Allstate v. Auto

C O U R T O F A P P E A L S O F T E N N E S S E E
A T K N O X V I L L E FILED
February 27, 1998
Cecil Crowson, Jr.
Appellate C ourt Clerk
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I N S U R A N C E C O M P A N Y , I N C .
O P I N I O N
G o d d a r d , P . J .
Allstate Insurance Company (“Allstate”) appeals the
dismissal of its suit against Auto Owners Insurance Company
(“Auto Owners”) and Ronald K. Mink by Chancellor McDonald, Knox
County Chancery Court. The suit was the result of Auto Owners’
denial of coverage to Mr. Mink, which forced Allstate to pay to
its insured, Susan E. Smith, the sum of $17,289.33, based on the
judgment she received in the Circuit Court action. Allstate
sought recovery for this amount plus payment made to Mrs. Smith
under the medical coverage of $1712.60 and payment under the
property damage coverage of $2009.54.
On July 13, 1992, Mr. Mink was driving easterly along a
downtown Knoxville I-40 overpass. At that same time, Mrs. Smith
was driving westerly along the I-40 Business Loop ramp which
passes underneath the overpass being traveled by Mr. Mink. Mr.
Mink’s vehicle struck the outside concrete guardrail, causing a
piece of concrete to fall through the windshield of Mrs. Smith’s
v e h i c l e a s s h e p r o c e e d e d w e s t b e l o w t h e o v e r p a s s . M r s . S m i t h
s u s t a i n e d p e r s o n a l i n j u r i e s i n t h e a c c i d e n t .
I n h i s d e p o s i t i o n M r . M i n k t e s t i f i e d t h a t a p h a n t o m
v e h i c l e h a d s w e r v e d i n t o h i s l a n e a n d f o r c e d h i s v e h i c l e i n t o t h e
o v e r p a s s g u a r d r a i l . T h e p o l i c e r e p o r t l i s t s t w o w i t n e s s e s w h o
w e r e t r a v e l i n g b e h i n d M r . M i n k a n d n e i t h e r w i t n e s s c o u l d c o n f i r m
n o r d e n y t h e e x i s t e n c e o f t h e a l l e g e d p h a n t o m v e h i c l e .
A t t h e t i m e o f t h e a c c i d e n t t h e v e h i c l e M r . M i n k w a s
d r i v i n g w a s i n s u r e d b y A u t o O w n e r s . O n O c t o b e r 1 4 , 1 9 9 2 , M r s .
S m i t h a n d h e r h u s b a n d i n s t i t u t e d a n a c t i o n a g a i n s t M r . M i n k i n
t h e K n o x C o u n t y C i r c u i t C o u r t f o r t h e i n j u r i e s a n d d a m a g e s s h e
s u s t a i n e d . A l l s t a t e w a s s e r v e d w i t h p r o c e s s a s t h e u n d e r i n s u r e d
c a r r i e r f o r M r . a n d M r s . S m i t h .
A u t o O w n e r s r e t a i n e d A t t o r n e y R o b e r t C r a w f o r d t o d e f e n d
M r . M i n k i n t h e C i r c u i t C o u r t a c t i o n . M r . M i n k d i d c o o p e r a t e i n
2
t h e i n v e s t i g a t i o n o f t h e c l a i m , i n c l u d i n g g i v i n g h i s s t a t e m e n t
a n d a s s i s t i n g i n t h e p r e p a r a t i o n o f i n t e r r o g a t o r y r e s p o n s e s . H e
a p p e a r e d a n d g a v e h i s d e p o s i t i o n o n J u l y 7 , 1 9 9 3 .
T h e C i r c u i t C o u r t a c t i o n w a s s e t f o r t r i a l a n d
r e s c h e d u l e d s e v e r a l t i m e s b e f o r e f i n a l l y b e i n g s e t a n d t r i e d o n
S e p t e m b e r 1 1 a n d 1 2 , 1 9 9 5 . A t t o r n e y C r a w f o r d a t t e m p t e d t o n o t i f y
M r . M i n k b y c e r t i f i e d m a i l o f o n e o f t h e t r i a l s e t t i n g s . T h e
l e t t e r w a s r e t u r n e d u n c l a i m e d . A t t o r n e y C r a w f o r d w a s u n a b l e t o
l o c a t e M r . M i n k a n d d i s c u s s e d w i t h A u t o O w n e r s t h e n e e d t o r e t a i n
a p r i v a t e i n v e s t i g a t o r . O n A p r i l 2 5 , 1 9 9 5 , t h e i n v e s t i g a t o r
r e p o r t e d t h a t M r . M i n k h a d b e e n l o c a t e d i n t h e K n o x C o u n t y
D e t e n t i o n C e n t e r .
