Judges: JOHN CORNYN, Attorney General of Texas
Filed Date: 5/8/2002
Status: Precedential
Modified Date: 7/6/2016
Office of the Attorney General — State of Texas John Cornyn The Honorable Bob Turner Chairman, Committee on Public Safety Texas House of Representatives P.O. Box 2910 Austin, Texas 78768-2910
Re: Whether Insurance Code article
Dear Representative Turner:
Article 3.70-3C, section 3A and article 20A.18B of the Insurance Code require health maintenance organizations (HMOs) and preferred provider organizations (PPOs) to promptly pay the claims of physicians and other health care providers (hereinafter "providers"). You ask whether article 3.70-3C, section 3A(c), (i) and article 20A.18B(c), (i) authorize the Texas Commissioner of Insurance (the "Commissioner") to promulgate rules requiring HMOs and PPOs to disclose their policies regarding fees, bundling, and downcoding to providers.1 We answer your question in the affirmative and conclude that these provisions authorize the Commissioner and the Texas Department of Insurance to promulgate rules requiring HMOs and PPOs to disclose their policies regarding fees, bundling, and downcoding.
Your question requires us to examine statutory language added to the Insurance Code by the legislature in 1999. As background, we begin with a brief explanation of the terms "bundling" and "downcoding" and a description of the 1999 legislation and subsequent legal developments.
The terms "bundling" and "downcoding" refer to ways in which an HMO or a PPO may evaluate a provider's request for payment. After treating a patient who is covered by an HMO or a PPO health plan, a provider submits a claim for payment to the HMO or PPO that will include a shorthand description of the particular services or procedures performed by the provider in the form of a code. For this purpose, providers and insurers generally use uniform codes, developed by the American Medical Association, that are often referred to as "Current Procedural Terminology" or "CPT" codes. See generally Texas Department of Insurance Brief at 3 n. 2;2 Texas Association of Health Plans Brief at 1-2;3 Texas Medical Association Brief at 1-2.4 "Bundling" occurs when a provider submits a claim listing multiple codes and the insurer combines two or more codes, effectively reimbursing the provider for fewer procedures than those listed on the claim. See TDI Brief, supra note 2, at 3 (defining bundling as "a practice whereby a claim submitted . . . for two or more separate and distinct CPT services or procedures . . . is ``bundled' by the carrier who reimburses for just one of the services or procedures, typically the one of the lowest cost"). "Downcoding" is a practice whereby CPT codes submitted by a provider are changed unilaterally by an HMO or a PPO from codes describing higher levels of service to codes describing lower levels of service. See id. at 3 n. 3.
Your question about HMO and PPO disclosure of fees, bundling, and downcoding policies arises from 1999 amendments to the Insurance Code, enacted by House Bill 610. As the bill analyses explain, House Bill 610 was intended to "require prompt payment to physicians and providers for services performed."5 The bill did this by requiring HMOs and PPOs to pay physicians and other providers within a time certain after the submission of a "clean claim," see Tex. H.B. 610, §§ 1-2, 76th Leg., R.S. (1999), Act of May 29, 1999, 76th Leg., R.S., ch. 1343, §§ 1-2, 1999 Tex. Gen. Laws 4556, 4556-59 (enacting Tex. Ins. Code art.
We note that in the last legislative session, the legislature enacted a bill, House Bill 1862, which the Governor subsequently vetoed, that would, among other things, have required HMOs and PPOs to provide physicians and providers upon request with "a description of the coding guidelines, including any underlying bundling, recoding, or other payment process and fee schedules." Tex. H.B. 1862, 77th Leg., R.S. (2001); Veto Message of Gov. Perry, Tex. H.B. 1862, 77th Leg., R.S. (2001). The Governor's veto proclamation acknowledged the strain between health plans and providers over contract and payment issues and directed TDI "to be more aggressive in assisting physicians and health care providers in claims disputes" and to "quickly reopen and strengthen existing prompt pay rules." Veto Message of Gov. Perry, Tex. H.B. 1862, 77th Leg., R.S. (2001).
TDI adopted rules implementing House Bill 610 in May 2000, see 25 Tex. Reg. 4543 (2000), which it amended in February of 2001, see 26 Tex. Reg. 1341 (2001), and September 2001, see id. at 7542. None of these rules address disclosure of fees, bundling, or downcoding policies. See 28 Tex. Admin. Code §§ 21.2801-.2816 (2001) (Submission of Clean Claims). It appears, however, that several entities asked TDI in the last round of rulemaking, which ended on September 28, 2001, to address disclosure of bundling and downcoding policies. See 26 Tex. Reg. 7542, 7544-45 (2001). The Department declined to do so, stating:
It is the department's position that Article 20A.18B(i) and Article 3.70-3C § 3A(i), relating to claims processing policies and procedures, do not require carriers to disclose bundling and downcoding procedures. The policies and procedures identified in these statutes are those necessary for notifying physicians and providers of the information needed to file a clean claim and when the physician or provider can expect to be paid, and do not include bundling or downcoding disclosures.
