Evans v. DC DOES

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DISTRICT OF COLUMBIA COURT OF APPEALS
No. 19-AA-52
JENINE EVANS, PETITIONER,
V.
DISTRICT OF COLUMBIA DEPARTMENT OF EMPLOYMENT SERVICES, RESPONDENT,
and
COMMUNITY PARTNERSHIP FOR PREVENTION OF HOMELESSNESS, INTERVENOR.
On Petition for Review of an Order of
the Office of Administrative Hearings
(DOES-2226-18)
(Submitted January 3, 2020 Decided August 6, 2020)
Jenine Evans, pro se.
O’Neil S. King was on the brief for appellee.
Before THOMPSON and MCLEESE, Associate Judges, and NEBEKER, Senior
Judge.
Opinion for the court by Associate Judge THOMPSON.
Dissenting opinion by Associate Judge MCLEESE at page 11.
THOMPSON, Associate Judge: Pro se petitioner, Jenine Evans, seeks review
of a decision of the Office of Administrative Hearings (“OAH”) affirming a
determination of the District of Columbia Department of Employment Services
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(“DOES”) disqualifying her from receiving unemployment insurance benefits. Ms.
Evans, who also proceeded pro se before the OAH, acknowledges that she
voluntarily quit her position with intervenor Community Partnership for Prevention
of Homelessness (“CPPH”), but contends that the Administrative Law Judge
(“ALJ”) erred in finding that she did so without good cause connected with the
work. Concluding that the ALJ’s conclusion does not flow rationally from the
findings of fact, we reverse.
I.
Ms. Evans was employed for about a year and a half by the CPPH as a shift
manager at a homeless shelter. Ms. Evans resigned on September 27, 2018, to
accept another job. However, about a month after starting the new job, Ms. Evans
was terminated (on the ground that she was not sufficiently interactive with the
autistic child with whom she worked in that job). She applied for unemployment
insurance benefits, but her claim was denied on the ground that she voluntarily left
her job with CPPH without good cause connected with the work. Ms. Evans
appealed to OAH, which held a hearing on January 8, 2019.
3
At the hearing, Ms. Evans testified that she voluntarily quit her job with
CPPH after finding another job because she had learned that CPPH would be
“closing down” the shelter where she worked. She testified that no one at CPPH
had told her that she was “going to be let go[,]” but explained that “[n]o one told us
anything, I wasn’t told anything.” She further testified that by the time she
actually quit, the two floors on which she worked “were already closed down.”
She testified that at a staff meeting, “it was said that no questions should be asked
about the building shutdown[,]” so that was when she started applying for other
jobs. After she was let go from the new job, she called the CPPH Human
Resources office to ask whether she could return to CPPH, but received no
response.
In his testimony at the hearing, Delano Hayles, CPPH’s representative and
one of petitioner’s former supervisors, explained that CPPH had discharged seven
employees on September 7 and informed other employees that CPPH “would let
them know if they were being discharged once the time was appropriate.” Mr.
Hayles acknowledged that the CPPH homeless shelter where petitioner worked did
close at the end of October.
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The ALJ issued a final order on January 10, 2019. He found that “[d]uring
September 2018, [CPPH] laid off seven employees in anticipation of its changing
needs and the likely shutdown of the homeless shelter where [c]laimant worked.”
He further found that “[w]hile [c]laimant, and all of the employees at the shelter
where [c]laimant worked were at risk of being laid off during the next several
months, [CPPH] had not told [c]laimant that she was being laid off and [c]laimant
was not under threat of imminent discharge.” He further found that petitioner
“resigned to accept another job in light of the lack of job security with . . .
[e]mployer”.
The ALJ acknowledged that petitioner “rightfully perceived that her position
with [e]mployer was at some risk[,]” but relying on Gomillion v. District of
Columbia Dep’t of Emp’t Servs., 447 A.2d 449 (D.C. 1982), concluded that
petitioner left her position with employer voluntarily, “and without good cause
connected with the work.” He therefore affirmed the claims examiner’s
determination that petitioner was “disqualified from receiving unemployment
compensation benefits[.]” This petition for review followed.
II.
