DocketNumber: No. 23564.
Judges: DICKINSON, Judge.
Filed Date: 12/12/2007
Status: Non-Precedential
Modified Date: 4/18/2021
{¶ 3} According to Mr. Gallagher, he visited Mobility Works only once, on February 10, 2004. On that visit, he discussed his needs with a Mobility Works salesman named Steve Graybill. According to Mr. Gallagher, he made it clear to the salesman that he needed a wheelchair lift that was "safe" because the van was to be used to transport his disabled wife and Mr. Graybill assured him that the wheelchair lift on the van he was looking at was "safe." Mr. Gallagher claims he *Page 3 completed the cash purchase of a 1993 Chevrolet Sport Van G-20 with an odometer reading of 135,299 miles based upon Mr. Graybill's assurance.
{¶ 4} The parties disagree about the number of times Mr. Gallagher consulted with Mr. Graybill prior to the sale. Mr. Graybill testified at his deposition to a number of pre-sale conversations with Mr. Gallagher regarding his search for a specially equipped van in his price range. The testimony of the parties is unclear regarding the details of the pre-sale inspection of the vehicle. Mr. Gallagher testified at deposition that before the sale was completed, he had to wait because the van was in the service department due to a problem with the lift. Mobility Works has not disputed that. The parties agree that, when Mr. Graybill returned with the van, Mr. Gallagher tested the wheelchair lift, found it satisfactory, and completed the purchase. Mr. Gallagher testified at his deposition that he was satisfied with the van and the wheelchair lift when he took possession of it.
{¶ 5} In completing the purchase, Mr. Gallagher signed various documents, several of which purported to exclude all warranties on the vehicle. Although Mr. Gallagher did not recall signing, or even reading, these documents, he testified that his signature does appear on many of them. Although the face of the contract does not mention warranties issued by the dealer, the Vehicle Delivery Report and Limited Warranty statement are specifically incorporated into the contract by reference. *Page 4
{¶ 6} The Limited Warranty provides, under the heading of "2. PARTS OF VEHICLE COVERED BY LIMITED WARRANTY," that the van is being sold "AS IS — NO WARRANTY." This notation appears in capital letters and is of a larger typeface than the surrounding text. The next section provides that "Any part of the vehicle which is not listed in Section 2 above is excluded from coverage under this Limited Warranty." Neither the wheelchair lift nor any other part of the vehicle is listed for inclusion in any limited warranty. Mr. Gallagher testified his signature appears at the bottom of this page.
{¶ 7} Additionally, on a document entitled Buyer's Guide, a box is checked next to the words: "AS IS-NO WARRANTY." Those words appear in bold capital letters, in a much larger typeface than the surrounding text. Beneath those words, the document provides: "The dealer assumes no responsibility for any repairs regardless of any oral statements about the vehicle." Under the heading "Systems Covered," capital letters again provide: "SOLD AS IS — NO WARRANTY." Mr. Gallagher has admitted that he was aware he was accepting the van on an "as is" basis. He has argued, however, that he was not aware that the "as is" language extended to the wheelchair lift as well.
{¶ 8} Mr. Gallagher has testified that the lift operated correctly for two days after delivery. Then, while Mrs. Gallagher was on the lift, it fell from a height of about one foot. According to Mr. Gallagher, his wife nearly fell from *Page 5 her wheelchair. After that incident, Mrs. Gallagher was afraid to use the wheelchair lift.
{¶ 9} Mr. Gallagher called Mr. Graybill to report the problem with the lift as well as a problem with the van's brakes. Mobility Works sent a tow truck to retrieve the van and had both problems serviced at no expense to Mr. Gallagher. According to Mobility Works, it completed $1,600 worth of free repairs to foster good will and ensure customer satisfaction.
{¶ 10} Following the repair work, Mr. Graybill took the van back to Mr. Gallagher's house and attempted to re-deliver it. Mr. Graybill assured Mr. Gallagher that the pump on the lift had been replaced and the problem with the lift was, therefore, resolved. According to Mr. Gallagher, the wheelchair lift, at that time, would not operate with two men on it. He testified that he needed the lift to operate with him, his wife, and her wheelchair on it. As the lift was unable to do so, Mr. Gallagher announced that he no longer wanted the van.