Id. at 7545. In essence, your letter questions TDI's construction of Insurance Code article
Does the Commissioner of Insurance have the authority under Texas state law, Insurance Code Art. 20A.18B(c) (i) and Art. 3.70-3C Sec. 3A(c) (i), to require a Health Maintenance Organization or a Preferred Provider Organization to disclose to a participating physician or provider that organization's claims processing policies regarding fees, bundling and downcoding, and should those policies be included in the disclosure required by Art. 20A.18B (i) and Art. 3.70-3C Sec. 3A(i)?
Request Letter, supra note 1, at 2. Your reference to "policies regarding fees" appears to mean fee schedules, information regarding what an HMO or a PPO will pay for particular services. See id. For the reasons explained below, we conclude that these provisions authorize the Commissioner and TDI to promulgate rules requiring HMOs and PPOs to disclose their policies regarding fees, bundling, and downcoding.
House Bill 610 amended two different provisions of the Insurance Code — the Health Maintenance Organization Act, chapter 20 of the Insurance Code, which governs HMOs,6 and article 3.70-3C, which contains certain provisions applicable only to preferred provider benefit plans.7 Because the prompt payment provisions governing HMOs and PPOs are identical, we will describe and analyze them together.
As enacted by House Bill 610, article 20A.18B and article 3.70-3C, section 3A require the prompt payment of providers by HMOs and PPOs following the receipt of a "clean claim." A "clean claim" is defined as "a completed claim, as determined under" TDI rules, submitted by a provider "for medical care or health care services" under a health care plan or health insurance policy. See Tex. Ins. Code Ann. art.
(1) pay the total amount of the claim in accordance with the contract between the . . . provider and the [PPO or HMO];
(2) pay the portion of the claim that is not in dispute and notify the . . . provider in writing why the remaining portion of the claim will not be paid; or
(3) notify the . . . provider in writing why the claim will not be paid.
Id. art. 3.70-3C, § 3A(c); id. art. 20A.18B(c). If the PPO or HMO acknowledges coverage of an insured or enrollee under the health insurance policy or health care plan "but intends to audit the . . . provider claim, the [PPO or HMO] shall pay the charges submitted at 85 percent of the contracted rate on the claim not later than the 45th day after the date that the [PPO or HMO] receives the claim from the . . . provider." Id. art. 3.70-3C, § 3A(e); id. art. 20A.18B(e).
A PPO or an HMO that fails to pay a provider in accordance with these requirements "is liable to a . . . provider for the full amount of billed charges submitted on the claim or the amount payable under the contracted penalty rate, less any amount previously paid or any charge for a service that is not covered by" the health insurance policy or health care plan,id. art. 3.70-3C, § 3A(f); id. art. 20A.18B(f), and "is subject to an administrative penalty under Article 1.10E" of the Insurance Code, id. art. 3.70-3C, § 3A(h); id. art. 20A.18B(h). "The administrative penalty imposed under that article may not exceed $1,000 for each day the claim remains unpaid in violation of Subsection (c) or (e) of this section." Id. art. 3.70-3C, § 3A(h); id. art. 20A.18B(h).
The prompt payment provisions also require a PPO or an HMO to "provide a . . . provider with copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats." Id. art. 3.70-3C, § 3A(i); id. art. 20A.18B(i). A PPO or an HMO "may, by contract with a . . . provider, add or change the data elements that must be submitted with the . . . provider claim." Id. art. 3.70-3C, § 3A(j); id. art. 20A.18B(j). "Not later than the 60th day before the date of an addition or change in the data elements that must be submitted with a claim or any other change" in a PPO or an HMO's "claim processing and payment procedures," the PPO or HMO "shall provide written notice of the addition or change to each . . . provider." Id. art. 3.70-3C, § 3A(k); id. art. 20A.18B(k). Finally, both prompt payment provisions provide that the Commissioner may adopt necessary implementing rules. See id. art. 3.70-3C, § 3A(n) ("The commissioner of insurance may adopt rules as necessary to implement this section."); id. art. 20A.18B(o) ("The commissioner may adopt rules as necessary to implement this section.").
