Deborah Laufer v. Naranda Hotels, LLC

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PUBLISHED
UNITED STATES COURT OF APPEALS
FOR THE FOURTH CIRCUIT
No. 20-2348
DEBORAH LAUFER,
Plaintiff – Appellant,
v.
NARANDA HOTELS, LLC, A Maryland Corporation,
Defendant – Appellee.
Appeal from the United States District Court for the District of Maryland, at Baltimore.
Stephanie A. Gallagher, District Judge. (1:20-cv-02136-SAG)
Argued: January 27, 2022 Decided: February 15, 2023
Before KING, THACKER, and HARRIS, Circuit Judges.
Vacated and remanded by published opinion. Judge King wrote the opinion, in which
Judge Thacker and Judge Harris joined.
ARGUED: Thomas B. Bacon, THOMAS B. BACON, PA, Orlando, Florida, for
Appellant. Steven Joseph Parrott, DECARO, DORAN, SICILIANO, GALLAGHER &
DEBLASIS, LLP, Bowie, Maryland, for Appellee. ON BRIEF: Tristan W. Gillespie,
LAW OFFICE OF TRISTAN W. GILLESPIE, Johns Creek, Georgia, for Appellant.
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KING, Circuit Judge:
Deborah Laufer, the plaintiff in this civil action on appeal from the District of
Maryland, is a self-professed “tester” who has filed hundreds of similar lawsuits throughout
the country under Title III of the Americans with Disabilities Act (the “ADA”), see 42
U.S.C. §§ 12181-12189. Laufer complains of hotel reservation websites that do not allow
for reservation of accessible guest rooms or provide sufficient accessibility information.
Here, the defendant is Naranda Hotels, LLC, as the owner of the Sleep Inn & Suites
Downtown Inner Harbor in Baltimore.
For reasons explained in its Memorandum Opinion of December 2020, the district
court dismissed Laufer’s ADA claim against Naranda for lack of Article III standing to
sue. See Laufer v. Naranda Hotels, LLC, No. 1:20-cv-02136 (D. Md. Dec. 16, 2020), ECF
No. 26 (the “Dismissal Opinion”). In so doing, the court followed local precedents that
had been established in separate District of Maryland actions initiated by Laufer.
Meanwhile, other district courts and courts of appeals have confronted Laufer’s lawsuits
and likewise concluded she could not proceed. Additional federal courts, however, have
seen things differently and recognized Laufer’s Article III standing to pursue her ADA
claims. Upon careful consideration of the competing views, we are satisfied to join the
latter group and thus vacate the district court’s judgment and remand for further
proceedings.
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I.
A.
Laufer filed her operative Amended Complaint against Naranda in August 2020,
asserting a single ADA claim and seeking declaratory and injunctive relief, plus attorney’s
fees and costs. See Laufer v. Naranda Hotels, LLC, No. 1:20-cv-02136 (D. Md. Aug. 17,
2020), ECF No. 4 (the “Complaint”). The Complaint invokes Title III of the ADA, which
prohibits discrimination on the basis of disability in places of public accommodation. See
42 U.S.C. § 12182(a) (providing that “[n]o individual shall be discriminated against on the
basis of disability in the full and equal enjoyment of the goods, services, facilities,
privileges, advantages, or accommodations of any place of public accommodation by any
person who owns . . . a place of public accommodation”); id. § 12188(a) (permitting
individuals with disabilities to bring enforcement actions under Title III for injunctive
relief).
According to the Complaint, Laufer is a resident of Pasco County, Florida, who
qualifies as an individual with a disability under the ADA in that she “is unable to engage
in the major life activity of walking more than a few steps without assistive devices.” See
Complaint ¶ 1; see also 42 U.S.C. § 12102(1)(A) (defining “disability” for purposes of the
ADA to include “a physical or mental impairment that substantially limits one or more
major life activities”). Laufer sometimes uses a cane but more often relies on a wheelchair
because she “has limited use of her hands.” See Complaint ¶ 1. The Complaint outlines
Laufer’s accessibility needs with regard to hotels, including “handicap parking spaces” of
sufficient width and location; passageways that are “free of obstructions”; “door knobs,
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sink faucets, [and] other operating mechanisms” that are “lowered so that [she] can reach
them” and that do not require “tight grasping, twisting of the wrist or pinching”; bathroom
“grab bars”; and doorways with “proper clearance.” Id.The Complaint discloses that Laufer “is an advocate of the rights of similarly
situated disabled persons and is a ‘tester’ for the purpose of asserting her civil rights and
monitoring, ensuring, and determining whether places of public accommodation and their
websites are in compliance with the ADA.” See Complaint ¶ 2. Additionally, the
Complaint asserts that the Sleep Inn & Suites Downtown Inner Harbor constitutes a place
of public accommodation for purposes of the ADA — specifically, a place of lodging —
and that Naranda, as its owner, is required to comply with the ADA and its implementing
regulations. Id. ¶¶ 3, 6.
The federal regulation at the heart of Laufer’s ADA claim is 28 C.F.R. § 36.302(e),
which concerns the responsibilities of the owner of a place of lodging “with respect to
reservations made by any means, including . . . through a third party.” See 28 C.F.R.
§ 36.302(e)(1). We refer herein to § 36.302(e) as the “Hotel Reservation Regulation.”
Two paragraphs of subsection (1) of the Hotel Reservation Regulation — paragraphs (i)
and (ii) — are particularly relevant to Laufer’s claim. Paragraph (i) provides that a hotel
owner must “ensure that individuals with disabilities can make reservations for accessible
guest rooms during the same hours and in the same manner as individuals who do not need
accessible rooms.” Id. § 36.302(e)(1)(i). And paragraph (ii) provides that a hotel owner
must “[i]dentify and describe accessible features in the hotels and guest rooms offered
through its reservations service in enough detail to reasonably permit individuals with
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disabilities to assess independently whether a given hotel or guest room meets his or her
accessibility needs.” Id. § 36.302(e)(1)(ii). 1
1
In her Complaint, Laufer recites subsection (1) of the Hotel Reservation
Regulation in full. See Complaint ¶ 7. Subsection (1) contains a total of five paragraphs
and reads as follows:
Reservations made by places of lodging. A public accommodation that
owns, leases (or leases to), or operates a place of lodging shall, with respect
to reservations made by any means, including by telephone, in-person, or
through a third party —
(i) Modify its policies, practices, or procedures to ensure that individuals
with disabilities can make reservations for accessible guest rooms
during the same hours and in the same manner as individuals who do
not need accessible rooms;
(ii) Identify and describe accessible features in the hotels and guest rooms
offered through its reservations service in enough detail to reasonably
permit individuals with disabilities to assess independently whether a
given hotel or guest room meets his or her accessibility needs;
(iii) Ensure that accessible guest rooms are held for use by individuals with
disabilities until all other guest rooms of that type have been rented
and the accessible room requested is the only remaining room of that
type;
(iv) Reserve, upon request, accessible guest rooms or specific types of
guest rooms and ensure that the guest rooms requested are blocked
and removed from all reservations systems; and
(v) Guarantee that the specific accessible guest room reserved through its
reservations service is held for the reserving customer, regardless of
whether a specific room is held in response to reservations made by
others.