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“[A]ny individual who left [her] most recent work voluntarily without good
cause connected with the work, as determined under duly prescribed regulations,
shall not be eligible for [unemployment insurance] benefits . . . .” D.C. Code § 51-
110(a) (2014 Repl. & 2020 Supp.). “The test of voluntariness is whether it appears
from all of the circumstances that an employee’s departure was ‘voluntary in fact,
within the ordinary meaning of the word ‘voluntary.’’” Cruz v. District of
Columbia Dep’t of Emp’t Servs., 633 A.2d 66, 70 (D.C. 1993). “[A]n employee’s
resignation is ‘voluntary’ if it was based on [her] own volition, and not compelled
by the employer.” Id. The determination of “good cause connected with the
work,” D.C. Code § 51-110(a), “is factual in nature and should be judged by the
standard of a reasonably prudent person [in the labor market] under similar
circumstances.” Kramer v. District of Columbia Dep’t of Emp’t Servs., 447 A.2d
28, 30 (D.C. 1982). “In order to constitute good cause, the circumstances which
compel the decision to leave employment must be real, not imaginary, substantial,
not trifling, and reasonable, not whimsical; there must be some compulsion
produced by extraneous and necessitous or compelling circumstances.” Cruz, 633
A.2d at 72 (internal quotation marks omitted).
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III.
CPPH urges us to uphold the ALJ’s determination that petitioner’s
“deci[sion] to quit work in order to accept a new position with another company
[was] a personal decision that [was] not related to the work the claimant was
performing,” thus disqualifying her from receiving unemployment insurance
benefits.
As noted, the ALJ relied on this court’s decision in Gomillion. The facts
there were that the claimant left his old job to pursue another job with “the
expectation of earning higher wages” at the new job. Gomillion, 447 A.2d at 451.
Unlike in the present case, Gomillion did not involve a threat that the employee’s
current job would disappear. The instant case is more similar to Cruz, 633 A.2d
66, and to Beynum v. Arch Training Ctr., 998 A.2d 316 (D.C. 2010).
In Cruz, we remanded the case to DOES for further proceedings on the
following rationale:
If Mr. Cruz had left UPO only because he had accepted a
better offer, recovery would be foreclosed under our
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decision in Gomillion. . . . This case is unlike Gomillion,
however, in that Mr. Cruz alleged that he voluntarily left
UPO, at least in part, because UPO’s financial instability
seriously threatened his job security, . . . [a reason that]
merit[s] scrutiny under the ‘reasonable and prudent
person’ test . . . . [However, the] hearing examiner . . .
made no attempt at the hearing to elicit facts relevant to
the complainant’s allegations as to the situation existing
at UPO. We do not know if the employer was, in fact, in
financial peril, or if Mr. Cruz reasonably believed that it
was. . . . We do not suggest that an employee’s concerns
about possible discharge on account of his employer’s
actual or perceived financial straits, . . . would
necessarily constitute “good cause connected with the
work” within the meaning of the statute. . . .
Nevertheless, given the points raised by Mr. Cruz, we
cannot say that the hearing examiner made a finding on
each relevant issue of fact, or that the agency’s decision
was based on substantial evidence in the record as a
whole.
Cruz, 633 A.2d at 71-72. We also remarked that “the sufficiency of a claimant’s
asserted justifications must be considered in light of the remedial purposes of the
statute.” Id. at 71.
Similarly, in Beynum, we remanded for further proceedings because the ALJ
should have been alert “to the possibility that petitioner’s decision to leave Arch
was motivated by the uncertain future of her position with Arch and her desire to
seek improved job security in the marketplace.” Beynum, 998 A.2d at 320. We
reiterated our comment in Cruz that whether an unemployment insurance claimant
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has sufficiently shown “good cause connected with the work” for voluntarily
leaving her job is to be considered in light of the remedial and humanitarian
purposes of the statute. Id. (internal quotation marks omitted).
The “‘good cause connected with the work’” standard is not “an easy
standard . . . to meet,” Cruz, 633 A.2d at 72, but, as described above, in the instant
case, the ALJ found that petitioner “rightfully perceived that her position with
[e]mployer was at some risk[.]” The ALJ also found that CPPH “laid off seven
employees in anticipation of its changing needs and the likely shutdown of the
homeless shelter where [petitioner] worked.” In addition, the ALJ heard
petitioner’s uncontradicted testimony that “[b]y the time [she] actually left[] [her
job with CPPH, her] two floors, 4 and 5, were already closed down.” Mr. Hayles
confirmed in his testimony that the shelter “closed at the end of October,” just a
few weeks after petitioner resigned. He gave no assurance that petitioner would
have been moved to another position if she had remained in CPPH’s employ,
explaining that if petitioner had not quit, “and we needed that position, she would
have been retained for one of our hotel sites.” Further, petitioner testified that
prior to her departure “no one was giving [employees] information of when [the
shelter] was closing down or if anybody was getting moved to another site” and
employees were told “that no questions should be asked about the building
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shutdown.” Mr. Hayles confirmed that employees were told that “we would let
them know if they were being discharged once the time was appropriate” because
there were still families in the shelter and CPPH “didn’t want to cause all the
employees to think that they’re going to be discharged so everyone quits and then
we have . . . no one to serve those families.” And what petitioner described as
HR’s non-response to her inquiry about returning to CPPH after she lost her
subsequent job (which supports an inference that no positions were available, or at
least that none were being held for petitioner) indicates the reasonableness of
petitioner’s anticipation that her job was not secure. Finally, the evidence
supported petitioner’s testimony that she “didn’t quit [CPPH] just not to have a
job” — showing, we think, that this is not a case involving a claim that is contrary
to the intent of the unemployment insurance statute to withhold payment from
“‘the shirker, the slothful or the indolent[.]’” Cruz, 633 A.2d at 69.