{¶ 11} In an effort to satisfy Mr. Gallagher, Mobility Works offered to take the van back as a trade-in, applying the entire purchase price toward a new vehicle. Mr. Gallagher refused. He later attempted to revoke his acceptance in writing, but Mobility Works refused to take the van back. Mr. Gallagher then sued Mobility Works alleging breach of contract and violations of the Ohio Consumer Sales Practices Act. *Page 6
{¶ 14} In order to properly revoke acceptance of a purchased good, a buyer must satisfy the requirements of the revocation statute. Section
The buyer may revoke his acceptance of a lot or commercial unit whose non-conformity substantially impairs its value to him if he has accepted it:
(1) On the reasonable assumption that its non-conformity would be cured and it has not been seasonably cured; or
(2) without discovery of such non-conformity if his acceptance was reasonably induced either by the difficulty of discovery before acceptance or by the seller's assurances.
The first question is whether there is a genuine issue of material fact created by the record regarding whether the van contained a "non-conformity."
{¶ l5} Although the Revised Code does not define "non-conformity," according to Section
{¶ 16} Mobility Works has argued that it sold this eleven-year-old van without any warranty by incorporating "as is — no warranty" language into the purchase contract. Section
unless the circumstances indicate otherwise all implied warranties are excluded by expressions like ``as is,' ``with all faults,' or other language which in common understanding calls the buyer's attention to the exclusion of warranties and makes plain that there is no implied warranty. . . .
(Emphasis added.) Under Section
{¶ 17} In this case, the warranty disclaimer language in the documents was conspicuous, appearing in several places in large capital letters. Mr. Gallagher has admitted he agreed to the "as is" language in regard to the van, but maintains he did not understand that the disclaimer applied to the attached wheelchair lift as well. Mr. Gallagher has failed to support this argument with any facts in the record that might indicate what discussion or other circumstances led him to that belief. App. R. 16(A)(7). This Court holds the "as is — no warranty" language of the purchase documents was sufficient to vitiate all implied warranties.
{¶ 18} Mr. Gallagher has further claimed that he relied on the salesman's oral representation that the wheelchair lift would be safe for transporting Mrs. Gallagher. This claim raises the question of whether Mobility Works issued any oral express warranties to Mr. Gallagher. Contrary to Mobility Works' argument, the "as is" language of the contract does not mean that there can be no "non- *Page 9
conformities]" under Section
{¶ 19} Section
{¶ 20} Assuming, without deciding, that the parol evidence rule would have permitted testimony of a prior oral representation at trial in this case, the next question would be whether the statement that the lift was "safe" rises to the level of an express warranty. Revised Code Section
(A)(1) Any affirmation of fact or promise made by the seller to the buyer which relates to the goods and becomes part of the basis of the bargain creates an express warranty that the goods shall conform to the affirmation or promise.
. . .
(B) . . . but an affirmation merely of the value of the goods or a statement purporting to be merely the seller's opinion or commendation of the goods does not create a warranty.
Express warranties are specific factual statements that go beyond mere "puffing" of the goods by the salesman. The specificity of the comment and the context in which it was made will impact the determination of whether a statement falls into the category of "puffing" versus affirmation of fact. Jackson v. Krieger Ford, Inc., 10th Dist. No. 88AP-1030,
{¶ 21} Assuming, for the purposes of summary judgment, that during negotiations the salesman told Mr. Gallagher the lift was "safe," that statement, standing alone, is not sufficiently specific to rise to the level of an express warranty. Mr. Gallagher has not accused the salesman of repeatedly stressing the "safety" of the lift or of elaborating on this statement in any way. There is no allegation that Mr. Graybill said, or was asked, anything more specific regarding the safety of the lift or its weight-bearing capacity. In light of the fact that this vehicle was eleven years old with an odometer reading of over 135,000 miles, this singular comment by the salesman could not reasonably be construed to be an express warranty. See O.R.C. Section
{¶ 22} As this vehicle carried no warranties, either express or implied, it had no "non-conformity" for purposes of Section
{¶ 24} In response, Mobility Works has argued that any such statements, if made, would be negated by the "as is — no warranty" language contained in the purchase agreement. While this Court has determined that the "as is — no warranty" language was sufficiently conspicuous and clear to vitiate all implied warranties in this transaction, Mobility Works' argument is based on contract and warranty law. These defenses are not applicable to a Consumer Sales Practices Act claim, which is not based on the breach of any contract. Wall v. PlanetFord Inc.,
{¶ 26} Mobility Works has pointed out that the testimony regarding a representation about the safety of the lift first appeared from Mr. Gallagher in an affidavit supporting his response to Mobility Works' motion for summary judgment. Mobility Works has argued that Mr. Gallagher "filed a[n] affidavit attempting to contradict and change his own deposition testimony and assert that Mobility Works' representative assured him the vehicle was ``safe.'" The Supreme Court of Ohio has held that,
when an inconsistent affidavit is presented . . . in opposition to a motion for summary judgment, a trial court must consider whether the affidavit contradicts or merely supplements the affiant's earlier sworn testimony. . . . A nonmoving party's contradictory affidavit must sufficiently explain the contradiction before a genuine issue of material fact is created.
