In re Grandparent Visitation of L.M., A.M., E.M., J.M., B.M. and S.M. ( 2021 )


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  •           IN THE SUPREME COURT OF APPEALS OF WEST VIRGINIA
    FILED
    January 2021 Term
    June 8, 2021
    _______________                              released at 3:00 p.m.
    EDYTHE NASH GAISER, CLERK
    SUPREME COURT OF APPEALS
    No. 20-0037                                OF WEST VIRGINIA
    _______________
    IN RE Grandparent Visitation of L.M., A.M., E.M., J.M., B.M., and S.M.
    ____________________________________________________________
    Appeal from the Circuit Court of Nicholas County
    The Honorable Richard A. Facemire, Judge
    Civil Action No. 18-D-186
    AFFIRMED
    ____________________________________________________________
    Submitted: March 24, 2021
    Filed: June 8, 2021
    Todd A. Kirby, Esq.                         Jefferson L. Triplett, Esq.
    D. Allan Martin, Esq.                       George R. Triplett, Esq.
    Kirby & Ashley, L.C.                        Triplett & Triplett L.C.
    Beckley, West Virginia                      Elkins, West Virginia
    Counsel for Petitioner                      Counsel for Respondents
    Julia R. Callaghan, Esq.
    Callaghan & Callaghan, PLLC
    Summersville, West Virginia
    Guardian ad Litem for the Children
    JUSTICE ARMSTEAD delivered the Opinion of the Court.
    JUSTICE WOOTON concurs and reserves the right to file a concurring opinion.
    CHIEF JUSTICE JENKINS dissents and reserves the right to file a dissenting opinion.
    JUSTICE HUTCHISON dissents and reserves the right to file a dissenting opinion.
    SYLLABUS BY THE COURT
    1.     “In reviewing a final order entered by a circuit court judge upon a
    review of, or upon a refusal to review, a final order of a family court judge, we review the
    findings of fact made by the family court judge under the clearly erroneous standard, and
    the application of law to the facts under an abuse of discretion standard. We review
    questions of law de novo.” Syllabus, Carr v. Hancock, 
    216 W. Va. 474
    , 
    607 S.E.2d 803
    (2004).
    2.     “An appellant must carry the burden of showing error in the judgment
    of which he complains. This Court will not reverse the judgment of a trial court unless error
    affirmatively appears from the record. Error will not be presumed, all presumptions being
    in favor of the correctness of the judgment.” Syllabus Point 5, Morgan v. Price, 
    151 W. Va. 158
    , 
    150 S.E.2d 897
     (1966).
    3.     “‘The Due Process Clauses of Article III, Section 10 of the
    Constitution of West Virginia and of the Fourteenth Amendment of the Constitution of the
    United States protect the fundamental right of parents to make decisions concerning the
    care, custody, and control of their children.’ Syl[labus] P[oint] 3, Lindsie D.L. v. Richard
    W.S., 
    214 W. Va. 750
    , 
    591 S.E.2d 308
     (2003).” Syllabus Point 2, Meagan S. v. Terry S.,
    
    242 W. Va. 452
    , 
    836 S.E.2d 419
     (2019).
    i
    4.     “The Grandparent Visitation Act, 
    W. Va. Code § 48
    –10–101 et seq.,
    is the exclusive means through which a grandparent may seek visitation with a grandchild.”
    Syllabus Point 1, In re Hunter H., 
    231 W. Va. 118
    , 
    744 S.E.2d 228
     (2013).
    ii
    Armstead, Justice:
    V.Y. 1 (“Petitioner”), the mother of the children at issue, appeals the Circuit
    Court of Nicholas County’s 2 order affirming the family court’s order which crafted a
    reunification plan with the goal of allowing grandparent visitation to C.M. and D.M.
    (“Respondents”), the paternal grandparents of L.M., A.M., E.M., J.M., B.M., and S.M.
    (collectively, “the children”).
    Upon review of the record, hearing the arguments of counsel, and research
    of the pertinent legal authorities, we conclude that Petitioner did not meet her burden to
    demonstrate error and we therefore affirm the circuit court.
    I. FACTUAL AND PROCEDURAL BACKGROUND
    Petitioner and L.C.M. were married and the children were born of their
    marriage. Sometime in late 2017 or early 2018, they separated and their final divorce
    decree was entered on June 29, 2018. As a result of that divorce, Petitioner was granted
    1
    As this case is concerned with minor children, we will follow our long-
    standing practice of identifying the parties by their initials. See, e.g., State v. Edward
    Charles L., 
    183 W. Va. 641
    , 645 n.1, 
    398 S.E.2d 123
    , 127 n.1 (1990).
    2
    By Administrative Order of this Court entered on October 2, 2019, the
    request for voluntary recusal by the Honorable Stephen O. Callaghan, Judge of the Twenty-
    Eight Judicial Circuit, was granted and the Honorable Richard A. Facemire, Judge of the
    Fourteenth Judicial Circuit, was assigned to the Nicholas County Circuit Court to preside
    over this matter.
    1
    full custody of the children and L.C.M. was granted supervised visitation. By request of
    Petitioner, visitation was supervised by L.C.M.’s parents, the Respondents.
    During the visitation exchange on September 21, 2018, Petitioner’s father,
    the children’s maternal grandfather, delivered the children to a parking lot in Craigsville,
    West Virginia. L.C.M., along with his father, Respondent C.M., came at the appointed
    time to exchange the children. During that exchange, and in the presence of all the children,
    the maternal grandfather drew a handgun and shot L.C.M. L.C.M. died of his wounds at
    the scene. Thereafter, the children witnessed their maternal grandfather turn the gun on
    himself and commit suicide.