We conclude that the foregoing evidence taken together compelled the ALJ
to conclude that, in voluntarily leaving her job at CPPH, petitioner behaved as a
reasonably prudent person in the labor market would have behaved under similar
circumstances. His conclusion that petitioner did not leave her job for good cause
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connected with the work does not “flow rationally from [his] findings” 1 about
petitioner’s “rightful[] perce[ption]” that her job with CPPH was at risk or from the
substantial evidence in the record supporting that finding. And while the ALJ
emphasized that no one told petitioner that she faced imminent discharge, Mr.
Hayles candidly acknowledged that CPPH intentionally withheld that lack-of-job-
security information from employees to deter them from leaving for other jobs; in
that circumstance, we conclude, the absence of notice of imminent discharge
should not preclude qualification for benefits. For all these reasons, we are
constrained to reverse the ALJ’s decision. 2 See Barnett v. District of Columbia
1
Cruz, 633 A.2d at 70 (internal quotation marks omitted).
2
This case is different from Cruz and Beynum, in which we concluded that
remands for further proceedings rather than full-stop reversals were in order. As
we observed in Beynum, in Cruz, “the employee alleged that his employer was in a
financial crisis, that employees had been furloughed, and that he believed that his
position was at risk,” but “the hearing officer did not address this allegation in her
findings[.]” 998 A.2d at 320 (internal quotation marks and brackets omitted).
That is, the ALJ had made no findings about whether “the employer was, in fact, in
financial peril, or if Mr. Cruz reasonably believed that it was.” 633 A.2d at 71-72.
The Cruz court concluded that the employee was “entitled to have these issues
adequately explored and then resolved by reasonably specific findings.” 633 A.2d
at 72.
Similarly, in Beynum, we said that while the employee’s hearing testimony
“lacked specificity,” the claims examiner’s original determination that the
employee had been laid off for lack of work “should have alerted the ALJ to the
possibility that [the employee’s] decision to leave [her job] was motivated by the
uncertain future of her position . . . and her desire to seek improved job security in
the marketplace.” 998 A.2d at 320. But the ALJ had “fail[ed] to consider the
(continued…)
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Dep’t of Emp’t Servs., 491 A.2d 1156, 1164 (D.C. 1985) (remanding to the agency
“for the calculation and award of benefits to petitioner”).
Wherefore, the order of the OAH disqualifying petitioner for benefits is
Reversed.
MCLEESE, Associate Judge, dissenting: I agree with the court that we should
not affirm the order concluding that Ms. Evans is disqualified from receiving
unemployment-compensation benefits. In my view, however, the court should
remand the case, as this court did in both of the cases on which the court primarily
(…continued)
employee’s testimony that she quit to take another job after her employer’s
executive director expressed uncertainty about “what was going to happen” after a
second session of the (under-enrolled) class the employee was teaching. Id. at 319.
Here, by contrast, the ALJ considered the relevant issue and made specific
findings: that CPPH had laid off seven employees; that at the time petitioner
resigned, the shelter where she worked was likely to shut down; that “all of the
employees at the shelter where [petitioner] worked were at risk of being laid off”;
that petitioner “rightfully perceived” that her job was in jeopardy; and that
petitioner “resigned to accept another job in light of the lack of job security.”
Nevertheless, the ALJ concluded that petitioner did not leave her job for good
cause connected with the work — a conclusion that we conclude is legally
erroneous on this record.
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relies: Beynum v. Arch Training Ctr., 998 A.2d 316 (D.C. 2010), and Cruz v.
District of Columbia Dep’t of Emp’t Servs., 633 A.2d 66 (D.C. 1993). As in those
cases, I think it would be preferable for the ALJ (a) to make additional findings on
disputed and relevant circumstances, such as the precise nature of the discussions
between Ms. Evans and her employer; and (b) to determine in the first instance
whether, in light of those findings, Ms. Evans had good cause to quit, because she
had sufficient reason to believe that she would imminently be laid off. I therefore
respectfully dissent from the court’s decision to reverse the order of the OAH
outright.