Byrd v. Smith,
{¶ 27} Mr. Gallagher's affidavit, submitted after his deposition had been taken, asserted that the Mobility Works salesman "assured" him the vehicle was "safe." Although Mr. Gallagher did not mention this representation at his deposition, he was not asked any questions aimed at eliciting representations *Page 14
Mobility Works' personnel may have made to him regarding the vehicle. The only question that elicited testimony remotely related to this topic was, "Do you have any reason to believe Mobility Works concealed something from you with regards to the operation of that lift?" Mr. Gallagher responded by explaining his belief that Mobility Works knew the lift was not safe. This testimony arguably could have led Mr. Gallagher to recall, and to mention, a pre-sale representation made by the salesman that the lift was in fact "safe." Mr. Gallagher did not, however, mention at any point in the deposition that the Mobility Works salesman assured him the lift was safe. By the same token, the lawyer for Mobility Works did not ask any questions regarding anything the salesman might have said to Mr. Gallagher in attempting to complete this sale. Regardless of the weight that might be afforded this type of testimony, the question at this point is whether the evidence may be used by Mr. Gallagher to show a genuine issue of material fact for the purpose of overcoming a motion for summary judgment. If the affidavit is merely supplemental, and not contradictory to the deposition testimony, it can create a genuine issue of material fact. Byrd v. Smith,
{¶ 29} In order to prove a violation of Section
{¶ 30} Mr. Gallagher has accused Mobility Works, of representing that this wheelchair lift was "safe" for the purpose of transporting Mr. Gallagher's wife. Mr. Gallagher has testified that he relied on that representation in making this purchase. He has also testified that just two days after the sale, the lift collapsed with Mrs. Gallagher on it. According to Mr. Gallagher, he spent an hour and a half at the dealership on the day of the sale waiting while Mobility Works service technicians supposedly attempted to repair a problem with the lift. Mr. Graybill, the salesman, confirmed that he identified a problem with the lift on the day of the sale and he immediately sent the van to the service department. The record, however, does not contain any documentation that any repair was attempted at that time, despite the fact that documents do exist reflecting other repairs on the van's brakes just before the sale and subsequent repairs to the lift itself.
{¶ 31} This conflicting evidence creates a genuine issue of material fact regarding whether this representation was made and, if it was, whether it had "the likelihood of inducing in the mind of the consumer a belief which is not in accord *Page 17
with the facts." Borror v. MarineMax of Ohio Inc., 6th Dist. No. OT-06-010,
*Page 18Whether the supplier knew at the time the consumer transaction was entered into of the inability of the consumer to receive a substantial benefit from the subject of the consumer transaction.
This section requires proof that the supplier knowingly took unfair advantage of the consumer. Wall v. Planet Ford Inc.,
{¶ 33} Mr. Gallagher has argued that the lack of documentation regarding this pre-sale repair constitutes evidence that the representation was false. Mr. Gallagher deposed several members of the Mobility Works staff, including the general manager, two salesmen, a service manager, and two service technicians. Not surprisingly, the people in the service department did not recall working on this particular vehicle. Their testimony confirmed, however, that there are documents reflecting other repair work completed on the vehicle just before the sale as well as subsequent repair work to the lift. Their testimony also confirmed that there is no similar documentation reflecting any repairs to the lift occurring before the sale.
