.83
    (3f),          the    statute       governing
    requests for copies of such records.                  Regardless of the context,
    what mattered to the legislature in defining "person authorized
    by the patient" to include "any person authorized in writing by
    the patient" is that the person does have written authorization
    from the patient to perform the relevant function.
    ¶28    Past iterations of the statute support our conclusion
    that the plain meaning of "any person authorized in writing by
    the patient" is exactly what it says.                       See County of Dane v.
    LIRC, 
    2009 WI 9
    , ¶27, 
    315 Wis. 2d 293
    , 
    759 N.W.2d 571
     (quoting
    Richards v. Badger Mut. Ins., 
    2008 WI 52
    , ¶22, 
    309 Wis. 2d 541
    ,
    
    749 N.W.2d 581
    ) (statutory context includes past iterations of
    15
    No.   2014AP2236
    the statute).        When the legislature first enacted the statute in
    1979, 
    Wis. Stat. § 146.81
    (5) defined "person authorized by the
    patient" as
    the parent, guardian or legal custodian of a minor
    patient, as defined in s. 48.02 (9) and (11), the
    guardian of a patient adjudged incompetent, as defined
    in s. 880.01 (3) and (4), the personal representative
    or spouse of a deceased patient or any person
    authorized in writing by the patient.
    In   this    version    of   the   statute,   "any   person   authorized     in
    writing by the patient," as evidenced by the use of "or," is the
    last category of persons considered a "person authorized by the
    patient."        We see from our reading of the 1979 statute that "any
    person authorized in writing by the patient" has always been a
    distinct category of persons——one without limitation other than
    a requirement of authorization in writing from the patient.
    ¶29    Nevertheless, Healthport argues that a 2014 amendment
    to   the    statutes    governing    health   care   records,    
    Wis. Stat. § 146.83
    (1b), provides context that shows that the legislature
    intended to exclude attorneys from the definition of a "person
    authorized by the patient."           The 2014 addition of § 146.83(1b)
    states, "Notwithstanding s. 146.81(5), in this section a 'person
    authorized by the patient' includes an attorney appointed to
    represent the patient under s. 977.08[11] if that attorney has
    written informed consent from the patient to view and obtain
    copies      of    the   records."       According    to   Healthport,       the
    11
    Wisconsin Stat. § 977.08 relates to the appointment of a
    state public defender.
    16
    No.    2014AP2236
    legislature's        use    of    "[n]otwithstanding"               shows        that    the
    legislature,     in    § 146.83(1b),            included      a     certain       type    of
    attorney——public       defenders——as            a    person       authorized       by    the
    patient to receive health care records in spite of a general
    exclusion of attorneys from 
    Wis. Stat. § 146.81
    (5).
    ¶30    While the legislature may have intended to expressly
    include     public    defenders,      we        decline     Healthport's          implicit
    invitation to add limiting language to 
    Wis. Stat. § 146.81
    (5).
    The legislature, with its use of "any person," chose not to
    place a limit on who could be authorized in writing by the
    patient under § 146.81(5), and we give effect to the enacted
    text.      See Bruno v. Milwaukee County, 
    2003 WI 28
    , ¶14, 
    260 Wis. 2d 633
    ,     
    660 N.W.2d 656
          (refusing         to     add      additional
    requirements    to    the    definition         of    "retirement"      because         those
    additional requirements were not mentioned in the text).                                 And
    more to the point, nothing about the express inclusion of public
    defenders    leads     us    to   conclude          the   legislature       intended      to
    exclude other attorneys.12
    12
    Healthport has failed to establish that the doctrine of
    expressio unius est exclusio alterius (the expression of one
    thing is the exclusion another) applies here because nothing
    indicates that the legislature considered attorneys other than
    public defenders when enacting the language of 
    Wis. Stat. § 146.83
    (1b). See Wis. Citizens Concerned for Cranes & Doves v.
    DNR, 
    2004 WI 40
    , ¶17 n.11, 
    270 Wis. 2d 318
    , 
    677 N.W.2d 612
    ("This rule may be applied only where there is some evidence
    that the legislature intended it to apply.").
    (continued)
    17
    No.   2014AP2236
    ¶31    In        sum,     Moya's       attorney      qualifies        as     a    "person
    authorized by the patient" because he is a person, he has a
    written authorization from Moya via the HIPAA release form, and
    Moya, the patient, signed the HIPAA release form to provide her
    attorney the authorization to receive her health care records.
    Therefore,         as    a      person    authorized         by     the    patient,       Moya's
    attorney is exempt from the certification charges and retrieval
    fees Healthport imposed under 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.
    C.    The Doctrine of Voluntary Payment Does Not Apply
    ¶32    Healthport             argues    that    the        doctrine    of        voluntary
    payment bars Moya's class action lawsuit and thereby entitles
    Healthport to summary judgment; however, we conclude that the
    doctrine of voluntary payment does not apply.
    ¶33    "The voluntary payment doctrine places upon a party
    who wishes to challenge the validity or legality of a bill for
    payment      the    obligation           to   make    the    challenge       either       before
    voluntarily making payment, or at the time of voluntarily making
    payment."      Putnam v. Time Warner Cable of Se. Wis., Ltd. P'ship,
    
