Hollingshead v. A.G. Edwards & Sons, Inc.

NO. 5-09-0067
N O T IC E
Decision filed 12/22/09. The text of
IN THE
this dec ision m ay b e changed or
corrected prior to the filing of a
APPELLATE COURT OF ILLINOIS
P e t i ti o n for Re hea ring or the
disposition of the same.
FIFTH DISTRICT
________________________________________________________________________
CAROL HOLLINGSHEAD, as Independent ) Appeal from the
Administrator of the Estate of Selma Elliott,
) Circuit Court of
) Madison County.
Plaintiff-Appellee, )
)
v. ) No. 08-L-858
)
A.G. EDWARDS & SONS, INC., and LEONARD )
SUESS, ) Honorable
) Daniel J. Stack,
Defendants-Appellants. ) Judge, presiding.
________________________________________________________________________
JUSTICE SPOMER delivered the opinion of the court:
The defendants, A.G. Edwards & Sons, Inc., and Leonard Suess, appeal the order of
the circuit court of Madison County that denied their motion to dismiss and to compel the
arbitration of the claims raised in a complaint filed by the plaintiff, Carol Hollingshead, as
the independent administrator of the estate of Selma Elliott. For the reasons that follow, we
reverse and remand for further proceedings not inconsistent with this opinion, including an
evidentiary hearing should the plaintiff so desire.
FACTS
The plaintiff filed a complaint in the circuit court of Madison County alleging the
following facts. The decedent, Selma Elliott, passed away on November 3, 2003, at the age
of 101 years. During the decedent's lifetime, she created an investment account with the
defendant, A.G. Edwards & Sons, Inc. (Edwards), which was managed by a financial
consultant, Leonard Suess. During her later years, the decedent granted a power of attorney
to her daughter, Judy Suess, who is the spouse of Leonard Suess, to manage the decedent's
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assets, property, and health care needs on her behalf. During her years, the decedent
accumulated a large block of Merck Company (Merck) stock. In February 2001, the
decedent's 11,000 shares of Merck stock had a value of approximately $985,000. Utilizing
the value in the decedent's Merck stock, the defendants opened a margin account for the
decedent after she had turned 90 years old and acquired numerous stocks such as Ariel Corp.,
Digital Island, Eageltech, Qualcom, and Vaxgen. Thereafter, the stock values in the
decedent's portfolio, including the value of the Merck stock, began to drop significantly.
Consequently, the defendants began selling the decedent's Merck stock to cover margin calls.
According to the complaint, these sales created substantial tax liability on the sale of the
decedent's stock that could have easily been avoided if the Merck stock had been held until
the decedent's death.
Count I of the complaint alleges a cause of action for a breach of fiduciary duty based
on the defendants' relationship to the decedent as her financial advisors. Count I alleges that,
as the decedent's financial advisors, the defendants were in a fiduciary position to the
decedent and breached their fiduciary duty to invest her assets in a manner consistent with
her financial status, tax status, and investment objectives. Count II alleges a cause of action
for a breach of contract on the basis that the contracts between the defendants and the
decedent required that the defendants invest the decedent's assets in a manner consistent with
her investment objectives and her age, as well as in accordance with the rules and regulations
governing their industry. Count III alleges a cause of action for negligence on the basis that
the defendants, who held themselves out as having superior knowledge and skill to the
decedent, breached their duty of care in the investment of the decedent's funds.
The defendants filed a motion to dismiss the plaintiff's complaint and to compel
arbitration on the basis that the decedent's investment account was covered by numerous
contracts, all of which include an arbitration provision that provides that all controversies
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between the parties are to be determined by arbitration. In support of the motion, the
defendants attached the affidavit of Trish Unterberg, who provides a foundation for the
attached "Asset Account Agreement," "Transfer on Death Agreement," "Options
Agreement," and "Margin Agreement" relating to the decedent's investment account. All
four contracts state in paragraph 1, "This agreement covers all accounts that I have with
Edwards at any time." In addition, all four contracts contain an arbitration provision, which
provides, inter alia, as follows:
"I agree, and by carrying my account, Edwards agrees[,] that all controversies
between me and Edwards or any of its present or former officers, directors, agents[,]
or employees will be determined by arbitration."
The "Transfer on Death Agreement," "Options Agreement," and "Margin Agreement" are
signed "Selma Elliott" and are dated January 10, 2001. The "Asset Account Agreement" is
signed "Judy Suess POA" and is dated February 1, 2001.
