Margolis v. Sandy Spring Bank

REPORTED
IN THE COURT OF SPECIAL APPEALS
OF MARYLAND
No. 2215
September Term, 2013
DANIEL J. MARGOLIS
v.
SANDY SPRING BANK
Kehoe,
Arthur,
Eyler, James R.,
(Retired, Specially Assigned),
JJ.
Opinion by Arthur, J.
Filed: February 26, 2015
When a bank processes a customer’s ATM and debit-card transactions, it can
proceed in at least two different ways. It can process the transactions in chronological
order, by which it debits the amount of the first transaction first and the last transaction
last. Or it can engage in what is called “batch-processing,” by which it organizes the
transactions by dollar amount and then debits the largest transactions first and the smallest
transactions last. By engaging in batch-processing and processing the largest transactions
first, the bank increases the likelihood of overdrafts – and of overdraft fees.
In this case, Daniel J. Margolis, as the representative of a putative class, brought a
Consumer Protection Act challenge to Sandy Spring Bank’s practice of batch-processing
debit-card transactions (a.k.a. “point-of-sale” or “POS” transactions) and ATM
transactions. The Circuit Court for Montgomery County dismissed his complaint for
failure to state a claim upon which relief can be granted.
Q UESTIONS P RESENTED
Margolis presents two questions for our review, which we have consolidated and
rephrased as follows: did the trial court err by granting Sandy Spring’s motion to
dismiss?1 For the reasons that follow, we answer in the negative and affirm the judgment
1
Margolis formulated the questions as follows:
1. Did the trial court err in holding that the Maryland Legislature
endorsed the bank practice of always reordering debit card
transactions from highest amount to lowest amount in order to create
more fees for banks when the cited statute does not apply to such
transactions?
2. Did the trial court err in dismissing Margolis’ claim of an unfair or
of the circuit court.
A. The Complaint
Margolis maintained a checking account with Sandy Spring. The account had
overdraft protection, under which the bank would pay for a transaction despite an
overdraft of available funds, but would charge a fee of $37.00.
Margolis claimed that he incurred overdraft fees because the bank reordered ATM
and debit-card transactions in his account, debiting the largest transactions first. On June
20, 2013, he filed suit against Sandy Spring, claiming that the bank had committed unfair
and deceptive trade practices in violation of Maryland’s Consumer Protection Act
(“CPA”), Code (1975, 2013 Repl. Vol.), Commercial Law Article (“CL”), § 13-301.2
The complaint alleged that the bank reorders transactions at the end of each
business day, deducting the largest debits or withdrawals first and continuing thereafter
from largest to smallest in descending order. The complaint specifically alleged that
Sandy Spring manipulated the order of transactions to increase overdraft fees – and the
resulting profits.
deceptive trade practice when the Complaint clearly alleged that
Sandy Spring wrongfully concealed its practice of always reordering
debit transactions to the detriment of consumers, thereby costing its
customers substantial sums of money?
2
Margolis also alleged conversion, but he does not pursue that claim on appeal.
See Darcars Motors of Silver Spring, Inc. v. Borzym, 379 Md. 249, 258 n.3 (2004)
(collecting cases) (“[a]s a general rule, money, i.e., currency, is not subject to a claim of
conversion unless the plaintiff seeks to recover specific segregated or identifiable funds”).
2
By way of example, suppose a Sandy Spring customer’s account contained
$100.00, and the customer used her debit card for a $10.00 transaction, followed by a
$20.00 transaction, and finally a $90.00 transaction. If Sandy Spring processed the
transactions in chronological order, the customer would overdraw her account only when
she made the final $90.00 debit, and the bank would charge only a single overdraft fee.
However, when the bank batch-processes these same transactions and reorders them from
largest to smallest, the bank first deducts $90.00, then $20.00, and lastly $10.00. Under
batch-processing, therefore, the account becomes overdrawn at the second transaction, for
$20, and the customer incurs two overdraft fees.
In his complaint, Margolis principally alleged that the bank violated the CPA
because its Deposit Account Agreement did not disclose, or did not adequately disclose,
the practice of batch-processing transactions by reordering them from largest to smallest.
He also alleged that the bank did not adequately inform its customers of their ability to
opt out of overdraft-protection services, under which the bank pays a transaction despite
an overdraft, but charges an overdraft fee. At various points, he also alleged that the bank
processes debits before credits. Finally, he alleged that the bank did not adequately
identify overdraft fees.
