Brickstreet Mutual Insurance Co. v. Zurich American Insurance Co. , 813 S.E.2d 67 ( 2018 )


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  •        IN THE SUPREME COURT OF APPEALS OF WEST VIRGINIA
    January 2018 Term
    FILED
    April 5, 2018
    released at 3:00 p.m.
    No. 17-0592                     EDYTHE NASH GAISER, CLERK
    SUPREME COURT OF APPEALS
    OF WEST VIRGINIA
    BRICKSTREET MUTUAL INSURANCE COMPANY,
    Petitioner,
    V.
    ZURICH AMERICAN INSURANCE COMPANY,
    Respondent.
    Certified Questions from the
    United States Court of Appeals for the Fourth Circuit
    Honorable Barbara Milano Keenan; J. Harvie Wilkinson, III;
    and Stephanie D. Thacker, Circuit Judges
    Appeal No. 16-2204
    CERTIFIED QUESTIONS ANSWERED
    Submitted: January 17, 2018
    Filed: April 5, 2018
    Don C.A. Parker                        Philip J. Sbrolla
    Spilman Thomas & Battle, PLLC          Jeffrey B. Brannon
    Charleston, West Virginia              Cipriani & Werner, PC
    Attorney for the Petitioner            Wheeling, West Virginia
    Attorneys for the Respondent
    Trevor K. Taylor
    Taylor Law Office
    Morgantown, West Virginia
    Attorney for Amicus Curiae,
    American Insurance Association
    JUSTICE DAVIS delivered the Opinion of the Court.
    SYLLABUS BY THE COURT
    1.      The Workers’ Compensation Office of Judges does not possess
    jurisdiction over a declaratory judgment action initiated by an insurance carrier for the
    purpose of determining whether coverage for a workers’ compensation claim exists under
    a second policy of insurance such that a second carrier is obligated to contribute to the
    payment of workers’ compensation benefits to an injured employee who suffered a single
    workplace accident.
    2.      Pursuant to W. Va. Code § 33-46A-7(a) (2008) (Repl. Vol. 2011),
    parties to a professional employer agreement must designate either the professional employer
    organization or the client-employer as the responsible party for obtaining workers’
    compensation insurance coverage for covered employees.
    3.      Pursuant to W. Va. Code § 33-46A-7(b) (2008) (Repl. Vol. 2011), and
    W. Va. C.S.R. § 85-31-6.3, when parties to a professional employer agreement designate the
    professional employer organization (“PEO”) as the responsible party for obtaining workers’
    compensation insurance coverage for covered employees, the policy obtained by the PEO is
    primary over a policy obtained by a client-employer. Therefore, coverage under a workers’
    i
    compensation policy purchased by the client-employer is triggered only if the PEO or its
    carrier default on their obligation to provide workers’ compensation coverage.
    ii
    Davis, Justice:
    This Court is herein presented with three certified questions from the United
    States Court of Appeals for the Fourth Circuit. The underlying action is a dispute between
    two insurance companies, petitioner BrickStreet Mutual Insurance Company (“BrickStreet”)
    and respondent Zurich American Insurance Company (“Zurich”), over whether both
    companies should contribute to the payment of workers’ compensation benefits arising from
    a single uncontested work-related injury. The subject injury was to an employee who had
    been hired by BrickStreet’s insured, Employers’ Innovative Network, LLC (“EIN”), a
    professional employer organization (“PEO”), and assigned by EIN to work for Zurich’s
    insured, Taggart Site Services Group (“Taggart”). Our resolution of this matter necessitates
    that we answer only two of the questions certified:1
    (1)     Does jurisdiction lie exclusively with the West
    Virginia Workers’ Compensation Office of Judges to hear
    disputes between insurance carriers regarding whether one or
    both carriers are responsible for contributing toward payment of
    an employee’s workers’ compensation benefits?
    1
    The third question, which need not be answered, asked:
    (3)   When a PEO is named as the sole employer in a
    workers’ compensation claim, does the “other insurance” clause
    in the PEO’s workers’ compensation insurance policy require
    the client-employer’s insurer to pay a portion of benefits, when
    the PEO is not an insured party under the client-employer’s
    policy?
    See infra note 2 for an explanation of why it is unnecessary for us to address this issue.
    1
    (2)     West Virginia Code § 33-46A-7(a) requires that
    parties to a professional employer agreement designate “either”
    the professional employer organization (PEO) “or” the
    client-employer as responsible for obtaining workers’
    compensation insurance coverage for covered employees . . .;
    and under subsection (b) of the statute, if the PEO is the
    designated party, the client-employer “shall at all times remain
    ultimately liable” to provide workers’ compensation coverage
    for covered employees. Do these statutory provisions mandate
    the designated party’s workers’ compensation policy as the
    primary policy over coverage provided by the other party,
    precluding the PEO and client-employer from agreeing to
    provide shared coverage? And, if the PEO is designated as the
    responsible party to obtain workers’ compensation coverage,
    does the term “ultimately” trigger liability by the
    client-employer for such coverage only if the PEO, or its carrier,
    defaults?
    (Footnote defining “covered employee” omitted).
    We reformulate the first question and answer it in the negative, finding that the
    Workers’ Compensation Office of Judges does not have jurisdiction over a declaratory
    judgment action such as the one underlying the instant proceeding. We answer the second
    question in the affirmative, and conclude that, pursuant to W. Va. Code § 33-46A-7(a) (2008)
    (Repl. Vol. 2011), parties to a professional employer agreement must designate either the
    professional employer organization or the client-employer as the responsible party for
    obtaining workers’ compensation insurance coverage for covered employees. Moreover,
    pursuant to W. Va. Code § 33-46A-7(b), and W. Va. C.S.R. § 85-31-6.3, when parties to a
    professional employer agreement designate the PEO as the responsible party for obtaining
    2
    workers’ compensation insurance coverage for covered employees, the policy obtained by
    the PEO is primary over a policy obtained by a client-employer. Therefore, coverage under
    a workers’ compensation policy purchased by the client-employer is triggered only if the
    PEO or its carrier default on their obligation to provide workers’ compensation coverage.2
    I.