The record contains no response to the motion to dismiss and to compel arbitration.
After hearing oral argument, which is not of record, the circuit court entered an order denying
the motion to dismiss and compel arbitration. The order contained no findings of fact or
conclusions of law. The defendants filed a timely notice of interlocutory appeal pursuant to
Illinois Supreme Court Rule 307(a) (188 Ill. 2d R. 307(a)).
ANALYSIS
"An order [granting or denying a motion] to compel arbitration is injunctive in nature
and is appealable under Supreme Court Rule 307(a)(1) (188 Ill. 2d R. 307(a)(1))." Carter
v. SSC Odin Operating Co., LLC, 381 Ill. App. 3d 717, 719-20 (2008). "In an interlocutory
appeal pursuant to Rule 307(a)(1), the only question *** is whether there was a sufficient
showing made to the trial court to sustain its order granting or denying the interlocutory relief
sought." Mohanty v. St. John Heart Clinic, S.C., 358 Ill. App. 3d 902, 905 (2005), aff'd, 225
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Ill. 2d 52 (2006). "In an appeal from a denial of a motion to compel arbitration without an
evidentiary hearing, the standard of review is de novo." Ragan v. AT&T Corp., 355 Ill. App.
3d 1143, 1147 (2005).
It is clear that the arbitration provisions at issue are governed by the Federal
Arbitration Act (9 U.S.C. §1 et seq. (2006)). As explained in Prudential Securities Inc. v.
Hornsby, 865 F. Supp. 447, 449 (N.D. Ill. 1994), with citation to relevant decisions of the
United States Supreme Court, the Federal Arbitration Act applies to arbitration provisions
in securities brokerage contracts:
"The Federal Arbitration Act creates a body of substantive federal arbitration law
governing any agreement that is within its coverage. [Citation.] The Act applies to
written arbitration provisions in any contract evidencing a transaction involving
commerce [citations], and its reach is coextensive with Congressional power to
regulate under the Commerce Clause. [Citations.] It is axiomatic that the purchase
and sale of securities relates to interstate commerce."
In the case at bar, the defendants argue that the circuit court erred in denying their
motion to dismiss and to compel arbitration because the contracts containing the arbitration
provisions at issue are the only evidence in the record and the plaintiff's complaint falls
squarely within the scope of those provisions. In response, the plaintiff argues that the
arbitration provisions are unenforceable on the basis of procedural and substantive
unconscionability and undue influence. In reply, the defendants assert that whether these
defenses apply to invalidate the arbitration provision is a question for the arbitrator to
determine in the first instance. Alternatively, the defendants argue that the plaintiff has failed
to prove the applicability of the contract defenses she has raised.
We turn first to the defendants' argument that the applicability of the contract defenses
in this case would be a question for the arbitrator to determine. "The question whether the
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parties have submitted a particular dispute to arbitration, i.e., the 'question of arbitrability,'
is 'an issue for judicial determination [u]nless the parties clearly and unmistakably provide
otherwise.' " (Emphasis in original.) Howsam v. Dean Witter Reynolds, Inc., 537 U.S. 79,
83, 154 L. Ed. 2d 491, 497, 123 S. Ct. 588, 591 (2002) (quoting AT&T Technologies, Inc. v.
Communications Workers of America, 475 U.S. 643, 649, 89 L. Ed. 2d 648, 656, 106 S. Ct.
1415, 1418 (1986)). Accordingly, the court is to determine "certain gateway matters, such
as whether the parties have a valid arbitration agreement at all or whether a concededly
binding arbitration clause applies to a certain type of controversy." Green Tree Financial
Corp. v. Bazzle, 539 U.S. 444, 452, 156 L. Ed. 2d 414, 422, 123 S. Ct. 2402, 2407 (2003).
Citing Buckeye Check Cashing, Inc. v. Cardegna, 546 U.S. 440, 449, 163 L. Ed. 2d
1038, 1046, 126 S. Ct. 1204, 1210 (2006), the defendants argue that because the defenses
raised by the plaintiff challenge the formation of the contract as a whole, and not specifically
the arbitration clause, the applicability of these defenses must be determined by the arbitrator.