Margolis invoked three provisions of the CPA: section 13-301(2)(i), concerning
representations that “consumer services have a sponsorship, approval, accessory,
characteristic, ingredient, use, benefit, or quantity which they do not have”; section
3
13-301(3), concerning the “[f]ailure to state a material fact if the failure deceives or tends
to deceive”; and section 13-301(9)(i), concerning “[d]eception, fraud, false pretense, false
premise, misrepresentation, or knowing concealment, suppression, or omission of any
material fact with the intent that a consumer rely on the same in connection with . . . [t]he
promotion or sale of any . . . consumer service.” 3
B. The Deposit Account Agreement
The bank’s Deposit Account Agreement contains a number of provisions that bear
on the adequacy of its disclosures.4
On the subject of overdrafts, the section captioned “Fees for Checks and Other
Items or Incoming Collections” lists the fees that the bank may charge in case of
overdrafts:
Overdraft, NSF Return or Unavailable Funds (UAF) Overdraft Item: a
withdrawal or an order presented for payment that would overdraw an
account or is drawn against unavailable funds (fee not applicable to
commercial checking UAF items that are paid or returned) $35 per
3
Margolis did not invoke section 13-301(1), which concerns a “[f]alse, falsely
disparaging, or misleading oral or written statement, visual description, or other
representation of any kind which has the capacity, tendency, or effect of deceiving or
misleading consumers.”
4
Although Margolis did not attach the Deposit Account Agreement to his
complaint, he expressly referred to it and repeatedly alleged that its disclosures did not
satisfy the CPA. In response, the bank attached the Deposit Account Agreement to its
motion to dismiss. Because there was no dispute that the Deposit Account Agreement
was the agreement between Margolis and the bank, the circuit court could and did regard
it as “simply supplementing the allegations in the complaint.” Smith v. Danielcyzk, 400
Md. 98, 105 (2007); Tri-County Unlimited, Inc. v. Kids First Swim Sch. Inc., 191 Md.
App. 613, 619-20 (2010).
4
withdrawal or order paid or returned. . . . The types of withdrawals or
Orders subject to an overdraft, NSF Return or UAF fee include
negotiable orders of withdrawal, checks, substitute checks, electronified
checks, “counter/in-person” withdrawals, drafts, ATM withdrawals, point
of sale purchases . . . .
In addition, paragraph 2 of the General Rules of the Deposit Account Agreement
states:
We reserve the right at our discretion to pay or refuse to pay any Order
executed by you if the balance in the Account is insufficient or uncollected.
In either case, we will charge you a fee for each of such Orders to your
Account . . . . You may not be notified prior to our payment of any Order
that may result in an overdraft . . . .
On the crucial subject of batch-processing, the Deposit Account Agreement had
this to say:
We may accept, pay or charge to your Account your Orders in any
order we choose even if (a) paying a particular Order results in an
insufficient balance in your Account to pay one or more other Orders that
otherwise could have been paid out of your Account; or (b) using a
particular order results in the payment of fewer Orders or the imposition
of additional fees. In general, we currently process your Orders,
including but not limited to ATM and POS transactions and community
office withdrawals, at the end of each business day in high to low dollar
amount. If there are insufficient funds to cover all of your Orders
processed on any given day, this method may result in additional overdraft
fees. We may establish different processing priorities or categories for
some Orders (i.e., wire transfer requests, automatic loan payments or
automatic transfers). We reserve the right to change our policy at any time
without notice to you.
Finally, the Overdraft Disclosure and Confirmation Notice, which is incorporated
into the Deposit Account Agreement, states:
At any time if you decide that you no longer want to have our standard
5
overdraft services for ATM and one-time debit card transactions, please
contact us . . . .
On the basis of the disclosures in the Deposit Account Agreement, Sandy Spring
argued, among other things, that the complaint failed to state a claim for unfair and
deceptive trade practices under the CPA.5
C. Motion to Dismiss
On November 15, 2013, the Circuit Court for Montgomery County held a hearing
on Sandy Spring’s motion to dismiss. At the hearing, Sandy Spring argued that it had
fully disclosed its practice of batch-processing and its customer’s right to opt out of
overdraft protection and also that section 4-303(b) of the Uniform Commercial Code,
Code (1975, 2013 Repl. Vol.), § 4-303(b) of the Commercial Law Article (“CL”),
expressly permitted banks to reorder transactions. The latter argument appeared to
register with the circuit court, which asked Margolis’s counsel, “[H]asn’t the Maryland
legislature approved [batch processing] by saying that the bank can order [the
transactions] or re-order [the transactions] in any order that it wants under the commercial
law article that’s cited by the defendants herein?” 6
5
Sandy Spring also argued that Margolis had agreed to the overdraft charges and
could not predicate a conversion claim upon them; that he had waived any claims for
overdraft fees; and that limitations barred at least some of his claims. Those arguments
are not part of the current appeal.
