May v. Higbee Company

United States Court of Appeals
Fifth Circuit
F I L E D
REVISED June 22, 2004
June 8, 2004
IN THE UNITED STATES COURT OF APPEALS
Charles R. Fulbruge III
FOR THE FIFTH CIRCUIT Clerk
_____________________
No. 03-60759
_____________________
AMANDA S MAY
Plaintiff - Appellee
v.
HIGBEE COMPANY, doing business as Dillard’s; WILLIAM CARR
Defendants - Appellants
_________________________________________________________________
Appeal from the United States District Court
for the Southern District of Mississippi
_________________________________________________________________
Before KING, Chief Judge, and REAVLEY and EMILIO M. GARZA,
Circuit Judges.
KING, Chief Judge:
Plaintiff Amanda May sued her employer Higbee Co. (d/b/a
Dillard’s) and a supervisor for employment discrimination under
Title VII. The defendants moved to compel arbitration and to
stay the judicial proceedings. The district court denied the
motion, ruling that May had not assented to her employer’s
arbitration program. Concluding that the district court should
have ordered arbitration pursuant to the parties’ binding
agreement, we reverse.
I. FACTUAL AND PROCEDURAL BACKGROUND
May began working at a Dillard’s department store in June
1990, and she later rose to become the sales manager of the
store’s men’s department. May alleges that she was qualified to
be promoted to higher managerial positions but was repeatedly
passed over in favor of male employees. The particular
employment action that precipitated this lawsuit occurred in
March 2002, when May was denied a promotion to the position of
assistant store manager. According to May, her supervisor,
William Carr, refused to promote May into higher-level management
positions because she was a woman and a mother. May filed suit
in the district court in June 2002, claiming that Dillard’s and
Carr had discriminated against her on the basis of her sex in
violation of Title VII, 42 U.S.C. § 2000e et seq. (2000).
The defendants later filed a motion to compel arbitration
and to stay the judicial proceedings. The motion was based on
the fact that, in June 2001, the company had instituted a
compulsory arbitration program for most employment-related
disputes. May admits to receiving two documents relating to the
arbitration program. One document, titled “Rules of Arbitration”
(the “Rules”), states that both the company and the employee
“agree that the procedures provided in these Rules will be the
2
sole method used to resolve any covered dispute arising between
them.” The Rules go on to list employment discrimination claims
as among the covered disputes. Although the Rules state that
they apply to disputes that arise between employees and “the
Company,” the last page of the document defines “the Company”
broadly, so that the term includes the corporate entity and its
managers and employees, such as Carr.
The second document that May received was a one-page form
titled “Acknowledgment of Receipt of Rules for Arbitration” (the
“Acknowledgment Form”). The Acknowledgment Form included the
following language in readily legible type:
Effective immediately, all employees . . . shall be
subject to the RULES OF ARBITRATION (the “Rules”)
described below. Employees are deemed to have agreed to
the provisions of the Rules by virtue of accepting
employment with the Company and/or continuing employment
therewith.
Below this paragraph, and immediately above the signature line,
was text stating that “I acknowledge receipt of the agreement to
arbitrate certain claims and rules of arbitration.” May admits
that she signed such an Acknowledgment Form.1 As a supervisory
employee, May was also involved in distributing the documents to
lower-level employees and in obtaining their signatures.
1
The actual form that May signed could not be located in
her personnel file and was not submitted in support of the
defendants’ motion. Nonetheless, May admitted in her deposition
that she signed a document titled “Acknowledgment of Receipt of
Rules for Arbitration,” and she did not offer any evidence
suggesting that the form she signed differed from the examples of
the Acknowledgment Form that appear in the record.
3
May filed a response to the defendants’ motion, in which she
claimed, inter alia, that she had not actually agreed to
arbitrate but had instead only acknowledged that she had received
certain documents. Her response further stated that Carr had
told her that arbitration would be optional for employees like
her and had also told her that the Acknowledgment Form only
indicated that she had received the Rules, nothing more.
