Patricia S. Reed, Commissioner, W. Va. DMV v. Robert B. Conniff ( 2015 )


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  •           IN THE SUPREME COURT OF APPEALS OF WEST VIRGINIA
    September 2015 Term
    FILED
    November 4, 2015
    No. 14-1063                     released at 3:00 p.m.
    RORY L. PERRY II, CLERK
    SUPREME COURT OF APPEALS
    OF WEST VIRGINIA
    PATRICIA S. REED, Commissioner, West Virginia
    Division of Motor Vehicles,
    Petitioner/Respondent Below,
    v.
    ROBERT B. CONNIFF,
    Respondent/Petitioner Below.
    Appeal from the Circuit Court of Ohio County
    The Honorable Martin J. Gaughan, Judge
    Case No. 11-MISC-480
    REVERSED AND REMANDED WITH INSTRUCTIONS
    Submitted: September 22, 2015
    Filed: November 4, 2015
    Patrick Morrisey, Esq.                          Joseph J. John, Esq.
    Attorney General                                John & Werner Law Offices, PLLC
    Elaine L. Skorich, Esq.                         Wheeling, West Virginia
    Assistant Attorney General                      Attorney for Respondent
    Charleston, West Virginia
    Attorneys for Petitioner
    CHIEF JUSTICE WORKMAN delivered the Opinion of the Court.
    SYLLABUS BY THE COURT
    1.      “On appeal of an administrative order from a circuit court, this Court
    is bound by the statutory standards contained in W. Va. Code § 29A–5–4(a) and reviews
    questions of law presented de novo; findings of fact by the administrative officer are
    accorded deference unless the reviewing court believes the findings to be clearly wrong.”
    Syl. Pt. 1, Muscatell v. Cline, 
    196 W. Va. 588
    , 
    474 S.E.2d 518
     (1996).
    2.      “In cases where the circuit court has amended the result before the
    administrative agency, this Court reviews the final order of the circuit court and the
    ultimate disposition by it of an administrative law case under an abuse of discretion
    standard and reviews questions of law de novo.” Syl. Pt. 2, Muscatell v. Cline, 
    196 W. Va. 588
    , 
    474 S.E.2d 518
     (1996).
    3.      “Pursuant to West Virginia Code § 17C-5A-2(c) (2008), the
    Commissioner of the DMV has authority to continue an administrative license revocation
    hearing on his or her own motion when an investigative officer, despite a validly issued
    subpoena, fails to appear at the hearing and fails to seek an emergency continuance.
    Good cause for the continuance exists by virtue of the statutory duty imposed on the
    Commissioner to secure the officer’s attendance at the hearing under West Virginia Code
    § 17C-5A-2(d) (2008) once the licensee has specifically requested the officer’s
    attendance at the revocation proceeding.” Syl. Pt. 2, Miller v. Hare, 
    227 W. Va. 337
    , 
    708 S.E.2d 531
     (2001).
    i
    4.     Where “Division error” results in an investigating officer’s failure to
    appear at a revocation hearing as requested by the driver, such failure may constitute
    good cause for a continuance pursuant to West Virginia Code § 17C-5A-2(c) (2008) and
    West Virginia Code of State Regulations § 91-1-3.8.3 (2005).
    5.      “In the context of a license revocation proceeding conducted
    pursuant to West Virginia Code § 17C–5A–2, ascertaining whether the facts support a
    good cause basis for granting any continuance requires a careful examination of whether
    the delay was unreasonable or excessive under the circumstances, and any prejudice to
    the licensee shall be a factor considered in making the determination of whether the delay
    was unreasonable or excessive.” Syl. Pt. 4, Holland v. Miller, 
    230 W. Va. 35
    , 
    736 S.E.2d 35
     (2012).
    6.        “Where the West Virginia Department of Motor Vehicles has
    improperly delayed a driver’s license revocation proceeding held pursuant to W. Va.
