Santangelo v. New York Life Insurance Co.

United States Court of Appeals
For the First Circuit
No. 14–1912
PETER SANTANGELO,
Plaintiff, Appellant,
v.
NEW YORK LIFE INSURANCE COMPANY,
Defendant, Appellee.
APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF MASSACHUSETTS
[Hon. Nathaniel M. Gorton, U.S. District Judge]
Before
Lynch, Chief Judge,
Thompson and Barron, Circuit Judges.
Paula M. Minichiello, with whom Christopher G. Fallon and Law
Office of Christopher G. Fallon, PC were on brief, for appellant.
Jessica Unwin Farrelly, with whom William E. Hannum III and
Schwartz Hannum PC were on brief, for appellee.
April 6, 2015
BARRON, Circuit Judge. The appellant was a life
insurance agent with the New York Life Insurance Company for more
than forty years before his termination. He now contends that he
was an "employee" of New York Life and that in firing him New York
Life engaged in age discrimination in violation of both state and
federal law. He also argues that New York Life wrongfully refused
to pay him a particular form of retirement compensation. The
District Court granted summary judgment for New York Life on all of
these claims, and we affirm.
I.
Peter Santangelo started as a life insurance agent with
New York Life in the late 1960s.1 His difficulties with that
company started in July of 2006. That was when New York Life
"Standards Consultant" John Quarella, Jr., conducted an audit of
Santangelo's files. The audit turned up two forms (a dividend
withdrawal form and a life insurance application) related to New
York Life insurance policies that Santangelo's customers had signed
before the forms were completed. A New York Life rule prohibited
agents from obtaining and retaining such incomplete signed forms.
The concern, presumably, was that an agent would later complete the
signed form and use it to make changes that the customer had not
1
We recite the relevant facts in the light most favorable to
Santangelo, the non-moving party. See Soto-Feliciano v. Villa
Cofresí Hotels, Inc., 779 F.3d 19, 22 (1st Cir. 2015).
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authorized. As a result of the audit, New York Life gave
Santangelo a "Letter of Reprimand" in September of 2006.
One year later, in September of 2007, Quarella conducted
another audit of Santangelo's files. The audit turned up three
more incomplete forms signed by customers (a dividend withdrawal
form, an annuity application, and a beneficiary form). New York
Life then gave Santangelo a "Letter of Severe Reprimand" in March
of 2008. In April of that year, New York Life also placed
Santangelo on "Enhanced Supervision," a status that subjected his
files to more frequent audits. During one such audit, in December
of 2008, Quarella found two more incomplete forms signed by
Santangelo's customers in Santangelo's files (an annuity
application and an "agreement to exchange" form).
After that December 2008 audit, Quarella and Santangelo
met with James A. Robertson III, a higher-level "Standards
Consultant" at New York Life. They discussed Santangelo's repeated
violations. Following that meeting, Robertson recommended
terminating Santangelo's agent contract.
On April 1, 2009, Santangelo received a letter from New
York Life's human resources department that referred to his
"upcoming retirement on May 1, 2009." Confused, Santangelo
contacted New York Life's human resources department the next day,
April 2. In response, Santangelo received a letter by fax from a
Senior Vice President of New York Life stating that Santangelo's
-3-
agent contract would be terminated effective May 1, 2009. On April
7, Santangelo was denied access to the office space he rented in a
New York Life building and disconnected from New York Life's
computer network, notwithstanding the termination letter's stated
effective date.
Santangelo fought his termination on several fronts.
First, in December of 2009, he filed a "Charge of Discrimination"
with the Massachusetts Commission Against Discrimination ("MCAD").
Santangelo contended that New York Life terminated him because of
his age, in violation of both the federal Age Discrimination in
Employment Act ("ADEA"), 29 U.S.C. §§ 621-634, and Massachusetts
General Laws Chapter 151B, which likewise prohibits age
discrimination. In February of 2012, MCAD found no probable cause
to support further investigation of Santangelo's charge. Then, in
May of 2013, MCAD denied Santangelo's administrative appeal of that
finding. Five months later, on October 31, 2013, the federal Equal
Employment Opportunity Commission ("EEOC") "adopted the findings
of" MCAD and closed its file on Santangelo's charge.2
Separately, in March of 2012, Santangelo -- represented
by counsel -- filed suit against New York Life in Massachusetts
2
Under a "worksharing agreement" between the federal
Commission and the Massachusetts Commission, charges filed with
either commission "are effectively filed with both agencies," and
"the EEOC affords the findings of the MCAD 'substantial weight.'"