See 28 C.F.R. § 36.302(e)(1). In its subsection (2), the Hotel Reservation Regulation
identifies an exception to the requirements in paragraphs (iii), (iv), and (v) of subsection
(1). Id. § 36.302(e)(2). The last provision, subsection (3), specifies that the Hotel
Reservation Regulation applies “to reservations made on or after March 15, 2012.” Id.
§ 36.302(e)(3).
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Laufer maintains that the Hotel Reservation Regulation extends to hotel reservation
websites, whether operated by the hotel owner or a third party. See Complaint ¶ 9. That
is, Laufer insists that hotel reservation websites must allow “individuals with disabilities
[to] make reservations for accessible guest rooms” just as they allow other individuals to
reserve guest rooms. See 28 C.F.R. § 36.302(e)(1)(i). Moreover, such websites must
sufficiently “[i]dentify and describe accessible features in the hotels and guest rooms.” Id.§ 36.302(e)(1)(ii).
The Complaint reflects that, prior to its filing, Laufer had visited third-party hotel
reservation websites for Naranda’s Sleep Inn & Suites Downtown Inner Harbor on five
separate days in July 2020, including websites located at booking.com, trip.com,
priceline.com, agoda.com, expedia.com, and orbitz.com. See Complaint ¶¶ 9-10. Those
visits were expressly “for the purpose of reviewing and assessing the accessible features at
the [hotel] and ascertain[ing] whether they meet the requirements of [the Hotel Reservation
Regulation] and [Laufer’s] accessibility needs.” Id. ¶ 10. The Complaint alleges that none
of the six websites allowed for reservation of accessible guest rooms or provided sufficient
accessibility information, thereby establishing multiple violations of the Hotel Reservation
Regulation by Naranda. Id.
As of the time of filing the Complaint, Laufer intended to revisit Naranda’s hotel
reservation websites consistent with the so-called “system” described in the Complaint for
testing compliance with the Hotel Reservation Regulation. See Complaint ¶ 11. Under
that system, Laufer typically “visits [a hotel reservation website] multiple times prior to
the complaint being filed, then visits again shortly after the complaint is filed.” Id. If she
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subsequently obtains a judgment or reaches a settlement agreement in the case, “she
records the date by which the [hotel reservation website] must be compliant and revisits
when that date arrives.” Id.
To be sure, the Complaint is not a model of clarity in explaining the legal theories
of Laufer’s ADA claim, including how she may possess Article III standing to sue Naranda.
Nevertheless, the Complaint alleges that Laufer has suffered an informational injury, i.e.,
that Naranda’s violations of the Hotel Reservation Regulation have “deprive[d] her of the
information required to make meaningful choices for travel.” See Complaint ¶ 13. The
Complaint also alleges that Laufer has sustained a stigmatic injury, i.e., that she “has
suffered . . . frustration and humiliation as the result of the discriminatory conditions
present at [Naranda’s hotel reservation websites].” Id. Notably, the Complaint does not
mention any travel plans, including whether Laufer had a plan to travel to or through the
Baltimore area such that she actually needed to book a hotel room there.
B.
In September 2020, Naranda filed a motion to dismiss the Complaint under Federal
Rule of Civil Procedure 12(b)(1) for lack of Article III standing to sue and under Rule
12(b)(6) for failure to state a claim upon which relief can be granted. On the standing issue,
Naranda argued that Laufer cannot pursue her ADA claim because the Complaint merely
identifies her as a “tester” and does not allege any travel plans reflecting a need to book a
hotel room in the Baltimore area. That argument prompted Laufer to attach a declaration
to her response in opposition to Naranda’s motion, attesting that she planned to travel
throughout Maryland, including the Baltimore area, once the COVID-19 crisis was over
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and it was thus safe to do so. The district court conducted an evidentiary hearing in early
December 2020 that focused on the definiteness and veracity of Laufer’s alleged travel
plans, which — consistent with then-recent District of Maryland precedents — the court
deemed to be key to the standing issue.
Later in December 2020, the district court rendered its decision dismissing Laufer’s
ADA claim for lack of Article III standing to sue, without reaching and ruling on the
colorability of that claim. See Dismissal Opinion 20 (specifying that dismissal was for
“jurisdictional defect” of “lack of standing”). The court’s decision was largely based on
findings not only that Laufer’s alleged travel plans were too indefinite to establish standing,
but also that Laufer lacked credibility. See id. at 13 (explaining that inconsistencies in
Laufer’s hearing testimony and other evidence “significantly undermine her credibility,
such that the Court does not believe her alleged plans to visit Maryland post-COVID are
genuine”). Laufer timely noted this appeal, and we possess jurisdiction pursuant to 28
U.S.C. § 1291.
II.
Pursuant to Article III of the Constitution, the jurisdiction of the federal courts is
limited to “Cases” and “Controversies.” See U.S. Const. art. III, § 2. The Supreme Court
has long understood Article III “to require that a case embody a genuine, live dispute
between adverse parties, thereby preventing the federal courts from issuing advisory
opinions.” See Carney v. Adams, 141 S. Ct. 493, 498 (2020). And the Court has identified
the doctrine of standing as a means to implement that requirement. Id.8
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In order to possess Article III standing to sue, a plaintiff must satisfy the three
elements enunciated by the Court in Lujan v. Defenders of Wildlife, 504 U.S. 555, 560-61
(1992) (culling elements from prior decisions). Under the first Lujan element, “the plaintiff
must have suffered an ‘injury in fact’ — an invasion of a legally protected interest which
is (a) concrete and particularized, and (b) actual or imminent, not conjectural or
hypothetical.” See 504 U.S. at 560 (citations and internal quotation marks omitted). The
second element requires “a causal connection between the injury and the conduct
complained of.” Id. As for the third element, “it must be likely, as opposed to merely
speculative, that the injury will be redressed by a favorable decision.” Id. at 561 (internal
quotation marks omitted). Additionally, where injunctive relief is sought, the plaintiff must
show a “real or immediate threat that [she] will be wronged again.” See City of L.A. v.
Lyons, 461 U.S. 95, 111 (1983).
When assessing whether a plaintiff possesses Article III standing to sue, a court
“accept[s] as valid the merits of [the plaintiff’s] legal claims.” See Fed. Election Comm’n
v. Cruz, 142 S. Ct. 1638, 1647 (2022); see also Warth v. Seldin, 422 U.S. 490, 500 (1975)
(recognizing that “standing in no way depends on the merits of the plaintiff’s contention
that particular conduct is illegal”). Further, a court “must look to the facts at the time the
complaint was filed.” See Wild Va. v. Council on Env’t Quality, 56 F.4th 281, 293 (4th
Cir. 2022). A district court may limit its standing inquiry to the allegations of the complaint
or, if there are any material factual disputes, it may conduct an evidentiary hearing. See
Wikimedia Found. v. Nat’l Sec. Agency, 857 F.3d 193, 208 (4th Cir. 2017). On appeal,
where a district court has conducted such a hearing, we review relevant findings of fact for
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clear error. See Piney Run Pres. Ass’n v. Cnty. Comm’rs, 268 F.3d 255, 262 (4th Cir.