The district court denied the defendants’ motion in a
written opinion and order dated August 26, 2003. The court
agreed with May that there was no binding agreement to arbitrate
because May never assented to be bound by the company’s
arbitration procedures. While noting that parol evidence is
generally inadmissible to vary the terms of a written contract,
the district court concluded that parol evidence was allowable in
this case because the acknowledgment form was ambiguous. The
form was ambiguous, in the district court’s view, because it was
internally inconsistent: The title of the form and the text
immediately above the signature line stated only that May
acknowledged receiving the Rules, but the language in the body of
the form (language that we quoted above) stated that May agreed
to be bound by the Rules. To resolve the ambiguity regarding
what May had agreed to, the district court looked to May’s
evidence about Carr’s contemporaneous statements. Since the
defendants had not denied May’s account of Carr’s statements, the
district court credited May’s evidence and concluded that May had
4
not agreed to compulsory arbitration. The court further held
that the defendants’ motion to compel arbitration should be
denied because an ambiguous agreement should be construed against
its drafter, here Dillard’s.
The defendants timely filed a notice of appeal and, on the
same day, also filed a motion to certify the district court’s
decision for interlocutory appeal under 28 U.S.C. § 1292(b).2
The district court denied the motion to certify an interlocutory
appeal. The defendants have argued that the motion to certify
was unnecessary and was undertaken only out of caution, since
(according to the defendants) they can pursue an interlocutory
appeal as of right under 9 U.S.C. § 16(a)(1).3 May has filed a
motion to dismiss the appeal for want of appellate jurisdiction.4
2
28 U.S.C. § 1292(b) provides, in pertinent part:
When a district judge, in making in a civil
action an order not otherwise appealable under this
section, shall be of the opinion that such order
involves a controlling question of law as to which
there is substantial ground for difference of opinion
and that an immediate appeal from the order may
materially advance the ultimate termination of the
litigation, he shall so state in writing in such
order.
3
The defendants took the same position below, writing in
their motion to certify an appeal that certification was sought
only as a precautionary measure.
4
May also filed a motion to supplement the record on
appeal with certain discovery materials that were not presented
to the district court. Ordinarily, we will not permit a litigant
to supplement the record with material that was not before the
district court. See Peoples Nat’l Bank v. Comptroller of the
Currency, 362 F.3d 333, 338 n.3 (5th Cir. 2004). May’s motion
5
II. APPELLATE JURISDICTION
Perhaps the most hotly contested issue in this case is the
threshold question of whether we have jurisdiction to entertain
this appeal. The defendants do not contend that the district
court’s decision to deny their arbitration motion is a decision
that would ordinarily be appealable as a final order. The
defendants do point out, however, that Congress has expressly
authorized us to hear certain arbitration-related interlocutory
appeals. The jurisdictional statute provides, in relevant part:
(a) An appeal may be taken from--
(1) an order--
(A) refusing a stay of any action under
section 3 of this title,5
provides no explanation for why the items were not presented
below, and in any event we do not find them relevant to our
disposition of the case. We will therefore deny the motion.
In addition, the defendants filed a motion to certify
certain questions to the Mississippi Supreme Court. We find,
however, that we are able to dispose of this case in a manner
that does not implicate any unsettled questions of state law that
would justify certification.
5
Section 3, which concerns stays of judicial proceedings
pending arbitration, provides as follows:
If any suit or proceeding be brought in any of the
courts of the United States upon any issue referable to
arbitration under an agreement in writing for such
arbitration, the court in which such suit is pending,
upon being satisfied that the issue involved in such suit
or proceeding is referable to arbitration under such an
agreement, shall on application of one of the parties
stay the trial of the action . . . .
6
(B) denying a petition under section 4 of
this title to order arbitration to
proceed,6
. . .
(3) a final decision with respect to an
arbitration that is subject to this title.
(b) Except as otherwise provided in section 1292(b) of
title 28, an appeal may not be taken from an
interlocutory order--
(1) granting a stay of any action under section 3
of this title;
(2) directing arbitration to proceed under section
4 of this title . . . .