In its rules, TDI has construed the requirement that a PPO or an HMO "provide a . . . provider with copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats," id. art. 3.70-3C, § 3A(i); id. art. 20A.18B(i), to require a PPO or an HMO to disclose "claims processing policies and procedures . . . which are necessary to submit a claim that is clean for prompt payment," TDI Brief, supra note 2, at 4, including, for example, policies specifying which claim form, attachments, and other information must be submitted, when and where a claim must be submitted, and whether a claim must be submitted by mail, e-mail, or facsimile, see id. at 4-5; see also
When construing a statute, we must attempt to give effect to the legislature's intent. See Tex. Gov't Code Ann. §§
The specific statutory language at issue requires PPOs and HMOs to disclose "copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats." Tex. Ins. Code Ann. art.
The prompt payment provisions as a whole are ambiguous with respect to whether fee schedules and bundling and downcoding policies must be disclosed. Looking at the disclosure requirements in the context of the prompt payment provisions in their entirety, it is clear from the plain language that the statutes' purpose is to establish a mechanism for prompt payment of providers' claims. They do this by establishing a time limit within which a PPO or an HMO must pay a provider's claim. This time limit is triggered by the submission of a "clean" or "complete" claim. Viewed in this light, the disclosure provisions, which require a PPO or an HMO to provide a "provider with copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats," Tex. Ins. Code Ann. art.
When a statute is ambiguous, we may consider, among other things, the object sought to be attained, the circumstances under which a statute was enacted, legislative history, the consequences of a particular construction, and administrative construction of the statute. See Tex. Gov't Code Ann. §
We have reviewed the bill analyses, the committee hearings, and the floor debates pertaining to House Bill 610,8 none of which specifically address fee schedules or bundling or downcoding policies or the disclosure of such information. The bill analyses, for example, reiterate that, in enacting House Bill 610, the legislature intended to establish a prompt payment mechanism:
Currently, [HMOs] are not required to compensate physicians for services within a specified period of time. H.B. 610 requires prompt payment to physicians and providers for services performed. This bill sets further payment schedules for physicians and provides penalties for late payments.
House Comm. On Insurance, Bill Analysis, Tex. H.B. 610, 76th Leg., R.S. (1999) (as introduced) (Background and Purpose).9 In explaining the purpose of House Bill 610 to the House Committee on Insurance, the bill's author indicated that PPOs and HMOs might be intentionally delaying payments to providers: "[I]nsurance companies, HMOs, PPOs will drag out the payment process and, in doing so, they're able to sit on large sums of money . . . while they earn interest on that."10 Clearly, the legislative goal was to ensure that PPOs and HMOs would not delay paying providers' claims. But there is no indication that the legislature specifically considered whether or not PPOs and HMOs should be required to disclose to providers their fee schedules or bundling and downcoding policies.
It is clear from the legislative history, however, that the legislature intended to rely on TDI to work out the technical details. See, e.g.,supra note 10 (Janek testimony noting that TDI was already in the process of working on a regulatory definition of a clean claim and stating that the bill "will put the definition of ``clean claim' back to TDI. I don't want to get into defining it in the bill only to have something substantially different than what TDI would propose."). Moreover, in enacting the statute, the legislature specifically charged TDI with enforcing the prompt payment provisions, with defining a clean claim, and with promulgating implementing rules. See Tex. Ins. Code Ann. art.
As noted above, TDI has concluded that the prompt payment provisions do not require HMOs and PPOs to disclose their fee schedules and bundling and downcoding policies, based upon its determination that the purpose of the language mandating disclosure of "claim processing policies or procedures" is limited to making available information that will allow providers to submit clean claims and its assessment that disclosure of fee schedules and bundling and downcoding information is not necessary to the preparation of a clean claim. We believe that a court would find this construction of the statute does not conflict with the statute's plain language and is reasonable. As we explain below, however, we also believe that a court would find reasonable an alternate TDI construction of the prompt payment provisions to require disclosure of fee schedules and bundling and downcoding policies.
First, the prompt payment provisions' disclosure requirements mandate the disclosure of "copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats." Tex. Ins. Code Ann. art.
Second, the plain language of the prompt payment provisions as a whole does not foreclose such a construction of the disclosure provisions. As the Texas Medical Association points out, the prompt payment provisions require PPOs and HMOs upon receiving a clean claim to "pay the total amount of the claim in accordance with the contract." Tex. Ins. Code Ann. art.
Finally, in its brief, TDI suggests that any construction of the prompt payment provisions to require disclosure of fee schedules and bundling and downcoding policies is foreclosed by Senate Bill 781, also enacted by the Seventy-sixth Legislature that enacted House Bill 610, and House Bill 1862, enacted by the Seventy-seventh Legislature and subsequently vetoed by the Governor. We disagree.