    Code, 17C-5A-2 [2004] and thereby denied due process of law to a licensee, a party who
    has incurred substantial expenses as a result of the improper delay and denial may
    recover the party's expenses so incurred from the Department in order to place the party
    in the position in which he or she would have been absent the improper delay and denial
    by the Department.” Syl. Pt. 2, David v. Comm’r of W. Va. Div. of Motor Vehicles, 
    219 W. Va. 493
    , 
    637 S.E.2d 591
     (2006).
    ii
    WORKMAN, Chief Justice:
    Petitioner Patricia S. Reed,1 Commissioner of the West Virginia Division of
    Motor Vehicles (hereinafter “DMV”) appeals the order of the Circuit Court of Ohio
    County, West Virginia, reversing the final order of the DMV and reinstating respondent
    Robert Conniff’s (hereinafter “Conniff”) drivers’ license. The circuit court found that the
    DMV had no “right or authority” to continue the initial revocation hearing in view of the
    fact that the DMV failed to properly serve a subpoena on the investigating officer upon
    written request of Conniff, thereby violating Conniff’s due process rights.
    Based upon our review of the briefs, legal authorities, appendix record, and
    upon consideration of arguments of counsel, this Court finds that the circuit court erred in
    concluding that the DMV had no authority to grant a continuance for DMV error in
    securing attendance of the investigating officer and therefore reverses the circuit court
    and remands for an order reinstating Conniff’s license revocation. However, we further
    find that the cumulative effect of the multiple continuances and overall delay in this
    matter, while not prejudicial to Conniff’s defense, warrants an award of attorney fees and
    costs and therefore remand to the circuit court for a determination as to the reasonable
    amount of such fees and costs.
    1
    This appeal was filed by Steven O. Dale when he was the Acting Commissioner
    of the Division of Motor Vehicles. Pursuant to Rule 41(c) of the Rules of Appellate
    Procedure, the current Commissioner, Patricia S. Reed, was automatically substituted as
    the named petitioner.
    1
    I.     FACTS AND PROCEDURAL HISTORY
    On May 30, 2010, Officer William Ward (hereinafter “Officer Ward”)
    received an informant tip that a vehicle had been involved in a hit and run. Upon
    investigation, Conniff’s vehicle was identified as the hit and run vehicle and Conniff
    admitted to being involved in an accident and having a “couple beers.” Conniff failed all
    of the field sobriety tests and blew a 0.269 on the intoxilyzer. As a result, Officer Ward
    filed DUI and hit and run charges against Conniff;2 on June 29, 2010, the DMV notified
    Conniff that his driver’s license was being revoked for DUI. On July 6, 2010, Conniff
    requested a hearing and on the form provided by the DMV checked the box stating “I
    request the investigating officer’s attendance. By law, DMV will subpoena the officer.”
    A hearing was noticed for October 28, 2010. As a result of Conniff’s
    request for Officer Ward’s attendance, the DMV allegedly issued a subpoena to Officer
    Ward and attempted service via certified mail. The subpoena was returned to the DMV
    on August 14, 2010, as “unclaimed.”3 Officer Ward testified unequivocally at the June 4,
    2014, hearing on this matter that he was never served with a subpoena for the October 28,
    2010, hearing.
    2
    The hit and run charge was ultimately dismissed and Conniff pled guilty to
    reckless driving.
    3
    A copy of the actual subpoena is not contained in the appendix record. DMV
    represented that it also served a copy of the notice of hearing on the Wheeling Chief of
    Police via certified mail, which was accepted on July 30, 2010. Officer Ward testified
    that he was not provided with any information presumably received by the Chief.
    2
    As a result of Officer Ward’s failure to appear at the October 28, 2010,
    hearing, the hearing examiner “recessed” the hearing over Conniff’s objection.        All
    parties appeared to be under the impression that Officer Ward had been properly
    subpoenaed but simply failed to appear. Conniff argued that there was insufficient
    evidence to uphold the revocation in light of the officer’s failure to appear and that the
    revocation must be dismissed.
    A second hearing was thereafter scheduled for February 25, 2011; Conniff
    objected to the hearing on the basis that Officer Ward’s failure to appear at the initial
    hearing required dismissal of the revocation and demanded $2,500 in attorney fees. As a
    result of administrative confusion purportedly caused by the newly-created Office of
    Administrative Hearings (hereinafter “OAH”), the hearing did not occur despite Conniff
    and his counsel appearing for the hearing.4
    A third hearing was scheduled for May 18, 2012; this hearing was
    cancelled due to illness of the hearing examiner. A fourth hearing was then scheduled for
    January 22, 2013. Conniff again appeared and objected to the hearing on the same
    grounds. However, at the outset of the hearing, it was determined that the hearing
    4
    DMV claimed that, due to the creation of the OAH shortly after Conniff’s
    revocation, the file was mistakenly sent to OAH despite the fact that Conniff’s revocation
    is governed by procedures pre-existing the OAH. See Miller v. Smith, 
    229 W.Va. 478
    ,
    
    729 S.E.2d 800
     (2012), superceded by statute on other grounds as recognized in Dale v.