    In the following weeks, there were two funerals. Petitioner did not allow the
    children to attend either the service for the maternal grandfather or the service for L.C.M.
    On October 5, 2018, one day prior to L.C.M.’s memorial service, Respondents filed their
    petition for grandparent visitation in family court and sought an ex parte order requiring
    the children to attend L.C.M.’s memorial service. The family court denied the ex parte
    relief, appointed a guardian ad litem for the children, and scheduled a hearing on the
    visitation petition for November 27, 2018. Due to a scheduling conflict, the matter was
    rescheduled for January 14, 2019.
    2
    Prior to that hearing date, the guardian ad litem met with the children, the
    children’s therapists, Respondents, and Petitioner. On January 9, 2019, 3 the guardian ad
    litem filed a comprehensive report 4 recommending that Respondents be granted visitation
    with the children. As the family court noted, “when the [guardian ad litem] filed her
    comprehensive report, all of the [children’s] counselors were in agreement as to the
    recommendation for the commencement of contact between [Respondents] and some of
    the minor children in a therapeutic setting.”
    The hearing in this matter took place over a ten-hour period on May 15, 2019,
    during which the family court heard from thirteen witnesses, including the parties and the
    children’s therapists. The next day, the family court discovered that its recording system
    failed to memorialize the hearing. Thereafter, the family court sent a letter to all parties
    explaining the situation and informing the parties “that its ability to make findings of fact,
    conclusions of law and render a decision in this matter [was] not impacted.” A telephonic
    hearing was held on May 29, 2019, to discuss the lack of an appealable record and the
    3
    On the same day, Brandon S. Steele, Esquire, filed a notice of appearance
    and a motion to continue in the family court on behalf of Petitioner. Because Mr. Steele
    was a member of the West Virginia Legislature, pursuant to the provisions of West Virginia
    Code § 4-1-17 (2005), he could not be compelled to appear prior to the conclusion of the
    legislative session. Thereafter, the family court rescheduled this matter for a pretrial
    hearing on May 6, 2019, and a final hearing for May 15, 2019. Mr. Steele does not appear
    as counsel before this Court.
    4
    The guardian ad litem’s report and her June 14, 2019 update were
    incorporated by reference into the family court’s final order.
    3
    parties agreed to submit proposed findings of fact and conclusions of law. The family court
    directed the guardian ad litem to submit in writing “updated findings/recommendations to
    her prior report, consistent with her in-court testimony.”
    On July 8, 2019, the family court entered a substantial, highly detailed, and
    well-reasoned thirty-nine page order establishing a reunification therapy plan requiring a
    reunification therapist to recommend to the family court whether to grant grandparent
    visitation to Respondents. 5 In that order, the family court applied the thirteen factors
    enumerated in West Virginia Code § 48-10-502 (2001) regarding grandparent visitation,
    found that Petitioner “is a fit parent, as defined by applicable law,” and gave special weight
    to Petitioner’s preference that no visitation be had between Respondents and the children.
    On the latter issue, the family court acknowledged the applicable law requiring it to afford
    special weight to Petitioner’s preference regarding visitation stating in its orders, “[t]he
    [c]ourt is required to give [the twelfth] factor ‘special weight.’ The [c]ourt believes that it
    has given this factor special weight in rendering a decision.” The family court proceeded
    to find that “[e]ven giving the twelfth factor ‘special weight,’ the [c]ourt finds by a
    preponderance of the evidence that the totality of the thirteen (13) factors weigh[s] in favor
    5
    This thirty-nine page order contains one hundred and forty-four numbered
    findings of fact, followed by nineteen numbered conclusions of law. Many of these
    findings and conclusions include multiple subparagraphs. This Court appreciates and
    acknowledges the family court’s efforts in thoroughly analyzing the facts and law in this
    and its subsequent order.
    4
    of a grant of reasonable grandparent visitation.” 6 Importantly, the family court also found
    that grandparent visitation was in the best interest of the children and that it would not
    substantially interfere with the parent-child relationship.
    As a part of its findings in its July 8, 2019 order, the family court established
    a visitation schedule that detailed the responsibilities of the parties. In that schedule, the
    family court required joint therapy sessions between Respondents and the children, and
    required Petitioner to participate in therapy sessions with the children. 7 The family court
    further adopted a graduated schedule starting with supervised visits with the children which
    would progress into unsupervised overnight visits and visitation during the children’s
    Christmas vacation from school, culminating in a full week of visitation during summer
    recess from school. Importantly, the family court twice included specific 8 provisions
    allowing for immediate review of its order:
    If, any time after the first therapeutic family session,
    [Petitioner] has a good faith belief that any of the children are
    adversely and/or negatively affected by the visit to the point
    that it is detrimental to their well-being, counsel for [Petitioner]
    6
    “[T]he Legislature has gone to great lengths to enumerate the factors listed
    in 
    W. Va. Code § 48
    –10–502. These factors should be clearly addressed in any family court
    order granting grandparent visitation rights.” Turley v. Keesee, 
    218 W. Va. 231
    , 234, 
    624 S.E.2d 578
    , 581 (2005).
    7
    The first two joint sessions were to be with L.M. only. B.M. and S.M. were
    to be added for the third session, while J.M. and E.M. were included in the fourth.
    Provisions were made to add A.M. to the sessions when counselors “determine[ed] the
    pace at which A.M. will be included.”
    8
    The two provisions differ in only minor respects. The substance of the two
    admonitions is exactly the same. We quote the first here.
    5
    may file a [m]otion detailing the same and the [c]ourt will
    schedule a prompt telephonic hearing. If a [m]otion is filed, all
    further therapeutic family sessions will be delayed pending a
    hearing.