    FACTUAL AND PROCEDURAL HISTORY
    In 2010, EIN executed a professional employer agreement (sometimes referred
    to as a “PEO agreement”) with Taggart “to provide professional employer organization
    services at [Taggart’s] workplace(s) through the assignment to [Taggart’s] workplace(s) of
    qualified EIN employees (‘Worksite Employees’), including supervisory personnel.”
    (Emphasis added).3
    2
    Because we find the workers’ compensation insurance policy obtained by a
    PEO under the circumstances herein presented is the primary policy, and a client-employer
    policy is not triggered absent a default by the PEO or its insurance carrier, we need not
    consider the impact of an “other insurance” clause contained in the PEO policy.
    Accordingly, we do not reach the third question certified to this Court by the Fourth Circuit.
    See supra note 1 for the text of the third question.
    3
    The agreement further specified that EIN would be responsible for, inter alia,
    the hiring, personnel relations, wage payment, discipline, and termination of its worksite
    employees. Taggart was responsible for day to day supervision and control of EIN’s
    worksite employees to the extent necessary for Taggart to conduct its normal business.
    3
    EIN and other PEOs in this State are governed by W. Va. Code § 33-46A-1 et
    seq. With respect to workers’ compensation, the West Virginia Code requires, in relevant
    part:
    (a) The responsibility to obtain workers’ compensation
    coverage for covered employees in compliance with all
    applicable law shall be specifically allocated in the professional
    employer agreement to either the client-employer or the PEO.
    (b) If the responsibility is allocated to the PEO under the
    agreement:
    (1) The agreement shall require that the PEO maintain
    and provide workers’ compensation coverage for the covered
    employees from a carrier authorized to do business in this state:
    Provided, That the provisions of section seven [§ 23-2-7], article
    two, chapter twenty-three of this chapter[4] may not be abrogated
    by a PEO agreement and the client-employer shall at all times
    remain ultimately liable under chapter twenty-three of this code
    to provide workers’ compensation coverage for its covered
    employees[5];
    4
    Under W. Va. Code § 23-2-7 (1974) (Repl. Vol. 2017), “[n]o employer or
    employee shall exempt himself from the burden or waive the benefits of this chapter [Chapter
    23] by any contract, agreement, rule or regulation, and any such contract, agreement, rule or
    regulation shall be pro tanto void.”
    5
    The term
    “[c]overed employee” means a person employed by a
    client-employer for whom certain employer responsibilities are
    shared or allocated pursuant to a PEO agreement. Persons who
    are officers, directors, shareholders, partners and managers of
    the client-employer and who perform day-to-day operational
    services for the client-employer will be covered employees only
    to the extent expressly set forth in the professional employer
    agreement.
    (continued...)
    4
    W. Va. Code § 33-46A-7 (footnotes and emphasis added). Accordingly, and of particular
    relevance to the instant dispute, the professional employer agreement between EIN and
    Taggart expressly required that “EIN shall obtain and maintain workers’ compensation
    coverage on all Worksite Employees assigned to [Taggart’s] workplace(s) and shall
    administer all related workers’ compensation claims. [Taggart] shall, however, maintain its
    status as a complying employer with its current insurance carrier. . . .”
    In compliance with the foregoing agreement, EIN secured workers’
    compensation coverage through a multiple coordinated policy issued by BrickStreet.6 The
    5
    (...continued)
    W. Va. Code § 33-46A-2(c) (2008) (Repl. Vol. 2011). “‘Client-employer’ means an
    employer who enters into a professional employer agreement with a PEO.” W. Va. Code
    § 33-46A-2(b).
    6
    BrickStreet represents that it is undisputed that this policy is a multiple
    coordinated policy. With respect to PEOs,
    (c) Workers’ compensation coverage may be provided:
    (1) On a master policy basis, under which a single policy
    issued to the PEO provides coverage for more than one
    client-employer, and may also provide coverage to the PEO with
    respect to its worksite employees . . . .
    (2) On a multiple coordinated policy basis, under which
    a separate policy is issued to or on behalf of each
    client-employer or group of affiliated client-employers with
    certain payment obligations and policy communications
    coordinated through the PEO; or
    (continued...)
    5
    BrickStreet policy names Taggart as an insured and provides that BrickStreet “will pay
    promptly when due the benefits required of you by the workers [sic] compensation law.”
    Likewise, Taggart had workers’ compensation coverage through a policy issued
    by Zurich. The policy was issued to Taggart’s parent company and listed Taggart as a named
    insured. Thus, by virtue of this policy, Taggart complied with both its obligation imposed
    by W. Va. Code § 33-46A-7 to “remain ultimately liable under chapter twenty-three [§ 23-1­
    1 et seq.] of this code to provide workers’ compensation coverage for its covered
    employees,” and its obligation under the professional employer agreement with EIN to
    “maintain its status as a complying employer with its current insurance carrier. . . .”