    Ciccone, 
    233 W.Va. 652
    , 658-59, 
    760 S.E.2d 466
    , 472-73 (recognizing authority of
    DMV to designate pre-June 11, 2010, DUI incidents as falling under continued
    jurisdiction of DMV rather than OAH).
    3
    examiner’s recording software license had expired and he had no means of recording the
    proceedings. It appears that the hearing examiner had only been provided with a “demo”
    license, which expired the day of the hearing; the DMV apparently failed to provide him
    with a full software license, despite the impending expiration of the demo. This hearing
    was continued due to “mechanical or equipment failure.”
    A fifth and final hearing was scheduled on June 4, 2014. At the hearing,
    the DMV adduced evidence regarding Conniff’s alleged DUI.            Conniff offered no
    substantive defense, but merely cross-examined Officer Ward on the DMV’s failure to
    serve him with a subpoena for the initial October 28, 2010, hearing. It was at this
    hearing, upon proffer by the DMV, that it was first disclosed that the file revealed that
    Officer Ward’s subpoena for the first hearing had been returned “unclaimed.” Conniff
    argued that the DMV had no authority to continue the various hearings in light of its
    failure to properly subpoena Officer Ward to the first hearing.5 Nevertheless, by final
    order entered July 22, 2014, the DMV revoked Conniff’s driving privileges effective
    August 2, 2014. The order did not reference or address any of the legal/procedural issues
    raised by Conniff.
    5
    The hearing examiner stated on the record that he believed the procedural/legal
    arguments regarding the continuances were beyond his purview and that he would not
    rule on them, but allowed the parties to place arguments on the record and enter exhibits
    regarding those issues.
    4
    On July 25, 2014, Conniff filed a petition for review with the circuit court
    and moved for stay of the revocation; a hearing was noticed for August 8, 2014, on
    Conniff’s motion for stay. The circuit court heard testimony from Conniff that his
    inability to drive affected his ability to get to and from his restaurant business and that he
    was relying on his wife, who was in poor health, to get him to his business. In view of
    his wife’s poor health, the circuit court found that Conniff had demonstrated irreparable
    harm and orally granted the stay.
    The circuit court then proceeded to address the merits of the petition for
    review. Notably, despite the hearing being noticed only for the motion for stay, DMV
    neither objected to the court addressing the merits, nor requested a continuance to allow it
    to prepare and/or more fully brief the issues.        Conniff argued that the revocation
    proceedings were required to be dismissed at the initial hearing upon the failure of DMV
    to properly serve the officer with a subpoena as required by law. The DMV argued that,
    given its statutory duty to produce the officer on request, it had no choice but to continue
    the hearing since Conniff refused to waive his right to the officer’s attendance. The
    DMV argued further that the continuances were all reasonable and that there was no harm
    caused by the delay.
    In response, the circuit court initially noted that the DMV’s order in no way
    addressed the legal issues which were argued below and formed the basis of the appeal;
    accordingly, the court stated that it intended to remand to the DMV for further findings
    5
    on those issues. The DMV then indicated that upon remand, the circuit court’s stay
    would be ineffective given that jurisdiction would return to the DMV.6 The circuit court
    then abruptly “reevaluated its ruling” (per the language in the order) and determined that
    Conniff was entitled to a dismissal of his license revocation.
    By order dated September 11, 2014,7 the court issued findings of fact and
    conclusions of law finding that the DMV had a statutory duty to subpoena Officer Ward
    to the initial hearing and that “[t]he Commissioner’s violation of his statutory duty
    certainly cannot constitute ‘good cause’ for a continuance.” The court further found that
    the continuance for purported “equipment failure” resulting from the DMV’s failure to
    renew the recording software license, likewise failed to constitute good cause. The
    circuit court concluded that as a result, “[t]he DMV had no right or authority to grant any
    continuances over Petitioner’s objections” and that so doing “violated the Petitioner’s due
    process rights[.]” Thereafter, the DMV filed the instant appeal.