2001). We otherwise “consider the legal question of whether [a plaintiff] possesses
standing to sue as a de novo matter.” Id.Here, the issue is whether Laufer possesses Article III standing to sue Naranda based
on an injury — specifically, an informational injury or a stigmatic injury — that meets the
requirements of the three Lujan elements. In dismissing Laufer’s ADA claim against
Naranda for lack of standing, the district court relied on local precedents concluding in
analogous District of Maryland actions that Laufer asserted no qualifying informational or
stigmatic injury. See Dismissal Opinion 7 (citing Laufer v. Ft. Meade Hosp., LLC, No.
8:20-cv-01974 (D. Md. Nov. 10, 2020), ECF No. 8; Laufer v. Bre/Esa P Portfolio, LLC,
No. 1:20-cv-01973 (D. Md. Nov. 19, 2020), ECF No. 17). As the court saw it, Laufer must
demonstrate something more than simply being a “tester” — with that something more
being a definite and credible plan to travel to the Baltimore area and book a hotel room
there. Id. at 7-10. Because Laufer did not prove such travel plans, the court ruled that her
alleged injuries are not concrete, particularized, and actual or imminent in satisfaction of
the first Lujan element of an injury in fact. Id. at 10-20.
At that point in time, many other district courts had wrestled with the issue of
Laufer’s standing — with varying results — but no court of appeals had done so.
Thereafter, the Fifth and Tenth Circuits ruled against Laufer, and then the Second Circuit
ruled against a similarly situated plaintiff named Owen Harty. See Laufer v. Mann Hosp.,
L.L.C., 996 F.3d 269 (5th Cir. 2021); Laufer v. Looper, 22 F.4th 871 (10th Cir. 2022);
Harty v. W. Point Realty, Inc., 28 F.4th 435 (2d Cir. 2022). Like the Maryland district
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court, the Second, Fifth, and Tenth Circuits reasoned that the plaintiffs failed to satisfy the
first Lujan element because they did not sufficiently allege or prove an intention or need to
actually book rooms at the defendants’ hotels. 2
Next, however, a three-judge panel of the Eleventh Circuit unanimously concluded
that Laufer possessed Article III standing to sue based on her allegation of a stigmatic
injury. See Laufer v. Arpan LLC, 29 F.4th 1268 (11th Cir. 2022). That decision spawned
three concurring opinions, one from each of the panel members, including an opinion
stating that Laufer also had standing premised on an alleged informational injury. See id.
at 1275 (Jordan, J., concurring). Finally, the First Circuit recently ruled for Laufer based
on her allegation of an informational injury alone. See Laufer v. Acheson Hotels, LLC, 50
F.4th 259 (1st Cir. 2022). In both the First and Eleventh Circuit cases, Laufer admitted
that she had no intention or need to book rooms at the defendants’ hotels, but the courts
did not deem that admission to be an impediment to standing.
As explained below, similar to the First Circuit decision and the pertinent Eleventh
Circuit concurring opinion, we conclude that Laufer’s allegation of an informational injury
accords her Article III standing to sue Naranda — whether or not she ever had a definite
and credible plan to travel to the Baltimore area. In light of our conclusion, we do not
2
After determining that plaintiff Harty lacked Article III standing to sue, the Second
Circuit relied on its Harty precedent to rule against Laufer by an unpublished decision in
separate proceedings. See Laufer v. Ganesha Hosp. LLC, No. 21-995 (2d Cir. July 5,
2022). The D.C. Circuit has similarly concluded in an unpublished decision that Laufer
could not pursue her ADA claims. See Laufer v. Alamac Inc., No. 21-7056 (D.C. Cir. Sept.
10, 2021).
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unnecessarily reach and decide if Laufer’s allegation of a stigmatic injury serves as an
additional basis for standing. We also do not unnecessarily review the district court’s
factual findings with respect to Laufer’s travel plans, as those findings are not relevant to
our resolution of the standing question. 3
A.
The conclusion that Laufer’s allegation of an informational injury accords her
Article III standing to sue Naranda is compelled by a line of Supreme Court decisions that
begins with Havens Realty Corp. v. Coleman, 455 U.S. 363 (1982). That line of decisions
also includes Public Citizen v. United States Department of Justice, 491 U.S. 440 (1989),
and Federal Election Commission v. Akins, 524 U.S. 11 (1998).
1.
In pertinent part, the 1982 decision in Havens Realty addressed the question of
whether one of the plaintiffs, who was Black and had been acting as a “tester,” possessed
Article III standing to pursue a claim for damages under the Fair Housing Act of 1968 after
defendant Havens Realty falsely told her it had no apartments to rent. See 455 U.S. at 366-
70. The Court described “testers” as “individuals who, without an intent to rent or purchase
a home or apartment, pose as renters or purchasers for the purpose of collecting evidence
3
Unlike the First and Eleventh Circuit cases, Laufer has not admitted in this appeal
that she had no intention or need to book a room at the defendant’s (here, Naranda’s) hotel
when she discovered the alleged violations of the Hotel Reservation Regulation. In any
event, Laufer does not challenge the district court’s factual findings on appeal. See Br. of
Appellant 5 n.2 (“While [Laufer] submits that the [district court’s] findings are arbitrary
and capricious, [she] is confining this appeal to the [court’s] legal interpretation that [an]
intent to book a room is required.”).
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of unlawful steering practices [meant to maintain racial segregation in housing].” Id. at
373. Additionally, the Court specified that the Fair Housing Act’s discriminatory
representation provision made it “unlawful for an individual or firm covered by the Act
‘[t]o represent to any person because of race, color, religion, sex, or national origin that
any dwelling is not available for inspection, sale, or rental when such dwelling is in fact so
available.’” Id. (alteration in original) (quoting 42 U.S.C. § 3604(d)). As the Court
explained, Congress had thereby “conferred on all ‘persons’ a legal right to truthful
information about available housing.” Id.Heeding that purpose of the Fair Housing Act, the Havens Realty Court deemed the
discriminatory representation provision to be the type of enactment under which “[t]he
actual or threatened injury required by Art. III may exist solely by virtue of statutes creating
legal rights, the invasion of which creates standing.” See 455 U.S. at 373 (alteration in
original) (quoting Warth, 422 U.S. at 500). That is, the Court recognized that the Black
plaintiff possessed Article III standing to sue based on her allegation of an informational
injury, stemming from Havens Realty’s violation of her right under the discriminatory
representation provision to truthful information. Addressing the first Lujan element of an
injury in fact, the Court observed that if the facts were as alleged by the Black plaintiff —
that Havens Realty had “told her on four different occasions that apartments were not
available in [its] complexes while informing white testers that apartments were available”
— then the Black plaintiff “suffered specific injury from the challenged acts of [Havens
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Realty] and the Art. III requirement of injury in fact is satisfied.” Id. at 374 (internal
quotation marks omitted). 4
Significantly, the Havens Realty Court’s standing analysis was not affected by the
Black plaintiff’s status as a tester with no intention to actually rent an apartment. In the
Court’s words:
A tester who has been the object of a misrepresentation made unlawful under
[the discriminatory representation provision] has suffered injury in precisely
the form the statute was intended to guard against, and therefore has standing
to maintain a claim for damages under the [Fair Housing Act]. That the tester
may have approached the real estate agent fully expecting that he would
receive false information, and without any intention of buying or renting a
home, does not negate the simple fact of injury within the meaning of [the
discriminatory representation provision].
