Ashley Albert v. Global TelLink Corp.

USCA4 Appeal: 22-1472 Doc: 41 Filed: 05/25/2023 Pg: 1 of 16
PUBLISHED
UNITED STATES COURT OF APPEALS
FOR THE FOURTH CIRCUIT
No. 22-1472
ASHLEY ALBERT; ASHLEY BAXTER; KARINA JAKEWAY; MELINDA
JABBIE, on behalf of themselves and all others similarly situated,
Plaintiffs − Appellants,
v.
GLOBAL TEL*LINK CORP.; SECURUS TECHNOLOGIES, LLC;
3CINTERACTIVE CORP.,
Defendants – Appellees.
Appeal from the United States District Court for the District of Maryland, at Greenbelt.
Lydia Kay Griggsby, District Judge. (8:20−cv−01936−LKG)
Argued: January 26, 2023 Decided: May 25, 2023
Before DIAZ and THACKER, Circuit Judges, and Catherine C. EAGLES, United States
District Judge for the Middle District of North Carolina, sitting by designation.
Vacated and remanded by published opinion. Judge Diaz wrote the opinion, in which
Judge Thacker and Judge Eagles joined.
ARGUED: George Fuad Farah, HANDLEY FARAH & ANDERSON PLLC, New York,
New York, for Appellants. Jason Robert Scherr, MORGAN LEWIS & BOCKIUS, LLP,
Washington, D.C., for Appellees. ON BRIEF: Benjamin D. Brown, Robert A. Braun,
COHEN MILSTEIN SELLERS & TOLL PLLC, Washington, D.C., for Appellants.
Jonathan B. Pitt, WILLIAMS & CONNOLLY LLP, Washington, D.C., for Appellee
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3Cinteractive Corp. Jonathan I. Gleklen, ARNOLD & PORTER KAYE SCHOLER LLP,
Washington, D.C., for Appellee Global Tel*Link Corp.
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DIAZ, Circuit Judge:
Plaintiffs Ashley Albert, Ashley Baxter, Karina Jakeway, and Melinda Jabbie
appeal the district court’s dismissal, under Federal Rule of Civil Procedure 12(b)(6), of
their Racketeer Influenced and Corrupt Organizations Act (“RICO”) claims. The district
court held that Plaintiffs failed to allege that Defendants Global Tel*Link Corp. (“GTL”);
Securus Technologies, LLC; and 3Cinteractive Corp. (“3Ci”) proximately caused
Plaintiffs’ injuries. But we hold that Plaintiffs have pleaded facts that satisfy RICO’s
proximate-causation requirement, as explained in Bridge v. Phoenix Bond & Indemnity
Co., 553 U.S. 639 (2008). So we vacate the district court’s dismissal and remand for further
proceedings.
I.
A.
Plaintiffs’ complaint alleges the following, relevant to the RICO claims on appeal.
GTL and Securus are the largest providers of inmate calling services, which allow
those serving time in prison or jail to communicate with the outside world. GTL and
Securus are competitors. 3Ci works with GTL and Securus by providing marketing
services, processing charges to consumers, and managing GTL’s and Securus’s websites.
Friends and family members can receive calls from inmates by setting up an account
with the correctional facility’s calling-services provider. An account allows call recipients
to be charged at a per-minute rate set by a contract between the provider and the state or
local government that operates the facility. In 2017, the average price of a charged-per-
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minute call from an inmate in a state prison lasting 15 minutes was about $1.87, or less
than $0.13 per minute.
Along with setting per-minute rates, contracts between providers and governments
also establish a (typically percentage-based) “site commission” that the provider pays to
the government for each call. Traditionally, the site commission for a per-minute call is
about 50% of the total price of the call.
In 2010, Securus launched a “single call” program to supplement its per-minute
offering. With Securus’s single-call program, a consumer could pay a single flat fee per
call rather than being charged by the minute. The single-call option lets consumers skip
the step of setting up an account.
But Securus’s single calls are more expensive than per-minute calls: Each single
call costs $14.99 (up to 15 minutes) or $9.99 (up to 10 minutes). And governments receive
proportionally smaller site commissions for these calls. Unlike per-minute calls, where
site commissions averaged around 50% of the price of the call, site commissions for single
calls are a flat $1.60 for each $14.99 call and $0.30 for each $9.99 call.
After Securus launched its single-call offering, GTL developed its own. GTL at
first offered single calls at a lower price: a flat $3 fee on top of the per-minute rate. So a
15-minute call under GTL’s early single-call platform would typically cost less than $5.