Davis v. Lucent Techs., Inc., 251 F.3d 227, 230 n.1 (1st Cir. 2001)
(quoting 29 C.F.R. § 1601.21(e)).
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state court. This lawsuit alleged several common-law claims:
breach of contract, breach of the implied covenant of good faith
and fair dealing, promissory estoppel, unjust enrichment, and
quantum meruit. New York Life removed that suit to the U.S.
District Court for the District of Massachusetts on diversity-of-
citizenship grounds in July of 2012, and moved for summary judgment
in October of 2013.
In January of 2014, while that summary judgment motion
was pending, Santangelo -- acting pro se -- filed a new suit
against New York Life in the U.S. District Court for the District
of Massachusetts. This suit alleged only age discrimination, under
both Massachusetts Chapter 151B and the federal ADEA. After
Santangelo's counsel agreed to represent him in that suit as well,
the District Court consolidated the two cases. New York Life then
moved for summary judgment on all the claims in the two
consolidated cases, and the District Court granted that motion.
See Santangelo v. N.Y. Life Ins. Co., No. 12-11295-NMG, 2014 WL
3896323 (D. Mass. Aug. 7, 2014). Santangelo now appeals from that
judgment.
II.
We review the District Court's grant of summary judgment
de novo. Cracchiolo v. E. Fisheries, Inc., 740 F.3d 64, 69 (1st
Cir. 2014). "We may affirm such an order on any ground revealed by
the record." Houlton Citizens' Coal. v. Town of Houlton, 175 F.3d
-5-
178, 184 (1st Cir. 1999). In our review, we "consider[] the record
and all reasonable inferences therefrom in the light most favorable
to the non-moving part[y]." Estate of Hevia v. Portrio Corp., 602
F.3d 34, 40 (1st Cir. 2010). We may decide in favor of the moving
party -- here, New York Life -- "only if the record reveals 'that
there is no genuine dispute as to any material fact and the movant
is entitled to judgment as a matter of law.'" Avery v. Hughes, 661
F.3d 690, 693 (1st Cir. 2011) (quoting Fed. R. Civ. P. 56(a)).
III.
We start with Santangelo's age discrimination claims
under Massachusetts Chapter 151B and the federal ADEA. Although
the statutes are similar, they are not identical. See Diaz v.
Jiten Hotel Mgmt., Inc., 671 F.3d 78, 82 (1st Cir. 2012). The
District Court granted summary judgment to New York Life on both
claims. The District Court concluded that the undisputed facts
showed that Santangelo was an independent contractor and not an
employee of New York Life, and that each statute only protects
"employees." But even assuming that Santangelo was an employee,
his age discrimination claims still fail. And that is because his
state law claim is time-barred, and his federal law claim lacks any
factual showing of age discrimination.
A.
Massachusetts law required Santangelo to file suit on his
state law age discrimination claim "not later than three years
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after the alleged unlawful practice occurred." Mass. Gen. Laws ch.
151B, § 9. Santangelo did not file suit on that claim until
January of 2014, nearly five years after the termination of his
contract with New York Life. Santangelo points out that the
statute of limitations did not begin to run against him until he
knew or should have known that he had been "harmed by the
defendant's conduct." Silvestris v. Tantasqua Reg'l Sch. Dist.,
847 N.E.2d 328, 336 (Mass. 2006). And Santangelo contends that he
did not have that kind of triggering knowledge until February 14,
2012, when MCAD issued a decision denying his administrative age
discrimination charge.
But Santangelo filed a charge of age discrimination in
violation of Chapter 151B with MCAD on December 15, 2009, well over
three years before he filed suit on his state discrimination claim
in 2014. Santangelo does not explain how it could be that he had
enough information to file that administrative age discrimination
charge with MCAD, but not enough information to trigger the statute
of limitations on the Chapter 151B claim. Nor does Santangelo
explain why he could not have filed a claim prior to MCAD's
February 2012 denial of his age discrimination charge, as he does
not identify any information that the denial provided him that he
would have needed to make such a filing. Santangelo's Chapter 151B
claim is thus time-barred.