6
Section 4-403(b) states that “items may,” in general, “be accepted, paid, certified,
or charged to the indicated account of its customer in any order.” (Emphasis added.) As
discussed below, an “item” is a negotiable instrument, such as a check; ATM withdrawals
and POS or debit-card transactions are not “items.”
6
At the conclusion of the hearing, the court granted the motion for “the reasons set
forth in [the defendant’s] motion and in [the defendant’s] reply.” The court added:
[W]hile I may not personally be thrilled about the process or the practice of
the bank making all this money at the expense of the customers, it appears
to me that the Maryland legislature has, . . . said it’s okay, when they
specifically authorized the bank to go ahead and re-order them in any
fashion that they want.
The court issued a written order entered December 11, 2013. The order does not
provide any additional explanation of the court’s rationale; it incorporates the reasoning
“more fully discussed during the hearing” on November 15, 2013.
On January 3, 2013, Margolis noted this timely appeal.
D ISCUSSION
A. Standard of Review
In deciding a motion to dismiss a complaint, a circuit court assumes the truth of the
complaint’s factual allegations and of any reasonable inferences that can be drawn
therefrom. See, e.g., Patton v. Wells Fargo Fin. Md., Inc., 437 Md. 83, 95 (2014) (citing
Bobo v. State, 346 Md. 706, 708 (1997)). A court, however, need not accept the truth of
pure legal conclusions. See, e.g., Shepter v. Johns Hopkins Univ., 334 Md. 82, 103
(1994); John B. Parsons Home, LLC v. John B. Parsons Found., 217 Md. App. 39, 69
(2014) (quoting Shenker v. Laureate Educ., Inc., 411 Md. 317, 335 (2009)) (“‘[m]ere
conclusory charges that are not factual allegations need not be considered’”). Moreover,
“[a]ny ambiguity or uncertainty in the allegations bearing on whether the complaint states
7
a cause of action must be construed against the pleader.” Shenker, 411 Md. at 335; John
B. Parsons, 217 Md. App. at 69.
A court should dismiss a complaint for failure to state a claim only if the alleged
facts and reasonable inferences would fail to afford relief to the plaintiff. Bobo, 346 Md.
at 709.
This Court conducts a de novo review of the circuit court’s granting of a motion to
dismiss, see Gomez v. Jackson Hewitt, Inc., 427 Md. 128, 142 (2012), applying the same
standard as the circuit court and determining whether that decision was legally correct.
See Reichs Ford Rd. Joint Venture v. State Roads Comm’n, 388 Md. 500, 509 (2005)
(citing Adamson v. Corr. Med. Servs., 359 Md. 238, 246 (2000)). “The appellate court
accords no special deference to the circuit court’s legal conclusions.” Patton, 437 Md. at
95.
B. CL § 4-303(b)
Margolis argues that the circuit court erred in relying on CL section 4-303(b) to
conclude that the General Assembly has authorized batch-processing of electronic debits.
He argues that section 4-303(b) relates only to tangible negotiable instruments, such as
checks, and does not apply to the debit and ATM transactions that are at issue in this case.
Sandy Spring concedes that section 4-303(b) does not apply to electronic transactions, but
argues that the court’s reliance on the statute amounted to harmless error. We agree that
section 4-303(b) does not apply to electronic transactions, but also agree that the court’s
8
reliance on the statute was ultimately immaterial.
Section 4-303(b) provides, in pertinent part, that “items may be accepted, paid,
certified, or charged to the indicated account of its customer in any order.” This
provision is a word-for-word adoption of section 4-303(b) of the Uniform Commercial
Code (“U.C.C.”). See U.C.C. § 4-303(b) (2014).7
Whereas the language of section 4-303(b) seems to bestow discretion on the banks
to use the posting order of their choice, the courts have interpreted Article 4 of the U.C.C.
not to apply to ATM and debit transactions. See In re Checking Account Overdraft Litig.