See Havens Realty, 455 U.S. at 373-74. It was critical to the Court that, whereas Congress
required a bona fide offer to prove a discriminatory refusal to sell or rent under another
provision of the Fair Housing Act, “Congress plainly omitted any such requirement” to
prove a violation of the discriminatory representation provision. Id. at 374.
Following Havens Realty, the Supreme Court again recognized Article III standing
to sue premised on an informational injury in its 1989 decision in Public Citizen.
Specifically, the Public Citizen Court confirmed the standing of public interest groups
4
At the same time the Havens Realty Court recognized the Black plaintiff’s Article
III standing to sue based on her allegation of an informational injury, the Court rejected the
standing claim of a white plaintiff who had been acting as a tester in concert with the Black
plaintiff. See 455 U.S. at 374-75. That was because Havens Realty had truthfully told the
white plaintiff that apartments were available to rent and thus caused him no informational
injury. Id. at 375 (explaining that because the white plaintiff “alleged that on each occasion
that he inquired he was informed that apartments were available,” he “alleged no injury to
his statutory right to accurate information concerning the availability of housing”).
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seeking access under the Federal Advisory Committee Act (“FACA”) to meetings and
records of the American Bar Association’s Standing Committee on Federal Judiciary (the
“ABA Committee”) concerning potential nominees for federal judgeships. See 491 U.S.
at 448-51. Relevant to the first Lujan element of an injury in fact, the Court determined
that the plaintiffs had asserted a “sufficiently concrete and specific” injury by alleging that
they had “specifically requested, and been refused, the names of candidates under
consideration by the ABA Committee, reports and minutes of the Committee’s meetings,
and advance notice of future meetings.” Id. at 448-49. In other words, the Court concluded
that “refusal to permit [the plaintiffs] to scrutinize the ABA Committee’s activities to the
extent FACA allows constitutes a sufficiently distinct injury to provide standing to sue.”
Id. at 449. In so ruling, the Court analogized the FACA action to a lawsuit under the
Freedom of Information Act, wherein plaintiffs “need [not] show more than that they
sought and were denied specific agency records.” Id. (citing Freedom of Information Act
precedents).
The Public Citizen Court rejected the defendants’ argument that the plaintiffs lacked
standing because they “advanced a general grievance shared in substantially equal measure
by all or a large class of citizens.” See 491 U.S. at 448-49. The Court explained that “[t]he
fact that other citizens or groups of citizens might make the same complaint after
unsuccessfully demanding disclosure under FACA does not lessen [the plaintiffs’] asserted
injury,” just as “the fact that numerous citizens might request the same information under
the Freedom of Information Act [does not deprive] those who have been denied access [of]
a sufficient basis to sue.” Id. at 449-50.
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The Supreme Court subsequently relied on Public Citizen and Havens Realty when
it recognized informational injury-based Article III standing to sue in its 1998 decision in
Akins. There, a group of voters challenged the decision of the Federal Election
Commission (the “FEC”) that the American Israel Public Affairs Committee (“AIPAC”)
was not a “political committee” as defined by the Federal Election Campaign Act of 1971
(“FECA”) and thus was not obligated to make disclosures regarding its membership,
contributions, and expenditures that FECA would otherwise require. See Akins, 524 U.S.
at 13. The Court concluded that the injury alleged by the plaintiffs — “their inability to
obtain information . . . that, on [their] view of the law, the statute requires that AIPAC
make public” — satisfied the first Lujan element of an injury in fact. Id. at 21. “Indeed,”
the Akins decision emphasized, the Court had already held in Public Citizen and Havens
Realty “that a plaintiff suffers an ‘injury in fact’ when the plaintiff fails to obtain
information which must be publicly disclosed pursuant to a statute.” Id. (citing Pub.
Citizen, 491 U.S. at 449; Havens Realty, 455 U.S. at 373-74).
Similar to the Public Citizen Court, the Akins Court rejected the contention (now
made by the defendant FEC) that the plaintiffs lacked constitutional or prudential standing
to sue because their “lawsuit involves only a ‘generalized grievance.’” See 524 U.S. at 23.
Although the Court characterized it as “[t]he FEC’s strongest argument,” the Court went
on to find it lacking because it rested on “cases where the harm at issue is not only widely
shared, but is also of an abstract and indefinite nature — for example, harm to the ‘common
concern for obedience to law.’” Id. (quoting L. Singer & Sons v. Union Pac. R.R. Co., 311
U.S. 295, 303 (1940)). The Court explained that a harm may be “concrete, though widely
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shared,” and that such a harm can qualify under the first Lujan element as an injury in fact.
Id. at 24 (citing Pub. Citizen, 491 U.S. at 449-50).
Notably, both the Public Citizen and Akins decisions observed that the plaintiffs had
identified uses for the information they sought. In Public Citizen, the plaintiffs wanted
“access to the ABA Committee’s meetings and records in order to monitor its workings
and participate more effectively in the judicial selection process.” See 491 U.S. at 449.
And in Akins, the plaintiffs sought the information “to evaluate candidates for public office,
especially candidates who received assistance from AIPAC, and to evaluate the role that
AIPAC’s financial assistance might play in a specific election.” See 524 U.S. at 21. The
Akins Court commented that it had “no reason to doubt [the plaintiffs’] claim that the
information would help them (and others to whom they would communicate it).” Id.Ultimately, however, all that mattered to the Akins Court — and to the Public Citizen Court
before it — was that the plaintiffs sought and were denied information to which they
claimed entitlement. That the plaintiffs had a use for the information was not a factor in
either the Public Citizen or Akins Article III standing analysis.
2.
In the case before us, Laufer asserts in part that Naranda, as the owner of a place of
lodging (the Sleep Inn & Suites Downtown Inner Harbor), is required by the Hotel
Reservation Regulation to provide information to individuals with disabilities on its hotel
reservation websites about accessible features in the hotel and its guest rooms. That theory
of her ADA claim relies on 28 C.F.R. § 36.302(e)(1)(ii), which provides that a hotel owner
must “[i]dentify and describe accessible features in the hotels and guest rooms offered
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through its reservations service in enough detail to reasonably permit individuals with
disabilities to assess independently whether a given hotel or guest room meets his or her
accessibility needs.” According to Laufer, she is entitled to the accessibility information
as an individual with a disability, and Naranda’s failure to provide it constitutes
discrimination under Title III of the ADA. Accepting that theory of Laufer’s ADA claim
for purposes of the standing analysis, she has alleged an informational injury that gives her
Article III standing to sue under Havens Realty, Public Citizen, and Akins.
a.