    The July 8, 2019 order also included a clear statement addressing the failure
    of the family court’s recording system by granting all parties the right to seek
    reconsideration of its order. Specifically, the family court stated:
    Due to the lack of an appealable record, the [c]ourt will
    grant a hearing to any party upon the filing of a proper motion
    for reconsideration, for the purpose of making a record and
    presenting any testimony or evidence presented at the hearing
    on May 15, 2019.
    (emphasis added).
    After the family court ruled, Petitioner filed objections and moved for
    reconsideration. The family court heard testimony on the motion for reconsideration on
    August 26, 2019. However, instead of making a record of the evidence missing from the
    May 15, 2019 hearing transcript, Petitioner offered the testimony of the children’s
    therapists, Mary Lilly (counselor for A.M. and E.M.), Brittany Henderson (counselor for
    J.M.), and Stephani Trent (counselor for L.M.) to explain why they no longer
    recommended grandparent visitation. In its September 19, 2019 order from this seven-
    hour hearing, the family court observed that in contrast to the initial report from the
    guardian ad litem, “after hearing further testimony from all of the counselors . . all three .
    . . clearly recommend against visitation at this time.” In that order, the family court granted,
    in part, the motion for reconsideration. This seven-page order made certain changes to the
    6
    findings contained in the July 8, 2019 order. Particularly, the September 19, 2019 order
    made significant changes to the previously established visitation schedule. Instead of
    establishing grandparent visitation with a regimented schedule, this order required the
    Respondents and the children to undergo reunification counseling and that future visitation
    with L.M., J.M., B.M. and S.M. “shall be carried out in accordance with the
    recommendations of the reunification therapist.” The family court further stated, “the
    Court will defer to the discretion and recommendation of the reunification therapist as to
    if and when and [sic] joint therapy sessions with the minor children and [Respondents] are
    proper. The [family court] will schedule review hearings to monitor the minor children’s
    progress.” The family court also excluded A.M. and E.M. from the reunification therapy,
    allowing for future hearings on the question of visitation between those children and
    Respondents. Therefore, in modifying its July 8, 2019 order, the family court changed
    course and no longer ordered immediate grandparent visitation but established a
    therapeutic process, which could possibly lead to grandparent visitation if recommended
    by the reunification therapist. These two orders, taken together, constituted a roadmap by
    which eventual grandparent visitation could be achieved. They also allowed Petitioner the
    opportunity to request a halt of the reunification process by filing a good faith motion.
    Petitioner appealed the decision of the family court to the circuit court, which
    affirmed, stating:
    The [f]amily [c]ourt conducted a meticulous analysis of
    the thirteen (13) statutory factors to consider before granting
    grandparent visitation, as set forth in [West Virginia] Code §
    7
    48-10-502. The [f]amily [c]ourt did give special weight and
    consideration to [Petitioner’s] preference that grandparent
    visitation not occur. However, in considering that factor, the
    [f]amily [c]ourt is not obligated to ignore all of the other factors
    present, and should consider the totality of the circumstances.
    The [f]amily [c]ourt found that there were eight (8) factors in
    favor of the visitation. Furthermore, the [f]amily [c]ourt took
    great pains to establish a counseling schedule for the children
    to facilitate the reunification visits with [Respondents]. The
    [f]amily [c]ourt made special provisions to accommodate the
    different needs of each individual child, and the [f]amily
    [c]ourt set out a process for the [f]amily [c]ourt and the
    [g]uardian ad [l]item to continue to monitor the progress of the
    children and the visits. The [c]ourt finds that the [f]amily
    [c]ourt did not err and did not abuse its discretion in its
    application of the law to the unique facts and circumstances of
    this case.
    It is from the entry of the circuit court’s December 19, 2019 order affirming
    the family court that Petitioner appeals.
    II. STANDARD OF REVIEW
    Review of family court decisions are governed by the following:
    In reviewing a final order entered by a circuit court
    judge upon a review of, or upon a refusal to review, a final
    order of a family court judge, we review the findings of fact
    made by the family court judge under the clearly erroneous
    standard, and the application of law to the facts under an abuse
    of discretion standard. We review questions of law de novo.
    Syllabus, Carr v. Hancock, 
    216 W. Va. 474
    , 
    607 S.E.2d 803
     (2004). Along with this
    standard comes the fundamental principle that Petitioner must point this Court to an error
    in the record to entitle her to relief. Rule 7(d) of the West Virginia Rules of Appellate
    Procedure requires that “petitioner shall prepare and file an appendix containing ... [t]he
    8
    judgment or order appealed from, and all other orders applicable to the assignments of error
    on appeal,” “[m]aterial excerpts from official transcripts of testimony or from papers in
    connection with a motion,” and “[o]ther parts of the record to which the parties wish to
    direct the Court’s attention.” W. V. R. App. P. 7(d) (emphasis added).
    This requirement is expounded upon in Rule 10(c)(7) of the West Virginia
    Rules of Appellate Procedure which requires that “[t]he argument must contain appropriate
    and specific citations to the record on appeal, including citations that pinpoint when and
    how the issues in the assignments of error were presented to the lower tribunal.” Under this
    Rule, “[t]he Court may disregard errors that are not adequately supported by specific
    references to the record on appeal.” As we have previously held,
    An appellant must carry the burden of showing error in
    the judgment of which he complains. This Court will not
    reverse the judgment of a trial court unless error affirmatively
    appears from the record. Error will not be presumed, all
    presumptions being in favor of the correctness of the judgment.