Senate Bill 781 amended article 3.70-3C and chapter 20A of the Insurance Code, the same provisions amended by House Bill 610, adding provisions mandating special contractual rights for podiatrists providing services under HMO and PPO plans:
A preferred provider contract between an insurer and a podiatrist licensed by the Texas State Board of Podiatric Medical Examiners must provide that:
(1) the podiatrist may request, and the insurer shall provide not later than the 30th day after the date of the request, a copy of the coding guidelines and payment schedules applicable to the compensation that the podiatrist will receive under the contract for services;
(2) the insurer may not unilaterally make material retroactive revisions to the coding guidelines and payment schedules;
. . . .
Tex. Ins. Code Ann. art.
A contract between a health maintenance organization and a podiatrist licensed by the Texas State Board of Podiatric Medical Examiners mustprovide that:
(1) the podiatrist may request, and the insurer shall provide not later than the 30th day after the date of the request, a copy of the coding guidelines and payment schedules applicable to the compensation that the podiatrist will receive under the contract for services;
(2) the insurer may not unilaterally make material retroactive revisions to the coding guidelines and payment schedules;
. . . .
Id. art. 20A.18A(j)(1)-(2) (emphasis added), as amended by Tex. S.B. 781, 76th Leg., R.S. (1999). The introduced version of Senate Bill 781 extended this contractual right to all providers, but the senate committee substitute version of the bill limited its scope to podiatrists. Compare Tex. S.B. 781, 76th Leg., R.S. (1999) (as introduced) (PPO or HMO contract with provider "must include a complete fee schedule, all applicable treatment codes, and a complete explanation of the method of determining payment to the . . . provider") with Tex. S.B. 781, 76th Leg., R.S. (1999) (Senate committee substitute) ("contract between [a PPO or an HMO] and a podiatrist . . . must provide that . . . the podiatrist may request, and the insurer shall provide . . . a copy of the coding guidelines and payment schedules applicable to the compensation that the podiatrist will receive under the contract for services").
Similarly, House Bill 1862 would have mandated a right of access to information as a contract term between an HMO or a PPO and a provider. Specifically, it would have required that contracts permit physicians and other providers to request "a description of coding guidelines, including any underlying bundling, recoding, or other payment process and fee schedules applicable to specific procedures that the physician or provider will receive under the contract." Tex. H.B. 1862, 77th Leg., R.S. (2001). Under the mandatory contract term, the HMO or PPO would have been required to provide the information within 30 days.
TDI asserts that the amendment of Senate Bill 781 to exclude all providers except podiatrists "indicates that the Legislature specifically elected to limit access to payment methodology information only to this type of provider. Its failure to include this provision in HB 610 further indicates no intention that payment methodology be considered information relevant to prompt payment of claims." TDI Brief, supra note 2, at 7. And it argues that House Bill 1862 "indicates a cognizance [on the part of the Seventy-seventh Legislature] that HB 610 did not require carriers to provide this information as part of the prompt pay requirements." Id. at 8.
We conclude, however, that the legislature's adoption of a right to request and receive coding and fee schedule information as a mandatory contract term does not establish that the legislature intended to exclude fee schedules and bundling and downcoding policies from the scope of information that must be automatically disclosed under the prompt payment provisions. In Senate Bill 781, the Seventy-sixth Legislature adopted a mandatory contract term for podiatrists, requiring HMOs and PPOs upon request to disclose to a podiatrist coding guidelines and payment schedules applicable to the compensation that the podiatrist will receive under a contract for services. House Bill 1862 would have required a similar contract term for all providers. The prompt payment provisions, on the other hand, require automatic disclosure of certain information by HMOs and PPOs to all providers by statute, rather than pursuant to contract. The scope and existence of a right to information pursuant to contract does not definitively establish the legislature's intent with respect to the scope of the prompt payment provisions' disclosure requirements.
In conclusion, to answer your specific question, we believe that it is within TDI's authority to construe the prompt payment provisions requiring PPOs and HMOs to disclose to physicians and other health care providers "copies of all applicable utilization review policies and claim processing policies or procedures, including required data elements and claim formats," Tex. Ins. Code Ann. art.
Yours very truly,
JOHN CORNYN Attorney General of Texas
HOWARD G. BALDWIN, JR. First Assistant Attorney General
NANCY FULLER Deputy Attorney General — General Counsel
SUSAN DENMON GUSKY Chair, Opinion Committee
Mary R. Crouter Assistant Attorney General, Opinion Committee
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