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B.
That leaves Santangelo's federal ADEA claim.3 We address
that claim under "the familiar three-step framework set forth in
McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973)." Soto-
Feliciano v. Villa Cofresí Hotels, Inc., 779 F.3d 19, 23 (1st Cir.
2015). Here, we may assume that Santangelo made the required
"prima facie case of employment discrimination" to get past the
first step.4 Vélez v. Thermo King de P.R., Inc., 585 F.3d 441, 447
(1st Cir. 2009). There also is no question that New York Life, at
the second step, did what was required of it. New York Life
responded to Santangelo's claim with the required "legitimate,
nondiscriminatory reason" for terminating Santangelo -- his
repeated violations of New York Life's rule against maintaining
incomplete forms signed by customers. In fact, Santangelo does not
dispute that he repeatedly violated that rule. He also does not
3
This claim is timely. The ADEA's ninety-day statute of
limitations did not begin to run until the EEOC denied Santangelo's
administrative claim on October 31, 2013, and he filed suit within
ninety days thereafter. See 29 U.S.C. § 626(e). New York Life
does contend that Santangelo's ADEA claim is barred by laches,
because Santangelo unreasonably delayed bringing it, to New York
Life's detriment. We need not resolve this contention, as we
conclude that Santangelo's ADEA claim fails on the merits.
4
"In the context of an ADEA claim for discriminatory firing,
this requires a plaintiff to show that: 1) he was at least 40 years
old at the time he was fired; 2) he was qualified for the position
he had held; 3) he was fired, and 4) the employer subsequently
filled the position, demonstrating a continuing need for the
plaintiff's services." Vélez v. Thermo King de P.R., Inc., 585
F.3d 441, 447 (1st Cir. 2009).
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dispute the documentary evidence that shows New York Life took a
series of escalating disciplinary actions in response to those
violations.
That brings us to the third step of the McDonnell Douglas
framework. At this step, the burden is on Santangelo to show that
New York Life's asserted reason for terminating him was a pretext
for terminating him because of his age. See Vélez, 585 F.3d at
447-48. To meet that burden, "[i]t is not enough for a plaintiff
merely to impugn the veracity of the employer's justification; he
must 'elucidate specific facts which would enable a jury to find
that the reason given is not only a sham, but a sham intended to
cover up the employer's real motive: age discrimination.'" Mesnick
v. Gen. Elec. Co., 950 F.2d 816, 824 (1st Cir. 1991) (quoting
Medina-Munoz v. R.J. Reynolds Tobacco Co., 896 F.2d 5, 9 (1st Cir.
1990)).
Santangelo does point to facts in the record that he
contends cast doubt on whether his violations of New York Life's
incomplete-forms rule were the reason for his termination.5 But
even accepting that, Santangelo offers no evidence that could lead
a rational jury to conclude that "he was fired because of his age."
Soto-Feliciano, 779 F.3d at 25 (quoting Vélez, 585 F.3d at 452).
Nothing in the record shows, or even suggests, that New York Life
5
For example, Santangelo testified that he was not told that
his violations were the reason for his termination until eight
months after he was terminated.
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considered Santangelo's age in firing him. None of the
contemporaneous materials concerning the disciplinary actions New
York Life took against Santangelo, including the termination,
mentions Santangelo's age. Nor does Santangelo offer evidence (or
even allege) that his age ever came up during the disciplinary or
termination process.
Santangelo does allege that New York Life "hired hundreds
of younger agents with less experience than him." He offers no
evidence, however, that any of those agents were hired to replace
him specifically. Similarly, Santangelo does argue -- based on his
own affidavit and his own deposition testimony -- that he was
"singled out and treated differently than his peers," because "it
was common for agents to have on file signed blank or partially
completed forms." But Santangelo offers no evidence that these
allegedly differently treated "peers" were younger than him, and
thus no reason for concluding that this bare assertion constitutes
evidence that New York Life terminated him because of his age.
The result is that Santangelo's claim of age
discrimination rests only on "conclusory allegations, improbable
inferences, and unsupported speculation." Hodgens v. Gen. Dynamics
Corp., 144 F.3d 151, 167 (1st Cir. 1998) (quoting Smith v. Stratus
Computer, Inc., 40 F.3d 11, 12 (1st Cir. 1994)). And because no
rational jury could conclude on this record that New York Life's
stated reason for terminating Santangelo -- his repeated violations
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of a New York Life rule -- was a pretext for age discrimination, we
affirm the District Court's grant of summary judgment to New York
Life.