A t t o r n e y C r a w f o r d m e t w i t h M r . M i n k o n M a y 1 2 , 1 9 9 5 i n
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a h o l d i n g r o o m a t t h e K n o x v i l l e C i t y - C o u n t y B u i l d i n g . In that
meeting, Attorney Crawford advised Mr. Mink of the September 11,
1995, trial date, and Mr. Mink stated that he would be present
for the trial. Mr. Mink also told Attorney Crawford that he
could be contacted by mail in care of his mother, Virgie Mink, or
at work with the Painter’s Local Union #437. After the meeting,
Attorney Crawford telephoned Virgie Mink and obtained her mailing
address. Attorney Crawford’s meeting with Mr. Mink on May 12,
1995, was the last confirmed communication between Attorney
Crawford and his client.
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M r . M i n k w a s a w a i t i n g a p r e l i m i n a r y h e a r i n g o n a n u n r e l a t e d
m a t t e r .
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Between May 12, 1995, and September 7, 1995, Attorney
Crawford sent three letters to Mr. Mink at Virgie Mink's address
as Mr. Mink directed. None of these letters was sent by
certified mail and none was returned to Attorney Crawford before
the trial, which would indicate that they were not received. The
second letter, dated August 8, 1995, reconfirmed the trial date
and requested that Mr. Mink contact Attorney Crawford in order to
prepare for trial. Mr. Mink never contacted Attorney Crawford.
The third and final letter from Attorney Crawford to
Mr. Mink was forwarded on September 7, 1995, four days before
trial. In that letter, Attorney Crawford explained the
importance of Mr. Mink’s cooperation in preparing for trial, and
that if he failed to cooperate in defending his case, Auto Owners
may not be required to provide coverage for him. The letter
again requested that Mr. Mink contact Attorney Crawford in order
to prepare for trial. This letter was returned to Attorney
Crawford’s office but not until after the Circuit Court action.
During these final days before trial, Attorney Crawford
attempted but was unable to contact Mr. Mink by phone. Attorney
Crawford and his staff spoke with Mr. Mink’s mother, ex-wife,
brother, and former employer in an attempt to contact the
insured. Auto Owners and Attorney Crawford again retained a
private investigator to locate Mr. Mink but the search for Mr.
Mink this time was unsuccessful.
Jeff Tank was the Auto Owners adjuster in charge of Mr.
Mink’s claim. On September 7, 1995, Mr. Tank and Attorney
Crawford, considering the possibility that Mr. Mink would not
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appear for the trial, discussed Tennessee case law relative to an
insurer’s ability to deny coverage based on the insured’s failure
to cooperate in the defense of his case. Those discussions
culminated with Attorney Crawford forwarding two cases to Mr.
Tank on September 8, 1995, that supported the proposition of an
insurer’s right to deny coverage for lack of cooperation by the
insured.
The following Monday, September 11, 1995, Mr. Mink did
not appear for the trial. Attorney Crawford moved for a
continuance, which motion was joined by Allstate, but the motion
was denied. Attorney Crawford defended Mr. Mink, in his absence,
by use of deposition testimony previously provided by Mr. Mink.
The jury returned a verdict of $18,500 against Mr. Mink and found
no liability on the part of the phantom driver.
Prior to the trial, Auto Owners did not notify Mr.
Mink, either verbally or in writing, that Auto Owners was
reserving its rights under the policy of insurance covering Mr.
Mink. By letter of October 3, 1995, Auto Owners advised Mr. Mink
for the first time that it was denying coverage based on Mr.
Mink’s unexplained absence at the trial.
Auto Owners did not pay the judgment entered against
Mr. Mink, and Allstate paid to its insured, Mrs. Smith, the sum
of $21,011.47, based on the judgment she received in the Circuit
Court action, and based on her property damage and medical
expense claims. Allstate sought recovery of these payments, plus
all applicable interests and costs, by action in Knox County
Chancery Court. Following trial based on a stipulation of facts
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presented to the Court January 28, 1997, Allstate’s suit was
dismissed by order of April 30, 1997, based on acceptance of Auto
Owners’ policy coverage exclusion defense of non-cooperation of
the insured. Thereupon, Allstate timely filed its notice of
appeal to this Court on April 30, 1997.