When government agencies were reviewing bids during this time, most would
choose GTL over Securus because GTL’s single calls were cheaper. But rather than
lowering its own prices to stay competitive, Securus colluded with GTL (through 3Ci) to
fix single calls at Securus’s higher price.
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And indeed, in 2013, GTL scrapped its lower-priced single-call offerings and
replaced them with $14.99 and $9.99 single-call offerings that are functionally identical to
Securus’s. Even GTL’s site commissions were the same as Securus’s. The result was that
Securus’s and GTL’s bids to governments were effectively indistinguishable. While
Securus and GTL entered contracts with governments on a jurisdiction-by-jurisdiction (or
facility-by-facility) basis, the prices and site commissions were non-negotiable. So
Securus’s and GTL’s contracts all provided for the same single-call prices and site
commissions, nationwide.
When reviewing GTL’s and Securus’s now largely identical bids, governments
would often ask why single-call prices were so high (and site commissions so low).
Plaintiffs allege that Securus and GTL falsely claimed that most of the price consumers
paid went to 3Ci as unavoidable transaction costs. So Securus and GTL had to charge high
prices (and pay low site commissions) to be profitable, they said. In fact, only a small sum
of the price went to 3Ci. After paying the site commission, Securus and GTL pocketed the
balance of the inflated price. 1
The complaint cites declarations from unnamed former Securus and GTL executives
to corroborate this scheme of misrepresentations to government agencies. The declarants
state that if the governments knew the truth (that only a small portion of the price went to
3Ci), they would demand lower prices for consumers and higher site commissions for
1
The complaint also alleges that Defendants made misrepresentations directly to
consumers. But the district court rejected that theory and Plaintiffs don’t defend it on
appeal. They instead rely on the alleged misrepresentations to government entities.
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themselves. And GTL and Securus would be forced to accede to those demands to remain
competitive.
Defendants kept up this scheme for as long as they could, but by 2018, Securus and
GTL began phasing out single calls, in part because of governments’ opposition to the high
prices and low site commissions. But some facilities still use Securus’s and GTL’s single-
call products because the facilities don’t yet have new inmate-calling-services contracts.
B.
Plaintiffs are consumers who used Securus’s or GTL’s single-call products. They
sued under the Sherman Antitrust Act and RICO, alleging that Defendants illegally
conspired to inflate the price of single calls, and in the process, materially misrepresented
the amount of their transaction costs to justify the high consumer prices and low site
commissions.
The district court dismissed Plaintiffs’ RICO claims, holding that their theory of
liability was “too remote to establish proximate cause” because their injuries “are
contingent on, or derivative of, harm suffered by a third party—namely, the contracting
governments.” Albert v. Glob. Tel*Link Corp., No. 20-CV-01936-LKG, 2021 WL
4478696, at *10 (D. Md. Sept. 30, 2021). And Plaintiffs could not state a claim by
“speculat[ing] about what actions the contracting governments might have taken if
[D]efendants had not made the alleged misrepresentations and/or omissions,” the court
explained. Id. at *10 n.6. So it dismissed the RICO claims with prejudice. But it declined
to dismiss Plaintiffs’ claims under the Sherman Antitrust Act.
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The district court then granted Plaintiffs’ motion to certify the partial dismissal as a
final judgment under Federal Rule of Civil Procedure 54(b). 2 This appeal followed.
II.
A.
Accepting Plaintiffs’ factual allegations as true, we hold that the complaint states a
plausible RICO claim. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Plaintiffs have
sufficiently alleged proximate causation under Bridge v. Phoenix Bond & Indemnity Co.,
553 U.S. 639 (2008) (holding that bidders at a county tax-lien auction plausibly alleged
RICO proximate causation when they lost to a competing bidder who lied to the county
about complying with the auction’s rules).
Plaintiffs allege a scheme in which Defendants directly injured both consumers and
governments in tandem. And as we explain, the alleged RICO violation is no less logically
related to Plaintiffs’ injuries than in Bridge.
B.
RICO establishes a private right of action for anyone “injured in his business or
property by reason of a violation of” RICO’s criminal provisions. 18 U.S.C. § 1964(c).
The phrase “by reason of” requires a “direct relation” between the plaintiff’s injury and the
defendant’s RICO violation. Holmes v. Sec. Inv. Prot. Corp., 503 U.S. 258, 268 (1992).
2
Plaintiffs also sought to amend their complaint to shore up their proximate-cause
allegations. They appeal the district court’s denial of that motion. But because we vacate
the dismissal, we need not decide whether the district court properly denied leave to amend.