With respect to the first Lujan element of an injury in fact, Laufer has alleged all
that she needs to: that she has “fail[ed] to obtain information which must be publicly
disclosed pursuant to a statute.” See Akins, 524 U.S. at 21 (citing Pub. Citizen, 491 U.S.
at 449; Havens Realty, 455 U.S. at 373-74). Under the Havens Realty line of decisions,
such an informational injury is sufficiently concrete, particularized, and actual to qualify
for Article III standing to sue. See Havens Realty, 455 U.S. at 373 (highlighting that “[t]he
actual or threatened injury required by Art. III may exist solely by virtue of statutes creating
legal rights, the invasion of which creates standing” (alteration in original) (quoting Warth,
422 U.S. at 500)).
It matters not that Laufer is a tester who may have visited Naranda’s hotel
reservation websites to look for ADA violations in the form of noncompliance with the
Hotel Reservation Regulation, and without any plan or need to book a hotel room, just as
it mattered not that the Black plaintiff in Havens Realty was a tester who “may have
approached [defendant Havens Realty] fully expecting that [she] would receive false
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information [in contravention of the Fair Housing Act], and without any intention of buying
or renting a home.” See Havens Realty, 455 U.S. at 374. As the First Circuit cogently
explained, “Havens Realty appears right on the nose for Laufer’s case — both to her status
as a tester and the injury she suffered.” See Acheson Hotels, 50 F.4th at 269; accord Arpan,
29 F.4th at 1277 (Jordan, J., concurring) (“[H]as Ms. Laufer suffered a cognizable injury
under Article III? The answer, I think, is yes under Havens Realty.”).
Crucially, although the Hotel Reservation Regulation is designed “to reasonably
permit individuals with disabilities to assess independently whether a given hotel or guest
room meets his or her accessibility needs,” see 28 C.F.R. § 36.302(e)(1)(ii), nothing in the
Hotel Reservation Regulation or elsewhere in the ADA expressly requires an intention to
book a hotel room to prove a discriminatory failure to provide accessibility information.
That is, “there is no carveout that the information need only be turned over if the person
[visiting the hotel reservation website] actually wants to make a reservation.” See Acheson
Hotels, 50 F.4th at 269. Correspondingly, the Fair Housing Act provision at issue in
Havens Realty “gave ‘all persons a legal right to truthful information about available
housing’ and did not impose any ‘bona fide offer’ requirement.” Id. (quoting Havens
Realty, 455 U.S. at 373-74). “So if the Black tester plaintiff had standing in Havens Realty
where the statute gave her a right to truthful information, which she was denied, then
Havens Realty would mean that Laufer, too, has standing because she was denied
information to which she has a legal entitlement.” Id.Additionally, Public Citizen and Akins impart that it matters not that there may be a
large number of potential plaintiffs who could visit Naranda’s hotel reservation websites
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and then assert the same ADA claim that Laufer does. See Pub. Citizen, 491 U.S. at 449-
50 (“The fact that other citizens or groups of citizens might make the same complaint after
unsuccessfully demanding disclosure under FACA does not lessen [the plaintiffs’] asserted
injury . . . .”). Although Laufer’s alleged informational injury may be “widely shared,” it
is also concrete and particularized. See Akins, 524 U.S. at 24-25. And in any event, under
Laufer’s conception of her claim, there are certainly fewer persons eligible to complain
about Naranda’s noncompliance with the Hotel Reservation Regulation — only those who
qualify as individuals with disabilities within the meaning of the ADA — than citizens
entitled to seek disclosure of information under FACA and FECA, the statutes at issue in
Public Citizen and Akins. See Acheson Hotels, 50 F.4th at 276 (underscoring that “Laufer
is a person with disabilities — not just any one of the hundreds of millions of Americans
with a laptop — and personally suffered the denial of information the law entitles her, as a
person with disabilities, to have”).
b.
Turning to the second and third Lujan elements, Naranda did not argue in its motion
to dismiss before the district court that there is no “causal connection between [Laufer’s
alleged informational] injury and the conduct complained of,” or that it is not “likely . . .
that the injury will be redressed by a favorable decision.” See Lujan, 504 U.S. at 560-61(internal quotation marks omitted). Moreover, the district court’s standing ruling against
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Laufer was confined to the first Lujan element, and we have no basis to conclude herein
that the second and third elements are not satisfied. 5
Of course, because Laufer seeks injunctive relief, she also must show a “real or
immediate threat that [she] will be wronged again.” See Lyons, 461 U.S. at 111. As we
have recognized, “when an ADA plaintiff has alleged a past injury at a particular location,
his plausible intentions to thereafter return to that location are sufficient to demonstrate the
likelihood of future injury.” See Nanni v. Aberdeen Marketplace, Inc., 878 F.3d 447, 455
(4th Cir. 2017). That raises the question in these proceedings of whether Laufer has alleged
plausible intentions to return to the location of her past informational injury: Naranda’s
hotel reservation websites.
As it did in the district court, Naranda contends on appeal that Laufer cannot
demonstrate such plausible intentions because her Complaint does not allege that she
5
We acknowledge that Naranda asserts in this appeal that Laufer has not satisfied
the second and third Lujan elements. In so doing, Naranda relies on theories it raised in
the district court in support of its request for dismissal of the Complaint under Federal Rule
of Civil Procedure 12(b)(6) for failure to state a claim upon which relief can be granted,
and not with respect to its request under Rule 12(b)(1) for dismissal for lack of Article III
standing to sue. The underlying theories include that Laufer has not shown that the lack of
accessibility information on the hotel reservation websites at issue was the responsibility
of Naranda, rather than the third-party websites’ operators. Naranda argues on appeal that
Laufer therefore has not proven that her alleged informational injury was fairly traceable
to Naranda (relevant to the second Lujan element) or that obtaining an injunction against
Naranda would remedy any ADA violations (pertinent to the third). We decline to entertain
those arguments because they were not presented to the district court. See Volvo Constr.
Equip. N. Am., Inc. CLM Equip. Co., 386 F.3d 581, 603 (4th Cir. 2004) (“Absent
exceptional circumstances, . . . we do not consider issues raised for the first time on
appeal.”). Nonetheless, the underlying theories may yet be germane to the colorability of
Laufer’s ADA claim, which the district court has not yet assessed and is free to consider
on remand.
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would “return[] to the third-party websites for purposes of booking a room or availing
herself of Naranda’s accommodations or services.” See Br. of Appellee 17. Naranda thus
relies on the discredited proposition that Laufer’s Article III standing to sue depends on an
intention to book a hotel room.
We instead agree with the First Circuit that Laufer has alleged plausible intentions
to return to Naranda’s hotel reservation websites as part of the “system” described in her
Complaint for continually monitoring websites she finds to be in noncompliance with the
Hotel Reservation Regulation. See Complaint ¶ 11. Laufer has thereby “given her
description of her concrete plans to revisit the websites, easily accessible from her home,
in the near future.” See Acheson Hotels, 50 F.4th at 277 (alteration and internal quotation
marks omitted). And she has demonstrated a likelihood that she will suffer the same
informational injury again. Cf. Nanni, 878 F.3d at 455-57 (concluding that ADA tester
could seek injunctive relief after encountering architectural barriers at interstate-adjacent
marketplace, based on plausible intentions to return there during trips between his
Delaware home and Baltimore-Washington, D.C. area). In sum, then, Laufer has satisfied
all of the requirements to establish her Article III standing to sue Naranda for the alleged
informational injury and to seek relief in the form of an injunction.