9 U.S.C. § 16 (2000) (emphasis added). Enacted in 1988, section
16 reinforces the congressional policy in favor of arbitration by
making anti-arbitration decisions widely appealable even when
interlocutory, but making pro-arbitration decisions generally not
appealable unless final.7 See Green Tree Fin. Corp.-Ala. v.
Randolph, 531 U.S. 79, 86 (2000); Forsythe Int’l, S.A. v. Gibbs
6
Section 4, which involves requests to compel
arbitration, provides as follows:
A party aggrieved by the alleged failure, neglect,
or refusal of another to arbitrate under a written
agreement for arbitration may petition any United States
district court which, save for such agreement, would have
jurisdiction under title 28, in a civil action or in
admiralty of the subject matter of a suit arising out of
the controversy between the parties, for an order
directing that such arbitration proceed in the manner
provided for in such agreement.
7
Section 16 was originally numbered § 15, but it was
renumbered in 1990.
7
Oil Co. of Tex., 915 F.2d 1017, 1020 (5th Cir. 1990); 19 JAMES WM.
MOORE ET AL., MOORE’S FEDERAL PRACTICE ¶ 201.31[3] (3d ed. 2004).
The defendants moved the district court to compel
arbitration and stay the judicial proceedings under 9 U.S.C. §§ 3
and 4, but the district court denied their motion. That denial
is the type of decision for which § 16(a)(1) would appear to
confer the right to bring an interlocutory appeal. But May
contends that the district court’s decision is not immediately
appealable, via § 16(a)(1) or otherwise, and she cites in support
of her view the recent decision of this court in Cerveceria
Cuauhtemoc Moctezuma S.A. de C.V. v. Montana Beverage Co., 330
F.3d 284 (5th Cir. 2003) (per curiam).
The parties in Cerveceria had entered into a distributorship
agreement. The contract did not contain an arbitration clause,
though it did incorporate by reference the entirety of the Texas
Beer Industry Fair Dealing Law (BIFDL), TEX. ALCO. BEV. CODE ANN.
§§ 102.71-.81 (Vernon 1995). One particular section of the BIFDL
provides that certain disputes “may, at the option of either
[party]” be submitted to an arbitration panel. A dispute led one
of the parties to file suit in the district court, and in
response the other party moved the district court to stay the
proceedings and compel arbitration under 9 U.S.C. §§ 3 and 4.
The district court refused, finding that there was no binding
agreement to arbitrate. This court agreed that there was no
binding agreement to arbitrate; the court concluded, moreover,
8
that the absence of any such agreement deprived the court of
appellate jurisdiction to entertain the interlocutory appeal.
330 F.3d at 287.
Cerveceria was an exceptional case. It appears that there
is only one other published decision of this court that has
dismissed an appeal of an anti-arbitration ruling for failure to
satisfy the requisites of § 16(a)(1). That case was Adams v.
Georgia Gulf Corp., 237 F.3d 538 (5th Cir. 2001) (per curiam), in
which a personal-injury plaintiff who was undisputedly not a
signatory to any arbitration agreement sought a stay of
litigation pursuant to 9 U.S.C. § 3, relying on an arbitration
agreement entered into between the defendant and the defendant’s
insurer. The district court denied the plaintiff’s request for a
stay, and the plaintiff appealed. We held that § 3’s mandatory
stay was unavailable to the plaintiff, as he was plainly not a
party to the arbitration agreement. Id. at 540-41. Since § 3
was inapplicable, we further reasoned that the plaintiff could
not avail himself of § 16’s right to an interlocutory appeal of
the district court’s order, and we accordingly dismissed the
appeal for want of jurisdiction. Id. at 541-42; accord DSMC Inc.