    Syllabus Point 5, Morgan v. Price, 
    151 W. Va. 158
    , 
    150 S.E.2d 897
     (1966). Further, we
    “will not consider an error which is not properly preserved in the record nor apparent on
    the face of the record.” Syllabus Point 4, State v. Browning, 
    199 W. Va. 417
    , 
    485 S.E.2d 1
    (1997).
    In this case, Petitioner’s citations to the record overwhelmingly consist of
    citations to orders and pleadings filed below. As noted above, there was no record of the
    May 15, 2019 family court hearing. However, the family court gave the parties the
    9
    opportunity to request another hearing “for the purpose of making a record and presenting
    any testimony or evidence presented at the hearing on May 15, 2019.” No party took the
    family court up on that extraordinary offer. Petitioner did ask for and receive a hearing on
    August 26, 2019, on her motion for reconsideration. However, the only testimony offered
    by Petitioner at that hearing and available for this Court to review consists of testimony
    from the children’s therapists. Even after adducing this testimony, Petitioner does not cite
    to or quote any portion of their testimony in her brief. Instead, she places substantial
    reliance upon the family court’s orders despite having some record evidence to which she
    could point.
    Thus, Petitioner neither created a reviewable record for appellate review
    when the family court gave her the opportunity to do so nor did she point to any evidence
    adduced at the August 26, 2019 hearing in her filings with this Court. In fact, none of the
    testimony offered on August 26, 2019, provided any helpful insight into the relevant
    statutory factors. As noted throughout this opinion, that dearth of testimony makes it
    impossible for this court to find error and is fatal to Petitioner’s appeal. Nevertheless, given
    the gravity of the factual matters and to afford consideration of petitioner’s arguments
    which are not affected by the absence of a reviewable record, we will proceed to address
    petitioner’s assignments of error as asserted.
    10
    III. ANALYSIS
    This matter contains some of the most heart-wrenching facts imaginable. Six
    innocent children witnessed their father and grandfather die in a most terrifying manner.
    At that moment, not only did the children lose their father but Respondents lost a son. With
    this devastating background, the family court was tasked with the difficult duty of weighing
    the interests of the children who have endured tremendous emotional hardship, their
    Petitioner mother who has strived to help them move forward from this trauma, and the
    Respondent grandparents who lost their son and all contact with the children.
    As the family court found Petitioner to be a fit parent, we acknowledge that
    the United States Supreme Court has recognized that the rearing of children is of
    constitutional importance and that the preference of a fit parent regarding grandparent
    visitation must be given significant weight. See Troxel v. Granville, 
    530 U.S. 57
     (2000).
    “‘The Due Process Clauses of Article III, Section 10 of the Constitution of West Virginia
    and of the Fourteenth Amendment of the Constitution of the United States protect the
    fundamental right of parents to make decisions concerning the care, custody, and control
    of their children.’ Syl[labus] [Point] 3, Lindsie D.L. v. Richard W.S., 
    214 W. Va. 750
    , 
    591 S.E.2d 308
     (2003).” Syllabus Point 2, Meagan S. v. Terry S., 
    242 W. Va. 452
    , 
    836 S.E.2d 419
     (2019).
    In discussing the rationale of Troxel, this Court has
    observed that the Supreme Court “instructs that a judicial
    determination regarding whether grandparent visitation rights
    are appropriate may not be premised solely on the best interests
    of the child analysis.” [Visitation of] Cathy L.[(R.)]M. v. Mark
    11
    Brent R., 
    217 W. Va. 319
    , 327–28, 
    617 S.E.2d 866
    , 874–75
    (2005). Rather, the evaluating court “must also consider and
    give significant weight to the parents’ preference, thus
    precluding a court from intervening in a fit parent’s decision
    making on a best interests basis.” 
    Id.
    In re Visitation of A.P., 
    231 W. Va. 38
    , 42, 
    743 S.E.2d 346
    , 350 (2013).
    At common law, “grandparents possessed no legal right to custody or
    visitation of a grandchild over the parent’s objection.” Petition of Nearhoof, 
    178 W. Va. 359
    , 361, 
    359 S.E.2d 587
    , 589 (1987) (cleaned up). Thus, our Legislature has created a
    framework for grandparents to seek visitation. “The Grandparent Visitation Act, 
    W. Va. Code § 48
    –10–101 et seq., is the exclusive means through which a grandparent may seek
    visitation with a grandchild.” Syllabus Point 1, In re Hunter H., 
    231 W. Va. 118
    , 
    744 S.E.2d 228
     (2013). Under this Act, a “grant [of] reasonable visitation to a grandparent”
    shall be made when two elements are satisfied: 1) “upon a finding that visitation would be
    in the best interests of the child and [2)] would not substantially interfere with the parent-
    child relationship.” 
    W. Va. Code § 48-10-501
     (2006). “[I]f a preponderance of the
    evidence shows that visitation is in the best interest of the child,” grandparent visitation
    “shall be granted.” 
    W. Va. Code § 48-10-702
    (a) (2001).
    To weigh a petition for grandparent visitation, our Legislature adopted
    thirteen factors for courts to consider. See 
    W. Va. Code § 48-10-502
    . These thirteen factors
    are:
    (1) The age of the child;
    12
    (2) The relationship between the child and the grandparent;
    (3) The relationship between each of the child’s parents or the
    person with whom the child is residing and the grandparent;
    (4) The time which has elapsed since the child last had contact
    with the grandparent;
    (5) The effect that such visitation will have on the relationship
    between the child and the child’s parents or the person with
    whom the child is residing;
    (6) If the parents are divorced or separated, the custody and
    visitation arrangement which exists between the parents with
    regard to the child;
    (7) The time available to the child and his or her parents, giving
    consideration to such matters as each parent’s employment
    schedule, the child’s schedule for home, school and
    community activities, and the child’s and parents’ holiday and
    vacation schedule;
    (8) The good faith of the grandparent in filing the motion or
    petition;
    (9) Any history of physical, emotional or sexual abuse or
    neglect being performed, procured, assisted or condoned by the
    grandparent;
    (10) Whether the child has, in the past, resided with the
    grandparent for a significant period or periods of time, with or
    without the child’s parent or parents;
    (11) Whether the grandparent has, in the past, been a
    significant caretaker for the child, regardless of whether the
    child resided inside or outside of the grandparent’s residence;
    (12) The preference of the parents with regard to the requested
    visitation; and
    (13) Any other factor relevant to the best interests of the child.