B.
As previously mentioned, the courts of appeals that have ruled in other cases against
Laufer and similarly situated plaintiff Harty have done so on the premise that those
plaintiffs were obliged — but failed — to show an intention or need to actually book rooms
at the defendants’ hotels in order to establish informational injury-based Article III
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standing to sue. In adopting that premise, the Second Circuit perceived that it was
compelled to do so by the Supreme Court’s recent decision in TransUnion LLC v. Ramirez,
141 S. Ct. 2190 (2021). Meanwhile, the Fifth and Tenth Circuits deemed the contrary
decisions in Havens Realty, Public Citizen, and Akins to be distinguishable and inapposite.
None of those rulings can withstand scrutiny.
1.
In the Second Circuit’s view, the Supreme Court’s 2021 decision in TransUnion
dictates that the informational injury that has been alleged by Laufer and Harty cannot
constitute an injury in fact in satisfaction of the first Lujan element if the plaintiff visited
the defendant’s hotel reservation website without an intention to book a room. See Harty,
28 F.4th at 444 (citing TransUnion, 141 S. Ct. at 2214). The TransUnion decision
concerned, in pertinent part, claims that defendant TransUnion (a credit reporting agency)
sent the plaintiffs (consumers who were the subject of TransUnion credit files) copies of
their credit files that “were formatted incorrectly and deprived them of their right to receive
information in the format required by [the Fair Credit Reporting Act].” See 141 S. Ct. at
2213.
One theory presented to the TransUnion Court with respect to Article III standing
to pursue those claims was “that the plaintiffs suffered a concrete ‘informational injury’
under several of [the] Court’s precedents,” including Public Citizen and Akins. See
TransUnion, 141 S. Ct. at 2214. The Court disagreed with that theory, however. Id.
Addressing why that was so, the Court led with the following explanation:
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The plaintiffs did not allege that they failed to receive any required
information. They argued only that they received it in the wrong format.
Therefore, Akins and Public Citizen do not control here.
Id. The Court then added two more points. First, the Court observed:
In addition, [Akins and Public Citizen] involved denial of information subject
to public-disclosure or sunshine laws that entitle all members of the public
to certain information. This case does not involve such a public-disclosure
law.
Id. And second, the Court noted:
Moreover, the plaintiffs have identified no downstream consequences from
failing to receive the required information. They did not demonstrate, for
example, that the alleged information deficit hindered their ability to correct
erroneous information before it was later sent to third parties. An asserted
informational injury that causes no adverse effects cannot satisfy Article III.
Id. (internal quotation marks omitted).
It was TransUnion’s “Moreover” passage that the Second Circuit invoked in Harty
for the proposition that Harty’s alleged informational injury was not sufficiently concrete
because he had visited the defendant’s hotel reservation website without an intention to
book a room. As the Second Circuit saw it, “[e]ven assuming that Harty can allege that he
was deprived of information to which he is entitled by the ADA, he must also allege
‘downstream consequences from failing to receive the required information’ in order to
have an Article III injury in fact.” See Harty, 28 F.4th at 444 (quoting TransUnion, 141 S.
Ct. at 2214). “In other words,” the court elaborated, “Harty must show that he has an
interest in using the information beyond bringing his lawsuit.” Id. (alterations and internal
quotation marks omitted).
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At bottom, the Second Circuit interpreted TransUnion to hold that the type of
informational injury alleged in Public Citizen and Akins, as well as Havens Realty before
them — i.e., the “fail[ure] to obtain information which must be publicly disclosed pursuant
to a statute,” see Akins, 524 U.S. at 21 (citing Pub. Citizen, 491 U.S. at 449; Havens Realty,
455 U.S. at 373-74) — is not sufficiently concrete for Article III standing to sue unless the
plaintiff had a personal use for the information that was unlawfully withheld. But the
Second Circuit’s interpretation can be correct only if TransUnion overruled Havens Realty,
Public Citizen, and Akins. Put succinctly, that is because Havens Realty squarely rejected
any such use requirement. See Havens Realty, 455 U.S. at 374 (confirming that the Black
tester plaintiff’s lack of intention to rent an apartment did “not negate the simple fact of
injury”). And although the plaintiffs in Public Citizen and Akins thereafter asserted uses
for the information they sought, those asserted uses were not a factor in the Public Citizen
and Akins Article III standing analyses. See Akins, 524 U.S. at 21; Pub. Citizen, 491 U.S.
at 449.
We cannot accept the Second Circuit’s interpretation of TransUnion because it
cannot fairly be concluded that TransUnion overruled Havens Realty, Public Citizen, and
Akins. First of all, TransUnion is reconcilable with the earlier precedents, in that the Court
expressly distinguished the informational injuries in Public Citizen and Akins (the “fail[ure]
to receive any required information”) from the purported informational injury before it
(receipt of the required information “in the wrong format”). See TransUnion, 141 S. Ct. at
2214 (first emphasis added). Only then did TransUnion discuss the need for “downstream
consequences” and “adverse effects,” see id. (internal quotation marks omitted), indicating
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that any use requirement is limited to the type of informational injury at issue in
TransUnion and does not extend to the type of informational injury presented in Public
Citizen and Akins.
More importantly, as the Supreme Court itself has cautioned, its “decisions remain
binding precedent until [the Court] see[s] fit to reconsider them, regardless of whether
subsequent cases have raised doubts about their continuing vitality.” See Hohn v. United
States, 524 U.S. 236, 252-53 (1998). There was no statement or even suggestion in
TransUnion that the Court was reconsidering the earlier precedents. Rather, the
TransUnion Court distinguished Public Citizen and Akins without questioning their
validity. 6
It is also significant that in other recent decisions, both before and after TransUnion,
the Supreme Court has treated Havens Realty, Public Citizen, and Akins as good law. For
instance, in Spokeo, Inc. v. Robins, 578 U.S. 330 (2016) — a decision heavily and favorably
cited in TransUnion — the Court named Public Citizen and Akins as examples of the “some
circumstances” in which “the violation of a procedural right granted by statute can be
sufficient . . . to constitute injury in fact” and the plaintiff “need not allege any additional
6
Notably, a four-Justice dissent in TransUnion took the position that the
informational injury at issue therein was of the same type alleged in Public Citizen, as well
as in Havens Realty. See TransUnion, 141 S. Ct. at 2221 (Thomas, J., dissenting). In
asserting that the plaintiffs thus possessed Article III standing to pursue the relevant claims,
the dissent underscored that “this Court has recognized that the unlawful withholding of
requested information causes ‘a sufficiently distinct injury to provide standing to sue.’” Id.
(quoting Pub. Citizen, 491 U.S. at 449). Again, the issue was the applicability — and not
the continuing vitality — of the Havens Realty line of decisions.