    Jonathan Gutierrez (“Mr. Gutierrez”) was hired by EIN and assigned to work
    at a Taggart workplace.      In January 2012, during the coverage periods of the two
    aforementioned workers’ compensation policies, Mr. Gutierrez sustained serious injuries in
    the course of and resulting from his employment. Mr. Gutierrez filed a claim for workers’
    compensation benefits with EIN. He did not file a claim with Taggart. Mr. Gutierrez’s claim
    was submitted to BrickStreet.        BrickStreet determined Mr. Gutierrez’s claim was
    6
    (...continued)
    (3) On any other basis approved by the commissioner.
    W. Va. Code § 33-46A-7(c) (2008) (Repl. Vol. 2011) (emphasis added).
    6
    compensable, and this decision was not protested. Accordingly, BrickStreet began paying
    Mr. Gutierrez’s workers’ compensation benefits.
    BrickStreet explains that it learned of the Zurich policy through a deliberate
    intent action filed by Mr. Gutierrez against Taggart in relation to the injuries he sustained in
    January 2012.7 Accordingly, in December 2014, BrickStreet sought contribution from Zurich
    toward the substantial workers’ compensation benefits it had paid to or on behalf of Mr.
    Gutierrez.8 Zurich refused, and, on May 13, 2015, BrickStreet filed a declaratory judgment
    action against Zurich in the United States District Court for the Southern District of West
    Virginia. Zurich filed a motion to dismiss that was denied. Thereafter, both parties moved
    for summary judgment. By order entered September 15, 2016, the district court granted
    summary judgment to BrickStreet and denied Zurich’s summary judgment motion. The
    district court concluded that Zurich was obligated to reimburse BrickStreet for half of all past
    and future benefits paid to or on behalf of Mr. Gutierrez. Zurich appealed the decision to the
    7
    Mr. Gutierrez filed a lawsuit against Taggart and others asserting deliberate
    intent and various negligence claims. The lawsuit resulted in a confidential settlement.
    BrickStreet states that Zurich paid funds from the Zurich policy to settle Mr. Gutierrez’s
    deliberate intent action against Taggart. Under the agreement between EIN and Taggart,
    “EIN will not have any liability for the failure of [Taggart’s] workplace to comply with
    [w]orkplace [s]afety laws.”
    8
    According to the Fourth Circuit, the benefits BrickStreet has paid in relation
    to Mr. Gutierrez’s clam have exceeded two-million dollars and ultimately may exceed four-
    million dollars.
    7
    United States Court of Appeals for the Fourth Circuit. The Fourth Circuit then certified three
    questions to this Court. The two dispositive questions are:9
    (1)     Does jurisdiction lie exclusively with the West
    Virginia Workers’ Compensation Office of Judges to hear
    disputes between insurance carriers regarding whether one or
    both carriers are responsible for contributing toward payment of
    an employee’s workers’ compensation benefits?
    (2)     West Virginia Code § 33-46A-7(a) requires that
    parties to a professional employer agreement designate “either”
    the professional employer organization (PEO) “or” the
    client-employer as responsible for obtaining workers’
    compensation insurance coverage for covered employees . . .;
    and under subsection (b) of the statute, if the PEO is the
    designated party, the client-employer “shall at all times remain
    ultimately liable” to provide workers’ compensation coverage
    for covered employees. Do these statutory provisions mandate
    the designated party’s workers’ compensation policy as the
    primary policy over coverage provided by the other party,
    precluding the PEO and client-employer from agreeing to
    provide shared coverage? And, if the PEO is designated as the
    responsible party to obtain workers’ compensation coverage,
    does the term “ultimately” trigger liability by the
    client-employer for such coverage only if the PEO, or its carrier,
    defaults?
    (Footnote defining “covered employee” omitted). By corrected order10 entered August 30,
    2017, this Court accepted the certified questions. Having considered the parties’ briefs, the
    9
    See supra note 2 for an explanation of why it is unnecessary for us to address
    the third question certified to this Court by the Fourth Circuit.
    10
    The order was corrected to reflect the accurate date for oral argument of this
    matter on the Rule 20 docket of this Court.
    8
    brief of Amicus Curiae,11 the relevant authorities, and the oral arguments presented, we now
    answer the first certified question in the negative, and the second certified question in the
    affirmative.
    II.
    STANDARD OF REVIEW
    It is well established that “[t]his Court undertakes plenary review of legal
    issues presented by certified question from a federal district or appellate court.” Syl. pt. 1,
    Bower v. Westinghouse Elec. Corp., 
    206 W. Va. 133
    , 
    522 S.E.2d 424
    (1999). See also
    Syl. pt. 2, Valentine v. Sugar Rock, Inc., 
    234 W. Va. 526
    , 
    766 S.E.2d 785
    (2014) (“When
    reviewing a question certified from a federal district or appellate court, this Court will give
    the question plenary review, and may consider any portions of the federal court’s record that
    are relevant to the question of law to be answered.”). Having acknowledged the de novo
    standard to be herein applied, we proceed to answer the dispositive certified questions
    presented.
    11
    We appreciate the participation in this matter of Amicus Curiae, the American
    Insurance Association.
    9
    III.
    DISCUSSION
    We will address in turn the two dispositive certified questions presented by the
    Fourth Circuit.
    A. Jurisdiction
    The Fourth Circuit certified the following question pertaining to jurisdiction:
    (1)     Does jurisdiction lie exclusively with the West
    Virginia Workers’ Compensation Office of Judges to hear
    disputes between insurance carriers regarding whether one or
    both carriers are responsible for contributing toward payment of
    an employee’s workers’ compensation benefits?
    Before endeavoring to answer this question, we exercise our authority to
    reformulate the question so that we may fully and clearly address the precise legal issue
    presented therein. In this regard, we have recognized that
    [w]hen a certified question is not framed so that this
    Court is able to fully address the law which is involved in the
    question, then this Court retains the power to reformulate
    questions certified to it under . . . the Uniform Certification of
    Questions of Law Act found in W. Va. Code, 51-1A-1, et
    seq. . . .