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With no precedent that definitively resolves the question here, we distill principles
from the Supreme Court’s (and our) cases applying Holmes’s “direct relation” test. In
short, RICO proximate causation is lacking when (1) there is a “more direct victim” from
whom (or intervening factor from which) the plaintiff’s injuries derive, or (2) the alleged
RICO predicate violation is “too distinct” or logically unrelated from the cause of the
plaintiff’s injury. See Saint Luke’s Health Network, Inc. v. Lancaster Gen. Hosp., 967 F.3d
295, 301 (3d Cir. 2020) (“[T]he cause of an injury that is entirely distinct from the alleged
RICO violation may be too attenuated to meet the proximate causation requirement.
Relatedly, a more direct victim of the purported violation or independent, intervening
factors may also break the chain of causation.” (cleaned up)).
As we explain, Plaintiffs’ complaint suffers from neither deficiency. We turn first
to Holmes and the “more direct victim” category.
C.
The “more direct victim” cases illustrate that a plaintiff can’t show RICO proximate
cause when the plaintiff’s injuries derive from those suffered by parties more closely or
directly victimized by the defendant’s wrongdoing. As the Sixth Circuit put it, these cases
involve “plaintiffs who suffer derivative or ‘passed-on’ injuries.” Trollinger v. Tyson
Foods, Inc., 370 F.3d 602, 613 (6th Cir. 2004).
Holmes was such a case. There, Robert Holmes conspired to manipulate stock,
causing two broker-dealers to go out of business. 503 U.S. at 261. Those broker-dealers
then couldn’t pay their customers’ claims, triggering the plaintiff Securities Investor
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Protection Corp.’s insurer-like obligations to make good on the customers’ losses. 3 Id. at
262.
SIPC sued Holmes, but the Supreme Court held that RICO demanded a “direct”
relationship between the RICO violation and the plaintiff’s injury. Id. at 262, 269. And
the customers’ (and SIPC’s) losses were directly caused by the broker-dealers going out of
business—not by Holmes’s stock manipulation. Id. at 271. So SIPC couldn’t establish
proximate causation because the customers’ injuries were derivative of those suffered by
the broker-dealers. Id.; see also Slay’s Restoration, LLC v. Wright Nat’l Flood Ins. Co.,
884 F.3d 489, 494 (4th Cir. 2018) (finding no proximate causation because the
subcontractor’s alleged RICO injury—not being fully paid for its work in repairing flood
damage—was derivative of the property owner’s own loss from being underpaid by its
insurer, which illegally undervalued the owner’s claim).
On the way to its holding, Holmes articulated three principles supporting a direct-
relationship requirement: First, “the less direct an injury is, the more difficult it becomes
to ascertain the amount of a plaintiff’s damages attributable to the violation, as distinct
from other, independent, factors.” 503 U.S. at 269. Second, allowing claims by “plaintiffs
removed at different levels of injury from the violative acts” would increase the “risk of
multiple recoveries.” Id. Third, there’s no need to get into such complicated inquiries
3
The Securities Investor Protection Corp., or SIPC, is a “private nonprofit
corporation” comprised of registered broker-dealers that appoints a trustee to administer
claims whenever a broker-dealer “has failed or is in danger of failing to meet its obligations
to customers.” Holmes, 503 U.S. at 261 (cleaned up).
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when “directly injured victims can generally be counted on to vindicate the law as private
attorneys general.” Id. at 269–70.
D.
The “too distinct” cases demonstrate that there’s no proximate cause when the
alleged RICO violation is too logically unrelated to the direct cause of a plaintiff’s injuries.
Anza v. Ideal Steel Supply Corp. illustrates. There, Ideal alleged that its competitor
violated RICO by deliberately failing to charge taxes on cash transactions and submitting
false tax returns to hide the scheme. 547 U.S. 451, 454 (2006). This put Ideal at a
competitive disadvantage, causing it to lose customers and sales to the defendant. Id.The Supreme Court held there was no RICO proximate causation because the
alleged violation (submitting false tax returns) defrauded the state, but Ideal’s injury came
from losing customers, which was too distinct from the tax fraud. Id. at 457–58. In fact,
the parties directly causing Ideal’s injury—customers—were different from the party
committing the RICO violation—the defendant. See id. at 458; see also Hemi Grp., LLC
v. City of New York, 559 U.S. 1, 11 (2010) (holding that the defendant retailer’s failure to
make state-law-required disclosures that would make it easier for the City to recover
delinquent taxes did not proximately cause the City’s injury, which more directly came
from the delinquent taxpayers themselves).
E.