IV.
That leaves only Santangelo's common-law claims under
Massachusetts law. In each, Santangelo contends that New York Life
wrongfully deprived him of a retirement benefit called
"Supplemental Senior Nylic Income," or "SSNI."
What unites these claims, in broad strokes, is the
following. If Santangelo retired voluntarily, he could have chosen
to remain affiliated with New York Life under what is called an
"active Retired Agent's Contract." Under that type of contract,
Santangelo would have been entitled to continue to sell New York
Life insurance products. And, as a result, he would also have been
eligible for SSNI payments. But as a consequence of his
termination, Santangelo cannot select an "active Retired Agent's
contract." Rather, his status is that of an "inactive Retired
Agent." And someone with that status is not eligible for SSNI
payments. Santangelo thus contends in each claim that he has been
wrongfully deprived of SSNI payments, even though he does not have
an "active Retired Agent's" contract.
Santangelo's first common-law claim is for breach of
contract. The District Court held that New York Life did not
breach its contract with Santangelo because New York Life's
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termination of Santangelo's agent contract meant that Santangelo
had no contractual right to SSNI payments. Santangelo does not
challenge that holding on appeal. Instead, Santangelo now contends
that New York Life's termination of his agent contract was itself
a breach of contract because New York Life fired him in violation
of state and federal laws barring age discrimination in employment.
But "[t]his argument is raised for the first time on appeal without
citation to any pertinent authority, so it is both inadequately
presented and waived." P.R. Tel. Co. v. T-Mobile P.R. LLC, 678
F.3d 49, 58 n.5 (1st Cir. 2012).
Santangelo's next common-law claim -- for breach of the
implied covenant of good faith and fair dealing -- also fails at
the summary judgment stage. Massachusetts law provides that
"[e]very contract implies good faith and fair dealing between the
parties to it." Anthony's Pier Four, Inc. v. HBC Assocs., 583
N.E.2d 806, 820 (Mass. 1991) (quoting Warner Ins. Co. v. Comm'r of
Ins., 548 N.E.2d 188, 193 n.9 (Mass. 1990)). Under that implied
duty, neither party may "do anything that will have the effect of
destroying or injuring the right of the other party to receive the
fruits of the contract." Id. (quoting Drucker v. Roland Wm. Jutras
Assocs., 348 N.E.2d 763, 765 (Mass. 1976)). It is therefore a
breach of the implied duty for a party to exercise its own
contractual right as a "tool engineered to serve th[e] illicit
purpose" of undermining his counterparty's contractual rights. Id.-12-
at 820-21 (alteration in original) (quoting N. Heel Corp. v. Compo
Indus., Inc., 851 F.2d 456, 471 (1st Cir. 1988)).
In an effort to show that New York Life breached this
duty -- and thus that he should be able to affiliate with New York
Life as an active Retired Agent and receive SSNI payments --
Santangelo asserts that New York Life terminated his contract in
bad faith because it fired him in order to avoid paying him SSNI
payments. But Santangelo offers no evidentiary support for that
claim.
Nothing in the record suggests that New York Life so much
as considered SSNI payments in making its termination decision.
The District Court did find that New York Life was "clumsy" or
"incompetent" in informing Santangelo of his termination. New York
Life at points referred to his "retirement" and gave an effective
date for his termination different from the date on which he was
actually terminated, locked out of his office, and disconnected
from the company's computer network. But we agree with the
District Court that this evidence does not supply a rational jury
with a basis for finding that New York Life fired him for the
purpose of denying him SSNI payments.6 And without some such
6
Santangelo argues that New York Life's purpose in locking
him out and disconnecting his computer was to prevent him from
electing the "active Retired Agent's contract" that would have
entitled him to SSNI payments. Thus, he seems to contend, the
lockout and disconnection show that New York Life had the purpose
of denying him those payments. But as the District Court
explained, "[e]ven if [Santangelo] had access to his computer
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evidence of that illicit motive,7 Santangelo cannot survive summary
judgment on his claim for breach of the implied duty of good faith.