    Syl. pt. 3, in part, Kincaid v. Mangum, 
    189 W. Va. 404
    , 
    432 S.E.2d 74
    (1993). See also
    W. Va. Code § 51-1A-4 (1996) (Repl. Vol. 2016) (“The Supreme Court of Appeals of West
    10
    Virginia may reformulate a question certified to it.”). Accordingly, we reformulate the
    question as follows:
    Does the Workers’ Compensation Office of Judges
    possess jurisdiction over a declaratory judgment action initiated
    by an insurance carrier for the purpose of determining whether
    coverage for an undisputed workers’ compensation claim exists
    under a second policy of insurance such that a second carrier is
    obligated to contribute to the payment of workers’ compensation
    benefits to an injured employee who suffered a single workplace
    accident?
    For the reasons explained below, we answer this question in the negative.
    BrickStreet argues that the West Virginia Workers’ Compensation Office of
    Judges (“OOJ”) has no jurisdiction to hear insurance coverage disputes such as the one at
    issue between BrickStreet and Zurich. BrickStreet notes that Zurich relies on W. Va. Code
    § 23-5-1 (2009) (Repl. Vol. 2017) to argue that jurisdiction lies with the OOJ. BrickStreet
    contends that this reliance is misplaced insofar as W. Va. Code § 23-5-1 pertains to the
    administration of workers’ compensation claims, themselves, and not the litigation of
    insurance coverage issues.
    Zurich responds by noting that West Virginia’s Workers’ Compensation
    scheme is wholly statutory. Therefore, Zurich contends, the workers’ compensation statutes
    are controlling and exclusive over rights, remedies, and procedures provided therein. Citing
    W. Va. Code § 23-5-1 and W. Va. Code § 23-5-6 (2003) (Repl. Vol. 2017), which pertain
    11
    to the administrative process for objecting to an adverse decision in a workers’ compensation
    claim, Zurich reasons that, after BrickStreet found Mr. Gutierrez’s workers’ compensation
    claim to be compensable, there was a maximum of 120 days within which to challenge the
    compensability determination and issues related to the chargeable employer. Zurich argues
    that, because no appeal was filed, the decision is now final. According to Zurich, the time
    for any administrative challenge has passed; therefore, BrickStreet is jurisdictionally barred
    from challenging the claim now.
    We find Zurich’s reliance on the administrative process for appealing a
    workers’ compensation claim as a basis for arguing that jurisdiction for the instant insurance
    dispute lies solely with the OOJ is misplaced. As Zurich correctly points out, this Court has
    long recognized that “the right to [workers’] compensation benefits is wholly statutory.” Syl.
    pt. 2, in part, Dunlap v. State Comp. Dir., 
    149 W. Va. 266
    , 
    140 S.E.2d 448
    (1965) (emphasis
    added). Accord Syl. pt. 9, Simpson v. West Virginia Office of Ins. Comm’r, 
    223 W. Va. 495
    ,
    
    678 S.E.2d 1
    (2009); Syl. pt. 5, State ex rel. ACF Indus., Inc. v. Vieweg, 
    204 W. Va. 525
    , 
    514 S.E.2d 176
    (1999). However, this case does not involve an injured employee’s right to
    workers’ compensation benefits. It is undisputed that Mr. Gutierrez’s claim was found to be
    compensable, and his entitlement to workers’ compensation benefits is likewise not in
    dispute. Instead, this case involves a conflict between insurance companies who are not
    parties to Mr. Gutierrez’s claim for workers’ compensation benefits. See, e.g., W. Va. Code
    12
    § 23-5-1(a) (2009) (Repl. Vol. 2017) (establishing, in general, that “[t]he parties to a claim
    are the claimant and, if applicable, the claimant’s dependants, and the employer”). See also
    W. Va. C.S.R. § 93-1-3.2 (OOJ procedural rule clarifying that “‘[p]arty’ shall mean the
    injured worker (claimant), claimant’s dependants, [and] the employer . . . . Private carriers,
    insurance agents, and third party administrators are not parties to the litigation.”).12
    The OOJ is a quasi-judicial body that was created to function as “a system of
    administrative review of orders issued by the Workers’ Compensation Commission which
    orders have been objected to by a party.” W. Va. Code § 23-5-8(c) (2005) (Repl. Vol. 2017).
    In other words, the OOJ possesses the authority to hear disputed workers’ compensation
    claims. See W. Va. Code § 23-5-8(f) (“The Chief Administrative Law Judge has the power
    to hear and determine all disputed claims in accordance with the provision of this article[.]”);
    W. Va. Code § 23-5-9(a) (2007) (Repl. Vol. 2017) (“Objection to a decision of the Insurance
    Commissioner, private carrier[,] or self-insured employer, whichever is applicable, made
    pursuant to the provisions of section one [§ 23-5-1] of this article shall be filed with the
    office of judges.”]. Indeed, according to procedural rules promulgated by the OOJ,
    12
    We do recognize, however, that “[i]n claims in which the employer had
    coverage on the date of the injury or last exposure, the employer’s carrier has sole authority
    to act on the employer’s behalf in all aspects related to litigation of the claim.” W. Va. Code
    § 23-5-1(a) (2009) (Repl. Vol. 2017). However, the authority to act on an employer’s behalf
    does not make the insurer a party to the claim. See W. Va. C.S.R. § 93-1-3.2
    13
    [t]he purpose of the litigation process before the Office
    of Judges is to receive and consider, as expeditiously and as
    fairly as possible, evidence and information relevant to the
    determination of the rights of the parties and to provide a review
    of claims management rulings made by the claim administrator
    with regard to the grant or denial of any award, or the entry of
    any order, or the grant or denial of any modification or change
    with respect to former findings, orders[,] or awards made
    pursuant to the West Virginia Workers’ Compensation Law,
    W. Va. Code § 23-1-1 et seq., as amended.
    W. Va. C.S.R. § 93-1-4. See also W. Va. C.S.R. § 93-1-1.1 (“Scope – These procedural rules
    shall govern the initiation and conduct of litigation in contested Workers’ Compensation
    claims before the Workers’ Compensation Office of Judges.” (emphasis added)). The
    underlying insurance dispute simply does not come within the OOJ’s authority to review
    rulings related to contested claims.