    2002 WI 108
    ,        ¶13,    
    255 Wis. 2d 447
    ,        
    649 N.W.2d 626
    .            "[T]he
    voluntariness           in     the    doctrine    goes      to     the    willingness       of   a
    The dissent also seems to be looking for "attorneys" to be
    expressly and specifically listed persons authorized by the
    patient. See, e.g., dissent, ¶42. However, if we are to look
    for such narrow categories, who then would qualify? The answer
    is no one because no category of persons is so specifically
    listed in the statute.
    18
    No.       2014AP2236
    person to pay a bill without protest as to its correctness or
    legality."         Id., ¶15.
    ¶34    It        is   axiomatic         that        we     give        effect           to    the
    legislature's           expressed      intent        when        we    interpret           statutes.
    Kalal,    
    271 Wis. 2d 633
    ,         ¶44.         Here,       we    determined           that     the
    legislature's           expressed      intent       that     a    person       with        a    written
    authorization           from    a    patient         does        not     have        to        pay   the
    certification charge or retrieval fee for obtaining health care
    records.          Thus,      "[a]pplication          of     the       common     law       voluntary
    payment doctrine would undermine the manifest purposes of [
    Wis. Stat. § 146.83
    (3f)]."                MBS-Certified Pub. Accountants, LLC v.
    Wis.     Bell,      Inc.,       
    2012 WI 15
    ,       ¶4,      
    338 Wis. 2d 647
    ,            
    809 N.W.2d 857
    .         Consequently, we cannot apply it in this case to
    bar Moya's claim.
    D.    The Doctrine of Waiver Does Not Apply
    ¶35    Healthport         also       argues        that        Moya's        class        action
    lawsuit is barred by the doctrine of waiver.                             We disagree.
    ¶36    "Waiver          has     been     defined           as     a      voluntary            and
    intentional relinquishment of a known right."                                   Attoe v. State
    Farm   Mut.       Auto.      Ins.,     
    36 Wis. 2d 539
    ,             545,     
    153 N.W.2d 575
    (1967).      Waiver can be done through conduct.                         
    Id.
    ¶37    Healthport         argues       that    Moya        waived       her     ability        to
    obtain her health care records at a lower cost because she chose
    to authorize her attorney to obtain                              her health          care records
    instead      of    requesting        them      herself,          thereby       voluntarily           and
    intentionally           relinquishing         her    right       not     to    be     charged        the
    certification charge and retrieval fee.                           As with the application
    19
    No.    2014AP2236
    of the doctrine of voluntary payment, we decline to apply the
    doctrine of waiver to subvert the legislature's intent.                                           To
    conclude that the doctrine of waiver applies would require us to
    conclude    that   Moya's     attorney       has           to    pay    the    certification
    charge and retrieval fee.              However, we                conclude that Moya's
    attorney    does   not   have    to    pay           the    certification                charge   or
    retrieval    fee   because      he     is        a    "person          authorized          by     the
    patient."    Thus, the doctrine of waiver does not apply to bar
    Moya's class action lawsuit.
    IV.    CONCLUSION
    ¶38     Because the phrase "person authorized by the patient"
    is defined in 
    Wis. Stat. § 146.81
    (5) to include                        "any person
    authorized in writing by the patient," we hold that an attorney
    authorized by his or her client in writing via a HIPAA release
    form to obtain the client's health care records is a "person
    authorized by the patient" under 
    Wis. Stat. § 146.83
    (3f)(b)4.-5.
    and is therefore exempt from certification charges and retrieval
    fees under those subdivisions.
    By     the   Court.—The     decision             of    the    court       of     appeals       is
    reversed and the case is remanded for proceedings consistent
    with this opinion.
    ¶39     REBECCA GRASSL BRADLEY and DANIEL KELLY, JJ., did not
    participate.
    20
    No.   2014AP2236.akz
    ¶40    ANNETTE         KINGSLAND       ZIEGLER,       J.     (dissenting).            The
    question before this court is whether a personal injury attorney
    who   obtains      his   or     her   client's        written       consent     to   receive
    copies      of   the     client's      health        care    records      is    a    "person
    authorized       by    the    patient"      under     
    Wis. Stat. § 146.83
    (3f)(b),
    such that the attorney need not pay certification and retrieval
    fees when requesting copies of the records from a health care
    provider.        The circuit court concluded that such an attorney is
    exempt from the fees as a "person authorized by the patient."
    The court of appeals in examining the same statutory language
    answered     this      question       in    the     negative,       concluding       that    a
    "person authorized by the patient" within the meaning of 
    Wis. Stat. §§ 146.81
    (5) and 146.83(3f)(b) is a person who has "the
    power to consent to the release of the patient's records," not a
    person who merely has the power to receive those records.                               Moya
    v. Aurora Healthcare, Inc., 
    2016 WI App 5
    , ¶16, 
    366 Wis. 2d 541
    ,
    