(MDL), 694 F. Supp. 2d 1302, 1315 n.9 (S.D. Fla. 2010) (“[t]he banks rely on [section]
4-303(b) of the UCC . . . . The UCC drafters however did not include transactions
initiated by means of a credit card or debit cards in its endorsement of high-to-low
posting”); Hospicomm, Inc. v. Fleet Bank, N.A., 338 F. Supp. 2d 578, 586 (E.D. Pa. 2004)
(holding that “Article 4 does not contemplate electronic withdrawals”).
In reaching this conclusion, courts have reasoned that U.C.C. Article 4 applies
only to an “item,” see, e.g, Hospicomm, 338 F. Supp. 2d at 586; Sinclair Oil Corp. v.
Sylvan State Bank, 254 Kan. 836, 843 (1994), which means an “instrument or a promise
or order to pay money handled by a bank for collection or payment.” U.C.C. § 4-
104(a)(9); accord CL § 4-104(a)(9). An “instrument,” in turn, means “a negotiable
7
Under section 4-303(b), a bank’s right to accept, pay, certify, or charge the
account is subject to the obligation, in section 4-303(a), to honor a stop-payment order,
legal process, or a right of setoff exercised by a payor bank.
9
instrument,” see U.C.C. § 3-104(b); CL § 3-104(b); such as a check. By its terms,
therefore, Article 4 does not apply to electronic-funds transactions, such as ATM
withdrawals or debit-card or POS purchases. Instead, as other courts have recognized,
electronic-funds transactions are governed by the federal Electronic Funds Transfer Act,
15 U.S.C. § 1693 et seq. See, e.g., Hospicomm, 338 F. Supp. 2d at 586.8
Nonetheless, because the circuit court’s reliance on section 4-303(b) was in the
nature of an alternative holding, the error does not require reversal unless the court also
erred in holding that Margolis failed to allege violations of the CPA. Cf. Schneider v.
Little, 206 Md. App. 414, 443 (2012), rev’d on other grounds, 434 Md. 150 (2013)
(quoting Barksdale v. Wilkowsky, 419 Md. 649, 657 (2011)) (“‘[i]t has long been the
policy in this state that [appellate courts] will not reverse a lower court judgment if the
error is harmless’”).
C. The Consumer Protection Act
Maryland’s CPA, CL section 13-303, proscribes businesses, including banks, from
engaging in unfair or deceptive trade practices, as defined in CL section 13-301.
Margolis argues that the circuit court erred by dismissing his CPA claim because, he says,
his complaint sufficiently alleged that Sandy Spring violated the CPA by engaging in
8
Although Article 4A of the U.C.C. concerns electronic transactions, it applies
only to fund transfers to banks, such as wire transfers (see U.C.C. § 4A-104; CL § 4A-
104); it does not apply to ATM withdrawals by a consumer or to debit-card or POS
payments to a merchant.
10
unfair or deceptive trade practices. Sandy Spring responds that it adequately disclosed its
overdraft policies to its customers and therefore that the circuit court properly dismissed
the CPA claim.
Margolis identifies a number of banking practices that, in his view, violate the
CPA:
• reordering transactions from high to low;
• charging overdraft fees when accounts had a positive balance;
• reordering multiple days’ worth of transactions;
• preventing customers from ascertaining their actual account balances;
• charging fees which far exceed the amount by which an account is
overdrawn and which are not reasonably related to Sandy Spring’s cost of
covering the overdraft;
• failing to obtain customer consent before processing debit transactions
which overdraw customer accounts; and
• failing to notify customers of their ability to opt-out of overdraft services
and related fees.
In addition, at various points, Margolis alleges that the bank processes credits
before debits, although he does not clearly claim to have suffered damages as a result of
that alleged practice.
Because Margolis’s CPA claims allege material misstatements or omissions in the
11
Deposit Account Agreement, the language of that document is of paramount importance.
Margolis can state a claim only if the agreement contains a false representation under
section 13-301(2)(i) (i.e., a “representation” that the bank’s services “have a . . .
characteristic which they do not have”); the “[f]ailure to state a material fact” under
section 13-301(3); or “[d]eception, fraud, false pretense, false premise, misrepresentation,
or knowing concealment, suppression, or omission of any material fact,” under section
13-301(9).9
Our examination of the language of the agreement leads us to conclude that
Margolis did not sufficiently allege that the bank engaged in an unfair or deceptive trade
practice in contravention of the Act.