    Zurich attempts to characterize the instant matter as a dispute over the proper
    chargeable employer. We disagree with this characterization. As will be demonstrated by
    our analysis in Section III.B. of this opinion, infra, resolving a dispute such as the one
    underlying the instant proceeding does not call for a determination of who employed the
    injured worker at the time of his or her compensable injury, but, rather, requires the
    interpretation of statutory provisions and rules pertaining to professional employer
    organizations, and a contract made pursuant thereto, in order to determine whether more than
    one insurance company provided coverage for the incident. We find nothing in the statutes
    or rules pertaining to the OOJ that grants that body the authority to preside over such a
    14
    dispute. Accordingly, we now hold that the Workers’ Compensation Office of Judges does
    not possess jurisdiction over a declaratory judgment action initiated by an insurance carrier
    for the purpose of determining whether coverage for a workers’ compensation claim exists
    under a second policy of insurance such that a second carrier is obligated to contribute to the
    payment of workers’ compensation benefits to an injured employee who suffered a single
    workplace accident. Applying this holding to certified question number one, we answer the
    question in the negative.
    B. Primary Policy
    The second question certified to this Court by the Fourth Circuit asks:
    (2)     West Virginia Code § 33-46A-7(a) requires that
    parties to a professional employer agreement designate “either”
    the professional employer organization (PEO) “or” the
    client-employer as responsible for obtaining workers’
    compensation insurance coverage for covered employees . . .;
    and under subsection (b) of the statute, if the PEO is the
    designated party, the client-employer “shall at all times remain
    ultimately liable” to provide workers’ compensation coverage
    for covered employees. Do these statutory provisions mandate
    the designated party’s workers’ compensation policy as the
    primary policy over coverage provided by the other party,
    precluding the PEO and client-employer from agreeing to
    provide shared coverage? And, if the PEO is designated as the
    responsible party to obtain workers’ compensation coverage,
    does the term “ultimately” trigger liability by the
    client-employer for such coverage only if the PEO, or its carrier,
    defaults?
    (Footnote defining “covered employee” omitted).
    15
    Brickstreet argues that W. Va. Code § 33-46A-7(a) does not create priority of
    coverage as between a workers’ compensation policy purchased by a PEO on a multiple
    coordinated policy basis for the benefit of the client-employer and a workers’ compensation
    policy purchased to satisfy the client-employer’s obligation to “remain ultimately liable under
    chapter twenty-three [§ 23-1-1 et seq.] of [the] code to provide workers’ compensation
    coverage for its covered employees.” W. Va. Code § 33-46A-7(b)(1). Rather, Brickstreet
    argues that, because Taggart is “ultimately liable” to provide workers’ compensation
    coverage, Taggart’s insurer Zurich must contribute to the payment of Mr. Gutierrez’s claim.
    Zurich responds that W. Va. Code §§ 33-46A-7(a) and (b) mandate that if the
    PEO is the party designated to provide workers’ compensation coverage, then the PEO’s
    workers’ compensation policy is the primary policy, and the client-employer’s policy is
    triggered only if the PEO defaults. Moreover, Zurich contends that W. Va. C.S.R. § 85-31­
    6.3 reinforces the statutory requirement that there will be two policies in effect and dictates
    which policy will be primary. Zurich avers that, under the circumstances of this case, the
    BrickStreet policy is primary.
    Amicus Curiae, American Insurance Association (“AIA”), in support of Zurich,
    contends that, under W. Va. Code § 33-46A-7, either the PEO or the client-employer is
    responsible for providing workers’ compensation coverage to covered employees, but not
    16
    both. AIA contends that BrickStreet’s interpretation of the statute would effectively void the
    portion of the statute that allows a PEO and a client-employer to designate the party who will
    provide workers’ compensation coverage. According to AIA, the “ultimately liable”
    provision in W. Va. Code § 33-46A-7(b)(1) clearly intends that the client-employer’s
    workers’ compensation coverage would be secondary, responding only in the event
    BrickStreet’s insured, EIN, breached the professional employer agreement’s terms by
    defaulting on its contractual obligation to provide workers’ compensation coverage for its
    covered employees assigned to Taggart. AIA contends this interpretation is supported by
    W. Va. C.S.R. § 85-31-6.3, which expressly provides that, when there are both a PEO policy
    and a direct purchase policy in effect, the PEO policy shall be the primary policy. AIA
    further contends that BrickStreet’s reading of W. Va. Code § 33-46A-7 creates significant
    and burdensome administrative challenges and eliminates a significant incentive to using
    professional employer agreements.
    Insofar as answering this certified question requires scrutiny of the relevant
    statutory provisions and applicable rules, we are mindful that “[t]he primary object in
    construing a statute is to ascertain and give effect to the intent of the Legislature.” Syl. pt.