v. Convera Corp., 349 F.3d 679, 684-85 (D.C. Cir. 2003).8
8
We observe that our cases have not uniformly endorsed
Adams’s view regarding whether § 3’s mandatory stay provision is
available in such a case. In Hill v. GE Power Sys., Inc., 282
F.3d 343 (5th Cir. 2002), we noted that § 3 generally applies
only as between parties to an arbitration agreement, but we
nonetheless held that a defendant who was not a party to an
9
We conclude that the instant case provides no occasion to
deviate from the general, congressionally mandated rule that
anti-arbitration decisions are immediately appealable under
§ 16(a)(1). In particular, unlike the situation in Cerveceria,
here the proponents of arbitration have produced documents, which
the plaintiff admits she signed, that purport to be an agreement
between the parties to arbitrate their dispute. The district
court simply ruled that the documents, due to a purported lack of
mutual assent, did not constitute a binding agreement as a matter
of state law. In Cerveceria, by contrast, the proponent of
arbitration could point to nothing more than a general cross-
reference to a state code, which code itself did not even
contemplate mandatory arbitration of the parties’ dispute. 330
F.3d at 286-87. To be sure, a party cannot conjure up
interlocutory appellate jurisdiction merely by incanting the
words “arbitration agreement.” Thus, there may well be cases in
which an attempt to compel arbitration is so meritless that it
arbitration agreement could invoke § 3’s mandatory stay in
certain cases in which the plaintiff’s claims against that
defendant were inseparable from the plaintiff’s claims against a
defendant with whom the plaintiff had entered into a binding
arbitration agreement. Id. at 346-48. Hill also specifically
addressed the issue of appellate jurisdiction and held that the
non-signatory defendant could use § 16(a)(1) to bring an appeal.
Id. at 348. As the arbitration agreement at issue in today’s
case explicitly covers May’s claims against Carr, as well as her
claims against Dillard’s, we have no occasion to resolve any
disharmony in our circuit’s cases regarding the rights of
litigants who are not actually parties to an arbitration
agreement.
10
fails to trigger the advantages of the statute authorizing the
interlocutory appeal. But any such cases would be the exception,
the rare exception, and today’s case--which allows an appeal of
the denial of a motion made under 9 U.S.C. §§ 3 and 4--represents
the rule that Congress created by enacting 9 U.S.C. § 16(a)(1).
Although the circumstances of today’s case are very
different from the unusual situation in Cerveceria, May
nonetheless directs us to certain broad language in Cerveceria
that seems to suggest that our appellate jurisdiction under § 16
turns wholly on whether the district court thought that the
parties had entered into a clear, binding agreement to arbitrate.
See 330 F.3d at 286-87.9 That is, we would lack jurisdiction to
review the district court’s denial of a motion to compel
arbitration except in cases where the district court determines
that there is a clear agreement to arbitrate but denies the
motion for some other reason. Whether that is what Cerveceria is
saying is at least doubtful; it does not cite any authority for
such a proposition, and indeed such a view would conflict with
prior decisions of this circuit, as well as the text of the
statute authorizing interlocutory appeals. The law of this
circuit has long been that the question whether the parties have
9
Despite this language, Cerveceria still in fact
reviewed the merits of the district court’s decision that there
was no agreement to arbitrate, albeit as a round-about way to
determine whether there was appellate jurisdiction. See 330 F.3d
at 286.
11
entered into a binding agreement to arbitrate is one of the
inquiries that we undertake in an interlocutory appeal of the
denial of a motion to compel arbitration. See, e.g., Am.
Heritage Life Ins. Co. v. Lang, 321 F.3d 533, 536-39 (5th Cir.
2003) (noting jurisdiction under § 16(a)(1) and proceeding to
consider whether the parties had entered into a valid arbitration
agreement); Chailland v. Brown & Root, Inc., 45 F.3d 947, 949 &
n.5 (5th Cir. 1995) (invoking jurisdiction under § 16(a)(1)
despite the court’s subsequent conclusion that there was no
agreement to arbitrate); Tays v. Covenant Life Ins. Co., 964 F.2d
501 (5th Cir. 1992) (exercising interlocutory jurisdiction and
ruling on whether the defendant was a party to an agreement to
arbitrate).10 Cerveceria could not overrule those decisions.