Santangelo's third common-law claim is for "promissory
estoppel." Massachusetts law recognizes the doctrine, although it
"do[es] not use the expression 'promissory estoppel'" to describe
it. R.I. Hosp. Trust Nat'l Bank v. Varadian, 647 N.E.2d 1174, 1179
(Mass. 1995) (quoting Loranger Constr. Corp. v. E. F. Hauserman
Co., 384 N.E.2d 176, 179 (Mass. 1978)). For the doctrine to apply,
the defendant must have made a promise that the defendant would
"reasonably expect to induce action or forbearance" by the
plaintiff, and the plaintiff must in fact have relied on that
promise. Id. at 1178-79 (quoting Restatement (Second) of Contracts
§ 89B(2) & illus. 6 (Tent. drafts Nos. 1-7, 1973)).
Here, Santangelo contends that New York Life promised him
that he would receive SSNI payments if he completed thirty years of
service, that New York Life should have expected him to rely on
that promise, and that he in fact relied on that promise. But
Santangelo nowhere contends that he was promised he would be
during that entire period, he would not have been eligible to elect
such a contract" because he was being terminated. Santangelo does
not argue otherwise. The lockout and disconnection do not provide
evidence from which a rational jury could find that New York Life
acted with the purpose of denying Santangelo SSNI payments.
7
To the extent Santangelo now seeks to use his allegations
of age discrimination to support a showing of bad faith, that
argument is waived for both failure to present it below and failure
to cite any pertinent authority. See P.R. Tel. Co., 678 F.3d at 58
n.5.
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eligible for the SSNI payments even if he was terminated prior to
retirement. Nor does Santangelo contend that he was told that the
SSNI booklet, which contained the written terms of the SSNI
program, would not apply to him. In fact, Santangelo concedes that
the SSNI booklet "set forth . . . the prerequisites for SSNI." And
that is crucial, because the SSNI booklet provided that Santangelo
would be eligible to get SSNI payments only if he was able to
"continue to operate for [New York Life] under a Retired Agent's
Contract." In other words, Santangelo provides no evidence that
New York Life promised that he would be eligible for the SSNI
payments even if he was barred from continuing to operate under an
"active Retired Agent's Contract." Santangelo thus has not shown
that there is a genuine issue of triable fact about a breach of any
promise regarding SSNI payments on which he could reasonably have
relied.
That leaves Santangelo's unjust enrichment and quantum
meruit claims. Santangelo alleges them separately, but as a matter
of Massachusetts law, unjust enrichment and quantum meruit are the
same "theory of recovery." See J.A. Sullivan Corp. v.
Commonwealth, 494 N.E.2d 374, 377 (Mass. 1986) ("In a case
involving an unenforceable contract, we allowed quantum meruit
recovery, basing our reasoning on the theory of unjust
enrichment."). Quantum meruit is a theory allowing recovery where
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the defendant has been unjustly enriched at the expense of the
plaintiff. See Liss v. Studeny, 879 N.E.2d 676, 682 (Mass. 2008).
Here, as we have said, the SSNI booklet imposed a
requirement that Santangelo elect an active Retired Agent's
contract in order to receive SSNI payments. But as a consequence
of the termination -- which, as explained above, Santangelo cannot
show breached his agent's contract -- Santangelo could not elect
the required contract type. "A plaintiff is not entitled to
recovery on a theory of quantum meruit where there is a valid
contract that defines the obligations of the parties." Bos. Med.
Ctr. Corp. v. Sec'y of Exec. Office of Health & Human Servs., 974
N.E.2d 1114, 1132 (Mass. 2012). To require New York Life to make
SSNI payments when the preconditions expressly set forth for
obtaining the SSNI payments were not met "would, therefore, run
counter to the reasonable expectations of the parties." Liss, 879
N.E.2d at 682. And so as to this claim, too, Santangelo has failed
to provide evidence that survives New York Life's summary judgment
motion.
V.
Given the undisputed evidence in this case, Santangelo's
state law age discrimination claims were time-barred, and no
reasonable jury could conclude that New York Life engaged in age
discrimination under federal law in terminating his agent contract.
Nor could a reasonable jury conclude that the termination breached
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Santangelo's contract with New York Life or violated any of his
common law rights. For those reasons, we affirm the judgment of
the District Court.
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