    874 N.W.2d 336
     (emphasis added).                    This court reverses that court
    of appeals' determination today purportedly because the language
    is clear.        I write because when utilizing traditional methods of
    statutory interpretation, examining the text, its context and
    construction,          the    plain        meaning    demonstrates         that      "person
    authorized by the patient" has a less expansive meaning than my
    colleagues have adopted.
    ¶41    The court concludes that an attorney authorized by his
    or her client in writing to obtain the client's health care
    records is a "person authorized by the patient" under 
    Wis. Stat. §§ 146.81
    (5) and 146.83(3f)(b).                    In so doing it explains that it
    1
    No.    2014AP2236.akz
    is relying on the "plain meaning" of the statute.                    I acknowledge
    that the interpretation of the statutes adopted by this court is
    defensible if one only looks at those words in a vacuum.                           The
    conclusion of the court of appeals, however, is also supported
    by the text.        How do we know which interpretation is correct?
    Each interpretation relies on the language of the statute, yet
    the court of appeals and this court reach opposite conclusions.
    I endeavor to wade through a more thorough statutory analysis in
    order to reach a conclusion.
    ¶42     As a practical matter, it certainly makes sense that
    the legislature might choose to exempt personal injury attorneys
    from the challenged fees.           These attorneys act as advocates for
    their clients and perhaps should be able to obtain the records
    without the fee.        However, these lawyers are not listed in 
    Wis. Stat. § 146.81
    (5), the statute that defines "person authorized
    by    the   patient,"     nor    are     they    exempt      under     
    Wis. Stat. § 146.83
    (1b),       whereby   the    legislature     determined       that    public
    defenders need not pay the fee.               These lawyers do not fall into
    the   class    of   persons   listed     in    § 146.81(5)    as     they    are   not
    otherwise     legally   poised      to   essentially   become      the      decision-
    maker for the patient when the patient cannot legally act on his
    or her behalf.        Section 146.81(5) defines "person authorized by
    the patient" in part to be:
    [T]he parent, guardian, or legal custodian of a minor
    patient, as defined in s. 48.02(8) and (11), the
    person vested with supervision of the child under
    s. 938.183 or 938.34(4d), (4h), (4m), or (4n), the
    guardian of a patient adjudicated incompetent in this
    state,   the  personal   representative,  spouse,  or
    domestic partner under ch. 770 of a deceased patient,
    2
    No.   2014AP2236.akz
    any person authorized in writing by the patient or a
    health care agent designated by the patient as a
    principal under ch. 155 if the patient has been found
    to be incapacitated under s. 155.05(2), except as
    limited by the power of attorney for health care
    instrument.
    § 146.81(5).       Notably absent in this provision are lawyers who
    advocate on a patient's behalf in a lawsuit.1                       While it may make
    sense to exempt these lawyers from paying fees, the choice is
    not   the    court's     to    make;    it    is   within     the   province    of   the
    legislature.       I must examine the text of the statute at issue
    using fundamental tools of statutory construction to determine
    which of two interpretations of the phrase "person authorized by
    the patient" was intended by the legislature; as put by Aurora
    Healthcare,         Inc.,        and         Healthport        Technologies,         LLC
    ("Healthport"), these two interpretative options are: (1) "any
    person      authorized    in    writing       by   the    patient     to   obtain    the
    patient's health care records"; or (2) "any person authorized in
    writing      by   the    patient       to    consent     to   the    release    of   the
    patient's health care records."                    In so doing I look to the
    surrounding text and examine that text in light of the canons of
    construction, not just part of the statutory text, in a vacuum.
    It is . . . a solemn obligation of the judiciary to
    faithfully give effect to the laws enacted by the
    legislature, and to do so requires a determination of
    statutory meaning.   Judicial deference to the policy
    choices enacted into law by the legislature requires
    that statutory interpretation focus primarily on the
    1
    Those attorneys advocate on behalf of the client/patient
    and may receive authority from a client to, for example, settle
    a case; importantly, however, such attorneys, unlike those
    persons in 
    Wis. Stat. § 146.81
    (5), are not standalone decision-
    makers who act with or without the patient's consent.
    3
    No.    2014AP2236.akz
    language of the statute.         We assume that the
    legislature's intent is expressed in the statutory
    language. . . . It is the enacted       law, not the
    unenacted intent, that is binding on the public.
    Therefore, the purpose of statutory interpretation is
    to determine what the statute means so that it may be
    given its full, proper, and intended effect.
    State ex rel. Kalal v. Circuit Court for Dane Cty., 
    2004 WI 58
    ,
    ¶44, 
    271 Wis. 2d 633
    , 
    681 N.W.2d 110
    .
    ¶43       Given    the        above     charge,        I    write    to    examine       the
    statutes at issue and the court's reasoning, considering the
    disputed statutory text in context and in light of fundamental
    canons      of       construction.            For       reasons     I    will     explain,      the
    interpretation adopted by the court today fails to adhere to
    fundamental           principles       of     statutory       construction        and     in    fact
    renders      the       overall        statutory         scheme     virtually       meaningless.
    Ultimately, I would conclude, like the court of appeals, that
    the   text       of    the    statutes        requires        a    conclusion      that    Moya's
    personal injury attorney is not a "person authorized by the
    patient" under 
    Wis. Stat. § 146.83
    (3f)(b).                               The lawyer at issue
    is    not    within       the        definition         of   "person     authorized       by    the
    patient" in 
    Wis. Stat. § 146.81
    (5) nor is he or she exempt from
    payment of fees under § 146.83(1b) as are other lawyers.                                       Thus,
    I must respectfully dissent.
    I
    ¶44       I    begin     by    setting     forth       established        principles         of
    statutory interpretation.                     Statutory interpretation is governed
    first    and         foremost    by     the    principle          that   "[t]he    words       of   a
    governing text are of paramount concern, and what they convey,
    in their context, is what the text means."                                 Antonin Scalia &
    4
    No.    2014AP2236.akz
    Bryan A. Garner, Reading Law: The Interpretation of Legal Texts
    56   (2012)    (denominating     this   rule     the   "Supremacy-of-Text
    Principle").    Judges should "determin[e] the application of a
    governing text to given facts on the basis of how a reasonable
    reader, fully competent in the language, would have understood
    the text at the time it was issued."           Id. at 33.      This approach
    recognizes that "[t]he law is what the law says,"                  Bank One
    Chicago, N.A. v. Midwest Bank & Trust Co., 
    516 U.S. 264
    , 279
    (1996) (Scalia, J., concurring in part and concurring in the
    judgment), and that    "[a]n interpreter who bypasses or downplays
    the text becomes a lawmaker without obeying the constitutional
    rules for making law."    Frank H. Easterbrook, Textualism and the
    Dead Hand, 
    66 Geo. Wash. L. Rev. 1119
    , 1120 (1998).
    ¶45   Proper    statutory     interpretation       rests       on    the
    fundamental premise that "[n]othing but conventions and contexts
    cause a symbol or sound to convey a particular idea."               Scalia &
    Garner, supra, at xxvii (emphases added).
    The enactment of a law is a form of communication
    through language——from the law-giver to those affected
    by the law, as well as to those who must enforce,
    apply,   or  interpret   the  law.      This  sort   of
    communication is only possible if the participants
    have a set of shared practices and conventions that
    permit them to convey meaning to each other.     At the
    most basic level, intelligible communication requires
    that both parties attach the same meaning to the same
    sounds or signs.    Furthermore, we often need to be
    able to tell which of several possible meanings is
    intended by considering the context in which a word is
    used. Our shared practices and conventions also go
    beyond word meanings.      The rules of grammar and
    syntax, for example, represent shared conventions that
    assist us in decoding the communications of others.
    5
    No.    2014AP2236.akz
    John     F.      Manning     &     Matthew      C.      Stephenson,        Legislation      and
    Regulation 222 (2010).
    ¶46       These     twin    pillars        of    interpretation,           context   and
    convention,          are     indispensable             to    the   functioning         of   the
    judiciary.         Convention is sometimes realized in part through the
    implementation of certain "canons of construction," which are
    "rules of thumb that that help courts determine the meaning of
    legislation."            Connecticut Nat'l Bank v. Germain, 
    503 U.S. 249
    ,
    253 (1992).          A number of these canons will be discussed in more
    detail below.
    ¶47       Context, on the other hand, includes (1) "the purpose
    of the text," which must be "gathered only from the text itself,
    consistently with the other aspects of its context"; (2) "a
    word's historical associations acquired from recurrent patterns
    of past usage"; and (3) "a word's immediate syntactic setting——
    that is, the words that surround it in a specific utterance."
    Scalia       &     Garner,       supra,    at     33        (emphasis     omitted)     (citing
    I.A. Richards, Interpretation in Teaching viii (1938)).
    ¶48       Application of these principles——an unrelenting focus
    on   the      meaning      of     the     text,       discovered        through    a   careful
    examination of context and the application, where necessary, of
    canons        of    construction——promotes                  "certainty,     predictability,
    objectivity, reasonableness, rationality, and regularity, which
    are the objects of the skilled interpreter's quest."                                Id. at 34
    (citing       Frederick      J.     de    Sloovère,          Textual     Interpretation      of
    Statutes, 11 N.Y.U. L.Q. Rev. 538, 541 (1934)).                              I now turn to
    6
    No.   2014AP2236.akz
    the   issue    of    statutory         interpretation   at     the    heart    of    this
    appeal and, in analyzing it, employ this methodology.
    II
    ¶49     Wisconsin        Stat.    § 146.83(3f)(a)       explains      that,    with
    certain exceptions, "if a person requests copies of a patient's
    health care records, provides informed consent, and pays the
    applicable fees under par. (b), the health care provider shall
    provide the person making the request copies of the requested
    records."           
    Wis. Stat. § 146.83
    (3f)(a).          Wisconsin         Stat.
    § 146.83(3f)(b),          in    turn,    establishes    the    "applicable       fees,"
    including, as relevant here, the following two fees: (1) "If the
    requester     is    not    the    patient    or   a   person    authorized      by    the
    patient, for certification of copies, a single $8 charge"; and
    (2) "If the requester is not the patient or a person authorized
    by the patient, a single retrieval fee of $20 for all copies
    requested."         
    Wis. Stat. § 146.83
    (3f)(b)4.-5. (emphases added).
    In this case, Carolyn Moya's ("Moya") personal injury attorney
    obtained written consent from Moya to receive copies of her
    health care records.              Moya claims her attorney is therefore a
    "person authorized by the patient" and thus exempt from these
    fees.
    ¶50     "Person authorized by the patient" is defined in 
    Wis. Stat. § 146.81
    (5) as follows:
    [T]he parent, guardian, or legal custodian of a minor
    patient, as defined in s. 48.02(8) and (11), the
    person vested with supervision of the child under s.
    938.183 or 938.34(4d), (4h), (4m), or (4n), the
    guardian of a patient adjudicated incompetent in this
    state,   the  personal   representative,  spouse,  or
    domestic partner under ch. 770 of a deceased patient,
    7
    No.   2014AP2236.akz
    any person authorized in writing by the patient or a
    health care agent designated by the patient as a
    principal under ch. 155 if the patient has been found
    to be incapacitated under s. 155.05(2), except as
    limited by the power of attorney for health care
    instrument. If no spouse or domestic partner survives
    a deceased patient, "person authorized by the patient"
    also means an adult member of the deceased patient's
    immediate family, as defined in s. 632.895(1)(d).    A
    court may appoint a temporary guardian for a patient
    believed incompetent to consent to the release of
    records under this section as the person authorized by
    the patient to decide upon the release of records, if
    no guardian has been appointed for the patient.
    § 146.81(5) (emphasis added).
    ¶51    Moya and the court rely on the emphasized text for
    their conclusion that Moya's attorney fits the definition of
    "person authorized by the patient."                        At the outset, it should be
    noted         that   it    is    not       clear   whether      the    phrase     "any     person
    authorized in writing by the patient" in 
    Wis. Stat. § 146.81
    (5)
    is    a       standalone    category         or    whether      it    is   connected     to   the
    following phrase, namely "or a health care agent designated by
    the patient as a principal under ch. 155 if the patient has been
    found to be incapacitated under s. 155.05(2)."                                    § 146.81(5).
    Healthport contends that this court need not resolve this issue,
    and       I     agree.          As     I    will       demonstrate,        whether     read    as
    constituting its own category or read in conjunction with the
    phrase that follows it, the phrase "any person authorized in
    writing by the patient" does not include Moya's attorney.
    ¶52    More generally, it is apparent that the mention of
    lawyers is completely absent from this statutory definition and,
    instead, the categories of individuals in the statute have the
    commonality          of    those       people      who    can    legally      act    and      make
    8
    No.   2014AP2236.akz
    decisions when the patient cannot; that is not what a personal
    injury lawyer does.              Lawyers are not like the other categories
    of individuals listed.              While lawyers may advocate on behalf of
    their clients, they are ultimately subject to their clients'
    direction.             The   categories           of     individuals      in     
    Wis. Stat. § 146.81
    (5), on the other hand, are composed of individuals who
    stand in the shoes of a patient and make decisions for the
    patient, but are not those who simply advocate for a client at
    the client's direction.
    III
    ¶53      Also     important       is    a    recognition       that,      as    noted      by
    Healthport, the definition of "person authorized by the patient"
    provided in 
    Wis. Stat. § 146.81
    (5) does not clearly define the
    nature    of     the    "authori[ty]"          provided      by     the   patient         to    the
    person authorized by the patient.                        The circuit court determined
    that, for purposes of 
    Wis. Stat. § 146.83
    (3f)(b), the authority
    was the authority to inspect a patient's health care records.
    Moya, 
    366 Wis. 2d 541
    , ¶4.                   The court of appeals concluded that
    the authority was the authority to consent to the release of a
    patient's health care records.                    Id., ¶16.
    ¶54      Review of 
    Wis. Stat. § 146.81
    (5) makes apparent that
    the definition of "person authorized by the patient" provided
    therein     has    a    common    focus       on       categories    of   people          who   are
    authorized by law to act as the patient, not just act because
    the     patient       vested     them    with          limited    authority          to    obtain
    records.         Those included in the statutory definition include
    those     such    as     "the     parent . . . of            a    minor      patient,"          for
    9
    No.   2014AP2236.akz
    instance, or "the guardian of a patient adjudicated incompetent
    in this state," but the statute does not explicitly describe
    what type of authority these people possess.                    § 146.81(5).       The
    kind of authority vested by law in these people is far different
    than the kind of obligations a lawyer takes on in representing a
    person in a lawsuit.            These people listed are those who could
    sign    a    release     that   would   authorize        the   lawyer   to   get   the
    records.       The lawyer, unlike those listed in § 146.81(5), could
    not, for example, sign the form on behalf of the patient as all
    these individuals could do.
    ¶55     These observations are relevant to the plain meaning
    of "any person authorized in writing by the patient" in 
    Wis. Stat. § 146.81
    (5).          A person who states "I have been authorized
    in writing" has said nothing about what she has been authorized
    to do.       For example, a person who has been authorized in writing
    to     speak    on   a    patient's     behalf      is   technically     a   "person
    authorized in writing by the patient," see § 146.81(5), but no
    one    would    argue    that   this    type   of    person    would    fulfill    the
    definition of "person authorized by the patient" in 
    Wis. Stat. § 146.83
    (3f)(b).          Those listed in the statute, however, have in
    common, for example, the authority vested in them by law.                           In
    sum, examination of the phrase "any person authorized in writing
    by the patient" in § 146.81(5) in isolation is not sufficient to
    decide this case.
    ¶56     The court defines the nature of the authority in 
    Wis. Stat. § 146.81
    (5) differently depending on in which portion of
    10
    No.       2014AP2236.akz
    chapter 146 that phrase is used.2                      So because, in the context of
    