United States v. Walker, 302 F.3d 322, 325 (5th Cir. 2002). In
light of the preexisting authority, we cannot and do not accept
10
May’s proffered limitation on § 16(a)(1) would also
conflict with the views of other circuits, which recognize that
the inquiry on interlocutory appeal includes the question whether
there exists a binding contract. See, e.g., Specht v. Netscape
Communications Corp., 306 F.3d 17, 25-26, 28-30 (2d Cir. 2002);
TechnoSteel, LLC v. Beers Constr. Co., 271 F.3d 151, 161-64 (4th
Cir. 2001); PCS Nitrogen Fertilizer, L.P. v. Christy
Refractories, L.L.C., 225 F.3d 974, 976, 978 (8th Cir. 2000);
Sandvik AB v. Advent Int’l Corp., 220 F.3d 99, 102-04 (3d Cir.
2000); see also Telecom Italia, SpA v. Wholesale Telecom Corp.,
248 F.3d 1109, 1114 (11th Cir. 2001) (“[The argument against
jurisdiction] is unavailing because it confuses the reason for
the District Court’s ruling against arbitration with the
appealability of the ruling. Whether or not the District Court
was correct in ruling against arbitration, its ruling denied a
requested stay of the action pending arbitration and was for that
reason appealable.”).
12
May’s reading of Cerveceria in this respect. We will therefore
deny May’s motion to dismiss the appeal.
III. MERITS
Satisfied of our jurisdiction, we turn now to the question
whether the district court erred in denying the defendants’
motion to compel arbitration and to stay the judicial
proceedings. Our guiding principle in this inquiry is the rule
that “arbitration is a matter of contract and a party cannot be
required to submit to arbitration any dispute which he has not
agreed so to submit.” AT&T Techs., Inc. v. Communications
Workers of Am., 475 U.S. 643, 648 (1986) (internal quotation
marks omitted). The district court rejected the defendants’
effort to compel arbitration because it concluded that there was
no binding contract, May having never assented to be bound to the
terms of the arbitration program.
In reaching its decision, the district court held as a
matter of law that the Acknowledgment Form was ambiguous with
regard to whether May’s signature indicated that she agreed to be
bound by the Rules or only that she agreed that she had received
the Rules. Resolving that ambiguity with parol evidence of
Carr’s statements, the district court held that May had not in
fact assented to binding arbitration but had only agreed that she
had received certain forms. On appeal, May defends the district
13
court’s decision on the same basis.11 For their part, the
defendants argue that the district court fundamentally
misunderstood the nature and purpose of the Acknowledgment Form.
May’s signing the Acknowledgment Form, according to the
defendants, was not meant to be a manifestation of assent to be
bound by the Rules. Rather, they contend, the Acknowledgment
Form merely put May on notice that continued employment would
constitute assent, and May in fact manifested that assent by
remaining employed at the Dillard’s store.
As the district court correctly recognized, the question
whether the parties formed a valid agreement to arbitrate is a
matter governed by principles of state contract law, see Wash.
Mut. Fin. Group, LLC v. Bailey, 364 F.3d 260, 264 (5th Cir.
2004), in this case the contract law of Mississippi. The
district court’s determination that the writings that form the
basis of the alleged contract are ambiguous is a question of law
that we review de novo. Exxon Corp. v. Crosby-Miss. Res., Ltd.,
154 F.3d 202, 209 (5th Cir. 1998); see also Cargill Ferrous Int’l
v. SEA PHOENIX MV, 325 F.3d 695, 697 (5th Cir. 2003) (stating the
11
Although the district court’s reliance on May’s
evidence regarding her supervisor’s comments was primarily based
on the court’s determination that the documents were ambiguous,
the court also deemed it proper to consider such evidence because
the actual form that May signed had been lost. Yet there is no
genuine dispute on this record as to the contents of the form
that May signed, see supra note 1, and May’s brief does not argue
that the unavailability of the actual form justified the use of
parol evidence. Our analysis, like May’s, will confine itself to
the question whether the agreement was ambiguous.
14
overarching rule that the district court’s denial of a motion to
compel arbitration is reviewed de novo).
Having considered the parties’ arguments and the record, we
conclude that the district court erred in its reading of the
relevant documents and misunderstood how the documents worked
together to create a binding agreement to arbitrate. The
district court concluded that the Acknowledgment Form was
internally inconsistent because, in the court’s view, the form
announced itself as both a mere acknowledgment that May had
received documents and at the same time purported to bind May to
arbitration. Properly construed, however, the Acknowledgment
Form and May’s signature thereon did not by themselves constitute
May’s assent to arbitration. By signing the Acknowledgment Form,
May indicated that she had received the Rules, but the signature
did not all by itself bind May to the arbitration program.