{¶ 34} There is conflicting evidence in the record regarding whether Mobility Works completed any repair to the wheelchair lift prior to the sale. In light of the fact that a problem with the lift was identified just before the sale, this creates a genuine issue of material fact regarding whether the lift was "safe" and what the Mobility Works representatives knew about the utility of the lift before the sale. Accordingly, Mobility Works is not entitled to judgment as a matter of law on this issue. Reasonable minds could find that Mobility Works representatives either (1) "knowingly made a misleading statement of opinion on *Page 19
which the consumer was likely to rely to [his] detriment," or (2) "knew at the time [of] the consumer transaction . . . of the inability of the consumer to receive a substantial benefit from the [wheelchair lift]." R.C. Sections
{¶ 36} The question is whether reasonable minds could differ as to whether Mobility Works actually replaced this pump as it claimed. Mobility Works has admitted its agents represented to Mr. Gallagher that the pump on the wheelchair lift had been replaced in March 2004, one month after the sale. In fact, Mobility Works presented documentation reflecting that two of their technicians spent seven hours on the project. Subsequently, Mr. Gallagher hired a mechanic to serve as an expert witness. This expert testified by affidavit that he inspected the lift sometime after March 2004 and found that the pump could not have been replaced as Mobility Works claimed. This conflicting evidence creates a genuine issue of material fact regarding whether Mobility Works violated the Consumer Sales Practices Act by representing that the pump on the wheelchair lift had been replaced when it had not. To the extent that Mr. Gallagher's second assignment of error relates to this allegation, it is sustained.
{¶ 38} In this case, the words, "AS IS — NO WARRANTY," appeared in large, capital letters on the page entitled "Limited Warranty," which was signed by Mr. Gallagher. The contract specifically incorporated this Limited Warranty document by reference. The same words appeared on the "Buyers Guide" in large, bold letters and the box beside these words was checked. Federal Trade Commission rules require the Buyer's Guide to be posted on the vehicle and specifically incorporated into the sales contract.
{¶ 39} This Court has determined that this contract included "as is — no warranty" language, effectively vitiating all implied warranties on the vehicle. Furthermore, the record contains no admissible evidence that Mobility Works created any oral express warranties that may not have been affected by the written disclaimer. Despite Mr. Gallagher's arguments that he does not recall signing or reading these documents, he has not disputed that his signature appears on them. Mr. Gallagher has admitted that he knew he was buying the van "as is." Mr. Gallagher has argued, however, that Mobility Works' actions after the sale, responding to his complaints and even offering free repairs, somehow vitiated the *Page 22 contract he signed. Mr. Gallagher has not cited any legal authority in support of this argument. Nor has he presented any evidence tending to prove the elements of the formation of a new contract subsequent to the original contract.
{¶ 40} This sale was completed "as is" without any warranty. Therefore, there is no genuine issue of material fact regarding whether Mobility Works violated the Consumer Sales Practices Act by representing this transaction to Mr. Gallagher as an "as is — no warranty" sale. To the extent that Mr. Gallagher's second assignment relates to this allegation, it is overruled.
{¶ 42} A genuine issue of material fact exists regarding whether Mobility Works violated the Ohio Consumer Sales Practices Act by representing to Mr. Gallagher that certain repairs had been made and that the wheelchair lift was "safe" for transporting Mr. Gallagher's wife. Mr. Gallagher's second assignment of error is sustained. The judgment of the Summit County Common Pleas Court is reversed, and this matter is remanded for further proceedings consistent with this opinion. *Page 23
Judgment affirmed in part and reversed in part and cause remanded.
The Court finds that there were reasonable grounds for this appeal.
We order that a special mandate issue out of this Court, directing the Court of Common Pleas, County of Summit, State of Ohio, to carry this judgment into execution. A certified copy of this journal entry shall constitute the mandate, pursuant to App.R. 27.
Immediately upon the filing hereof, this document shall constitute the journal entry of judgment, and it shall be file stamped by the Clerk of the Court of Appeals at which time the period for review shall begin to run. App.R. 22(E). The Clerk of the Court of Appeals is instructed to mail a notice of entry of this judgment to the parties and to make a notation of the mailing in the docket, pursuant to App.R. 30.
Costs taxed to appellee.
*Page 1MOORE, J. CONCURS, SLABY, P. J. DISSENTS.