    
    Id.
    This Court has held that those provisions contemplate the special weight that
    is constitutionally afforded a fit parent’s wishes in its twelfth factor. See State ex rel.
    Brandon L. v. Moats, 
    209 W. Va. 752
    , 763, 
    551 S.E.2d 674
    , 685 (2001). We are mindful
    that:
    13
    In an ideal world, parents might always seek to cultivate
    the bonds between grandparents and their grandchildren.
    Needless to say, however, our world is far from perfect, and in
    it the decision whether such an intergenerational relationship
    would be beneficial in any specific case is for the parent to
    make in the first instance. And, if a fit parent’s decision of the
    kind at issue here becomes subject to judicial review, the court
    must accord at least some special weight to the parent’s own
    determination.
    In re Visitation of A.P., 231 W. Va. at 42, 74. S.E.2d at 350 (citation omitted). Although
    we have never attached mathematical certainty to a fit parent’s parental preference, we
    have noted that “in light of the Troxel decision it is clear that the court must accord at least
    some special weight to the parent’s own determination provided that the parent has not
    been shown to be unfit.” Id. (internal quotation omitted).
    In this case, Petitioner first maintains that the family court and circuit court
    infringed on her constitutional right to rear her children by not properly applying “special
    weight” to her preference. We have previously ruled our Grandparent Visitation Act is
    constitutional. See, Syllabus Point 3, Brandon L. (“The West Virginia Grandparent
    Visitation Act, West Virginia Code §§ 48–2B–1 to –12 (1998) (Repl.Vol.1999) [recodified
    in West Virginia Code §§ 48-10-101 to 48-10-1201 in 2001], by its terms, does not violate
    the substantive due process right of liberty extended to a parent in connection with his/her
    right to exercise care, custody, and control over his/her child[ren] without undue
    interference from the state.”). However, that holding does not necessarily preclude us from
    finding the application of the statute unconstitutional as applied to the facts of a particular
    case. See Troxel, 
    530 U.S. at 75
     (Washington statute unconstitutional as applied). Thus,
    14
    even though this Court has found the statute facially constitutional, it must still be applied
    in a constitutional manner to comply with Troxel’s mandate.
    To find such application constitutionally sound, three aspects of Troxel must
    be met. First, a parent’s “fundamental liberty interest” in the rearing of their children must
    be recognized because fit parents are presumed to act in the best interests of their children.
    
    Id.,
     
    530 U.S. at 65
    . Second, given a parent’s liberty interest in childrearing, the state will
    “normally” have no reason to question parental decisions. 
    Id.,
     
    530 U.S. at 68
    . Troxel
    emphasized that its ruling did not rest on a fit parent’s “normal” right to be free of state
    intervention in parenting decisions, but instead rested on a “combination of ... factors.” 
    Id.
    530 U.S. at 68, 71
    . Third, the United States Supreme Court established that a fit parent’s
    preference regarding grandparent visitation must be afforded the “special weight” we
    discussed above. 
    Id.
     
    530 U.S. at 70
    . The trial court in Troxel failed to give “at least some
    special weight” to the mother’s “determination of her daughters’ best interests.” 
    Id.
     
    530 U.S. at 69
    .    This “special-weight” prerequisite is codified as factor twelve of our
    Grandparent Visitation Act. As explained more fully below, the family court did place
    significant weight upon Petitioner’s preference and determined that this factor weighs
    against grandparent visitation.
    Petitioner’s second argument is that the lower tribunals improperly applied
    the thirteen factors contained in West Virginia Code § 48-10-502. Specifically, Petitioner
    takes issue with the family court’s findings as to factors one, two, four, seven, nine, ten,
    15
    eleven, twelve, and thirteen. Respondents and the guardian ad litem respond that the lower
    court gave special weight to Petitioner’s preference and that the thirteen factors were
    properly balanced. We reiterate, however, that this case has an inadequate record and the
    parties chose to forego the opportunity afforded them by the family court to supplement
    the record in light of the absence of a recording of the May 15, 2019 hearing. With rare
    exception, nearly all of Petitioner’s citations to the “record” are citations to the family
    court’s orders themselves. For this reason, we are disinclined to disturb the findings of the
    factfinder, particularly with regard to its credibility findings. We will now examine each
    of the thirteen factors, in turn.
    A.      The Uncontested Factors
    The parties agree with the family court’s rulings on factors three, five, six,
    and eight. As there is no disagreement as to these factors, we will only briefly discuss them
    here.
    1)     Factor Three – The Relationship Between Petitioner and Respondents
    Prior to the shooting there was a good relationship between Petitioner and
    Respondents.      Nonetheless, because of the clear animus between Petitioner and
    Respondents duly noted in the family court’s order, the family court determined this factor
    weighed against visitation.
    16
    2)     Factor Five – Effect On Relationship Between Petitioner and The Children
    The family court weighed this factor against visitation mainly based upon the
    concern that the animus among the parties would infect the relationship between Petitioner
    and the children.