The following issues, which we restate, are presented
by Allstate:
I. Whether Auto Owners’ unconditional defense of Ron Mink
constituted a waiver of its right under the policy to deny
coverage for lack of cooperation.
II. Whether Auto Owners exercised good faith and due
diligence to obtain the cooperation of Ron Mink.
III. Whether Auto Owners proved that Ron Mink’s failure to
appear at trial seriously interfered with Auto Owners defense of
the action.
Allstate first asserts that the Chancery Court erred in
dismissing its claim because Auto Owners’ unconditional defense
of Mr. Mink waived any right Auto Owners had to deny coverage for
lack of cooperation.
Our courts have universally upheld insurance provisions
that require the insured to cooperate in the preparation and
defense of the insured’s claim. In Linehan v. Allstate Ins. Co.,
an unreported opinion of this Court, filed in Nashville on May 4,
1994, we said: “Tennessee courts view these clauses as
conditions precedent and, in the absence of waiver or estoppel,
hold that a breach of the clause substantially affecting the
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insurer’s interests constitutes a complete defense to liability
under the policy.” Linehan, (citing Pennsylvania, etc., Inc. Co.
v. Horner, 198 Tenn. 445, 450-51, 281 S.W.2d 44, 46 (1955);
Hartford Accident & Indemnity Co. v. Partridge, 183 Tenn. 310,
314-15, 192 S.W.2d 701, 702-03 [1946]). However, it is also the
rule that an insurance company cannot deny coverage under such
clauses, after it has conducted a defense for its insured,
without first reserving its rights through some form of notice.
See American Home Assur. Co. v. Ozburn-Hessey Storage Co., 817
S.W.2d 672 (Tenn.1991), which quotes from Maryland Casualty Co.
v. Gordon, which in turn quotes from American Jurisprudence 2d:
"The general rule supported by the great weight of
authority is that if a liability insuror, with
knowledge of a ground of forfeiture or noncoverage
under the policy, assumes and conducts the defense of
an action brought against the insured, without
disclaiming liability and giving notice of its
reservation of rights, it is thereafter precluded in an
action upon the policy from setting up such ground of
forfeiture or noncoverage. In other words, the
insuror’s unconditional defense of an action brought
against its insured, constitutes a waiver of the terms
of the policy and an estoppel of the insured to assert
such grounds."
American, at 675.
Allstate asserts that because Auto Owners did not
reserve its rights before it conducted Mr. Mink’s defense, in the
Circuit Court action, it is estopped from relying on the policy’s
non-cooperation provision. However, the general rule as
expressed above assumes that the insurer had knowledge of non-
cooperation and time thereafter to reserve its rights. The facts
in this case do not support that Auto Owners was aware of Mr.
Mink’s non-cooperation with sufficient time to give notice of its
reservation of rights.
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As stated earlier, Mr. Mink cooperated in the trial
preparations and told Attorney Crawford, when they met in May
1995, that he would attend the trial. Although the troubles
Attorney Crawford had in the past locating Mr. Mink may have
provided some forewarning that Mr. Mink would not appear at
trial, it was not until a few days before the trial that Auto
Owners had knowledge that Mr. Mink’s appearance at trial was in
real doubt. At this point Attorney Crawford and Auto Owners
tried to contact Mr. Mink themselves and even attempted to locate
him with an investigator, but were unsuccessful. Auto Owners and
Attorney Crawford were not even sure on the day of the trial
whether Mr. Mink would show or not. Thus, the Chancery Court was
correct in basing its decision on the
. . . more logical rule that the insurer need not
withdraw in order to preserve its defense of non-
cooperation where the insured does not appear at trial.
Any other rule would require the insurer to elect at
its peril whether to proceed or withdraw, allowing it
no recourse should it elect to withdraw and at a later
determination be made that there was no lack of
cooperation.
Firemen’s Ins. Co. v. Cadillac Ins. Co., 679 S.W.2d 821, 823
(Ark.Ct.App.1984).
Auto Owners did not have knowledge of Mr. Mink’s non-
cooperation until the day of the trial precluding the giving of
any notice reserving rights. Therefore, we concur in the
Chancery Court’s holding that Auto Owners’ unconditional defense
of Mr. Mink did not constitute a waiver of its right under the
policy to deny coverage for lack of cooperation.
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Allstate’s second assertion is that Auto Owners did not
exercise good faith and due diligence to obtain the appearance of
Mr. Mink at his trial. Just four months prior to the trial date,
Attorney Crawford obtained an in-person promise from Mr. Mink
that he would attend the trial. Three letters, in those four
months, reminding Mr. Mink of the trial date were sent by
Attorney Crawford’s office to the mailing address where Mr. Mink
said he could be contacted. Several days before the trial date
Attorney Crawford’s office attempted to contact Mr. Mink by phone
at several different locations and even hired an investigator to
track him down. We find that Auto Owners acted in good faith and
with due diligence in attempting to obtain the cooperation of its
insured.