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harm beyond the one Congress has identified.” See Spokeo, 578 U.S. at 342. Thereafter,
in the wake of TransUnion, the Court cited Havens Realty in its 2022 Cruz decision in
support of the proposition “that an injury resulting from the application or threatened
application of an unlawful enactment remains fairly traceable to such application, even if
the injury could be described in some sense as willingly incurred.” See Cruz, 142 S. Ct. at
1647. Without even a hint of criticism, the Cruz Court described Havens Realty as ruling
that “a ‘tester’ plaintiff posing as a renter for purposes of housing-discrimination litigation
still suffered an injury under Article III.” Id.
In these circumstances, we are satisfied that TransUnion most assuredly did not
overrule Havens Realty, Public Citizen, and Akins. As such, those precedents must
continue to be followed where they are applicable, unless and until the Supreme Court
decides otherwise. See Rodriguez de Quijas v. Shearson/Am. Express, Inc., 490 U.S. 477,
484 (1989) (“If a precedent of this Court has direct application in a case, yet appears to rest
on reasons rejected in some other line of decisions, the [lower courts] should follow the
case which directly controls, leaving to this Court the prerogative of overruling its own
decisions.”); see also Acheson Hotels, 50 F.4th at 271 & n.4 (First Circuit’s rejection of
argument that TransUnion somehow implicitly overruled Havens Realty and Public
Citizen).
2.
Turning to the views of the Fifth and Tenth Circuits, those courts ruled that Laufer
failed to allege an Article III injury in fact upon characterizing the Havens Realty, Public
Citizen, and Akins decisions as distinguishable and inapposite. For its part, the Fifth Circuit
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reasoned that “Laufer’s case differs from the Supreme Court’s seminal ‘tester’ case,
Havens Realty,” in that “[t]here, the information had some relevance to the tester because
the statute forbade misrepresenting it to ‘any person,’ quite apart from whether the tester
needed it for some other purpose.” See Mann Hosp., 996 F.3d at 273 (some internal
quotation marks omitted). Setting aside the legal merits of that theory, it fails as an effort
at differentiation. Under Laufer’s conception of the ADA claims asserted here and in the
Fifth Circuit, the accessibility information missing from the hotel reservation websites had
some relevance to her because the Hotel Reservation Regulation required providing it to
individuals with disabilities, quite apart from whether she needed it for some other purpose.
The Fifth Circuit therefore did not proffer a sound basis for distinguishing Havens Realty.
See also Arpan, 29 F.4th at 1281 (Jordan, J., concurring) (explaining why Fifth Circuit was
“wrong on various fronts”).
Taking a different tack, the Tenth Circuit distinguished Havens Realty on the
premise that the injury there “was grounded in misrepresentation and racial animus.” See
Looper, 22 F.4th at 879. Additionally, the Tenth Circuit distinguished Public Citizen and
Akins based on the fact that the plaintiffs in those cases “alleged an intent to use the
information” that had been unlawfully withheld from them. Id. at 881. From there, the
court interpreted Public Citizen and Akins to rule that there must be a use for the
information or there cannot be an Article III injury in fact. Id. (explaining that because
Laufer “did not attempt to book a room at the [defendant’s hotel] and ha[d] no intent to do
so,” she did “not suffer[] an injury of the type recognized in Public Citizen or Akins”).
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The Tenth Circuit’s analysis, however, disregarded the plain holding of the Havens
Realty line of decisions: “that a plaintiff suffers an ‘injury in fact’ when the plaintiff fails
to obtain information which must be publicly disclosed pursuant to a statute.” See Akins,
524 U.S. at 21 (citing Pub. Citizen, 491 U.S. at 449; Havens Realty, 455 U.S. at 373-74).
Those precedents reflect that the failure to obtain information may be because of a
misrepresentation (as in Havens Realty), or because of a wholesale refusal to provide it (as
in Public Citizen and Akins). Although the allegation of racial animus certainly was
relevant in Havens Realty, that was because it was an element of the statutory violation at
issue (violation of the Fair Housing Act’s discriminatory representation provision). No
racial or other discriminatory animus was alleged in Public Citizen or Akins, as such animus
was not an element of the statutory violations there (failure to provide information
requested pursuant to FACA and FECA), and that lack of alleged animus did not deprive
the plaintiffs of informational injury-based Article III standing to sue.
Furthermore, Havens Realty, Public Citizen, and Akins are clear that a plaintiff need
not show a use for the information being sought in order to establish an injury in fact in
satisfaction of the first Lujan element. Again, Havens Realty squarely rejected any such
use requirement. See Havens Realty, 455 U.S. at 374 (confirming that the Black tester
plaintiff’s lack of intention to rent an apartment did “not negate the simple fact of injury”);
see also Cruz, 142 S. Ct. at 1647 (approvingly describing Havens Realty as ruling that “a
‘tester’ plaintiff posing as a renter for purposes of housing-discrimination litigation still
suffered an injury under Article III”). And although the plaintiffs in Public Citizen and
Akins thereafter asserted uses for the information they sought, those asserted uses were not
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a factor in the Public Citizen and Akins Article III standing analyses. See Akins, 524 U.S.
at 21; Pub. Citizen, 491 U.S. at 449; see also Spokeo, 578 U.S. at 342 (naming Public
Citizen and Akins as examples of the “some circumstances” in which “the violation of a
procedural right granted by statute can be sufficient . . . to constitute injury in fact” and the
plaintiff “need not allege any additional harm beyond the one Congress has identified”). 7
For all of the foregoing reasons, the Tenth Circuit’s grounds for distinguishing the
Havens Realty lines of decisions are just as unpersuasive as the Fifth Circuit’s. See also
Acheson Hotels, 50 F.4th at 273 (similarly criticizing Tenth Circuit’s analysis); Arpan, 29
F.4th at 1281-82 (Jordan, J., concurring) (same). As the First Circuit aptly put it in Acheson
Hotels: “We understand that our sibling circuits thought Havens Realty doesn’t decide this
case. But we respectfully disagree. None has convincingly explained why Havens Realty
can’t illuminate the path to decision.” See 50 F.4th at 273-74. Or as the Eleventh Circuit’s
7
In its discussion of Public Citizen and Akins and their supposed use requirement,
the Tenth Circuit invoked TransUnion’s rejection of the theory that the TransUnion
plaintiffs suffered a concrete informational injury under Public Citizen and Akins. See
Looper, 22 F.4th at 880-81. The Tenth Circuit described TransUnion as rejecting that
theory “in part because ‘the plaintiffs . . . identified no downstream consequences from
failing to receive the required information.’” Id. at 881 (quoting TransUnion, 141 S. Ct. at
2214). In so doing, the Tenth Circuit suggested that TransUnion drew the “downstream
consequences” requirement from Public Citizen and Akins, and that TransUnion thereby
“shows why” the Tenth Circuit’s reading of Public Citizen and Akins was correct. Id. at
880-81. Actually, however, TransUnion did not draw the “downstream consequences”
requirement from Public Citizen and Akins. Indeed, TransUnion distinguished Public
Citizen and Akins, and only thereafter discussed the need for “downstream consequences”
without any further mention of Public Citizen and Akins at all. See TransUnion, 141 S. Ct.
at 2214 (first specifying that “Akins and Public Citizen do not control here,” and only then
explaining that “[m]oreover, the plaintiffs have identified no downstream consequences
from failing to receive the required information” (internal quotation marks omitted)).