This argument results from a misreading of the Buckeye Check Cashing, Inc. decision. In
Buckeye Check Cashing, Inc., the plaintiffs brought a putative class action lawsuit against
a lender, alleging that the contract containing the arbitration provision at issue in that case
was illegal because it violated the state's usury laws. 546 U.S. at 443, 163 L. Ed. 2d at 1042,
126 S. Ct. at 1207. The United States Supreme Court, reasoning that because the arbitration
provision is separately enforceable and severable from the remainder of the contract,
concluded that the plaintiffs' allegation did not impact the validity of the arbitration clause.
See Buckeye Check Cashing, Inc., 546 U.S. at 445-46, 163 L. Ed. 2d at 1044, 126 S. Ct. at
1209. In so doing, the Court performed its gatekeeping function by determining that the
arbitration clause was separately enforceable and that the plaintiffs' complaint, that the
substance of the contract was illegal, should be determined by the arbitrator. See Buckeye
Check Cashing, Inc., 546 U.S. at 445-46, 163 L. Ed. 2d at 1044, 126 S. Ct. at 1209.
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Here, unlike in Buckeye Check Cashing, Inc., the plaintiff's complaint does not
involve a challenge to the contracts containing the arbitration provisions. In fact, in count
I, the plaintiff alleges a breach of a fiduciary duty arising from the brokerage relationship
created by these contracts, in count II, the plaintiff alleges a breach of these contracts, and
in count III, the plaintiff alleges a negligent breach of a professional duty arising from the
relationship created by these contracts. While the plaintiff is raising contract defenses to the
applicability of the arbitration provisions that could also be raised to challenge the validity
of the remainder of the contracts, the plaintiff is only using these defenses to challenge the
validity of the arbitration provisions themselves. More importantly, the severability of the
arbitration provisions from the remainder of the contracts does not impact arbitrability
because the defenses raised by the plaintiff could serve to invalidate the arbitration clauses
despite their severability. To read Buckeye Check Cashing, Inc. to require the arbitrator to
determine whether the arbitration clause is enforceable merely because the defenses raised
could impact the validity of the contract as a whole, even if they are not being raised in that
manner, would effectively eviscerate the line of United States Supreme Court cases that
require the court to determine arbitrability in its role as gatekeeper. See Green Tree
Financial Corp., 539 U.S. at 452, 156 L. Ed. 2d at 422, 123 S. Ct. at 2407. We decline to
adopt such an expansive reading. Thus, we find that the court, rather than the arbitrator, must
determine the threshold question of whether the defenses raised by the plaintiff invalidate the
arbitration provisions.
We now turn to the issue of the applicability of the defenses raised by the plaintiff to
invalidate the arbitration provisions in the contracts. Section 2 of the Federal Arbitration Act
provides as follows:
"A written provision in *** a contract *** to settle by arbitration a controversy
thereafter arising out of such contract *** or an agreement in writing to submit to
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arbitration an existing controversy arising out of such a contract *** shall be valid,
irrevocable, and enforceable, save upon such grounds as exist at law or in equity for
the revocation of any contract." 9 U.S.C. §2 (2006).
The United States Supreme Court has confirmed that, pursuant to section 2 of the Federal
Arbitration Act, generally applicable contract defenses arising from state law may be applied
to invalidate arbitration agreements. Doctor's Associates, Inc. v. Casarotto, 517 U.S. 681,
687, 134 L. Ed. 2d 902, 909, 116 S. Ct. 1652, 1656 (1996). Because unconscionability and
undue influence are generally applicable contract defenses, we must determine whether the
record supports a finding that the defenses are applicable to invalidate the arbitration
provisions at issue. In order to do this, we must first address the issue of the burden of proof.
" 'A motion to compel arbitration and dismiss the lawsuit is essentially a motion
pursuant to section 2-619(a)(9) [of the Illinois Code of Civil Procedure (735 ILCS 5/2-
619(a)(9) (West 2006))] to dismiss based on the exclusive remedy of arbitration.' " Griffith
v. Wilmette Harbor Ass'n, 378 Ill. App. 3d 173, 180 (2007) (quoting Travis v. American
Manufacturers Mutual Insurance Co., 335 Ill. App. 3d 1171, 1174 (2002)). The right to
arbitration is treated as "affirmative matter" that defeats the claim. Griffith, 378 Ill. App. 3d
at 180. If the "affirmative matter" asserted in a section 2-619 motion to dismiss is not
apparent on the face of the complaint, the motion must be supported by affidavit. Kedzie &
103rd Currency Exchange, Inc. v. Hodge, 156 Ill. 2d 112, 116 (1993). By presenting an
affidavit supporting the basis for the motion, the defendant satisfies the initial burden of
going forward on the motion, and the burden then shifts to the plaintiff. Hodge, 156 Ill. 2d
at 116. In order to establish that the motion is unfounded, a counteraffidavit or other proof
is necessary to refute the evidentiary facts properly asserted by the affidavit supporting the
motion. Hodge, 156 Ill. 2d at 116. "The trial court's decision to compel arbitration is not
discretionary." Griffith, 378 Ill. App. 3d at 180. " 'Where there is a valid arbitration
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agreement and the parties' dispute falls within the scope of that agreement, arbitration is
mandatory and the trial court must compel it.' " Griffith, 378 Ill. App. 3d at 180 (quoting
Travis, 335 Ill. App. 3d at 1175).