    Wis. Stat. § 146.83
    (3f), the "person [potentially] authorized by
    the patient" is "request[ing] copies of a patient's health care
    records," § 146.83(3f)(a), the definition of "person authorized
    by the patient" in that portion of the statutes, in the court's
    view,     is     "person      authorized          by    the    patient           to       obtain   the
    patient's        healthcare           records"         (as     long        as,        pursuant      to
    § 146.81(5), that authorization is written authorization).                                         But
    any   person         who   obtains     records         this    way    would           need    written
    authorization.
    ¶57      In     other     words,       the       court    simply           concludes         that
    because Moya's attorney was "authorized in writing" to receive
    copies      of      Moya's     health        care      records,       he    is        a    "[p]erson
    authorized by the patient" as defined in 
    Wis. Stat. § 146.81
    (5),
    which definition applies to the fee portion of the statutory
    scheme,        
    Wis. Stat. § 146.83
    (3f)(b).                 See      § 146.81.               That
    interpretation possesses the benefit of being uncomplicated, but
    that does not mean it is correct.                       The court's reading fails to
    account        for     a     number     of     important        considerations——namely,
    significant          clues    provided       by     investigation          of     the       statutory
    2
    Typically, the "[p]resumption of consistent usage" canon
    would instruct that "[a] word or phrase is presumed to bear the
    same meaning throughout a text."     Antonin Scalia & Bryan A.
    Garner, Reading Law: The Interpretation of Legal Texts 170
    (2012).    In the court's defense, however, it may not be
    necessarily in violation of that canon because the nature of the
    authority, while changing, changes to attend to the purpose of
    the specific statute.
    11
    No.    2014AP2236.akz
    context      and   the   application   of    canons   of   construction——which
    counsel a different reading of the statute.
    ¶58    More specifically, the court's conclusion falls prey
    to a criticism directed at Moya by Healthport:
    Although [Moya] repeatedly urges this Court to follow
    the "plain language" or "plain meaning" of the
    statutory words, she fails to provide a reason why her
    proposed interpretation follows from those words.
    Instead, [Moya] simply assumes that the legislature
    meant to say "any person authorized in writing by the
    patient to obtain that patient's health care records."
    A plain language argument that simply assumes the
    addition of a critical clause is not a plain language
    argument at all.
    ¶59    The truth of the matter is that the statutory phrase
    "any person authorized in writing by the patient," viewed alone,
    simply does not provide          enough information for the court to
    reach a conclusion in this case.              But statutory interpretation
    requires more than simply looking at a set of words in total
    isolation.         The court must look to something more——the context
    of the phrase and applicable canons of constructions——to reach
    the correct answer.
    ¶60    Before discussing how these tools help establish the
    plain meaning of this phrase in this statute, I explain how
    these   tools      immediately   demonstrate     a    number    of    significant
    deficits in the court's approach.               First, the phrase "person
    authorized by the patient" must require more in the context of
    