Allstate’s final contention is that Auto Owners is
precluded from relying on the non-cooperation provision because
Auto Owners has not proven that Mr. Mink’s failure to appear at
trial seriously interfered with Auto Owners defense of the
action. This issue was not addressed by the Chancery Court’s
memorandum opinion.
In order for an insurer to use a non-cooperation
defense “the insured’s lack of cooperation must be substantial
and material to result in a breach of a policy condition.”
Thaxton v. Allstate Ins. Co., an unpublished opinion of this
Court, filed in Nashville on March 18, 1988. Thaxton involved
the question of whether an insured’s failure to provide his
income tax returns to his insurer after a fire loss constituted a
breach of the cooperation clause of the insurance policy. Auto
Owners argues that because Thaxton does not involve an insured’s
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attendance at trial it does not control the case at hand. We
find no logical reason that prejudice need not be shown when an
insured does not attend trial but must be shown if the non-
cooperation occurs before trial.
Regardless of when the non-cooperation occurs “placing
the burden on the insurer to show substantial prejudice is the
best rule to adopt.” Thaxton. This rule does not place an undue
burden on the insurer. “It is simply necessary for the insurer
to show that the noncooperation would more likely than not
seriously interfere with the insurer’s investigation of the claim
or defense of the action.” Thaxton. Allowing an insurer to deny
coverage for non-cooperation when the non-cooperation does not
interfere with the defense of the action allows the insurer to
have its cake and eat it too. Just as forcing the insurer to
withdraw in order to preserve its defense of non-cooperation
where the insured does not appear at trial is illogical, so is
allowing the insurer to deny coverage where it cannot show any
prejudice in defending its action.
The question we face with the case at hand is whether
an insured’s absence at trial is prejudicial to his defense.
Logic and common sense normally dictate that an insured’s absence
would be prejudicial. See Firemen’s. In Firemen’s the Court
looked at evidence such as the amount of the award and the
attorney’s testimony regarding his difficulty trying the case and
the effect the absence had on the jury to establish substantial
prejudice. See Firemen’s.
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In reviewing the evidence in the present case we find
no showing of substantial prejudice. First, the jury awarded
$18,500 against Mr. Mink in the Circuit Court action which was
substantially less than the $25,000 settlement authority given to
Attorney Crawford by Auto Owners and only slightly higher than
the $15,000 Auto Owners offered to settle before the trial.
Second, no evidence appears in the record suggesting
any substantial difficulty in defending the case or negative
effect on the jury. In fact, prior to trial, Jeff Tank, Auto
Owners’ adjuster, felt that Mr. Mink’s absence would be a
benefit. On September 7, 1995, in his adjuster’s log, Mr. Tank
wrote:
Insured has skipped town again . . . offered $15,000 to
settle and close. Even if we located the insured, he
would be a detriment to our case. We still need to
show good faith and try to locate our insured again
before trial.”
Mr. Tank also testified that he believed Mr. Mink would not make
a credible witness. On September 8, 1995, Mr. Tank and Attorney
Crawford even had a conversation regarding using the insured's
absence as a way of not paying a judgment. Therefore, in a sense
it could be said that Mr. Mink actually cooperated with Auto
Owners by not attending the trial. Attorney Crawford was allowed
to use Mr. Mink’s deposition testimony without the use of a
witness which the insurer itself believed would hurt its case.
It would appear that Auto Owners is engaging in
duplicity. We say this because before trial its representatives
felt that Mr. Mink’s appearance would be detrimental to Auto
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Owners' defense, but after trial denied coverage claiming Mr.
Mink’s absence prejudiced its defense. In light of pre-trial
comments by Auto Owners' representatives, as well as the amount
of the judgment in relation to the settlement authority, we find
that Mr. Mink’s absence did not prejudice the defense of the
action.
For the reasons stated above, the judgment of the
Chancery Court is reversed and the cause remanded for entry of an
appropriate judgment in favor of Allstate and collection of costs
below, which are, as are costs of appeal, adjudged against Auto
Owners.
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H o u s t o n M . G o d d a r d , P . J .
C O N C U R :
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H e r s c h e l P . F r a n k s , J .
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W i l l i a m H . I n m a n , S r . J .
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