Unlike the cases discussed above, in Bridge v. Phoenix Bond & Indemnity Co., the
Supreme Court held that a plaintiff plausibly pleaded RICO proximate causation. 553 U.S.
639, 658 (2008). Bridge involved an annual auction to sell tax liens on parcels of land to
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bidders willing to accept the lowest penalty rates. Id. at 642. Because the tax liens were
so valuable, it was common for multiple buyers to bid the lowest penalty rate available,
0%. Id. at 642–43.
To ensure that parcels were apportioned fairly among 0% bidders, the county
government required all potential buyers to certify that they would submit only one bid per
parcel and wouldn’t engage agents to submit duplicative 0% bids for the same parcel. Id.
at 643. But several bidders did just that, falsely certifying to the county that they would
follow the single-simultaneous-bidder rule. Id. at 644. As a result, they won a
disproportionate share of tax liens at the expense of other bidders who followed the rules.
Id. As part of its scheme, the defendants mailed state-law-required notices to the property
owners; this mail fraud was the RICO predicate. Id. at 644–45.
The Supreme Court rejected the argument that a RICO claim based on mail fraud
requires reliance by a plaintiff. Id. at 649. The Court also held that the innocent bidders’
injuries were “the direct result” of the fraud because they were “a foreseeable and natural
consequence of [the defendants’] scheme to obtain more liens for themselves.” Id. at 658.
In fact, the innocent “bidders were the only parties injured” by the scheme. Id.The Court didn’t discuss whether it would be difficult to discern which tax liens the
innocent bidders lost because of the scheme. Nor did it expressly analyze whether the
RICO violation, mailing notices to property owners, was too distinct from the defendants’
act of duping the county to submit multiple bids. But the Court appears to have considered
both actions by the defendants to be part of the same fraudulent scheme.
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III.
Applying these principles, we hold that this is neither a “more direct victim” case
nor a “too distinct” case. Rather, Plaintiffs have alleged proximate causation under Bridge.
A.
Unlike in Holmes and Slay’s Restoration, Plaintiffs’ injuries (paying inflated prices)
don’t derive from an injury to a party closer to Defendants in the chain of causation. While
the alleged misrepresentations to the governments happened before Plaintiffs’ payment of
inflated prices, Bridge illustrates that this doesn’t make the governments more direct
victims.
And as Plaintiffs point out, the governments’ injuries could be cured if Defendants
paid higher site commissions—even if Plaintiffs paid the same inflated price. So Plaintiffs’
injuries aren’t derivative of those suffered by the governments. Rather, Plaintiffs and the
governments are both direct victims. Cf. Mid Atl. Telecom, Inc. v. Long Distance Servs.,
Inc., 18 F.3d 260, 263–64 (4th Cir. 1994) (holding that the same fraudulent scheme could
produce two classes of direct victims: customers and competitors). 4
4
Mid Atlantic Telecom predates Anza. But it nonetheless illustrates that plaintiffs
can be one of multiple groups of victims directly injured by the same RICO scheme. See
also Harmoni Int’l Spice, Inc. v. Hume, 914 F.3d 648, 652 (9th Cir. 2019) (holding that
defendant’s fraudulent requests for an agency to investigate defendant’s competitor made
both the agency and the competitor direct victims); accord Painters & Allied Trades Dist.
Council 82 Health Care Fund v. Takeda Pharms. Co., 943 F.3d 1243, 1258 (9th Cir. 2019)
(“[T]he fact that individual patients and [third-party payors] both suffered economic
injuries from a drug manufacturer’s fraudulent scheme does not mean that one group of
plaintiffs should be favored to recover over the other.”).
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Nor is this a case in which the RICO violation is “too distinct” from Plaintiffs’
injuries. Unlike Anza and Hemi Group, the alleged RICO violation (misrepresentations to
the governments, via mail and wire communications) and the cause of Plaintiffs’ injuries
(charging inflated prices) were both committed by the same parties—Defendants. So this
case is more like Bridge. And the mail and wire fraud were part of the same scheme that
triggered—and were even more logically related than in Bridge to—the inflated prices
Plaintiffs paid.
The meaningful parallels to Bridge don’t end there. Plaintiffs allege a RICO-
violating scheme that first required Defendants to trick government entities, which led to
their own independent injuries. This was good enough for Bridge to hold that the plaintiffs’
injuries were the “direct result” of the defendants’ scheme. 553 U.S. at 658. So too here.
B.
The three principles underlying Holmes’s “direct relation” test further support our
decision.