    1, Smith v. State Workmen’s Comp. Comm’r, 
    159 W. Va. 108
    , 
    219 S.E.2d 361
    (1975). When
    this Court’s resolution of an issue requires us to pass upon the meaning of a statute or rule,
    “[w]e look first to the statute’s language. If the text, given its plain meaning, answers the
    17
    interpretive question, the language must prevail and further inquiry is foreclosed.”
    Appalachian Power Co. v. State Tax Dep’t of West Virginia, 
    195 W. Va. 573
    , 587, 
    466 S.E.2d 424
    , 438 (1995). See also Foster Found. v. Gainer, 
    228 W. Va. 99
    , 110, 
    717 S.E.2d 883
    , 894 (2011) (“Statutes whose language is plain must be applied as written.”); Syl. pt. 2,
    State v. Epperly, 
    135 W. Va. 877
    , 
    65 S.E.2d 488
    (1951) (“A statutory provision [that] is clear
    and unambiguous and plainly expresses the legislative intent will not be interpreted by the
    courts but will be given full force and effect.”). On the other hand, “[a] statute that is
    ambiguous must be construed before it can be applied.” Syl. pt. 1, Farley v. Buckalew, 
    186 W. Va. 693
    , 
    414 S.E.2d 454
    (1992). See also Foster 
    Found., 228 W. Va. at 110
    , 717 S.E.2d
    at 894 (“Statutes. . . whose language is ambiguous must be construed before they can be
    applied.”).
    To answer the second question certified by the Fourth Circuit, we begin by
    examining W. Va. Code § 33-46A-7, which governs how workers’ compensation is to be
    addressed in a professional employer agreement:
    (a) The responsibility to obtain workers’ compensation
    coverage for covered employees in compliance with all
    applicable law shall be specifically allocated in the professional
    employer agreement to either the client-employer or the PEO.
    (b) If the responsibility is allocated to the PEO under the
    agreement:
    (1) The agreement shall require that the PEO maintain
    and provide workers’ compensation coverage for the covered
    18
    employees from a carrier authorized to do business in this state:
    Provided, That the provisions of section seven [§ 23-2-7], article
    two, chapter twenty-three of this chapter may not be abrogated
    by a PEO agreement and the client-employer shall at all times
    remain ultimately liable under chapter twenty-three [§ 23-1-1
    et seq.] of this code to provide workers’ compensation coverage
    for its covered employees[.]
    W. Va. Code § 33-46A-7 (emphasis added).
    We first note that the statute uses plain mandatory language to require that
    professional employer agreements identify which party will bear the responsibility of
    obtaining workers’ compensation coverage:           “The responsibility to obtain workers’
    compensation coverage for covered employees in compliance with all applicable law shall
    be specifically allocated in the professional employer agreement to either the client-employer
    or the PEO.” W. Va. Code § 33-46A-7(a) (emphasis added). By using the word “shall,” the
    Legislature has clearly directed that such a designation must be made. See Syl. pt. 1, Nelson
    v. West Virginia Pub. Emps. Ins. Bd., 
    171 W. Va. 445
    , 
    300 S.E.2d 86
    (1982) (“It is well
    established that the word ‘shall,’ in the absence of language in the statute showing a contrary
    intent on the part of the Legislature, should be afforded a mandatory connotation.”).
    Moreover, the statute instructs that the parties to the professional employer
    agreement must designate “either the client-employer or the PEO” as the party responsible
    to obtain workers’ compensation coverage. W. Va. Code § 33-46A-7(a) (emphasis added).
    19
    This language plainly commands a choice of either one or the other. Indeed, “[r]ecognizing
    the obvious, the normal use of the disjunctive ‘or’ in a statute connotes an alternative or
    option to select.” Carper v. Kanawha Banking & Trust Co., 
    157 W. Va. 477
    , 517, 
    207 S.E.2d 897
    , 921 (1974). See also State v. Wilkerson, 
    230 W. Va. 366
    , 372, 
    738 S.E.2d 32
    ,
    38 (2013) (“The use of the word ‘or’ indicates an alternative choice.” (footnote omitted));
    State v. Rummer, 
    189 W. Va. 369
    , 377, 
    432 S.E.2d 39
    , 47 (1993) (“We have customarily
    stated that where the disjunctive ‘or’ is used, it ordinarily connotes an alternative between
    the two clauses it connects.” (internal quotations and citations omitted)). Accordingly, we
    now hold that, pursuant to W. Va. Code § 33-46A-7(a), parties to a professional employer
    agreement must designate either the professional employer organization or the
    client-employer as the responsible party for obtaining workers’ compensation insurance
    coverage for covered employees.
    Where the PEO is designated to be the party responsible to obtain workers’
    compensation coverage, the statute goes on to instruct that
    [t]he agreement shall require that the PEO maintain and
    provide workers’ compensation coverage for the covered
    employees from a carrier authorized to do business in this state:
    Provided, That the provisions of section seven [§ 23-2-7], article
    two, chapter twenty-three of this chapter may not be abrogated
    by a PEO agreement and the client-employer shall at all times
    remain ultimately liable under chapter twenty-three [§ 23-1-1
    et seq.] of this code to provide workers’ compensation coverage
    for its covered employees[.]
    20
    W. Va. Code § 33-46A-7(b)(1) (emphasis added). This Court is herein asked to determine
    whether the statutory requirement that “the client-employer shall at all times remain
    ultimately liable under chapter twenty-three [§ 23-1-1 et seq.] of this code to provide
    workers’ compensation coverage for its covered employees,” 
    id., requires a
    client-employer’s
    insurer to share in the payment of workers’ compensation benefits to an injured covered
    employee even where the PEO has been designated to provide the workers’ compensation
    coverage. We find that it does not.