    II.    STANDARD OF REVIEW
    This Court has held that
    6
    The DMV asserts that what its counsel was trying to convey was that the
    automatic stay would once again become effective upon remand to the DMV pending its
    ruling on the legal issues, making the circuit court’s stay order moot, but that the circuit
    court did not allow its counsel to fully articulate her point and thought the DMV was
    challenging its continued jurisdiction.
    7
    The DMV transmitted the administrative record and a CD of the initial and final
    hearings on September 4, 2014; these items were filed by the circuit clerk on September
    8, 2014.
    6
    [o]n appeal of an administrative order from a circuit
    court, this Court is bound by the statutory standards contained
    in W. Va. Code § 29A-5-4(a) and reviews questions of law
    presented de novo; findings of fact by the administrative
    officer are accorded deference unless the reviewing court
    believes the findings to be clearly wrong.
    Syl. Pt. 1, Muscatell v. Cline, 
    196 W. Va. 588
    , 
    474 S.E.2d 518
     (1996). Moreover, “[i]n
    cases where the circuit court has amended the result before the administrative agency,
    this Court reviews the final order of the circuit court and the ultimate disposition by it of
    an administrative law case under an abuse of discretion standard and reviews questions of
    law de novo.” Syl. Pt. 2, 
    Id.
     With these standards in mind, we proceed to the parties
    arguments.
    III.   DISCUSSION
    A. DMV’s Failure to Properly Subpoena the Investigating Officer
    This case primarily presents a narrow issue of first impression: whether the
    DMV’s failure to properly subpoena the investigating officer to a revocation hearing
    constitutes “good cause” for continuance of the hearing.8 This Court has previously held
    8
    While the DMV asserts seven separate assignments of error, we find that only
    the issue of whether its failure to properly issue a subpoena to the investigating officer
    constitutes good cause for a continuance to be meritorious; several of the remaining six
    assignments of error are borderline frivolous. First, the DMV’s assertion that the circuit
    court erred in granting a stay of the revocation was obviously mooted by virtue of the
    circuit court’s dismissal of the proceedings. Second, the DMV’s assertion that the circuit
    court erred by reversing the revocation because the DMV’s final order did not address
    legal arguments raised by Conniff is baseless. While the order briefly references the
    DMV’s failure to address the procedural defenses raised by Conniff, the order is in no
    way grounded on this passing aside.
    (continued . . .)
    7
    that the officer’s failure to appear where a validly issued subpoena exists constitutes good
    cause:
    Pursuant to West Virginia Code § 17C-5A-2(c) (2008),
    the Commissioner of the DMV has authority to continue an
    administrative license revocation hearing on his or her own
    motion when an investigative officer, despite a validly issued
    subpoena, fails to appear at the hearing and fails to seek an
    Third, the DMV’s contention that the circuit court erred in issuing an order
    reversing the revocation where it did not have the administrative record is lacking in both
    legal and factual basis. The issue presented on appeal to the circuit court was a pure
    question of law. See Wood Cnty. Bd. Of Educ. v. Smith, 
    202 W. Va. 117
    , 
    502 S.E.2d 214
    (1998) (finding record unnecessary where issue presented is question of law). Even
    assuming, arguendo, that the record was necessary to determine the purely legal issues on
    appeal to the circuit court, the DMV provided the record and a CD of the hearings one
    week before the order was entered--nearly a month after the hearing.
    Fourth, the DMV argues that the circuit court erred by ruling on the merits of
    Conniff’s appeal during the course of what was noticed only as a hearing on the motion
    for stay. However, as noted above, at no time during the hearing did the DMV object to
    the court addressing the merits of the appeal which were set forth in full in Conniff’s
    assignments of error to the circuit court. See W. Va. Code § 29A-5-4(e) (1998) (2015
    Repl. Vol.) (“Appeals taken on questions of law, fact or both, shall be heard upon
    assignments of error filed in the cause or set out in the briefs of the appellant.”).
    Subsequent to the hearing and in the intervening one month between the hearing and the
    entry of the order, the DMV neither filed a brief nor asked for rehearing. Notably, the
    DMV made the exact same arguments before this Court as before the circuit court on the
    lone meritorious legal/procedural issue presented. As such, any purported error in this
    regard was harmless.