    3)     Factor Six – Custody and Visitation Between Divorced Parents
    The family court found this factor to be neutral based upon the fact that
    L.C.M. is deceased.
    4)     Factor Eight – Respondents’ Good Faith In Filing Visitation Petition
    There was no dispute regarding the fact that the grandparent visitation
    petition was filed in good faith.
    B.     The Contested Factors
    As for the remaining factors, Petitioner challenges the family court’s rulings,
    pointing this Court to the family court’s orders in support of her arguments. We cannot
    say that the family court erred if Petitioner does not point us to evidence that refutes the
    findings made by the family court. Petitioner’s failure to create a more comprehensive
    record when offered the chance to do so, coupled with the lack of citation to evidence,
    leads us to conclude that the family court did not err. Bearing that in mind, we now
    17
    examine the remaining factors, noting where Petitioner did not provide evidentiary support
    for meaningful review.
    1)     Factor One – The Children’s Age
    On September 21, 2018, 9 the children were the following ages: L.M., ten
    years old, A.M., nine years old, E.M., eight years old, J.M., seven years old, B.M., three
    years old, and S.M., one year old.
    The family court found that this factor weighed “more heavily in favor of the
    four” oldest children having visitation with Respondents but “it is important that the
    younger siblings [B.M. and S.M.] be included in any visitation involving their siblings.”
    Petitioner argues that because the children are of an age that they should be allowed to
    express their own preferences, the family court erred by not giving any consideration to
    their preferences, and that the age of the two youngest children militates against visitation.
    Thus, Petitioner contends, this factor should be weighed against visitation. In support of
    this argument, Petitioner cites only to two exhibits 10 in the record that are not orders or
    9
    This date is significant in that it is the date that the shootings took place
    and is the last date that Respondents saw the children. The instant petition was filed a mere
    fourteen days later.
    10
    These two exhibits are: 1) A Treatment Summary for L.M. dated May 8,
    2019, and attached as Exhibit 1 to the guardian ad litem’s disclosure of documents and 2)
    A Treatment Summary for J.M. dated November 28, 2018, and attached as Exhibit 10, to
    the guardian ad litem’s report. Both documents were attached to pleadings below.
    18
    pleadings. Neither of these exhibits demonstrate the family court erred. Thus, we cannot
    conclude that the family court was wrong in weighing this factor in favor of visitation.
    2)     Factor Two – The Relationship Between The Children and Respondents
    The family court found this factor to weigh in favor of visitation. Similar to
    the first factor, the older children had a more substantial relationship with Respondents
    than the younger children. L.M. lived with Respondents on two occasions and most of the
    children lived with them at least once. 11 Respondents served as babysitters for all the
    children numerous times over the better part of a decade.
    Petitioner argues that although Respondents babysat the children, such
    babysitting was sporadic. Petitioner further argues that “the lack of communication”
    between Respondents and the children since this litigation ensued weighs against visitation.
    Thus, Petitioner urges, it was error to weigh this factor in favor of visitation.
    In support of this argument, Petitioner again points to no evidence to support
    her position. Every citation to the record relating to this point is to orders or pleadings. It
    11
    The July 8, 2019 family court order indicates that L.M. lived with
    Respondents for approximately two years after he was born in 2007. Specifically, when
    the other children resided with Respondents is unclear due to a lack of an appealable record
    from the May 15, 2019 hearing. However, the family court specifically found that L.M.
    “lived in [Respondents’] home on two (2) occasions” and that “most of the children lived
    with them on at least one occasion.” Petitioner could have clarified this issue during the
    August 26, 2019 hearing, but did not.
    19
    would have been a simple task to call a witness at the August 26, 2019 hearing to create a
    record regarding the relationship between the children and Respondents. Yet, Petitioner
    chose to focus solely upon the testimony of the children’s therapists at that hearing and
    does not point us to anything specifically within that testimony to support Petitioner’s
    position. The findings and conclusions of the family court were not effectively challenged
    by Petitioner.
    Thus, we cannot say that the family court was incorrect in weighing this
    factor in favor of visitation. The family court found that Respondents’ relationship with
    the children was shown to include periods of co-habitation and serving as primary
    babysitters and Petitioner did not point to record evidence to refute those findings.
    3)        Factor Four – Time From Contact Between The Children and Respondents
    There has been no contact between the children and Respondents since
    September 21, 2018. Respondents filed their visitation petition only fourteen days later.
    Included with the visitation petition was an ex parte request for the children to attend
    L.C.M.’s memorial service, which was denied by the family court. Essentially, the family
    court found that delays caused by the process should not be attributable to any action or
    inaction by Respondents and weighed this factor in favor of visitation. Petitioner argues
    that there has been a significant period since Respondents last saw the children and that
    this factor weights against visitation.
    20
    In the matter of Michael C. v. Teressa D., No. 13-1077, 
    2014 WL 4930191
    (W. Va. Oct. 2, 2014) (memorandum decision), the adoptive parents of the grandchildren
    caused the matter to remain in litigation for much longer than necessary. See id. at *5.
    Additionally, the circuit court failed to timely enter orders. See id. Ultimately, this Court
    found that delays that were caused by a party or the court were not attributable to the
    grandparents when considering this factor. See id. Although there is no evidence here that
    any party was intentionally delaying the family court proceeding or that the family court
    was slow to rule, we agree with the principle set forth in Michael C. that ongoing litigation
    which “contributed to the lack of . . . grandparent visitation,” Id., should not be attributed
    to Respondents. Thus, the family court correctly allocated this factor in favor of visitation.