1. Reordering Transactions from High to Low
Margolis predicates a CPA violation on what he calls the bank’s alleged
“concealment” of its practice of batch-processing. Yet, the Deposit Account Agreement
plainly provides that, “[i]n general,” the bank “currently process[es] [a customer’s]
Orders, including but not limited to ATM and POS transactions . . . at the end of each
business day in high to low dollar amount.” In view of that explicit disclosure, there is
simply no factual basis for the allegation that the bank somehow concealed its practice of
batch-processing ATM and POS transactions “in high to low dollar amount.” See Hassler
9
Margolis frequently focuses on the fairness of the bank’s practices rather than on
what the bank said (or failed to say) about them. Under the CPA claims that he has
attempted to allege, however, we are concerned only with the bank’s representations or
material omissions.
12
v. Sovereign Bank, 644 F. Supp. 2d 509, 515-16 (D.N.J. 2009), aff’d, 374 Fed. Appx. 341(3d Cir. 2010) (rejecting challenge to batch-processing under New Jersey Consumer
Fraud Act because agreement contained very information plaintiff alleged to have been
misrepresented, suppressed, or concealed).
Margolis counters that the agreement is still misleading because the document
states that Sandy Spring “general[ly]” processes the largest transactions first, while he
claims that Sandy Spring “always” processes those transactions first. From the standpoint
of disclosure under the CPA, we see this as an immaterial distinction without a
difference. See Golt v. Phillips, 308 Md. 1, 10 (1986) (stating that “an omission is
considered material if a significant number of unsophisticated consumers would attach
importance to the information in determining a choice of action”); see also Luskin’s, Inc.
v. Consumer Protection Div’n, 353 Md. 335, 358-59 (1999) (holding that under the CPA
materiality information that is important to customers and, hence, likely to affect their
choices). If customers have been informed that “in general” their bank “currently”
processes the largest ATM or POS transactions before the smaller ones, as Sandy
Spring’s customers have, they are exceedingly unlikely to risk an overdraft in the hope
that in that given instance the bank might depart from its “general,” “current[]” method of
calculating whether their accounts are overdrawn.
Finally, Margolis cites a number of out-of-state cases in which federal courts have
denied motions to dismiss challenges to batch-processing. None of those cases, however,
13
involves a misrepresentation-based claim, like Margolis’s, under a statute like the CPA.
Instead, the cases typically involve theories of good faith and fair dealing or
unconscionability. See, e.g., In re Checking Account Overdraft Litig., 883 F. Supp. 2d
1244 (S.D. Fla. 2012); Hughes v. TD Bank, N.A., 856 F. Supp. 2d 673 (D.N.J. 2012); In
re Checking Account Overdraft Litig., 694 F. Supp. 2d 1302 (S.D. Fla. 2010); White v.
Wachovia Bank, N.A., 563 F. Supp. 2d 1358 (N.D. Ga. 2008). Indeed, even where those
cases discuss whether the defendant did something that was “misleading,” they speak of
the amorphous concept of misleading practices, see Hughes, 856 F. Supp. 2d at 679-80;
In re Checking Account Overdraft Litig., 694 F. Supp. 2d at 1325; White, 563 F. Supp. 2d
at 1369-70; not the misleading representations that Margolis’s CPA claim alleges. In
short, the out-of-state cases afford no support for Margolis’s allegation that Sandy Spring
violated the CPA by “conceal[ing]” its practice of batch-processing ATM and POS
transactions.10
2. Charging Fees on Accounts with Positive Balances
Margolis repeatedly asserts that Sandy Spring charges overdraft fees on accounts
that have positive balances. Upon examination, however, Margolis really means only that
the bank charges overdraft fees on accounts that would have had positive balances had
10
Both parties cite a number of unreported federal decisions concerning the
propriety of batch-processing under the law of various states. “However, it is the policy
of this Court in its opinions not to cite for persuasive value any unreported federal or state
court opinion.” Kendall v. Howard County, 204 Md. App. 440, 445 n.1 (2012), aff’d, 431
Md. 590 (2013).
14
the bank processed the transactions in chronological order – i.e., that the bank charges
overdraft fees on accounts that would have had positive balances had the bank not
engaged in batch-processing and not debited the largest transactions first. Viewed in this
way, this assertion is merely a variation of Margolis’s allegation that batch-processing
violates the CPA. Because we have concluded that the bank adequately disclosed its
practice of batch-processing ATM and POS transactions, we reject Margolis’s
contentions concerning the alleged practice of charging fees on accounts with positive
balances.