    Wis. Stat. § 146.83
    (3f) than the court says it does because,
    with    a    few   exceptions,   "a    person   request[ing]         copies   of   a
    patient's      health     care   records"     under    that    provision       must
    additionally "provide[] informed consent" in order to obtain the
    12
    No.     2014AP2236.akz
    records.       § 146.83(3f)(a).             Informed consent under the statute
    "means written consent to the disclosure of information from
    patient       health    care        records     to      an   individual,          agency,       or
    organization that includes" specified pieces of information such
    as the patient's name and the signature of the patient or the
    person    authorized         by     the     patient.         
    Wis. Stat. § 146.81
    (2).
    Therefore, under the court's interpretation, nearly every person
    who    obtains    health       care       records       under   § 146.83(3f)           will,    by
    nature of the informed consent they must provide, automatically
    be a "person authorized by the patient" and thus, virtually no
    one will ever pay certification or retrieval fees as called for
    by the statute.
    ¶61    If the court were correct and all one needed to become
    a "person authorized by the patient" was informed consent, then
    there would be no need for a statutory definition of "person
    authorized       by    the    patient."             A    person     possessing          informed
    consent and a "person authorized by the patient" must therefore
    be very different individuals possessing different degrees of
    authority.       See, e.g., Pawlowski v. Am. Family Mut. Ins. Co.,
    
    2009 WI 105
    , ¶22, 
    322 Wis. 2d 21
    , 
    777 N.W.2d 67
     ("As a basic
    rule     of    statutory       construction,            we   endeavor       to        give    each
    statutory word independent meaning so that no word is redundant
    or     superfluous.          When     the     legislature         chooses        to     use    two
    different      words,     we      generally         consider      each   separately            and
    presume that different words have different meanings.").                                       The
    reason that both informed consent and separate authorization are
    required in this statutory scheme is because the individuals
    13
    No.    2014AP2236.akz
    exempted from the statutory fees at issue are either patients or
    those who are essentially the equivalents of patients.                                    The
    legislature defined "person authorized by the patient" to mean
    individuals that could actually step in and make decisions for
    the patient.        In contrast, lawyers are advocates but they do not
    step in and become the decision-maker; in fact, it is unethical
    for them to do so.
    ¶62     The   legislature      does        not   enact     a    fee    statute       to
    collect no fees.         While this seems obvious, I need not look to
    legislative history or some unknown possible intent; I need only
    look at the words of the statute.                 And this is where context and
    canons   of    construction        provide        guidance.          It     is   a     "well-
    established canon[] of statutory construction" that "[s]tatutory
    interpretations       that    render    provisions          meaningless          should    be
    avoided."      Belding v. Demoulin, 
    2014 WI 8
    , ¶17, 
    352 Wis. 2d 359
    ,
    