    Because W. Va. Code § 33-46A-7(a) mandates that the parties to a professional
    employer agreement designate either the professional employer organization or the
    client-employer as the responsible party for obtaining workers’ compensation insurance
    coverage for covered employees, an interpretation of W. Va. Code § 33-46A-7(b) that
    requires contemporaneous coverage by both entities would create an improper conflict
    between W. Va. Code §§ 33-46A-7(a) and (b).
    In the construction of a statute[,] a court should seek to
    avoid any conflict in its provisions by endeavoring to reconcile
    every word, section, or part thereof, so that each shall be
    effective; and where a statute lends itself to two constructions,
    one of which will result in an irreconcilable conflict between its
    provisions, and the other will result in no conflict, the latter
    construction should be adopted.
    Syl. pt. 3, Ebbert v. Tucker, 
    123 W. Va. 385
    , 
    15 S.E.2d 583
    (1941). Applying the foregoing
    principle in construing W. Va. Code § 33-46A-7(b), we find the more tenable interpretation
    21
    of this provision to be that its requirement that “the client-employer shall at all times remain
    ultimately liable under chapter twenty-three [§ 23-1-1 et seq.] of this code to provide
    workers’ compensation coverage for its covered employees,” even though the obligation to
    do so has been contractually relegated to the PEO, merely ensures coverage for workers in
    the event that the PEO or its insurer default on their obligation to provide workers’
    compensation coverage. Cf. Bowens v. Allied Warehousing Servs., Inc., 
    229 W. Va. 523
    ,
    535, 
    729 S.E.2d 845
    , 857 (2012) (discussing workers’ compensation immunity in the context
    of general and special employers and observing that “[t]he workers’ compensation liability
    placed upon the special employer may be discharged by requiring and verifying that the
    statutory general employer obtained workers’ compensation coverage. Even though a
    general employer and special employer may agree between themselves that the general
    employer is responsible for payment of benefits, the special employer would be liable if the
    general employer defaulted in that obligation.”).
    This conclusion is supported by a rule promulgated by the West Virginia
    Insurance Commissioner, which expressly states that
    6.3. If on the relevant date of injury there is both a PEO
    workers’ compensation policy in effect and a direct purchase
    policy[13] in effect, the following shall apply:
    13
    A “direct purchase policy” is a policy between the client-employer and an
    insurer. See W. Va. C.S.R. § 85-31-3.6 (“‘Direct purchase basis’ means an arrangement in
    which all contractual obligations under the insurance policy run directly between the insurer
    (continued...)
    22
    a. If the claimant is a covered employee,[14] then the PEO
    policy shall be the primary policy; or
    b. If the claimant is not a covered employee, then the
    direct purchase policy shall be the primary policy.
    W. Va. C.S.R. § 85-31-6.3 (footnotes and emphasis added). Thus, the plain language of
    W. Va. C.S.R. § 85-31-6.3 answers the second question herein certified by expressly
    directing, in mandatory fashion utilizing the word “shall,”15 that where both a PEO workers’
    compensation policy and a direct purchase workers’ compensation policy are in effect, the
    PEO policy is the primary policy with respect to covered employees. Therefore, coverage
    13
    (...continued)
    and the client[-]employer without the involvement of the PEO.”).
    14
    Pursuant to W. Va. Code § 33-46A-2(c) (2008) (Repl. Vol. 2011),
    “[c]overed employee” means a person employed by a
    client-employer for whom certain employer responsibilities are
    shared or allocated pursuant to a PEO agreement. Persons who
    are officers, directors, shareholders, partners and managers of
    the client-employer and who perform day-to-day operational
    services for the client-employer will be covered employees only
    to the extent expressly set forth in the professional employer
    agreement.
    Accord W. Va. C.S.R. § 85-31-3.4. It is undisputed that Mr. Gutierrez is a covered
    employee.
    15
    See Syl. pt. 1, Nelson v. West Virginia Pub. Emps. Ins. Bd., 
    171 W. Va. 445
    ,
    
    300 S.E.2d 86
    (1982) (“It is well established that the word ‘shall,’ in the absence of language
    in the statute showing a contrary intent on the part of the Legislature, should be afforded a
    mandatory connotation.”).
    23
    under the direct purchase policy is triggered only in the event of a default on the part of the
    PEO or its workers’ compensation carrier.
    BrickStreet argues that W. Va. C.S.R. § 85-31-6.3 does not apply to the type
    of insurance policy purchased by EIN insofar as EIN purchased a multiple coordinated
    policy. According to BrickStreet, the ambit of W. Va. C.S.R. § 85-31-6 is limited to master
    policies, as demonstrated by its title: “Scope of Coverage for Master Policies.” We reject this
    argument. We have recognized that, “[i]n construing an ambiguity in a statute, this Court
    will examine the title to the Act of the Legislature as a means of ascertaining the legislative
    intent, and the overall purpose of the legislation.” Syl. pt. 2, City of Huntington v. State
    Water Comm’n, 
    135 W. Va. 568
    , 
    64 S.E.2d 225
    (1951). Accord Syl. pt. 4, L.H. Jones Equip.
    Co. v. Swenson Spreader LLC, 
    224 W. Va. 570
    , 
    687 S.E.2d 353
    (2009). Nevertheless, “it
    is well established that the title of a statute cannot limit the plain meaning of [its] text.”
    United States v. Abdelshafi, 
    592 F.3d 602
    , 608 n.4 (4th Cir. 2010) (quotations and citations
    omitted). Accord Pennsylvania Dep’t of Corr. v. Yeskey, 
    524 U.S. 206
    , 212, 
    118 S. Ct. 1952
    ,
    1956, 
    141 L. Ed. 2d 215
    (1998); United States v. Buculei, 
    262 F.3d 322
    , 331 (4th Cir. 2001).