    Finally, the DMV’s two remaining assignments of error argue that since Conniff
    was found to be DUI, his procedural defenses are ostensibly immaterial. The issue of
    whether DUI was proven was not on appeal before the circuit court, nor here. In fact, it
    was not even challenged by Conniff at the revocation hearing. The sole legal issue
    presented below and before this Court is whether the DMV violated Conniff’s due
    process rights with repeated continuances, the first of which Conniff argues was
    improperly granted due to the DMV’s failure to adhere to its statutory obligation to
    produce the officer.
    8
    emergency continuance. Good cause for the continuance
    exists by virtue of the statutory duty imposed on the
    Commissioner to secure the officer’s attendance at the
    hearing under West Virginia Code § 17C-5A-2(d) (2008)
    once the licensee has specifically requested the officer’s
    attendance at the revocation proceeding.
    Syl. Pt. 2, Miller v. Hare, 
    227 W. Va. 337
    , 
    708 S.E.2d 531
     (2011) (emphasis added). The
    Court reached this holding by first observing that the DMV clearly has authority to grant
    continuances for good cause by virtue of both statute and regulation. Id. at 340-41, 
    708 S.E.2d at 534-35
    . In particular, West Virginia Code § 17C-5A-2(c) (2008)9 provides that
    “[t]he commissioner may postpone or continue any hearing on the commissioner’s own
    motion or upon application for each person for good cause shown.” In accordance with
    that statute’s directive that the commissioner promulgate procedural rules to govern such
    continuances, which “shall be enforced and applied to all parties equally,” id., the DMV
    promulgated West Virginia Code of State Regulations § 91-1-3.8.3 (2005) 10 which
    provides:
    The Commissioner may postpone or continue a
    hearing on his or her own motion. The motion shall be for
    good cause including, but not limited to, docket management,
    availability of hearing examiners or other essential personnel,
    Division error in scheduling or notice, or mechanical failure
    of essential equipment, i.e. recording equipment, file storage
    equipment, etc.
    9
    Given the date of Conniff’s offense, the 2008 version of West Virginia Code §
    17C-5A-2(c) is applicable. The current version of this portion of subparagraph (c) is, in
    substance, the same. See W. Va. Code § 17C-5A-2(c)(2) (2015) (2013 Repl. Vol.).
    Similarly, the current regulations governing OAH continuances are found at West
    Virginia Code of State Regulations § 105-1-9 (2015).
    10
    See n.9, supra.
    9
    The Hare Court further noted that the DMV is charged with “the exclusive
    responsibility” of securing the attendance of the investigating officer at the administrative
    hearing per West Virginia Code § 17C-5A-2(d).            Id. at 341, 
    708 S.E.2d at 535
    .
    Accordingly, the Court found that in light of the statutory duty imposed on the DMV to
    secure the officer’s attendance, good cause existed to continue the hearing where the
    officer failed to appear despite a valid subpoena. 
    Id.
    Both parties herein argue that Hare supports their position. The DMV
    argues simply that since it has a statutory duty to secure the officer’s attendance upon
    request of the driver, a continuance must be granted per Hare regardless of why the
    officer fails to appear.    Conniff argues that Hare implies that good cause for a
    continuance exists only where the DMV issues a valid subpoena and the officer does not
    appear.   We find that Hare stands for neither of these propositions since the issue
    presented herein was simply not present in that case.
    Our holding in Hare reflects a recognition that a driver should not be
    permitted to take advantage of an officer’s failure to appear where both the driver and the
    DMV have acted in good faith to follow the statutory and procedural rules. In Hare, the
    DMV is blameless. In the instant case, however, it is the failure of the DMV to effectuate
    service of process which occasioned the officer’s absence at the hearing. The question
    then, is whether this failure is of such significance that it should require dismissal of the
    10
    revocation outright. No part of our ruling in Hare necessarily dictates the outcome of this
    question.
    Rather, this issue requires the Court to examine the statutory and regulatory
    authority for the granting of continuances by the DMV. As noted above, West Virginia
    Code § 17C-5A-2(c) expressly permits the DMV to grant a continuance for good cause.