3. Reordering Multiple Days’ Worth of Transactions
In the paragraph concerning batch-processing, the Deposit Account Agreement
expressly states that, “[i]n general,” the bank processes ATM and POS transactions “at
the end of each business day.” There is no ambiguity about what a “business day” means,
nor is there any question that Saturdays, Sundays, and holidays are not “business days.”
Hence, the agreement adequately discloses that the bank generally waits until the end of
the first business day after a weekend or holiday before processing the transactions that
have occurred during that period. Because the agreement also discloses that the bank
generally processes the transaction “in high to low dollar amount,” it adequately discloses
the practice of aggregating ATM and POS transactions over a weekend or holiday and
batch-processing them by debiting the largest of the transactions first.
4. Preventing Customers from Ascertaining Balances
15
Margolis appears to allege that the bank misinforms its customers about their
account balances if they check their balances before the bank has batch-processed the
transactions in the account at the end of the “business day.” The short answer is that, in
view of the bank’s disclosures, a reasonable customer would understand that it is
impossible to ascertain the precise account balance until after “the end of each business
day.” Because the bank clearly discloses that it “general[ly]” does not process
transactions in chronological order but rather in “high to low dollar amount,” and that it
reserves the right to process the transactions “in any order” that it chooses even if its
choice results in an overdraft and additional fees, a reasonable customer would
understand that he or she can receive only a provisional disclosure regarding the account
balance before the end of the business day.
5. Charging Excessive Overdraft Fees
In the section of the Deposit Account Agreement captioned “Fees for Checks and
Other Items or Incoming Collections,” Sandy Spring discloses the precise amount of the
fee that it charges for overdrafts. The bank does not represent that the fee relates in any
way to the cost of covering the overdraft. Nor does the bank represent that the fee will
bear some relationship to the amount of the overdraft. Rather, it discloses that it will
charge a flat fee regardless of the size of the overdraft. In these circumstances, Margolis
has presented no ground to support a misrepresentation-based claim under the CPA for
the imposition of excessive overdraft fees.
16
6. Failure to Disclose Ability to Opt Out
Margolis complains that the bank does not notify customers of their ability to opt-
out of the overdraft services and related overdraft fees. To the contrary, the Overdraft
Disclosure and Confirmation Notice expressly advises customers to contact the bank “[a]t
any time if you decide that you no longer want to have our standard overdraft services for
ATM and one-time debit card transactions.” In view of that disclosure, Margolis has no
factual basis for his CPA claim based on an alleged failure to disclose the ability to opt
out.
7. Processing Debits Before Credits
The Deposit Account Agreement states that the bank may “accept, pay or charge
. . . Orders in any order we choose even if (a) paying a particular Order results in an
insufficient balance . . . or (b) using a particular order results in . . . the imposition of
additional fees.” (Emphasis added.) The definition of “Order,” however, does not
include “Deposits.” To the contrary, the term “Deposits” has its own definition, separate
from the definition of “Orders.” Accordingly, the agreement does not authorize the bank
to “accept, pay or charge” deposits in any order it chooses. In fact, the agreement states
that deposits “will be posted before Orders.”
Margolis’s complaint includes a single, passing allegation about being assessed
fees, in an undisclosed amount, because the bank processes debits before credits. The
allegation, which appears in paragraph 30, reads as follows:
17
Plaintiff (i) maintained an account with Sandy Spring; (ii) initiated multiple
electronic funds transfers with an ATM or debit card issued by Defendant; and (iii)
was actually assessed one or more overdraft fees or charges for an ATM or one-
time debit card transaction as a result of Sandy Spring’s practice of holding debit
card transactions, resequencing the transactions from highest to lowest, and
processing debits before credits.
This allegation does not appear in the section concerning damages or harm, but in
the section concerning Margolis’s adequacy as a class representative. Moreover, the
allegation does not unambiguously state that the bank actually assessed any fees against
him solely because it had processed debits before credits. Instead, Margolis seems to
allege that he incurred fees because of some combination of multiple factors: the bank’s
practice of holding debit-card transactions (apparently until the end of a business day); of
reordering the transactions from highest to lowest; and of processing debits before credits.