    843 N.W.2d 373
    ; see also, e.g., United States v. Tohono O'Odham
    Nation, 
    563 U.S. 307
    , 315 (2011) ("Courts should not render
    statutes nugatory through construction."); Louisville Water Co.
    v. Clark, 
    143 U.S. 1
    , 12 (1892) ("Any other interpretation of
    the act . . . would render it inoperative for the purposes for
    which, manifestly, it was enacted."); Kalal, 
    271 Wis. 2d 633
    ,
    ¶46   ("Statutory       language       is    read      where     possible         to     give
    reasonable      effect       to     every        word,      in       order       to     avoid
    surplusage.").          The       court's        approach      virtually         guts     the
    14
    No.   2014AP2236.akz
    possibility of collecting fees and certainly contravenes fairly
    basic canons of construction.3
    ¶63    Another flaw in the court's reading of the relevant
    statutes is that the language of 
    Wis. Stat. § 146.81
    (5) does not
    mention    lawyers    at   all    but   lawyers          are   exempted     in     other
    sections.     "Under the doctrine of expressio unius est exclusio
    alterius,   'the     express     mention     of    one    matter    excludes       other
    similar matters [that are] not mentioned.'"                    FAS, LLC v. Town of
    Bass Lake, 
    2007 WI 73
    , ¶27, 
    301 Wis. 2d 321
    , 
    733 N.W.2d 287
    (alteration in original) (quoting Perra v. Menomonee Mut. Ins.
    Co., 
    2000 WI App 215
    , ¶12, 
    239 Wis. 2d 26
    , 
    619 N.W.2d 123
    ).                          The
    legislature    was     fully     capable      of     adding      lawyers      to    the
    3
    It is true that 
    Wis. Stat. § 146.82
    (2) contains a list of
    entities that may obtain health care records without informed
    consent   under  certain   circumstances,   such  as  (generally
    speaking) emergency medical services personnel assisting a
    patient, district attorneys prosecuting alleged child abuse, and
    courts conducting termination of parental rights proceedings.
    See § 146.82(2)(a)2., 11.-11m.    I do not find compelling the
    argument that the certification and retrieval fees in 
    Wis. Stat. § 146.83
    (3f)(b)4.-5. are reserved for this specialized subset of
    requesters.   If the legislature had intended such a result, it
    could have provided for it much more clearly.
    Further, it may well be that these entities share common
    characteristics of which the court is not, at this time, fully
    aware. For instance, many of the entities listed in this group
    seem to possess a public interest component, such that a fee for
    health care records would ultimately be transferred to the
    taxpayer. Other entities in this group would seemingly include
    health care providers themselves using health care records for
    internal matters.     See, e.g., 
    Wis. Stat. § 146.82
    (2)(a)3.
    (exception provided "[t]o the extent that the records are needed
    for billing, collection or payment of claims.").
    15
    No.    2014AP2236.akz
    definition of "person authorized by the patient," but it did not
    do so.
    ¶64     A third problem with the court's interpretation stems
    from the language of the legislature's 2014 enactment of 2013
    Wisconsin    Act      342,    which       in        turn   created       
    Wis. Stat. § 146.83
    (1b).        Importantly, this statute further defined those
    who are exempt from payment.             Section § 146.83(1b) provides:
    Notwithstanding s. 146.81(5), in this section, a
    "person authorized by the patient"      includes an
    attorney appointed to represent the patient under s.
    977.08 [a section in the chapter pertaining to the
    State Public Defender] if that attorney has written
    informed consent from the patient to view and obtain
    copies of the records.
    § 146.83(1b) (emphasis added).             "Notwithstanding" the definition
    of "person authorized by the patient" means "in spite of" the
    definition      of       "person         authorized        by      the      patient."
    Notwithstanding,      Black's      Law    Dictionary       1231   (10th    ed.    2014)
    (emphasis    added).         It    would       be     strange     indeed    for    the
    legislature to have used the word "notwithstanding" if, as is
    suggested by the court's opinion, these attorneys already met
    the definition of "person authorized by the patient" in 
    Wis. Stat. § 146.81
    (5) prior to the enactment of § 146.83(1b).                           Put
    differently,       the    legislature's         recent       amendment       strongly
    indicates that individuals like Moya's attorney are not included
    in the definition of "person authorized by the patient."                            If
    lawyers who received authorization in writing were included in
    § 146.81(5),    § 146.83(1b)        would      be    surplusage    and     completely
    unnecessary.
    16
    No.    2014AP2236.akz
    ¶65      The    amendment      in     
    Wis. Stat. § 146.83
    (1b)        provides
    similar guidance when viewed in light of any of a number of
    canons    of    construction.              One       such   canon     has     already    been
    referenced: "Statutory language is read where possible to give
    reasonable effect to every word, in order to avoid surplusage."
    Kalal, 
    271 Wis. 2d 633
    , ¶46.                     As Healthport points out, "[i]f
    the definition of 'person authorized by the patient' already
    included attorneys with an informed consent, the new section
    146.83(1b) would be wholly superfluous."                       Indeed it would.
    ¶66      Again, "[u]nder the doctrine of expressio unius est
    exclusio alterius, 'the express mention of one matter excludes
    other similar matters [that are] not mentioned.'"                             FAS, LLC, 
    301 Wis. 2d 321
    , ¶27 (alteration in original) (quoting Perra, 
    239 Wis. 2d 26
    , ¶12).           That is, the legislature obviously could have
    expanded       the    reach    of        
    Wis. Stat. § 146.83
    (1b)        to    include
    personal injury attorneys, but it did not do so.                                 Similarly,
    "[n]othing is to be added to what the text states or reasonably
    implies (casus omissus pro omisso habendus est).                                That is, a
    matter not covered is to be treated as not covered."                                 Scalia &
    Garner,      supra,    at     93    (describing         this     as   the     "Omitted-Case
    Canon").       Under this principle, a judge should not, among other
    things "elaborate unprovided-for exceptions to a text."                                  Id.;
    see   also     id.    ("[I]f       the    Congress       [had]    intended      to    provide
    additional exceptions, it would have done so in clear language."
    (alterations in original) (quoting Petteys v. Butler, 
    367 F.2d 528
    , 538 (8th Cir. 1966) (Blackmun, J., dissenting))).                                This is
    exactly what the court may be read to do in concluding that
    17
    No.    2014AP2236.akz
    Moya's attorney is exempt from the fees at issue.                               This court
    should not be acting where the legislature has declined to do
    so.
    ¶67    Accordingly, the court's interpretation of 
    Wis. Stat. § 146.83
    (3f)(b) possesses substantial flaws, and I cannot agree
    with    it.       Fortunately,      it    is    not       the    only     interpretation
    presented in this case.             Again, it is important to recognize
    that 
    Wis. Stat. § 146.81
    (5) does not clearly define the nature
    of    the    "authori[ty]"    provided         by   the    patient       to     the     person
    chosen by the patient; the statute instead lists categories of
    individuals.           In   order   to     determine            the   nature       of    this
    authority, then, it is again beneficial to look to context and
    to apply recognized canons of construction.
    ¶68    Two related canons of construction, noscitur a sociis
    and ejusdem generis, are particularly helpful here.                            Pursuant to
    the    noscitur    a    sociis    canon    of       construction,         "[a]n       unclear
    statutory term should be understood in the same sense as the
    words immediately surrounding or coupled with it."                                State v.
    Quintana,      
    2008 WI 33
    ,   ¶35,    
    308 Wis. 2d 615
    ,         
    748 N.W.2d 447
    (quoting       Wis. Citizens Concerned for Cranes & Doves v. DNR,
    