    West Virginia Code of State Regulations § 91-1-3.8.3 puts a finer point on what
    constitutes “good cause” and provides that good cause includes but is “not limited to[]
    docket management, availability of hearing examiners or other essential personnel,
    Division error in scheduling or notice, or mechanical failure of essential equipment, i.e.
    recording equipment, file storage equipment, etc.” (emphasis added). Without question,
    the wording of § 91-1-3.8.3 places considerable discretion with the DMV as to what
    constitutes “good cause.”     However, this Court has recognized that the power and
    authority granted by the Legislature to create rules of procedure is nevertheless subject to
    restriction and review. See Reed v. Thompson, 
    235 W.Va. 211
    , ___, 
    772 S.E.2d 617
    , 621
    (2015) (observing that if agency has authority under administrative rule, “the scope of the
    agency’s authority is strictly limited to what is contained in the rule”).
    While the DMV would appear to have broad latitude in determining “good
    cause” for purposes of continuances, we need not wander aimlessly within the bounds of
    theoretical “good cause” to determine if the DMV’s administrative failure to effectuate
    service of process of the investigating officer’s subpoena is the type of “good cause”
    11
    prescribed under the statute or regulation. Rather, we need look no further than the
    explicit good cause exception for “Division error in scheduling or notice” contained in
    the regulation. Inclusion of “Division error” in the list of matters which definitionally
    constitute “good cause,” plainly suggests that mere oversight or other administrative error
    which prevents a hearing from going forward in full on the merits may constitute good
    cause. Both “scheduling” and “notice” speak directly to the impediments encountered
    here—a failure to assemble all critical participants at the same time and place.11
    Importantly, the DMV did not simply refuse to honor Conniff’s request for
    the investigating officer’s attendance in this case. Rather, it issued a subpoena and
    attempted service via one of the prescribed means. See W. Va. C.S.R. § 91-1-3.2.1
    (providing for service of administrative subpoena via registered or certified mail). It was
    only when the subpoena was returned “unclaimed” by the officer that the subpoena
    ostensibly “fell through the cracks” of the DMV. The DMV’s statutory duty to procure
    the officer’s attendance at a hearing is not immune to human error. Nor is the well-
    recognized purpose of these proceedings—“to protect innocent persons by removing
    intoxicated drivers from the public roadways as quickly as possible”—furthered by
    demanding flawless execution of the DMV’s subpoena obligations. Syl. Pt. 3, In re
    Petition of McKinney, 
    218 W.Va. 557
    , 
    625 S.E.2d 319
     (2005). We therefore hold that
    11
    See also Hare, 227 W. Va. at 341, 
    708 S.E.2d at 535
     (finding investigating
    officer is “individual essential to the resolution of the revocation proceeding,” absence of
    whom constitutes “good cause”).
    12
    where “Division error” results in an investigating officer’s failure to appear at a
    revocation hearing as requested by the driver, such failure may constitute good cause for
    a continuance pursuant to West Virginia Code § 17C-5A-2(c) and West Virginia Code of
    State Regulations § 91-1-3.8.3. We therefore conclude that the circuit court erred in
    ruling that the continuance of the original hearing of October 28, 2010, was lacking in
    good cause and therefore violated Conniff’s due process rights.
    This holding notwithstanding, this Court is compelled to more expressly
    disabuse the DMV of its brazen contention that the DMV may hold a driver interminably
    hostage to its own administrative negligence throughout the revocation process.12 For
    example, the DMV argues, with regard to its failure to properly subpoena the
    investigating officer, that where a driver requests the presence of the investigating officer
    and then has the temerity to refuse to waive this right when the DMV’s error results in
    the officer’s non-appearance, a continuance is actually an accommodation to the driver
    and therefore permissible under any scenario. The DMV’s argument in this regard
    suggests a belief that DMV error may be used to force a driver to choose between
    forfeiting rights afforded to him or prolonging, for an indeterminate period of time, the
    12
    The “rule of deference” afforded to an agency’s regulatory interpretation of a
    statute traditionally applies when an agency’s interpretation is a “product of delegated
    authority for rulemaking[.]” Stinson v. United States, 
    508 U.S. 36
    , 44 (1993). However,
    as this Court has observed, “courts customarily withhold [such] deference from agencies
    litigating positions.” W. Va. Health Care Cost Review Auth. v. Boone Mem’l Hosp., 
    196 W. Va. 326
    , 334, 
    472 S.E.2d 411
    , 419 (1996) (citing In re Snuffer, 
    193 W.Va. 412
    , 417,
    
    456 S.E.2d 493
    , 498 (1995) (Cleckley, J., concurring)).