Rather, May became bound through her subsequent conduct, for the
Acknowledgment Form unambiguously notified May that “[e]mployees
are deemed to have agreed to the provisions of the Rules by
virtue of . . . continuing employment [with Dillard’s].” In
other words, the Acknowledgment Form notified May of how she
would manifest her assent to be bound. She undisputedly
continued her employment at Dillard’s, thus manifesting assent in
the requested manner. The district court should not have looked
to May’s evidence regarding Carr’s statements to vary the terms
of the unambiguous writings that were before it. See United
15
States Small Bus. Admin. v. Guar. Bank & Trust Co. (In re
Whatley), 874 F.2d 997, 1004 n.11 (5th Cir. 1989); HeartSouth,
PLLC v. Boyd, 865 So. 2d 1095, 1107-08 (Miss. 2003).12
Continuing one’s employment after receiving notice that
continued employment will constitute assent is a recognized
manner of forming a contract. As a general matter, Mississippi
courts have long held that a party’s conduct may manifest assent
to an agreement. See Edwards v. Wurster Oil Co., 688 So. 2d 772,
775 (Miss. 1997); Misso v. Nat’l Bank of Commerce, Memphis,
Tenn., 95 So. 2d 124, 126 (Miss. 1957) (observing that “an offer
and acceptance may be expressed by acts as well as by words”).
Although the defendants have not directed us to a Mississippi
case that specifically addresses whether a party can manifest
assent through continued employment, we see no reason to think
that the Mississippi courts would reject the general rule when it
comes to this particular species of assent-manifesting conduct.13
Indeed, a great many courts have held under the law of various
states that a party may manifest assent through continued
employment. See, e.g., Gutman v. Baldwin Corp., No. Civ.A. 02-
12
As her counsel admitted during oral argument in this
court, May has not contended that she was fraudulently induced
into entering into the arbitration agreement, which might have
provided a reason to examine Carr’s statements.
13
Moreover, a state would not be permitted to employ
special rules of contract formation that apply only to
arbitration agreements. See 9 U.S.C. § 2 (2000); Doctor’s
Assocs. v. Casarotto, 517 U.S. 681, 687 (1996); Perry v. Thomas,
482 U.S. 483, 492 n.9 (1987).
16
CV-7971, 2002 WL 32107938, at *4 (E.D. Pa. Nov. 22, 2002); Lang
v. Burlington N. R.R. Co., 835 F. Supp. 1104, 1105-06 (D. Minn.
1993); Baptist Health Sys., Inc. v. Mack, 860 So. 2d 1265, 1273-
74 (Ala. 2003); In re Halliburton Co., 80 S.W.3d 566, 568-69
(Tex. 2002), cert. denied, 537 U.S. 1112 (2003); Asmus v. Pac.
Bell, 999 P.2d 71, 79 (Cal. 2000).
In addition to arguing that she had not assented to the
arbitration program, May’s submissions in the district court also
contended that the arbitration agreement would be unconscionable
and that there was no consideration for her promise to arbitrate.
May’s brief on appeal does not offer any argument on those
theories, and we express no opinion on whether the arbitration
agreement could be challenged on those grounds. We hold only
that the district court erred in determining that the parties’
putative contract lacked the element of mutual assent.
IV. CONCLUSION
For the foregoing reasons, May’s motion to dismiss the
appeal is DENIED, the district court’s judgment is REVERSED, and
the cause is REMANDED to the district court for entry of an
appropriate order granting the defendants’ request for
arbitration.14 Costs shall be borne by May.
14
We also dispose of the following outstanding motions as
follows: May’s motion to supplement the record on appeal is
DENIED, the defendants’ motion to order May to file corrected
record excerpts is DENIED AS MOOT, and the defendants’ motion to
certify questions to the Mississippi Supreme Court is DENIED.
See supra note 4.
17