    4)     Factor Seven – Time Available to The Children and Petitioner
    The family court found the time available to the children and Petitioner to be
    neutral but found such availability should be considered in fashioning visitation. Petitioner
    argues that this factor should have weighed against visitation as there are many activities,
    both school and extracurricular, that were not properly considered by the family court.
    Petitioner also urges that the amount of notice needed for work schedules and the distance
    and time associated with potential visitation should have tilted this factor against visitation.
    Again, Petitioner points to nothing in the record to support this argument.
    Neither letters between counsel nor the orders and pleadings filed below constitute
    evidence to refute the family court’s findings. Petitioner could have offered testimony on
    21
    this subject at the August 26, 2019 hearing but did not. Thus, we cannot conclude that the
    family court erred in finding this factor as neutral.
    5)      Factor Nine – Abuse by Respondents
    There were no substantiated reports of Respondents performing, procuring,
    assisting, or condoning any abuse or neglect on the children found by the family court.
    There were allegations that Respondents and L.C.M. were “mean” to the children.
    However, during L.M.’s first meeting with the guardian ad litem he made unsolicited
    statements to the guardian ad litem that the other children were going to fabricate abuse
    allegations.   The other children did thereafter allege that they had been abused by
    Respondents.
    Petitioner argues that there were allegations of abuse by Respondents and
    that Respondents “unfairly attempt[ed] to villainize” Petitioner which were both
    overlooked by the family court. Thus, Petitioner contends this factor weighs against
    visitation.
    What Petitioner is essentially arguing is that the family court improperly
    weighed the credibility of the witnesses before it. Again, to refute this finding, Petitioner
    had the opportunity to offer testimony to establish any such abuse at the August 26, 2019
    hearing. Instead, Petitioner merely cites to the family court’s order. Such argument is
    insufficient to establish error since the family court was the trier of fact and had to weigh
    22
    the credibility of the allegations made by the children with the statement of L.M. See State
    v. Guthrie, 
    194 W. Va. 657
    , 669 n.9, 
    461 S.E.2d 163
    , 175 n.9 (1995) (“An
    appellate court may not decide the credibility of witnesses or weigh evidence as that is the
    exclusive function and task of the trier of fact.”). Thus, we cannot conclude that the family
    court erred as to this factor.
    6)      Factor Ten – The Children Residing With Respondents
    It was found by the family court that L.M. lived with Respondents on two
    occasions and most of the remaining children lived with Respondents on at least one
    occasion. Petitioner essentially argues that the times were itinerant and that the younger
    two children did not spend as much time residing with Respondents as the older children.
    Petitioner contends that the finding by the family court that this factor weighs in favor of
    visitation was erroneous and that it actually weighs against visitation.
    Once again, Petitioner only directs us to orders and pleadings to support this
    argument. As in our discussion above, Petitioner could easily have offered evidence at the
    August 26, 2019 hearing to establish precisely when the children did or did not reside with
    Respondents. Petitioner’s argument requires specificity, but none is offered. Based upon
    that, we cannot say that the family court erred in weighing this factor in favor of visitation.
    23
    7)     Factor Eleven – Respondents as Significant Caretaker
    The family court found Respondents provided care for the children whenever
    needed, with two small windows of time as exceptions, and the children lived with
    Respondents as noted in the factor ten analysis. Thus, the family court found this factor to
    weigh in favor of visitation. Petitioner argues that occasional babysitting does not rise to
    the level of a significant caretaker but offers no evidence to refute the family court’s
    findings.
    Because Petitioner again only cites to the findings of the family court and
    points to no specific testimony to refute the family court, we believe the family court
    correctly allocated this factor in favor of visitation.      The family court found that
    Respondents regularly babysat the children for the better part of a decade, that the children
    lived with Respondents for varying periods of time, and that after Petitioner and L.C.M.
    divorced, Respondents were supported by Petitioner as the party to supervise the children’s
    visitation with L.C.M. Petitioner cites nothing to refute these findings.
    8)     Factor Twelve – Petitioner’s Preference
    As discussed above, this factor must be given special weight and we believe
    that the family court afforded such weight. First, we note that Petitioner 12 stated early on
    12
    We commend Petitioner on her efforts to protect the children considering
    the tragedy that they witnessed. In the face of extreme adversity, her efforts demonstrated
    (continued . . .)
    24
    in the proceedings that she was not against visitation. She clearly communicated to the
    guardian ad litem that she believed the children should have visitation with Respondents
    when they are ready and she allowed a letter from Respondents to be read to the children
    during a therapy session. She also purchased cell phones for the older children and
    programmed Respondents’ phone numbers into them to allow the children to contact
    Respondents whenever they wanted. In fact, while L.C.M. was still living, Petitioner had
    no problems with allowing Respondents to babysit the children and she insisted
    Respondents supervise L.C.M.’s visitation with the children.
    Later in the proceeding, Petitioner changed her position and clearly espoused
    that she wanted Respondents to have no visitation with the children. Based upon this
    change in position, the family court placed significant weight upon Petitioner’s change of
    mind and found that this factor weighed against visitation. The parties agree that this factor
    weighs against visitation. However, Petitioner vehemently argues that the family court did
    not accord this factor the “special weight” it requires.
    It is clear to us that the family court did attach the special weight required by
    Troxel to Petitioner’s preference but, nonetheless, ultimately found in favor of
    Respondents. As we have said:
    unmatched love and compassion for the children. Following the shooting, she immediately
    enrolled them in therapy sessions and has strongly advocated for them throughout the
    process. Our affirmance of the lower tribunals should not in any way negatively reflect
    upon Petitioner.