First, it’s true that Plaintiffs may eventually confront the “difficult” task of
“ascertain[ing] the amount of [their] damages attributable to the violation, as distinct from
other, independent factors.” Holmes, 503 U.S. at 269. But that task is no harder here than
it would have been in Bridge. See 553 U.S. at 657–58.
There, to attribute its damages to the defendants’ fraud, the innocent bidders would
have to show which tax liens they would have won but for the scheme—and the value of
those liens. This showing is at least as arduous as what Plaintiffs may eventually have to
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prove (that is, how much less than $14.99 or $9.99 they would have paid absent
Defendants’ alleged scheme).
In any event, such damage-calculation hurdles present questions of fact that can’t
be resolved at the pleading stage. See, e.g., Saint Luke’s Health Network, 967 F.3d at 303
(defendants’ “hesitat[ion] about the math . . . puts the cart before the horse,” as methods
for calculating damages present “a question of fact to be resolved at a later stage of
litigation”); accord Painters & Allied Trades, 943 F.3d at 1251 (“[W]e are not persuaded
that [damage calculation] is so difficult here that Plaintiffs should be denied the opportunity
to prove their damages.”).
Second, the complaint’s causation theory presents “no risk of duplicative recoveries
by plaintiffs removed at different levels of injury from the violation.” Bridge, 553 U.S. at
658. As explained above, the contracting governments’ injuries of losing higher site
commissions is logically independent of Plaintiffs’ injuries of paying inflated prices.
Plaintiffs’ compensatory damages (a refund of the amount they wouldn’t have paid but for
Defendants’ fraud) is separate from the sum Defendants should have paid to the
governments in site commissions. So if the government entities later sued Defendants,
their slice of the pie would differ from that owed to Plaintiffs.
Finally, “no more immediate victim is better situated to sue.” Bridge, 553 U.S. at
658. The government entities may have their own parallel RICO claims they could assert
against Defendants, but they’re no better situated than Plaintiffs.
C.
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Next, we address the district court’s holding (and Defendants’ argument) that
Plaintiffs’ theory relies on speculation about what the contracting governments would have
done but for the alleged misrepresentations. But at this stage, Plaintiffs need only allege
facts plausibly supporting a reasonable inference of causation. And the complaint plausibly
supports an inference that governments would have demanded lower prices for consumers
but for Defendants’ misrepresentations.
For instance, Plaintiffs allege that governments awarded inmate-calling-services
contracts based, at least in part, on consumer prices; that former Securus and GTL
executives believed governments would have demanded lower prices if they’d known the
truth about transaction costs; that governments routinely questioned the consumer prices;
that honest competition would have driven the price downward; and that Securus and GTL
phased out single calls, in part because of incessant pressure from governments about
prices. These allegations, taken as true, carry Plaintiffs’ claim across the line from
speculative to plausible.
Relatedly, the parties dispute whether Plaintiffs can distinguish Rojas v. Delta
Airlines, Inc., 425 F. Supp. 3d 524 (D. Md. 2019), which the district court cited in its
dismissal order. In Rojas, the defendant airlines charged all passengers a Mexico Tourism
Tax, even when certain passengers were exempt. Id. at 531. The plaintiffs alleged that the
airlines conspired to pocket refunds that belonged to exempt passengers. Id. at 536.
The district court granted the airlines’ motion to dismiss, primarily based on the
plaintiffs’ failure to allege a RICO enterprise and a RICO pattern—which aren’t at issue
here. Id. at 538–40. But the court also included a paragraph of proximate-cause analysis,
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holding that the plaintiffs were merely “assuming” that “the Mexican government would
have dismantled Defendants’ alleged scheme,” which was too speculative a theory. Id. at
542.
But unlike the Rojas plaintiffs, Plaintiffs don’t rest their claim on a mere
assumption; they allege the facts outlined above, including the expected testimony of
former executives. At any rate, Rojas isn’t binding; we read the binding precedent (Bridge)
to support Plaintiffs.
IV.
Finally, we decline Defendants’ invitation to affirm the dismissal of 3Ci on the
ground that the complaint fails to allege that it violated RICO. To the contrary, the
complaint alleges wrongdoing by 3Ci that’s part of Defendants’ overall RICO-violating
scheme. See, e.g., J.A. 28–29, 77 (3Ci communicates misrepresentations to government
entities through its websites promoting Securus’s and GTL’s single-call products); J.A. 30
(3Ci colluded to fix prices).
3Ci may be able to show at summary judgment that it wasn’t involved in the alleged
scheme. But the complaint plausibly alleges otherwise, so for now, 3Ci rises or falls with
the other Defendants.
VACATED AND REMANDED
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