Here, the defendants filed a motion to dismiss and to compel arbitration and supported
their motion with the contracts containing the arbitration provisions and an affidavit
establishing their evidentiary foundation. Because all four contracts cover all the accounts
the decedent had with Edwards at any time and the arbitration provision covers all the
controversies between Edwards and the decedent, her executors, or assigns, the plaintiff's
complaint falls within the scope of all four arbitration provisions. Because the plaintiff's
complaint falls within the scope of the arbitration provisions, the defendants met their initial
burden of going forward with their motion and the burden shifted to the plaintiff to establish
a defense to the validity of all four arbitration provisions by counteraffidavit or other proof.
The plaintiff filed no counteraffidavits and presented no evidence to the circuit court
regarding the facts and circumstances surrounding the making of the contracts. Rather, the
plaintiff relies solely on the unverified general allegations of the complaint with regard to the
decedent's age and the relationship of the parties to support the defenses that the plaintiff
relies upon on appeal. The plaintiff did not provide the circuit court with any evidence
regarding these facts. Accordingly, we find that the plaintiff did not meet her burden of
proof regarding the contract defenses she has raised.
In addition, even if it were sufficient for the plaintiff to rely on her unverified
allegations to meet her burden of proof, we find that the facts of the complaint, standing
alone, are insufficient to support any of the defenses raised by the plaintiff.
Under Illinois law, procedural unconscionability is evaluated as follows:
"Procedural unconscionability consists of some impropriety during the process of
forming the contract depriving a party of a meaningful choice. [Citations.] Factors
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to be considered are all the circumstances surrounding the transaction[,] including the
manner in which the contract was entered into, whether each party had a reasonable
opportunity to understand the terms of the contract, and whether important terms were
hidden in a maze of fine print; both the conspicuousness of the clause and the
negotiations relating to it are important, albeit not conclusive factors in determining
the issue of unconscionability." Frank's Maintenance & Engineering, Inc. v. C.A.
Roberts Co., 86 Ill. App. 3d 980, 989-90 (1980).
Here, even assuming the allegations in the complaint are true, there is simply not
enough evidence in this record for the circuit court to make an informed decision regarding
procedural unconscionability. The arbitration provisions are in bold print in the same font
as the remainder of the contracts. Other than the advanced age of the decedent and the
familial relationship between the decedent and her broker, Leonard Suess, the court was
presented with no evidence regarding the circumstances surrounding the decedent's signing
of the contracts. It has long been held that advanced age alone is not sufficient to show that
the decedent was incapable of transacting her own business. See, e.g., Johnson v. Watson,
169 Ill. App. 218 (1912). In addition, there is nothing procedurally unconscionable, per se,
about the decedent executing a contract for an investment account merely because her
relative was the broker. We find that, absent an evidentiary hearing, the circuit court could
not have found the arbitration provisions at issue to be procedurally unconscionable based
on the allegations of the complaint standing alone.
The plaintiff also argues that the facts alleged in the complaint are sufficient to
support a finding of undue influence. We disagree. There is no evidence in the record
regarding what influence Leonard and Judy Suess exercised over the decedent at the time she
executed the contracts. "What constitutes undue influence cannot be defined by fixed words
and will depend upon the circumstances of each case." In re Estate of Hoover, 155 Ill. 2d
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402, 411 (1993). Here, the circuit court simply had no evidence of the circumstances
surrounding the signing of the contracts.
Citing White v. Raines, 215 Ill. App. 3d 49, 59 (1991), the plaintiff argues that the fact
that Judy Suess became the decedent's attorney in fact on some unspecified date and signed
the "Asset Account Agreement" with a power of attorney in February 2001 creates a
presumption that the contracts were fraudulent and that the defendants have the burden of
proving by clear and convincing evidence that the contracts were fair and equitable. The
plaintiff's argument misapplies the holding in White to the facts alleged in the complaint.