    2004 WI 40
    , ¶40, 
    270 Wis. 2d 318
    , 
    677 N.W.2d 612
    ).                             That is, it
    is reasonable to ascertain the meaning of the phrase "person
    authorized by the patient" by analyzing the phrase in light of
    the surrounding categories enumerated in the definition.                                   See
    Moya, 
    366 Wis. 2d 541
    , ¶12; see also Kalal, 
    271 Wis. 2d 633
    , ¶46
    ("Context is important to meaning.").
    18
    No.    2014AP2236.akz
    ¶69     As    explained,         none        of    the    enumerated          categories      in
    
    Wis. Stat. § 146.81
    (5)         consists          of     attorneys.           Further,      the
    phrase "any person authorized in writing by the patient"                                             is
    placed    in      the     middle    of        the    list        rather    than       at    its    end;
    therefore, it does not seem to be an expansion of the categories
    previously listed to new categories of people, nor does it seem
    to   be   an      extension        of    the        previously         listed     categories        to
    include a host of new categories.                              See, e.g., State v. Givens,
    
    28 Wis. 2d 109
    , 115, 
    135 N.W.2d 780
     (1965) ("When the statute,
    after     the       specific       enumerations,                 in    a   'catchall'         clause
    proscribes          'otherwise          disorderly             conduct'     which          tends     to
    'provoke a disturbance,' this must mean conduct of a type not
    previously enumerated but similar thereto in having a tendency
    to disrupt good order and to provoke a disturbance.").
    ¶70     In fact, if I consult the noscitur a sociis canon of
    construction, it depends upon whether the enumerated persons in
    
    Wis. Stat. § 146.81
    (5) possess a "similar meaning."                                        Quintana,
    
    308 Wis. 2d 615
    , ¶35.               If the various categories are unrelated,
    then one would presume that the individual categories should be
    interpreted         broadly.            See    
    id.
             Conversely,          if    the    various
    categories are related, then the "authori[ty]" provided by the
    patient      to     the   person        chosen       by        the    patient    in    § 146.81(5)
    should be understood in light of the characteristics shared by
    each    category.          See     id.         As        was    previously       discussed,         the
    categories of individuals listed have in common the fact that
    they become decision-makers for the patient.                                Thus, we further
    19
    No.      2014AP2236.akz
    conclude that the phrase "person authorized by the patient" is
    not to be construed as expansive.
    ¶71    Additionally, a related canon of construction, ejusdem
    generis,      "instructs         that       when    general       words        follow       specific
    words   in     the    statutory             text,      the    general         words      should    be
    construed in light of the specific words listed" such that "the
    general word or phrase will encompass only things of the same
    type as those specific words listed."                             Id., ¶27 (citing Adams
    Outdoor Advert., Ltd. v. City of Madison, 
    2006 WI 104
    , ¶62 n.15,
    
    294 Wis. 2d 441
    , 
    717 N.W.2d 803
    ).                        But if "[t]he specific terms
    listed in the statute have no common feature or class from which
    one could ascertain an intention to restrict the meaning of the
    general term," then "the general terms should be interpreted
    broadly to give effect to the legislature's intent."                                     Id., ¶¶26,
    28, 31-32; see also Scalia & Garner, supra, at 101 (under the
    "General-Terms Canon," "[g]eneral terms are to be given their
    general        meaning           (generalia              verba              sunt        generaliter
    intelligenda),"           so    long    as     there         is   no    "indication          to   the
    contrary").          So again, because the categories of individuals
    have in common the fact that they become decision-makers for the
    patient, the words are not expansive.
    ¶72    Consequently,            it    is     important          to    ascertain       whether
    there   are    similarities            between         the    categories           of   individuals
    listed in 
    Wis. Stat. § 146.81
    (5).                            If there are similarities,
    this    would        indicate          that        the       "authori[ty]"              granted     in
    § 146.81(5)      should         be      interpreted           more          narrowly      and     more
    exclusively;         if        there        are     no       similarities,              then      this
    20
    No.    2014AP2236.akz
    "authori[ty]"            should       be       interpreted         more        broadly       and    less
    exclusively.
    ¶73    Wisconsin           Stat.           § 146.81(5)             defines            "[p]erson
    authorized         by    the    patient"         to       include      individuals        acting      on
    behalf    of:       (1)       minor    patients;           (2)    patients        who     have      been
    adjudicated         incompetent;               (3)        deceased        patients;          and     (4)
    incapacitated patients.                    § 146.81(5).           One might argue that the
    legislature         envisioned             a     certain         commonality           among       these
    categories of individuals.                       And indeed, the court of appeals,
    comparing Moya and her personal injury attorney to these other
    pairs    of    individuals,           interpreted            "authorized"         in     the       phrase
    "person authorized by the patient" to mean "having the power to
    consent to the release of the patient's records," rather than
    merely       the    power        to        receive        those        records.          Moya,        
    366 Wis. 2d 541
    ,            ¶16    (emphasis         added);         see    also     § 146.81(5)         ("A
    court may appoint a temporary guardian for a patient believed
    incompetent to consent to the release of records under this
    section as the person authorized by the patient to decide upon
    the release of records, if no guardian has been appointed for
    the patient." (emphasis added)).                          The court of appeals concluded
    that    adoption         of    Moya's       argument         would      violate        the    manifest
    purpose of the relevant statutes, expanding the definition of
    "person authorized by the patient" beyond the "very specific
    list of individuals" contemplated by the legislature.                                        See Moya,
    