    25
    A fundamental principle, properly gleaned from the
    scholarly writings and legal opinions reviewed by this Court,
    is that the pronouncements of Troxel do not predispose every
    case to an ultimate determination favoring the natural parent in
    a complete and conclusive manner. An assessment of the
    specific circumstances of each case is still required, and while
    the reviewing court must accord special weight to the
    preferences of the parent, the best interests of the child are not
    to be ignored and must be included as a critical component of
    the dialogue regarding visitation or custody.
    In re K.H., 
    235 W. Va. 254
    , 265, 
    773 S.E.2d 20
    , 31 (2015) (internal footnote omitted).
    Thus, we believe the family court did properly place significant weight upon
    this factor. In its order, it stated that “[t]he [c]ourt believes it has given this factor special
    weight in rendering a decision” and “[e]ven giving the twelfth factor ‘special weight,’ the
    [c]ourt finds by a preponderance of the evidence that the totality of the thirteen (13) factors
    weigh in favor of a grant of reasonable grandparent visitation.”
    Further, in its September 19, 2019 order, the family court modified the
    original visitation schedule established in its July 8, 2019 order. As a result of Petitioner’s
    concerns, instead of a graduated visitation schedule as originally crafted, the family court
    adopted reunification therapy as the keystone to allowing future visitation. Additionally,
    the family court afforded the reunification therapist great deference in making
    determinations regarding the progress of reunification. These changes clearly demonstrate
    that the family court accorded special weight to Petitioner’s preference as required under
    26
    Troxel by not ordering unfettered grandparent visitation but requiring a reunification
    therapist to determine if such visitation could be effectively accomplished.
    9)     Factor Thirteen – Other Relevant Factors In Best Interest of The Children
    The family court found this factor to weigh in favor of visitation. This
    finding stems from the family court’s concern that Petitioner would never encourage the
    children to have visitation with Respondents. Further, given the acrimonious relationship
    between Petitioner and Respondents, the family court doubted the children would ever feel
    safe in expressing a desire for visitation. Thus, the family court found that in the best
    interest of the children, this factor weighed in favor of visitation.
    Petitioner essentially contends that these findings tread into Troxel territory
    and that, because Petitioner does not want visitation, she is under no obligation to
    encourage the children to engage in it. However, this factor is for the family court to weigh
    information through the prism of what is in the best interest of the children and Petitioner
    points to nothing but the family court’s orders for her position. Given that, we cannot say
    that the family court erred, and we concur that this factor weighs in favor of visitation.
    C.     Testimony of The Children’s Therapists – August 26, 2019
    Finally, we address Petitioner’s argument regarding the testimony of the
    children’s therapists that the children do not want to visit with Respondents and that it was
    their opinion that grandparent visitation was not in the children’s best interest. We agree
    27
    with Petitioner that this testimony was relevant. However, as noted above, Petitioner did
    not point to the actual testimony gleaned from the therapists at the August 26, 2019 hearing
    but instead directed us to the findings in the family court’s orders. Further, Petitioner has
    not pointed us to where in the Legislative framework the testimony of the therapists should
    be weighed.
    It is clear that the family court gave serious and thoughtful consideration to
    the therapists’ opinions. In fact, the family court used the therapists’ testimony as a basis
    to modify the visitation plan from a regimented schedule to one in which the determination
    of when, if ever, visitation would occur hinged upon the recommendation of the
    reunification therapist.   In its September 19, 2019 order, the family court required
    Respondents and the children to undergo reunification counseling.            The requested
    grandparent visitation would only commence “in accordance with the recommendations of
    the reunification therapist.” The family court deferred to the expertise of the reunification
    therapist as to when joint therapy would commence and notified the parties of its intent to
    conduct review hearings to monitor progress. Finally, the order excluded A.M. and E.M.
    from the sessions, deferring any decision regarding visitation between them and
    Respondents for another time. We believe the family court gave careful consideration to
    the concerns of the children’s therapists and responded to those concerns to ensure the
    children would not be subjected to grandparent visitation until recommended by the
    reunification therapist.
    28
    Thus, the family court found, and we agree, that factors one, two, four, eight,
    nine, ten, eleven, and thirteen weigh in favor of a grant of grandparent visitation. The sixth
    and seventh factors were neutral. Factors three, five, and twelve weigh against a grant of
    grandparent visitation. Therefore, the family court found eight factors were in favor of
    visitation, two were neutral, and three were against, including the twelfth, which it gave
    special weight. We have previously “emphasize[d] that the objection of a parent would
    not serve to defeat a grandparent’s attempt to seek visitation in every instance.” Visitation
    of Cathy L.(R.)M. v. Mark Brent R., 
    217 W. Va. 319
    , 328, 
    617 S.E.2d 866
    , 875 (2005)
    (footnote omitted). This case represents one of those instances where weighing the thirteen
    factors tipped the balance in favor of a reunification plan that could ultimately lead to
    visitation. We believe Petitioner’s failure to cite to record evidence in support of her
    position leads us to only one logical conclusion – that she failed to meet her burden of
    showing the judgment below was erroneous. The family court’s order affords Petitioner’s
    preference against visitation special weight in accordance with the holding in Troxel.
    Moreover, the family court’s September 19, 2019 order does not immediately grant
    grandparent visitation but instead requires reunification therapy, gives great deference to
    the reunification therapist to determine the course of reunification, allows for an immediate
    hearing if there is any negative impact on the children, and provides for review hearings to
    monitor the children’s progress. Therefore, we cannot conclude that the family court erred.
    29
    IV. CONCLUSION
    For the foregoing reasons, we affirm the circuit court’s December 19, 2019
    order affirming the family court’s establishment of reunification therapy as a means to
    provide for future grandparent visitation.
    Affirmed.
    30