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Judge Jordan summed up in Arpan: “I have yet to see any court answer [the question as to
why Havens Realty is different] persuasively. Havens Realty is still on the books, and we
are bound to apply it here.” See 29 F.4th at 1282 (Jordan, J., concurring).
C.
As also previously mentioned, in ruling in this case that Laufer lacks informational
injury-based Article III standing to pursue her ADA claim against Naranda, the district
court adhered to District of Maryland precedents. Those local precedents relied, in turn,
on this Court’s decision in Griffin v. Department of Labor Federal Credit Union, 912 F.3d
649 (4th Cir. 2019). The Griffin case, however, is quite different and readily
distinguishable from this and the other actions that have been brought by Laufer. 8
In Griffin, the visually impaired tester plaintiff sued the defendant Department of
Labor Federal Credit Union under Title III of the ADA for the inaccessibility of the Credit
Union’s website describing its services and products. See 912 F.3d at 652. Of utmost
significance, membership in the Credit Union was limited by federal statute to “current and
former employees of the Department of Labor and their immediate families and
households,” and the plaintiff was “not eligible for membership in the Credit Union” and
did not allege that he was “legally permitted to make use of the Credit Union’s benefits.”
Id. (citing 12 U.S.C. § 1759(b)).
8
Our Griffin decision was also invoked by the Fifth Circuit in Mann Hospitality,
996 F.3d at 273 & n.4, and the Tenth Circuit in Looper, 22 F.4th at 881 & n.6. It was
distinguished by the First Circuit in Acheson Hotels, 50 F.4th at 272 n.5.
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Our Court was called upon to decide whether, in those novel circumstances, the
plaintiff possessed Article III standing to sue the Credit Union based on either an
informational or stigmatic injury. See Griffin, 912 F.3d at 653-54. In rendering our
decision, we emphasized that we were “address[ing] only whether this plaintiff who is
barred by law from making use of defendant’s services may sue under the ADA for an
allegedly deficient website.” Id. at 653. And we resolved that “[t]he answer to this narrow
question is no.” Id.With respect to the existence of an informational injury, we concluded that the
plaintiff was required, but failed, to show that the information he failed to obtain had “some
relevance” to him. See Griffin, 912 F.3d at 654. As we explained, the plaintiff “sought
information on the Credit Union’s services, privileges, advantages, and accommodations
and amenities, as well as the physical locations where those services are provided.” Id.(internal quotation marks omitted). But that information lacked the requisite relevance to
the plaintiff, in that “a federal law closes the door of the Credit Union to [him] whether or
not he obtains the information he seeks.” Id.Our treatment of the informational injury alleged in Griffin was thereby different
from the Supreme Court’s treatment of the informational injuries at issue in Havens Realty,
Public Citizen, and Akins. Whereas our Griffin decision required a use for the information
being sought, the Supreme Court’s Havens Realty line of decisions did not. That difference
in treatment resulted from a difference in facts. The Havens Realty, Public Citizen, and
Akins cases each involved a “fail[ure] to obtain information which must be publicly
disclosed pursuant to a statute.” See Akins, 524 U.S. at 21 (citing Pub. Citizen, 491 U.S.
32USCA4 Appeal: 20-2348 Doc: 72 Filed: 02/15/2023 Pg: 33 of 35
at 449; Havens Realty, 455 U.S. at 373-74). In contrast, Griffin involved a failure to obtain
information about services that the plaintiff was “barred by law” from using. See Griffin,
912 F.3d at 653 (emphasis omitted). Consequently, we were not bound in Griffin to follow
the Havens Realty line of decisions. Cf. TransUnion, 141 S. Ct. at 2214 (distinguishing
Public Citizen and Akins before indicating that TransUnion plaintiffs needed to show use
for information provided in wrong format). 9
In relying on Griffin in these proceedings, the Maryland district court acknowledged
both that this Court “was careful to limit its holding to the facts of Griffin” and that the
facts of Laufer’s case are different, as “there is no legal impediment barring [Laufer] from
reserving a room at [Naranda’s hotel].” See Dismissal Opinion 8-9. Nevertheless, the
district court found “Griffin’s underlying reasoning [to have] unmistakable force.” Id. at
9. Accordingly, the district court required Laufer to demonstrate that the information she
failed to obtain from Naranda’s hotel reservation websites had “some relevance” to her,
i.e., that when she visited the websites, she had a definite and credible plan to travel to the
9
We note that the Griffin decision suggests that the Akins plaintiffs would not have
possessed informational injury-based Article III standing to sue absent their allegation of
a use for the information they sought. See Griffin, 912 F.3d at 654 (recounting that in
Akins, “the Supreme Court explained that plaintiffs who sought information that would
‘help them . . . evaluate candidates for public office’ suffered a concrete injury when they
failed to receive it” (alteration in original) (quoting Akins, 524 U.S. at 21)). Of course, the
Akins decision imposes no such use requirement, as it recognized that all that is needed for
an injury in fact is a “fail[ure] to obtain information which must be publicly disclosed
pursuant to a statute.” See Akins, 524 U.S. at 21 (citing Pub. Citizen, 491 U.S. at 449;
Havens Realty, 455 U.S. at 373-74). It was therefore enough for an injury in fact in Akins
that the plaintiffs were unable “to obtain information . . . that, on [their] view of the law,
[had to be made] public.” Id.33
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Baltimore area and book a hotel room there. Id. (emphasis omitted) (quoting Griffin, 912
F.3d at 654).
The fatal flaw in the district court’s analysis is that the court was not free to choose
to follow our Griffin decision rather than the Supreme Court’s Havens Realty line of
decisions. As the district court itself recognized, the Griffin decision is distinguishable and
thus merely persuasive. The Supreme Court’s Havens Realty line of decisions, however,
has direct application and therefore controls.
***
In closing, we reiterate our conclusion that Laufer’s allegation of an informational
injury accords her Article III standing to pursue her ADA claim against Naranda and to
seek injunctive relief. We also recognize that our decision today appears to even the split
among the courts of appeals at 3-3 — three circuits that have ruled in Laufer’s favor based
on an informational or stigmatic injury, and three that have ruled against her and similarly
situated plaintiff Harty. We are confident that, as explained herein, the applicable
precedents best support our position. Finally, we emphasize that the merits of Laufer’s
ADA claim were not before us today, that we state no opinion on the factual or legal basis
of that claim, and that it is up to the district court to consider those issues in the first instance
on remand.
34
USCA4 Appeal: 20-2348 Doc: 72 Filed: 02/15/2023 Pg: 35 of 35
III.
Pursuant to the foregoing, we vacate the judgment of the district court and remand
for such other and further proceedings as may be appropriate.
VACATED AND REMANDED
35