    13
    resolution of the revocation proceeding. More broadly, the DMV seems to take the
    position that drivers may be held captive by cumulative continuances into perpetuity
    insofar as such continuances are grounded in ostensible “good cause.” This argument is
    not only unseemly on its face, but ignores our caselaw regarding the prejudicial effect of
    excessive delays in DMV revocation proceedings and must be addressed, particularly in
    light of the litany of continuances which occurred subsequent to the October 28, 2010,
    hearing in this case.
    B. Subsequent Continuances and Overall Delay
    We begin by noting that the DMV is statutorily charged with conducting
    hearings within six months of the request for hearing: “[A]ny hearing shall be held
    within one hundred eighty days after the date upon which the commissioner received the
    timely written request for a hearing unless there is a postponement or continuance.” W.
    Va. Code § 17C-5A-2(c). Irrespective of the “postponement or continuance” caveat to
    this time frame, our caselaw makes clear that the DMV may not perpetually continue
    revocation proceedings ad infinitum, thereby obliterating the statutory time limitations
    and jeopardizing drivers’ due process rights.
    Without question, this Court has recognized that “due process concerns are
    raised when there are excessive and unreasonable delays in license suspension cases.”
    Holland v. Miller, 
    230 W. Va. 35
    , 39, 
    736 S.E.2d 35
    , 39 (2012) (citing Dolin v. Roberts,
    
    173 W. Va. 443
    , 
    317 S.E.2d 802
     (1984)). In that regard, this Court has held that the
    14
    “good cause” analysis of any given continuance or series of continuances must be viewed
    in light of the circumstances of the delay and any potential prejudice to the driver:
    In the context of a license revocation proceeding
    conducted pursuant to West Virginia Code § 17C-5A-2,
    ascertaining whether the facts support a good cause basis for
    granting any continuance requires a careful examination of
    whether the delay was unreasonable or excessive under the
    circumstances, and any prejudice to the licensee shall be a
    factor considered in making the determination of whether the
    delay was unreasonable or excessive.
    Syl. Pt. 4, Holland, 
    230 W. Va. 35
    , 
    736 S.E.2d 35
    .
    As noted above, it was nearly four years from Conniff’s request for a
    hearing on July 6, 2010, until he received a hearing on the merits on June 4, 2014.
    During that time four hearings were scheduled and continued: the first for failure of the
    officer to appear, the second due to a misplaced file with the OAH, the third for illness of
    the hearing examiner, and the fourth due to the DMV’s failure to renew the hearing
    examiner’s recording software license. With regard to each individual continuance,
    Conniff claims each was defective except for the hearing examiner illness and irrefutably
    blames administrative bungling at the DMV, i.e. failure to serve the officer,
    misplacement of the file with OAH, and failure to renew the hearing examiner’s
    recording software. Recognizing perhaps that its continual mishandling of this case and
    extraordinary delay yields it little favor, the DMV counters simply that there has been no
    real prejudice established by Conniff. However, Conniff claims that due to the lapse of
    time, he was unable to locate the tipster who allegedly witnessed the hit and run that gave
    15
    rise to his arrest13 and that he incurred attorney fees and costs for each continued hearing,
    for which the DMV refused to reimburse him.
    This Court has observed that “[s]ome delays are presumptively prejudicial,
    and if found to be presumptively prejudicial, then the government has the burden to rebut
    the presumption.” Petry v. Stump, 
    219 W.Va. 197
    , 200, 
    632 S.E.2d 353
    , 356 (2006). We
    have little difficulty in concluding that the overall four-year delay in this matter and
    circumstances surrounding the various continuances are of such a nature as to render the
    delay presumptively prejudicial. See Petry, 
    219 W.Va. 197
    , 
    632 S.E.2d 353
     (finding six-
    year delay presumptively prejudicial); In re Petition of Donley, 
    217 W. Va. 449
    , 
    618 S.E.2d 458
     (2005) (finding three-year delay unreasonable); Meadows v. Reed, No. 14­
    0138, 
    2015 WL 1588462
     (W. Va. March 16, 2015) (finding four-year delay resulted in
    prejudice to driver). The DMV’s inexcusable administrative mishandling of the file,
    which resulted in its complete failure to appear for the February 25, 2011, hearing, gave
    rise to a subsequent one year and three month delay until the next scheduled hearing on
    May 18, 2012, which was then cancelled due to the hearing examiner’s illness. This
    mounting delay was then compounded by an additional seven month delay until the
    January 22, 2013, hearing which was continued because the DMV inexplicably failed to
    provide its hearing examiner with appropriate recording software; this continuance itself
    13
    Officer Ward confirmed that he had likewise been unable to locate her.