    366 Wis. 2d 541
    , ¶12.
    ¶74    The        interpretation              of     the        court     of     appeals        is
    reasonable.              It    better       comports         with       the     other    enumerated
    21
    No.     2014AP2236.akz
    categories of persons in 
    Wis. Stat. § 146.81
    (5).                                   It possesses
    none of the major defects of the court's interpretation which I
    identified above.             And it is supported by the statutory context
    and by canons of construction.                     And this holds true whether "any
    person      authorized        in    writing       by    the     patient"      is      read     as    a
    standalone category or together with the following clause.                                          If
    read as a standalone category, "any person authorized in writing
    by    the    patient"       would     clearly          not    be   intended      as      a    broad,
    "catch-all" group, because it would not fall at the end of the
    list of enumerated categories; and if read together with the
    following clause ("or a health care agent designated by                                          the
    patient as a principal under ch. 155 if the patient has been
    found    to       be    incapacitated       under       s.    155.05(2),"        § 146.81(5)),
    then "any person authorized in writing by the patient" would
    share the characteristics of the other enumerated categories and
    would       not    be     intended    to        include      attorneys.          These       canons
    certainly point strongly in one direction: against the reading
    adopted by the court.
    ¶75        The    court     does    not    adequately        address        the       reading
    dictated          by     application        of    the        interpretative         methodology
    discussed above; as a result, its reasoning is unpersuasive.                                        It
    also    does       not    explain     why       
    Wis. Stat. § 146.83
    (1b)          would      be
    necessary to exempt public defenders from the payment of these
    fees because public defenders, as virtually all others, would
    need written authorization to obtain the patient's records in
    the     first          instance.          The    court       adopts    a   more        expansive
    interpretation, but seems to base its interpretation on language
    22
    No.   2014AP2236.akz
    that does not have support in common tools of construction.                                  In
    my view, little or nothing in the statutory text supports the
    court's expansive view.
    ¶76     On balance, I must conclude that the interpretation
    adopted by the court today is unlikely to be the correct answer.
    If the statute at issue is really as broad as the court says it
    is,     the   challenged        fee     requirements            are    rendered       largely
    meaningless.          I cannot accept that a plain meaning here was
    intended to exempt virtually all who obtain records from payment
    of the fees set forth.
    ¶77     The       clear         purpose            of      the        statute,         as
    "gathered . . . from           the    text     itself,"         is    to    charge    certain
    individuals fees.             Scalia & Garner, supra, at 33.                     Very simply
    stated, since nearly anyone who wishes to receive a patient's
    records       needs     that     patient's          authorization            and     no   such
    authorized person would ever need to pay the applicable fee,
    virtually no fees would be paid under this statute.                                 It is not
    as though an attorney, appropriately authorized, could never fit
    the definition of "person authorized by the patient."                               But every
    attorney does not fit that definition, and an examination of the
    text reveals that Moya's attorney does not fit that definition.
    ¶78     Finally,          given        the         competing           interpretative
    possibilities         here,     a     point        about      judicial       restraint       is
    appropriate.          Even if it intuitively makes sense that personal
    injury lawyers should not have to pay fees to receive their
    clients' medical records, if I am incorrect, the legislature
    could    easily       amend    the    statute       as     it   did    with        Wis.   Stat.
    23
    No.    2014AP2236.akz
    § 146.83(1b)   thereby   excluding     the   public    defenders.           The
    legislative "fix," if the court is incorrect, requires a virtual
    rewrite of these fee statutes.
    IV
    ¶79    Interpretation   of   the   statutory      text     leads   me   to
    conclude, like the court of appeals, that Moya's personal injury
    attorney is not a "person authorized by the patient" under 
    Wis. Stat. § 146.83
    (3f)(b).      Regardless, it would be well worth the
    legislature's time for it to clarify these statutes so as to
    provide guidance to the public, to lawyers, and to the courts.
    In the absence of such guidance, however, I must respectfully
    dissent.
    ¶80    For the foregoing reasons, I respectfully dissent.
    24
    No.   2014AP2236.akz
    1
    

Document Info

Docket Number: 2014AP002236

Citation Numbers: 375 Wis. 2d 38, 2017 WI 45, 894 N.W.2d 405, 2017 WL 1739828, 2017 Wisc. LEXIS 237

Judges: Gableman, Ziegler, Bradley, Kelly

Filed Date: 5/4/2017

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (21)

United States v. Tohono O’odham Nation , 131 S. Ct. 1723 ( 2011 )

State v. Givens , 28 Wis. 2d 109 ( 1965 )

Seider v. O'CONNELL , 236 Wis. 2d 211 ( 2000 )

Putnam v. Time Warner Cable of Southeastern Wisconsin, Ltd. ... , 255 Wis. 2d 447 ( 2002 )

Bruno v. Milwaukee County , 260 Wis. 2d 633 ( 2003 )

State Ex Rel. Kalal v. Circuit Court for Dane County , 271 Wis. 2d 633 ( 2004 )

Richards v. Badger Mutual Insurance , 309 Wis. 2d 541 ( 2008 )

State v. Grunke , 311 Wis. 2d 439 ( 2008 )

Hocking v. City of Dodgeville , 318 Wis. 2d 681 ( 2009 )

Racine County v. Oracular Milwaukee, Inc. , 323 Wis. 2d 682 ( 2010 )

State v. Popenhagen , 309 Wis. 2d 601 ( 2008 )

Louisville Water Co. v. Clark , 12 S. Ct. 346 ( 1892 )

Hull v. State Farm Mutual Automobile Insurance , 222 Wis. 2d 627 ( 1998 )

Adams Outdoor Advertising, Ltd. v. City of Madison , 294 Wis. 2d 441 ( 2006 )

Industry to Industry, Inc. v. Hillsman Modular Molding, Inc. , 252 Wis. 2d 544 ( 2002 )

Wisconsin Citizens Concerned for Cranes & Doves v. ... , 270 Wis. 2d 318 ( 2004 )

Pawlowski v. American Family Mut. Ins. Co. , 322 Wis. 2d 21 ( 2009 )

State v. Quintana , 308 Wis. 2d 615 ( 2008 )

Connecticut National Bank v. Germain , 112 S. Ct. 1146 ( 1992 )

Perra v. Menomonee Mutual Insurance , 239 Wis. 2d 26 ( 2000 )

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