While it is true that a power of attorney gives rise to a general fiduciary relationship between
the grantor of the power and the grantee as a matter of law, and "[o]nce the petitioner has
shown that a fiduciary relationship exists, the presumption is that a transaction between the
dominant and servient parties which profits the dominant party is fraudulent" (White, 215 Ill.
App. 3d at 59), the facts alleged in the complaint, standing alone, do not create this
presumption with regard to the contracts containing the arbitration provisions. The record
shows that the decedent signed the "Transfer on Death Agreement," "Options Agreement,"
and "Margin Agreement" on January 10, 2001. The "Asset Account Agreement" is signed
"Judy Suess POA" and is dated February 1, 2001. There is no evidence that Judy Suess had
a power of attorney on January 10, 2001, and all three contracts signed by the decedent on
that date contain broad arbitration provisions that would encompass the present lawsuit. In
short, there is simply not enough evidence in this record to determine whether undue
influence existed. An evidentiary hearing would be required for the circuit court to make a
determination regarding undue influence.
Finally, the plaintiff argues that the arbitration provisions are substantively
unconscionable because it would cost $1,575 to arbitrate, because the arbitration forum–the
Financial Industry Regulatory Authority–is inherently biased in favor of the industry, and
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because the arbitration provisions result in the waiver of a right to judicial review of an
adverse decision. Assuming, without deciding, that the allegations of cost and bias would
support a finding of substantive unconscionability, the record is devoid of any evidence
regarding the costs of arbitration, the estate's ability to pay the costs, or a comparison of the
costs of arbitration versus the costs of litigation. In addition, the plaintiff presented no
evidence to support her allegations of bias on the part of the Financial Industry Regulatory
Authority.
We turn now to the plaintiff's argument that the decedent's waiver of the right to
judicial review under the arbitration provisions supports a finding of substantive
unconscionability. Because, as set forth above, the arbitration provisions at issue are
governed by the Federal Arbitration Act, sections 9 and 10 of the Federal Arbitration Act
provide the exclusive grounds for obtaining judicial review of arbitration awards. 9 U.S.C.
§§9, 10 (2006). The United States Supreme Court has clearly held that the parties cannot
contract around these provisions. Hall Street Associates, L.L.C. v. Mattel, Inc., 552 U.S. 576,
___, 170 L. Ed. 2d 254, 266, 128 S. Ct. 1396, 1406 (2008). To hold that this condition,
inherent in arbitration provisions in consumer contracts, renders the provision unenforceable
is to defy Federal Arbitration Act preemption. We decline to do so.
CONCLUSION
For the foregoing reasons, the order of the circuit court of Madison County that denied
the defendants' motion to dismiss and to compel arbitration is reversed, and the cause is
remanded for further proceedings not inconsistent with this opinion, including an evidentiary
hearing should the plaintiff so desire.
Reversed; cause remanded.
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CHAPMAN and STEWART, JJ., concur.
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NO. 5-09-0067
IN THE
APPELLATE COURT OF ILLINOIS
FIFTH DISTRICT
___________________________________________________________________________________
CAROL HOLLINGSHEAD, as Independent ) Appeal from the
Administrator of the Estate of Selma Elliott,
) Circuit Court of
) Madison County.
Plaintiff-Appellee, )
)
v. ) No. 08-L-858
)
A.G. EDWARDS & SONS, INC., and LEONARD )
SUESS, ) Honorable
) Daniel J. Stack,
Defendants-Appellants. ) Judge, presiding.
___________________________________________________________________________________
Opinion Filed: December 22, 2009
___________________________________________________________________________________
Justices: Honorable Stephen L. Spomer, J.
Honorable Melissa A. Chapman, J., and
Honorable Bruce D. Stewart, J.,
Concur
___________________________________________________________________________________
Attorney Eric D. Martin, Husch, Blackwell, Sanders, LLP, 190 Carondelet Plaza, Suite 600,
for St. Louis, MO 63105
Appellants
___________________________________________________________________________________
Attorneys Holly A. Reese, Mark C. Goldenberg, Goldenberg, Heller, Antognoli & Rowland,
for P.C., 2227 S. State Route 157, Edwardsville, IL 62025
Appellee
___________________________________________________________________________________