    Although the title to W. Va. C.S.R. § 85-31-6 refers only to “Master Policies,”
    the body of the rule discusses policies issued on both a master policy and multiple
    coordinated policy basis. In this regard, paragraph 6.1 of the rule describes the employees
    24
    who are covered by a policy of insurance “issued to a PEO on a master policy basis.” W. Va.
    C.S.R. § 85-31-6.1 (emphasis added).16 However, paragraph 6.2 delineates the employees
    who are covered under a “workers’ compensation policy of insurance issued to a client[-]
    employer on a multiple coordinated policy basis.” W. Va. C.S.R. § 85-31-6.2 (emphasis
    added).17 Notably, W. Va. C.S.R. § 85-31-6.3, the provision upon which we rely, does not
    limit its scope to a particular type of policy. Rather, its application is triggered “[i]f on the
    16
    W. Va. C.S.R. § 85-31-6.1 states in full:
    A workers’ compensation policy of insurance issued to
    a PEO on a master policy basis shall provide workers’
    compensation to:
    a.     All the direct hire employees of the PEO;
    b.      All covered employees working for each
    client[-]employer of the PEO; and
    c.     All other employees of the PEO or client[-]
    employer required to be provided West Virginia
    workers’ compensation coverage for whom there
    is no other workers’ compensation policy
    providing coverage effective on the relevant date
    of injury.
    17
    W. Va. C.S.R. § 85-31-6.2 states in full:
    A workers’ compensation policy of insurance issued to
    a client[-]employer on a multiple coordinated policy basis shall
    provide workers’ compensation to all covered employees
    working for the client[-]employer and all other employees of the
    PEO or client[-]employer required to have West Virginia
    workers’ compensation coverage for whom there is no other
    workers’ compensation policy providing coverage effective on
    the relevant date of injury.
    25
    relevant date of injury there is both a PEO workers’ compensation policy in effect and a
    direct purchase policy in effect.” W. Va. C.S.R. § 85-31-6.3. Because W. Va. C.S.R. § 85­
    31-6.3 is not limited in its application to only a certain type of insurance policy, it is not for
    this Court to add such a requirement. See Banker v. Banker, 
    196 W. Va. 535
    , 546-47, 
    474 S.E.2d 465
    , 476-77 (1996) (“It is not for this Court arbitrarily to read into [a statute or
    administrative rule] that which it does not say. Just as courts are not to eliminate through
    judicial interpretation words that were purposely included, we are obliged not to add to
    statutes [and administrative rules] something . . . purposely omitted.” (citations omitted));
    Martin v. Randolph Cnty. Bd. of Educ., 
    195 W. Va. 297
    , 312, 
    465 S.E.2d 399
    , 414 (1995)
    (“[C]ourts must presume that a legislature says in a statute what it means and means in a
    statute what it says there.” (quotations and citations omitted)); Syl. pt. 1, Consumer Advocate
    Div. v. Public Serv. Comm’n, 
    182 W. Va. 152
    , 
    386 S.E.2d 650
    (1989) (“A statute, or an
    administrative rule, may not, under the guise of ‘interpretation,’ be modified, revised,
    amended or rewritten.”).18 Moreover,
    [t]his Court generally accords deference to rules properly
    promulgated by an administrative agency so long as such rules
    accord with the intent of the enabling statute pursuant to which
    they were promulgated. In other words, “procedures and rules
    properly promulgated by an administrative agency with authority
    to enforce a law will be upheld so long as they are reasonable
    and do not enlarge, amend or repeal substantive rights created
    18
    “[I]t is generally accepted that statutes and administrative regulations are
    governed by the same rules of construction.” West Virginia Racing Comm’n v. Reynolds,
    
    236 W. Va. 398
    , 402, 
    780 S.E.2d 664
    , 668 (2015) (quotations and citation omitted).
    26
    by statute.” Syl. pt. 4, State ex rel. Callaghan v. West Virginia
    Civil Serv. Comm’n, 
    166 W. Va. 117
    , 
    273 S.E.2d 72
    [(1980)].
    Simpson v. West Virginia Office of Ins. Comm’r, 
    223 W. Va. 495
    , 509, 
    678 S.E.2d 1
    , 15
    (2009). We find nothing in W. Va. C.S.R. § 85-31-6.3 to indicate that it is not in “accord
    with the intent of the enabling statute.” 
    Simpson, 223 W. Va. at 509
    , 678 S.E.2d at 15.
    Based upon the foregoing analysis, we now hold that, pursuant to W. Va. Code
    § 33-46A-7(b), and W. Va. C.S.R. § 85-31-6.3, when parties to a professional employer
    agreement designate the professional employer organization (“PEO”) as the responsible party
    for obtaining workers’ compensation insurance coverage for covered employees, the policy
    obtained by the PEO is primary over a policy obtained by a client-employer. Therefore,
    coverage under a workers’ compensation policy purchased by the client-employer is triggered
    only if the PEO or its carrier default on their obligation to provide workers’ compensation
    coverage. Applying this holding to the second question certified by the Fourth Circuit, we
    answer that question in the affirmative.19
    19
    Because we find that the policy obtained by the PEO is primary, it is
    unnecessary for us to answer the third question certified by the Fourth Circuit. See supra
    note 2.
    27
    IV.
    CONCLUSION
    The certified questions having been answered, we remand this case to the
    United States Court of Appeals for the Fourth Circuit for further proceedings.
    Certified Questions Answered.
    28