    16
    resulted in another one year and almost five month delay until the final hearing on the
    merits.
    However, unlike the cases cited above wherein the Court found such delays
    of similar length prejudicial and dismissed the proceedings, we find that in this case there
    is no appreciable prejudice to Conniff that cannot be remedied with lesser measures than
    outright dismissal. For example, in Petry, a revocation hearing was conducted, during
    which the driver introduced photographs and expert testimony; the DMV thereafter
    attempted to have another hearing prior to which it was revealed that all of the evidence
    adduced during the original hearing was lost. 219 W. Va. at 200, 
    632 S.E.2d at 356
    .
    Moreover, in Meadows, the four-year delay encompassed the death of the investigating
    officer, whose conclusions in the DUI information sheet were hotly contested by the
    driver. 
    2015 WL 1588462
     at *6.
    In this case, Conniff presented no evidence at the June 4, 2014, hearing in
    defense of the DMV’s assertion that he was driving under the influence. Moreover, his
    cross-examination of the investigating officer was largely limited to the issue of whether
    the officer had been properly subpoenaed to the original hearing. Conniff’s inability to
    locate the tipster witness who called in Conniff’s hit-and-run was rendered immaterial by
    Conniff’s concession to the investigating officer that he had, in fact, struck another
    vehicle. Finally, Conniff has failed to demonstrate how the DMV’s refusal to reimburse
    him attorney fees and costs for the continued hearings impeded his defense, to whatever
    17
    extent he intended to present one. Accordingly, while we find the DMV’s delay in this
    matter egregious and presumptively prejudicial, the DMV has rebutted this presumption
    by demonstrating that no actual prejudice to Conniff’s defense resulted. See Donley
    (refusing to dismiss license suspension after unreasonable delay because claimant
    suffered no prejudice); State ex rel. Cline v. Maxwell, 
    189 W. Va. 362
    , 
    432 S.E.2d 32
    (1993) (holding dismissal too strong a remedy absent prejudice resulting from delay);
    David v. Comm’r of W. Va. Div. of Motor Vehicles, 
    219 W. Va. 493
    , 
    637 S.E.2d 591
    (2006) (declining to dismiss license revocation proceeding after improper continuance
    and awarding fees instead).
    Nevertheless, we do find that the delay and seemingly perpetual DMV
    mismanagement of this matter certainly warrant some measure of relief to Conniff. In
    Syllabus Point 2, in part, of David, this Court held that
    [w]here the [DMV] has improperly delayed a driver’s license
    revocation proceeding . . . and thereby denied due process of
    law to a licensee, a party who has incurred substantial
    expenses as a result of the improper delay and denial may
    recover the party’s expenses so incurred from the [DMV] . . .
    .
    
    219 W. Va. 493
    , 
    637 S.E.2d 591
    . In David, we likewise found that excessive delay
    occurred, but recognized that dismissal of the proceedings would run counter to the
    principle that license revocation proceedings should be, where possible and equitable,
    resolved on their merits and conducted in a manner “devoid of those sporting
    characteristics . . . of a game of forfeits[.]” 219 W. Va. at 498, 
    637 S.E.2d 596
     (quoting
    18
    Rosier v. Garron, Inc., 
    156 W. Va. 861
    , 875, 
    199 S.E.2d 50
    , 58 (1973)). We find that
    three of the four continuances (excluding the hearing examiner’s illness) were occasioned
    exclusively by the DMV’s negligence in matters which in fairness ought to be routine for
    that agency. As a result of the cumulative effect of those continuances, Conniff is
    entitled to an award of reasonable attorney fees and costs pursuant to Syllabus Point 2 of
    David.
    IV. CONCLUSION
    Accordingly, we reverse the order of the Circuit Court of Ohio County,
    and, in light of the DMV’s uncontested conclusion that Conniff was DUI, remand for an
    order reinstating Conniff’s license revocation, as well as an award of reasonable attorney
    fees and costs incurred by Conniff as a result of the October 28, 2010, February 25, 2011,
    and January 22, 2013, continuances.
    Reversed and remanded with instructions.
    19