Indeed, the focus of Margolis’s complaint (and his brief to this Court) was on batch-
processing; processing debits before credits was less than an afterthought. Margolis said
nothing about processing debits before credits even though the bank’s disclosures said
nothing about it.
In these circumstances, Margolis has not satisfied the “‘stringent requirements of
Maryland Rule 2-305,’” Shepter, 334 Md. at 104 (quoting P. Sandler & J. Archibald,
Pleading Causes of Action in Maryland, § 1.1, at 2 (1st ed. 1991)), under which a
complaint must “contain a clear statement of the facts necessary to constitute a cause of
action.” Md. Rule 2-305. Simple notice pleading does not suffice. Shepter, 334 Md. at
104.
18
In view of the absence of factual allegations, as opposed to ambiguous conclusory
assertions, in the complaint, Margolis failed to state a claim concerning the bank’s alleged
practice of processing debits before credits. Polek v. J.P. Morgan Chase Bank, N.A., 424
Md. 333, 365 (2012) (affirming dismissal of complaint where plaintiffs did not
sufficiently allege that they suffered actual injury because of CPA violation).11
D. The Duty of Good Faith and Fair Dealing
Although Margolis did not assert a claim for breach of contract, he frequently
refers to Sandy Spring’s implied contractual obligation of good faith and fair dealing.
Those references typically occur in connection with his citation of federal trial court
decisions that interpret the implied covenant of good faith and fair dealing under the law
of states other than Maryland. Those cases typically state that, where a bank has the
contractual right to exercise discretion in ordering ATM and POS transactions, it must
11
Even if Margolis had alleged a misrepresentation or material omission sufficient
to trigger liability under the CPA, he would not have stated a claim under section 13-
301(9). That subsection “replicates common-law fraud insofar as it includes ‘[d]eception,
fraud, false pretense, false premise, misrepresentation, or knowing concealment,
suppression, or omission of any material fact with the intent that a consumer rely on the
same in connection with . . . [t]he promotion or sale of any consumer goods. . . .’”
McCormick v. Medtronic, Inc., 219 Md. App. 485, 529 (2014) (quoting CL § 13-301(9)).
“Accordingly, if a party alleges an ‘unfair or deceptive trade practice’ under that specific
subsection, he or she must allege fraud with particularity[.]” Id. Among other things, the
requirement of particularity means that a plaintiff must allege “why a finder of fact would
have reason to conclude that the defendant acted with scienter (i.e., that the defendant
either knew that the statement was false or acted with reckless disregard for its truth) and
with the intention to persuade others to rely on the false statement).” Id. Because the
complaint makes no effort to plead this aspect of fraud with anything resembling
particularity, it does not state a claim for a violation of section 13-301(9).
19
exercise its discretion in good faith. See, e.g., In re Checking Account Overdraft Litig.,
694 F. Supp. 2d at 1315.
Under Maryland law, the implied covenant of good faith and fair dealing ordinarily
imposes no affirmative obligations outside the express terms of the contract itself. See
Polek, 424 Md. at 363; see also Blondell v. Littlepage, 413 Md. 96, 113 (2010) (implied
duty of good faith and fair dealing generally “concerns the ‘performance and
enforcement’ of the contract itself”). Hence, even if Margolis had alleged a breach of
contract, which he did not do, it is difficult to envision how the implied covenant would
advance his case, as he did not charge the bank with doing anything other than what it had
the express contractual right to do. See Blondell, 413 Md. at 114-15.
In any event, the implied covenant has no real bearing on Margolis’s CPA claim,
because that claim turns on whether the bank made false representations or failed to
disclose material facts. Because we hold that the complaint did not adequately allege
false representations or material omissions in violation of the CPA, we affirm the circuit
court’s decision to dismiss it with prejudice.
C ONCLUSION
In affirming the dismissal of Margolis’s CPA claim, we should not be understood
to have endorsed the bank’s practice of maximizing fees by reordering transactions to
create overdrafts where they would not otherwise exist. We hold only that the Margolis’s
allegations did not suffice to state a claim that the bank “concealed” its practices in
20
violation of the CPA. Sandy Spring adequately disclosed those practices, and Margolis
was free to reject its services and to look for another bank with less onerous overdraft
policies if he so chose.
JUDGMENT OF THE CIRCUIT
COURT FOR MONTGOMERY
COUNTY AFFIRMED. COSTS TO
BE PAID BY APPELLANT.
21